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HDFC Bank Complaints & Reviews

2.9
Updated: Dec 16, 2025
Complaints 32889
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HDFC Bank reviews & complaints page 1187

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S
SHYAM IYER
from Bengaluru, Karnataka
Jul 17, 2017
Resolved
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Resolved

Address: Chennai, Tamil Nadu, 600093
Website: www.hdfcbank.com

Hi. I had paid my june months full payment on time and even got acknowledgement. It was not reflecting in the credit balance which usually happens in 3 days. However, it did not happen this time. My july bill has come with the previous month payable as well, even though in the statement the entry that i have paid is there, in net payable, for some reason hdfc chose to re charge what is already paid. This is a form of cheating guys. Look into it asap
Aug 20, 2017
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Jul 18, 2017
HDFC Bank Customer Care's response
Dear Customer,

I request you to share your complete concern, card, payment and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance
Verified Support
Jul 18, 2017
HDFC Bank Customer Care's response
Dear Customer,

I request you to share your complete concern, card, payment and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance
On 11.07.2017 there has been deductions amount from my account no:[protected] Cus Id : 59275737 is 347 on the day. Which according to the CCE is showing to be money transfer to idea money wallet but money not received at that time, please do the needful help.

credit card - Comment #2789360 - Image #0
Idea Cellular Customer Care's response, Jul 17, 2017
Dear Customer,

We are sorry for the unpleasant experience. We request you to please dial 55400 or toll free number 1800-2700400 for further assistance.

Regards,
Vicky
Dear sir
my rail ticket cancelled on 22nd june 2017. The irctc refunded the amount on 24th june 2017 but my refund amount is not reflected on my account. I am waiting from last 16days. I am not satisfied from ur service.
kindly refund my amount ASAP

regards
vishal
On date 09/07/17 I withdraw amount of Rs 3000 from my HDFC acc no [protected] through ATM at PATHRI ( pin code 431506). I did not receive the amount but the amount is debitted from my account Please help me in above
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    E
    Enjoy collection
    from Alot, Madhya Pradesh
    Jul 17, 2017
    Resolved
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    Resolved

    Address: Bhilwara, Rajasthan, 311001

    Sar mene 02 /2017 ko mere interest rate kam karne ke liye ajay ji kamra ko mene document or 500 ka chaque diya or agreement bhi singh kar ke se deye abhi tak mere interest rate kam nahi hui he in se bhut bar bat hui bhi for bhi ajay gi ka reply ata he ki ab kam ho jaegi 3 month be ab muje vo kahte he ki 5900 ka chaque lo or fir se agreement singh kara ke lo muje ye. 02 month me bata dete to abhi take to mera 3 month ka intereste kam lagta. Plz sar ajay gi kamra per action or muje update deve
    Aug 18, 2017
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Jul 18, 2017
    HDFC Bank Customer Care's response
    Dear Customer,
    We have responded to your e-mail with reference number[protected] on July 18, 2017. Please write back with the details requested, for assistance.
    -Manoj
    HDFC Bank Customer assistance
    Hdfc bank branch khandwa madhya pradesh staff rude and bad behavior... plz see
    Because is not to good banking Sarvice and digital india campaign
    Sir/madam

    myself santoshkumar, my credit card has been lost, my card no is [protected], i blocked this card and kindly re issue the my new card and send on my new address _ h.no b-iii/303, new recidensy vidyanagar township, jsw steel ltd bellary
    karnataka-583275
    my ph no:[protected]
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      A
      Abhishek266
      from Ahmedabad, Gujarat
      Jul 17, 2017
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      Address: New Delhi, Delhi, 110044

      Hello there

      I received sms from hdfc bank rs-1299/- deducted from my credit card to one assist membership fee. I dont even know the company and this kind o[censored]nsolicited charging of my credit card. Dont dare again to do this.
      Kindly refund my money and close my credit card.

      Please deactivate and refund my money asap
      Name: abhishek dubey
      Date of incident : 12/07/2017
      Hdfc credit card no. Xx7656
      Mobile no: [protected]
      Email :[protected]@gamil.com
      Details
      14/07/2017 igst-vps[protected]rate 18.0 -07044 18.00 dr
      14/07/2017 emi processing fee-smartemi ln# 290283 100.00 dr
      13/07/2017 dial an emi 1299.00 cr
      12/07/2017 one assist mfee 1299.00 dr
      HDFC Bank customer support has been notified about the posted complaint.
      On this month 5th, transferred amount 1lakh to ICICI 0000681 IFSC code of Account number:[protected] instead of[protected].Due to this mistake money deposited into another account.Please hold the amount or block the ICICI account please.
      My name is pulkit sharma I was previous employee of HBL globel pvt ltd.
      My employee code is P03639,
      please send me the P.F a/c no.and P.F statement on this email id(pulkit.[protected]@gmail.com)
      location bareilly

      kindly accept the request.

      Regards
      pulkit sharma
      Please send me foreclosure letter on my registered mail ID or pravin.[protected]@tbkindia.com
      Dear Abhishek,

      Greetings from OneAssist...!

      We deeply regret for the inconvenience caused to you.

      As per your request, we have cancelled your plan vide service request No.2164236.

      The refund will be processed in bank/card account from which the amount has been debited. It takes 7 to 8 working days for the refund to reflect in your bank/card account.

      Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

      Regards,

      Deepika

      Team OneAssist
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        T
        tusharphd09
        Jul 17, 2017
        Resolved
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        Resolved

        Address: 411001

        Hi,
        I had applied for the personal loan in hdfc bank, pune (Bundgarden road branch) a month back.
        Though i received the loan, i have been asked by the bank employee (Pournima rakate) for the money. Initially i neglected as the amount was already disbursed but since dd disbursement for the existing loan transfer was in process and i received too many calls demanding the money. I paid rs 3000 to the hdfc bank employee so that she does not create hurdles in loan processing.

        I understand that concern should have been raised to the responsible person at hdfc but since i was in need of money, i avoided to escalate.
        I expect hdfc bank to take stern action against the employee as well supporting peoples.
        My loan account no: 48050656
        Contact me at : [protected]@hotmail.com i shall provide you the online transaction details for transfer of money.
        +1 photos
        Aug 28, 2017
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Jul 18, 2017
        HDFC Bank Customer Care's response
        Dear Customer,
        Please mail us at [protected]@hdfcbank.com from your registered email id along with the details of the payment made by you and the employee name and contact details along with the purpose of payment for further investigation. Kindly mention reference Id TTU[protected] in the subject line.
        -Manoj
        HDFC Bank Customer assistance
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          W
          writersing
          from Bengaluru, Karnataka
          Jul 16, 2017
          Resolved
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          Resolved

          Address: 560032

          My personal banker of HDFC BANK Thulasi Prasanna Kumari P S request me to take credit card as it have free, no annual fee. After so many request i told her ok because of trust created by other personal banker since 2001, Then bank issue me credit card with annual charge of Rs 2500.00. Now I tried to contact my personal banker but she is not coming on line. I cheated by bank because of her, she may get some commission .
          Earlier I had very good personal banker but now trusting on personal banker is very difficult. Still I confused she doing at personal level or she doing with consent of HDFC Bank.
          Aug 24, 2017
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Jul 18, 2017
          HDFC Bank Customer Care's response
          Dear Customer,

          I request you to share your complete concern, card and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

          -Bejoy
          HDFC Bank Customer Assistance
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            B
            BulletinBolt
            from Delhi, Delhi
            Jul 16, 2017
            Resolved
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            Resolved

            Address: New Delhi, Delhi, 110045

            Hi i had contactrd customer service onl july 1st and tried to opt and od against my card balance they first said optio is not available visit a branch. Then i contacted again on 2nd of july i was told you dont need ti visit branch currently you cant opt od against your limit but you can ppurchase and convert it into emi. Further i co tacted on 8th and was iformd emi conversion is possible. I did a transaction of 41k on 10th july i received a call to convert it into emi with 1.5% rate of interest for 12 months was explained the emi periods and price i opted 12 months now on 13th july i get a message stating emi coversion failed.. I called the customer care they said option is not available why are you guys cheating the customer. I cant pay in full due to my medical problems thats why i asked to convert it into emi ehat shall i do now you guys have cheated me and now i am stuck in trap. I need a resolution on this as i cant pay 40k in full as already paying emi for an od on same card. Kindly assist.

            Regards
            Naveen ksharma
            Card ending 4 digit - 5173
            [protected]@gmail.com
            +1 photos
            Aug 19, 2017
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Jul 17, 2017
            HDFC Bank Customer Care's response
            Dear Customer,

            I request you to share your complete concern, card and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

            -Bejoy
            HDFC Bank Customer Assistance
            Jul 28, 2017
            Updated by BulletinBolt
            Dear HDFC,

            I have sent an email at [protected]@hdfcbank.com

            Kindly look into my case and request to convert the transaction into EMI.

            i am not sure why its ao difficult for your bank to convert the transaction above 3k into EMI other banks are able to why cant you all do it. I wonder how you claim number 1 bank to yourself if you are unable to cater such request from your consumers. Kindy revert back for the same on my email as i am unable to pay 43k as i am a medical patient and have my other expenses too.

            Regards
            Naveen Sharma
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              D
              devimoha
              Jul 16, 2017
              Resolved
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              Resolved

              Address: Chennai, Tamil Nadu

              Hi sir,

              I have transferred rs.19, 900 on jul 1st 2017 from my account to icici bank account. But i have transferred with wrong beneficiary name. So systematically a complaint raised from my account to beneficiary account that "the amount is credited to wrong beneficiary account so kindly hold the amount". Now beneficiary is not able to take the amount. So kindly revert the amount to my account
              Aug 20, 2017
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Jul 17, 2017
              HDFC Bank Customer Care's response
              Dear Customer,

              I request you to share your complete concern, account, transaction and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

              -Bejoy
              HDFC Bank Customer Assistance
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                H
                himbar27
                from Pune, Maharashtra
                Jul 16, 2017
                Resolved
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                Resolved

                Address: 411057
                Website: hdfc.com

                I was promised free moneyback hdfc credit card. But a membership fee of 575 rs is automatically charged wrongly on it on 3rd july 2017.
                Complain number :hbl=[protected]
                Please consider my points on it:

                1. The credit card was sent to my hometown while i was in pune.
                So logically i have not got the card in my hands yet and due to which i was not able to use it and activate it as well.
                2.. The calls were very frequent for accepting some digital form the person did called called me more than thrice to accept it. At that time i asked for any terms and condition but nothing was told then and was also said that with credit card package you will get terms and condition and if you don't agree then don't use it. The package was sent to home while i was in pune so never got chance to see those.
                3. I was also told that card was free for wipro employees, the membership charge is for non employee. But last month amount of 575 rs has been cut as membership fee.
                4. I tried to contact customer care but they didn't listened my any of the query. And also requested to discuss about this on phone call so that i can clear my further doubts easily. But none of the customer care personnel contacted me.
                5. Due to these issues i panicked and de-registered my credit card from my hdfc account but i am still not sure any further charges will be charged on it as i got today message from hdfc bank that product charges and features are revised on my credit card. I want to get further information on it and discuss but can get on a phone call with customer care.

                I am very saddened with these cunning services of hdfc which i trusted with my 1st salaried account.

                Please take a look into the matter and refund my 575rs money.
                Aug 17, 2017
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Jul 17, 2017
                HDFC Bank Customer Care's response
                Dear Customer,

                we are fully sensitised to your query raised with regard to your credit card and you may look forward to receive a response to your e-mail id in 3 working days. We request you to bear with us in the interim. For any further clarifications, The reference number for this interaction is [protected].

                -Bejoy
                HDFC Bank Customer Assistance
                Aug 06, 2017
                Updated by himbar27
                I have received call and mail as communication but still after affirming the that wrong was done by the hdfc bank while sending credit card at wrong address and not telling the whole policies they are still saying the amount will not be refunded.

                If the error is from your side then why should I pay for it ?????

                Please look into the matter and its a big please otherwise I will be entitled to end my all services with HDFC bank.
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                  S
                  sunil monga
                  from Lucknow, Uttar Pradesh
                  Jul 16, 2017
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                  Address: 335063

                  My boss misbehave
                  I am sunil kumar from two wheeler loan sales executive (Mk0063) sangaria (Sri ganganagar hub). I am working as sales executive from six years in your bank. My boss is mr. Gagan arora (G4208). Now i have issue from my boss rm mr. Gagan sir. He is doing misbehave from me without any reason. I am doing my job honestly and respectfully. I don't know why they are behaving like that. I am very disappointed. Whenever i try to call sir not responding...
                  So i respect you sir please sort out this issue. I am junior if there is mistake from me i agree to say sorry but without any reason treat misbehave i complain this issue 17 feb 2017 but he do this again.. He is not learning.. (He give my files other employee & my april manth 2017 salary not giving) i can't understand what should i do. Plz help me thanks... Ji
                  HDFC Bank customer support has been notified about the posted complaint.
                  Jul 18, 2017
                  Updated by sunil monga
                  Plz sir ji solve my complaint.. .
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                    G
                    Gazal Singla
                    from Noida, Uttar Pradesh
                    Jul 15, 2017
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                    Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
                    Website: HDFC bank

                    My self gazal singla [ hdfc bank customer].
                    On 5th july at 2 a. M fraud transaction of rs 16, 409 done at london using my credit card. My credit card is with me and i haven't shared any information with anyone.
                    I informed to bank regarding this at 2:30 am and hot-listed my card.
                    I just got system generated email that bank with contact me in 7 days. It's more than 10 days there is no response from bank.
                    Complaint no;- hbl=[protected] and 'hbl=[protected]'
                    Email reference no :- [protected]

                    I spoke to their customer care. Every time they assure me that bank will connect me 2 days. But no one has respond yet.

                    Now bank has just send me a bill of amount "18547" including the fraud transaction.
                    When i have not done that and i informed in less than 24 hours. It's a credit card payment. Why bank has cleared the payment and now they are forcing me to pay the bill.

                    Please help me.

                    Thanks
                    Gazal singla
                    HDFC Bank customer support has been notified about the posted complaint.
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                      N
                      nirbhay giri
                      from Mumbai, Maharashtra
                      Jul 15, 2017
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                      online portal

                      Address: 400708
                      Website: ntrade.hdfcsec.com/ipoauthentication.IpoAuthenticate?

                      Hello team,

                      Your hdfc portal https://ntrade.hdfcsec.com/ipoauthentication.IpoAuthenticate?
                      Is really pathetic. It takes hell lot of time and also order doesn't get placed.

                      I am trying to place an order for an ipo and all my entered info. Is correct but order is not getting confirmed.

                      Could any one from your side help me in this?

                      Regards,
                      Nirbhay
                      [protected]...
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                      M
                      mangesh.g2
                      from Pune, Maharashtra
                      Jul 15, 2017
                      Resolved
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                      Resolved

                      Address: Raigad, Maharashtra, 402308

                      Hello there

                      I received sms from hdfc bank rs-1299/- deducted from my credit card to one assist membership fee. I dont even know the company and this kind o[censored]nsolicited charging of my credit card and use of my card by the company is really a criminal act and the co. I want my money back. Dont dare again to do this.

                      Please deactivate and refund my money asap
                      Name: mangesh chandrakant gaikwad
                      Date of incident : 07/07/2017
                      Hdfc credit card no. Xx1171
                      Mobile no: [protected]
                      Email :[protected]@gamil.com
                      Details
                      07/07/2017 one assist mfee 1299.00 dr
                      Aug 6, 2021
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Dear Mangesh,

                      Greetings from OneAssist...!

                      As per your request, we have cancelled your plan vide service request No. 2158090 & the refund will get processed in 7 working days.

                      Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

                      Regards

                      Sagar

                      (Team OneAssist)
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                        G
                        gmsastry
                        from Hyderabad, Telangana
                        Jul 15, 2017
                        Resolved
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                        Resolved

                        Address: Hyderabad, Andhra Pradesh, 5000055

                        My credit card block last month, how to unblock my credit card i don't no how to unblock and re activate my card, please give me suggestion, where i contact and how to contact, if any contact phone number or address give me. This is very helpful

                        I am giving my details

                        G madhusudhana sastry
                        Cell [protected]
                        Card no [protected]

                        Thanking you
                        Aug 17, 2017
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Jul 17, 2017
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        We have taken note of your comments expressed with regard to your credit card and observe that, your credit card number ending 7554 was hotlisted, as per your request on June 22, 2017 and a new card number ending 4155 was generated. However, physical plastic was not despatched, in the absence of your request for the same. Hence, we regret our inability to reactivate your credit card number ending with 7554 and request you to contact Phone Banking for reissuance of your credit card. Please feel free to write to us at: [protected]@hdfcbank.com and we shall assist you. The reference number for this interaction is 6128938.

                        -Bejoy
                        HDFC Bank Customer Assistance
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                          P
                          Praveen Rohit Singh
                          from Madhugiri, Karnataka
                          Jul 15, 2017
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                          Address: 560087

                          Hi hdfc,

                          I am not your customer but still i am getting messages from you. Don't you verify customer number before registering it. I want you stop sending such messages and harassment calls else i will legal complaint against you.

                          Dear customer, your curr mnth emi for hdbfs loan has bounced. It will be re-presented in your acc on 14th jul'2017. Pls ensure funds are available.. Sms y for confirmation or c for call bk on [protected].
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Jul 16, 2017
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          I request you to share your complete issue, along with screen shot of the message received and your contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

                          -Bejoy
                          HDFC Bank Customer Assistance
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                            R
                            Rani Rabha
                            from Delhi, Delhi
                            Jul 15, 2017
                            Resolved
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                            Resolved

                            Address: Kamrup Metropolitan, Assam, 781039

                            I have a loan account which i give letter and information to closed my loan account from collateral security due to finance break and fraudulent service on my credit card, when hdfc representative come to visit my home and several call attended informed through same. But instead of closing my loan they increased and harassing me by sending my unknown people to my home.
                            Unknown because, they stats hdfc representative but when i go to bank till date non of the person/staff i able to find. Hdfc manager says all person are change. They are not available.
                            Through this way they neither closed my loan and credit card. I forward online request of closed and formally visited hdfc bank guwahati khanapara branch several time like 10 times.

                            2013, i logged first to closed the credit card. My credit card death and no transaction still they are increasing my bill on zero transaction.

                            My loan account facing same problem. This is 4th month i forwarded formal letter to close the loan but they didn't processed it till date.

                            Loan account: 26384884
                            Credit card : 489377xxxxxx1986
                            Aug 26, 2017
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Jul 18, 2017
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            Our official tried contacting you, however, was unable to reach you. Please contact Mr. Ratan Das on [protected] for assistance.

                            Bejoy,
                            HDFC Bank Customer Assistance
                            Jul 21, 2017
                            Updated by Rani Rabha
                            HDFC Bank,

                            I need no discussion any more. Where I had already called and discussed over phone thousand times and attend HDFC representative and HDFC Bank Manager too personally, physically visiting HDFC Bank Office and through writing. So, no more discussion formally or informally. Sort the matter and give your final decision for close the matter as per 2013 dated log-in.
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                              H
                              Hardivinder Harry
                              from Jammu, Jammu and Kashmir
                              Jul 15, 2017
                              Resolved
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                              Resolved

                              Address: Jammu, Jammu and Kashmir, 180004

                              Dear sir,

                              1. I have deposited state bank of india, nanak nagar, near gurudwara, gandhi nagar, jammu cheque bearing machine no 260939 amounting to rs 10, 000/- vide pay-in-slip dated 10 jul 2017.

                              2. Inspite of personal visits to bank manager and the dealing staff, the said cheque has not been credit in our account.

                              3. May i request you to kindly direct the dealing staff to credit the ibid cheque on my account or intimate reasons as to why the same has not been credited so far.

                              4. My firm named master capital services ltd and account number - [protected].

                              Regards

                              Hardivinder singh sethi
                              [protected]
                              Aug 23, 2017
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Jul 17, 2017
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              Please write to [protected]@hdfcbank.com and provide us with the following cheque details:
                              Date of Deposit
                              Complete Branch/ ATM address (as per our website) where the cheque has been deposited
                              Was the cheque deposited at the Branch counter, Atm Machine or the drop box at the atm/ branch
                              Value of the Cheque
                              Cheque Number
                              Location at which the cheque is payable
                              Drawer Bank and branch
                              Contact number

                              -Bejoy
                              HDFC Bank Customer Assistance
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                                D
                                Durgakumar Kunchala
                                from Eluru, Andhra Pradesh
                                Jul 15, 2017
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                                Address: Prakasam, Andhra Pradesh, 523001
                                Website: www.consumercomplaints.in

                                Hi,

                                I'm using hdfc credit card. I have deducted the amount of 4201 from my credit card. It's unfortunately created pls cancel it.

                                Kindly cancel this plan and request you to refund the amount of rs:4201.

                                Thankyou.

                                Date of incident:2/7/2017
                                Policy no:[protected]
                                Name:durgakumar kunchala
                                +1 photos
                                HDFC ERGO General Insurance customer support has been notified about the posted complaint.
                                Jul 17, 2017
                                Updated by Durgakumar Kunchala
                                It's till continued pls deactivate my account and refund the amount...

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                                  H
                                  harishuti
                                  from Delhi, Delhi
                                  Jul 15, 2017
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                                  Address: Bangalore, Karnataka
                                  Website: Hdfcbank.com

                                  I had initiated a mutual fund online investment from my hdfc bank account on 8th june 2017 for an amount of rs.80000. But later when i checked the account i could see two debits of rs.80000 and it considered as two different investment of same amounts which i had not initiated twice. I have raised the complaint to reverse 1 transaction on the same day itself and have been following up with bangalore nodal officer mr. Binod, ms. Pushpa the so called rm, sebastian and ekta from hdfc itpl branch in bangalore and till date all are passing the parcel and have no courtesy to resolve the issue. I have raised the issue in hdfc twitter handle and still there's no response. I had infact informed the branch head nithya sambandham about this issue and have no response yet. I am currently in hong kong and could not visit the branch in person. I have made a lot of isd calls to check the status of issue and the branch 2nd incharge ms. Ekta told they don't even know about the problem and cut the phone abruptly. Can some one help to resolve the issue from the bank before i proceed legally to fight to get my reversal of transaction which had caused due to system error.

                                  Harish
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Jul 24, 2017
                                  Updated by harishuti
                                  No update so far from HDFC bank. Not even an email or a phone call on this issue reported. Shame on customer service of HDFC bank
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                                    M
                                    Mallika Buragohain
                                    from Kolkata, West Bengal
                                    Jul 15, 2017
                                    Resolved
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                                    Resolved

                                    Address: Kamrup Metropolitan, Assam, 781028
                                    Website: www.hdfc.com

                                    I had a loan in 2006 which was been paid off and only a small amount of rs1000 was left to be paid to the bank which was not in my knowledge. I went to the bank twice asking abt my account if i am due of anything.. They said its fine and closed my account.. But after 11years hdfc calling to harrass me and using foul languages.. Then i went to branch n took out statement.. Then the branch told me hdfc delhi branch not closing ur loan account n putting innumerable charges and harrassing you. They cant do anything abt it. So i am helpless.. I wish hdfc bank closes its business as they doesnt close loan only to eat the interest.
                                    Aug 20, 2017
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jul 16, 2017
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    I request you to share your complete issue, along with loan number, caller details and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

                                    -Bejoy
                                    HDFC Bank Customer Assistance
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                                      J
                                      Jagadeesh Naidu G
                                      from Chennai, Tamil Nadu
                                      Jul 15, 2017
                                      Resolved
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                                      Resolved

                                      gold loan settlement issue

                                      Address: 600034

                                      Hi sir my name is jagadeesh. I availed gold loan from hdfc bank 70000. I have not paid interest, so bank sales my gold. Issue is bank has recovered entire amount and give some amount back to me.

                                      This account is reflecting status as settled. Please advice how to resolve this issue. My loan number is 600034.

                                      Please advise how to close account properly....
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