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HDFC Bank Complaints & Reviews

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Updated: Apr 29, 2026
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A
Atheeq ayan
from Dhone, Andhra Pradesh
Jul 22, 2017
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Address: Hyderabad, Andhra Pradesh, 500055

Sir,
Im hdfc bank customer my a/c no [protected]. On 19 july 2017 ₹ 1250 has deducted from my account in the name of amb charges without any intimation. Since 4 years i m using hdfc account i have never face this problem. So please look into this issue. And i request hdfc bank to refund my money as soon as possible.
Thanking you,
Md. Atheeq
[protected].
Aug 24, 2017
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Jul 24, 2017
HDFC Bank Customer Care's response
Dear Customer,
We have shared your comment with the concerned team and our branch official will contact you within 2 working days. We request your patience in the interim.

-Anay
HDFC Bank Assistance
Jul 26, 2017
Updated by Atheeq ayan
HDFC bank contact me and told that they have charged ₹690 for not maintaining of average monthly balance. If ₹690 pm is panelty charges then why 1250 has been debited for 1month.
Jul 26, 2017
Updated by Atheeq ayan
₹690 for not maintaining AMB is not fair.
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    G
    from Mundi, Madhya Pradesh
    Jul 22, 2017
    Resolved
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    Address: Ratlam, Madhya Pradesh, 457001
    Website: Hdfcbankltd.com, [email protected]

    I got hdfc bharat credit card 2 to 3 days ago with a limit of 25000.
    Today hdfc charge of rs. 1300/- as a insurance of my credit card, and now today my new limit available is rs. 23700/-.
    My question is that, when the bank employee call me for a new credit card. I ask her, whether there is any kind of charge, annual fees or any other fees relating to credit card. But she says no, there is no fees, charges for your credit card.
    This credit card is life time free for you.
    Then how bank debit rs. 1300/- from credit card.
    Please it's is heartily request from you, deactivate all type of services from my card, which are payable. And give me my rs. 1300/- as a credit to my card.
    Or you can disregister my credit card and take it from me.
    Now it's up to you, it is your choice.
    Otherwise i will go to take a legal action against bank as well as employee because i have a full call recording of your executive, in that she not explaining me any kind of fees or charges.
    Thanku
    Gaurav singh chauhan
    Ratlam (M. P)
    [protected]
    Aug 8, 2021
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Dear Customer,

    Greetings from OneAssist...!

    As per your request, we have cancelled your plan vide service request No. 2181557 & the refund will get processed in 7 working days.

    Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

    Regards

    Sagar

    (Team OneAssist)
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      A
      Jul 22, 2017
      Resolved
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      Never go with hdfc life insurance. They will screw your life. I surrendered my policy 3 weeks back and provided all the documents they need. Went to branch 5 times and called customer service 3 times. Every time they abruptly hung up without even willing to listen. No one is willing to help. Extremely frustrated with hdfc customer care and branch. It may be just my experience but ridiculous they are. I've been there customer for 6 years and this is the treatment i'm getting. Called corporate office and they hung up. Way to go hdfc. Im going to protest with banners infront on their pala branch in a week. Never i had such bad experience from any insurance provider in the world.
      Aug 31, 2017
      Complaint marked as Resolved 
      HDFC Life customer support has been notified about the posted complaint.
      Verified Support
      Jul 24, 2017
      HDFC Life Customer Care's response
      Hi, apologies for the inconvenience caused. Kindly share your policy no. for us to assist you. Most importantly, we request you to write your complaint to us at [protected]@hdfclife.com from your registered Email Id to avoid sharing your details on the open platform.
      My Policy Details
      HDFC Unit Linked Pension Plan
      Policy No. 12209172

      I have not received premium receipts for last 2 yrs.
      HDFC Life Customer Care's response, Jul 24, 2017
      Hi Jyoti, I wish to inform you that we have an online customer portal, My Account. You can register for “My Account” (free of cost) on our website www.hdfclife.com.

      Access or Process the following through ‘My Account’:
      • Premium Payment, Acknowledgements and Premium Receipts
      • Online Fund Switch, Premium Redirection and Top Up
      • Online Account Statement i.e. Unit Statement and Annual Premium Statement
      • Other important Policy Details

      Now receive alerts on your email ID as well as on your mobile phone for premium due dates, payment confirmation, policy lapse alert, new product launch, etc. by registering through ‘My Account’.

      To register, go to https://cp.hdfclife.com/cpweb/OnlineMyAccountRegistration.aspx and follow the given steps -

      1. Fill in the policy number and Date of birth and click 'Next'

      2. The policy owner name, email ID, mobile number and contact number fields will be pre-populated. Mobile number and contact number fields are editable, if not updated previously.

      3. Select the Check box and click Submit.

      4. An email will be sent to your email ID that is updated in the registration page. This email will contain an URL which on clicking will validate the email ID and the user ID and password will be sent.

      5. The URL is valid for 15 days. If you click on it after 15 days, an error message will be displayed. In such cases, you need to register again by filling the registration page.

      6. If the email ID was previously present and the user modifies it, an email is sent to the previous email ID informing of the registration for the service. However, the URL will go to the new email ID.

      I hope to have your queries addressed. Incase you are still not able to register yourself on the portal and unable to get the premium receipts downloaded, do let me know by writing to [email protected]. The receipts will be shared with you.
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        S
        Jul 22, 2017
        Resolved
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        Resolved

        money deducted from salary account

        Address: Kolkata, West Bengal, 700091
        Website: [email protected]

        I have been logging complaint with hdfc bank since may 2017, as money was getting deducted from my account stating "deduction due to low fund" and "annual maintenance". As this is a salary account there should not be any such deduction. Despite of repeated assurance, money is getting deducted from the account on regular basis. If you could look into it and get it sorted. Complaint reference number with hdfc: 'hbl=[protected]' and 'hbl=[protected]'....
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        N
        nandlal varma
        from Delhi, Delhi
        Jul 22, 2017
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        Address: New Delhi, Delhi, 110034
        Website: consumer complants

        Dear sir/mam,
        Mere sath hdfc bank ke executive full fraud mere ko only rs 500.00 ka deduction hoga, 50, 000 ka loan lene pe mere pahle se bhi hdfc bank se loan chal raha tha jis pe top up ka offer aaya tha, but mere jo deduction ho ke aaya h wo rs-5190 ka deduction ho h, abbhi me unko call kar raha h to muje hi galat bolte h nahi koi bhi meri problem thik kar rahe h, executive ka name - ruchi cell no -[protected], manager kundan singh -[protected]
        In logo ne mere sign, bhi khud kiya h mera sign only mere document pe tha or 3 cheq pe sign tha, baki sign in hone khud kiya h

        Please complaint note kare in ke upper uchit karwai kare
        Aug 24, 2017
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Jul 24, 2017
        HDFC Bank Customer Care's response
        Dear Customer,
        Please write to [protected]@hdfcbank.com with your Loan Account number, Date of Birth, Loan Amount, Type of Loan, city that you belong to and your contact number. Please quote the ref ID: TTU[protected]
        in the subject line.
        -Anay
        HDFC Bank Assistance
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          N
          Nitin Dadhich
          from Noida, Uttar Pradesh
          Jul 22, 2017
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          Address: Ghaziabad, Uttar Pradesh, 600002
          Website: www.hdfcbank.com

          Dear sir/madam
          My self nitin sharma and i belong to ghaziabad, in delhi ncr region,
          I feel very bad to writing this mail because of your bad selection of staff and executives they really don't know how to handle their clients,

          Approx 2 months earlier i got a call from ([protected]) your hdfc credit card department and they offer me a hdfc credit card, i accept the deal and agree to submit my required documents to your team.

          After 3-4 days mr. Ashish (Field boy) came to collect my documents and signature on my form, i signed the blank from on the trust of hdfc he gave me my app. No (Cc xxxx7154) slip with his own received signatures and tell me that it will process within 10-15 days, you will receive a verification call from our team and your blank form will be filled by the caller.

          But after so many days i did not receive any call from your department, so i dialed a mobile no which is given by ashish (Filed boy) [protected], i asked him about my card application status but he said he is out of city due to summer holidays with kids, and will back to office in 3-4 days, i said ok, but i do not receive and call from him in next 7 days, i call again and he said your card is in process, it was almost 1 month completed,

          Then i call another no i have ([protected]) he told that i will check the status and call u back, but as always happens no call receive from him too, some days later i call again and he said your application is in process, will take 2-3 days more to finalizes, some days later i call again and he gave me a another no ms. Sonia ([protected]), now i call her and told the thing she said text me your registered mobile no and name through message i do the same and send that message,
          Next day i call again and ask the status, some other girl pick the call and and told that sonia is not available on seat i will tell her to call you, but again no call receive from both of them, next day i again call and the other girl said today she is in a meeting she will call you u later, but no call receive from both of them again, next day i call and found myself blocked on that number ([protected]) i really was very upset, today on 22.07.2017 i called again and i was still blocked, i tried with different mobile no. And ask about sonia she said she is in a meeting and will not able to talk u, and your application is rejected, and cut the call, i call again but the second mobile no. Also blocked by her.

          Now i know you (Mail-reader) will laugh on this but i do all this thing due to my safety purpose because i signed a blank from, and know the now days foul play
          Any one can act like i did.

          I wrote this mail on goodwill of the name hdfc and this is my humble request that take strict action against sonia because she did not delivered the services from her side and why she blocked my mobile no. I want the explanation/apology for this.

          Finally i want my papers back (My signed documents & all my kyc's) from hdfc and also waiting for the justice.

          Thanks & regards.
          Nitin sharma
          HDFC Bank customer support has been notified about the posted complaint.
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            N
            Neelesh Sapra
            from Gonda, Uttar Pradesh
            Jul 22, 2017
            Resolved
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            Address: Udaipur, Rajasthan
            Website: www.hdfcbank.com

            Sir i m having a dod at ur bank in which int. Was charged 12.25% for which i approached to bank several times &at last i got rate approval but they r now asking for unjustified charges of rs 6500/ which is very much for just rate revision as i m longly associated with bank i approached to higher officials but nobody helped.
            Therefore i request the bank to plz look into my matter.
            Ac no. [protected]
            Rgds
            On prakash sapra
            Aug 24, 2017
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Jul 24, 2017
            HDFC Bank Customer Care's response
            Dear Customer,
            Please write to [protected]@hdfcbank.com and confirm the complete address of the branch that you visited, along with your Contact number. Please quote the ref ID: TTU[protected] in the subject line.
            -Anay
            HDFC Bank Assistance
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              A
              Anika2015
              Jul 22, 2017
              Resolved
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              Resolved

              Address: Hyderabad, Andhra Pradesh, 500030

              I have applied to open new account on 01.07.2017 in hdfc nizampet road branch. Reference number is mf[protected].

              I have not yet open the account as well as not received any kit supporting the account opening.

              I have reported this to particular hdfc bank staffs & manager several time, but they are callous & non responsive to my request.

              I am surprised & rather frustrated with the quality of service standard & staff response. I believe they are not working and don't bother to resolve my request.

              It is a high time act on those who are playing the images with such high esteem organisation.

              Request you to resolve my issue by 24.07.2017 without fail or refund my deposited money by cancelling my account opening request.
              Aug 24, 2017
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Jul 24, 2017
              HDFC Bank Customer Care's response
              Dear Customer,

              While we have shared your feedback with the branch, please write to [protected]@hdfcbank.com with your contact number, with ref ID:TTU[protected] in the subject line
              -Anay
              HDFC Bank Assistance
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                D
                Deepak Pasricha
                from Delhi, Delhi
                Jul 22, 2017
                Resolved
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                Resolved

                Address: New Delhi, Delhi, 110059
                Website: [email protected]

                I am not able to contact to your customer care number. I have current account in your bank there is lot problem in that account please contact me at my number.[protected]
                My customer id is 72302199
                Current account number.[protected]
                Balaji enterprises.
                My 4. Cheque is return from my account without any reason. I am not able to convince to my party's. Why chq. Return.
                Aug 25, 2017
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Jul 24, 2017
                HDFC Bank Customer Care's response
                Dear Customer,
                Kindly note that the cheque was returned with the reason - Drawer Signature Differ which means the signature on the cheque may not be fully matching with the one updated in your account. Please feel free to speak to your Branch Manager Mr. Vishal Wahi on [protected].

                -Anay
                HDFC Bank Assistance
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                  R
                  R'uturaj R'ajendrakumar R'aval
                  from Ahmedabad, Gujarat
                  Jul 22, 2017
                  Resolved
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                  Resolved

                  Address: 400066

                  I received a call from [protected] and they asked me about my hdfc credit card, and they wanted to talk to me, that they have some serious issues to talk about.

                  First, they called me but i was not able to hear properly so i asked to call back and when they called back, they told me above mentioned thing.

                  Funny thing is i don't have hdfc credit card nor i hold any account in this bank!

                  As soon as i told them this fun fact, they hung up call! So people be aware of this.
                  Aug 29, 2017
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Jul 22, 2017
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  I request you to share the number from which you received call, to which number, callers details and your registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

                  -Bejoy
                  HDFC Bank Customer Assistance
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                    R
                    Rajni Raichandale
                    from Delhi, Delhi
                    Jul 21, 2017
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                    Address: New Delhi, Delhi, 110092

                    Without intimation one assists has been activated the service please cancel and refund my money. I already customer care but no use.

                    I would like the one assits service to be cancelled and refund of the money to be done to my account. Asap

                    Because my credit card bill increase month by month, now the recently credit card statement month of july amount is required 3089. Who pay the amount of bill.

                    On the other hand my credit is not active but i am receive the monthly statement pls solve the problem as soon as possible.

                    My credit card no is 0938 and my customer id is 68940115. So, i would like deactivate the service as i am in no need of it. Pls do some...
                    HDFC Bank customer support has been notified about the posted complaint.
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                      Kkb31
                      from Dharmsala, Himachal Pradesh
                      Jul 21, 2017
                      Resolved
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                      Resolved

                      Address: New Delhi, Delhi

                      Dear sir/madam

                      I am a credit card holder with hdfc bank since long. I have used the card and was regularly paying back the bank as the records would show.

                      Now this has reference to my outstanding for the month of june, 2017, i missed its due date and later on 14th july received a call from collection department and assured them to pay it by next day (15th) but unfortunately forgot to drop the cheque. Since july 17th, i started my official tour to amritsar and subsequently drop the cheque at nearest atm of hdfc at 100 ft road.

                      Ms darshna from hdfc bank started calling me at 1045hrs friday, july 21st, 2017 and has been very abusive over the phone she has called me over multiple times and been very rude and abusive.

                      Such behaviour on the part of your agents is an illegal move as per the rbi rules.

                      Below mentioned are some rules shared by our legal department to me for further courses of action

                      Rbi rules:

                      (Iii) fair practices in debt collection

                      (A) in the matter of recovery of dues, banks / nbfcs may ensure that they, as also their agents, adhere to the extant instructions on fair practice code for lenders (Circular dbod. Leg. No. Bc. 104 /09.07.007 / 2002–03 dated may 5, 2003) as also iba’s code for collection of dues and repossession of security.in case banks / nbfcs have their own code for collection of dues it should, at the minimum, incorporate all the terms of iba's code.

                      (B) in particular, in regard to appointment of third party agencies for debt collection, it is essential that such agents refrain from action that could damage the integrity and reputation of the bank / nbfc and that they observe strict customer confidentiality. All letters issued by recovery agents must contain the name and address of a responsible senior officer of the card issuing bank whom the customer can contact at his location.

                      (C) banks / nbfcs / their agents should not resort to intimidation or harassment of any kind, either verbal or physical, against any person in their debt collection efforts, including acts intended to humiliate publicly or intrude the privacy of the credit card holders’ family members, referees and friends, making threatening and anonymous calls or making false and misleading representations.

                      Kindly suggest the actions taken against ms darshana and the agency.

                      Anticipating cooperation from you.
                      Aug 27, 2017
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Jul 22, 2017
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      I request you to share your card, employee details and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

                      -Bejoy
                      HDFC Bank Customer Assistance
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                        R
                        rutuja1508
                        from Pune, Maharashtra
                        Jul 21, 2017
                        Resolved
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                        Resolved

                        Address: 411038

                        Hi,
                        I had applied for loan with hdfc bank (Paud road kothrud). I got a call from shilpa (Vimannagar, pune) employee regarding collection of documents. Mahendra (Unknown) fraudulently picked up documents from me stating that he was employed with hdfc bank (Paud road). When i got a call from paud road branch that time i got to know that they never sent anyone to collect the documents.
                        When i asked mahendra/shilpa for my documents to be returned then i was abused. Me and my brother were ill treated. We are trying to call them but our calls are being rejected.
                        I wish my documents to be returned safely immediately, and some kind of action should be taken against them.
                        Aug 24, 2017
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Jul 22, 2017
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        I request you to share your account, branch details and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

                        -Bejoy
                        HDFC Bank Customer Assistance
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                          D
                          dheerajmadan
                          from Noida, Uttar Pradesh
                          Jul 23, 2017
                          Resolved
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                          Resolved

                          Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
                          Website: hdfcbank.com

                          My Account is blocked without my intimation, I got an SMS saying pending of KYC documentation which I did 1 month back after I received a call for HDFC Bank executive, please unblock the same ASAP, please reach out to me at dheeraj.[protected]@gmail.com or +91-[protected] and resolve the issue ASAP.
                          I have submitted even hard copy of PAN card and Aadhar card at Bank still not unblocked..

                          Dheeraj Madan
                          +91-[protected]
                          Sep 1, 2017
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Jul 24, 2017
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          I request you to share your account/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                          -Bejoy
                          HDFC Bank Customer Assistance
                          Jul 24, 2017
                          Updated by dheerajmadan
                          I have already shared my mobile number and Email address, is that not enough to address this issue?
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                            D
                            Dr-Anwesa Sarkar Saha
                            from Mahishadal, West Bengal
                            Jul 21, 2017
                            Resolved
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                            Resolved

                            Address: Darjeeling, West Bengal, 734006
                            Website: HDFC

                            My account has freezed without any information. Then i visited my hdfc siliguri panitanki branch and submitted my
                            Koic form adhar card and pan card as per instruction. There is an employee named mrs dobolina guha against whom i want to lunch a complaint. Her behaviour is very insulting. I don't believe she has any right to behave like that as she was bound to help her customer with any means. I don't know if any step will be taken against her but i am just complaining hoping some step will be taken
                            Aug 25, 2017
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Jul 22, 2017
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            I request you to share your account/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

                            -Bejoy
                            HDFC Bank Customer Assistance
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                              B
                              Brijesh Oza
                              from Surat, Gujarat
                              Jul 21, 2017
                              Resolved
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                              Resolved

                              account frozen

                              Address: Bhavnagar, Gujarat, 364002

                              Dear sir,

                              I am brijesh oza my account is in hdfc, bhavnagar branch. This is my salary account. My account is on debit frozen on 12/07/17 without any written or verbal intimation i went to branch & came to know re kyc documents is not submitted same day i. E. 13/07/17 have submitted rekyc documwnts but unfortunately bank took 3 days to reestablish transaction in to my account. Due to this cheque issued to lic for a premium...
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                              M
                              Mtousif
                              Jul 21, 2017
                              Resolved
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                              Resolved

                              Address: 560032
                              Website: HDFC PL

                              Hi guys dont bother using hdfc bank for personal loan, they always call you telling you are eligible for personal loan, but once you apply after providing all the correct documents too, they ll later come up telling personal loan is rejected due to some internal crap policies.

                              Even if you send an complaint regarding that, they first ask you, please send us the below detaisl
                              Name
                              Name of the excutive
                              Reference number
                              Etc etc
                              And there goes your time to hell again.

                              Try icici its really a nice bank compared to hdfc.

                              Regards
                              Sep 1, 2017
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Jul 22, 2017
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              I request you to share your loan application number and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

                              -Bejoy
                              HDFC Bank Customer Assistance
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                                P
                                priyank mishra
                                from New Delhi, Delhi
                                Jul 20, 2017
                                Resolved
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                                Address: 110017

                                HDFC people called on my mother's number and call was picked up by my neighbour (aunt) and they disclosed the balance, my minimum and everything related to card, however as per my knowledge Bank can not disclose your information with anyone but they did because of which my parents were ashamed in front of my neighbours .This is the reason i am logging this complaint so that these people should understand what fair practice means.
                                And this is my 1st time that i am late on my payment because of salary problem, and i have already informed that i will pay within a week but they still called my home.
                                The lady over the phone was very rude as told by my neighbour. So i request strict action against HDFC bank.
                                Sep 1, 2017
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Jul 21, 2017
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                I request you to share your complete concern, caller details, card and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                                -Bejoy
                                HDFC Bank Customer Assistance
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                                  0
                                  0374sye
                                  from Srinagar, Jammu and Kashmir
                                  Jul 20, 2017
                                  Resolved
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                                  Address: 190001
                                  Website: www.hdfcbank.com

                                  My name is syed jibran rufaie, i had worked hdfc bank as deputy manager,

                                  I joined the bank on 31/01/2011 and resign on 31/07/2011.

                                  I applied for provident fund, last month, even i send all the documents to withdrawl my p. F..

                                  I also got mail from them, that they have received my documents.

                                  Today on 20/7/17, i got email from them that they can't process my form, and rejected my p. F application..

                                  Kindly help me to get my p. F

                                  Regards
                                  Syed jibran rufaie
                                  S13588
                                  Aug 21, 2017
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Jul 21, 2017
                                  mayank4020's response
                                  And my hdfc realted mobile no. Is[protected]
                                  And myself surender swami
                                  Dob 6/2/1988
                                  And address nexion international Pvt LTD unchi mandal halvad highway morbi Gujarat 363642

                                  Verified Support
                                  Jul 21, 2017
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  Pls write to exit.[protected]@hdfcbank.com with your contact details, branch location and supervisor details for further assistance

                                  -Anay
                                  hDFC Bank Assistance
                                  I purchase a mobile phone and due to some dispute Amazon refund me the money but the hdfc is not reflecting in my account.
                                  Refund reference code [protected]
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                                    A
                                    Amit Verma 1989
                                    from Ahmedabad, Gujarat
                                    Jul 20, 2017
                                    Resolved
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                                    Address: Ahmedabad, Gujarat, 382330
                                    Website: hdfcbank.com

                                    I applied for hdfc diners premium debit card but agent without my knowledge change to hdfc regalia credit card.
                                    I don't want to use that credit card.
                                    Credit card agents making fool by changing type of credit card so that we apply another one and their commission doubles as we apply two times.
                                    My hdfc bank credit card app ref no [protected]w3.
                                    Jul 25, 2017
                                    Complaint marked as Resolved 
                                    Problem not resolved yet.
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jul 21, 2017
                                    HDFC Bank Customer Care's response
                                    Dear Mr.Verma,
                                    We confirm that, we had already responded to your e-mail dated July 17, 2017 on July 18 2017, 12:12 PM. We regret to note the same missed your attention. For further clarifications please write to [protected]@hdfcbank.com. The reference number for this interaction is 6132057.

                                    -Anay
                                    HDFC Bank Assistance
                                    Jul 23, 2017
                                    Updated by Amit Verma 1989
                                    I just got an acknowledge. I didn't get any more response. I want Diners Premium card. If company won't able to give that card then block my regalia First card. I don't want to use it. My problem is not resolved yet. How its marked as resolved?
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