HDFC Bank Complaints & Reviews

Address: 560040

Greetings,

My name is sandeep. Time and again i have been getting calls from the hdfc bank pressurizing me to take their credit card and personal loans. Even though my phone number is on do not disturb list it seems to have no value. The shameless call centre guys from hdfc are continuously calling and disturbing. Rhodium i request you to look into this matter as soon as possible.

HDFC Bank customer support has been notified about the posted complaint.

Sep 07, 2017

Updated by Sandeep B.N Its me Sandeep here again.
Recently I got calls seeking personal loan again from HDFC.

[protected]
[protected]
[protected]

I am registerd on both TRAI DND and HDFC DND.

This seems to have very less value for HDFC bank.
Fristly HDFC has to stop assuming that we can't survive without their loans.

I understand I am in republic of india where no one is really bothered. But try to take some action at least for drawing govt salary.

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S

subbareddy tummuru

from Hyderabad, Telangana

Aug 28, 2019

Many of people are facing this issue. Receiving too many calls from HDFC. Please address this issue.

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Address: Cuttack, Odisha, 753002

My name is kamalajit parida. I joined a company in the year 2015 and that company opened my salary account in hdfc bank i left that job after few month because of personal reason. At that time my account balance was less than rs.5, 000. It happend without any notification or sms. And now i. E. After 1 years it is showing negative balance of more than 9000. I am totally shocked and worrying about the same.
Can you please suggest me any way that what should i do. Can it be waived or i will have to pay all these amount.. I belongs to a poor fimily. And my father treatment in scb medical. Please help me to close my account. My customeri id[protected] and my mailing id kamaljit. [protected]@gmail.com
Please sir help me to close my account

Sep 14, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Aug 14, 2017

HDFC Bank Customer Care's response Dear Customer,

We would like to inform you that there is a outstanding charges [AMB, etc...] on your account to be recovered.

Hence we request you to maintain a sufficient balance in your savings account or transfer the same so that the charges can be recovered. For further assistance on your outstanding charges or for closure of your account we request you to visit your account branch.

Please feel free to speak to our Branch Manager Mr. Prasanta K Behera on[protected] / [protected].

-Bejoy
HDFC Bank Customer Assistance

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K

kamaljit. parida

from Ranaghat, West Bengal

Aug 16, 2017

Please sir i wrong send this mail i wants to used this account. So please ignor my mail.
Thank you

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Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

Website: Hdfc bank

I have applied for check book request on 9/08/2017 so would you like tell me plz when i recieved it.

Its very urgent requirement. I had applied for personal loan and it is already approved. Kindly check my check book status. I am unable to track it.
Plz kindly look into my matter.

Shreyansh saurabh
A/c [protected]
Reference number - 6783a0

Sep 17, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Aug 14, 2017

HDFC Bank Customer Care's response Dear Customer,

Kindly note that your chequebook has been dispatched to your mailing address updated in our records on August 10, 2017 through Speedman Air Express vide Reference Number: HBN[protected] and is in transit. The same will be delivered within 7 working days from the date of dispatch.

-Bejoy
HDFC Bank Customer Assistance

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Address: Gurgaon, Haryana, 122002

Website: www.jukasojourneys.com

Dear sir,
Kindly stop my credit card payment held to jukaso journeys rs.50, 000 from my credit card no.[protected]xxxx.
I have charged rs.50, 000 after my non permission by jukaso journeys.
I have already registered a complained on same day (On 6th aug.2017) on hdfc phone-banking for stop payment/charge back/
Please call me on my mobile no.[protected].
Kindly help me to recover/charge back to my amount rs.50, 000 in my credit card.

Regards
Ankur saxena
Mob:[protected].

Oct 2, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Aug 16, 2017

HDFC Bank Customer Care's response Dear Customer,

We have taken note of your comments expressed and you may look forward to receive a response to your e-mail id in 3 working days. We request you to bear with us in the interim. The reference number for this interaction is [protected].

-Bejoy
HDFC Bank Customer Assistance

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I have made a transaction by my debit card of rs 1799 on 18/6 the amount was debited three times out of which only one transaction was successful on making a complaint on customer care my amount was being reversed on 03/07 i. E 1799*2 but on 13/07 the reversal i received was again debited on contacting customer care again they told me to give the dispute form to the branch, i did the same and more than 20 days are over i neither received the amount nor any response from the bank's side i also made a word with the merchant where the transaction was made but he is not able to help me and he showed me his account statement that he got the amount only once. Please do the needful to solve my problem otherwise i have to take legal action against it.

Harsh agarwal
[protected]
Agarwals. [protected]@gmail.com
A/c [protected]

Sep 11, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Aug 11, 2017

HDFC Bank Customer Care's response Dear Customer,

We are working on your concern vide Ref ID:[protected] and will revert to you in 5 working days.

-Anay
HDFC Bank Customer Assistance

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Address: 700124

'punjab sweet house' (Ph no.[protected]), ranchi, jharkhand i was wrongly charged with rs.12000/-at 20:34:24. Unmindfully i paid the price on their pos macine (Batch no:000868) of hdfc bank, ranchi branch (Ifsc:hdfc0000150). But after recognising their mistake i immediately rushed to the manager and he immidiately made a 'void sale' receipt from the same machine. But it is their second mistake. As i was using debit card, they should make a 'refund' receipt in stead of 'void sale'. As a result after 4 days i have not received my money back. More over punjab sweet house doesn't receive my call. As i am from west bengal and the "shop" is in jharkhand i've to complain through you. Please do the the necessary steps.

Sep 12, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Aug 12, 2017

HDFC Bank Customer Care's response "Dear Customer,

I request you to share your account / cust ID / TID number details and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance"

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Address: 231205

Dear sir,
Your branch patwadh, sonebhadra, UP
Your manager should always chewing tobacco and misbehave with customer, no manner how to talk custumer, always busy on mobile.i cant be ignore plz take necessary action
Your staff Rahul singh, HDFC patwadh cant satisfy custumer misbehave always, i hurt from him

Thanking you
Your custumer
Patwadh, sonebhadra up
231205

Sep 11, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Aug 11, 2017

HDFC Bank Customer Care's response Dear Customer,

Request you to write to [protected]@hdfcbank.com along with your registered contact details/account details/email id with ref ID-TTU[protected] in the subject line. Will get back to you.

-Bejoy
HDFC Bank Customer Assistance

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Address: 380015

On 17th june 2017 through hdfc bank we updated aadhaar card through sms. We got confirmation from bank that details will be updated within 10 days. However till now the details have not been updated in account numbers:
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
Kindly solve the matter. Contact [protected]

Sep 11, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Aug 11, 2017

HDFC Bank Customer Care's response Dear Customer,

We note that your Aadhar number is not yet updated in our records. Kindly share us the SMS screenshot of the request sent and the confirmation SMS received for Aadhar updation. Alternately, You can update your Aadhaar number through Netbanking by following below mentioned step :

Access your NetBanking account with your Customer ID and IPIN (NetBanking Password).
Select ""View/Update Aadhar number "" option under the Request menu from the Menu bar located on the left hand side of the web page.
Enter the Aadhar number
Click on ""Update""
Confirm if your address is correct or not by clicking on check box
If your addresss is correct click on ""Confirm"".
Incase there is any change in your address, you can update the same using the ' Update Address Option' online.

Your aadhar card number will be updated in our system, within 3 to 4 working days. We request you to please Login again after 4 working days, and view the updated details.

You can also view/update your Aadhar number by clicking on ""Update Contact Details"" on the top.

We inform you that you can also update your Aadhaar number through MobileBanking app (on Android and iOS phones) by following below mentioned step:
Log in to MobileBanking
Select ""Request"" section under Accounts and tap on ""View/update Aadhaar number""
Select the account where you wish to link your Aadhaar number
Input your Aadhaar number and re-enter your Aadhaar number and tap on ""update""
Tap on ""confirm"" to submit the record
Your aadhaar number will be updated in our records within 3 to 4 working days.

Alternatively,

To update your Aadhaar / UID number to your HDFC Bank Savings Account, you can visit any of your nearest HDFC Bank branch along with original Aadhaar card or E-Aadhaar letter, and submit the form duly signed available in the link given below (format is available with branches too)

Please download the form from the link mentioned below :

http://www.hdfcbank.com/assets/pdf/05012013_Aadhaar_Updation_form.pdf

Once the request is received and found to be in order, the Aadhaar / UID number will be updated with us in 5 working days.

Please visit the following link for address of our branches

http://www.hdfcbank.com/personal/find-your-nearest/find-nearest-branch/all-facilities/gxissh3j .

-Anay
HDFC Bank Customer Assistance

Aug 18, 2017

Updated by Avaniparikh As required by you I am attaching herewith the screen shots of the SMS for updating of Aadhar card and it's confirmation reply

Sep 04, 2017

Updated by Avaniparikh I had last updated my complaint on 18th August 2017.However till date the matter has not been resolved

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A

Avaniparikh

from Mumbai, Maharashtra

Sep 9, 2017

My matter is pending since 17th June and query is pending since 10th August 2017. Last I updated on 4 th September to which I still have not received any reply and neither has my matter been solved

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Address: Ghaziabad, Uttar Pradesh, 201002

Sir,
I hereby inform you that I was HDFC credit card holder with the CC no.
[protected].
Your executive collected the cheque no. 309553 of SBI Shastri Nagar, Ghaziabad for Rs. 49970/- Dated 5/3/2017 for cancellation of above credit card. But my card has not been cancelled and I am receiving card statement till today.
Kindly look into the matter.

Sep 11, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Aug 11, 2017

HDFC Bank Customer Care's response Dear Customer,

We have taken note of your comments expressed and you may look forward to receive a response toyour e-mail id in 3 working days. We request you to bear with us in the interim. The reference number for this interaction is [protected].

-Anay
HDFC Bank Customer Assistance

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Address: Hyderabad, Andhra Pradesh, 500001

Website: www.hdfcbank.com/htdocs/PayZapp/index.html

I added the amount of Rs 5000/- SBI CREDIT CARD TO payzapp on login id is [protected], as dated 10. 08. 2017 i got a message to my registerd Mobile no RS.5, 000.00 Was spent on your SBI Card at PayZapp on 10.8.2017, but amount not Deposited in payzapp app portal
So kindly credit of amount of rs 5000/- in payzapp app as soon as possible.
Is there any channel to contact payzapp support desk I am trying to contact @ [protected]@payzapp.in and [protected]
but no response since long. i need my money back it urjent
Regards
Karthik rama
Ph No : [protected]

HDFC Bank customer support has been notified about the posted complaint.

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Address: 122001

I have applied in HDFC bank for home loan with application no S.no[protected].. my application n has been closed due to bank norms and my loan not approved. my amount has been detected from my account. Now i am following continues but not getting any response for refund my amount rs 6654.

its has been already communicated to loan dept team but not getting any response. because they are saying it will be take care by other person..

Sep 11, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Aug 10, 2017

Updated by harishkumar233 I have applied in HDFC bank for home loan with application no S.no[protected].. my application n has been closed due to bank norms and my loan not approved. my amount has been detected from my account. Now i am following continues but not getting any response for refund my amount rs 6654.

its has been already communicated to loan dept team but not getting any response. because they are saying it will be take care by other person..

Verified Support

Aug 11, 2017

HDFC Bank Customer Care's response Dear Harishkumar,

It remains our priority to redress your concerns. We would request you to post the details of your concern at
http://bit.ly/1GG54RP to help us address the same effectively.

Regards,
Team HDFC Home Loans

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Address: Hyderabad, Andhra Pradesh, 500081

Website: Payzapp

I got 5000/- rupees deduction from the payzapp, but money is not added to my wallet.

This happened on the 10th day of august 2017

Customer service is completely bad.

Please look into this issue and try to refund my money.

My payzapp number :[protected]

My contact number : [protected]

My mail id : [protected]@gmail.com

Thanks & regards,
Lokesh.

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Address: Gurgaon, Haryana, 122001

My name is Om Parkash, cell no is [protected] my CIBIL record showing unnecessary loan amount around 5, 80000 Rs. This loan amount not belong to me, as per CIBIL they collected this information from HDFC bank, I went to HDFC bank why they provide fake information about me to CIBIL, I need the Loan on urgent basis but due to that 5, 80000 loan already shown in my CIBIL record I can't avail the loan facility request to HDFC bank and CIBIL pls don't keep the fake information due to which people get in trouble, if this will not get solve within a day will attempt suicide, HDFC bank & CIBIL will be responsible for the same, I try to contact to CIBIL but they decline my call, ‬

HDFC Bank customer support has been notified about the posted complaint.

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Hello,
On 9th August, i transferred 5000 rs to a wrong icici account from my hdfc payzapp account.
It was supposed to be sent to my account[protected] but it got transferred to another account[protected].
Transaction id[protected]nG76wK1
I visited both the banks and told them the incident in details.
But no bank is ready to take the responsibility and solve the issue.
Icici bank customer care gave me the details of account but said as hdfc is the initiator of the transaction, they have to raise the request.

Hdfc bank said, as the transaction has completed, they can not raise the request and icici bank has to support.

Please help me and refund the money or at least contact to that person and ask him to send it back.

Sep 23, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Aug 23, 2017

HDFC Bank Customer Care's response Dear Customer,

We are looking into the issue and will respond to you with e-mail reference number[protected] within 2 working days.

-Bejoy
HDFC Bank Customer Assistance

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Aug 10, 2017

Dear Customer, (Vinod.Gandla )

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (insert post ID here) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Aug 10, 2017

Dear Customer, (Vinod.Gandla )

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a4dr21) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Address: 190002

Sir, i dont want this membership i am not interested the HDFC first should tell their customers to activate membership or not pleas cancell my membership as i am not interested

Please cancell it asap i just not even received my credit card and you debited it please cancel my membership

Name Akib Yousuf
Relationship No-2512674
City-Srinagar JK

Aug 7, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

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OneAssist Consumer Solutions Customer Care

from Mumbai, Maharashtra

Aug 14, 2017

Dear Akib,

Greetings from OneAssist...!

We deeply regret for the inconvenience caused to you.

As per your request, we have cancelled your plan vide service request No. 2249501.

The refund will be processed in bank/card account from which the amount has been debited. It takes 7 to 8 working days for the refund to reflect in your bank/card account.

Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

Regards,

Deepali

Team OneAssist

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Please reverse the payment made today on 10th August 2017 for the INR 5199 and INR 6099 to Education_ccavenues_co. as I realised it as a fraud as they are continuously requesting to make payments even after making above payments.

They have sent me another request to make a paymen of 8720 which i have not processed.

I declare that I have not availed any service in lieu of payments made.

Thanks
Iqbal

Sep 11, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Aug 11, 2017

HDFC Bank Customer Care's response Dear Customer,

Request you to write to [protected]@hdfcbank.com along with ur complete issue, account/card and registered contact dtls with ref ID-TTU[protected] in the subject line. Will get back to you.

-Bejoy
HDFC Bank Customer Assistance

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K

Kaleja

from Mumbai, Maharashtra

Aug 12, 2017

I wrote to you on [protected]@hdfcbank.com please check..

Best regards
Iqbal

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Kaleja's [Complaint's author] reply, Aug 17, 2017

No response from you please check n revert
Thanks

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Address: Bangalore, Karnataka

HDFC ATM — Money not dispensed but amount debited from my S.B. account No: [protected]

on January 11, 2017

I am komala, having account in Allahabad bank, Hanumanthanagar branch. @ 5.30 to 6.30 pm ON 11th January 2017. I tried withdrawing money from HDFC ATM in chamarajpet, 7th cross between 3-4th main of Rs. 4, 000/- (4 transactions @ Rs.4, 000/- each transaction). from 1st transaction I have not received money from the machine but the amount got debited from my account. I did not know how to get back the money. Can any one help the procedure to get my money.

Sep 11, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Aug 11, 2017

HDFC Bank Customer Care's response Dear Customer,

With reference to your complaint regarding a debit placed on your Allahabad savings account in spite of non dispensation of cash from an HDFC Bank ATM. Please follow the below process for claiming the funds:

1. Submit a complaint /dispute letter with the issuing bank [ i.e Allahabad Bank ] branch where you hold the savings bank account.
2. The issuing Bank will then raise a charge back dispute / query on us (HDFC BANK) seeking the disputed transaction status.
3. If the transaction stands valid as per your claim, the funds will be returned to the issuing bank, which would be credited to your account by your respective bank.

Assuring you of our best services always.

-Anay
HDFC Bank Customer Assistance

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Address: 400615

Hi Team,
I have closed my credit card in the month of January'17, by paying all dues inluding all late payment charges, but till date i have not received NDC for the same, further, also the same card is still showing active in my CIBIL score which impact my cibil data and further loan eligibality.

My contact details and card details are as below:
4 digit of my credit card number were 5809, customer ID 31771647.
Conrtact# [protected]
Name: Nitesh Porecha

Sep 16, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Aug 16, 2017

HDFC Bank Customer Care's response Dear Customer,

This is with reference to your concerns raised regarding your credit card account. In this regard, you may look forward to receiving a response on your recorded email ID in 3 business days and request you to bear with us in the interim. In the event you seek any further clarification regarding your card account, please feel free to write to us at: [protected]@hdfcbank.com. Kindly note the query reference number for this correspondence is [protected].

-Anay
HDFC Bank Customer Assistance

Aug 20, 2017

Updated by Nitesh Porecha Kindly update the status what are you doing on my complaint . Not heard any thing from bank.

Sep 24, 2017

Updated by Nitesh Porecha Not resolved no intimation received.

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Address: 411039

I am cheated by HDFC Agent Name Satish Mali( Mob. No: [protected]) by giving HDFC CLASSIC ASSURE PLUS POLICY (Number:[protected] instead of investment plan.

Later I came to know by reading policy documents. he is employee of Agency.
Name: Probus Insurance Broker Limited
Address: Plot no J-1 Cama Industrial Estate, Wallbhat Road, Goregoan (E), Mumbai, Maharastra.
License No: 150
Contact Details: [protected]

HDFC Agent Satish contacted and convinced me to purchase investment policy, which will give 12% fixed return. I asked him for written documents. He told me that you will receive document and if you want you can cancel it.

As I received hard copy of policy number: 19437219 on 20th Jully 2017, I observed that there was no mention about 12% written and it was not investment policy. I immediately contacted Agent Satish to cancel policy. Agent assured me that he will cancel policy and it will take 8-10 working days to get back my money.

After 10 days on 30th Jully 2017 I again contacted him to cancel policy. He told me that it will take 5 more days. On 4th Aug 2017 I contacted him for same but he was not answering call.

Same day I reached to HDFC Bank at Bund Garden Pune. Bank person told me to go HDFC LIFE INSURACNE office. I went to HDFC LIFE INSURANCE office at Shivaji Nagar, Pune. I told them entire story and asked them to cancel my policy but they told me that your free look period has been expired yesterday and can not cancel policy.

Sep 11, 2017

Complaint marked as Resolved

HDFC Life customer support has been notified about the posted complaint.

Verified Support

Aug 11, 2017

HDFC Life Customer Care's response Hi, we request you to write your concern to [protected]@hdfclife.com for further investigation. Thanks - HDFC Life

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D

dinesh Kumar bairagi

from Mundi, Madhya Pradesh

Aug 14, 2017

My feb 2017 reciept is not come in my email and not last three deaitls showing in my acount

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HDFC Life Customer Care's response, Aug 18, 2017

Hi, kindly write your request and do elaborate your query via email to us at [email protected] from your registered Email Id. This being the third party platform, customers are requested not to share any of their confidential details here. Hence, do let us know your exact query via email. It will be checked and addressed.

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Address: 600089

Hi,

My food plus card is damaged, i am a cts associate, could you please block the card and issue the new card. Also my old card has balance money in that account around rs 400.

Could you please transfer the amount in the new card. I am waiting for you response.

The food card number is : [protected]

Please resolve this matter asap.

My email : [protected]@gmail.com

Sep 11, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Aug 11, 2017

HDFC Bank Customer Care's response Dear Customer,

We express our inability to process your request basis your post on Social Media. You are requested to contact our Phonebanking number and place request for the same. Alternately, you can also visit our nearest branch and submit request. Kindly visit the following URL to access information for the complete address and contact details of our Branches as well as our PhoneBanking numbers:

http://www.hdfcbank.com/personal/find-your-nearest/find-nearest-branch

http://www.hdfcbank.com/personal/find-your-nearest/find-phone-banking

-Anay
HDFC Bank Customer Assistance

HDFC Bank Complaints & Reviews

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HDFC Bank reviews & complaints page 1185

irritating calls for personal loan and credit card

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account got negative

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check book delivery report

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stop credit card payment-scam, fraud-jukaso journeys

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debit card failed transaction

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refund of money through post from retailer

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regarding your staff

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aadhar card updation

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credit card not cancelled

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funds not deposited in payzapp

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loan application amount refund

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money refund

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fake information provided by hdfc bank to cibil

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hdfc bank payzapp - transfer money to wrong account

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cancellation of one assist

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17222713702

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hdfc atm money not dispensed but amount debited from my account

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credit card ndc and cibil issue

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cheated by hdfc life insurance agent

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my food card is damaged

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