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HDFC Bank Complaints & Reviews

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Updated: Mar 24, 2026
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HDFC Bank reviews & complaints page 1186

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U
Unmona123
Jul 25, 2017
Resolved
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Address: New Delhi, Delhi, 110045

Hi team,

Yesterday, my mother received a call from an employee named "aseem - as was told over call" regarding some issue which my brother has, just because my brother had mentioned her name in the credit card creation form. The caller was extremely rude and was yelling at my mother for no fault of hers. Is this how the employees of hdfc bank (Claiming to be india's no.1 bank in customer satisfaction) harasses an elderly woman? When my mother asked this to the caller, he said "he is your son, if you are not to be harassed in your son's absence then who should be!!". Such a horrible response. Nevertheless, this brings me to my next question "which bank policy suggests that if a person is not available/not reachable due to some circumstances, his/her parents are answerable to the queries related to his/her bank account/dues?" as per my knowledge, his/her family is not legally liable to pay any of the dues whatsoever or answer on his/her behalf.

Thus, i would urge the concerned authorities as an existing loyal customer of hdfc bank, to take strict actions against the mentioned employee.

Please find below the details of the incident :
Date of incident - 24 july 2017
Complainant - unmona dhar
Complainant contact number - [protected]
Complainant email id - [protected]@yahoo.com
Aug 31, 2017
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Jul 26, 2017
HDFC Bank Customer Care's response
Dear Customer,

I request you to share your complete concern, caller details, and contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance
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    J
    Jigesh payel
    Jul 25, 2017
    Resolved
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    Resolved

    Address: Mehsana, Gujarat, 382715

    Dear sir
    I have hdfc savings account from last 7 years
    From last three years in my account there is 115 (Program management charge) charges for three months. Means annually i pay 460 rs. Please reverse my charges of 1380 (460*3=1380)
    My name is neha jigesh patel
    Hdfc customer id 22806360
    Contact [protected]
    These is big cheating by hdfc bank
    Reverse my charges or i will put case in consumer court.
    Sep 1, 2017
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Jul 26, 2017
    HDFC Bank Customer Care's response
    Dear Customer,
    We have received your email vide HBL=[protected] in this regard. We will take up the matter with concerned team and revert to you in 5 working days

    -Anay
    HDFC Bank Assistance
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      sush_p
      from Gurgaon, Haryana
      Jul 25, 2017
      Resolved
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      Resolved

      Address: 560040

      I had changed my phone number 2 years back and since then i have dropped 5 letters to the hdfc to update the number for the credit card account in their records. Even after repeatedly dropping the filled forms and letters, the bank is unable to do it. I got frustrated at this and called the customer care (Contacted them countless no. Of times and all they say is that my relationship manager will call me which never happens. She is somehow always on leave. After 4 to 5 calls to customer care, someone calls up and says my relationship manager is on leave and they are calling on behalf of her; but the point is - the issue prevails) and informed them that i want either the no. Updated or would cancel the credit card and also checked with them on procedure for credit card closure. Its funny that the procedure for closing credit card is also same as phone no. Updating and they asked me to drop a letter. I did this too diligently last week. Guess what, the same thing continues. They have not received my letter!! I dont know where the hell are my letters going to. I dont know how am i to get out of this trouble. All my otps are going to a different no. And the bank officials do not care. God forbid if something goes wrong!! I am sure bank will not take any responsibility if such a thing happens. There is no way i can close my card account unless they acknowledge the receipt of my letter which they wont. I hope atleast after this complaint, the bank officials will look into this seriously.
      Cust id[protected], ph no.- ends with 33293. If the bank is bothered to call me at all, please refer to the phone no. On my netbanking records!!
      Jul 26, 2017
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Jul 26, 2017
      Updated by sush_p
      Thank you consumer forum for helping me with getting my issue resolved. Hundreds of phone calls didnt work, but with one complaint on your website, I could let a sigh of relief :)

      Thank you HDFC. I would have appreciated if the issue didnt have to come so far and if you could have taken my complaints seriously and worked on it. I hope you would consider my feedback and improve your services in future.
      Verified Support
      Jul 27, 2017
      HDFC Bank Customer Care's response
      Dear Customer,
      We confirm that, based on the letter shared by you, we confirm having updated the mobile number in the card account. We confirm future alerts and correspondence will be sent to the updated mobile number. For any further clarifications, You may write to us at: [protected]@hdfcbank.com and we shall assist you. The reference number for this interaction is 6135160.
      -Anay
      HDFC Bank Assistance
      Feb 14, 2018
      Updated by sush_p
      Thanks. Issue is resolved now
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        B
        braaz
        from Noida, Uttar Pradesh
        Jul 25, 2017
        Resolved
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        Resolved

        Address: Bathinda, Punjab, 151002
        Website: www.irctc.co.in/eticketing/mainpage.jsf

        Dear sir/madam

        It happend second time, i was booking train from bathinda to new
        Delhi. When i entered my debit card detail in hdfc payment gateway
        And proceed then amount of rs 1130/-has been deducted from my account
        But ticket was not booked.

        I have opted lower birth.

        So it request to you i need my my money back. Screen shot of massage
        Is attached.
        Sep 11, 2017
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Jul 28, 2017
        HDFC Bank Customer Care's response
        Dear Customer,

        I request you to share your card details, transaction details, screenshot of the msg and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

        -Bejoy
        HDFC Bank Customer Assistance
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          B
          braaz
          from Noida, Uttar Pradesh
          Jul 25, 2017
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          Resolved

          Address: Bathinda, Punjab, 151002
          Website: www.irctc.co.in/eticketing/mainpage.jsf

          Dear sir
          It is inform to you that i was booking my ticket from chandigarh to
          Bathinda for 27th june 2017. I have completed the form but when i
          Login my net banking password in through your irctc window. After
          Entering my otp. Processing has been started and i got transaction
          Rejected massage. But i did not get my ticket booked.
          Therefore its request to you that please refund my deducted money.
          Sep 11, 2017
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Jul 26, 2017
          HDFC Bank Customer Care's response
          Dear Customer,

          I request you to share your complete concern, account, transactions and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

          -Bejoy
          HDFC Bank Customer Assistance
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            C
            chanchal123@
            from Mohali, Punjab
            Jul 25, 2017
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            Address: New Delhi, Delhi, 110018
            Website: www.hdfc.com

            Being a account holder of hdfc bank i had full faith in it's services. But the employees in customer care department has no sense to talk. One of my friend took a vehicle loan from hdfc bank and gave my reference in nominee.in the month of july his eemi got bounced which can be paid again in the whole monh now the representative from hdfc bank have been calling me everyday 30 times a day talking rudely torturing me using bad language calling from different numbers. This really is very tormenting i didn't signed up for this with hdfc bank. This is not done.
            Sep 1, 2017
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Jul 26, 2017
            HDFC Bank Customer Care's response
            Dear Customer,

            I request you to share your complete concern, caller details, loan and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

            -Bejoy
            HDFC Bank Customer Assistance
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              S
              Sandeepyadav7257
              from Agra, Uttar Pradesh
              Jul 25, 2017
              Resolved
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              Resolved

              Address: Gurgaon, Haryana, 122016

              I have saving account in hdfc bank,. Some amount xxxx has been blocked from my savings account this month. When i visited nearest bank branch, they say, my credit card bill pending, but from last more than 2 years i m not using any credit card. I have visited many times nearest bank branch, but no one helping me & not giving detail information about this matter.
              Sep 1, 2017
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Jul 26, 2017
              HDFC Bank Customer Care's response
              Dear Customer,

              I request you to share your complete concern, account and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

              -Bejoy
              HDFC Bank Customer Assistance
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                S
                Surabhirks
                from Chennai, Tamil Nadu
                Jul 25, 2017
                Resolved
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                Resolved

                Address: 625020
                Website: netbanking.hdfcbank.com/netbanking

                Dear sir,

                I purchased a swiping machine for my shop from hdfc bank. After swiping for a complete day, i forgot to give settlement in the machine. The next day after giving settlement, the bank charged me with a penalty.

                Swiping amount: 15000
                Penalty charged: 116

                I am not getting clarity from bank as to why they should charge such penalties.

                Kindly solve the case for me.

                Thank you
                Aug 25, 2017
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Jul 25, 2017
                Updated by Surabhirks
                My contact number is [protected]
                Verified Support
                Jul 25, 2017
                HDFC Bank Customer Care's response
                Dear Customer,

                I request you to share your account, TID number and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                -Bejoy
                HDFC Bank Customer Assistance
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                  S
                  shahbazcr
                  from Chirala, Andhra Pradesh
                  Jul 25, 2017
                  Resolved
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                  Resolved

                  Address: 500081

                  I have an hdfc credit card, there was a sudden deduction in my available balance and the card went overdrawn. I didn't even know it and hdfc allegedly charged me ₹580 as an overlimit fees. On top of that they have charged me double the interest on my remaining balance which came as a shock to me. This is unprofessional and appauling from hdfc. Pathetic service for someone who regularly pays his bill on time. Contact number is [protected].
                  Sep 2, 2017
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Jul 25, 2017
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  I request you to share your credit card, charges details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                  -Bejoy
                  HDFC Bank Customer Assistance
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                    Gulu Bhatia
                    from Indore, Madhya Pradesh
                    Jul 24, 2017
                    Resolved
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                    Resolved

                    Website: HDFC bank

                    My account was freezed on 8th july 20017 weigh out intimating me the reason while i was in haridwar to attend some function. I sent about 12mails for reason and release my account but only stereo reply our man will contact you in two days. These 2 days never came and. Iam not able to draw a single pie even for my medicines what to talk of daily needs. I came to know that kyc has not been sent. I sent my and my codepositor pushpa g bhatia 6 days back. My kyc has been updated. My codepositor so kyc is pending and not yet updated. I have sent not less than 20 mails but no suitable or action taken by the bank which shows how callous is bank towards senior handicap citizens. Ism mentally highly depressed due to harassment by the bank i urgentltly request you to save me from this acuteharrssement
                    Gulraj h bhatia. Mob no. [protected]
                    Aug 26, 2017
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Jul 24, 2017
                    Updated by Gulu Bhatia
                    My account has not yet been DEFREEZED. Officials deputed by bank manager do t take the calls which is very frustating
                    Verified Support
                    Jul 25, 2017
                    HDFC Bank Customer Care's response
                    Dear Customer,
                    We are working on your concerns vide ref no[protected], and will get back to in 2 working days.
                    -Anay
                    HDFC Bank Assistance
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                      Y
                      yograj maini
                      from Raipur, Chhattisgarh
                      Jul 24, 2017
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                      Address: Dhar, Madhya Pradesh, 454775
                      Website: HDFC BANK

                      My account [protected] deducted rs 862.5 on 1/6/17 & 13/6/17 in the name of chq return chgs incl st & cess 080617 without any intimation with me how my account deducted. Please refund the my amount as soon as possible. And how can you charge amount like this. Please reply asap.. Hope you will satisfy quickly.

                      Contact no.[protected]
                      [protected]@gmail.com
                      HDFC Bank customer support has been notified about the posted complaint.
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                        B
                        brumpa25
                        from Kolkata, West Bengal
                        Jul 24, 2017
                        Resolved
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                        Address: Kolkata, West Bengal

                        I am holding a joint account with my husband with hdfc bank, golpark kolkata branch for the last 15 yrs or more. We had a horrible experience this time. Without any intimation the bank seized our savings account due to kyc for which all our ecs got bounced. Kyc and all other documents were submitted last monday 17 july and till today our account has not yet been activated and we are facing serious trouble now. Hdfc phone banking service is useless and one can never get connected to any official for any support. We are harassed by the bank like anything. This is absolutely not acceptable.
                        Sep 1, 2017
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Jul 25, 2017
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        I request you to share your complete issue, account details and registered contact details/email id to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                        -Bejoy
                        HDFC Bank Customer Assistance
                        I used my debit card in SBI ATM located in bus stand alampur bhind mp.₹10000 deducted but cash not received.on 23 jul my account no [protected] my name arunesh tripathi
                        Email I'd. arunesh.[protected]@gmail.com
                        I have salary account in HDFC bank for one and half year and I had a recurring deposit for one year..I maintaining my account still they charged AMB including GST Rs.708 for two times (Rs.1416/-)..
                        They provide pathetic service.. even they are not customer friendly..
                        My HDFC Bank account close this is my customer ID 66264134 I am not use for this account sorry and not many I resign for the srco company (Vodafone Coll senter)... this is my number.[protected]
                        The finance charges added to my credit card although I have paid full amount
                        The cheque clearance delayed by hdfc bank and made to pay the finance charges and also refusing to reverse amount
                        The customer care executive is so rude.
                        Doesn't take any request
                        Hi support,

                        I have requested for credit card cancellation for 10 times nearly, i wrote a letter and submitted directly inn the bank but still they didnt cancell which is very bad. i didn't like hdfc services. i want to cancell my card
                        Am not receiving the OTP for hdfc via sms today ... For purchase of e-ticket.may I know what the problem is?
                        I tried calling customer care at guwahati, my line was disconnected 5 times after I entered my customer ID and phone no
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                          R
                          Raghvendra Kanade
                          from Mumbai, Maharashtra
                          Jul 23, 2017
                          Resolved
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                          Resolved

                          Address: 411051
                          Website: Hdfc bank credit card

                          My card no is [protected].
                          I was receiving email statement regularkay but it was suddenly stopped.
                          I applied for change of address for my bank account, but the same was used for credit card purposes without my knowledge.
                          Unfortunately the data entry is done as [protected]@gmail.com instead of [protected]@gmail.com
                          As a result email bounced and i did not received statement hence i could nit pay in time.
                          I requested for statement and paid the amount but finance charges were not paid because this was bank's mistake and it was agreed that finance charges will be reversed.
                          Billing department just keep adding finance charges on finance charges and increase the amount each month and now i received a notice from bank's advocate.
                          This is really painful and dirty because these people are just harassing customers because they have a organisation behind.
                          I have requested many times to check the original form and actual email address there but it looks like they are covering each other.
                          I even challenged to show the form to me or any third person if the email address written is emkanade or rmkanade but the bank people just respond each email in general words saying "our records" show this information rather than checking who has made the mistake.
                          I have very bad experiences and mental harassment since last 4 /5 months without my fault.
                          Can someone take them for a task?
                          Where can i escalate the matter other than hdfc bank?
                          Sep 1, 2017
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Jul 25, 2017
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          We have taken note of your comments expressed with regard to HDFC Bank credit card and the same is being reviewed as appropriate. You may look forward to receive a response to your e-mail id in 3 working days. We request you to bear with us in the interim. For any further clarifications, You may write to us at: [protected]@hdfcbank.com and we shall assist you. The reference number for this interaction is [protected].

                          -Bejoy
                          HDFC Bank Customer Assistance
                          Dear sir/madam

                          I have been applied a credit card 15 days back no reply for the status of the same. Please helpe out in this

                          Shilpa. N
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                            S
                            Shiv Jaitiya
                            from Mumbai, Maharashtra
                            Jul 23, 2017
                            Resolved
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                            Resolved

                            Address: Kolkata, West Bengal

                            I took personal loan of 2.5 lakhs for 4 year in. Loan was being paid in monthly installment through ecs. There was bank condition of charge on pre-closing of loan account (If account is closed with paying all outstanding amount before 4 years), customer will be charged between 0-4% on outstanding loan amount at the time of closing. Charge percentage were defined by time bracket of loan. Ex: 4% on outstanding if returned within 2 years from the day of loan taken. Similarly 3 % on outstanding if returned between 2-3 years and so on. Closing of loan account was not permitted before a year. Now service tax on pre-closing charge were supposed to be give. Lumpsum service tax of rs. 1000 were charged but invoice didn't find mention of service tax: rs. 1000 (12% on pre-closing charge), instead cunningly merged rs. 1000 with pre-closing charge. If there is no indication of service tax on invoice, how will i believe that tax went to government treasury and bank didn't stole rs. 1000 from government.

                            Awaiting suggestion from expert and thank you in advance.
                            Regards,
                            Shiv kumar
                            Aug 24, 2017
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Jul 24, 2017
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            I request you to share your loan account and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                            -Bejoy
                            HDFC Bank Customer Assistance
                            I regret to say this, though I have drop my KYC form for credit card in HDFC main branch, it was not updated and, no one take in person and acknowledge They simply say drop all forms in dropbox.
                            so far i have repeated this process thrice and no updation, final result is card blocked due to non updation of KYC.
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                              S
                              suryakant ghotale
                              Jul 23, 2017
                              Resolved
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                              Resolved

                              failed cash withdrawal from hdfc atm center please call me 9922685725 help me

                              Address: 411039
                              Website: www.hdfc.com

                              Dear sir/ madam
                              I suryakant pandharinath ghotale residence at bhosari pune want to complaint about your atm centre service.
                              On 23 rd july sunday in between 11 to 12 afternoon at bhosari dighi road hdfc atm centre i entered required withdrawl amount 5500 rs on machine then as per procedure m/c need atm pin, i entered atm card pin, them m/c sounds and exat that time all that areas including atm centres electric light power...
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                              suryakant ghotale
                              Jul 23, 2017
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                              Address: 411039
                              Website: www.hdfc.com

                              First i entered amount of withdrawl on screen of hdfc atm, then by the procedure i entered pin, the machine sounds, and then power was offed all that area including hdfc atm and i not get the amount but at that time i got sms of your account debited of * amount from dighi road bhosari hdfc atm and availebel balance is * but i dont get the cash from that atm, then i waited there at atm till power on of all that area including hdfc atm but atm machine took 1/2 hour for starting again and processing. But still not get the cash amount then i check availeble balance it shows wrong balance.
                              Please take my complaint, and credit the debited amount return to my account
                              HDFC Bank customer support has been notified about the posted complaint.
                              I used my debit card in SBI ATM located in bus stand alampur bhind mp.₹10000 deducted but cash not received.on 23 jul my account no [protected] my name arunesh tripathi
                              Email I'd. arunesh.[protected]@gmail.com
                              My pf no: 143782x

                              Emp code: 143782

                              Name: Sakthi vel

                              Doj: 20/05/2015

                              Dor: 29/05/2017

                              Pan no: EIAPS0801M

                              Please status my pf
                              We have missed our company debit card on 16.7.2017. Please block that card immediately
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                                A
                                Atheeq ayan
                                from Dhone, Andhra Pradesh
                                Jul 22, 2017
                                Resolved
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                                Resolved

                                Address: Hyderabad, Andhra Pradesh, 500055

                                Sir,
                                Im hdfc bank customer my a/c no [protected]. On 19 july 2017 ₹ 1250 has deducted from my account in the name of amb charges without any intimation. Since 4 years i m using hdfc account i have never face this problem. So please look into this issue. And i request hdfc bank to refund my money as soon as possible.
                                Thanking you,
                                Md. Atheeq
                                [protected].
                                Aug 24, 2017
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Jul 24, 2017
                                HDFC Bank Customer Care's response
                                Dear Customer,
                                We have shared your comment with the concerned team and our branch official will contact you within 2 working days. We request your patience in the interim.

                                -Anay
                                HDFC Bank Assistance
                                Jul 26, 2017
                                Updated by Atheeq ayan
                                HDFC bank contact me and told that they have charged ₹690 for not maintaining of average monthly balance. If ₹690 pm is panelty charges then why 1250 has been debited for 1month.
                                Jul 26, 2017
                                Updated by Atheeq ayan
                                ₹690 for not maintaining AMB is not fair.
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                                  G
                                  from Mundi, Madhya Pradesh
                                  Jul 22, 2017
                                  Resolved
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                                  Resolved

                                  Address: Ratlam, Madhya Pradesh, 457001
                                  Website: Hdfcbankltd.com, [email protected]

                                  I got hdfc bharat credit card 2 to 3 days ago with a limit of 25000.
                                  Today hdfc charge of rs. 1300/- as a insurance of my credit card, and now today my new limit available is rs. 23700/-.
                                  My question is that, when the bank employee call me for a new credit card. I ask her, whether there is any kind of charge, annual fees or any other fees relating to credit card. But she says no, there is no fees, charges for your credit card.
                                  This credit card is life time free for you.
                                  Then how bank debit rs. 1300/- from credit card.
                                  Please it's is heartily request from you, deactivate all type of services from my card, which are payable. And give me my rs. 1300/- as a credit to my card.
                                  Or you can disregister my credit card and take it from me.
                                  Now it's up to you, it is your choice.
                                  Otherwise i will go to take a legal action against bank as well as employee because i have a full call recording of your executive, in that she not explaining me any kind of fees or charges.
                                  Thanku
                                  Gaurav singh chauhan
                                  Ratlam (M. P)
                                  [protected]
                                  Aug 8, 2021
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Dear Customer,

                                  Greetings from OneAssist...!

                                  As per your request, we have cancelled your plan vide service request No. 2181557 & the refund will get processed in 7 working days.

                                  Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

                                  Regards

                                  Sagar

                                  (Team OneAssist)
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                                    Jul 22, 2017
                                    Resolved
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                                    Resolved

                                    Never go with hdfc life insurance. They will screw your life. I surrendered my policy 3 weeks back and provided all the documents they need. Went to branch 5 times and called customer service 3 times. Every time they abruptly hung up without even willing to listen. No one is willing to help. Extremely frustrated with hdfc customer care and branch. It may be just my experience but ridiculous they are. I've been there customer for 6 years and this is the treatment i'm getting. Called corporate office and they hung up. Way to go hdfc. Im going to protest with banners infront on their pala branch in a week. Never i had such bad experience from any insurance provider in the world.
                                    Aug 31, 2017
                                    Complaint marked as Resolved 
                                    HDFC Life customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jul 24, 2017
                                    HDFC Life Customer Care's response
                                    Hi, apologies for the inconvenience caused. Kindly share your policy no. for us to assist you. Most importantly, we request you to write your complaint to us at [protected]@hdfclife.com from your registered Email Id to avoid sharing your details on the open platform.
                                    My Policy Details
                                    HDFC Unit Linked Pension Plan
                                    Policy No. 12209172

                                    I have not received premium receipts for last 2 yrs.
                                    HDFC Life Customer Care's response, Jul 24, 2017
                                    Hi Jyoti, I wish to inform you that we have an online customer portal, My Account. You can register for “My Account” (free of cost) on our website www.hdfclife.com.

                                    Access or Process the following through ‘My Account’:
                                    • Premium Payment, Acknowledgements and Premium Receipts
                                    • Online Fund Switch, Premium Redirection and Top Up
                                    • Online Account Statement i.e. Unit Statement and Annual Premium Statement
                                    • Other important Policy Details

                                    Now receive alerts on your email ID as well as on your mobile phone for premium due dates, payment confirmation, policy lapse alert, new product launch, etc. by registering through ‘My Account’.

                                    To register, go to https://cp.hdfclife.com/cpweb/OnlineMyAccountRegistration.aspx and follow the given steps -

                                    1. Fill in the policy number and Date of birth and click 'Next'

                                    2. The policy owner name, email ID, mobile number and contact number fields will be pre-populated. Mobile number and contact number fields are editable, if not updated previously.

                                    3. Select the Check box and click Submit.

                                    4. An email will be sent to your email ID that is updated in the registration page. This email will contain an URL which on clicking will validate the email ID and the user ID and password will be sent.

                                    5. The URL is valid for 15 days. If you click on it after 15 days, an error message will be displayed. In such cases, you need to register again by filling the registration page.

                                    6. If the email ID was previously present and the user modifies it, an email is sent to the previous email ID informing of the registration for the service. However, the URL will go to the new email ID.

                                    I hope to have your queries addressed. Incase you are still not able to register yourself on the portal and unable to get the premium receipts downloaded, do let me know by writing to [email protected]. The receipts will be shared with you.
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                                      Jul 22, 2017
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                                      money deducted from salary account

                                      Address: Kolkata, West Bengal, 700091
                                      Website: [email protected]

                                      I have been logging complaint with hdfc bank since may 2017, as money was getting deducted from my account stating "deduction due to low fund" and "annual maintenance". As this is a salary account there should not be any such deduction. Despite of repeated assurance, money is getting deducted from the account on regular basis. If you could look into it and get it sorted. Complaint reference number with hdfc: 'hbl=[protected]' and 'hbl=[protected]'....
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