HDFC Bank Complaints & Reviews

Sir i sri bharat chandra nayak my policy no. 11128118 my maturity date was june 2017. Due to my illness i couldn't able to apply for payment of my hdfc amount within the maturity period. Today on 25/7/2017 i attended branch manager office at bhubaneswar for submitting necessary documents for payment of full amount as now i going to complete my 67 years old and frequeently suffering from illness. Hence, i want to withdrawn my full amount. I met the branch manager and requested him to consider my above case but he refused to give my full payment. So, i request you sir to consider my case and try to give my full payment as soon as possible.

I purchased product using my credit card. I could not able to convert to EMI. Whenever i am purchasing using card, not possible to convert to EMI.
I spoke with customer care. They saying there is no offer for my card. Really its very difficult to convert to EMI. If i want to convert to EMI. i want to beg customer care everytime. Other credit cards are very good compare to HDFC.
Please do the needful.
I am planning to deactivate my credit card and my salary account also.

I would like to raise a complaint against for issuing car loan noc letter.
I moved to abroad like 2 years back and i have closed 1 & half year back and they have provided noc letter at that time, but when i travelled to india to submit changes on my rc book, i came to know that the letter was not valid, hence i thought to apply new noc letter through one of friend by issuing my attestation letter and follow up and he went to bank to get the noc letter 3 times in last 5 months but there is no help till now.

Will you able to provide new noc letter and i don’t want reason suck reasons like gst issues, demonetization etc….

What is the problem to provide duplicate noc copy and why it needs 4 months.

My car loan refer to the account number 29610795

Dear sir/mam,
I had purchased a second hand car on 05/06/2017 having policy of hdfc ergo number[protected] and given for name transfer on 06/06/2017, as without changing name in registration copy we can't change in insurance policy so waiting for registration copy to receive from dto, i recieved registration copy of my car on 05/07/2017 evening. My car got damaged on 06/07/2017 morning and i filled a claim against it on 06/07/2017 for claim number. C[protected] and request number.18613129, but hdfc ergo is saying that we can't give the claim because in rc copy name is different and in insurance policy name is different i said file claim in name of first owner but then also they are not ready, but what is my fault in it. I had valid insurance at time of accident, sir please do something other wise we poor people will die giving premium.
So please kindly help me in getting my claim. I am attaching registration certificate of car, noc from first owner, and dto slip
Hoping help from your side.

With regards
Pankaj kumawat
M. [protected]

Hi team,

Yesterday, my mother received a call from an employee named "aseem - as was told over call" regarding some issue which my brother has, just because my brother had mentioned her name in the credit card creation form. The caller was extremely rude and was yelling at my mother for no fault of hers. Is this how the employees of hdfc bank (Claiming to be india's no.1 bank in customer satisfaction) harasses an elderly woman? When my mother asked this to the caller, he said "he is your son, if you are not to be harassed in your son's absence then who should be!!". Such a horrible response. Nevertheless, this brings me to my next question "which bank policy suggests that if a person is not available/not reachable due to some circumstances, his/her parents are answerable to the queries related to his/her bank account/dues?" as per my knowledge, his/her family is not legally liable to pay any of the dues whatsoever or answer on his/her behalf.

Thus, i would urge the concerned authorities as an existing loyal customer of hdfc bank, to take strict actions against the mentioned employee.

Please find below the details of the incident :
Date of incident - 24 july 2017
Complainant - unmona dhar
Complainant contact number - [protected]
Complainant email id - [protected]@yahoo.com

Dear sir
I have hdfc savings account from last 7 years
From last three years in my account there is 115 (Program management charge) charges for three months. Means annually i pay 460 rs. Please reverse my charges of 1380 (460*3=1380)
My name is neha jigesh patel
Hdfc customer id 22806360
Contact [protected]
These is big cheating by hdfc bank
Reverse my charges or i will put case in consumer court.

I had changed my phone number 2 years back and since then i have dropped 5 letters to the hdfc to update the number for the credit card account in their records. Even after repeatedly dropping the filled forms and letters, the bank is unable to do it. I got frustrated at this and called the customer care (Contacted them countless no. Of times and all they say is that my relationship manager will call me which never happens. She is somehow always on leave. After 4 to 5 calls to customer care, someone calls up and says my relationship manager is on leave and they are calling on behalf of her; but the point is - the issue prevails) and informed them that i want either the no. Updated or would cancel the credit card and also checked with them on procedure for credit card closure. Its funny that the procedure for closing credit card is also same as phone no. Updating and they asked me to drop a letter. I did this too diligently last week. Guess what, the same thing continues. They have not received my letter!! I dont know where the hell are my letters going to. I dont know how am i to get out of this trouble. All my otps are going to a different no. And the bank officials do not care. God forbid if something goes wrong!! I am sure bank will not take any responsibility if such a thing happens. There is no way i can close my card account unless they acknowledge the receipt of my letter which they wont. I hope atleast after this complaint, the bank officials will look into this seriously.
Cust id[protected], ph no.- ends with 33293. If the bank is bothered to call me at all, please refer to the phone no. On my netbanking records!!

Dear sir/madam

It happend second time, i was booking train from bathinda to new
Delhi. When i entered my debit card detail in hdfc payment gateway
And proceed then amount of rs 1130/-has been deducted from my account
But ticket was not booked.

I have opted lower birth.

So it request to you i need my my money back. Screen shot of massage
Is attached.

Dear sir
It is inform to you that i was booking my ticket from chandigarh to
Bathinda for 27th june 2017. I have completed the form but when i
Login my net banking password in through your irctc window. After
Entering my otp. Processing has been started and i got transaction
Rejected massage. But i did not get my ticket booked.
Therefore its request to you that please refund my deducted money.

Being a account holder of hdfc bank i had full faith in it's services. But the employees in customer care department has no sense to talk. One of my friend took a vehicle loan from hdfc bank and gave my reference in nominee.in the month of july his eemi got bounced which can be paid again in the whole monh now the representative from hdfc bank have been calling me everyday 30 times a day talking rudely torturing me using bad language calling from different numbers. This really is very tormenting i didn't signed up for this with hdfc bank. This is not done.

I have saving account in hdfc bank,. Some amount xxxx has been blocked from my savings account this month. When i visited nearest bank branch, they say, my credit card bill pending, but from last more than 2 years i m not using any credit card. I have visited many times nearest bank branch, but no one helping me & not giving detail information about this matter.

Dear sir,

I purchased a swiping machine for my shop from hdfc bank. After swiping for a complete day, i forgot to give settlement in the machine. The next day after giving settlement, the bank charged me with a penalty.

Swiping amount: 15000
Penalty charged: 116

I am not getting clarity from bank as to why they should charge such penalties.

Kindly solve the case for me.

Thank you

I have an hdfc credit card, there was a sudden deduction in my available balance and the card went overdrawn. I didn't even know it and hdfc allegedly charged me ₹580 as an overlimit fees. On top of that they have charged me double the interest on my remaining balance which came as a shock to me. This is unprofessional and appauling from hdfc. Pathetic service for someone who regularly pays his bill on time. Contact number is [protected].

My account was freezed on 8th july 20017 weigh out intimating me the reason while i was in haridwar to attend some function. I sent about 12mails for reason and release my account but only stereo reply our man will contact you in two days. These 2 days never came and. Iam not able to draw a single pie even for my medicines what to talk of daily needs. I came to know that kyc has not been sent. I sent my and my codepositor pushpa g bhatia 6 days back. My kyc has been updated. My codepositor so kyc is pending and not yet updated. I have sent not less than 20 mails but no suitable or action taken by the bank which shows how callous is bank towards senior handicap citizens. Ism mentally highly depressed due to harassment by the bank i urgentltly request you to save me from this acuteharrssement
Gulraj h bhatia. Mob no. [protected]

My account [protected] deducted rs 862.5 on 1/6/17 & 13/6/17 in the name of chq return chgs incl st & cess 080617 without any intimation with me how my account deducted. Please refund the my amount as soon as possible. And how can you charge amount like this. Please reply asap.. Hope you will satisfy quickly.

Contact no.[protected]
[protected]@gmail.com

I am holding a joint account with my husband with hdfc bank, golpark kolkata branch for the last 15 yrs or more. We had a horrible experience this time. Without any intimation the bank seized our savings account due to kyc for which all our ecs got bounced. Kyc and all other documents were submitted last monday 17 july and till today our account has not yet been activated and we are facing serious trouble now. Hdfc phone banking service is useless and one can never get connected to any official for any support. We are harassed by the bank like anything. This is absolutely not acceptable.

My card no is [protected].
I was receiving email statement regularkay but it was suddenly stopped.
I applied for change of address for my bank account, but the same was used for credit card purposes without my knowledge.
Unfortunately the data entry is done as [protected]@gmail.com instead of [protected]@gmail.com
As a result email bounced and i did not received statement hence i could nit pay in time.
I requested for statement and paid the amount but finance charges were not paid because this was bank's mistake and it was agreed that finance charges will be reversed.
Billing department just keep adding finance charges on finance charges and increase the amount each month and now i received a notice from bank's advocate.
This is really painful and dirty because these people are just harassing customers because they have a organisation behind.
I have requested many times to check the original form and actual email address there but it looks like they are covering each other.
I even challenged to show the form to me or any third person if the email address written is emkanade or rmkanade but the bank people just respond each email in general words saying "our records" show this information rather than checking who has made the mistake.
I have very bad experiences and mental harassment since last 4 /5 months without my fault.
Can someone take them for a task?
Where can i escalate the matter other than hdfc bank?

I took personal loan of 2.5 lakhs for 4 year in. Loan was being paid in monthly installment through ecs. There was bank condition of charge on pre-closing of loan account (If account is closed with paying all outstanding amount before 4 years), customer will be charged between 0-4% on outstanding loan amount at the time of closing. Charge percentage were defined by time bracket of loan. Ex: 4% on outstanding if returned within 2 years from the day of loan taken. Similarly 3 % on outstanding if returned between 2-3 years and so on. Closing of loan account was not permitted before a year. Now service tax on pre-closing charge were supposed to be give. Lumpsum service tax of rs. 1000 were charged but invoice didn't find mention of service tax: rs. 1000 (12% on pre-closing charge), instead cunningly merged rs. 1000 with pre-closing charge. If there is no indication of service tax on invoice, how will i believe that tax went to government treasury and bank didn't stole rs. 1000 from government.

Awaiting suggestion from expert and thank you in advance.
Regards,
Shiv kumar

Dear sir/ madam
I suryakant pandharinath ghotale residence at bhosari pune want to complaint about your atm centre service.
On 23 rd july sunday in between 11 to 12 afternoon at bhosari dighi road hdfc atm centre i entered required withdrawl amount 5500 rs on machine then as per procedure m/c need atm pin, i entered atm card pin, them m/c sounds and exat that time all that areas including atm centres electric light power...

First i entered amount of withdrawl on screen of hdfc atm, then by the procedure i entered pin, the machine sounds, and then power was offed all that area including hdfc atm and i not get the amount but at that time i got sms of your account debited of * amount from dighi road bhosari hdfc atm and availebel balance is * but i dont get the cash from that atm, then i waited there at atm till power on of all that area including hdfc atm but atm machine took 1/2 hour for starting again and processing. But still not get the cash amount then i check availeble balance it shows wrong balance.
Please take my complaint, and credit the debited amount return to my account