HDFC Bank Complaints & Reviews

Address: 400615

Hi Team,
I have closed my credit card in the month of January'17, by paying all dues inluding all late payment charges, but till date i have not received NDC for the same, further, also the same card is still showing active in my CIBIL score which impact my cibil data and further loan eligibality.

My contact details and card details are as below:
4 digit of my credit card number were 5809, customer ID 31771647.
Conrtact# [protected]
Name: Nitesh Porecha

Sep 16, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Aug 16, 2017

HDFC Bank Customer Care's response Dear Customer,

This is with reference to your concerns raised regarding your credit card account. In this regard, you may look forward to receiving a response on your recorded email ID in 3 business days and request you to bear with us in the interim. In the event you seek any further clarification regarding your card account, please feel free to write to us at: [protected]@hdfcbank.com. Kindly note the query reference number for this correspondence is [protected].

-Anay
HDFC Bank Customer Assistance

Aug 20, 2017

Updated by Nitesh Porecha Kindly update the status what are you doing on my complaint . Not heard any thing from bank.

Sep 24, 2017

Updated by Nitesh Porecha Not resolved no intimation received.

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Address: 411039

I am cheated by HDFC Agent Name Satish Mali( Mob. No: [protected]) by giving HDFC CLASSIC ASSURE PLUS POLICY (Number:[protected] instead of investment plan.

Later I came to know by reading policy documents. he is employee of Agency.
Name: Probus Insurance Broker Limited
Address: Plot no J-1 Cama Industrial Estate, Wallbhat Road, Goregoan (E), Mumbai, Maharastra.
License No: 150
Contact Details: [protected]

HDFC Agent Satish contacted and convinced me to purchase investment policy, which will give 12% fixed return. I asked him for written documents. He told me that you will receive document and if you want you can cancel it.

As I received hard copy of policy number: 19437219 on 20th Jully 2017, I observed that there was no mention about 12% written and it was not investment policy. I immediately contacted Agent Satish to cancel policy. Agent assured me that he will cancel policy and it will take 8-10 working days to get back my money.

After 10 days on 30th Jully 2017 I again contacted him to cancel policy. He told me that it will take 5 more days. On 4th Aug 2017 I contacted him for same but he was not answering call.

Same day I reached to HDFC Bank at Bund Garden Pune. Bank person told me to go HDFC LIFE INSURACNE office. I went to HDFC LIFE INSURANCE office at Shivaji Nagar, Pune. I told them entire story and asked them to cancel my policy but they told me that your free look period has been expired yesterday and can not cancel policy.

Sep 11, 2017

Complaint marked as Resolved

HDFC Life customer support has been notified about the posted complaint.

Verified Support

Aug 11, 2017

HDFC Life Customer Care's response Hi, we request you to write your concern to [protected]@hdfclife.com for further investigation. Thanks - HDFC Life

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dinesh Kumar bairagi

from Mundi, Madhya Pradesh

Aug 14, 2017

My feb 2017 reciept is not come in my email and not last three deaitls showing in my acount

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HDFC Life Customer Care's response, Aug 18, 2017

Hi, kindly write your request and do elaborate your query via email to us at [email protected] from your registered Email Id. This being the third party platform, customers are requested not to share any of their confidential details here. Hence, do let us know your exact query via email. It will be checked and addressed.

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Address: 600089

Hi,

My food plus card is damaged, i am a cts associate, could you please block the card and issue the new card. Also my old card has balance money in that account around rs 400.

Could you please transfer the amount in the new card. I am waiting for you response.

The food card number is : [protected]

Please resolve this matter asap.

My email : [protected]@gmail.com

Sep 11, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Aug 11, 2017

HDFC Bank Customer Care's response Dear Customer,

We express our inability to process your request basis your post on Social Media. You are requested to contact our Phonebanking number and place request for the same. Alternately, you can also visit our nearest branch and submit request. Kindly visit the following URL to access information for the complete address and contact details of our Branches as well as our PhoneBanking numbers:

http://www.hdfcbank.com/personal/find-your-nearest/find-nearest-branch

http://www.hdfcbank.com/personal/find-your-nearest/find-phone-banking

-Anay
HDFC Bank Customer Assistance

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Address: 143001

I, sarbjit singh, asi, have a salary account no. [protected] with hdfc, majitha road, amritsar. On 4.8.2017 i went to the above said branch to deposit the cash.in a long queue of customer i reached to mr. Swati arora, teller. She refused to deposit the cash and misbehaved with me. Meanwhile mrs. Sumona mohindru and a person sitting on the seat of mr. Rohit sharma came to meet and started hitting and quarreling with me. I was shocked on the behavior of the branch staff and their such kind of behavior depressed me deeply. You can enquire all this matter on the cctv footage on 4.8.2017.

Kindly look into the matter and take strict action against mrs. Swati arora and mrs. Sumona mohindru.

Hoping for quick action

Sarbjit singh
[protected]
[protected]

Sep 14, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Aug 14, 2017

HDFC Bank Customer Care's response Dear Customer,
We affirm that at HDFC Bank Limited, we are working continuously towards providing quality service to all our customers. We assure that HDFC Bank at all times acts with diligence, in good faith, and in no manner prejudicial to the interest of its customers.

It is most unfortunate that, despite our good intentions and endeavors, you have had to undergo some discomfort as the branch's systems were down at that point of time.

We also understand that our Branch Manager had already spoken to you the same day and addressed your concerns. For any further assistance, please feel free to speak to our Branch Manager Mr. Parvesh Srivastava on [protected] /[protected].
-Manoj
HDFC Bank Customer assistance

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Address: New Delhi, Delhi, 110059

My payzapp mobile no: [protected]. I have done transactions on[protected] to my credit card to the payzapp wallet. Money deducted from my credit card and not reflected to the payzapp wallet.

I am trying to call customer care but always getting busy.

Here is the my transaction details:

Your icici bank credit card xxxx4001 has been used for a transaction of inr 5, 000.00 at payzapp (August 04, 2017; 09:58:50 hrs.). Available credit balance on your card is rs. 17, 308.25 and total credit limit is rs. 69, 000.00.

Please make them to refund my money asap.

Regards
Roshan mishra
[protected]

Aug 10, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Aug 16, 2017

HDFC Bank Customer Care's response Dear Customer,

We understand that you had initiated load transaction of Rs.5000/- on[protected], and the same was refunded to your account on[protected]. The refund details are given below.

Transaction Type :Refund
Refund Time : 09-Aug-2017 20:59:38
Amount : 5000.00
Acquiring Reference Number :74799207216000980527023
Card Number : 4375 xxxx xxxx 4001

-Bejoy
HDFC Bank Customer Assistance

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S

sandeep medh

from Ahmadnagar, Maharashtra

Aug 10, 2017

My name is Sandeep R. Medh. Account No. is [protected]. Send me new cheque book, my old book if finished. please urgent process.

My Phone no is [protected]

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Address: 560024

Website: www.hdfcbank.com

This compalint is regarding my credit card. I had a credit card with this worst bank in the year of[protected]. I have made complete payment including interest and cancelled it.

I got a confirmation message to my registered mobile number. I thought that the process was completed and my cibil will be updated from your bank side. When I applied for a new credit card in july 2017 with the same bank(hdfc), they said that the cibil score was not updated from the credit card department also old credit card details are still reflecting in my account. I was shocked and i don't have any idea about it. Hence, i shared my concern here.

Kindly check and do the needful.

Regards,
NAGESWARARAO

Sep 10, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Aug 10, 2017

HDFC Bank Customer Care's response Dear Customer,

Request you to write to [protected]@hdfcbank.com along with your complete issue, card and registered contact details. Please mention Ref ID- TTU[protected] in the subject line for me to track your mail & assist you better.

-Bejoy
HDFC Bank Customer Assistance

Aug 10, 2017

Updated by mohannag8822 Hi Bijoy,

Thanks for your prompt reply,

As per our discussion, I have updated my credit card and mobile number details. I Hope this will be resolved asap.

Thanks and regards,
Nageswara Rao

Aug 18, 2017

Updated by mohannag8822 Hello,

I have requested for the cibil and credit card cancellation details. But your bank provided information about credit card cancellation reason.

Thanks for your blind support.

Your first reply:

Dear Mr.Nag,

This is with reference to your e-mail dated August 10, 2017 regarding your application for HDFC bank credit card with reference number [protected]S2.

We take this opportunity to confirm that your request is under review and we will respond to you with details within 2 working days. We appreciate your patience in the interim.

2nd reply:
On receipt of your query, we have taken a detailed review and wish to re-affirm that your application has been reviewed in line with Bank's internal credit policy which is based on a combination of financial and related criteria. As informed earlier, the credit process includes a combination of address/telephone verifications, credit bureau reports and document verifications.

We deeply regret to inform you that we are unable to approve your application as it does not meet the above mentioned internal criteria of the bank. Please be assured that our inability to approve the credit card application does not reflect in anyway on your credit standing or your financial stability. We would be pleased to provide any other assistance/service that you may require.

I give up and i dont want to continue any relationship with this bank. I WILL JUST GO AHEAD AND CLOSE SALARY ACCOUNT.

Your support literally sucks just shut down your bank.

Thanks and regards,
NAGESWARARAO

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T

Todabhim

from Delhi, Delhi

Aug 10, 2017

+1

Hi, I tried to card swipe Rs 1240 with Hdfc debit card in New Delhi Jangpura Bhogal Date on 30/07/2017 But my transaction failed show But amount has been deducted from my account and has not credit yet kindly do the needful and what to do enclosed some detail tid no DL003742, STAN- 001594. Date 30/07/17, time 7:34:24 pm

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Sumynair

from Delhi, Delhi

Aug 10, 2017

+1

I have registered my number in DND.

HDFC is the only bank with keeps ignoring this and disturbs through calls.

Everytime I block the number, they call me from new new numbers.

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Address: 560100

Website: www.hdfcbank.com

This compalint is regarding my two wheeler loan. I had a auto loan with your bank in the year of[protected]. I have made complete payment including interest.

I got no objection letter as well as the message to my registered mobile number. I thought the loan closure process was completed and my cibil will be updated from your bank side. When I applied for a personal loan with the same bank(hdfc), they said that the cibil score was not updated from the loan department also loan and the check bounces details are still reflecting in my account.

Kindly check and do the needful.

Regards,
NAGESWARARAO
LOAN account NUMBER[protected]

Sep 11, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Aug 11, 2017

HDFC Bank Customer Care's response Dear Customer,

We take this opportunity to clarify that all Banks are required to provide their customer database to regulatory authorities periodically. All financial institutions governed by RBI guidelines update such information to CIBIL (Credit Information Bureau of India). Any cheque bounces, settlement, write-offs etc will reflect in your CIBIL report. This is done in the normal course of business. Hence, the Bank through this, does not attempt to influence any financial institution on their discretion of approval /disbursement of credit. In case of any discrepancy, please email us at [protected]@hdfcbank.com and share us the CIBIL report and specify the same.

-Anay
HDFC Bank Customer Assistance

Aug 12, 2017

Updated by mohannag8822 Hi Anay,

Thanks for your prompt reply,

I agree with your point. As per the Credit Information Companies (Regulation) Act of 2005, CIBIL cannot modify any information in the database without confirmation from the relevant Credit Institution. Credit Institutions has to submit data every 30-45 days to CIBIL. But, you are failed to update that.

Hence, I would request you to update the same asap. So that it will be helpful for your customers and your indias number one bank's reputation.

Hope you understand this.

Thanks and regards,
Nageswar.

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Address: Meerut, Uttar Pradesh, 250001

I have a current account number [protected] in the name of jagdish prasad and sons. I applied for cash credit facility in your bank and the same was given for rs. 60, 00, 000 but i was not able to use it because my signature was not updated in your records and still you debited my account with rs. 29031.
This is not correct as i have not used the limit and you are still debiting the interset. Please refund back the money asap as it is very depressing and if much time is extended i will have no othe option but to take will have to take legal action against the bank.

HDFC Bank customer support has been notified about the posted complaint.

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sandeep medh

from Ahmadnagar, Maharashtra

Aug 10, 2017

My account no.is [protected] Name is Sandeep R. Medh. send me new cheque book, my old book if finished pls urgent process.

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A

Anup Bajaj

from Delhi, Delhi

Aug 10, 2017

Dear All,

I have availed jumbo loan, but i want to prepayment now as unable to pay monthly installment going forward, so my request is to waive off prepayment charges on that jumbo loan,
So that i 'll be obilized to you

Anup Bajaj

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T

Tamannahassan

from Bengaluru, Karnataka

Aug 10, 2017

It's insane how you get treated to close your own account when you are not happy about the services! People here never consider your request from other branch !!! They are working only as a branch specific and not for the name HDFC!!!'

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I made a transaction on idea website with payzapp mvisa on 8 june 2017 and the transaction got failed and the amount was deducted then after giving proof to payzapp support that the transaction got failed (like submitting the copy of mail forwarded by idea cellular confirming failed transaction) the payzapp confirmed me on 22 june 2017 that the money would be refunded in 5 working days after a week when i called they said that money will be refunded in 45 days.. but till date money has not been refunded.. and in fact payzapp team do not reply back to the email send to them.
i am attaching the phoyo of email send to me by idea confirming failed transaction and the email send to me by payzapp team about money refund.
transaction amount-148

Sep 16, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Aug 16, 2017

HDFC Bank Customer Care's response Dear Customer,

That sounds concerning.â€‹ For us to look into this matter, request you to please share your registered contact details & transaction details on the below link:http://bit.ly/2aJ9wGW

-Bejoy
HDFC Bank Customer Assistance

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Address: 400042

Hi hdfc team

I have a salary bank account with hdfc bank kurla branch. I have been charged with -9039 for not maintaining minimum balance. After generating statement, nowhere i am able to see this charge.in my new company i am unable to use this account as this will be deducted from my new companys salary. Please help me here.

From what i heard from internet, this charge is not correct and rbi has banned it.

Sep 10, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Aug 10, 2017

HDFC Bank Customer Care's response Dear Customer,

I request you to share your account details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance

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S

sandeep medh

from Ahmadnagar, Maharashtra

Aug 10, 2017

My account no is [protected] Name is Grishma S. Medh, send me new cheque book my old book if finished please urgent process.

My Phone No. is [protected]

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Address: Bangalore, Karnataka

Website: www.hdfcbank.com

Hi,

This is regarding my personal Loan in HDFC bank. They gave a worst experience to me.

I have applied for Rs.200000 as loan amount and the same has been approved, but the bank as disbursed only Rs.73000, they have collected all docuents and cancelled cheque.

When i tried to contact the executive who was in charge . he is not responding now.

i need help.

I advice never take loan from HDFC

HDFC Bank customer support has been notified about the posted complaint.

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Address: Lucknow, Uttar Pradesh, 226010

The customer care service is as # and low level as it can get. I have been trying to complain about a missing sum of 10000 rupees that was not withdrawn still showed debited from my account. There is no one who is even registering or less listening to the problem. The are dissconnecting calls and being rude. This is unruly and wasteful behaviour.

Sep 11, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Aug 10, 2017

HDFC Bank Customer Care's response Dear Customer,

I request you to share your account details, transaction date/amount and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance

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Krishna Swaroop P B

from Bengaluru, Karnataka

Aug 10, 2017

Was paying my Airtel mobile bill through online.Money got deducted and transaction failed on Airtel Citrus. Please refund and revert my money back to my account.

Date: 08 August 2017
Website: Airtel Citrus
Amount:393
Bank transaction id : [protected]

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Respected sir,
One transaction was done of amount rs 6351/ from amazon on 02/08/2017 without informing me. Also, there was no password send on my mobile for this transaction. I have blocked my card as this message comes on my mobile. Please take precaution so that this will not done in future and reverse this transaction.
Card no-[protected]
Thanks

HDFC Bank customer support has been notified about the posted complaint.

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My phone number - [protected] i have done a 5000/- transaction on 1st august 2017 to my saving icici account, money got deducted from my payzapp wallet but the amount was not credited to bank account and still not refunded, plz refund my amount back, it's already 9 days past, as per your policy refunded in 5 days, i want my money as soon as possible

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Aug 9, 2017

Dear Itsmevignu,

We have made a note of your concern. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

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HDFC Bank Customer Care

from Mumbai, Maharashtra

Aug 16, 2017

Verified Support

Dear Customer,

We wish to inform you that the Wallet to Account transaction of Rs.5000/- initiated on date 01/08/2017 is successful from our end. We would kindly request you to get in touch with the concerned bank for further assistance. Please find below details for reference .

Bank Transaction ID:[protected]
Beneficiary Account number:[protected]
IFSC Code: ICIC0002326
BENF Bank Acc Name: vignesh

If the amount has not been credited to the beneficiary account, we request to wait for 5 working days for a refund. In case the refund is not processed within 5 working days, please contact your Bank and share an email proof from the respective bank with the Bank transaction Id and the beneficiary account number to proceed further.

-Bejoy
HDFC Bank Customer Assistance

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V

viyash p

from Coimbatore, Tamil Nadu

Dec 11, 2017

I have also done a transaction of 1000 rs to the payzapp wallet, the ampunt got feducted but not credited to the wallet, i have raised a complaint regarding this issue, they said you need to verify your bank with refrence no ihave given but the bank employee is saying there is any refund comes from the payzapp. Please help me

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Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

Website: netbanking.hdfcbank.com/netbanking/CCLogin.html

I made a transaction on 31st july 2017 from amazon of rs.31, 900 via my hdfc bank credit card (Diners club international) on emi. I canceled the order due to some misunderstanding on product details. Amazon has initiated the refund process the day itself and has provided me the refund reference number. I have contacted bank on this as it's been over 7 days now. Hdfc's customer care executives are very unsupportive, they are saying different story every time i am calling them to register a complaint. I have an option left now that is filing charge dispute against the bank.

Sep 10, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Aug 09, 2017

Updated by Divyangna Sharma NAME: DIVYANGNA SHARMA
CREDIT CARD NO. [protected]

Verified Support

Aug 10, 2017

HDFC Bank Customer Care's response Dear Customer,

I request you to share your card details, transaction date/amount and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance

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Address: Dehradun, Uttarakhand

Dear sir,

This is to inform you that my name is avaisuddin.
My a/c no-[protected]. This is asalary account.
I m from dehradun vikas nagar. My mobile no-[protected]
Sir 540/- rs deduct from my account.
I m also want to know from custmer care, and also from bank but no one give me satisfactory answer.
Please do the needful asap.
I m waiting your responce.

Regards
Avaisuddin

Sep 10, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Aug 10, 2017

HDFC Bank Customer Care's response Dear customer,

The debit pertains to charges towards cheque return and cash transaction in your account. Please feel free to speak to your Branch Manager Mr. Ajay P Choudhary on [protected] / [protected].

Please visit the URL below to know the fees and charges applicable to your account:
http://www.hdfcbank.com/personal/fees_charges/fees_charges.
-Manoj
HDFC bank assistance

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Address: 490006

I am getting a regular phone call on my no - [protected], for selling the policy.
Each time i request to remove my number and they confirm that the number will be removed. Inspite of several reminders to remove my phone number from the data base, no action is being taken.
The calls are very disturbing and annoying.
Requesting to kindly take action on this.

Sep 10, 2017

Complaint marked as Resolved

HDFC Life customer support has been notified about the posted complaint.

Verified Support

Aug 10, 2017

HDFC Life Customer Care's response Hi, we request you to write to [protected]@hdfclife.com from the registered email ID. Thanks - HDFC Life

Aug 11, 2017

Updated by anuragpandeyb17 Main sent...
Hoping for a prompt action...

Aug 31, 2017

Updated by anuragpandeyb17 Still there are phone calls coming from HDFC Life.
Pl look into this matter ...

Sep 07, 2017

Updated by anuragpandeyb17 There are still phone calls coming from this ...

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Respected sir,
We the holder of your bank cc a/c no [protected]
Firm name-jabbar trading company
Wani
Dist - yavatmal
We have applied for the bank gaurantee in the name of adani wilmar pvt ltd,, sum of rs 10 lakhs...
We have received the bank gaurantee but bank have debited 42480 from my account without any information...
By the way we wer not satisfied from your bank services due to late response from manoj vinchurkar...
Regards,
Jabbar trading company
Aslam chini
[protected]

Sep 11, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Aug 09, 2017

Updated by Aakib Chini No response from the Bank

Aug 10, 2017

Updated by Aakib Chini We are waiting for the Response from the Bank ...
Till date there s no Response...
Please Solve our Problem as soon as Possible...

Verified Support

Aug 11, 2017

HDFC Bank Customer Care's response Dear Customer,

We have taken up the matter with concerned team and will revert to you on your registered email id in 5 working days. The reference number for your query is[protected].

-Anay
HDFC Bank Customer Assistance

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Address: Khordha, Odisha

Website: www.hdfclife.com

Dear sir, myself bharat chandra nayak, my policy no is 11128118 i wants to take my total maturity amount. My maturity date was 18th june 2017. But ican not apply within above period due to my illness. As a senior citizen my health condition is so bad frequentiely. When i came to gm bhubaneswar branch he refused me to payment total amount of my policy. So i requested to take necessary action.

Sep 11, 2017

Complaint marked as Resolved

HDFC Life customer support has been notified about the posted complaint.

Verified Support

Aug 10, 2017

HDFC Life Customer Care's response Hi, we request you to write to [protected]@hdfclife.com from the registered email ID. Thanks

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Address: 136129

Website: Hdfc

I have generaed a cibil report.in this report there is credit card shows that shown my credit card penley rs 74832 and overdue is also pentiy. But sir i inform to you i clear this card no 4284 closed & new card issue bank 1280 & only one card hdfc bank. Kindlycheck this loan and remove in to my cibil... Deepti gupta ismailabad kurukshetra haryana...[protected]

Sep 11, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Aug 10, 2017

HDFC Bank Customer Care's response Dear Customer,

Request you to write to [protected]@hdfcbank.com along with your complete issue, card and registered contact details. Please mention Ref ID- TTU[protected] in the subject line for me to track your mail & assist you better.

-Bejoy
HDFC Bank Customer Assistance

HDFC Bank Complaints & Reviews

File a complaint to HDFC Bank

HDFC Bank reviews & complaints page 1186

credit card ndc and cibil issue

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cheated by hdfc life insurance agent

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my food card is damaged

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complaint against staff of hdfc branch majitha road, amritsar

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hdfc bank 5000 rs. payzapp amount still not refunded

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credit card

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about two wheeler loan

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interest debited without any reason

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transaction failed and money got deducted

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minimum balance charges

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personal loan

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improper acknowledgement and redressal of even registering a complaint

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illegal transaction

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transaction failed , amount not refunded

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no refund, 7 days gone

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deduct amount from my salary account

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complaint against phone calls

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charges deducted

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pay for total maturity amount of my life insurance

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my credit card is closed but civil reports as a active

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