HDFC Bank Complaints & Reviews

Jul 21, 2017

HDFC Bank Customer Care's response Dear Customer,
We have taken note of your comments expressed with regard to your credit card and the same is being reviewed as appropriate. You may look forward to receive a response to your e-mail id in 3 working days. We request you to bear with us in the interim. For any further clarifications, You may write to us at: [protected]@hdfcbank.com and we shall assist you. The reference number for this interaction is [protected].

-Anay
HDFC Bank Assistance

Jul 21, 2017

HDFC Bank Customer Care's response Dear Customer,
We are not able to trace any account with the Customer ID shared by you. However, please note that once KYC documents are submitted, the same will be processed and account will be activated within 7 working days from the date of submission.

-Anay
HDFC Bank Assistance

Jul 21, 2017

HDFC Bank Customer Care's response Dear Customer,

In case u wish to stop receiving our promotional calls or msgs, u can register your number for DNC here: http://bit.ly/1TNT8UB

-Bejoy
HDFC Bank Customer Assistance

Jul 21, 2017

HDFC Life Customer Care's response Hi Pramod, the premium receipt has been emailed to your registered Email Id. We wish to inform you that we have an online customer portal, My Account. You can register for “My Account” (free of cost) on our website www.hdfclife.com.

Access or Process the following through ‘My Account’:

• Premium Payment, Acknowledgements and Premium Receipts
• Online Fund Switch, Premium Redirection and Top Up
• Online Account Statement i.e. Unit Statement and Annual Premium Statement
• Other important Policy Details

Now receive alerts on your email ID as well as on your mobile phone for premium due dates, payment confirmation, policy lapse alert, new product launch, etc. by registering through ‘My Account’.

To register, go to https://cp.hdfclife.com/cpweb/OnlineMyAccountRegistration.aspx and follow the given steps:
1. Fill in the policy number and Date of birth and click 'Next'
2. The policy owner name, email ID, mobile number and contact number fields will be pre-populated. Mobile number and contact number fields are editable, if not updated previously.
3. Select the Check box and click Submit.
4. An email will be sent to your email ID that is updated in the registration page. This email will contain an URL which on clicking will validate the email ID and the user ID and password will be sent.
5. The URL is valid for 15 days. If you click on it after 15 days, an error message will be displayed. In such cases, you need to register again by filling the registration page.
6. If the email ID was previously present and the user modifies it, an email is sent to the previous email ID informing of the registration for the service. However, the URL will go to the new email ID. -- Manish.

Jul 20, 2017

HDFC Bank Customer Care's response Dear Customer,

I request you to share your complete concern, employee ID and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance

Jul 20, 2017

HDFC Bank Customer Care's response Dear Customer,

I request you to share your complete concern, account, transaction and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance

Jul 20, 2017

HDFC Bank Customer Care's response Dear Customer,

I request you to share your complete concern, card and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance

Jul 21, 2017

HDFC Life Customer Care's response Hi Sanjeev, for releasing the maturity payout, kindly provide beneficiary's marriage certificate or gazette copy.
Also, the beneficiary's name change request needs to be submitted as the details available in our record doesn't match with the submitted document. Once the required FR's are submitted, the maturity payout would be processed by us.

Jul 21, 2017

HDFC Life Customer Care's response You may refer all the details related to requirements raised in the FR letter sent to you by us on July 18, 2017. -- Manish.

Jul 20, 2017

HDFC Bank Customer Care's response Dear Customer,

I request you to share your complete concern, card and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance

Jul 21, 2017

HDFC Life Customer Care's response Hi, I wish to inform you that we share policy specific information only to the email ID updated in our records. In order to proceed with the internal assessment, kindly send across a fresh letter duly signed by the policy holder to any of your nearby HDFC Life branch or write us an email from the registered Email Id to [protected]@hdfclife.com for us to look into the same. Incase, the email is sent, kindly do let us know by sharing the interaction Id.

Jul 20, 2017

HDFC Bank Customer Care's response Dear Customer,

I request you to share your complete concern, loan and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance

Jul 21, 2017

HDFC Life Customer Care's response Hi Kavender, the response to your concern is already provided by us via email on July 08, 2017. As you are not satisfied with our earlier response, you may write to us at the escalation Email Id mentioned in the footnote of the email sent. It will be relooked into by us and accordingly, the response would be sent to you.

Jul 20, 2017

HDFC Bank Customer Care's response Dear Customer,

I request you to share your complete concern, account, transaction and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance

Jul 20, 2017

HDFC Bank Customer Care's response Dear Customer,
We have taken note of your comments expressed with regard to your credit card and the same is being reviewed as appropriate. You may look forward to receive a response to your e-mail id in 3 working days. We request you to bear with us in the interim. For any further clarifications, You may write to us at: [protected]@hdfcbank.com and we shall assist you. The reference number for this interaction is [protected]

-Anay
HDFC Bank Assistance

Jul 20, 2017

HDFC Bank Customer Care's response Dear Customer,

I request you to share your complete concern, caller details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance

Jul 20, 2017

HDFC Bank Customer Care's response Dear Customer,

I request you to share your complete concern and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance

Jul 20, 2017

HDFC Bank Customer Care's response Dear Customer,

I request you to share your complete concern, loan and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance