HDFC Bank Complaints & Reviews

Hi,

I have used 15k on my HDFC CC and today they want me to make a payment of 70k, which is so disgusting.

I have been following up with HDFC for the past 6 months asking for closure of CC but there is no proper response till date, instead they kept increasing all charges and today they wanted me to make a payment of 70k.

This is completely ridiculous and they keep calling me 15-20 times everyday asking for payment. This is again a complete harassment. how could they call a person back to back.

Im ready to close my CC even today but will only pay for what i have used and not a penny more.
If you will not resolve the issue even now and keep dragging dont expect any payment in future.

Contact [protected] to discuss and resolve the issue earliest.

Hi team

I had applied for the loan on July 3rd 2017 with all the supporting documents. One Divya Venu was handling my loan application. Along with the docs, I had submitted the Salary certificate which the collection executive had told me that won't work. Only that work is the 3 months Salary Slip. And he said me, let him see whether what Divya says and she'll call and let me know. I started calling this girl every day to ask about the loan status and whether they accepted the salary certificate. She said yes and it was processed. But to avoid any delay I had sent the 3 months salary slip in mail id mariam.[protected]@hdfcbank.com in advance. Days have gone by. Every day I'm calling this girl like anything. The worst part is, she never called me by herself. It was me who was keeping on doing the follow-up. After 10 days I'm again getting a loan application no. when I called she said, the previous ones got rejected because I gave the salary certificate. Then why the hell they made me send the 3-month salary slip a long time ago. After 10 days again I tried to follow up, then she talks to me so rudely like she is GRINDING her teeth. Don’t these HDFC staffs know the etiquettes how to talk to their customers? No one takes a loan for fantasies, they face the issue and when they find no other way, they take the loan as their last resort. THESE STAFFS like DIVYA VENU from MG Road Kochi Personal Loan Branch spoils the name of such reputative bank like HDFC. Please don't recruit such unprofessional staffs. I want you guys to take a strong against her so that no customer faces such an inconvenience and no other juniors follow her footsteps.

I believe you will take a strong action against asap. Or else your bank recruiting will be blamed for any loss of a customer.

Hi,
I am akshay soni from indore, i have a salary account in hdfc bank. Last night i had made a payment of rs 1003/- on elitmus site via netbanking and screen displayed that session timed out but the money was debited from the account and not recived by them. Then i had to make another payment for the same. Please help me get my refund, i am not able to get to the customer care executive to register my complaint. Following are the details:
Name: akshay soni
Mobile: [protected]
Acc no. : [protected]
Date/time:[protected] / 10:00pm
Please look into the matter.

My name is e h h nath.
Account no [protected]
Credit card no [protected]
My contact no. Is[protected]
Mail id: nath.[protected]@gmail.com

As per your guidelines an attachment sent to me regarding my credit card statement should open by the first four letters of my name on the credit card followed by ddmm of my date of birth. Or first four letters of my name followed by last four digits of my...

Hdfc bank — cancellation of credit card

I am ram veer submit a complaint
Sir,
We hereby inform you that i am hdfc credit card holder having credit card no.[protected].
We already send mail & hard copy to cancel our credit card so many times but they ignored that matter & didn't even replied at once.
We request you to pl do the need full & oblidge in this matter

Thanks & regards
Ram veer
[protected]
[protected]@hotmail.com

Two transcations, one on 02/07/2017 for rs3353.65 and other on 03/07/2017 for rs3340.85 was done from my credit card ending with 5112 at google *colop. I have not made any such transactions. These transactions are fraud or mistake. I got my credit card blocked on 04/07/2017 and got a new credit card.
I lodged complaint to customer care and requested not to bill this amount. However latest statement reflects amount charged.
Kindly look into this matter and reverse my amount so billed or charged.

Sanjay kumar

I am constantly getting calls from hdfc bank that our loan has approved. I am not interested in taking loans. Despite informing them in each and every call to not call us regarding the loans, we are continuously getting calls. It is creating mental stress especially when we are expecting important calls. It is affecting us professionally and personally also it is creating lot of stress.

I am arunima silsarma, a credit card holder in hdfc bank which was attached with the salary account. Now presently i am not working, each month they sending an additional amount. I repeatedly called them regarding it, each time they promised to look after it, but no changes took place and the amount has increased. I will not the able to pay the amount and would like to terminate the credit card and the adjust the amount due.

I purchased some books in sapna books house on 11th july 2017. But while doing first transaction in cash counter the signal was improper in machine. Later they did card swiping again. But in my a/c amount deducted twice. The same i informed them. They told that 1st transaction will be refund from hdfc bank. But as of now i didn't received any refund.

Dear sir/madem, i am t. Saravanan from sankagiri, salem dt. Past year working for equitas finance salary a/c opening for hdfc bank my bank a/c no:[protected] from erode gobichettipalayam branch. But not usage this account. This branch demant account opening for without my knowledge. But till now our branch sent on message my mobile number account due amt for demat account on rs.1383. But i am not opening request for demant account. So last month june 20th give on cancel request to gobichettipalayam demant account manager mr. A. Anand. But he not give aknowledgement slip. But till now he have not sent cancel form request. Request form missing. But today ask for mr. Anand. Not irr-responsible speech. Its not my duty. Request form missing. U have give any complaint raise for me anyother higher authourity to hdfc securities. But now i am working for private company. Not give me leave unwanted. What will do?

Amit rameshbhai parmar and my account no is [protected], mithapur branch, gujarat. On 30th june 2017 hdfc bank had deducted rs 862 for credit card annual charges. But till date i am not activated my credit card and i haven't my password or not any usage. So without prior information and without usage how can they take the action. I want my money return in my hdfc bank account and not require your credit card. Please take back and refund my amount asap.

I

Inspite of the gr from the govt of india, mea on allowing photo passbooks of private banks which enlists the name of hdfc bank, as address proof for passport application, the bank employees, their customer care operators are totally unaware of this and refuse to issue any for salary accounts. According to rbi /2006-07/139, dbod. No. Leg. Bc.32 /09.07.005/2006-07 banks are liable to provide photo passbooks to all the savings account holders....

Dear sir/mam,

Myself mukesh kumar singh having account of hdfc bank.

My savings account no.: [protected], chapra

As without my knowledge any prior intimation bank have deducted inr 816.50 from my account on date 29.06.2017 and i need to know that reason for detection and i want my money back. This is not the way without any prior intimation bank have deducted balance from account
This is the reference code : "inter-brn cash chg incl st & ec 270617"

Dear sir,

Today i have processed hdfc loan ecs payment ₹6, 274, amount successful debited (Paid out) from my icici bank but i had not received confirmation status that payment declined in your portal (Billdesk). I wonder how it is possible once amount taken out from my bank account and showing payment declined. Could you please check the payment status whether amount credited to beneficiary account ie hdfc bank.

I have reference that got from bank, dear customer, your account xx0854 has been debited with inr 6, 274.00 on 13-jul-17. Info: bil*[protected]*pgmib-to hd

Kindly do the needful.

Thanks,
Jagadeesha
[protected]

Dear sir ;
It is unfortune i am writing this complaint to you as there is no other chose left, actually my father namely mohd hussain ganie was having an saving account ([protected]) in hdfc branch awantipora unfortunately few days before someone call him to provide the card details and he provided and mean time 48000 rupees has been deducted, we went to branch and they are no helping just saying we have register a complaint we have requested them to provide us details to which acount number the amount has been transferred however the manager is no cooperating because of which today we close the account we have been dealing with the hdfc from 2009, this branch is becoming more prone to such incidents we have 4 accounts in the same branch myself ([protected]), my fathers ([protected]), my wife ([protected]) and my child ([protected]) also having 7 hdfc policies active because of this thing we have decide to close all accounts and polices as we have doubt on the branch because my fathers account was in anantnag branch and the manager insisted us to transfer to nearest branch awantipora and now this happened. Instead of helping the manager is arguing we didn't receive any help till now from the branch that is why we are writing you we hope a firm action will be taken action the culprit as well as the branch for there leniency.

I got a call from one of hdfc credit card executive stating that there is pre approved hdfc credit card as i am working for xxxxx company. I said i don`t have any intrest in credit card as i already have 2 credit cards, she is insisting me to take the credit card. Also offering me that i will get american tourister bag.
She initially said while submitting documents i will be getting american tourister bag. When the other executive came to collect the documents he said that he is not aware of it, then i make a call to initial person she said i will be getting once credit card get approved.

Once i got the credit card i have asked delivery guy he said there is no such offers. When i call to the initial cheater lady ([protected]) she never picks my call...

I want to complain on hdfc credit card executive for making false promises to reach their target.

I am an employee of hdfc bank bharuch branch gujarat. My employer number is m1139. Pl provide me the status of my provident fund. I am calling the call center and trying to contact the hr but they are not contactable or not giving proper reply ki pl provide the detail of my provident fund on urgent basis my pf number is m1139x.
Pl provide the status of the same on urgent basis

Hi,

This is against my hdfc bank personal loan account no. 29001682. Emi for month of june was not deducted due to insufficient balance so it was paid to hdfc collection executive through receipt no.[protected] on 10th july 2017. After settlement again june emi was deducted by bank along with july emi on 12th of july 2017. I called to hdfc loan recovery person who coordinating to collect the june emi. The revert come from them that the person with whom you coordinating went on the leave for 1 month call after 1 month name was ashwini and number was [protected].

I dont know why this type of discrepancy coming with a world's leading bank.

I request you to please take necessary action on this.

Thanks
Avadhoot

I am a senior citizen wanted to take a policy with my 3 years old grand daughter an american citizen as nominee. The official asked the birth certificate and passport copy and also my daughters details, like job particulars and salary. I gave the salary as 60000 us dollars alonwith email id. The official instead of putting by grand daughter as nominee inserted my name as nominee and kept my daughter name as policy holder.

Since my daughter is an nri the official as given details in the application her local address and instead of nri he mentioned as resident indian. He had mentioned the bank name correctly as fifty third bank but salary, he mentioned as rs.2, 40, 000 per annum instead of 60, 000 us dollars as given by me.

Further the mobile number was given as [protected] which neither mine nor my daughter. He has taken photocopy of my credit card no.[protected] and debited an amount of rs.24998/-

The only authenticated data given was by daughters email. Id. Had he given any other email id like mobile number (Some others), i could have been in dark. Since with the fraudulent mobile number they manipulated to received welcome call, but because of deficiency the authorities at head office asked some clarification from my daughter through email. Then only the fraud came to light.

Than i asked the official to cancel my application form. They informed that since the application is in may daughters name, she should give reply for cancellation. My daughter has sent reply with a remainder through mail.
The official told it will take 2 to 3 days. But more than10 days no reply has come from local office. But the head office are asking my daughter who is an nri, that their medical team will contact her with the details of the appointment in 48 hours which is not possible

Alll the documents details of my daughter and grand daughter required by the hdfclife official was given from my what'sup.

Client id[protected] mail id of my daughter ar. [protected]@gmail.com

I request the authorities to cancel above application and refund the amount.

Yours sincerely

Ac rajender

I applied for a hdfc insta loan through my credit card over net banking on friday 9th june-2017 for which i didn't get the credit on same day.
So i called hdfc customer care on saturday 10th of june to enquire about the same, one of hdfc lady executive spoke to me and said that due to mismatch of cust id my loan is still not processed i will be getting the dd in 7 working days.
So i told her i was in some emergency i was expecting the credit same day, so she told she will be taking the new request and the old one will get cancelled automatically (No where she informed me processing fee will be charged for old one also) for which i said ok.
Moreover she also told me to take up one health policy which is mandatory if the loan request need to be processed for which i clearly refused.

On 12th june both the loans has been processed and i have got the credit for both the loans, when i called customer care they are saying they can take the request to cancel one of the loan but they will not be able to reverse the processing fee.

When hdfc executive has misguided and mislead-ed why i should take the debit of processing fee.