HDFC Bank Complaints & Reviews

Hi team,

I am geetika singh, using hdfc jet privileged credit card no [protected], i made a payment of 25000/- on 2 aug'17 by imps mode but my payment did not credit yet.

Please find the details as below: beneficiary name: credit card beneficiary account no: xx5846 beneficiary ifsc: hdfc0000128 imps reference no:[protected] cheq/reference no:[protected]

Kindly resolve my issue asap.

Thanks & regards,
Geetika singh

I am the customer of hdfc bank from many year, my account number is [protected]. Somebody use my debit card details and do the transaction of rs 30000 on irctc website.

The worst part is that i did not received any transaction alert from hdfc bank only i received one sms from bank that i do the transaction of 100rs on irctc and then i call to customer care then i got to know that there is multiple transaction of 30000 done in my account by using my debit card or even i am register for email alert also i did not received any single mail about the transaction.

As i am also worked for financial sector i dont give my any personal detail to anybody.

So how can my details got leaked. Still i am waiting for revert from hdfc

My complaint number is 5790549

I called customer care services for my statement date and due date the representative taking cal and he putting side what is the issue i don't know but i called three (3) times the representative responding same he taking cal and said wait i will check after 5 min he disconnected my cal. I did not expect from hdfc bank.
I called 3/aug/2017 evening 7:30 pm.

Hello,

File no:[protected],[protected]

Very upset about the way how i've been treated. Your call centre girl, agent, manager kept following me up and was asking if i'm interested to transfer my existing home loan to hdfc. And they threw me some really good proposals which i agreed.

Have provided all my details, documents almost a month back and last week a processing fee of 16.5k was deducted from my account without prior information.

Now after all this when i'm following up, they all keep saying they will call back.

When i tried reaching the support contact monisha d hung up on me as if i'm commiting some offense. Isn't it her duty to keep me informed on the updates?

I've almost lost my trust and appears as if i've made a wrong decision to associate with hdfc.

If you can't process my request, let me know, return my documents, processing fee.

Remember, i was not the one approaching you but the opposite just to get ill-treated and insulted.

Thanks for nothing.

Frustratedly,
Jayan b
+91-[protected]

I have submitted kyc documents on july 24 as i received a message out of the blue that my account has been suspended as kyc is pending for co-applicant. I did not and have not received acknowledgement for documents received by them. When i visited the branch on july 29, i was told that account will be reinstated in 2 minutes by the staff there. Then, i was told they will call me and inform once done, and was asked to leave the branch. I received no call, so instead i called them for update. They were either not in seat or at restroom whenever i called. Finally, one gentleman said he will let me know by eod, and then keeping with hdfc iso quality of service, he too did not call to update on status. I went to their branch to meet their manager, and manager is not in branch too. So, with the new month starting, i cannot access my funds in the bank

Dear sir/ma, am,

I have a saving account (Account no - [protected]) with your bank. There was two transaction done from my atm card in idbi bank atm hathras on 02nd aug’17 of rs.10000/- (Ref no[protected] & rs. 1600/- (Ref no[protected]. I have not done any transaction of these amount in hathras. When transaction was done, i was availbale at my aligarh office & have kept my atm card. I never shared my atm password with anyone.

My home location is aligarh, i live in aligarh, how can i withdraw in hathras. I have recieved one message from hdfc bank i. E. Rs.1600.00 was withdrawn using your hdfc bank card ending 5824 on[protected]:10:08:01 at idbi chaman market.

I have escalated this issue into my nearest branch masoodabad aligarh where mr. Faizan rehman (Branch manager) & his represntative mr. Varun bansal has raised the complaint. Complaint no of both transaction is 1370586 & 1370580 of rs. 1600/- & rs.10000/- respectively.

Would request you please look into the issue & refund my amount of rs. 11600/- into my account.

श्रीमान,
मुझे मेरे खाता संख्या [protected] के बारे में जानकारी चाहिए थी, इसलिए मेने आपके customer care help no [protected] पर 3 बार कॉल किया और तीनो बार कॉल के दौरान मुझसे मेरे ग्राहक पहचान no पूछे गए और उसके बाद कॉल disconnect कर दिया, इसके बाद मेने आपके अन्य customer care help no [protected] पर 2 बार कॉल कॉल किया इस no पर भी मुझसे मेरे ग्राहक पहचान no पूछे गए और उसके बाद कॉल disconnect कर दिया, फिर मेने अन्य no [protected] व [protected] और [protected] पर भी 3-3 बार कॉल किया मगर में HDFC बैंक के customer care अधिकारी से बात नहीं कर पाया | मेरी customer care अधिकारी से बात तो नहीं हुई परन्तु मेरे मोबाइल बैलेंस से 10 - 12 रुपये खर्च हो गए और मेरा व्यर्थ में समय ख़राब हुआ |
HDFC बैंक ने अपनी बैंक site पर जितने भी हेल्प no या toll free no बताये है सभी नंबर पर मेने कॉल किया मगर मुझे किसी भी नंबर से हेल्प नहीं मिली.
श्रीमान जी आप से नम्र निवेदन है की आप अपने system को सही से लागु करे ताकि मुझ जैसे ग्राहक को आपके लचर system से परेसानी नहीं हो.
आपका बैंक ग्राहक से हर छोटी मोती सेवा के नाम पर शुल्क तो वसूलता है तो फिर क्यों आपके care सेण्टर पर कॉल करने पर हेल्प की जाती है |

Hello team,

I have an existing payzapp account registered with [protected]. Today morning 20000 has been loaded into my payzapp account and from there i tried to transfer the money to my icici account which got failed and money was deducted from payzapp. Please check the details and initiate the refund.

Post failed transaction, made another transaction which was successful.

Please find the attachment and revert as soon as possible.

Thank you
Chandra mouli

My name is jaswinder. Nre account money was transferred to hdfc but hdfc did not recieve it. On there side it took them 1 month to find out where the hell money went in the mean time they kept charging negative my husband transfered from his account to stop negative balance. Hdfc said u have to transfer from abroad and they kept charging negative in the meantime. By the time hdfc recieved transfer from me abroad another another non maintenance fee was charge and account was negative again. They keep charging even when there was issue was being resolved. They asked me to call my branch manager. I called him to resolve issue he said he was transferred to another town. When i called hdfc customer service and told them he is transferred hdfc customer said no he is still at that branch someone is lying here. So i called customer service to close my account they said call the branch. Even after rbi guide line to banks that negative balance cannot be charged hdfc keeps charging. And i have no plans to pay them one penny just close my account iv moved my money to another bank. When u talk to customer service these freaks keep giving you contact number of others to resolve issues.

Sir,
I have applied for credit card and my credit card application no [protected]s1. I'm new user of the credit card and i came to know about the status and enquiry about it the reason they said that you have not purchased any items in emi and the credit score was zero. Whether will i get my credit card or not. Please say or else i have to find another bank regarding my credit card
Regards
Harish

I received a paymetn through upi but it was reversed and then i got alert again that amont is deposited in my account but actually it was not.
So request to check amd do the needfull.
First i am alerting about credit then it was reversed ans then i alert about deposited but actuaaly amount is not credited.

Account num:[protected]
Amont:- 5000 (Inr)

Hi

I need proper explanation i have salary account and also am withdrwl in ATM 3times only.as per RBI RUles Per month home bank ATM withdrawl 5times, but i am using twice only HOME ATM.why its deduct in double time same date.(NWD DECCHG 28-06-17 +NWD DECCHG[protected] my amount Rs 60deduted each and every time am using hdfc atm two or three times only but every month you cheating me.Every month you deduct my money Rs60.There were no intimation regarding the policy change if any also.not only this month every month you deduct amount i need proper explanation.am 5yrs using this hdfc salary account and credit card also.worst bank and cheating for customers and earn for customers amount.
What is this ?
unsatisfied customer .
m.karthick
[protected]

I am sukhwinder singh s/o. Sh. Dharmpal.. Village.. H. No..427 nawach kaithal my car lone hdfc pahowa lone no..27679055 opened date is 25/03/2014 amount 450000& clear date.. Oct 2016... But problem is a my cibil report r not clear. Khu ki bank sumit reports cibil currant balance 221000 r jo ki rong hai please clear my cibil score pless provide sapoting wavar... Tnx..., suhkwinder singh... Mob n.[protected]

Hello Team,

My customer ID :62379662
Account number : [protected]
Mobile number : [protected], [protected]

Can i tell you one thing, why you are having that 24/7 customer services it is not at all connecting to the help desk then i dont no why you are using.

I have complaint so i tried to call customer care it is not at all connecting.. and one more thing i resetted the password after that i try to login again it is showing your pwd is wrong..three times i resetted my pwd still it is showing wrong pwds.

I have deposited money in my hdfc account 14500, i have withdrawn only 10000 rs now my balance is 3973. I want to know where the balance 527 rs...

No one is picking the call from your customer care department. If the issue is not solved then i will escalate the issue to RBI queries dept..

Thanks,
Syed Abuthahir

Dear consumer complaint office. I had previously done a complaint for the same subject i accidently marked it as resolvd. However its not yet resolvd since the bank have refused to assist me on converting the emi as per there own descrition. I would like to inform that i had done transaction of 43k after confirming with the bank on july 9th if i had emi option available. Had i known emi option is not available i would have not done the transaction of 43k and would have rather waited. On my recent email sent to [protected]@hdfc.com they have simply refused to assist even after knowing that first the bank had contacted to convert emi confirmed emi converstion for 12 months and after 3 days i received message its dissapproved. I am facing a medical problem and also going through other expenses even if i pay minimum the bank will continue with higher interest on the principle and continue even if i am paying minimum every month. Hence i request for assistamce to convert the 43k into emi so that i can happily pay off th3 amount and would further look forward to cancel the card as its obaerved vand themself makes the customer to become a defaulter and by not understanding the customers situation at all in few cases..

I request to kindly provide me a resolution which th bank have not provided.

Regards
Naveen

I have lost my hdfc food card (No. [protected]) and kindly let me know how to block my old card

Also let me know how to apply for new card and transfer money from old food card

This is prashanth. I have done a transaction using my debit card on 30/7/17 of 1100 rupees but the transaction got failed and money deducted from my account. I have called to customer care and they told it will take 3working days to credit, but still now not yet credited. I tried calling to customer care but they are not responding now. Kindly do this needful as soon as possible.

Customer id:61406549
Tid:ts000979
Stan:004032

My grandfather has submitted his shares hard copy to get them demat so as to sell them urgently as was need. At bank it would take around a week or 10 days, someone at head office said it may take around 15 days. Its been around a month now and there is no response from them and when sometimes they pick the call the girl on the other side to whom the shares were submitted says she can't say anything as she doesn't know the after after she passes on the request.in past 7 days the share have fallen and it results in around a loss of rs 70000 to me. My contact number is [protected]. Do act on it fast being a reputed bank. Shares were submitted on 11th july, 2017.

I made a rent payment this morning. It showed transaction failed the first time, so i did the transaction again. The money got deducted twice. However the beneficiary has only received it once. An amount of inr 16930 has been deducted twice. Request you to refund the money for the transaction that failed, since the beneficiary has not received it.

Customer id: 69123270

Reference no:[protected]

Please address this at your earliest.

I have taken a credit card from hdfc 3 months back. While submitting the application, the sales person took my signature without explaining me anything. After 3 months, they somehow activated the smart pay option on credit card by which the payment will be deducted automatically without even taking my consent. The bill was to paid by my company. Now the amount has been deducted and when i called up the customer care, they said they asked me to contact my telephone subscriber and they refuse to reimburse the amount which they have paid without my consent. Now i feel that hdfc bank cheated me.