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Updated: Dec 16, 2025
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O
Oku
from Gobardanga, West Bengal
Jul 11, 2017
Resolved
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Resolved

Address: Kamrup Metropolitan, Assam, 784001
Website: www.hdfcbank.com

Dear sir/madam,
With due respect i want to give a comlaint against the emplyee from hdfc bank assam guwahati khanapara branch, his name is siful haque, i am a very old customer to the hdfc bank, i have already took byke loans, car loans which alredy got closed, also i took two personal loans which i do payment till date, but when i was in service the payment got deducted from my salary account, but now i am servicless, so that the payment i give through collection agent, now a days i am financially in critical situation due to i am not in service, hence i am makinh the payement anyway, and very minimum amount left in my loans. I will preclosed that two loans by next month or the next month. So that give me the time which i mentioned above, and the emplyee from guwahati siful haque and ranjit pandit from tezpur assam, they mishaved me very badly today, and they did not try to listen anything the problem of a customer, i am feeling very bad for it. Please take the needful action against them so that i will be a good customer for hdfc bank in future.

Thanks
Regards,
Pratim goswami
Tezpur assam
Ph.[protected]
Jul 11, 2017
Complaint marked as Resolved 
Complain against Mr.Siful haque, hdfc bank khanapara branch. Guwahati, Assam.He did not try to listen anything and behaved like a bus driver.I am very disappoint for it.
HDFC Bank customer support has been notified about the posted complaint.
Jul 11, 2017
Updated by Oku
Hence I am making the payment any way
Verified Support
Jul 13, 2017
HDFC Bank Customer Care's response
Dear Customer,

I request you to share your complete concern, loan details, employee details and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance
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    Y
    Yatendra Jain
    from Delhi, Delhi
    Jul 11, 2017
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    Address: 110092

    Hi team, my credit card no-[protected]. June month bill generated. There are mentioned many finance charge and service tax. Sir i have some financial problem. That's why delay payment. Please reversal charge. I will pay bill diffently asap. Today i called your customers department. He is not attending call. Sir what type service there are. I am requesting you please reversal charge.
    HDFC Bank customer support has been notified about the posted complaint.
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      S
      suku_mca
      from Bengaluru, Karnataka
      Jul 11, 2017
      Resolved
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      Resolved

      Address: Thiruvananthapuram, Kerala, 695681
      Website: RP Techsoft International Pvt Ltd

      Hi,

      Hdfc bank is cheating customer by giving bad service. I am working in a it company in trivandrum and every month my salary will be credited in my personal account (Not salary account). I got a good an offer with more than 42% in some other company and i resigned my job but my hod advised not to resign and assured me for the same hike.

      But after 2 months nothing was happened and he advised me to take my own decision and agreed for the same date as my date of resignation. So i informed to hr thru email.

      But she didn't accept it and asked me to work again 2 months for serving notice period and put my salary on hold in bank account even though i have used some amount from my salary..

      So in this case how a bank can accept a hr request to hold one's personal account.

      I checked with bank branch manager, he also told the bank hold any one's amount with out any information without any reason.

      Is it ethics of a bank!???
      Aug 25, 2017
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Jul 13, 2017
      HDFC Bank Customer Care's response
      Dear Customer,

      I request you to share your complete concern, account details and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

      -Bejoy
      HDFC Bank Customer Assistance
      Jul 19, 2017
      Updated by suku_mca
      Hi,

      Still the issue is pending and no resolution provided still.
      ### all bank eating hard earned money from their customers.
      #### as worse as it can get. They deducted 690 from my account without any intimation and the reason they give is that they send mail prior to deduction.

      Is it my mistake that out of the 1000 #### spam mails that they send i did not read this?.
      After reading this kind of comments all should avoid to bank with HDFC...!
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        M
        Manoj Kakade
        from Delhi, Delhi
        Jul 11, 2017
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        Address: Solapur, Maharashtra, 413401
        Website: www.consumercomplaints.in/new_complaint

        Hdfc bank — cancell membeship of one assist & refund my money mob [protected]
        Cancel my credit card your are looting
        1 review
        Ma manoj kakade on jul 11, 2017 mark as resolved

        Dear sir,

        Respected sir, /madam

        Subject: cancel one assist & refund my money (Credit card)

        I don't get any call or access to activate this one assist membership.. But they are automatically debited my hdfc credit card account rs ₹1299 without my knowledge. I am already call to one assist customer care service.. Regarding that my cancellation of one assist membership.. And immediately refund my debit amount.₹1299. My card no ending 2145.

        Thanking you
        Manoj ramling kakade
        [protected]
        HDFC Bank customer support has been notified about the posted complaint.
        Jul 11, 2017
        Updated by Manoj Kakade
        CREDIT CARD CANCELL BEFORE POSTING
        how is it possible

        CREDIT CARD NOT ACTIVATING & YOU DEBIT AMT 1399/-

        I AM NOT HAPPY ??????????????????????????????

        Subject: Cancel One Assist & refund my money (credit card)

        I don't get any call or access to activate this one assist Membership.. But they are automatically debited my HDFC credit card account RS ₹1299 without my knowledge. I am already call to one assist customer care service.. regarding that my cancellation of one assist Membership..And immediately Refund my debit amount.₹1299. MY CARD NO ENDING 2145.
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          M
          Manoj Kakade
          from Delhi, Delhi
          Jul 11, 2017
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          Address: Solapur, Maharashtra, 413401
          Website: www.consumercomplaints.in

          Dear sir,

          Respected sir, /madam

          Subject: cancel one assist & refund my money (Credit card)

          I don't get any call or access to activate this one assist membership.. But they are automatically debited my hdfc credit card account rs ₹1299 without my knowledge. I am already call to one assist customer care service.. Regarding that my cancellation of one assist membership.. And immediately refund my debit amount.₹1299. My card no ending 2145.

          Thanking you
          Manoj ramling kakade
          [protected]
          HDFC Bank customer support has been notified about the posted complaint.
          Jul 12, 2017
          Updated by Manoj Kakade
          HDFC Bank — Cancell membership of one assist & refund my money mob [protected]

          2 Reviews
          Ma Manoj Kakade on Jul 11, 2017 Mark as Resolved

          Dear sir,

          Respected sir, /madam

          Subject: cancel one assist & refund my money (Credit card)

          I don't get any call or access to activate this one assist membership.. But they are automatically debited my hdfc credit card account rs ₹1299 without my knowledge. I am already call to one assist customer care service.. Regarding that my cancellation of one assist membership.. And immediately refund my debit amount.₹1299. My card no ending 2145.

          Thanking you
          Manoj ramling kakade
          [protected]


          Complaint Status
          Jul 12, 2017
          Updated by Manoj Kakade
          give my complaints status
          Dear Manoj,

          Greetings from OneAssist...!

          We deeply regret for the inconvenience caused to you.

          As per your request, we have cancelled your plan vide service request No. 2145678.

          The refund will be processed in bank/card account from which the amount has been debited. It takes 7 to 8 working days for the refund to reflect in your bank/card account.

          Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

          Regards,

          Deepali

          Team OneAssist
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            K
            karthik Rama
            from Hyderabad, Telangana
            Jul 11, 2017
            Resolved
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            Resolved

            Address: 500001
            Website: www.hdfcbank.com/htdocs/PayZapp/index.html

            Am a non hdfc account holder, used my payzapp account with mobile number [protected] me added 10000/- through my sbi credit card to payzapp wallet and transfer an amount of rs.5000/- on 10th july of 2017, to my savings other boi bank the transaction failed. 5000/- amount was detected from my wallet but not credited to my boi account, i was trying customer care to raise a complaint but every time it was saying the line is busy i don't know what the service you provide, i don't know when my funds will be refunded to my wallet. I need my money back please it urgent refund my money
            +1 photos
            Aug 14, 2017
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Jul 14, 2017
            HDFC Bank Customer Care's response
            Hi Karthik,

            Your query has been reverted on 13th July 2017 via email. Your future patronage is valuable to us, kindly rate our app.
            In case of any query, you can contact us via : PayZapp Toll Free : [protected] or PayZapp Email Support : [protected]@payzapp.in

            -Bejoy
            HDFC Bank Customer Assistance
            Verified Support
            Jul 14, 2017
            HDFC Bank Customer Care's response
            Hi Karthik,

            We observe that you had done a wallet account transaction of Rs. 5000/- on 10-July-2017 which shows as failed and the same is refunded back to your PayZapp wallet card number ending with 6511 on 14-July-2017.

            -Bejoy
            HDFC Bank Customer Assistance
            I have transferred the money 5000 to Kodak Mahindra Bank the transaction was failed .. pls refund to my payzapp as soon as possible .. my registered mobile number is [protected]

            Payzapp refund not received - Comment #2875183 - Image #0
            payzapp account with mobile number [protected] me added 20100/- through my friend sbi credit card to payzapp wallet, amount was detected from my CC but not added the money to payzapp please check it
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              S
              Suman Aluvala
              from Mumbai, Maharashtra
              Jul 11, 2017
              Resolved
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              Resolved

              Address: Bangalore, Karnataka, 560048

              I have applied for credit card and my application reference number is [protected]s2. I never missed any due date either for other cc or emi. I should be having good credit score. After the verification i didn't got any intimation at all. When i tracked the application status online, it says disapproved. Ok to disapprove but at-least should give reason and intimation. I have to waste my time for the documents they wanted and unnecessarily exposing my pan and aadhaar number to those guys. (Which are very crucial information now).
              Aug 25, 2017
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Jul 13, 2017
              HDFC Bank Customer Care's response
              Dear Mr.Aluvala, we have taken note of your comments expressed with regard to your credit card and the same is being reviewed as appropriate. You may look forward to receive a response to your e-mail id in 3 working days. We request you to bear with us in the interim. For any further clarifications, You may write to us at: [protected]@hdfcbank.com and we shall assist you. The reference number for this interaction is [protected]

              Bejoy
              HDFC Bank Customer Assistance
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                C
                chahuak1
                from Bengaluru, Karnataka
                Jul 11, 2017
                Resolved
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                Resolved

                Address: 500049
                Website: www.hdfcbank.com

                I have personal loan with hdfc for which i had provided cheques for direct payment from my sbi account. After 42 emi's were paid i noticed that the emi was not deducted from my account and reached out to customer care to check on the issue. I was told that the cheque was bounced due to ecs expiry for which hdfc has sent a form to sbi and was in pending from sbi. As a customer how am i responsible when hdfc made a delay in getting the ecs clearance. I didn't even receive any email notification on the cheque bounce. Customer care officer told that text message as well as email will be sent to customer. As i'm in us i don't have access to mobile alerts where i completely rely on email and i didn't receive any notification. The same thing has happened earlier for which i had to pay an extra amount. Why should i keep on doing it when there is no mistake from my end.
                Aug 20, 2017
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Jul 11, 2017
                Updated by chahuak1
                I was told by Customer care agent to check with SBI on why ecs request submitted by HDFC is still in Pending state.How am i supposed to check on the status of a request which was not submitted by me.Why the hell should i do it.IS there any term in Terms&Conditions of loan that states it.Please share if there is any clause like that.
                Verified Support
                Jul 13, 2017
                HDFC Bank Customer Care's response
                Dear Customer,

                I request you to share your complete concern, loan details, charges details and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

                -Bejoy
                HDFC Bank Customer Assistance
                I had similar issue earlier in 2015 for which i received below email by 13th of the month.But now i didn't receive any

                Interest levied for the ecs expiry which has to be taken care by bank - Comment #2786466 - Image #0
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                  S
                  suganth1401
                  Jul 11, 2017
                  Resolved
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                  Resolved

                  Address: Chennai, Tamil Nadu, 600035
                  Website: PAYZAPP

                  I transferred rs.5000 through payzapp on 5th july 2017 transaction got failed and still money not returned to account. Registered mobile no: [protected]. I tried to contact toll free number its not reachable and i also emailed to support team still no reply.

                  Registered email id: k. Suganth. [protected]@gmail.com
                  Registered mobile: [protected]
                  Transaction id:[protected]kw44jq4
                  +1 photos
                  Aug 6, 2021
                  Complaint marked as Resolved 
                  Dear Customer,

                  We observe that you had done a wallet to account transaction on 05-Jul-2017 of Rs. 5000/- which shows failed and the same is refunded your PayZapp wallet card number ending with 0367 on 11-Jul-2017.

                  -Bejoy
                  HDFC Bank Customer Assistance
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                    S
                    suresh skb
                    from Panipat, Haryana
                    Jul 11, 2017
                    Resolved
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                    Resolved

                    Credit card & salary account issue

                    Address: Chandigarh, Punjab, 140022

                    My name is suresh kumar credit card number [protected]. Very very very disappointing services from hdfc bank. I having a salary account in hdfc bank as well credit card they are continuously deducting amount from my hdfc salary account, i have complained a lot, i have called to hdfc customer care too many times, but they could not help me out. Don't have manners to talk, how to talk to a customer. They said again and again this is...
                    +1 photos
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                    G
                    George Massey
                    Jul 11, 2017
                    Resolved
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                    Resolved

                    Address: New Delhi, Delhi, 110075
                    Website: www.hdfcbank.com

                    Bank has charged thrice for 1 transaction, i have inquired from the merchant and he showed his settlement copy which has only 1 transaction which is valid and true.
                    Out of 3 transactions 2 should have been reversed, but i am being troubled from the bank just to receive my money, while it is bank's fault to reverse the amount and they are using vague reasons.
                    Aug 13, 2017
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Jul 05, 2017
                    Aditya14290's response
                    Maine apni credit card settlement k liye apply kiya tha tha. To apke employee n settlemnet ki skim batyi mne un skims ko ok.kr diya or unke khne se jo payment unhone kaha vo kr di. Unhine mujhe kaha ki apke pass within 10days m latter aa jyega but abhi tk koi latter ni aaya or na hi vi phone pic kr rhe hai. Iska solution kijiye
                    Jul 11, 2017
                    Updated by George Massey
                    complaint no. 1351987
                    Verified Support
                    Jul 12, 2017
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    I request you to share your account, charges details and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

                    -Bejoy
                    HDFC Bank Customer Assistance
                    Jul 18, 2017
                    Updated by George Massey
                    Hi Team,
                    I have sent you the mail. Please check and revert.
                    Maine apni credit card settlement k liye apply kiya tha tha. To apke employee n settlemnet ki skim batyi mne un skims ko ok.kr diya or unke khne se jo payment unhone kaha vo kr di. Unhine mujhe kaha ki apke pass within 10days m latter aa jyega but abhi tk koi latter ni aaya or na hi vi phone pic kr rhe hai. Iska solution kijiye
                    I have received a call by a person claiming to be employee of HDFC asking for my bank details for GST purpose.please send advisory to customers to clear confusion and for security.
                    Do not inform me your charges Rs.862 for june end.
                    my cust id is :38447265. and i dont have telephone password. i dont complaint on phone banking. i call phone banking she had block my debit card but not take complaint. so pl return back my amount as soon as possible
                    I am constantly receiving phone call from this number [protected] for recovery loan of my friend for which i am not guarantee or any way responsible.
                    There language is also abusing
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                      S
                      Samkhetwani
                      from Guwahati, Assam
                      Jul 11, 2017
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                      Address: 400022
                      Website: Tatasky.com

                      This is regarding recharging of tatasky account number [protected] through hdfc credit card
                      Which failed to be credited in my account twice and which is still pending to be refund by to my credit card account
                      Amounting rs 4000 for rach transaction total 8000 rs. Ref no [protected] and [protected] respectively

                      Card number [protected]
                      Name srichand khanchand
                      +2 photos
                      HDFC Bank customer support has been notified about the posted complaint.
                      Hi sir..i am poovarasan, i want my two wheeler loan application number. I didn't know my loan number and i missed it.so pls give me my loan number...plzz send my loan number through my registered mobile number.
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                        S
                        Sourav Pathak
                        from Tumkur, Karnataka
                        Jul 11, 2017
                        Resolved
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                        Resolved

                        Address: Bangalore, Karnataka, 560100

                        Dear hdfc bank team.
                        Kindly note my customer id 71340729
                        Credit card no 4893*9002
                        [protected]@gmail.com
                        [protected].
                        I continue my credit card and bank acount very much with good payment and good credit history without any late payment.
                        For last 7 months i am continuing.
                        But i still did not get any offer. I requested them a lot of times. But i got no reply. So very hopeless for me. I use my credit card so much. So still now didnt get any type offer.
                        When i opened salary acount for my company tcs. I thought that this bank is very good bank. And with all time custom help but where is the help...?
                        Today this i need financial support. If this time i didn'tget ant support then why i wil apply...? When i have no need...!
                        This is very bad experience.
                        Now i am thinking that if i opened citibank acount., it will better...!!! Very hopeless...!!
                        Aug 23, 2017
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Jul 12, 2017
                        HDFC Bank Customer Care's response
                        Dear Customer,
                        We have taken note of your comments expressed and in order to assist you further in this regard, we request you to elaborate on the offer that you are seeking to [protected]@hdfcbank.com to enable us check and assist you. The reference number for this interaction is 6126846.

                        -Anay
                        HDFC Bank Assistance
                        Dec 07, 2017
                        Updated by Sourav Pathak
                        No Problem Has been Resolved.
                        I am really shocked.This month they have taken chage extra 1180 amount.
                        Please note down that if this problem is not resolved then i will Launch A legal Case against Hdfc bank.
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                          K
                          kshitijb
                          from Mumbai, Maharashtra
                          Jul 10, 2017
                          Resolved
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                          Resolved

                          Address: 411035

                          Hello sir,

                          I received call from 'hdfc life - policy termination department'. They told, that "i purchased a policy of yearly 50000/- in 2012 and since i haven't paid anything afterwards, it is going to terminate". Suddenly i got alerted its a fraud call because i never had any policy till date. Also i demanded more details but they could not give me, so that i should get confirm. The conversation continued to different 4-5 people and now they are sending a 'representative' to collect cheque and documents from me. I continued the conversation so that i could reach to the stage where i can get any account number if they tell me to transfer money, so that i could inform that account number to 'hdfc life' immediately and they could track these people. But instead of that, they told me that they are sending a 'representative' to my house to collect the cheque and documents. So here i am, waiting for that person to come at tomorrow. If you 'hdfc life' people are reading this message and interested in catching those fraudsters, get in touch with me. My mail id is [protected]@gmail.com. I can volunteer to help with that.

                          Disclaimer : last two calls was from mumbai and previous calls seem to be from delhi. These mumbai people might be any third party people who might not know about this fraud. Or they might be involved in this fraud, so i don't know. I have photo of prince kumar from truecaller, but since anyone is not sure if he is involved in this fraud directly or not, i won't upload his photo here so his identity won't be revealed if he is innocent and trapped with these people.

                          Call date : 10 july 2017
                          Person coming to collect the cheque : 11 july 2017 at 12:30pm
                          Location : akurdi station, pune - maharashtra. (Coming from mumbai)

                          These are the numbers from where i received calls.

                          Priya aggarwal : [protected] (First call - hindi)
                          Megha sharma : [protected] (Relationship manager - hindi)
                          Seema destimoney : [protected] (Their senior person - hindi)
                          Plvc destimoney :[protected]Local branch - as per they told me - marathi)
                          Prince kumar : 9*5 (Person coming to collect cheque - hindi)

                          Important : i do have all conversations recorded in my phone (Except one when i switched my sim because my phone battery was low). I have installed call recorder and truecaller, and there is photo of prince kumar on truecaller if that is helpful for you guys.

                          Hope gullible people will get alerted and won't trap in these fraudsters trap.
                          Aug 11, 2017
                          Complaint marked as Resolved 
                          HDFC Life customer support has been notified about the posted complaint.
                          Verified Support
                          Jul 11, 2017
                          HDFC Life Customer Care's response
                          Hi, kindly share all the available call recordings with us to [protected]@hdfclife.com to have the investigation done further. Once the call recordings are received by us along with the contact no.'s from which the calls were received by you, we will carry out our investigation to check and authenticate the details related to all the mentioned no.'s. Kindly confirm to us once the email is sent by you. Further, please note that incase you wish to purchase any HDFC Life policy, you may either approach our HDFC Life branch or the details can also be checked out on our website for transparency and to avoid any sort of incorrect communications.
                          Jul 13, 2017
                          Updated by kshitijb
                          Reply if you can HDFC Life
                          HDFC Life Customer Care. Why the hell anybody sell your plan if they are not profiting from it? It seems this is all your Strategy to get customers by fooling and trapping them. You have done this cleverly and thought people are dumb who won't be able to connect these dots. It seems you have appointed them to trap people and you pay them commission behind every policy. There are many similar complaints that you haven't solved till date where people have trapped in this, solve them first IF YOU HAVE GENUINE CONCERN. And you know, that if people will go to consumer forum, they will ask "Why you were dishonest at first?" And you are asking shamelessly again to purchase the policy. Seriously? I have mentioned all the numbers in above complaint. Go call yourself to make sure if you are genuine and don't have any idea regarding such calls. May be consumer forum and social media will come to know about this soon. I also sent One mail to your CEO, but didn't get any reply (Why would he? If this is company's policy to get customers). And what is the guarantee you will expose and punish the callers as far as you are getting customers from them and they are befitting you? I want solid EVIDENCE that you are not involved in this unscrupulous sales, but it seems THIS IS ALL YOU.
                          HDFC Life Customer Care's response, Jul 15, 2017
                          Hi, kindly share the interaction Id incase, the email is sent by you for us to track the details.
                          can i get ur number i need to talk to you regarding on this matter my email is- veer.[protected]@gmail.com

                          plz mail me... its urgent... thanku
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                            D
                            from Bengaluru, Karnataka
                            Jul 10, 2017
                            Resolved
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                            Resolved

                            Address: Mysore, Karnataka, 570023

                            I'm nancy steffy i taken loan in hdfcbank saraswathipuram branch in mysore i cleared the amount in january still not closed my account because i want to take loan in sangha they sent mail also still not responding and past 6th months i'm visiting bank they not responding properly manager name manchegowda and rachhappa please solve dis i'm very upset thanking you
                            Aug 23, 2017
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Jul 11, 2017
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            Request you to write to [protected]@hdfcbank.com along with ur loan account and registered contact dtls. Please mention Ref ID-TTU[protected] in the subject line for me to track ur mail & assist you better.

                            -Bejoy
                            HDFC Bank Customer Assistance
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                              T
                              Tamilselvu
                              from Nattam, Tamil Nadu
                              Jul 10, 2017
                              Resolved
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                              Resolved

                              Address: Chennai, Tamil Nadu

                              Hi,

                              My customer id is 70994422. On july 7 th at 4pm my account was credited with 950 which had been reversed by tnstc. But i could not get any records in account summary and my account balance is also low. Here i have attached the evidence of my message.

                              Ur transaction on hdfc bank debit/atm card ending 9941 for rs. 950.00 has been credited/reversed by tnstcltd on[protected]:16:10:48

                              Please check.
                              Aug 11, 2017
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Jul 11, 2017
                              HDFC Bank Customer Care's response
                              Dear Customer,
                              We request you to check your account statement online as the said transaction has been already reversed to your account. Do write to us at [protected]@hdfcbank.com in case of any pending issue, please note the ref ID. TTU[protected] in the subject line.

                              -Anay
                              HDFC Bank Assistance
                              For applying passport, I need a photed pass book as per their rule and when I checked with HDFC bank manager, he said they wont provide it, which I can get in other banks, I have been your customer for past 6 and half years and you are not helping me when I needed
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                                S
                                Sachin Kalal
                                from Chamrajnagar, Karnataka
                                Jul 10, 2017
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                                Address: Bangalore, Karnataka

                                Dear hdfc bank

                                As i mentioned in above subject i. Want to close my sb account in infantry road bangalore branch for this i sent the request for close the account twice in the last 4 month but still that account is continuing on this bangalore branch no-one is there to speak with customers two times they told me that they close the account for thet they taken my signature on some form regarding on this today i try to talk your costumer care number but no one is there to talk to customers your costumer care services is worst i ever seen.
                                Now that account is holding negative balance. I need the
                                Clarification on this and want that account should be closed
                                Imideately.
                                And want to suggest something don't tell any hdfccustomer to speak to customer care why because. If you try to call and you hold for hours no response from other side just close that customer care window

                                Account details
                                A/c number: [protected]

                                Sachin kalal
                                [protected]
                                HDFC Bank customer support has been notified about the posted complaint.
                                Jul 05, 2017
                                Umeshkongari's response
                                My loan a/c no:33535868
                                Jul 06, 2017
                                [email protected] 's response
                                Shortage amount
                                Sir I have to need my emi statement of bike loan
                                Tid number: 4302951
                                appr code: 033020
                                transaction date: 17/06/2017
                                swipe detail amount : 340
                                transaction amount: 3440
                                short amount:3000

                                please provide the customer phone number and other details.
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                                  L
                                  lovis30
                                  Jul 10, 2017
                                  Resolved
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                                  Resolved

                                  Address: Gurgaon, Haryana, 122018

                                  Customer id: 62838964
                                  Name: lovish anand
                                  Branch: south city 2, gurgaon (Haryana)
                                  Account opened as a family (Priority) account with 0 balance facility in feb'16. Bank started deducting penalty for non maintenance of minimum balance of inr 25, 000 however we were informed that only 1 member has to maintain the amount on monthly basis. We maintained a minimum balance of inr 25, 000 through my tagged father's account in the same branch.
                                  After numerous visits to the branch, we were informed that the amount was getting deducted because of the nature of account as a general account. We spoke to our relationship manager so many times and was assured that the case will be resolved by march'17.
                                  It's july'17 and the case is still not resolved. The most important thing is that the person handling the case is not even forwarding the details of branch manager.
                                  I have made up my mind to take legal action in this regard.
                                  Kindly help in proceeding with the same.
                                  Jul 30, 2017
                                  Complaint marked as Resolved 
                                  Prompt action taken by HDFC officials and finally the issue is resolved after fighting for around a year.
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jul 11, 2017
                                  HDFC Bank Customer Care's response
                                  Dear Customer,
                                  Kindly write to us at [protected]@hdfcbank.com and share us the account details of your father which according to you is mapped to your account. Further, please confirm the Relationship Manager's name and branch name and address where you had submitted your request for reversal of charges. Please quote the ref ID: TTU[protected]
                                  in the subject line.

                                  -Anay
                                  HDFC Bank Assistance
                                  Jul 12, 2017
                                  Updated by lovis30
                                  Detailed email sent at [protected]@hdfcbank.com
                                  Hope someone will check it and revert.
                                  Jul 30, 2017
                                  Updated by lovis30
                                  Thanks Consumer Complaints for the help! The issue is resolved.
                                  Sir,
                                  I umesh kongari I have to need my two wheeler loan a/c details and emi statement, so kindly send to mail

                                  Thanking you,
                                  Yours faithfully,
                                  umeshkongari
                                  A/C no:33535868
                                  [protected]
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                                    C
                                    CA Rohit.Agarwal
                                    from Jaipur, Rajasthan
                                    Jul 10, 2017
                                    Resolved
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                                    Resolved

                                    Address: Chittorgarh, Rajasthan, 312021

                                    Checked with bank for repaying my car loan for which appx 25 emi installments have been paid till date (On time with no single default). Am told that if i repay the loan there will be foreclosure charge of 3.64% which is a whopping 40k number. I remember rbi has directed to banks to not charge such penalties/charges for loan repayment. Loan account number is 33515803 in the name of rohit agarwal
                                    Aug 19, 2017
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jul 12, 2017
                                    HDFC Bank Customer Care's response
                                    Dear Customer,
                                    We have taken up the matter with concerned team and will revert to you on your registered email id in 5 working days
                                    -Anay
                                    HDFC Bank Assistance
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                                      E
                                      EXLEducation Batala
                                      from Ludhiana, Punjab
                                      Jul 10, 2017
                                      Resolved
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                                      Resolved

                                      Address: Gurdaspur, Punjab, 143505
                                      Website: www.hdfcbank.com

                                      Dear sir

                                      I have taken two-wheeler loan in 2006 through centurion bank batala, dist gurdaspur, punjab branch. Completed the two-wheeler loan and paid all the emi, after completion of my loan i have received the original rc book from bankers. That time they have told me noc send through by courier but till now i have not received the noc.

                                      I went to the bank and even called to customer care, they are unable to find my loan account number.

                                      My vehicle number is pb18-l-2108. Loan taken in 2006 under the name of kuldeep singh, my bank account number is [protected]

                                      We need the noc how to proceed further

                                      With regards

                                      Kuldeep singh
                                      [protected]
                                      [protected]@yahoo.com
                                      Aug 11, 2017
                                      Complaint marked as Resolved 
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jul 11, 2017
                                      HDFC Bank Customer Care's response
                                      Dear Customer,
                                      We are working on your concerns vide ref no:[protected], and will get back to you in 4 working days.

                                      -Anay
                                      HDFC Bank Assistance
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