HDFC Bank Complaints & Reviews

My name is suresh kumar credit card number [protected]. Very very very disappointing services from hdfc bank. I having a salary account in hdfc bank as well credit card they are continuously deducting amount from my hdfc salary account, i have complained a lot, i have called to hdfc customer care too many times, but they could not help me out. Don't have manners to talk, how to talk to a customer. They said again and again this is...

Bank has charged thrice for 1 transaction, i have inquired from the merchant and he showed his settlement copy which has only 1 transaction which is valid and true.
Out of 3 transactions 2 should have been reversed, but i am being troubled from the bank just to receive my money, while it is bank's fault to reverse the amount and they are using vague reasons.

This is regarding recharging of tatasky account number [protected] through hdfc credit card
Which failed to be credited in my account twice and which is still pending to be refund by to my credit card account
Amounting rs 4000 for rach transaction total 8000 rs. Ref no [protected] and [protected] respectively

Card number [protected]
Name srichand khanchand

Dear hdfc bank team.
Kindly note my customer id 71340729
Credit card no 4893*9002
[protected]@gmail.com
[protected].
I continue my credit card and bank acount very much with good payment and good credit history without any late payment.
For last 7 months i am continuing.
But i still did not get any offer. I requested them a lot of times. But i got no reply. So very hopeless for me. I use my credit card so much. So still now didnt get any type offer.
When i opened salary acount for my company tcs. I thought that this bank is very good bank. And with all time custom help but where is the help...?
Today this i need financial support. If this time i didn'tget ant support then why i wil apply...? When i have no need...!
This is very bad experience.
Now i am thinking that if i opened citibank acount., it will better...!!! Very hopeless...!!

Hello sir,

I received call from 'hdfc life - policy termination department'. They told, that "i purchased a policy of yearly 50000/- in 2012 and since i haven't paid anything afterwards, it is going to terminate". Suddenly i got alerted its a fraud call because i never had any policy till date. Also i demanded more details but they could not give me, so that i should get confirm. The conversation continued to different 4-5 people and now they are sending a 'representative' to collect cheque and documents from me. I continued the conversation so that i could reach to the stage where i can get any account number if they tell me to transfer money, so that i could inform that account number to 'hdfc life' immediately and they could track these people. But instead of that, they told me that they are sending a 'representative' to my house to collect the cheque and documents. So here i am, waiting for that person to come at tomorrow. If you 'hdfc life' people are reading this message and interested in catching those fraudsters, get in touch with me. My mail id is [protected]@gmail.com. I can volunteer to help with that.

Disclaimer : last two calls was from mumbai and previous calls seem to be from delhi. These mumbai people might be any third party people who might not know about this fraud. Or they might be involved in this fraud, so i don't know. I have photo of prince kumar from truecaller, but since anyone is not sure if he is involved in this fraud directly or not, i won't upload his photo here so his identity won't be revealed if he is innocent and trapped with these people.

Call date : 10 july 2017
Person coming to collect the cheque : 11 july 2017 at 12:30pm
Location : akurdi station, pune - maharashtra. (Coming from mumbai)

These are the numbers from where i received calls.

Priya aggarwal : [protected] (First call - hindi)
Megha sharma : [protected] (Relationship manager - hindi)
Seema destimoney : [protected] (Their senior person - hindi)
Plvc destimoney :[protected]Local branch - as per they told me - marathi)
Prince kumar : 9*5 (Person coming to collect cheque - hindi)

Important : i do have all conversations recorded in my phone (Except one when i switched my sim because my phone battery was low). I have installed call recorder and truecaller, and there is photo of prince kumar on truecaller if that is helpful for you guys.

Hope gullible people will get alerted and won't trap in these fraudsters trap.

I'm nancy steffy i taken loan in hdfcbank saraswathipuram branch in mysore i cleared the amount in january still not closed my account because i want to take loan in sangha they sent mail also still not responding and past 6th months i'm visiting bank they not responding properly manager name manchegowda and rachhappa please solve dis i'm very upset thanking you

Hi,

My customer id is 70994422. On july 7 th at 4pm my account was credited with 950 which had been reversed by tnstc. But i could not get any records in account summary and my account balance is also low. Here i have attached the evidence of my message.

Ur transaction on hdfc bank debit/atm card ending 9941 for rs. 950.00 has been credited/reversed by tnstcltd on[protected]:16:10:48

Please check.

Dear hdfc bank

As i mentioned in above subject i. Want to close my sb account in infantry road bangalore branch for this i sent the request for close the account twice in the last 4 month but still that account is continuing on this bangalore branch no-one is there to speak with customers two times they told me that they close the account for thet they taken my signature on some form regarding on this today i try to talk your costumer care number but no one is there to talk to customers your costumer care services is worst i ever seen.
Now that account is holding negative balance. I need the
Clarification on this and want that account should be closed
Imideately.
And want to suggest something don't tell any hdfccustomer to speak to customer care why because. If you try to call and you hold for hours no response from other side just close that customer care window

Account details
A/c number: [protected]

Sachin kalal
[protected]

Customer id: 62838964
Name: lovish anand
Branch: south city 2, gurgaon (Haryana)
Account opened as a family (Priority) account with 0 balance facility in feb'16. Bank started deducting penalty for non maintenance of minimum balance of inr 25, 000 however we were informed that only 1 member has to maintain the amount on monthly basis. We maintained a minimum balance of inr 25, 000 through my tagged father's account in the same branch.
After numerous visits to the branch, we were informed that the amount was getting deducted because of the nature of account as a general account. We spoke to our relationship manager so many times and was assured that the case will be resolved by march'17.
It's july'17 and the case is still not resolved. The most important thing is that the person handling the case is not even forwarding the details of branch manager.
I have made up my mind to take legal action in this regard.
Kindly help in proceeding with the same.

Checked with bank for repaying my car loan for which appx 25 emi installments have been paid till date (On time with no single default). Am told that if i repay the loan there will be foreclosure charge of 3.64% which is a whopping 40k number. I remember rbi has directed to banks to not charge such penalties/charges for loan repayment. Loan account number is 33515803 in the name of rohit agarwal

Dear sir

I have taken two-wheeler loan in 2006 through centurion bank batala, dist gurdaspur, punjab branch. Completed the two-wheeler loan and paid all the emi, after completion of my loan i have received the original rc book from bankers. That time they have told me noc send through by courier but till now i have not received the noc.

I went to the bank and even called to customer care, they are unable to find my loan account number.

My vehicle number is pb18-l-2108. Loan taken in 2006 under the name of kuldeep singh, my bank account number is [protected]

We need the noc how to proceed further

With regards

Kuldeep singh
[protected]
[protected]@yahoo.com

As i am out of country.
I recently checked my account through netbanking.
Which says have negative balance (Rs. -21705.40).
I then deposited an amount (Rs.10000) which got deducted from the main balance.
Now it shows current balance as (Rs. -11705.40) and closing balance as rs.10310.52.
What should i understand by this.
Please help. As i am not able to call anyone for customer care being out of country.

Hdfc bank is the worst bank…. We were converting our daughters minor account to major in the 12th main indiranagar branch at bangalore…we were planning to get a new account opened but can you imagine 2 weeks plus but the account has not been opened yet.. Whereas the commitment given was it takes 3 days to open a savings account.. They took additional amount of 11, 000 stating we need 10, 000 minimum balance.. We kept on following up with...

Dear sir,

I have hdfc vehicle policy no.[protected] renewed on 21st feb`17. I have registered a claim on 7th july 17 since i have met with a small accident. My car have observed few damages into front and right sides as one of your observer mr. Kamal has done inspection and asked workshop to do semi work only since he is giving some lame excuses that i should nt have screwed my broken glass, but actual to reach to workshop with damaged glass it won`t be possible, so i asked one local person to tight a screw so that i can easily reach workshop as preventive.

Now you pls look into this matter, since its been 4-5 days i have left my car and it is simply not acceptable from a company like hdfc. If your people`s approach is going to be like this then no one going to continue your services.

Kindly look into this and close it asap.

Thanks & regards,
Arun kumar
[protected]

We had recd an export payment o[censored]sd 41, 495.30 wherein banks has given us rate of inr 63.43/usd which was never discussed with us and that is exceptionally low. Earlier in a meeting it has been decided that bank will take margin of +/-.05 paisa in conversion o[censored]sd.

At the same time we had also done an import advance o[censored]sd 3615.20 wherein bank has taken conversion rate o[censored]sd 64.40, even this was without confirmation but it is ok.

We made several complaints to hdfc kanpur branch and lucknow treasury but in vain.

Kindly look into the matter and resolve the issue.

I am varadarajan mani maintaining a bank account with hdfc, chitlapakkam branch. My account number is [protected]. Sterling holidays at kodaikkanal had debited my account for my stay in their resort. They had wrongly debited my account twice because of an issue with their debit card swiping machine but one entry was cancelled by them and they have confirmed over an email that they have received the credit only once. The amount is inr 15, 239. I have contacted hdfc with the sale reversal slip and requested them to re-credit the amount of 15, 239. Hdfc has not done it till today and they are remaining silent on this issue. It has been pending for 15 days. I am mentally harassed and i need your help to fix this issue. I want to be compensated for this harassment and want my money back. On contacting hdfc they are saying this is the standard procedure to resolve such complaints whereas generally reversals and re-credit do not take more than 3 days. They are not responding or calling me also.

Haryana vat was under consideration, and as a condition precedent to giving possession of the flat, mahindra lifespaces developers ltd (Mldl) asked us to obtain a fixed deposit of rs 4, 95, 100/-, specifically from hdfc bank limited bhikaji cama place new delhi creating lien in their favour to secure payment on the haryana vat issue. Mldl vide their email dated nov. 25, 2016 informed us that hvat liability as per the amnesty scheme is @1.05 % of the entire aggregate amount.
Mldl vide their email communication dated 03 may 2017 sought options from members on options up to 30 april 2017 for release of lien for us to draw excess amount in fixed deposit and unilaterally extended the date to 07 may 2017. Further email of mldl dated 18 may 2017; they advised members to deposit cheques in their accounts but mentioned nothing about release of lien on excess amount in fixed deposit.
Mldl vide their email dated 02 june 2017 informed that the process of removal of lien would be completed by 20 june 2017 and further they would inform us once confirmation is received from the bank.
Mldl sent email expressing delight in releasing lien and further a statement of funds which are reportedly paid as haryana vat and further lien towards future demand by govt. Of haryana, and balance to be released. On[protected], i visited the mldl j-702 in aura and met mr. Jitender who advised me to meet mr. Vikas singh br. Manager of hdfc bank b c place for removal of lien. I informed him that with effect from 1st july 2017 gst would apply and retaining further money is not correct. He was unable to answer satisfactorily.
On[protected], i sent an email giving details to vikas singh manager hdfc bank and met him on[protected] requesting for transfer of excess funds on removal of lien etc to my over draft account with hdfc bank. He informed that my name was not in the list sent to the bank by mldl. I was asked to come after 5th july 2017.
I had sent further email to mldl for removal of lien and on 6th july 2017 sent email to mr. Vikas singh negi hdfc bank bc place new delhi, requesting for transfer of excess money in my over draft account with hdfc bank global business park gurugram. Mr. Vikas singh hdfc bank manager curtly declined my request stating: “we have received the second list yesterday evening from mahindra. We will start the exercise in second list next week as we have still not through with the first list.”
Mldl should have asked buyers to give bank guarantee or create a lien on fixed deposit as per their format from any nationalised or scheduled bank in india. Instead, mldl insisted the flat buyers to take fixed deposit only in hdfc bank at bc place new delhi and lien on the fd, as a condition precedent to giving possession of the flat. This unlawful and unholy nexus between mldl & hdfc bank and deliberate delay in release of lien of f d which is stated to be up to rs 40 crore to their mutual advantages. This smacks of a scandal to deprive the helpless customers and needs to be investigated.
Kindly get the matter investigated.
Yours truly,
Dr. Mahinder singh

I have regularly paying personal loan no[protected] installment last 4 year and my last installment was due on 4 June 2017, but due to technical reason ECS was return by paying bank, as per telephonic instruction received from Kota collection branch, I have make NEFT of Rs. 8140 with all remaining charges on 16/06/2017. But till date I have received call from your representative for non receipt of payment. I am not happy with your poor service.

From Kalpana(hdfc employee) regarding credit card. when I applied; verification completed and waiting for the card. I got to see a DISAPPROVED STATUS from their site. From past 1 month I hve been following for it. Still I dint got a perfect response from Kalpana. Worst experience from your employee.

Things I am annoyed with...

1. I did not get any SMS / call / E-mail regarding the disapproval of credit card
2. The reason for disapproval is not at all given.. (Wondering why did they disapprove)
3. Time spent in this process is completely waste. (Stop giving repeated calls)

I need to know why application has been disapproved.

Can you help me with that?

APP NO : [protected]NF

I tried with drawing 10K from HDFC bank but i have been delivered with only 8K 4 *2000 notes however i recounted them again and again but i have got only 4 notes instead of 5 for 10 k withdraw . immediately called HDFC and informed.

This issue has been reported to their PNO, NODAL and all relavent team but no one gives the response even after more than 100 days.

HBL=[protected] is the complaint number given to be by HDFC bank.