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HDFC Bank Complaints & Reviews

2.9
Updated: Dec 16, 2025
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HDFC Bank reviews & complaints page 1196

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A
ajay5518
from Chennai, Tamil Nadu
Jul 3, 2017
Resolved
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Address: Bangalore, Karnataka, 560048

Hi,

25 days back I lost my credit card, I blocked it through net banking, now still didn't receive my new credit card. I tried with many time with phone net banking. they are asking my credit card number. how can I provide them this? when I don't know. my last payment due date was 30/06/2017.

please help me on this

Thanks,
Ajay
[protected]
Aug 4, 2017
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Jul 04, 2017
HDFC Bank Customer Care's response
Dear Customer,

I request you to share your complete issue, caller details, date and time of the call and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance
I want to delete my surname from my account because my all id proof are of only in my name as SATYAWAN
I hAVE RECEIVED MY DEBIT CARD.
I can able to do online payment and transation but i cant able to do ATM transation because ATM pin is not correct.
I Was informed hdfc but still not received pin
[protected]
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    R
    RNakai
    from Pathankot, Punjab
    Jul 3, 2017
    Resolved
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    Resolved

    Address: Panchkula, Haryana, 134112

    HDFC bank is deducting charges from my account without any information. They never informed before deducting charges from my account. I checked that on June 16th 2017 and found charges of Rs 1814, so I wine to bank Andy talked to Sheetal and she promised me refund for same but till today there was no refunds so I went to bank again to talk and he Manager Pawan over there talked so rudely to me..
    Bank is HDFC Bank, sector 11 branch, Panchkula.. Haryana
    Aug 5, 2017
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Jun 27, 2017
    MD.RAFIQ SHAMNABHAI's response
    Plz dispatched my courier
    Verified Support
    Jul 04, 2017
    HDFC Bank Customer Care's response
    Dear Customer,

    I request you to share your complete issue, charges details, account/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

    -Bejoy
    HDFC Bank Customer Assistance
    Ingalgondi plot kaginelle-581110 District. Haveri Taluk. Byadgi state.Karnataka

    For contact number. [protected]
    I got call from no.[protected], He want my ATM pin details, As i am refuse to give, He using abusive words.As i am warned him for FIR in police, He is not be sacred from this. Might be He is not scared from complain.

    Hope you taken action before some one badly effected from his fraud activity
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      S
      Srikanth040485
      from Coimbatore, Tamil Nadu
      Jul 3, 2017
      Resolved
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      Resolved

      Complaint against Vizza insurance services Pvt ltd

      Address: Tiruvallur, Tamil Nadu, 60121

      Here iam writing this complaint against my life insurance policy.

      From November 2016 onwards your colleagues(Mr. Subramanyam, Ms. Nisha and their team)([protected], [protected], [protected]) I received calls for life insurance and they promised me that amount will be credited from my credit card on monthly EMI basis, based on their confirmation, I submitted my documents on December’2016 and requested them to process and in...
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      vineet168
      from Kolkata, West Bengal
      Jul 3, 2017
      Resolved
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      Resolved

      Amount deducted but cash not received from the atm

      Address: 201301

      I used my pnb debit card in hdfc atm located in barola noida sec-49 on 13th may 2017 time 8.45am for rupee 10020/, the system shown message for transaction timeout, the amount was deducted but cash was not received,
      I raised may complaints but they are not replying.

      Please help

      Debit card no. [protected]
      Amount - 10020/
      Date & time - 13 may 2017 8:45am
      Atm - hdfc - barola...
      +2 photos
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      J
      jaath
      from Delhi, Delhi
      Jul 3, 2017
      Resolved
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      Resolved

      Address: New Delhi, Delhi, 110076
      Website: hdfcbank.com

      Dears,

      This is in reference to the transaction made in my account under the header of depository charges; without any intimidation by the hdfc bank.

      Kindly be informed that an amount of rs 862.50/- was deducted from my savings/salary account on 1st July 2017 under the name of depository charges.

      Request you to please refund the deducted amount to my savings account.Please help and give me an update on [protected]@gmail.com

      Waiting for your positive answer !

      Thanks
      Arun Yadav
      +[protected]
      Aug 5, 2017
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Jun 27, 2017
      mani gadi's response
      Please save me from HDFC ERGO
      Verified Support
      Jul 03, 2017
      HDFC Bank Customer Care's response
      Dear Customer,

      I request you to share your account details, charges details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

      -Bejoy
      HDFC Bank Customer Assistance
      ADHOC STMT CHGS INCL ST & CESS 270617
      Rs. 375 got deducted from my account and don't know the reason for that also and bank is also not providing any clarification regarding the same

      Unexpected deduction ! - Comment #2775197 - Image #0
      FRAUD FRAUD FRAUD just posted one complaint regarding credit card and got so many BIHAAARIES call and they were saying they called from hdfc bank and plz share your credit card number i[censored] dont have then share your debit card number... really.. oh my god... its totally wastage of time... please be aware from this fraud website...
      Complaint for GAJULA RAMBABU ELURU BRANCH
      He is suggesting HDFC ERGO insurance company for me but he typed wrong names HDFC ERGO stopped my claim
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        N
        Nitebhar
        from Gurgaon, Haryana
        Jul 2, 2017
        Resolved
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        Resolved

        Address: 122101

        Amount 28.75 is getting deducted on two times with the description NWD DEC CHG (ATM Withdrawal charges) even though my account was opened as salary account and was said there will be no sur charges for any no of withdrawals from ATM other than HDFC. There were no intimation regarding the policy change if any also. This is very bad and unprofessionalism as a reputed worldwide bank shouldn't be doing this.
        +1 photos
        Aug 6, 2017
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Jul 04, 2017
        HDFC Bank Customer Care's response
        Dear Customer,

        I request you to share your complete issue, along with charges details, account/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

        -Bejoy
        HDFC Bank Customer Assistance
        Personal Loan no[protected]
        I need noc certificate my credit card no [protected]
        Santhosh
        [protected]
        [protected]@gmail.com
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          D
          dsdevsingh09
          from Jaipur, Rajasthan
          Jul 2, 2017
          Resolved
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          Resolved

          Address: New Delhi, Delhi, 110037

          I have my salary account in hdfc bank kailash colony then my company got blacklisted and i didn't get my salary continuation after jan 2016 then i have joined in punjab. i have shifted my company then i don't use hdfc account when i use it in october 2016 then i saw that it is getting in minus -690 every month and continously getting it in negative till the time. I want to activate my account again if this negtive baance can be rectified...kindly look after it in this matter..

          Dev singh
          [protected]
          Aug 5, 2017
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Jun 27, 2017
          Bakulesh Mehta's response
          B J MEHTA

          credit card no [protected]
          Jun 27, 2017
          Birendra Prafulla Kumar Minz's response
          From last six months i am not getting the crdit card statements.So it is very difficult to access the actual amount reflected in message.
          It is requested to send the last six months credit statement.
          Thanking you.
          Verified Support
          Jul 03, 2017
          HDFC Bank Customer Care's response
          Dear Customer,

          I request you to share your account details, charges details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

          -Bejoy
          HDFC Bank Customer Assistance
          Hi
          I tried to mark ASBA for AU Finance but unable to do so as there is no error still i'm unable to get Application number after confirmation.

          Negative balance account - Comment #2775201 - Image #0
          Please send me the hdfc credit card statement of last five months
          Mail me my outstanding credit card statement
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            S
            swarupad
            from Chennai, Tamil Nadu
            Jul 2, 2017
            Resolved
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            Resolved

            Address: Aurangabad, Maharashtra, 434003
            Website: www.consumercomplaints.in/new_complaint

            Dear sir,
            Yesterday i got one in relevant sms on my reg mobile as shown below.in msg i am not dealing with any transaction with bse with r's 2500000.

            Dear customer mandate reference no: hdfc[protected] issued to bse limited with value rs. 2500000.00 and frequency adho is received today for processing.in case of any issue please get in touch with your branch.

            Please look into matter and check if any frauds happen and stop transaction

            Thanks
            Amol deshpande
            [protected]
            Aug 3, 2017
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Jul 03, 2017
            HDFC Bank Customer Care's response
            Dear Customer,

            I request you to share your account details, screenshot of the message and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

            -Bejoy
            HDFC Bank Customer Assistance
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              S
              shaan97
              from Hyderabad, Telangana
              Jul 2, 2017
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              Address: Hyderabad, Andhra Pradesh, 500085

              I have been HDFC credit card customer for more than 6 years plus. recently in May I purchased online tickets for 560/-. Unfortunately I forgot to pay the payment and My card was blocked for mere 560/- where as my credit card limit is 3 lakhs.

              When am given a 3 lakhs of credit limit how can they block my card for simple 560/- rupees it is so weird. It as good as credit card in the dustbin when they are blocking for simple Rs.1/- to 560/-. I don't understand the logic in giving 3 lakhs credit limit.

              Second thing Am unsatisfied with the executives Ms. Padmavathi and Rhohini who handled the calls and also my querry went unanswered. When i said i want to speak the floor manager they did not allowed me to speak and they are adamant on their stand to pay or stay blocked.

              Previously when I had Rs. 60000 due i used to pay in regular intervals every month that time it was not block ed, now they say as i have not paid they blocked my card. new rules every day. this is clear "Breach of trust" between the bank and customers.

              Or make it a point in your so called website that after purchasing any thing our card will be blocked until our payment is done. such a worst rules i never head.

              Balaji Shankar
              [protected]
              HDFC Bank customer support has been notified about the posted complaint.
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                K
                Keshariram
                from Mumbai, Maharashtra
                Jul 4, 2017
                Resolved
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                Resolved

                Address: Thane, Maharashtra, 400604
                Website: www.hdfcbank.com

                I have apply one hdfc credit card since 20 days before but still not receive yet...
                I had applied hdfc bank credit card on subbimition of application form on date 10th june and prson (Hdfc bank) told me your apllication form is under process & also we receive confertaion message from bank side that your hdfc credit card application is complete and post but still i have not receive any credit card..
                Please help us to receive my credit card..
                We are unable to contact customer care for this..
                Please help us.
                Aug 12, 2017
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Jul 04, 2017
                HDFC Bank Customer Care's response
                Dear Customer,

                I request you to share your complete issue, credit card application details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                -Bejoy
                HDFC Bank Customer Assistance
                Respected Sir/Madam,

                I am unhappy to your employee service. So I decied, my all hdfc bank account are disconnect from your HDFC Bank.
                Bank Employee- Tej partap
                Employee Code - T2478

                Thankyou
                Mohit Gupta
                [protected]
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                  M
                  Mahender Mehta
                  from Delhi, Delhi
                  Jul 1, 2017
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                  Address: Gurgaon, Haryana, 122018

                  Dear Sir,

                  We want to lodge strong complaint against Ms. Awanita - her mobile number [protected], who did not credit the foreign remittance which came to our accounts on Thursday morning - 28th June, 2017

                  With lots of follow up with Scotia Bank Canada, my both sons Kushall K Mehta and Harshall M Mehta, managed to have wire transfer of funds to their respective account in HDFC.

                  Infact the money was sent to Canada through HDC bank under Student GIC account in Scotia Bank Canada.

                  The wire transfer of funds arrived in HDFC bank account on Thursday morning i.e. June 29, 2017. The respective amount was 4000 CAD in Kushall's account and 7000 CAD in Harshall's account.

                  Initially she did not transfer on 29th June and then she called up on 30th June to assure that funds will be credited on 30th. Again she did not credit on 30th as well.

                  On Saturday - 1st July, when we enquired, she mentioned that it will be credited on Monday - 3rd July, 2017. We complaint the matter to branch manager Mr. Aakash Chawla, who explained that Saturday first July Forex is closed. We respected his inputs but questioned him also thatwhy she did not do on Thursady morning.

                  In our opinion, she did not do it deliberately, if she would have done it on 28th June - Thursday, it would have improved the average monthly balance. As the bank gives quartely interest on 30th June, she evaded the transfer for gaining interest cahrges. She looked after the interest of bank and did not look after the interest of customer.

                  We felt very bad her selfish motive and we also put to heavy losses as we could not meet other obligations of financial committments for which this wire transfer was initiated on urgent basis. The Scotia Bank Canada was very supported and accepted our request as assured that funds will be in our account on Thursday morning (we have written confirmation from them) but we did not know that HDFC Bank employee will do these dirty tricks and made the customer to suffer.

                  We recommend a very strong action against her so that other customers should not suffer and we also seek damages for delay on crediting the funds to our respective HDFC account.

                  Thanking you,

                  Mahender Mehta
                  [protected]
                  Father of Kushall K Mehta and Harshall M Mehta

                  We three along with my wife are customer of HDFC account holder but did not expect this cheating from HDFC Bank
                  HDFC Bank customer support has been notified about the posted complaint.
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                    A
                    Anilsavina
                    from Murwara, Madhya Pradesh
                    Jul 1, 2017
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                    Address: Rewa, Madhya Pradesh, 486001

                    I have received a offer letter on dated 24-Apr-17 through mail I'd [protected]@outlook.com but the joining letter is not received in present date Offer letter is provided for designation cashier reference id: CT25019855 Mr.Akash Singh, I have talking to Mr.Akash our joining letter is received till 30-june-17& 1-july-17 joining & then all mobile number will be switch off.
                    HDFC Bank customer support has been notified about the posted complaint.
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                      K
                      karanseth5093
                      from Delhi, Delhi
                      Jul 1, 2017
                      Resolved
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                      Resolved

                      Address: New Delhi, Delhi, 110088
                      Website: www.hdfcbank.com

                      HDFC bank is the worst and useless bank I have ever bank with
                      Yes Bank is far better
                      You guys are good for nothing I will go to consumer court
                      You have worst IVR I can't get connected to phone banker IVR is so irritating
                      Why the hell you people deducted my 2000 rupees
                      My Dad told me I had 20, 000 in my bank account
                      He withdrew 17000 I should
                      Have left with 3000
                      Your IVR doesn't state any transaction
                      Where the hell is that amount gone
                      Dammit I want my money back
                      You hire for bloons
                      I need my 2000 rupees
                      I just never wanted to bank with HDFC bank
                      I just have to bank with you because my company has a tie up with HDFC
                      Don't have any other option
                      But I never use debit card I transfer all
                      The funds to my yes bank and bank with it
                      Make purchases with it
                      You are hell
                      HDFC bank should close down their operations and sell the business to someone who can handle it well
                      Banks o[censored]S and Australia are far better
                      My name is Karan Seth
                      Number [protected]
                      Account number ends 6006 savings
                      Aug 5, 2017
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Jul 01, 2017
                      Updated by karanseth5093
                      HDFC ban called me back regarding complaint they disconnected the call see how useless this bank is
                      Verified Support
                      Jul 04, 2017
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      Please visit the URL below to know the option available to obtain mini statement through a missed call or sms banking:
                      https://www.hdfcbank.com/sme/ways-to-bank/bank-with-your-phone/smsbanking

                      Call[protected] to get your Mini statement
                      OR
                      Type "txn" and send it to to 5676712 for Mini statement.

                      -Anay
                      HDFC Bank Customer Assistance
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                        K
                        Krishna Budhelu
                        from Mumbai, Maharashtra
                        Jul 1, 2017
                        Resolved
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                        Resolved

                        Address: Mumbai City, Maharashtra, 400025
                        Website: www.consumercomplaints.in

                        Hold funds of about 32680rs have been added to my account and an amount of 17775 have been debited directly from my account and on top of that an extra negative balance of -14617rs has been charged on my HDFC account no and i am terribly upset about the HDFC services of my account# [protected] and please revert to me as soon as possible or call on my phone no. and i want my money back as soon as possible.
                        Aug 5, 2017
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Jul 04, 2017
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        This is with reference to your queries raised regarding your credit card account. In this regard, you may look forward to receiving a response on your recorded email ID in 3 working days and request you to bear with us in the interim. In the event you seek any further clarification regarding your card account, please feel free to write to us at: [protected]@hdfcbank.com. Kindly note the query reference number for this correspondence is [protected].

                        -Anay
                        HDFC Bank Customer Assistance
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                          ravinderpalsingh27
                          from Chandigarh, Chandigarh
                          Jul 1, 2017
                          Resolved
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                          Resolved

                          Address: New Delhi, Delhi, 110002
                          Website: ug.du.ac.in/app/Account/Login

                          Got message that transaction was successful but doesn't show so on the site we paid to. We are depositing my daughters college fee and it is time sensitive. I thought HDFC being a private bank would be more reliable. Right now all I want is to solve this issue.

                          Date:1 July 2017
                          Reference no:978897
                          Amount: 17646.55Rs
                          Narration: EAZYPAY ICICI BA POS DEBIT
                          Aug 6, 2017
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Jul 02, 2017
                          HDFC Bank Customer Care's response
                          "Dear Customer,

                          I request you to share your account/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                          -Bejoy
                          HDFC Bank Customer Assistance"
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                            S
                            SHEIKH AZHARUDDIN
                            from Kolkata, West Bengal
                            Jul 1, 2017
                            Resolved
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                            Resolved

                            Address: Mayurbhanj, Odisha, 757037
                            Website: www.hdfcbank.com/corporate/tcs

                            I checked my transactions and found Rs. 5.75 was deducted for IMPS transfer although I have a salary account and I am working in TCS. As per the site http://www.hdfcbank.com/corporate/TCS and it is clearly mentioned there is no fee for any kind of transfer for TCS employee. I called your CC executive and they clearly denied about the site. While opening the account branch manager also assured me there won't be any charges... If you are still going to deduct money I am going to transfer all my money to my old salary account(ICICI) and not use Hdfc account or simply close it. Please assist on priority.
                            Aug 19, 2017
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Jul 01, 2017
                            Updated by SHEIKH AZHARUDDIN
                            Customer ID: 73829839
                            Verified Support
                            Jul 11, 2017
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            Request you to write to [protected]@hdfcbank.com along with your complete issue, transaction / charges details, account/customer Id and registered contact details. Please mention Ref ID-TTU[protected] in the subject line for me to track your mail and assist you better.

                            -Anay
                            HDFC Bank Customer Assistance
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                              Monika Naman Bhadouia
                              from Pune, Maharashtra
                              Jul 1, 2017
                              Resolved
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                              Resolved

                              Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

                              Left my job from artech info system noida in 2016 Jan my hdfc account was a salary account of artech, but after some month I lost my Sim card and I have no update regarding my account and also I had a word with customer care regarding closure of account but they didn't gave any response when in 2017 may somehow I found my Sim. Then I got many pended msg that hdfc is charging 7627 something for non maintenance of my account. Just tell me one thing when It was a salary account no company member told us about this and because of no response from ur side I thought my account has been closed but wen I got my Sim then I am all these messages.
                              Please provide assistance because iam not gonna pay that amount bcz I did nt get any msg regarding that I really want to close this account but because of negative balance iam not able to do it also I have lost my account details, atm card nothing I have regarding this account.
                              Please help I'll be very grateful to you.
                              Thanka
                              Monika bhadouria
                              Aug 5, 2017
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Jul 02, 2017
                              HDFC Bank Customer Care's response
                              "Dear Customer,

                              I request you to share your account/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

                              -Bejoy
                              HDFC Bank Customer Assistance"
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                                S
                                suhanya@24
                                from Chennai, Tamil Nadu
                                Jul 1, 2017
                                Resolved
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                                Resolved

                                Address: New Delhi, Delhi, 110045

                                Dear Sir

                                I am having a plan of HDFC SL Crest having policy No 14567903 client id 58013891, against which i have submitted an application for partial withdrawl of Rs. 1, 50, 000 on 17.06.2017. It was informed to me that the claim shall be settled within 07 days. On 19.06.2017 Rs.1, 50, 000/- was deducted from my fund. On 24.06.2017 I received a call regarding submission of current address proof which i submitted on 24.06.2017. It was informed to me that my funds will be transferred to my bank within 2-3 days but till today i have not received any money.
                                I had prematurely withdrawn my money due to urgency but i have not received any money & my fund has been debited on 19.06.2017 due to which i have suffered double loss firstly i have not received the money & secondly my fund value was deducted.
                                It is requested to kindly pay me interest for the period till i receive my money & also inform by when i will get my money.

                                An early action is anticipated.

                                Regards

                                Nitin Verma
                                [protected]
                                Aug 8, 2017
                                Complaint marked as Resolved 
                                HDFC Life customer support has been notified about the posted complaint.
                                Verified Support
                                Jul 03, 2017
                                HDFC Life Customer Care's response
                                Hi Nitin, I will have a check on your concern and would respond to you shortly. -- Manish.
                                Verified Support
                                Jul 08, 2017
                                HDFC Life Customer Care's response
                                Hi Nitin, please note that as our systems were undergoing the transformational work in accordance to the new tax rule, the payout was not processed. Now, post systems go settled, the partial withdrawal amount has been processed by us and the same would be received by you shortly. Apologies for the delay caused in this regard. Also, no interest would be paid out to you.
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                                  ppooja10
                                  from Mohali, Punjab
                                  Jun 29, 2017
                                  Resolved
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                                  Resolved

                                  Address: Pune, Maharashtra
                                  Website: www.hdfcbank.com/personal/products/cards/credit_cards

                                  I bought a credit card from HDFC bank around 4 years ago. I never used it and never even gave any request to generate a PIN. i got a message 2 years back that due to non usage my credit card account will be closed. So 6-7 months befor, i tore the card into multiple pieces and threw it and all of the sudden i got a statement in June from HDFC bank that payment is due with late payment charges.

                                  I replied on that email 4-5 times but did not get any call back or any email acknowledging my grievience. I also called on the number provided in their email but they said that they are collection department and gave some vague information.

                                  I also send an email to their customer care and also escalated the matter using their online services. i got a reply after 1 week that filled my LIC autolink while submitting application for credit card. My question is that why the payment is made after 3 years when the LIC payment is every year. They are now lying and making excuses

                                  I am receiving reminder emails from them repeatedly. I tried so hard to contact them but they are not helping me and just harassing me for the payment. I do not have any card details. Please help me.
                                  +2 photos
                                  Aug 5, 2017
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jul 03, 2017
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  We have taken note of your comments expressed with regard to your credit card and the same is being reviewed as appropriate. You may look forward to receive a response to your e-mail id in 3 working days. We request you to bear with us in the interim. For any further clarifications, You may write to us at: [protected]@hdfcbank.com and we shall assist you. The reference number for this interaction is [protected].

                                  -Anay
                                  HDFC Bank Customer Assistance
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                                    Gowtham VG
                                    from Coimbatore, Tamil Nadu
                                    Jun 29, 2017
                                    Resolved
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                                    Address: 641006

                                    Hi

                                    My Credit Card doesn't enable the EMI option. that time i called to customer care they redirect to corresponding bank. Once i reach the bank about this issue they gave me the credit card executor name and number. I contact the person he told to call the customer care.

                                    I am highly disappointed with the kind of response your customer care executive give to customers even Instead of giving me a solution he is arguing with me and telling me that i am misleading him when i am giving the correct piece of communication this is the kind of service HDFC give to customers.

                                    Now i want EMI facility on my credit card so that i can pay and maintain my CIBIL

                                    I want a senior person to intervene and speak to me in this regard

                                    Regards
                                    Gowtham V
                                    [protected]
                                    Aug 1, 2017
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jul 01, 2017
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    I request you to share your complete issue, city and number you called, card and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                                    -Bejoy
                                    HDFC Bank Customer Assistance
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