HDFC Bank Complaints & Reviews

Hi,

I have hdfc platinum debit card which i am using for last 1 years and i found from january-2017 hdfc bank is charging surcharge on petrol which was not reverted back to my account. When i checked with hdfc bank person (Hdfc old madras road branch, bangalore) he mentioned for hdfc platinum card below 400 inr transaction on petrol pump they dont revert back the fuel surcharge.

Thanking you,

Nayan...

An employee of the agency that collects credit card bills does not have the etiquette to speak with a client. Today he called me for bill payment of 9100/- with an abusive manner. He calls my alternate mobile number which is with my wife many times and is harresing her and when i asked about it he started using abusive language. Kindly take note of this complaint and do take necessary action against the employee and agency. Thank you.

Dear sir/madam,

I think it's time for hdfc to change it's abbreviation to - harassing deceiving fooling customers (Hdfc). I do not know what hdfc people are up to? I have been chasing you guys for my money which you guys have robbed in the name of amb+mutual fund service. I have never been informed from when and why you people have started charging my account for the said terms. I have been informed from one of your official mr. Arun that i have been charged for an amount of rs.1400 for mutual fund service. Now, can somebody explain to me when and with whose permission this forced service has been activated on my account. Why you people activate such services on you wish & charge customers whenever you want to. For your kind information, i have never requested for such stupid service even i had logged a complain a way back in august, 2013 regarding "demat and hdfc securities account" these services were too activated on hdfc's wish and after much of harassment i was assured from the hdfc end that these services were closed and in that confirmation email your bank officials had also confirmed that "there is no mutual fund account link to my account" then now how come this account has got activated & got charged for rs.1400. Complete correspondence of the mentioned complained has been attached below.

If you guys really believe in a fair business then please stop this embezzlement and reverse the amount you have charged from my account amounting to a total of rs.4, 172 (Amb - rs.2, 772 + mutual fund - rs.1400).

Hi i have issued a credit card on jan 2016 with the limit of 60, 000 and my card was suspended/ blocked on sep 2016 completely due to unavoidable payments and i mailed twice or thrice to the bank regarding my transactions but customer service team was not able to get any transaction until now as my card was suspended/ closed completely, i did not pay the amount regularly and the interest they charged me is 34, 600/- i don't know how much interest was and how it was calculated, as my company was closed and i am jobless, i am unable to pay at a time even i told to the customer care team and even i mailed to bank also i need some time to repay the money but they did not responded properly and the hdfc bank collection people calling me and my wife (I don't know how they got her number) harassing me like any thing even i payed 20, 000/- in feb 2017 & 40, 000 in may 2017, they are torturing me more by sending the collection executive to my house even i am not there in my home and one of the customer care girl called to my wife and harassing her also to pay the remaining money, i asked them time but they are not responding and until now they did not send any statements to my email.

Thanks could you please help me in this regard.

I got my salary account opened by my first company in hdfc bank, but after switching to a new company they had opened another account for me. However my salary account in hdfc bank is been converted into saving account initially they deducted few bucks from my account as a penalty and now it's in negative. According to new rbi guidelines banks are not supposed to penalise where as hdfc bank is saying that it does not allow the balance in a savings account to go negative due to imposition of charges for non-maintenance of minimum balance (http://timesofindia.indiatimes.com/business/india-business/No-negative-balances...⇄ but still i am amazed how they are charging me as if i am not at all using there services. Can you please suggest me what should i do. Can it be waived or i will have to pay all these amount..

I am from jamnagar city gujarat. I want to complain for not cooperating with me for loan procedure verification. The serviour rejected the loan. Providing the true information and the serviour rejected the loan. The nonsense behaviors and illiterate sense hdfc employees are present in your branch. Give the good training. I want cooperating reply from the head. I hope so it may be noticed

All money we are earning is through hard work, hdfc bank has unnessarily deducted rs925 from my account and they are unable to answer reason for deduction.

For every payment they are sending confirmation SMS, but for unnrccsary deduction they have deducted without information.

This bank is doing cheating with people, request government to take strict action

Sir my name is munish gagneja am your very old customer my saving account number is [protected].
Sir i have a made a online transaction on 22nd of may through pay zapp an amount of rupees 14020/- in the favour of tata sky account.
But that amount was not credited in the tata sky account & debited from my saving account & the refrence number of that transaction is[protected] through debit card number
[protected]
22nd of may 2017 at 4:27 pm monday
Transaction i'd is
[protected]pw37uc8
Sir i have written so many times & spoken to mrs poonam goyal who's is my personal banker [protected] but nothing comes out.
I am requesting please help me out from this problem if a amount was debit from my account & not credited the same then should be reverted.
Attached my statement with this
Really appreciate it sir if you can do me this favour

This is with reference to our current bank account under name of smartway energy networking pvt. Ltd. With hdfc's andheri west branch. Over months; the bank does not respond to customer requests leading to business losses.in this case; despite repeated reminders and follow up calls; the bank simply refuses to acknowledge client needs and despite written commitments; continually harrases the client. We requested activation of netbanking weeks ago and for some reason or the other; bank refuses to comply and respond to our requests.

Please note that i applied hdfc credit card and got reference no [protected]tc i got all verification done at my office and residence too. I got multiple calls at office too for verification.
Today got checked in hdfc link showing track your application found the reson as follows
Application reference number
[protected]tc
Status : dissapproved
Remarks : not display (No entry)

Due to my unavoidable personal medical situation (Unable to find the exact nervs issue of my son - even by applo hospital spl doctors), iam unable to pay the amount to my card for the past two months. I request the bank to convert my outsatanding amount in to 36emi, so that i will pay the amount to bank without affecting my cibil score.
My card no. Hfdc [protected]
My total card limit is 150000.00

Thanks,
A zakir hussain
[protected]

On dated 08/06/2017 i crate a transaction of rs. 700 through rupey debit card payment id [protected] amount deducted from my account but not reflected on merchant account even after 8 days then i submit my fee again rs. 700 which success full but the previous deducted amount not refunded yet this fraud plz refund my amount

Account no [protected]

Hi hdfc team,

I am unable to connect to your customer care number 61606161.
I have been trying fr 48 hrs now.
I have blocked my hdfc food plus card and want to order a new one.

Please look into this urgently as i have already wasted my 48 hrs behind this and treat this mail as an escalation mail escalation mail.

Regards,
Foram
[protected]...

I as a customer of hdfc bank have never applied for a credit card. An hdfc staff at vishrantwadi branch (Pune) has taken my details inspite of my refusal. I informed the staff that i had no interest in any credit card offers and i had some personal obligations for which i was getting late. Inspite of all this your staff has forwarded an application on my behalf and also wasted my time because of which i couldnt reach for my business on time. I strongly consider this sort of forceful imposing of services to a customer who does not require it as unprofessional and annoying. I did not react to this unprofessional behaviour right then because the staff who did all this was a lady and i did not want to embarass her in front of other customers. I understand how important target achievements are in a service providing industry as i also belong to the civil aviation industry but your target achievements should not be at the cost of inconveniences to your customers.
I request you to kindly look into this matter, carry forward the procedures required for the cancellation of my credit card on your own as i was nowhere involved in the application for the service also. I personally suggest you as a customer to kindly forward a circular to your staff to avoid compelling customers and forcefully taking their informations and applying for services which they not desire to be served with. If one customer did not react to such a behaviour respecting the gender of your staff, it may not be considered by other customers also. So to maintain the existing reputation of your bank in market and also for customers to feel comfortable approaching your branches, kindly improve the professional behaviour of your staff.

Thank you

Ligin k g

Sir, i purchased term insurance online through proposal no[protected] on dated on dated 05/03/2017, all required document and medical test completed on 25/03/2017 but my policy not issued on till date. And no any update regarding my proposal by hdfc life. I many times calling hdfc life customer care but no any satisfactory answer given by care employee

Hi team,

I have hdfc credit card limit is 60000. Some personal medical emergency i used the card but unable to make the payment as my bad situations. I plan to make the payment as partial. My salary account is in hdfc at jun 1st without informing credit card team hold my salary but they aren't debet the payment.

I called customer service representative i requested many times they added 10000 interest to card...

R/sir
With due respect. I am edwin joseph. I was working as sales executive in nagpur, ramdaspeth branch, maharashtra. I was working in 2008-09 in car refinance section, first i was in pankaj dhage team in hdfc direct then transfer in gauri shanker team in hbl globalb my last working day was 30-07-09. My employee code was ec no e00377
I am in need of money so i am requesting you please send me epf money on my given account no.[protected]. Canada bank, plot no. 79, naka no. 2, kamptee road, nagpur.

Withregards
Edwin joseph
Ec no e00377
Contact :[protected]/ [protected]

Hi,

This is hanumantha rao. K, i have existing customer of hdfc bank past 7 years. I got a credit card and unfortunately it was missused and settled the card payment in april 2004, for the amount of 40k it was settled by 20k. Now i want to pay the remaining amount also. Why because i forgot my customer id and password and lost my debit card and check book and also my registered phone no is changed. Please send me the total outstanding due for my credit card. Then only i will pay the total amount.

Credit card no: [protected]

Hdfc ac no: [protected]

Pan card no: avupk6397f

Date of birth: 31/08/1984

Phone no: [protected]

Thanks.

I am arup nandi. I have transfered rs.5000.00- from my hdfc a/c *165 to my friend on 14.06.17 through bhim app. Money was debited from my a/c but not credited to my friends a/c. Where as i have transfered him money on 13.06.17 which is a succsesful transaction. Also i have report an issue in respect to that transaction. My transaction id is[protected].

I have just opted for a hdfc credit card and without any activation or opting for the one assist services, a fee of 1299 was deducted from my credit card ending 6455 on 30/5/2017 and 2/6/17 received a message saying the amount will be deducted in 3 emi with 1.5% roi.. So i would like to deactivate the services as i am in no need of it.. Membership id 2158207.