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HDFC Bank Complaints & Reviews

2.9
Updated: Mar 24, 2026
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HDFC Bank reviews & complaints page 1204

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D
devsingh90
from Bangalore, Karnataka
Jun 17, 2017
Resolved
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Address: 560063

I got my salary account opened by my first company in hdfc bank, but after switching to a new company they had opened another account for me. However my salary account in hdfc bank is been converted into saving account initially they deducted few bucks from my account as a penalty and now it's in negative. According to new rbi guidelines banks are not supposed to penalise where as hdfc bank is saying that it does not allow the balance in a savings account to go negative due to imposition of charges for non-maintenance of minimum balance (http://timesofindia.indiatimes.com/business/india-business/No-negative-balances... but still i am amazed how they are charging me as if i am not at all using there services. Can you please suggest me what should i do. Can it be waived or i will have to pay all these amount..
Jul 24, 2017
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Jun 18, 2017
HDFC Bank Customer Care's response
Dear Customer,

Request you to write to [protected]@hdfcbank.com along with your account details, complete issue and registered contact details with ref ID-TTU[protected] in the subject line. Will get back to you.

-Bejoy
HDFC Bank Customer Assistance
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    લાખણભાઈ ભાટીયા
    from Mumbai, Maharashtra
    Jun 17, 2017
    Resolved
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    Address: Jamnagar, Gujarat, 361008

    I am from jamnagar city gujarat. I want to complain for not cooperating with me for loan procedure verification. The serviour rejected the loan. Providing the true information and the serviour rejected the loan. The nonsense behaviors and illiterate sense hdfc employees are present in your branch. Give the good training. I want cooperating reply from the head. I hope so it may be noticed
    Jul 19, 2017
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Jun 18, 2017
    HDFC Bank Customer Care's response
    Dear Customer,

    Request you to write at [protected]@hdfcbank.com along with your loan application details and registered contact dtls. Please mention Ref ID- TTU[protected] in the subject line for me to track ur mail & assist you better.

    -Bejoy
    HDFC Bank Customer Assistance
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      P
      Pankaj@03
      from Mundi, Madhya Pradesh
      Jun 17, 2017
      Resolved
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      Address: Hyderabad, Andhra Pradesh, 500028

      All money we are earning is through hard work, hdfc bank has unnessarily deducted rs925 from my account and they are unable to answer reason for deduction.

      For every payment they are sending confirmation SMS, but for unnrccsary deduction they have deducted without information.

      This bank is doing cheating with people, request government to take strict action
      Jul 19, 2017
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Jun 18, 2017
      HDFC Bank Customer Care's response
      Dear Customer,

      I request you to share your account, amount deducted and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

      -Bejoy
      HDFC Bank Customer Assistance
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        M
        munish gagneja
        from Noida, Uttar Pradesh
        Jun 17, 2017
        Resolved
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        Resolved

        Address: Panipat, Haryana, 132103

        Sir my name is munish gagneja am your very old customer my saving account number is [protected].
        Sir i have a made a online transaction on 22nd of may through pay zapp an amount of rupees 14020/- in the favour of tata sky account.
        But that amount was not credited in the tata sky account & debited from my saving account & the refrence number of that transaction is[protected] through debit card number
        [protected]
        22nd of may 2017 at 4:27 pm monday
        Transaction i'd is
        [protected]pw37uc8
        Sir i have written so many times & spoken to mrs poonam goyal who's is my personal banker [protected] but nothing comes out.
        I am requesting please help me out from this problem if a amount was debit from my account & not credited the same then should be reverted.
        Attached my statement with this
        Really appreciate it sir if you can do me this favour
        Jul 29, 2017
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Jun 28, 2017
        HDFC Bank Customer Care's response
        Dear Customer,

        We note that you have loaded Rs. 14020/- on 22-May-2017 16:27:14 to your PayZapp registered mobile number 8*****8333 and the amount is reflecting in the wallet which can be used for further transactions.

        -Bejoy
        HDFC Bank Customer Assistance
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          V
          vishalbhargava73
          from Mumbai, Maharashtra
          Jun 17, 2017
          Resolved
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          Resolved

          Address: Mumbai City, Maharashtra, 400059
          Website: netbanking.hdfcbank.com

          This is with reference to our current bank account under name of smartway energy networking pvt. Ltd. With hdfc's andheri west branch. Over months; the bank does not respond to customer requests leading to business losses.in this case; despite repeated reminders and follow up calls; the bank simply refuses to acknowledge client needs and despite written commitments; continually harrases the client. We requested activation of netbanking weeks ago and for some reason or the other; bank refuses to comply and respond to our requests.
          Jul 29, 2017
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Jun 18, 2017
          HDFC Bank Customer Care's response
          Dear Customer,

          I request you to share your complete issue, branch details and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

          -Bejoy
          HDFC Bank Customer Assistance
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            B
            bongoni srikanth
            from Hyderabad, Telangana
            Jun 17, 2017
            Resolved
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            Resolved

            Address: Karimnagar, Andhra Pradesh
            Website: [email protected]

            Please note that i applied hdfc credit card and got reference no [protected]tc i got all verification done at my office and residence too. I got multiple calls at office too for verification.
            Today got checked in hdfc link showing track your application found the reson as follows
            Application reference number
            [protected]tc
            Status : dissapproved
            Remarks : not display (No entry)
            Jul 22, 2017
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Jun 19, 2017
            HDFC Bank Customer Care's response
            Dear Customer,

            We have taken note of your comments expressed with regard to your credit card application and the same is being reviewed as appropriate. You may look forward to receive a response to your e-mail id in 3 working days. We request you to bear with us in the interim. For any further clarifications, You may write to us at: [protected]@hdfcbank.com and we shall assist you. The reference number for this interaction is [protected].

            -Bejoy
            HDFC Bank Customer Assistance
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              A
              A Zakir Hussain
              from Coimbatore, Tamil Nadu
              Jun 17, 2017
              Resolved
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              Resolved

              Address: 600070
              Website: HDFC CREDIT CARDS

              Due to my unavoidable personal medical situation (Unable to find the exact nervs issue of my son - even by applo hospital spl doctors), iam unable to pay the amount to my card for the past two months. I request the bank to convert my outsatanding amount in to 36emi, so that i will pay the amount to bank without affecting my cibil score.
              My card no. Hfdc [protected]
              My total card limit is 150000.00

              Thanks,
              A zakir hussain
              [protected]
              Jul 20, 2017
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Jun 19, 2017
              HDFC Bank Customer Care's response
              Dear Customer,

              This is with reference to your concerns raised regarding your credit card account. In this regard, you may look forward to receiving a response on your recorded email ID in 3 working days and request you to bear with us in the interim. In the event you seek any further clarification regarding your card account, please feel free to write to us at: [protected]@hdfcbank.com. Kindly note the query reference number for this correspondence is [protected].

              -Bejoy
              HDFC Bank Customer Assistance
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                S
                spcomputer
                from Palwal, Haryana
                Jun 17, 2017
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                Address: Jind, Haryana, 126102

                On dated 08/06/2017 i crate a transaction of rs. 700 through rupey debit card payment id [protected] amount deducted from my account but not reflected on merchant account even after 8 days then i submit my fee again rs. 700 which success full but the previous deducted amount not refunded yet this fraud plz refund my amount

                Account no [protected]
                HDFC Bank customer support has been notified about the posted complaint.
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                  F
                  Foram Engineerr
                  from Mumbai, Maharashtra
                  Jun 17, 2017
                  Resolved
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                  Resolved

                  Unable to reach customer care

                  Address: Mumbai City, Maharashtra
                  Website: Hdfc.Com

                  Hi hdfc team,

                  I am unable to connect to your customer care number 61606161.
                  I have been trying fr 48 hrs now.
                  I have blocked my hdfc food plus card and want to order a new one.

                  Please look into this urgently as i have already wasted my 48 hrs behind this and treat this mail as an escalation mail escalation mail.

                  Regards,
                  Foram
                  [protected]...
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                  L
                  Ligin K G
                  from Aurangabad, Maharashtra
                  Jun 17, 2017
                  Resolved
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                  Resolved

                  Address: 411001
                  Website: hdfcbank.co.in

                  I as a customer of hdfc bank have never applied for a credit card. An hdfc staff at vishrantwadi branch (Pune) has taken my details inspite of my refusal. I informed the staff that i had no interest in any credit card offers and i had some personal obligations for which i was getting late. Inspite of all this your staff has forwarded an application on my behalf and also wasted my time because of which i couldnt reach for my business on time. I strongly consider this sort of forceful imposing of services to a customer who does not require it as unprofessional and annoying. I did not react to this unprofessional behaviour right then because the staff who did all this was a lady and i did not want to embarass her in front of other customers. I understand how important target achievements are in a service providing industry as i also belong to the civil aviation industry but your target achievements should not be at the cost of inconveniences to your customers.
                  I request you to kindly look into this matter, carry forward the procedures required for the cancellation of my credit card on your own as i was nowhere involved in the application for the service also. I personally suggest you as a customer to kindly forward a circular to your staff to avoid compelling customers and forcefully taking their informations and applying for services which they not desire to be served with. If one customer did not react to such a behaviour respecting the gender of your staff, it may not be considered by other customers also. So to maintain the existing reputation of your bank in market and also for customers to feel comfortable approaching your branches, kindly improve the professional behaviour of your staff.

                  Thank you

                  Ligin k g
                  Jul 18, 2017
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Jun 17, 2017
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  Request you to write at [protected]@hdfcbank.com along with your complete issue, complete address of the branch, staff details and registered contact details. Please mention Ref ID- TTU[protected] in the subject line for me to track your mail & assist you better.

                  -Bejoy
                  HDFC Bank Customer Assistance
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                    M
                    Mukesh*****
                    from Noida, Uttar Pradesh
                    Jun 17, 2017
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                    Address: Rampur, Uttar Pradesh, 244901
                    Website: [email protected]

                    Sir, i purchased term insurance online through proposal no[protected] on dated on dated 05/03/2017, all required document and medical test completed on 25/03/2017 but my policy not issued on till date. And no any update regarding my proposal by hdfc life. I many times calling hdfc life customer care but no any satisfactory answer given by care employee
                    HDFC Life customer support has been notified about the posted complaint.
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                      T
                      timothykbs
                      from Hyderabad, Telangana
                      Jun 16, 2017
                      Resolved
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                      Resolved

                      Hold my salary without informing. But now unable to pay the personal loan and credit card payments.

                      Address: Hyderabad, Andhra Pradesh, 500017

                      Hi team,

                      I have hdfc credit card limit is 60000. Some personal medical emergency i used the card but unable to make the payment as my bad situations. I plan to make the payment as partial. My salary account is in hdfc at jun 1st without informing credit card team hold my salary but they aren't debet the payment.

                      I called customer service representative i requested many times they added 10000 interest to card...
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                      E
                      Edddyyy
                      from Amritsar, Punjab
                      Jun 16, 2017
                      Resolved
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                      Resolved

                      Address: Nagpur, Maharashtra
                      Website: Gmail

                      R/sir
                      With due respect. I am edwin joseph. I was working as sales executive in nagpur, ramdaspeth branch, maharashtra. I was working in 2008-09 in car refinance section, first i was in pankaj dhage team in hdfc direct then transfer in gauri shanker team in hbl globalb my last working day was 30-07-09. My employee code was ec no e00377
                      I am in need of money so i am requesting you please send me epf money on my given account no.[protected]. Canada bank, plot no. 79, naka no. 2, kamptee road, nagpur.

                      Withregards
                      Edwin joseph
                      Ec no e00377
                      Contact :[protected]/ [protected]
                      Jul 18, 2017
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Jun 17, 2017
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      Please write to pad.[protected]@hdfcbank.com or sagar.[protected]@hdfcbank.com for assistance.

                      -Bejoy
                      HDFC Bank Customer Assistance
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                        H
                        Hanumantha Rao Kankanampati
                        from Hyderabad, Telangana
                        Jun 16, 2017
                        Resolved
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                        Resolved

                        Address: 500072

                        Hi,

                        This is hanumantha rao. K, i have existing customer of hdfc bank past 7 years. I got a credit card and unfortunately it was missused and settled the card payment in april 2004, for the amount of 40k it was settled by 20k. Now i want to pay the remaining amount also. Why because i forgot my customer id and password and lost my debit card and check book and also my registered phone no is changed. Please send me the total outstanding due for my credit card. Then only i will pay the total amount.

                        Credit card no: [protected]

                        Hdfc ac no: [protected]

                        Pan card no: avupk6397f

                        Date of birth: 31/08/1984

                        Phone no: [protected]

                        Thanks.
                        Jul 18, 2017
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Jun 17, 2017
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        This is with reference to your concerns raised regarding your credit card account. In this regard, you may look forward to receiving a response on your recorded email ID in 3 business days and request you to bear with us in the interim. In the event you seek any further clarification regarding your card account, please feel free to write to us at: [protected]@hdfcbank.com. Kindly note the query reference number for this correspondence is [protected].

                        -Anay
                        HDFC Bank Customer Assistance
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                          A
                          Arup Nandi
                          from Delhi, Delhi
                          Jun 16, 2017
                          Resolved
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                          Resolved

                          Address: Purba Medinipur, West Bengal, 721429

                          I am arup nandi. I have transfered rs.5000.00- from my hdfc a/c *165 to my friend on 14.06.17 through bhim app. Money was debited from my a/c but not credited to my friends a/c. Where as i have transfered him money on 13.06.17 which is a succsesful transaction. Also i have report an issue in respect to that transaction. My transaction id is[protected].
                          Jul 25, 2017
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Jun 17, 2017
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          I request you to share your complete issue, transaction details, account/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

                          -Bejoy
                          HDFC Bank Customer Assistance
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                            K
                            kalpana busipalli
                            Jun 16, 2017
                            Resolved
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                            Resolved

                            Address: Rangareddy, Andhra Pradesh, 500084
                            Website: ONE ASSIST

                            I have just opted for a hdfc credit card and without any activation or opting for the one assist services, a fee of 1299 was deducted from my credit card ending 6455 on 30/5/2017 and 2/6/17 received a message saying the amount will be deducted in 3 emi with 1.5% roi.. So i would like to deactivate the services as i am in no need of it.. Membership id 2158207.
                            Aug 9, 2021
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Dear Kalpana,

                            Greetings from OneAssist...!

                            We deeply regret for the inconvenience caused to you.

                            As per your request, we have cancelled your plan vide service request No. 2083482.

                            The refund will be processed in bank/card account from which the amount has been debited. It takes 7 to 8 working days for the refund to reflect in your bank/card account.

                            Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

                            Regards,

                            Deepika

                            Team OneAssist
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                              D
                              Durgesh Kumar Dubey
                              from Delhi, Delhi
                              Jun 16, 2017
                              Resolved
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                              Resolved

                              Address: 110092

                              Today i went to preet vihar hdfc branch, i asked to open salary account. I showed all required documents like pan and driving licence what ever require for account opening doccuments.
                              But the branch manager mr. Sanjeev ask this is not enough he directely said we can't open your account adhaar card is must so i said please give me in writen without adhaar card we couldn't open your account.
                              After to many arguement finally i decided i will lodge complain againt branch manager because this post is very responsible but i saw him he is not a corporate person or well manner person.
                              I am requesting hdfc bank to terminate these kind of people and give some training to other employees how to handle the customer otherwise your bank name spoil.
                              Jul 18, 2017
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Jun 17, 2017
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              I request you to share your contact details, complete issue and complete address of the branch visited with the given link: http://bit.ly/1p9RIq0 to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                              -Bejoy
                              HDFC Bank Customer Assistance
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                                A
                                anupriya10008
                                from Chennai, Tamil Nadu
                                Jun 16, 2017
                                Resolved
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                                Resolved

                                Loan emi not deducted yet

                                Address: Bhopal, Madhya Pradesh, 462022
                                Website: www.hdfcbank.com/main.html

                                This is my loan id —
                                Loan account no:34526995 and my concern is that in my sbi account amount is sufficient but loan emi yet not deducted. I just want to know the reason. There is no mistake from my side yet so there should be no late fee or amount deducted.

                                I am paying my loan starting to yet easily so what problem is going on this time

                                Please response soon....
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                                rahul3344
                                from Bengaluru, Karnataka
                                Jun 16, 2017
                                Resolved
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                                Resolved

                                Address: Aurangabad, Maharashtra

                                Dear sir,
                                My auto loan no is 37750312
                                The emi of month june is more than regular emi my regular emi is 12783 and the june emi is 13413 thats why in my bank account that amount balance is not their thants why my emi is bounce. But you are not inform before me that amount of emi of june is more than regular emi thats why my emi is bounce
                                I have getting msg latter to saying that the amount of our account is less than rs-13413
                                Jul 18, 2017
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Jun 17, 2017
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                Please write to [protected]@hdfcbank.com with the below details:
                                1) Loan Account number
                                2) Name of Loan Applicant
                                2) Date of Birth
                                4) Contact number
                                5) Copy of the letter received.

                                -Bejoy
                                HDFC Bank Customer Assistance
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                                  M
                                  MohamedAzar1988
                                  from Chennai, Tamil Nadu
                                  Jun 16, 2017
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                                  Address: 620001
                                  Website: www.hdfcergo.com

                                  The sales team called me for a medical insurance and they told that they explained the benefits about the insurance, i asked them it is possible to cancel the insurance police they told it is possible and full amount will be refunded to your credit card but after cancel request they say if you cancel now you have to pay 2000 and your policy will be canceled and you will not have any benefit otherwise continue till 6 months and after that raise a cancel request i will cancel the policy and refund the half of the amount to the credit card, i cannot believe in this fraud service because they give false commitments and very worst customer service i have ever faced.

                                  Kindly take a required action on this matter

                                  My name : a. Mohamed azarudeen
                                  HDFC ERGO General Insurance customer support has been notified about the posted complaint.
                                  Mohamudazar1988, As per terms &conditions of policy of any health or any other insurer, there was a free look period of 15 days from the date of receipt of policy document if insured is not satisfied with terms & conditions of policy, the policy can be cancelled within this period, then insurer w/o asking any reasons/questions refund of full premium should be done within maximum period 30 days thereafter.Otherwise refund will be proportionately & question of paymentof premium by credit card or otherwise does not arise at all. In case your request in writing for cancellation of policy falls within free look period, insurer cannot deduct any charges & withheld the same for longer period. This is based on my exiperience with few insurers which may or not be useful to you.
                                  My salary
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