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HDFC Bank Complaints & Reviews

2.9
Updated: Dec 16, 2025
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V
Vinothkumar Manoor Chinnasamy
from Bengaluru, Karnataka
Jun 19, 2017
Sep 1, 2023
This thread was updated on Sep 1, 2023
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Illegal transaction saying excess db su

Address: 638153
Website: hdfc

I have seen a unknown transaction stating "vctf 04-03 excess db su". I called to hdfc customer care and logged a complaint asking for the reason. Complaint no:banc[protected] date 12 june 2017 as per the sms received. After a week i got another sms saying we are unable to reach you to update the status. Seeing this i called an tried to understand the reason behind the transaction. After speaking to the customer care (19 june 2017) for around...
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R
rkachievers
from Noida, Uttar Pradesh
Jun 19, 2017
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Address: New Delhi, Delhi, 110063

Dear.. I have a car loan no. 45586828, by chance in this month emi of this loan has bounced and than your recovery agent collected the cheque against this bounced emi and the same was cleared on 17-06-17 and ecs against the boucsed emi also has been debited from my account on 16-06-17. So, pls arrange to refund/return my extra emi amount as soon as possible. Rajender kumar ([protected])
Jul 22, 2017
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Jun 21, 2017
HDFC Bank Customer Care's response
Dear Customer,
We are working on your concerns vide ref no:[protected] and will get back to you in 5 working days.
-Manoj
HDFC Bank Customer assistance
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    K
    Komal Bhatkar
    from Coimbatore, Tamil Nadu
    Jun 19, 2017
    Resolved
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    Resolved

    Address: Ratnagiri, Maharashtra, 415612

    Dear,
    Sir/madam
    I am komal bhatkar. I was the employee of your company. I was working as bank sales officer (Bso) in your company. And my employee code was 154207. I have joined that compay 23 november 2015. And i have resinged 22nd october 2016. I lossed my all salary slip. So this is request for salary slip deeply request to you all please send me the salary slip for last 3 month, from 1st july 2016 to 30th sept 2016. Either you can forword in my e-mail id: [protected]@gmail.com

    Regards
    Komal bhatkar
    [protected]
    Jul 21, 2017
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Jun 20, 2017
    HDFC Bank Customer Care's response
    Dear Customer,

    Please email your concerns to Exit.[protected]@hdfcbank.com for further assistance.

    -Bejoy
    HDFC Bank Customer Assistance
    Pls send me the statement of HDFC credit card (month of october 2016 to april 2017) thru e-mail. Since last so many months, i have not received statement thru local post.or email card no 524216XXXX824622

    i hope u will send me e-mail statement as soon as possible

    thanks
    Sir I had applied your credit card on March 22nd 2017, from Bhopal my App no is CC31025761and my ref no is [protected]WA.Till the date iam not get it my credit card or any information. My mob no is [protected].solve my problem as early possible.
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      A
      arun vannavada
      from Hyderabad, Telangana
      Jun 19, 2017
      Resolved
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      Resolved

      Address: Hyderabad, Andhra Pradesh, 500084

      My customer id is 68890057 and my account number is [protected]
      Account branch : kondapur
      Address : no-2-41/2/a, pavan priyanka plaza
      Kothaguda cross roads
      Hyderabad
      Ifsc : hdfc0002019 micr:[protected]
      Telangana india
      Last year i have opened salary account in hdfc bank and i left the organization then my debit card has been lost in october 2016 i stopped using the hdfc bank account recently i have checked that my account is converted to salary account and 690 rupees per month has been debited from my account which is converted into negative balance of rupees 4435 now i want to close the account i will not pay the negative balance as it was our of my knowledge please solve my issue my mobile number is [protected]
      Jul 20, 2017
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Jun 19, 2017
      Updated by arun vannavada
      My customer ID is 68890057 and my account number is [protected]
      Account Branch : KONDAPUR
      Address : NO-2-41/2/A, PAVAN PRIYANKA PLAZA
      KOTHAGUDA CROSS ROADS
      Hyderabad
      IFSC : HDFC0002019 MICR:[protected]
      TELANGANA INDIA
      Last year I have opened salary account in hdfc bank and I left the organization then my debit card has been lost in October 2016 I stopped using the hdfc bank account recently I have checked that my account is converted to salary account and 690 rupees per month has been debited from my account which is converted into negative Balance of rupees 4435 now I want to close the account I will not pay the negative Balance as it was out of my knowledge please solve my issue my mobile number is [protected]
      Verified Support
      Jun 19, 2017
      HDFC Bank Customer Care's response
      Dear Customer,

      Our team has made a note of your concerns and will contact you soon with an update on your issue with in 3 working days on your register e mail ID.

      Case is pending with Reference number for your query is[protected]

      -Bejoy
      HDFC Bank Customer Assistance
      HDFC has sent me a credit card bill to my this email id [protected]@yahoo.in
      I have not used the card for any amount then why the bill has come.
      Please clarify at the earliest.

      Hdfc bank-negative balance - Comment #2762886 - Image #0
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        M
        Meenu loomba
        from Delhi, Delhi
        Jun 19, 2017
        Resolved
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        Resolved

        Address: Ludhiana, Punjab, 141001
        Website: www.consumercomplaints.in

        Please stop payment dated[protected] amount 19700 to novelty. Because we do not received product in which conditions dealer promise. He do not full his promise. I go to shop of novelty air conditions near kailash chock in civil lines ludhiana. The merchant show led 32 inches of lg company but he do not give that product which he is showing. He give a low quality product of another company which we don't received. We give payment of amount 19700 dated[protected]through hdfc credit card. What we ask for back payment he deal very badly. We do not trust him again so i please request to stop payment against product which we don't receive
        Jul 20, 2017
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Jun 19, 2017
        HDFC Bank Customer Care's response
        Dear Customer,

        I request you to share your card and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

        -Bejoy
        HDFC Bank Customer Assistance
        "
        Internet banking is in chaos when accessing account & setting up password

        It won't give second chance for misspelling passwords and directly locks the account

        Retrieving password is a Horror and mental torture
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          D
          Dasari Chandra kala
          from Sathupalli, Telangana
          Jun 18, 2017
          Resolved
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          Resolved

          Address: 500013
          Website: Www.hdfcbank.com

          Iam Dasari Chandra kala W/o Dasari Ramanna who took Hdfc home loans No's:
          [protected]&[protected].

          My husband is in mental disorder and done heart surgery. He was terminated his private teaching job due to mental illness in 2014 November.
          His condition is too critical and may not recover soon.

          I request to call for one time settlement(ots) with principle amount I will pay within one year. I don't have money to pay with interest.
          I request you to give to pay an one time settlement
          Thank you
          Dasari Chandra kala w/o Dasari Ramanna
          Jul 30, 2017
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Jun 20, 2017
          HDFC Bank Customer Care's response
          Dear Chandra kala,

          Thank you for writing to us with your feedback. It remains our priority to redress your concerns. We would request you to post the details of your concern at http://bit.ly/1GG54RP to help us address the same effectively.

          Regards,
          Team HDFC Home Loans
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            C
            chat2amit
            from Gurgaon, Haryana
            Jun 18, 2017
            Resolved
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            Resolved

            Address: Mumbai City, Maharashtra, 122017
            Website: www.hdfcbank.com

            It is not hdfc bank but fools of hdfc bank manege your account;

            First disgusting regalia team updated by email id as gmail.com instead of as email.com;

            This just shows how disgusting and careless is regalia create card back office team.

            Then i called up my rm (At that time packia nadar); she refuses to help and guided me of process of sending letter to regalia team by dropping letter in box which goes to chennai; this was painful and troublesome being a preferred customer;

            The fools, # or duffers of regalia chennai office respond back saying that my email si already registered, instead of changing my email.

            I spoke to my new rm (Vaishnavi from hdfc); she tries to help and ask hdfc credit card division to pick up a new application form from em for change of email id;

            The status as on date is that i get response from hdfc regalia team that my email already exists and can be changed.

            This is highly shameful, disgusting by hdfc bank…
            Jul 20, 2017
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Jun 16, 2017
            Harish Kumar Suroju's response
            Please do needful

            Thanking you

            Regards

            Harish Kumar
            Verified Support
            Jun 19, 2017
            HDFC Bank Customer Care's response
            "Dear Customer,

            I request you to share your card and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

            -Bejoy
            HDFC Bank Customer Assistance"
            Hello Sir/Madam, I have a two Wheeler loan on HDFC Bank, Begumpet Branch. I was unable to maintain sufficient balance on due date. The bank people Given charges of Rs. 1295 towards fees & charges for my account my loan amount is rs. 2487. The loan account number is : 33006760

            Non hdfc bank but foolish staff manages your hdfc accounts - Comment #2762942 - Image #0
            NEFT CHGS INCL ST & CESS 070617 is deducted from my account
            Hello,

            i have HDFC Bank account, past few years i am using same account, now i am seeing 3RD PARTY CASH TXN INC ST & EC amount has been deducted, without my knowledge, how can they had made payment ?
            Hi Sir,

            My Account number [protected], Could you please send me Cheque Book ASAP.

            Thanks & Regards
            Rajesh
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              W
              wasim ebrahim
              from Chennai, Tamil Nadu
              Jun 18, 2017
              Resolved
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              Resolved

              Address: 400057
              Website: consumer complaints.in

              I have an account in hdfc bank salary account i left the job before a year and now i am not using the account, because of my salary is not credited now its became saving account now they are charging me 690 rs per month charges without informing.
              Please tell me is there any way to reverse the amount or 0 balance account i am not going to pay any charges.
              Jul 20, 2017
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Jun 19, 2017
              HDFC Bank Customer Care's response
              Dear Customer,

              I request you to share your complete issue, account, charges and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

              -Bejoy
              HDFC Bank Customer Assistance
              Loan cancelled on 24/4/17, ref.no:46898940
              Applied loan cancellation, still slow downing the process.Two months EMI debited from account.No responce from bank.Cancellation interest paid till the date of cancellation.
              Requesting to refund the amount that debited from my account and full cancellation of loan.

              Negative amount charged in my bank account - Comment #2762861 - Image #0
              Negative amount charged in my bank account - Comment #2762861 - Image #1
              INTER-BRN CASH CHG INCL ST & EC[protected].50 has deducted, kindly revert- else will close the account. do not deduct without customer knowledge.

              AC [protected]
              ANNA NAGAR WEST
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                V
                Vinay Kanda
                from Mohali, Punjab
                Jun 18, 2017
                Resolved
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                Resolved

                Address: Jalandhar, Punjab, 144002
                Website: indian consumer complaint

                I have opned my current account in jalandhar model town branch. Your exututiv demanded me for such document required. After some time account was frezz. After that it was opend. And such a horrible experience and harrashment form your bank. I have given request for closer my account till last four months. But till date account is not closed and i am receiving negative account masges day by day. Please close my account. Do the needful.
                Jul 20, 2017
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Jun 19, 2017
                HDFC Bank Customer Care's response
                Dear Customer,

                I request you to share your complete issue, account, charges and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

                -Bejoy
                HDFC Bank Customer Assistance
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                  N
                  nibha.sinha
                  from Bengaluru, Karnataka
                  Jun 18, 2017
                  Resolved
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                  Resolved

                  Debited surcharge on fuel because amount was below 400

                  Address: Bangalore, Karnataka, 560016

                  Hi,

                  I have hdfc platinum debit card which i am using for last 1 years and i found from january-2017 hdfc bank is charging surcharge on petrol which was not reverted back to my account. When i checked with hdfc bank person (Hdfc old madras road branch, bangalore) he mentioned for hdfc platinum card below 400 inr transaction on petrol pump they dont revert back the fuel surcharge.

                  Thanking you,

                  Nayan...
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                  Jinesh sancheti
                  from Mumbai, Maharashtra
                  Jun 18, 2017
                  Resolved
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                  Resolved

                  Address: Nashik, Maharashtra, 422009

                  An employee of the agency that collects credit card bills does not have the etiquette to speak with a client. Today he called me for bill payment of 9100/- with an abusive manner. He calls my alternate mobile number which is with my wife many times and is harresing her and when i asked about it he started using abusive language. Kindly take note of this complaint and do take necessary action against the employee and agency. Thank you.
                  Jul 19, 2017
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Jun 18, 2017
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  I request you to share your complete issue along with caller details, your card and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                  -Bejoy
                  HDFC Bank Customer Assistance
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                    A
                    ammu2050
                    from Shimla, Himachal Pradesh
                    Jun 18, 2017
                    Resolved
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                    Address: New Delhi, Delhi, 110084
                    Website: www.hdfc.com

                    Dear sir/madam,

                    I think it's time for hdfc to change it's abbreviation to - harassing deceiving fooling customers (Hdfc). I do not know what hdfc people are up to? I have been chasing you guys for my money which you guys have robbed in the name of amb+mutual fund service. I have never been informed from when and why you people have started charging my account for the said terms. I have been informed from one of your official mr. Arun that i have been charged for an amount of rs.1400 for mutual fund service. Now, can somebody explain to me when and with whose permission this forced service has been activated on my account. Why you people activate such services on you wish & charge customers whenever you want to. For your kind information, i have never requested for such stupid service even i had logged a complain a way back in august, 2013 regarding "demat and hdfc securities account" these services were too activated on hdfc's wish and after much of harassment i was assured from the hdfc end that these services were closed and in that confirmation email your bank officials had also confirmed that "there is no mutual fund account link to my account" then now how come this account has got activated & got charged for rs.1400. Complete correspondence of the mentioned complained has been attached below.

                    If you guys really believe in a fair business then please stop this embezzlement and reverse the amount you have charged from my account amounting to a total of rs.4, 172 (Amb - rs.2, 772 + mutual fund - rs.1400).
                    +1 photos
                    Jul 24, 2017
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Jun 19, 2017
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    I request you to share your complete issue, account/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

                    -Bejoy
                    HDFC Bank Customer Assistance
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                      Vamshi Machiraju
                      from Hyderabad, Telangana
                      Jun 18, 2017
                      Resolved
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                      Resolved

                      Address: Hyderabad, Andhra Pradesh, 500058
                      Website: www.hdfcbank.com

                      Hi i have issued a credit card on jan 2016 with the limit of 60, 000 and my card was suspended/ blocked on sep 2016 completely due to unavoidable payments and i mailed twice or thrice to the bank regarding my transactions but customer service team was not able to get any transaction until now as my card was suspended/ closed completely, i did not pay the amount regularly and the interest they charged me is 34, 600/- i don't know how much interest was and how it was calculated, as my company was closed and i am jobless, i am unable to pay at a time even i told to the customer care team and even i mailed to bank also i need some time to repay the money but they did not responded properly and the hdfc bank collection people calling me and my wife (I don't know how they got her number) harassing me like any thing even i payed 20, 000/- in feb 2017 & 40, 000 in may 2017, they are torturing me more by sending the collection executive to my house even i am not there in my home and one of the customer care girl called to my wife and harassing her also to pay the remaining money, i asked them time but they are not responding and until now they did not send any statements to my email.

                      Thanks could you please help me in this regard.
                      Jul 19, 2017
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Jun 18, 2017
                      HDFC Bank Customer Care's response
                      "Dear Customer,

                      I request you to share your Card details and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

                      -Bejoy
                      HDFC Bank Customer Assistance"
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                        D
                        devsingh90
                        from Bangalore, Karnataka
                        Jun 17, 2017
                        Resolved
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                        Address: 560063

                        I got my salary account opened by my first company in hdfc bank, but after switching to a new company they had opened another account for me. However my salary account in hdfc bank is been converted into saving account initially they deducted few bucks from my account as a penalty and now it's in negative. According to new rbi guidelines banks are not supposed to penalise where as hdfc bank is saying that it does not allow the balance in a savings account to go negative due to imposition of charges for non-maintenance of minimum balance (http://timesofindia.indiatimes.com/business/india-business/No-negative-balances... but still i am amazed how they are charging me as if i am not at all using there services. Can you please suggest me what should i do. Can it be waived or i will have to pay all these amount..
                        Jul 24, 2017
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Jun 18, 2017
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        Request you to write to [protected]@hdfcbank.com along with your account details, complete issue and registered contact details with ref ID-TTU[protected] in the subject line. Will get back to you.

                        -Bejoy
                        HDFC Bank Customer Assistance
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                          લાખણભાઈ ભાટીયા
                          from Mumbai, Maharashtra
                          Jun 17, 2017
                          Resolved
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                          Resolved

                          Address: Jamnagar, Gujarat, 361008

                          I am from jamnagar city gujarat. I want to complain for not cooperating with me for loan procedure verification. The serviour rejected the loan. Providing the true information and the serviour rejected the loan. The nonsense behaviors and illiterate sense hdfc employees are present in your branch. Give the good training. I want cooperating reply from the head. I hope so it may be noticed
                          Jul 19, 2017
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Jun 18, 2017
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          Request you to write at [protected]@hdfcbank.com along with your loan application details and registered contact dtls. Please mention Ref ID- TTU[protected] in the subject line for me to track ur mail & assist you better.

                          -Bejoy
                          HDFC Bank Customer Assistance
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                            P
                            Pankaj@03
                            from Mundi, Madhya Pradesh
                            Jun 17, 2017
                            Resolved
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                            Resolved

                            Address: Hyderabad, Andhra Pradesh, 500028

                            All money we are earning is through hard work, hdfc bank has unnessarily deducted rs925 from my account and they are unable to answer reason for deduction.

                            For every payment they are sending confirmation SMS, but for unnrccsary deduction they have deducted without information.

                            This bank is doing cheating with people, request government to take strict action
                            Jul 19, 2017
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Jun 18, 2017
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            I request you to share your account, amount deducted and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

                            -Bejoy
                            HDFC Bank Customer Assistance
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                              M
                              munish gagneja
                              from Noida, Uttar Pradesh
                              Jun 17, 2017
                              Resolved
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                              Resolved

                              Address: Panipat, Haryana, 132103

                              Sir my name is munish gagneja am your very old customer my saving account number is [protected].
                              Sir i have a made a online transaction on 22nd of may through pay zapp an amount of rupees 14020/- in the favour of tata sky account.
                              But that amount was not credited in the tata sky account & debited from my saving account & the refrence number of that transaction is[protected] through debit card number
                              [protected]
                              22nd of may 2017 at 4:27 pm monday
                              Transaction i'd is
                              [protected]pw37uc8
                              Sir i have written so many times & spoken to mrs poonam goyal who's is my personal banker [protected] but nothing comes out.
                              I am requesting please help me out from this problem if a amount was debit from my account & not credited the same then should be reverted.
                              Attached my statement with this
                              Really appreciate it sir if you can do me this favour
                              Jul 29, 2017
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Jun 28, 2017
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              We note that you have loaded Rs. 14020/- on 22-May-2017 16:27:14 to your PayZapp registered mobile number 8*****8333 and the amount is reflecting in the wallet which can be used for further transactions.

                              -Bejoy
                              HDFC Bank Customer Assistance
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                                vishalbhargava73
                                from Mumbai, Maharashtra
                                Jun 17, 2017
                                Resolved
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                                Resolved

                                Address: Mumbai City, Maharashtra, 400059
                                Website: netbanking.hdfcbank.com

                                This is with reference to our current bank account under name of smartway energy networking pvt. Ltd. With hdfc's andheri west branch. Over months; the bank does not respond to customer requests leading to business losses.in this case; despite repeated reminders and follow up calls; the bank simply refuses to acknowledge client needs and despite written commitments; continually harrases the client. We requested activation of netbanking weeks ago and for some reason or the other; bank refuses to comply and respond to our requests.
                                Jul 29, 2017
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Jun 18, 2017
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                I request you to share your complete issue, branch details and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

                                -Bejoy
                                HDFC Bank Customer Assistance
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                                  B
                                  bongoni srikanth
                                  from Hyderabad, Telangana
                                  Jun 17, 2017
                                  Resolved
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                                  Resolved

                                  Address: Karimnagar, Andhra Pradesh
                                  Website: [email protected]

                                  Please note that i applied hdfc credit card and got reference no [protected]tc i got all verification done at my office and residence too. I got multiple calls at office too for verification.
                                  Today got checked in hdfc link showing track your application found the reson as follows
                                  Application reference number
                                  [protected]tc
                                  Status : dissapproved
                                  Remarks : not display (No entry)
                                  +1 photos
                                  Jul 22, 2017
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jun 19, 2017
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  We have taken note of your comments expressed with regard to your credit card application and the same is being reviewed as appropriate. You may look forward to receive a response to your e-mail id in 3 working days. We request you to bear with us in the interim. For any further clarifications, You may write to us at: [protected]@hdfcbank.com and we shall assist you. The reference number for this interaction is [protected].

                                  -Bejoy
                                  HDFC Bank Customer Assistance
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                                    A
                                    A Zakir Hussain
                                    from Coimbatore, Tamil Nadu
                                    Jun 17, 2017
                                    Resolved
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                                    Resolved

                                    Address: 600070
                                    Website: HDFC CREDIT CARDS

                                    Due to my unavoidable personal medical situation (Unable to find the exact nervs issue of my son - even by applo hospital spl doctors), iam unable to pay the amount to my card for the past two months. I request the bank to convert my outsatanding amount in to 36emi, so that i will pay the amount to bank without affecting my cibil score.
                                    My card no. Hfdc [protected]
                                    My total card limit is 150000.00

                                    Thanks,
                                    A zakir hussain
                                    [protected]
                                    Jul 20, 2017
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jun 19, 2017
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    This is with reference to your concerns raised regarding your credit card account. In this regard, you may look forward to receiving a response on your recorded email ID in 3 working days and request you to bear with us in the interim. In the event you seek any further clarification regarding your card account, please feel free to write to us at: [protected]@hdfcbank.com. Kindly note the query reference number for this correspondence is [protected].

                                    -Bejoy
                                    HDFC Bank Customer Assistance
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