HDFC Bank Complaints & Reviews

My credit card of hdfc bank.i am regular customer. In month of may 2017 bank not informed me for Kyc update. & block my card.but after this I am sending all required documents & kyc updation former by Dtdc courier. After that bank saying name mismatched.okk than 10th June I m sending my documents with faddevit by highcourt jodhpur with my passport size photo.which photo also stick in my application form too. After that bank not update my Kyc. I don't know what actually bank required. Either they don't want genuine customer or bank want a defaulter...

Hi Team,

I purchased a car from HDFC bank in 2016 and the time of getting the loan approved, they clearly mentioned that there will be Penalty on Fore closure of the loan after 6 EMIs.

I have been paying EMI on time and now 2 days back when I went to get the loan closed they are charging me 5.75% of the loan i.e. Rs. 18, 761.00

I requested them and also wrote an email to Grievance team @ Grievance.[protected]@hdfcbank.com but there has been no reply from last 2 days.

I am a salaried person I cant pay a big amount of Rs. 18000/- for closing my own loan which I am paying with hard earned money.

Please help

Hello, i am sushil anand i am being harrashed by the regular calls from the given numbers[protected].
[protected] for loan amount payment which i haven't taken. After several confirmation and clearance of the fact still m being troubled by such numbers for money recovery. I am tired and fed up and disturbed very much. Please track the numbers and take the serious action against such numbers which are fraud and fake one.

To,
The reserve bank of india,
Mumbai;

Subject: mental harassment complaint against hdfc bank ltd.

Dear sir/madam,

The case regarding mental harassment complaint against hdfc bank ltd. I have loan and credit from hdfc bank where in last month due to emergency reason i went to my native place...

I had not made payment for the loan and credit card last month... But when they (Hdfc bank) contacted me i have conveyed them the msg that once i am in mumbai i'll completely pay all ur dues.

After conveying also... They have used foul languages and used to harrase us like anything. My dad has blood pressure problem and he has collapsed twice due to this people.

They mentally tortured us, used foul languages and threatened us also...
Because of this condition my whole family is in shock state and we also got humiliated in our society because of this.

I just want to ask, this is procesure to behave with your customer...

Kindly help...

Thanks & regards,
Roshan behera
Mobile no [protected]

Wrong loans shows in my cibil report date:21/06/2017
Dear sir/madam,

I have found wrong loan details in my cibil. My control number is : 82, 36, 78, 968. Name :murugaiyan mariappan. Pan no : ajbpm1458l. Wrong details of loan are as follows :

Member name :hdfc bank
Account type : housing loan
Account number :[protected]
Ownership :joint
Account details
Credit limit -
Rate of interest -
Sanctioned amount :41, 22, 000
Repayment tenure - 180 month
Current balance 40, 53, 687
Emi amount - 40, 833
Cash limit -
Payment frequency monthly
Amount overdue
Actual payment amount -

Date opened/disbursed :[protected] date of last payment :[protected]
Date reported and certified[protected]
Payment start date[protected]
Payment end date[protected]
Payment history (Up to 36 months)
Dd-mm-yyyy dd-mm-yyyy
Kindly request you to please clear this wrong loan information from my cibil asap, i have face lots of problems to get loans. You can contact me on email: [protected]@gmail.com and mob : [protected]
Thanking you

I have been writing to hdfc bank regarding the otp not getting received in my new mobile no which is updated in their database. Since my account is locked, and for unlocking it online, i need to receive the otp on my new mobile but looks like its been getting delivered to the old mobile no as the screen shot shows.

I am finding it difficult and disappointed as i have contacted support team of
Hdfc and the response have been like "we have forwarded your query to the concerned dept and they will get back" but in vain

I clear the all dues, kindly issue noc
card no :[protected] card holder name n h jayanth i clear the as you said due amount already paid last 2 year back but i have not received any receipts, but still showing the due amount of rs.4449/- but this time i make payment through internet banking payment and i paid you said amount of rs.4449/- kindly update in your records kindly send noc for the same.
kindly help in this regards i also update mobile number also.

I have been noticing that every quarter hdfc is deducting 115.00 for so called programmanagement fee. None of them have inform me before deduction and have no right to deduct single rupees without my permission or prior notice. This shows that our money is not safe in hdfc bank as any suspect can happen anytime. I want my money to be refunded and wanted to make sure no such deduction shouldn't happen next time.

This is very surprising to see that krishna vista, indirapuram hdfc atm do not have any power backup due to that when i have inserted my card in the machine on 20th jun @ 8:00 pm suddenly power went off and my card got stuck in the machine. When i have tried to look for the guard then i saw he has mentioned his mobile number in the door (Not known why may be thief can come inside atm machine and can call him about the incident :). So when i contacted him then he informed me to collect your card from branch after two days. So till the time i have to manage. My question is we are middle class working man and most of our salary goes to tax. Can we expect a little better service from banks in this country. Who cares about our problems? Shouldn't atm machine have power backup to avoid this kind of difficulties which i am facing. How about guard?

Deputy manager's irresponsible when inquired about the top up loan. Processed my application without my confirmation. Now the application has been rejected due to this now i'm unable to apply again for 1 month. When asked for solution they are saying "do what ever you want". This kind of reply is very hurting (Don't know if the person is from hdfc. He is probably from some agency)

Deputy manager number : [protected]

I have lost my credit card in 2011. I requested the customer care block and deactivate my card. They have just blocked and not deactivated the same. They are adding the anual charges every year and now the outstanding amount is shown as 4768rs. I want to close the card by paying the outstanding amount. I dont understand why anual charges are been applied though i am not holding the card.
Now i want to make the payment and clear it off. I dont have the complete number to make the payment. I tried reaching the nearest brach and they told they are not responsible for credit card. I tried to call customer care, when i enter the last 4 digits, it is saying invalid card. I spoke with a customer care executive and they said to reach collection department [protected]/1 which no one answering. I dont understand why this credit card department is not in a reachable state to the customers.

Dear executive, please take necessary action for my concern below :
I have used my debit card for filling my fuel tank. As per my card offer, the fuel surcharge was refunded back. (Debiting first and crediting back itself is rubbish thing. Better not to debit at first time itself). It was held during february almost 4 months back. But, now that surcharge was debited and there was no intimation provided to me. After long queue, contacted customer care executive and received cool wordings that wrongly the surcharge was refunded during february and their clever team found this error and debited the same in june without intimation.

To know this irresponsible reply i spend 15 minutes of my valuable time and money for making a call to customer care.

My concerns are 1) debiting amount without intimation, 2) there is no toll free number for customer care, 3) even after ivr verification, customer care exective themselves asking all the verification details again.

Please take necessary action and do the needful.

Thanks

Prabhu

Respected sir i have a credit card in hdfc bank, on 21st october 2016 evenig i have got a message the amount 2000 has been debited from your credit card.
Then i have called hdfc phone banking also, some has used my credit card with out my permission taotal 7000 rupees has been debited from my credit card, and i have written a letter to r. B. I ombusmen cell also but there is no response from hdfc and r. B. I also please solve my problem and give my money back sir

I have purchased hdfc life term insurance policy online on 6th june 2017. Apllication no.[protected]. I submitted the document online and mailed also on 7th june. I was told once document are submitted i will get a call for medical but no call cam eyet. Whenever i call customer care they don't have a clear answer why it is delaying and they will just say that it will be on priority and anything.

This was really not expected from hdfc but today is 21st june and i am feeling helpless.
If now they are doing like this, what they will do with sum insured in future i am not sure.

Hi,

It is absolutely astonishing to see how hdfc bank is still in business considering your voice response is extremely inconvenient and non accessible. I needed some information urgently to apply for an ipo but it seems that this bank is absolutely incapable to handle basic customer queries.

I would suggest you to shut shop immediately else please call me at [protected] and get my account setup. I would also need to speak with some one who can book an ipo before it release date ie: tomorrow.

Best, karunjit singh

On may 17 i ordered a titan watch from flipkart using hdfc credit card and on 20th may i have cancelled the order. The refund also completed from flipkart, but from may billing am getting that refunded amount also in my billing, then icontacted to ur customer care also they confirmed that i need not to pay the refunded amount. Then i payed only min due amount, but in the june 19th billing also i got the excess billing. What i have to do now?

Dear sir,
My credit card was used from un know last month have given complaint to bank also with local police station but nobody is taking action on this we request your intervention to look into this matter, we are not responsible for fraud using, this is happen due to bank irresponsibility kindly do the need ful

Transaction no 1may 23rd 2017 amount 19223/-
Transaction no2 may 23rd 2017 amount 19223/-

Regards
Vivek

Some # from hdfc bank calls me and start abusing me very badly, he has got number of each and every person in my family and he is calling to each and every person in my family and abusing them. His phone no is [protected]. Please take strict action against him. I want to see taht person in front of me. I dont know how that person dare to call like this. I have also file a complain against thta person and also against hdfc bank for this neusence.

I applied for a personal loan online. I got a call for the confirmation and document pickup. I confirmed the time. But the person didn't turn up so far for the document pickup. Instead of that i am getting some spam calls from hdfc atleast 15 times a day, when i pickup the call no one speakes either they put me on hold or disconnects the call. It is happening from last three days. Once i blocked one no they call from a different no. Please look in to the matter on priority. I am also attaching the screenshots of those spam calls for the ref.

I was not able to make a payment due to being financial unstable. Intimated my family to provide my new number as i recently moved to a different state. However hdfc bank calls my family up, provides my personal details to hdfc without id and verification abuses them mentally and when the call got disconnected, she then again called and specifically asked for m father to again do the same. When the concern was raised with hdfc hey are just beating around the bush from last 21 days however have not got any resolution.