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HDFC Bank Complaints & Reviews

2.9
Updated: Apr 29, 2026
Complaints 32948
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HDFC Bank reviews & complaints page 1211

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S
Sanjay Siwal
from Delhi, Delhi
Jun 4, 2017
Resolved
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Address: New Delhi, Delhi, 110005
Website: DMRC

While recharging at metro station first transaction was failed but debited 200rps from my credit card and slip was not generated. Same i asked from metro station personnel, they said you just check with your bank. I lodge a complaint but there is no response from your side.
Date[protected]
Place of incident - rajendra place metro station.
Time : around 3 pm

Name - sanjay siwal
Contact - [protected]
Jul 7, 2017
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Jun 04, 2017
HDFC Bank Customer Care's response
Dear Customer,

I request you to share your complete issue, credit card details, transaction details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance
Verified Support
Jun 06, 2017
HDFC Bank Customer Care's response
Dear Customer,

I request you to share card details, transaction details and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance
Statement
I got a call from HDFC Bank for Credit Card benefit for the card I hold and the person told that i have some benefits which i can avail if i pay Rs.8250 . i said i dont want to then he said that please pay the amount as it will be added to your credit card statement and hung up. What is this policy?
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    K
    Karthicx
    from Manuguru, Telangana
    Jun 3, 2017
    Resolved
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    Website: www.hdfcbank.com

    Dear sir,

    I am karthick g, i have a hdfc credit card whixh i was using for 2years, where in yesterday i have received an otp and a message saying that for the transaction amount has been debited without doing any transaction...
    I have tried to contact customer care but no one was there to address the issue.

    Contact no. [protected]

    Regards,
    Kart hick.
    Jul 5, 2017
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Jun 04, 2017
    HDFC Bank Customer Care's response
    Dear Customer,

    I request you to share your complete issue, credit card details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

    -Bejoy
    HDFC Bank Customer Assistance
    I apply 12.12.2014 & 48 emi's (6506) Now i need my outstanding details my ct num [protected] So I want my complaint details immediately. I ask bank but no response. So Please let us know and give confirmation from calls
    In Bahraich hdfc branch at 23 may 2017 I deposit cheque of Allahabad bank, Vikas bhawan Bahraich but in my account [protected] hdfc akbarpur ambedkar nagar till today 120000 rs did not credit while I received msg of clearing but it was not credit
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      Z
      zrajesh
      from Lucknow, Uttar Pradesh
      Jun 3, 2017
      Resolved
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      Address: New Delhi, Delhi, 110045

      Sub: Hdfc bank janakpuri A3 branch (HDFC0001558) at delhi is refusing to accept rent agreement as valid address proof for opening account when the hdfc website clearly mentions it as valid proof. They say each branch has some different rules.

      Initially they even visited my address for verification and took all documents and told that I'll get my account after 2 weeks. After 3 weeks they called and said rent agreement is not valid proof and my official ID card of delhi govt hospital also doesn't have my delhi address written on it.
      So i submitted application at my hospital and they issued me new ID card with my delhi address.

      But now they are telling me to take back my documents or else change address of my adhaar card also from my jammu address to current delhi address.

      I told them that I'm ready to give even my appointment letter of hospital or written certification of the Head of that hospital, but they refuse to budge.

      They approve that i can open account at some other branch in delhi or even at jammu and then transfer to their branch with same documents, but they will not do this at their branch as madam there follows strict code.

      Ironically, I wanted to open account in hdfc for convenience of banking. But now I've to go to jammu and open account there and then transfer it to delhi.

      Rent aggrement was refused.
      New ID card of delhi govt hospital with delhi address refused.
      Appointment letter of same delhi govt hospital refused.
      Written certification from head of same delhi govt hospital refused.

      I understand that nobody wants to get into trouble but avoidance & glorifying paranoia with terms like strict code will only erase the difference between hdfc and a petty public sector bank as convenience of banking is what most people seek.

      Regards
      Rajesh
      Jul 5, 2017
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Jun 04, 2017
      HDFC Bank Customer Care's response
      Dear Customer,

      I request you to share your complete issue, account application details, branch details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

      -Bejoy
      HDFC Bank Customer Assistance
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        N
        Nazzer
        Jun 3, 2017
        Resolved
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        Resolved

        Address: 500059

        I am a nri working in uae from seven years, i applied for hdfc loan and submitted 11, 500 rupees as loan application fee at dubai hdfc. Representative of hdfc said application fee is refundable. Unfortunately, hdfc home loan staff in hyderabad branch is not very supportive so i could not find any property to buy. I cancelled my application and request for refund but hdfc said they have deducted my 5, 500 rupees as fee which is too much and they issued a cheque in hyderabad branch that i cannot collect because i am working and living here with my family. I last money and time and very disappoint by hdfc home loan. I wrote many email to hdfc staff to transfer money to my account in india or uae but they kept denying.
        Jul 6, 2017
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Jun 05, 2017
        HDFC Bank Customer Care's response
        Dear Nazzer,

        Thank you for writing to us with your feedback. It remains our priority to redress your concerns. We would request you to post the details of your concern at http://bit.ly/1GG54RP to help us address the same effectively.

        Regards,
        Team HDFC Home Loans
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          S
          saharaju45
          from Darjiling, West Bengal
          Jun 3, 2017
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          Address: Uttar Dinajpur, West Bengal, 733202
          Website: www.hdfcbank.com

          Dear Sir/Madam

          This is the worst and too much frustration situation I ever faced in my life where I went to deposit two cheques bearing number : 249391 of State Bank of India, Islampur, Uttar Dinajpur amounting to Rs. 24000/- (Rupees twenty four thousand only) and another cheque bearing number 119376 of RCCB, Islampur Branch, Islampur, Uttar Dinajpur into my Saving Account of Hdfc bank bearing account number [protected] on today i.e[protected].
          When I proceed myself to deposit the said cheques, the Cheque collector namely Miss Mimo dhar of HDFC Bank, Islampur, Uttar Dinajpur, West Bengal, 733202 behave with me like a beggar that I want some beg from her. He rudely told me and showing her hands that I have to wait for some while. Then I went to the senior staff of the said branch and he collects my cheques.
          That, I would like to inform you that I am a Classic Customer of your branch. I never faced this type of brutal behavior in my life .
          Therefore, you are requested to look into the matter and do the needful so that the said employee can never do any misbehave with HDFC customers.

          Thanking you
          Raju Saha
          [protected]
          HDFC Bank customer support has been notified about the posted complaint.
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            M
            moudgill
            from Delhi, Delhi
            Jun 3, 2017
            Resolved
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            Address: Ludhiana, Punjab, 141007
            Website: hdfc bank limited

            Hdfc Bank Executive make fraud with me, he make wrong commitment with me and when i submit and sign the documents then he charged me higher rate of interest more then which he specified me prior sanction of loan, and now when i talk to her then he is saying that you have to pay it there is no other option available to you when i said that i want to withdraw or quit my loan request then he said you can not do it is this way to treat consumers in india please see this matter and solve my problem urgently sir.
            Jul 6, 2017
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Jun 04, 2017
            HDFC Bank Customer Care's response
            Dear Customer,

            I request you to share your loan account and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

            -Anay
            HDFC Bank Customer Assistance
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              S
              shujakhan123
              from Anand, Gujarat
              Jun 3, 2017
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              Address: Pune, Maharashtra, 412308
              Website: www.hdfcbank.com

              My credit card ending with 3311 was hacked and several online transactions were made on the same on 29th May, 2017. I called the phone banking service and they informed only 3 such transactions were successful totaling to Rs. 13, 649 were successful. To this I sent a duly filled CDF form to CC.[protected]@hdfcbank.com clearly stating the unauthorized transactions. After 2 days, I get an email mentioning of the 3 transactions Rs. 6, 245.51 worth of transactions was successful and the same would reflect in my credit statement. I replied to the mail requesting them to do a through investigation as I am not satisfied with their findings. I further stated that I shall not bear any unauthorized transaction that was made on my card. After this I have sent them several emails but all is falling on deaf ears.
              Jul 5, 2017
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Jun 04, 2017
              HDFC Bank Customer Care's response
              Dear Customer,

              I request you to share your card and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

              -Anay
              HDFC Bank Customer Assistance
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                D
                deathrace1987
                from Gharaunda, Haryana
                Jun 3, 2017
                Resolved
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                Address: 560001

                I visited hdfc bank mg road branch office today and requested for a passbook i told them that i needed the same as address proof for my passport application.
                But the lady at the counter straightaway rejected my request saying we have stopped providing passbook. I tried to convince but she kept on saying we can't provide you, we don't issue passbook anymore even.
                Jul 4, 2017
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Jun 03, 2017
                HDFC Bank Customer Care's response
                Dear Customer,

                I request you to share your complete issue, branch details, account/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                -Bejoy
                HDFC Bank Customer Assistance
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                  J
                  Jeet4u
                  from Mumbai, Maharashtra
                  Jun 3, 2017
                  Resolved
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                  Resolved

                  Address: Mumbai City, Maharashtra, 400099

                  This is regarding personal loan applied. Through your bank, my application was rejected just because I don't have any office here at Mumbai, how can you judge a person if he. Is having office, even after having all related documents and a letter from the HR that this person is working for us, need to solve this issue as people like us suffer without any reason.
                  Jul 5, 2017
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Jun 03, 2017
                  Updated by Jeet4u
                  As.i have already sent complaint regarding my personal loan, need help from all the banks to solve the issue of people working in sales and operating from home and not having office and banks criteria that the person should have office.
                  Verified Support
                  Jun 04, 2017
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  I request you to share your loan application and contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

                  -Anay
                  HDFC Bank Customer Assistance
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                    A
                    Amar Singh Rao Ghorpade
                    from Kolkata, West Bengal
                    Jun 3, 2017
                    Resolved
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                    Resolved

                    Address: Bhopal, Madhya Pradesh, 0755

                    Please refer a/c [protected] and [protected]. I m compel to say you are a cheater who has debited my daughter's a/c s by Rs.7000/- with out knowledge of the customer.
                    My daughter who is an NRI and want to close the a/c.
                    Please refund the amount with 24 hrs.
                    I don, t want to say you thank you.
                    Yours,
                    Amar S. Rao Ghorpade
                    Kolar Road, Bhopal
                    [protected]
                    Jul 9, 2017
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Jun 08, 2017
                    HDFC Bank Customer Care's response
                    Dear Customer,
                    We understand that our branch official Mr. Rahul Malvee has contacted you and addressed your query. You may send the email confirmation to him on rahul.[protected]@hdfcbank.com. Post receipt of your email, our branch official will process reversal of charges.

                    -Anay
                    HDFC Bank Assistance
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                      A
                      Anilgodara999
                      from Mohali, Punjab
                      Jun 2, 2017
                      Resolved
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                      Resolved

                      Address: Fazilka, Punjab, 152128

                      I am working last two year as a sales executive at m & m so now i apply as a agri loan at branch of khuian sarwar hdfc bank main branch is abohar district. Fazilka so i completely sumbit my docoment and one day 30/05/2017 hdfc call me for verification then she tell me.. That your family member or any relative in polise and political person then i say my friend is on polise and after one day hdfc reject my job profile so what is fault if my friend in polise.
                      Jul 6, 2017
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Jun 03, 2017
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      I request you to share your loan application details, complete address of the branch visited to submit the documents and contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                      -Bejoy
                      HDFC Bank Customer Assistance
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                        A
                        ameet1008
                        from Nashik, Maharashtra
                        Jun 2, 2017
                        Resolved
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                        Resolved

                        Address: Kolhapur, Maharashtra, 416115

                        Sir
                        My account no. Savings [protected]
                        I have gone to widraw amount in atm yesterday dated 01/06/2017. But i hvnt received money rs 500 due to on atm due to techinical error but debited in my account. When i contacted to bank they said within 24 hours ur amount will be reverted but 24 hours has been passed bt not reverted my amount kindly revert my amount of rs 500.
                        Jul 8, 2017
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Jun 07, 2017
                        HDFC Bank Customer Care's response
                        Dear Customer,
                        We have checked our records and found that the disputed transaction has been reversed to your account. You may check your account statement online for further details

                        -Anay
                        HDFC Bank Assistance
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                          A
                          amitalewa
                          from Delhi, Delhi
                          Jun 2, 2017
                          Resolved
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                          Resolved

                          Address: New Delhi, Delhi, 110060

                          Hi.. I was working in my office during the day, suddenly i got a text from hdfc bank my credit card used for rs. 2971.73. Then i called to bank to check who used this card even card is in my pocket. They asked me to block the card and arrange a fir copy but police did not register my complain and asked to me where is the card used. How may i know where the card is used and how can i know this. Bank provide me referene no that is
                          Jul 4, 2017
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Jun 03, 2017
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          I request you to share your card details, transaction details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                          -Bejoy
                          HDFC Bank Customer Assistance
                          May 24, 2018
                          Updated by amitalewa
                          my contact no is [protected] /[protected]..I cant share complete card no...so sharing only last 4 digit which is 3188.
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                            B
                            Be Original
                            from Noida, Uttar Pradesh
                            Jun 2, 2017
                            Resolved
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                            Resolved

                            Address: 122002

                            My name is prateek yadav. My salary account (In hdfc bank) was created in my first company, so once i left the company and joined somewhere else i had to open another salary account. Now my salary account in hdfc bank has been converted to savings account (Without informing me or warning me) in the month of march i had called customer care and raised a request to close my account as i did not want to use the account and they did say that they will follow up with the request and close the account. After that i never logged in to my account through net banking and i do not have a debit card. I logged into my account for some reason on may 2017 and i see that i have rs -2782 in my account. I request you to please take action against this bank.. Thay have no right what so ever to do whatever they want without informing the customer.

                            My accuont num-[protected]
                            Ifsc code:hdfc0000280
                            Jul 27, 2017
                            Complaint marked as Resolved 
                            my mobile number 9313141416
                            HDFC Bank customer support has been notified about the posted complaint.
                            Jun 02, 2017
                            Updated by Be Original
                            my mail id [protected]@gmail.com
                            send me resolution on my mail.
                            thank you

                            Jul 25, 2017
                            Updated by Be Original
                            sir my problem not resolved please resoled my problem.
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                              Be Original
                              from Noida, Uttar Pradesh
                              Jun 2, 2017
                              Resolved
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                              Resolved

                              Address: Gurgaon, Haryana, 122002
                              Website: hdfc bank

                              My salary account (In hdfc bank) was created in my first company, so once i left the company and joined somewhere else i had to open another salary account. Now my salary account in hdfc bank has been converted to savings account (Without informing me or warning me) in the month of march i had called customer care and raised a request to close my account as i did not want to use the account and they did say that they will follow up with the request and close the account. After that i never logged in to my account through net banking and i do not have a debit card. I logged into my account for some reason on may 2017 and i see that i have rs -2782 in my account. I request you to please take action against this bank.. Thay have no right what so ever to do whatever they want without informing the customer.

                              My accuont num-[protected]
                              Ifsc code:hdfc0000280
                              Jul 10, 2017
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Jun 08, 2017
                              HDFC Bank Customer Care's response
                              Dear Customer,
                              We understand that our branch official has contacted you and explained you the reason for negative balance in your account. Further, you are requested to submit account closure application from the customer. Post receipt of the account closure form, we will waiver the pending charges and close the account. You may contact branch official Ms. Kruti Lakhlani on [protected] for further assistance

                              -Anay
                              HDFC Bank Assistance
                              The credit card statements are received inordinately late. Sometimes after the payment due date.
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                                P
                                Prabhash Bhardwaj
                                from Noida, Uttar Pradesh
                                Jun 2, 2017
                                Resolved
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                                Resolved

                                Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

                                My name is prabhash bhardwaj. I am working in a nippon data system limited, noida u. P. (Software company). When i was join the company has opened a sallary account in hdfc bank (Noida sector - 1, bk - 11 sector - 01, noida, uttar pradesh 201301). And they give sallary in check form and the bank did not my check as sallry. They say if the company pay sallary in account directly then i would consider. After that after 3 month your sallary account turned to saving account and you have to keep minimum rs10000 in your account, then i said please closed my account then the branch manager says "no i cant close your account, this is not a protocal, go to your hr and talk her why they open your account. I cant close your account.
                                Then after i came to office and asked hr that they are not closing my account... And after three month 600rs would be fine in every month when i not keep 10000k rs.
                                Then hr talk to dheeraj who has opened my account and also mail him they didnt response any mail.. And not giving proper answer. I could not understand what to do... This issues has four month but and my account didnt close till now and its has negative balance of 2000k.. What to do i could not understand. I am doing a internship they are giving only convenience charge. Please help me..

                                My contact no. Is [protected]
                                Jul 4, 2017
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Jun 03, 2017
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                I request you to share your account/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                                -Bejoy
                                HDFC Bank Customer Assistance
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                                  H
                                  Hanif H Shaikh
                                  Jun 2, 2017
                                  Resolved
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                                  Resolved

                                  Address: Jamnagar, Gujarat, 361345

                                  Today morning I am going to HDFC bank Mithapur for my damage ATM cancel & new debit issue so in bank person close my both debit card when I go back to manager said your r close your card because that bank person apply online by my account so banker r why login my account and I give him my ATM last 4 digit also before applying my coustmer no 47864806. Last digit of my damage debit card 0364 please quary as soon as possible
                                  Hanif
                                  [protected]
                                  Jul 9, 2017
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jun 07, 2017
                                  HDFC Bank Customer Care's response
                                  Dear Customer,
                                  We understand you had visited the branch and applied for new debit card post blocking of debit card. For further assistance you may contact the branch manager on [protected].

                                  -Anay
                                  HDFC Bank Assistance
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                                    S
                                    Sunilpandey
                                    from Mumbai, Maharashtra
                                    Jun 2, 2017
                                    Resolved
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                                    Resolved

                                    Address: 400010
                                    Website: Hdfc ltd

                                    Hey, i would like to register complaint against one of your employee, her name is nazreen antalia, lower parel branch, hdfc ltd. I feel like being cheated by her, as i told her to reduce my home loan emi instead she reduced my tenure period. I was very clear with her to reduce the emi and she agreed for the same. While making the part payment of my loan amount she has reduced the tenure period rather than emi. I have lost my trust on your good bank just because of this incident, i would like to request you to take strict action against her, so that such incident is not repeated with any of the other customers.
                                    I feel that she has done this cheating to act smart and it's not an error.
                                    Jul 6, 2017
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jun 03, 2017
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    We would like to share with you that HDFC Bank, under an arrangement, sources home loans for HDFC Ltd. The loans are then sanctioned and disbursed by HDFC Ltd. You are henceforth requested to write to [protected]@hdfc.com for resolution of your query/complaint.

                                    -Bejoy
                                    HDFC Bank Customer Assistance
                                    Verified Support
                                    Jun 05, 2017
                                    HDFC Bank Customer Care's response
                                    Dear Sunil,

                                    Thank you for writing to us with your feedback. It remains our priority to redress your concerns. We would request you to post the details of your concern at http://bit.ly/1GG54RP to help us address the same effectively.

                                    Regards,
                                    Team HDFC Home Loans
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                                      S
                                      sunilanand808
                                      from Delhi, Delhi
                                      Jun 2, 2017
                                      Resolved
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                                      Resolved

                                      Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

                                      Dear sir,

                                      Amount inr 999 is deduct from my a/c without any reason on date 25.04.2017

                                      Name: sunil kumar anand
                                      A/c no : [protected]
                                      Branch : noida sec 50 - uttar pradesh
                                      Ref no :[protected]
                                      Narration : net pi to hsl sec a/c

                                      Please confirm the reason and refund the same amount

                                      Regards
                                      Sunil anand
                                      Jul 4, 2017
                                      Complaint marked as Resolved 
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jun 03, 2017
                                      HDFC Bank Customer Care's response
                                      Dear Customer,

                                      We understand that you have also raised your concerns at HDFC Bank Support vide Reference Number[protected] and they had addressed your concern through E- Mail dated May 24, 2017.

                                      -Bejoy
                                      HDFC Bank Customer Assistance
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                                        Manish shah 0984
                                        Jun 2, 2017
                                        Resolved
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                                        Resolved

                                        Address: 380007
                                        Website: Recharge_ccavenue_com & PAYUIND (www.oxigenwallet.com)

                                        Dear sir,

                                        With reluctance i have to draft this email informing hdfc bank about fraudulent transactions happened from my account no : : [protected].

                                        With respect to above subject, today i received call from hdfc bank from tel no:[protected] at 14:35 and they informed me that fraud multiple transactions occurred from your account..

                                        I urge to pay your kind attention and look in to the matter of fraud transactions occurred of rs. 15000/- from my debit card and rs.8000/- from my credit card which occurred without my knowledge.

                                        I request you to proceed for the same positively and do the needful at the earliest..

                                        Regards,
                                        Manish shah
                                        M-[protected]
                                        Jul 8, 2017
                                        Complaint marked as Resolved 
                                        HDFC Bank customer support has been notified about the posted complaint.
                                        Verified Support
                                        Jun 07, 2017
                                        HDFC Bank Customer Care's response
                                        Dear Customer,
                                        Our team is investigating in the matter and will respond to you on your registered email id in 7 working days

                                        -Anay
                                        HDFC Bank Assistance
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