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HDFC Bank Complaints & Reviews

2.9
Updated: Mar 24, 2026
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HDFC Bank reviews & complaints page 1212

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M
murali gundimeda
from Tanuku, Andhra Pradesh
Jun 1, 2017
Resolved
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Address: Guntur, Andhra Pradesh, 522502

I'm murali krishna working at axis bank recently am applied credit card in hdfc card was approved nd dispatched received by 30th may by eod got a msg card was inactive then i call to cx care they said card was approved by mistake i dnt know y i need proper explanation abt that so pls provide a proper explanation my civil is good nd my salary is 17500 nd all field verifications is done card no [protected]
Regards
Murali
[protected]
Jul 3, 2017
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Jun 02, 2017
HDFC Bank Customer Care's response
Dear Customer,

I request you to share card details and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance
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    H
    harshal kapoor
    from Chandigarh, Chandigarh
    Jun 1, 2017
    Resolved
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    Resolved

    Address: Faridkot, Punjab, 151204

    Respected sir, am Ravinder kapoor s/o. Sh. Sardari lal kapoor editor kapoor patrika news paper. My hdfc ac. No. [protected],[protected] and [protected] an Pb customer of your bank. Sir today am deposit one check in bank at 3.45pm, bank main gate is closed and i knock the door from atm side. The guard open the door and other person bank inside but the guard dont enter the bank and missbehave with me. Bank manager and other employees see me. Am feel insult off this. Am journalist and also employee in pspcl. Kindly settled my harrasment and action against bank. Thanking you
    RAVINDER KAPOOR
    KOTKAPURA DIST FARIDKOT
    [protected]
    Jul 3, 2017
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Jun 02, 2017
    HDFC Bank Customer Care's response
    Dear Customer,

    I request you to share branch details and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

    -Bejoy
    HDFC Bank Customer Assistance
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      F
      FName
      Jun 1, 2017
      Resolved
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      Resolved

      Address: 641035
      Website: hdfcbankprepaid.hdfcbank.com/hdfcportal/html/LoginFrame.jsp

      To update my food card phone number i tried calling customer service.

      They given 2 options:
      1. Send a mail to hdfc email id. (Email id they said over phone call)
      2. Login and update through www.hdfcbank.com food card login. (They sent temporary ipin through mail to login)

      When i tried to login, it always reports check user id. User id is card number and ipin generated and mailed to my gmail id.

      Then i was sending mail to foodcardsupport. [protected]@hdfcbank.com, which is given by customer care. But google mail delivery system says no such user.

      Just update my mobile number i was reaching here and there, even at the end it is not solved. Is there any other way that i can update food card mobile number??
      Jul 3, 2017
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Jun 02, 2017
      HDFC Bank Customer Care's response
      Dear Customer,

      I request you to share card details and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

      -Bejoy
      HDFC Bank Customer Assistance
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        T
        twink110
        from Jharsuguda, Odisha
        Jun 1, 2017
        Resolved
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        Full & final settlement not done, so unable to get my pf amount

        Address: Raigarh, Chhattisgarh, 496001
        Website: www.hdfcbank.com

        Dear sir/madam,

        My name is twinkle agrawal, and my hdfc bank employee id was 142474.
        My work tenure was[protected] to[protected], and worked as a branch sales officer.
        And i sent my pf withdrawal form in march 2017, and i didn't get any response from their side.
        So, i asked for the response from pad. [protected]@hdfcbank.com, that

        {please note your pf settlement will be done only after your fnf...
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        Indulekha M L
        from Hosur, Tamil Nadu
        Jun 1, 2017
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        An amount of Rs, 1299/- is debited to my HDFC credit card no. [protected]without my authorisation for the debit. I do not know on what basis you have deducted and offering me this one assist for my cards. You are required to refund me that back immediately. I have already lodged a complaint with one assist query number is 2027210. I need the credit back immediately. I never knew that hdfc credit card allows anybody and every body to debit the customer's credit card without written authorisation. IF this is the fate of my credit card, I request you to cancel my credit card immediately
        HDFC Bank customer support has been notified about the posted complaint.
        I have paid Rs 60, 000 as a settlent against Rs 80, 000 and d recovery agent tild dat my dues r settled. But he did not give me any settlement form. Still calling me & threatening me & abusing me ti pay more. Kindly stop this.
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          V
          Vishwa A Anandjiwala
          from Mumbai, Maharashtra
          Jun 1, 2017
          Resolved
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          Resolved

          Address: Thane, Maharashtra, 401107

          Hello i am getting calls for getting job at hdfc bank they are demanding rs.2600.

          Paytm no. [protected]
          Hdfc [protected]
          Ifc code 0002732
          They have told me to send money in this account. Please check the account holder details and do the needful. I also got letter head from hdfc bank stating the job offer for rs. 2600 for the same.
          They are calling me and convincing me that i ll get job of rs.32000 pm. When i checked hdfc site i saw it is a scam. U have account details as i have shared it please do something for the same.
          Jul 3, 2017
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Jun 02, 2017
          HDFC Bank Customer Care's response
          Dear Customer,

          HDFC Bank does not charge applicants any recruitment fee for gaining employment / ask you to deposit any money for giving job offers; authorize any third party (such as vendors, placement services, recruitment agencies etc.) to make any employment offers to the applicants / candidates and does not collect any fee / registration / recruitment charges etc for referring and placing applicants / candidates with them.
          Please note that any offers / benefits / content / instructions presented in such misleading communication / Employment Portals impersonating HDFC Bank, do not represent those of the company and are contrary to our company policy. If any such entity fraudulently representing HDFC Bank approaches you, please refrain from responding to them and do not pay any fee / charges / payment to them. HDFC Bank will not accept any liability for the actions of candidates on spoofed mails / communication.
          We have taken up the matter with concerned team. Please share the copy of offer letter available with you on [protected]@hdfcbank.com for further investigation.

          -Manoj
          HDFC Bank Customer assistance
          Dear team,

          A sum of Rs 2250/- which was refunded by IRCTC on 30/5/17 not credited in my account no 004912%2808. Funds debited on 28/5/17 with ref no [protected]. My Customer ID is 5513485.

          Regards
          Ruchir Agarwal
          [protected]
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            M
            mrsap75
            from Baghdogra, West Bengal
            Jun 1, 2017
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            Hdfc employs goons under pseudo names, to, threaten harass bully customers

            Address: Kolkata, West Bengal, 70045

            Hi, I have Hdfc credit card since 2006. I was a good customer so they kept upgrading my limits.
            I'm suffering from many chronic ailments for about 8 years which resulted in me unfit for work. I left job about 2 years back and have high medical expenses.
            Since 2015 my payments became irregular because of no employment. However, I tried to make the payments whenever possible. I explained the matter to the telecalling deptt and...
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            Vikas12
            from Ahmedabad, Gujarat
            May 31, 2017
            Resolved
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            Resolved

            Hello,

            I have defaulted some 8-10 EMIs on my PL, however, upon no response bank employee called my family member that is okay, but he shared my loan details with him, which I feel is a breach of privacy and willing to take a legal action on the same. I agree that I am a defaulter and bank has the right to take action accordingly, but does it give anyone from bank a right to share my loan details like amy overdue amount and EMIs I have defaulted?

            Kindly suggest
            Jul 2, 2017
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            May 31, 2017
            Updated by Vikas12
            HDFC Bank — Personal Load

            1 Review
            Vi Vikas12 on May 31, 2017 Mark as Resolved

            Hello,

            I have defaulted some 8-10 EMIs on my PL, however, upon no response bank employee called my family member that is okay, but he shared my loan details with him, which I feel is a breach of privacy and willing to take a legal action on the same. I agree that I am a defaulter and bank has the right to take action accordingly, but does it give anyone from bank a right to share my loan details like amy overdue amount and EMIs I have defaulted?
            Verified Support
            Jun 01, 2017
            HDFC Bank Customer Care's response
            Dear Customer,

            I request you to share your account/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

            -Bejoy
            HDFC Bank Customer Assistance
            Jun 02, 2017
            Updated by Vikas12
            No point sharing the details coz I raised the same concern before and you guys cornered me someone called me on this issue in June and shouted on me. Anyways I just want to know whether sharing such details as mentioned in the initial message is allowed or not. Thats is all I want to know
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              T
              Tamanna HR
              from Delhi, Delhi
              May 31, 2017
              Resolved
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              Resolved

              Address: 140603
              Website: credit card

              Myself tamanna sharma d/o suresh sharma, wanted to register a complaint that one of your agent had collected supportive documents from me to apply for hdfc snapdeal credit card. That person name is mangal and his contact details are [protected] who had stopped answering my call after collecting the documents on may 19' 2017. That person had carried all my required documents that he may misuse or may also issue credit card on my name and can misuse that, circumstances could in any way. I request to the bank to kindly close such request if ever generated on my name. Humble request to kindly help me out and help to others as well who may get trapped by this spammer. Here i am attaching my pan and adhaar card for your info, apart from that my bank account statement and employment proof is with that guy only.
              My contact detail is [protected], kindly get in touch at the earliest possible.
              Jul 11, 2017
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Jun 05, 2017
              HDFC Bank Customer Care's response
              Dear Customer,
              we infer that you wish to have the status of your credit card application. In this regard, we are unable to trace your application records with the details provided in your post, Having said this, we request you to provide the following details to the below e-mail id to enable us to do the needful.

              Name as mentioned on the application form
              Place where the application was submitted
              Your latest contact numbers
              Your complete residence address/ City of residence
              Your email address

              You may write to us at: [protected]@hdfcbank.com and we shall assist you.The reference number for this interaction is [protected]. -

              -Anay
              HDFC Bank Assistance
              Sir my account not active my account no [protected] pl sir solved my problem and give me first my mobile no confirmed
              Hi Kindly let know why amount of 715.69 was deducted from my account for dc intl atm w/d markup+st[protected].
              Dear Madam,

              Dont disclose any personal documents on open forum. I request you to complain your issue to grievance redressal HDFC.
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                R
                rajappan subarani
                from Salem, Tamil Nadu
                May 31, 2017
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                Address: 641018

                R. Subarani hdfc a/c no: [protected] சாய்பாபா காலனி, nsr road கிளை, கோவை.கடந்த 2011 ஆம் ஆண்டு முதல் hdfc வங்கியில் account வைத்து உள்ளேன். தற்சமயம் hdfc வங்கியின் மிக மோசமான சேவையின் காரணமாகவும் மற்றும் பலவித பிரமிக்கத்தக்க கட்டணங்களாலும் வங்கி கணக்கை முடித்து கொள்ள விரும்பினேன்.கடந்த மூன்று மாதங்களாக மிகவும் அலைக்கழிக்கப்பட்டேன்.
                25, 000/- classic a/c-ல் இருந்து 10, 000/-க்காவது மாற்றித்தாருங்கள் என்று கூறினேன்.அவர்களின் விளக்கம், கீழே இருந்து மேலே போகலாம் ஒரு முறை சென்று விட்டால் மேலே இருந்த்து கீழே வர முடியாதாம்.10k முதல்1லட்சம் வரை minimum balance என்ற முறையில் தான் வங்கி நிர்வாகம் செயல்படும் என்று தெரிவிக்கிறார்கள்.
                முன்பெல்லாம் மூன்று மாதங்களுக்கு ஒரு முறை minimum balance முறை கடைபிடிப்பார்கள். என்னால் ஒரு மாதம் இல்லை என்றாலும் மற்றொரு மாதத்தில் maintain பண்ண முடியும்.இன்றைய சூழ்நிலையில் மாதம் மாதம் என்பதெல்லாம் என்னால் முடியாது.இதை உங்கள் வங்கி வாடிக்கையாளர் சேவை பிரிவில் உள்ள அரை மெண்டல்களிடம், முட்டாள் மேலாளரிடம் பல முறை தெரிவித்து நேரம் தான் வீண்.
                இதன் பின்னாவது நிர்வாகம் உடனடி நடவடிக்கை கண்டிப்பாக எடுக்க வேண்டும், எடுப்பீர்கள் என்று நினைக்கிறன், பார்ப்போம்...

                இப்படிக்கு,

                R. Subarani.
                HDFC Bank customer support has been notified about the posted complaint.
                I have to information about my creadit card issues.
                Hi Team,

                I have done the transaction of Rs. 5000 on date[protected] at 03 17 AM.

                Its been more than 4 days I haven't received my money in My Payzapp Account.

                This fails at the time of when I tried to send money through Account No and IFSC.

                Please confirm when it will be credited to My Payzapp Account. Contact No - [protected]
                Dir I have use credit card hdfc bank and I have contract last 5 days but not any risponsble person not solve may problem
                Give me e Mail id
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                  O
                  Oves Kudchiwala
                  from Deulgaon Raja, Maharashtra
                  May 31, 2017
                  Resolved
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                  Resolved

                  Address: Aurangabad, Maharashtra, 431001

                  At aurangabad mh i had take loan for aprox 30 for two wheeler frm hdfc bank, and loan got over in 2014 amd till date i havnt received noc and now i have sold the bike and when i went to bank to demand noc they want to charge 500rs... Which is not right, its not abt money but they are like robers, and the lady at the bank was really stupid n rude, seems like uneducated and she says we dont care i[censored] dont take loan frm this bank... And im a customer of hdfc bank since more then 10 yrs. Contact me plz on [protected]
                  Jul 3, 2017
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Jun 01, 2017
                  HDFC Bank Customer Care's response
                  "Dear Customer,

                  I request you to share your account/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

                  -Bejoy
                  HDFC Bank Customer Assistance"
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                    S
                    siddu1920
                    from Hyderabad, Telangana
                    May 31, 2017
                    Resolved
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                    Resolved

                    Address: Hyderabad, Andhra Pradesh, 500070

                    Dear Team

                    We have taken personal loan in rani gunj branch. The payment for this month has been delayed for a period of 25days.
                    We were out of station and couldn't be able to respond to your calls. We were trying to reach you since 3days for clearing the payment as the payment through online is not happening.
                    Today morning one of your Call center executive have called us. I informed him to send the executive for the payment. His conversation towards customers was very harsh and reckless.
                    This is not the first time happened with your Call center Executives.

                    Executive Name : Mohammad
                    Jul 2, 2017
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Jun 01, 2017
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    I request you to share loan account details and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

                    -Bejoy
                    HDFC Bank Customer Assistance
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                      S
                      Satish Kumar Bedi
                      from Ludhiana, Punjab
                      May 31, 2017
                      Resolved
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                      Resolved

                      Address: Mohali, Punjab, 160062

                      Dear sir,
                      This is infom you that today in morning my debit card no.41602103xxxx7653
                      Manvinder singh SB No[protected] at 4.36.50 AM Rs 5200 detected from my account i have nor purchesed any thing from itune.com and 4.49 am missed call from[protected] i call at 5.06 am but no reply this is reqused to you that please refund my money.
                      Thanks
                      M.S
                      Aug 5, 2021
                      Complaint marked as Resolved 
                      Dear Customer,

                      We understand you had called our phone banking number and lodged complaint regarding the same. Our team will investigate in the matter and revert to you in 12 working days. For any further assistance, you may write to us at [protected]@hdfcbank.com

                      -Anay
                      HDFC Bank Customer Assistance
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                        C
                        Chayan1971
                        from Kolkata, West Bengal
                        May 31, 2017
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                        Address: 9133

                        I am chayan das a hffc credit card holder. The sales exicutive sold me a health insurance plan after a lots of arguments the sales team has no manner they speak in such way that they are helping me by selling the policy. I asked them twice or thrice but repetedly they said that after my confirmation they send me a policy bond and after receving i cancel it anytime. But i come to know that it is not mandatory to say ok and they also given me wrong information to do the policy. It is too much. I request to cancel the policy which emi is not start yet and refund the entire amount which was debited from credit card a/c. I think the policy is bad and also customer service
                        HDFC ERGO General Insurance customer support has been notified about the posted complaint.
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                          Ritesh864
                          from Mumbai, Maharashtra
                          May 30, 2017
                          Resolved
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                          Resolved

                          Address: 442702
                          Website: Www.hdfcbank.com

                          I have a loan account at hdfc bank from last three years.. Two months back i cleared all the dues and i filled all the amount... But they are not they are not giving me no due certificate... They are asking for the 2% surcharge on the total of the loan amount... And also the bank is talking about the rbi guidelines... As per my knowledge there is no such guideline for the foreclosure of loan account... But they are harrasing me for the 2% surcharge... Please help me out... I am in a big trouble...
                          Jul 2, 2017
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Jun 01, 2017
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          I request you to share loan account details and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

                          -Bejoy
                          HDFC Bank Customer Assistance
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                            G
                            Gajender Kumar sehrawat
                            from Delhi, Delhi
                            May 30, 2017
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                            Address: New Delhi, Delhi, 110043

                            Hello,

                            I confirm in past that don't want to join programmanagement program but still charge for this.

                            Savings account no.: [protected]
                            Savings account no.: [protected]
                            Savings account no.: [protected]

                            I like to close my account if these charges are not reverse in my account.in past also ask that don't want to join this program.

                            Hope problem resolve in next 24-48 hours otherwise visit bank for close them.

                            Thank you.
                            Gajender kumar
                            [protected]
                            HDFC Bank customer support has been notified about the posted complaint.
                            May 30, 2017
                            Updated by Gajender Kumar sehrawat
                            I receive a call from HDFC bank now and he ask me to share confidential details of my ATM card. When i said then use abuse language.

                            Really bad service. Close all my account soon.
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                              P
                              priyasainips
                              from Delhi, Delhi
                              May 30, 2017
                              Resolved
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                              Resolved

                              Address: Meerut, Uttar Pradesh, 250004
                              Website: www.hdfcbank.com/branch-atm-locator/hdfc-bank-banks-garh-rd-meerut-19122/Home

                              With due respect, it is to kindly inform you that my father sh. Suresh singh saini had taken hdfc life sampooran/samridhi insurance policy number[protected] on 14 march, 2012 (Copy attached) from hdfc branch suryansh plaza 171/1, taru kunj, garh road garh road meerut-250004 uttar pradesh. Later my father had assigned this policy to me (Copy of assignment attached).

                              The last premium of the policy along with necessary documents were submitted on 17.04.2017 (Copy of acknowledgement attached). At the time of final premium payment i was informed that my claim will be processed soon but i have not received my claim till date i. E. 30.05.2017.

                              Initially when i visited the concerned branch i was given some false technical reasons such as your kyc document in the branch is due, your branch refused to accept the amount etc. For not processing the same. When i contacted my branch for the same then it was found that no such communication was done by the hdfc branch. Now when asked, bank officials say that it will be done on next day but no result so far.

                              In this regard, please refer to irda notification (Protection of policy holder's interests) regulations, 2002 dated 26 april, 2002 wherein it is stated that "a life insurance company, upon receiving a claim, shall process the claim without delay. Any queries or requirements of additional documents, to the extent possible shall be raised all at once and not in a peace meal manner, within a period of 15 days of the receipt of the claim". As per the notification claim should be disbursed withing 15 days but even after 30 days the claim has not been processed by the bank and i am made to visit the branch again and again. Due to this i am suffering a lot.

                              In view of the above, you are requested to take necessary action at your end to expedite the process of my claim.
                              Jul 5, 2017
                              Complaint marked as Resolved 
                              HDFC Life customer support has been notified about the posted complaint.
                              Verified Support
                              Jun 02, 2017
                              HDFC Life Customer Care's response
                              Hi, please write your concern to us at [protected]@hdfclife.com. It will be looked into and the required response would be shared with you by us accordingly.
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                                P
                                Pahar gang
                                from Gurgaon, Haryana
                                May 30, 2017
                                Resolved
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                                Resolved

                                Address: New Delhi, Delhi, 110055
                                Website: no

                                Dear sir (Hdfc bank)

                                Sir mera naam sandeep kumar maurya hai main hdfc ka purana customer hu. Sir maine hdfc bank se credit banwaya tha but jab uska biil aaya kafi
                                Jayada biil aaya hai mera credit card kisi aur aadmi ne misuse kiya hai, mera bill overdue ho gya hai is time mere pass paise nahi hai ke main bill jama kar saku...

                                Mere pass hdfc bank se one week se roj 500 baar phone aata hai aur
                                Mere sath misbehav kiya jata hai aur mujhe gali di jati hai, maine unko
                                Alreday bol diya tha ke main 10 june ko kuch paise jama kara dunga
                                But wo baar baar mujhe parshan karte hai,

                                Sir hdfc bank walo ne mujhe mindely disturb kr diya hai mujhe
                                Sucide karne per majboor kar diya hai, mere nakuri chali gayi hai is
                                Time, un logo ne mere company me direct hr se baat kar le hai
                                Main unko baar baar bolta raha ke main 10 tak kara dunga,

                                Please help me sir

                                Jaha se phone aata tha unko no

                                [protected]

                                49358600
                                66577500
                                49358450
                                [protected]
                                [protected]
                                [protected] sir aur bhi no hai mere pass

                                Thanks

                                Sandeep maurya

                                [protected]
                                Jul 1, 2017
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                May 31, 2017
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                I request you to share your complete issue, credit card details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                                -Bejoy
                                HDFC Bank Customer Assistance
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                                  B
                                  balauz
                                  from Thiruvananthapuram, Kerala
                                  May 30, 2017
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                                  Address: 600074

                                  Dear all,
                                  I have a Hdfc health insurance policy with number[protected]/1, without claim passes about 2 yrs and it was happened to claim for a hospitalisation, the customer care officers Miss guiding each time and trying to put hurdle as much they can in order to reject the claim. In my life I never came across these type of cheating and happens only because that I am a Indian. They can put their own thousand laws which you came to know only after claim. I lost hope on the system and the dignity. I just post this article if anybody and anywhere can know before going to take any decisions.
                                  From : poor fated Indian viable to get cheated 24x 7
                                  HDFC ERGO General Insurance customer support has been notified about the posted complaint.
                                  I have lodged a claim with them for my car since 23rd May, till now they have not yet approved my claim.my policy no. is[protected]
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                                    I
                                    individual
                                    from Itaunja, Uttar Pradesh
                                    May 30, 2017
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                                    Address: Lucknow, Uttar Pradesh
                                    Website: www.hdfcbank.com

                                    Hdfc bank customer support team contacted us to resolve our problem of removal of name from cibils blacklist now why they are asking 9000/- rs to remove name from blacklist which kind of a procedure is this... After paying all due amount and after that 5000/- as penalty in 2015... Now why again asking for money to remove name... Need an answer to this??
                                    HDFC Bank customer support has been notified about the posted complaint.
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