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HDFC Bank Complaints & Reviews

2.9
Updated: Mar 24, 2026
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HDFC Bank reviews & complaints page 1214

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A
ashwin12567
from Mumbai, Maharashtra
May 29, 2017
Resolved
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Regarding converting salary account into saving account

Address: 411037

My first company created my salary account in HDFC bank, so when i changed company and joined another company my new salary account opened,
Hdfc bank convert this salary account into saving account(without informing me or warning me)

after leaving company i never logged into my HDFC bank salary account, now it's showing me negative balance in my account

Where should i approach to close this without paying...
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somnath.b
from Pune, Maharashtra
May 29, 2017
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Address: 411017
Website: hdfc custmare

Bank name:- hdfc
Branch :- pune
Tadiwala road, opp sohrab hallpune 411001

Pin no-411001
Cust id:[protected]
Saving a/c — closing of salary a/c

Ifsc code : hdfc0001210
Cust id:[protected]
Mo.:- [protected]
Hi i am somnath ganpati bhosale closing of salary a/c - saving a/c

Sir/madam

I here by request you to close my salary a/c as i could not proceed further.
HDFC Bank customer support has been notified about the posted complaint.
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    J
    Joohi Singh
    from New Delhi, Delhi
    May 29, 2017
    Resolved
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    Address: 110078
    Website: hdfc

    Dear sir

    My self joohi singh. And i have an account in hdfc bank.
    My account number is *30 and my branch location is
    New delhi. On 28may 2017 morning 8:17 am received one message and i checked my bank statement online i have noticed that somehow my 3500rs has been deducted from my account. Statement shows that money has been withdrawn from atm (Rs.3500.00 was withdrawn using your hdfc bank card ending 4267 on[protected]:08:17:35 at gole ka mandir oatm.) even when card is with me all the time. That means somebody using my duplicate card to access my account
    I need your advise how to track this issue, can it be bank fault or its a 3 party fraud or its a mistake by bank. I have already logged complaint to hdfc bank. How may i claim my money back? Or whether it is malware attack something like that... Plz suggest
    Jun 29, 2017
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    May 29, 2017
    HDFC Bank Customer Care's response
    Dear Customer,

    I request you to share your account, transaction and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

    -Anay
    HDFC Bank Customer Assistance
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      S
      sameena2
      from Pune, Maharashtra
      May 28, 2017
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      Address: 411047

      Team,

      My hdfc food card has been lost since 2 days.
      Please let me know the procedure to re-issue the card blocking the old one
      Also need to transfer the balance from old food card to new food card once re-issued

      Card details as below

      [protected]

      Email - id : sameena. [protected]@cognizant.com
      Employer - cognizant

      Thanks & regards
      Sameena shaikh
      Jun 29, 2017
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      May 29, 2017
      HDFC Bank Customer Care's response
      Dear Customer,
      Please contact our phone banking number and place request for replacement of prepaid card:

      http://www.hdfcbank.com/personal/find-your-nearest/find-phone-banking

      -Anay
      HDFC Bank Assistance
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        M
        Manas dutt
        from Chilakalurupet, Andhra Pradesh
        May 28, 2017
        Resolved
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        Address: KOLKATA
        Website: [email protected]

        I have taken a car loan of worth rs 300000/- from hdfc car loan department in the year 2014 and the tenure of the loan is also completed in may 2017 without any lapses in payment mode but i have not received the papers till today. Kindly take special initiative to send the papers at my address given below:

        Aditya elegance,
        Block-e, flat no.6,
        5 k. B. Sarani (Mall road),
        Dum-dum, kolkata (Wb),
        Pin-700080

        Regards
        Manas dutt
        M-[protected]
        Jul 2, 2017
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Jun 01, 2017
        HDFC Bank Customer Care's response
        Dear Customer,
        We understand our branch official Ms. Poulomi Patra has contacted you and addressed your issues relating to NOC (No Objection certificate).

        We like to confirm that NOC sent to his office address via speedpost POD no EW[protected]IN

        -Anay
        HDFC Bank Assistance
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          S
          surajprakash13
          from Delhi, Delhi
          May 28, 2017
          Resolved
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          Resolved

          Locker charges

          Address: 122008

          I have a locker with hdfc bank.. Which i wanted to surrender in january but the bank employee said you have already been charged till 2017 april so it is better to surrender in april.. I went to the branch in 2017 april they said you have already been charged on 2nd of april i am a senior citizen have a classic account with hdfc and the branch employe straight away very rudely said no sir nothing can be done.. This is very rude i escalated...
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          A
          ATIF HAIDER
          May 28, 2017
          Resolved
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          I am not getting OTP through net banking

          Address: 842001

          Hiiiiiiiiiiii,
          If i try to add new benificiary through internet banking, i am not getiing otp on my registered mobile number, this problem occured since 3 months, i visited my home branch but they are not able to right answer, what i have to do for the solution, otp is the major problem in hdfc bank.
          Please contact me on my mobile number:[protected]...
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          M
          Meenal Saran
          May 28, 2017
          Resolved
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          Resolved

          Address: Mumbai City, Maharashtra, 400076

          I am HDFC bank customer having account number [protected], I received message today around 1 am on 28 May, 17 that a transaction of 1630 is made on my debit card at global fusion, versova, however I have never done that transaction and the card was with me all the time, and I Was in Bandra at that time . Please look into the matter and resolve the issue asap. I am really surprised how this can happen without cvv, pin or password. Please resolve this issue.
          Jun 29, 2017
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          May 29, 2017
          HDFC Bank Customer Care's response
          Dear Customer,

          While we investigate in the matter, we request you to contact whether we may block your debit card for security purpose.

          You may look forward to receive response on your registered email id in 12 working days

          -Anay
          HDFC Bank Customer Assistance
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            R
            RANAaaa
            from Mumbai, Maharashtra
            May 28, 2017
            Resolved
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            Resolved

            Address: Indore, Madhya Pradesh, 452010
            Website: .

            Hi Neelam Mam,

            As I told you that Rs 3000 has been debited from my account but the same was not dispensed from ATM machine. I waited for 6-7 days but the amount was not reversed in my account. I asked from you to raise the complaint for the same but till the date money hasn't been refunded.

            Pls find the following details for your reference and help in refunding the amount asap.

            Savings Account No.: [protected], TRADE HOUSE Indore.
            Ranjeet Singh

            14 May 2017 NWD-512967XXXXXX[protected]INDORE [protected] 14 May 2017 1, 500.00 6, 807.32
            14 May 2017 NWD-512967XXXXXX2980-VD762401-INDORE [protected] 14 May 2017 1, 500.00 8, 307.32

            Thanking you,
            With regards,
            Ranjeet Singh
            [protected]
            AC No - [protected]
            Jul 1, 2017
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            May 30, 2017
            HDFC Bank Customer Care's response
            Dear Customer,
            As an HDFC Bank customer, when you transact at a non-HDFC Bank ATM the transaction is routed through ATM networks authorized and governed by the RBI. As per the extant RBI guidelines, disputes pertaining to non/short dispensation of cash need to be resolved by way of Charge Back, wherein the card issuing bank raises a chargeback on the acquiring bank whose ATM was used to conduct the transaction. The acquiring bank has to revert with a valid proof in the form an ATM Log indicating that the funds were successfully dispensed failing which the customer’s account will be credited within 7 working days from the date of complaint. Furthermore, as per the network operating guidelines, the ATM log is sufficient and conclusive proof of successful cash dispensation.

            We had raised a chargeback on acquiring bank’. If the acquiring bank whose ATM was used to conduct the transaction does not revert with a valid proof in the form an ATM Log indicating that the funds were successfully dispensed, the amount will be credited to your account on the 7th working day from the date of complaint. Incase the acquiring bank provides a proof of the validity of the transaction the same will be forwarded to your home branch. A letter to that effect will also be sent to you and the account will not be credited. The status of the complaint will also be communicated to you through SMS on your mobile number.

            -Anay
            HDFC Bank Assistance
            Dear sir/ madam,
            Kindly note even my repeated reminders to your regarding my statement, still monthly due payment amount not being corrected from your side.
            Kindly note i am very disappointed about your behavior of customer care executive through my mobile no.[protected]
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              S
              Samikshan Majumdar
              from Delhi, Delhi
              May 28, 2017
              Resolved
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              Address: Mumbai City, Maharashtra, 400013

              Dear Sir/ Madam,
              My name is Samikshan Majumdar. I have a savings bank account (A/c no.:[protected]) with HDFC. Few months back I bought some products online with my HDFC Credit card. I have been paying my bills on a reg basis, except for the month of May since I have a few queries related to the charges levied by bank. Representatives call me on a regular basis and ask me to make the necessary payment. I inform them each and every time that I would love to make the payments, but I have a few queries since I have few doubts about the amount that I am supposed to pay.
              Non of the representatives have ever answered any of my questions. As soon as I ask them anything, either they reply with something that's totally unhelpful or they transfer my call to some other department and this keeps happening over and over again.
              Without informing me and without my consent they managed to deduct a hefty amount from.my account, but which they again credited back to my account. But how did they deduct the amount on the first place? That too without providing me with any information (account statement attached).

              Yesterday I received innumerable calls from a HDFC bank representative named Vivek ( contact no. [protected]). He said he was an employee of HDFC.
              He kept calling me and was trying to scare me by threatening to come to my house, bash me up and collect payment. I informed him that there's some issue which I need to straighten out about the charges levied and that I would make the payment soon.
              But he kept threatening me using awful language filled with abuses.
              I asked him to speak in a professional manner if he wanted to continue with the interaction. He kept abusing and threatening. Then I informed him that if he kept threatening me, then I might have to report it with the police, to which he answered with confidence that HDFC has connections and good relations with the police.

              Kindly guide me and help me.

              Thanks & regards,

              Samikshan Majumdar
              Jun 28, 2017
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              May 28, 2017
              HDFC Bank Customer Care's response
              Dear Customer,

              I request you to share your credit card details, complete issue and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected]in the subject line. Will assist you better.

              -Bejoy
              HDFC Bank Customer Assistance
              May 28, 2017
              Updated by Samikshan Majumdar
              Right now the problem is that one of your employee named Vivek ( contact no. [protected]) is threatening me. He said he was an employee of HDFC.
              I want some information regarding the same. Who is this guy and is he an employee with your bank or not?
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                A
                Abhaysinh Ker
                from Rajkot, Gujarat
                May 27, 2017
                Resolved
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                Address: Jamnagar, Gujarat, 361345
                Website: mithapur HDFC bank

                Hdfc service thad kalash savise che
                Hdfc ma may carant account che pan sarvive thad clash che
                •branch:mithapur.
                •ifsc code:hdfc0001446.
                Nam no branch ma mary account che pan service betar nathi
                Ha mithapur gam ma biji benko
                Jem ke axish bank, ke icici bank
                Jevi biji praivet bank avi jay to
                Castamar ne sari service made
                Kem ke mithapur ma hdfc bank paste
                Ghana castamar hovathi mitapur bank
                Uchama 6e.. Bai
                Jun 28, 2017
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                May 28, 2017
                HDFC Bank Customer Care's response
                Dear Customer,

                I request you to share your account/customer Id, complete issue, complete address of the branch and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                -Bejoy
                HDFC Bank Customer Assistance
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                  N
                  nareshchpradhan
                  from Mumbai, Maharashtra
                  May 29, 2017
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                  On dt 24-5-17 i tried to withdraw money from boi atm at jyothi nagar ramagundam. Money didn't came out due to cash end in atm but amount cut from my account and till date not refunded in my account. My card no ending 1262. No receipt also came from the atm.
                  I have used my debit card at boi atm (Ramagundem, jyoti nagar) for cash withdrawl for rs4000.00
                  The amount is cut from my account
                  The atm is cash less and no cash came from atm.
                  Also no receip came from the atm for my proof.
                  I used hdfc debit card ending 1262.
                  Pls help in getting my cash back.
                  Jul 1, 2017
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  May 31, 2017
                  HDFC Bank Customer Care's response
                  Dear Customer,
                  We regret any inconvenience you may have faced. Request you to write to [protected]@hdfcbank.com with your account number, Date & amount of the transaction and the reference id TTU[protected]. A bank representative shall contact you as soon as we receive this information

                  -Anay
                  HDFC Bank Assistance
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                    N
                    Narasimha srinu
                    from Mumbai, Maharashtra
                    May 27, 2017
                    Resolved
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                    Address: Hyderabad, Andhra Pradesh, 500018

                    Hi my name is Narasimha,
                    Recently i had credit card form HDFC Bank, then one assist debited 1299/- from my credit card. Without any manual info and any call, they are debited that money. I was called them, they are telling "We are not cashback that money but they will deactivate one assist membership". And one assist terms and conditions having "They will cash back 100% money if it will deactivate before 30 days of activation". I think they will run fraud company.
                    Please solve my problem.
                    Aug 7, 2021
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Dear Narasimha,

                    Greetings from OneAssist...!

                    We deeply regret for the inconvenience caused to you & appreciate your patience.

                    We are unable to find any details, requesting you to kindly share the customer ID or registered mobile number.

                    Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

                    Regards,

                    Deepika

                    Team OneAssist
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                      A
                      Anishachak
                      from Tumkur, Karnataka
                      May 27, 2017
                      Resolved
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                      Resolved

                      Address: 560043

                      Hi,

                      My name is anisha, i had applied for a personal loan through hdfc bank. I am currently workin in tesco bangalore and my salary account is with hdfc bank. I applied for a personal loan online for 150000. I then had received a message from hdfc bank saying your personal loan application nmbr 48036378 is in principle approved for 150000. I submitted all d documents and completed all d process.. My tellecaller's name is sara who on d frst day told me tht the loan ll b processed n d nxt day by aftrnoon.. I waited for 2 days nd cald her.. Thn she told thg had a small doubt if i alrdy had a loan wth hdfc bank.. I cleared saying i dont.. Thn she told ok i ll process it rite now nd d loan ll b disbursed d nxt business day. Thn again i got a call tht i ll hv a house verification.. I told thm tht i hv office on friday dated 26th may, 2017 nd wont b available until 9 pm nd askd thm to send d guy n saturday.. Saturday i spoke wth d guy who told he ll cme n d aftrnoon bt did nt gv a tym.. I cald him again n d aftrnoon nd thn he said he ll only cme whn the field guy who collctd d documnt wud call n tell him to go.. Spoke wth sara n friday.. She told tht its showing negative n house verification.. Bt in reality it nvr hpnd.. I also tried reachin sara's manager.. Mr. Gaurav.. Who nvr pickd my call.. Nvr responded to my msg.. Nor to my email.. I think ths is really really unprofessional frm a nationalised renowned bank.. Plz undrstnd tht we customers r imp fr u to run d show.. Treat us properly.. Whn we do a mistake we r penalised.. Whn u do u hv an escape bcoz we dont say nethn n frgt n move on.. Plz undrstnd tht m a grl who s workin alone.. Livin in a city.. U dont hv d right to # around n waste my tym by blatantly lying n my face.. U either process d loan or reject.. Bt u hv no right to beat around d bush n waste my tym.. Thr r mny other lenders whom i can approach.. I will nvr recommend ne1.. I request sm1 to look into ths n address ths asap.. I need thngs to b transparent.. Dont gv fake promise.. I hope things r fine.. Or else i ll hv to tke ths to a new level.. To social networkin sites..

                      Looking forward to your response.

                      Thanks,
                      Anisha
                      Loan application nmbr[protected]
                      Acknowledgement slip nmbr - uap 7598637
                      Jun 29, 2017
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      May 29, 2017
                      HDFC Bank Customer Care's response
                      Dear Customer,
                      Your loan application has been considered in line with the bank's internal credit policy (which is based on a combination of financial and related criteria and/or statistically determined scores to assess credit eligibility) and operating/credit processes (which include a combination of verifications, credit bureau reports and document verifications). We regret to inform you that based on the above, we are unable to approve your loan as your application does not meet the above-mentioned internal criteria of the bank.

                      -Anay
                      HDFC Bank Assistance
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                        J
                        Jagdamba Sharma
                        from Delhi, Delhi
                        May 27, 2017
                        Resolved
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                        Resolved

                        Address: New Delhi, Delhi, 110066

                        Dear sir,

                        On 8th may 2017, i went to a canara bank atm, khasra :- alipur, sonia vihar, 3rd pusta, delhi - 94 for withdrawing 10000rs. But money came out in uneven manner and by the time i collect all money it went back to the machine, leaving just 2000rs in my hand out of 10000rs.
                        Complaint registered at customer care telephonically by reference number:- 1311725 dated[protected]. Apart from this cardholder dispute form also submitted to homebranch at bhikaji cama place, ug10, 11& 12 delhi-66 on 25th may, 2017.
                        Customer care is asking to arrange cctv footage from canara bank,
                        Canara bank, buradi branch is saying cctv footage will not be provided to customer directly, it will be given to only if hdfc bank raise complaint and ask for footage from them.
                        Sio kindly help me in recovering my 8000 rs as soon as possible.
                        Jun 28, 2017
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        May 28, 2017
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        I request you to share your account/customer Id, transaction details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                        -Bejoy
                        HDFC Bank Customer Assistance
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                          A
                          Avinash2701
                          from Bengaluru, Karnataka
                          May 27, 2017
                          Resolved
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                          Resolved

                          Address: Bangalore, Karnataka, 560103
                          Website: HDFC bank

                          With no other option available, i am writing my complaint here against HDFC loan promotional calls. I keep getting promotional calls for HDFC loans everyday from different number. I had been blocking all the numbers but i am getting calls again and again from different number everyday. I had never every stepped in any of the HDFC banks in my entire life yet i am not sure why HDFC is interested in lending me loan. My mobile number is registered with DND and i had raised complaints several times with my service provider yet they were of no use. Hope i may get some help from here. I received call from [protected] on 27-May-2017(Saturday), upon ignoring and blocking she called me again from [protected] in 5 mins and started arguing with me. its very annoying and frustrating i am even getting calls in the weekends when i cant ignore the strange numbers as my clients will be calling me from different numbers.

                          https://leads.hdfcbank.com/applications/misc/dnc/dnc.htm this link is not accessible.
                          Jul 3, 2017
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          May 28, 2017
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          In case u wish to stop receiving our promotional calls or msgs, u can register ur number for DNC here: http://bit.ly/1TNT8UB.

                          -Bejoy
                          HDFC Bank Customer Assistance
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                            K
                            from Hyderabad, Telangana
                            May 27, 2017
                            Resolved
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                            Resolved

                            Address: 500012
                            Website: www.hdfcbank.com

                            I surrendered my locker no. 278 in HDFC MLA Colony branch before 31st March 2017. However, my bank account has been debited with locker rent charges of Rs, 8, 000 and service tax of Rs. 1, 762.50 in the month of April'2017. I have already brought this to the notice of branch, but did not receive any update from them. I have already followed up with them for couple of times. The relationship manager, Mr. Ranjith mentions that he is not responsible for the refund of my amount, as he did not initiate my locker process.

                            Also, in between i have received call from the head office team(they mentioned) that they require the signature on the locker rent closure form of some third person. However, the locker was only in the name of me and my husband. Not sure how their documentation process works. This is how they store the customer data.

                            waiting for my refund.
                            Jun 28, 2017
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            May 28, 2017
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            I request you to share your account/customer Id, complete address of the branch and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                            -Bejoy
                            HDFC Bank Customer Assistance
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                              J
                              Jitender Lahiri
                              from Delhi, Delhi
                              May 27, 2017
                              Resolved
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                              Resolved

                              Address: 110017
                              Website: [email protected]

                              Please ensure that
                              Your collection team has extremely abused
                              Tele caller are girls name - anita /rakhi/urmila... That lady beyond the job she say my fathers bank eske chakar mai 70% customer are defaulters itni gali galoes deti hai. Ki emi collection kar rahi hai personally dusmani nikal rahi hai please make sure...

                              Thanking you
                              Regards
                              Jitender lahiri
                              [protected]
                              Jul 1, 2017
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              May 28, 2017
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              I request you to share your loan account details, caller details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                              -Bejoy
                              HDFC Bank Customer Assistance
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                                G
                                from Unnao, Uttar Pradesh
                                May 27, 2017
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                                Address: 133001

                                I had taken a used car loan of 8 lacs on fortuner in oct 2015 for 36 months. I had paid 18 instalments of 27151.
                                The principal balance is 4, 40000/- now.
                                I contacted hdfc bank for pre closure they are asking 5.75% charges. App 25000.
                                It is a robbery.
                                I was told that no pre payment charges are applicable.
                                It is cheating.
                                What legal action can i take.
                                They are not ready to give in writing for the charges.
                                Naresh garg.
                                Ambala.
                                [protected].
                                Mail id:garg. [protected]@gmail.com
                                HDFC Bank customer support has been notified about the posted complaint.
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                                  A
                                  ankita jal
                                  from Kolkata, West Bengal
                                  May 27, 2017
                                  Resolved
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                                  Resolved

                                  Address: Kolkata, West Bengal, 700040

                                  I recently went for an interview in hdfc bank at Gillander house, A block, Kolkata but I must say I was totally dissatisfied with the interviewer Mr. Neer Sen. Seems like he was not at all interested in taking interview. Firstly, I was waiting in the room for 1 hr because he was busy roaming outside and then when he came to take the interview he was just busy in his mobile. I know I went there for a job and I am a fresher but that does not mean that someone will treat a interviewee like that. I was so interested to join the bank but I was very disappointed.
                                  Jun 27, 2017
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  May 27, 2017
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  I request you to share your complete issue, along with staff details and your contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

                                  -Bejoy
                                  HDFC Bank Customer Assistance
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