HDFC Bank Complaints & Reviews

Sir,
Please refer to my loan account number#39703054
It has been intimated through sms that the ecs payment has not been realised and it is being redeposited. The question of non clearance does not arise because there is sufficient balance in the acount. If there is any other reason, both the banks should sort this out between themselves.
An early action is requested.

Kindly revert back @ [protected]@gmail.com
[protected]

Thank you

I have applied for car loan through net banking. My loan account number is 4520561. I did not book my car. I want to cancel my car loan. Date of incident will be 12th or 13th of june. I got a call from car loan person from hdfc bank but i tell them my car planning will be in the month of dec. He replied, that offer is only for 7 days, but now emi table shows active on my loan account details. It will be deactivate automatically or what's the procedure for next.

I am a hdfc bank customer since more then a year. I am having a good tranjection as well. Now i want to approach bank for some personal loan. I visited mira road kanakia branch yesterday. But there is no one to attend me. After some time one person told me that you coordinate with sachin bcz he is looking pl dept. So i called him but he is not responded well. He told me to confirm about my eligibility in 10 min but since yesterday after so many reminder he is unable to contact me. This hurts lot that if customer like me facing this kind of negligence.

Myself manoj yadav account holder of hdfc bank. I have applied for car loan and submitted a documents with hdfc employee mr faraj nakvi [protected] in hdfc mainpuri city branch. Bank is not giving back my documents back to me as i am following them from last 2 months for my documents. As i get to know they have also applied for gas connection and sim cards. Please help me out from this fraudulent activities

Manoj yadav
[protected]

I had a loan with hdfc bank and the last emi is in the month of june. I have been paying this emi from my sbi account since then. However the person who processed my loan papers, provided the ecs end date incorrectly without checking the working day as 4th june 2017 - sunday. Due to this reason ecs was not processed by sbi as it was on sunday. Now hdfc bank is demanding bouncing charge for the mistake happened from their employee.

I am user of hdfc credit card from past one month. Last month i got charges from hdfc bank about one assist mfee which is didnot opt for. After long conversation one assist refunded my money. But now hdfc bank convert my one assist fees into emi and make processing fees of 115₹. On talking with customer care they told me that we refund your money on your new bill cycle. But they didnot refund my money till now. My registered mobile no. Is [protected].

Joegeetha plastic pipes mysore finance manager no.[protected]
We applied hdfc live on[protected] we have paid amt rs.2, 00, 547/- ch no 045501. Medical also done, still dint get any policy from hdfc almost 2 1/2 month completed still no news from mysore branch circle head mr. Vinay babu. We have not satisfy, kindly take action if not refund the amount

Hdfc is the curse in the name of banking service.
Customer has to visit the branch to change the phone no.
Dull response from the representatives.
No options unlike citi bank, you should learn from them.
By monday i will for sure disconnect my account.
No professionalism. I wonder how you guys are still running the bank.
This is the reason why people always complaint about hdfc service level. Hdfc is a curse in the name of banking services

Hi sir/ma'am,

It is to inform you that i am a customer of your bank having bank account bearing no. [protected] which exists on my name "vicky sharma". I am filing/writing this complaint with regards to the working/conduct of your hdfc bank situated at sco 371-372, sector 35-b, chandigarh and for the indecent behavior of branch manager mr. Gagan sharda.

Since[protected], i am having a salaried account with your bank (Hdfc bank, sector 35-b, chandigarh) and when i left the job the salary account automatically changed into saving account without prior notice or intimation to me.in the recent days i was going through some financial crisis though i could not maintain minimum balance as alleged by your banker of rs. 10, 000/- per month. Thereafter, on 10.05.2017 i requested my brother to send some money. Upon which he transferred an amount of rs.10, 000/- into my that very salary account [protected]. When i went into the branch of hdfc bank to get the same en-cashed. There i came to know that my account stands in negative due to non maintenance of minimum balance due to which an amount of rs. 6227/- is withhold with your bank.

Kindly give me some advice/suggestion to get the withhold amount refunded. On the next day i visited to your branch sector 35-b, chandigarh and had conversation with the branch manager mr. Gagan sharda and he assured me that amount will be reversed but for that you need to maintain account minimum balance and i assured him that i'll do the same. He further said that i can provide you a reversal of rs. 2000/- on urgent basis and rest will be reverted to your account with the passage of time but for that you have to maintain average minimum balance. As per the discussion with the branch manager i filled up a form for reversal of rs. 6227/- and went to his cabin he said wait outside i call you in few minutes. On which i waited outside his cabin for more then 1 hour for handing over that reversal form after one hour i again approached him and handed over the reversal form.
After few days when i didn't got any reversal into my account on 14.06.2017 i again went to your bank sector 35-b, chandigarh and talked to operational manager regarding reversal. I am getting harassed mentally and physically by your banker for my own money and the way they are treating me whenever i visit your branch. Moreover, false assurance given by your bankers at several interval of times and no satisfactory reply given by them.

Thanks,
Vicky sharma

It's not good app. They manipulate customers for using mvisa. M-visa from payzapp always stuck your payment for 10-15 days. Once payment failure they people claiming to partner website where have to done payment. Never accept fault of own. They stop your money for 15 days and used for real estate and stocks. That is the policy of payzapp. Great

I am not happy with this app. It takes too much time. Icici pocket and sbi m-visa is much better than it. I delayed my ticket just because of this app.
One of the customer care executive want to manipulate me. He said call to irctc for payment refund actually he knows it's not possible to contact irctc customer care. Also trying to give me irctc no which was not connected anymore. Please help me out?

Hello support,

My salary account (In hdfc bank) was created in my first company, so once i left the company and joined somewhere else i had to open another salary account. Now my salary account in hdfc bank has been converted to savings account (Without informing me or warning me) i called customer care and raised a request to close my account as i did not want to use the account and they did say that they will follow up with the request and close the account. After that i never logged in to my account through net banking and i do not have a debit card (Lost in 2 years back and i never requested for a new one). I logged into my account and i see that i have rs -8, 348 in my account. I requested close the account. I don't need account anymore but i spoken with customer care they are asking to pay whole amount. I can't pay this big amount. Can someone help me how to proceed with this. Thanks in advance!!

Account number - [protected]
Name - niroop b. S
Branch - m. G road benaglauru

Hdfc bank is still charging fuel surcharge at petrol pumps for transacting using the debit card. This is in opposition with the rules made by govt where it was clarified that no fuel surcharge should be charged when using credit or debit card. Reason for this is not swiping with the hdfc machine when paying with debit card. This is ridiculous. Do they expect me to carry a hdfc swiping machine with me???

Hi team,

I am tushar chahal a very old customer of hdfc bank, using a credit card (Card no - [protected]) of hdfc from last 6 years.
On 25 april 2017, i had given a request in a branch to change the address associated with credit card, the same has been done and verified by me on 4th may 2017. Now on 5 may, before redeming my reward points i again confirmed the address which is noida address and the same is being confirmed by the executive on call. I placed the request on the same day and its being confirmed as my reward points are being deducted, also i got an sms for the 2 product codes that i have ordered.
There was no update after that, on 6 may when i called up the customercare, i was given 2 tracking numbers for both the products. I was shocked to see that both the products were sent to bangalore address. Why?
When i enquired the same from the customer care, i got a reply "sir, the product will be shipped to noida only, it being transferred in parts, so the 1st stop is in bangalore, now it will come to noida". I asked the guy do i look like illetrate to you. But he stick to his answer. I thought i was new to a whole different world of hdfc.
As you can find in the tracking screen shot, on 12 may the shipment was returned chennai. (Please ask your call center guys to use some brain).
I called up again on 19 may, and asked the customer care to resend the products to new, updated address.
This time there was no tracking number provided but i received one product on 24 may. I was surprised to see there is only 1 product inside that box. 2nd product was missing, i thought i will receive it soon. So again i called up the customer care and asked the same. I got a reply that both the products were in same box. (Why were you sending them as separate products on 1st placement of order now why they are in same box).
Later i got to know that it was an excuse, only 1 product was shipped.
Around 27 may, i again called up the customer care helpline and asked to deliver the second product. There was no update on my registered mobile no about the product shipped. I followed up in between around 1 jun and it is being told to me that the product is in transit, on enquired about the tracking number i was told that it is not available currently but you will got the product soon. On 13 jun i again the customer care helpline and the guy gave me the tracking id. God help me. When i track it using the tracking id on indian post site i got to know that the product was shipped through indian post and for 10 days it was moving around noida and then shipped back to chennai on 29 may. Hdfc is supposed to update me on this.

Why the product was shipped to bangalore? (Possible answer - to harress me)
Why is the other product not shipped with the first product? (Possible answer - to harress me)
Why inidan post is used as courier partner when at the first time bluedart was available as an option? (Possible answer - to harress me)
Why i have not received my product despite of calling you for 15 times? (Possible answer - hdfc has no intention of giving the products to me)

One last thing i want to ask you. If i have missed any payment of my monthly bill hdfc has imposed a panelty for the same (With late charges). After so much harresment, so many calls and still i haven't received my product. Hdfc is supposed to give me panelty. What should be that panelty? I dont want your apology as you would also not accept the same in case i miss paying any bill of credit card.

I am attaching 2 screenshots of the trackings.

Ps: there is no need to apologize for inconvenience caused to me as i am already harassed i want hdfc to give me my products and also pay some penalty for the same.

I had lost my hdfc food card (No. [protected]) and got replacement for it - new food card (No. [protected]). I have also updated card no in company portal.

Please help me to transfer the balance amount of my lost food card into new hdfc food card.

Old food card no: [protected]
New food card no: [protected]

I have even dropped a mail to foodcardsupport. [protected]@hdfcbank.com but no responce from this team.

The bank has charged me rs 862.50 for depository charges may 17 – 39627308 on my account which isn't used by me ever and without intimating me by hdfc bank. Please take the needful action or let me know what needs to be done from my side. I want my money back to my account.
Need a change cant tackle this bull anymore i have a far better dealings and relationship with my sbi bank account recommend sbi to all friend..

I have noticed that rs.862 is debited from my hdfc bank account as depositary charges on jun 13, 2017. Also on march 14, 2017 rs.382 was debited from my account in the name of depositary charges. How often you debit depositary charges for the depositary account i am not using? I was asked to mail to [protected]@hdfcbank.com but the mail is bouncing back.

Dear sir/madam,

My name is r santhi latha. I hold loan account with your bank from 2014 and as a state govt. Employee my salary account is with sbi. For my emi recovery i opted for ecs mandate which was executed by your bank. So that every month my emi will be deducted from my salary a/c of sbi. From past 2-3 months im very much frustrating due to your customer care people of hbl global pvt ltd hyderabad. Eventhough im maintaining sufficient balance in my a/c im repeteadly forcibily getting calls from your people as : "due to technical reasons my cheque has been bounced", they call me every month and ask me to repay my loan through their agent or what ever so, as im a govt. Employee im outstation then how can i pay the loan by visiting ur branch or how can i handle the amount to ur agent as im having ecs mandate??

Let me tell you the incident today in the morning which i have been screwed up by ur people through a phone call.

He called me up from hyderabad landline number at 9-00 am as i attended the call and said :"im calling from hdfc bank & he asked me to repay the loan through his agent as i replied him that im out station now it is not possible for me to repay, i told him to debit my account as you people are done with ecs right? Then he said no no u just tell me your address i will send you my agent he will deal with it. I said im out station for the second time he is not at all listening to my words and harassing me like anything, i said then it is your problem to clear the cheque which was given by me to your bank its not my problem, he again made a tricky and unethical conversation with me. Then i said him i dont pay the emi by cash now you just debit my a/c thas all. Then he finally insisted me that"why you took the loan close your loan account..."is this the right of your tele caller to tell me to close my account??? If im a defaulter then it is ok but now it is not fair at all.. I know the rules and policies of a bank as im also an employee as a customer we will adhere to the conditions of bank as a revert bank has to adhere to certain ethical values and behaviour. As im very much hurted with this incident i want to escalate this thing to the higher authorities as well and i need a revert for my complaint asap.

With regards
R santhi latha.
Mobile :[protected]

I want to tell you that as i have received the hardcopy of the policy also at my postal address but it was issued to me by your agent/employee mr. Rajesh gupta who has called me for giving 0% loan against the policy which will be of hdfc classic assure plus plan.

He conveyed me on 08th april 2017 that if you deposit 10% of the advance amount of the loan which you want then within 25 days the loan will be credited to you.

After that i progressed with the policy and applied for 6 lacs of loan and given in advance rs. 60000 to the agent who approached my office complex (Aforeserve.com ltd, noida, sector-8, 201301) name: sridhar insurance broker pvt ltd, he collected some of id proof took my signature and i got the mail from your side of the approval of the policy.

Now after 20 days i had not got any loan and this person named rajesh gupta asked me for 7.8% of loan amount near about rs.46, 800 is needed for noc otherwise the loan will not be approved, i again given the same rs. 38800 to shridhar, 8000 to mr. Arvind malik by pay tm who again is the accounts employee of your company from mumbai ho. Again i received one more policy from your side as mentioned at above of the mail.

After so much of assurances that loan will be given to me 10 days passed and yet again he asked me through a letter that 9% of full and final payment has to be done and then only i will receive my payment, there where i stopped giving any money as i had already expended rs.106800/- from my pocket and got nothing.

Then he assured me that he will contribute the 9% of full and final payment from his side but i have to return him his portion after receiving it, i agreed.

So, at last on monday he denied that company has not accepted his payment and asked him that customer shall pay from his side.

Now i feel that i am prey of your companies fraudulent policy of be-fooling the customers of the 0% loan but the main motive is to sell the policy and loot the ultimate customers.

I have already applied for cancellation of the both policies and mr. Rajesh gupta has told me on monday this week on 12/06/2017 that your policy is cancelled and the money will be sent to your postal address by means of cheque.

I dont believe this person at all and also i cannot say that he is a fraud because ultimately he is delivering me the policies of hdfc in my name.

So, i want my money to be returned to me till saturday 17/06/2017 or i will take legal action and complain to the cyber cell against hdfc life and those two employees of yours.

Name and contact number of both of these persons are:

Rajesh gupta: [protected] and arvind malik: [protected].

The required details are herewith attached, return my money by cancellation of both policies or get ready for the consequences. And stop this malpractice and art of making fool the ultimate customers.

Refund my 1, 06, 800.00/-.

I have received verification calls to my number. I have provided the details and i received message on my no stating:"dear applicant your hdfc bank credit card app refno [protected]s2 is approved in principal subject to internal subject:. On 21/05/2017
Again after few days i received another message stating: we have completed processing your hdfc bank credit card application ref#[protected]s2 on 02/06/2017.
After few days i received a message on my application tracker.
Status:- disapproved

Remarks:- a format of the copy of letter sent to you has been attached for your reference. Pls fulfill the requirement and respond to us for processing the application further. Thank you.
Also i did received a mail for address proof submission i have also sent my office address with attached documents to hdfc bank cards division
No.8, lattice bridge road
Thiruvanmiyur
Chennai – 600 041
And also i received a message on my no stating: we are in receipt of your reprocess request for hdfc credit card and status will be communicated in 7 working days. On 08/06/2017.
Also i have submitted my office documents to hdfc bank executive at my door steps on 09/06/2017
And now again i received mail stating" we regret to inform you that we are unable to approve your application as it does not meet the above mentioned internal criteria of the bank." on 09/06/2017
So what the hell is this. I already wasted 10-15 days on it... For god sake tell me the reason so that peacefully i can choose credit card from some other bank rather than wasting my time on this.
If i am not eligible for credit card please put back my all document that i had been submitted to your executive.
Mobile:[protected]

Hello dear sirs and madams i am writing on behalf of my ecs charges i had applied for a loan with bajaj finance first due was on 2nd and i made sure i would keep the funds available due to the mandate rejeted by my bank the money wasn't debited of the emi and now sucessfully you are able to charge me ecs how is that possible when mandate was rejected and then again when i visited the manager from hdfc tried to be mean and close me off soon and it was 2.43 pm as i visited as he wanted finish his work fast asked me to visit my home branch i mean why cant you people help your own customers and make them travel all over mumbai no doubt you will face the same someday as we are being harrased and not only that i have been charged way more than what is described on your forum and that too with a transaction off 1st inr =204.21, 2nd inr =402.50, 3rd inr=659 which has no history in my records but yet its missing customer care is no help managers are no help if this isnt explained and resolved will soon go to rbi or consumer court and will try my best to file a lawsuit if found unfaithful
My number [protected]