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HDFC Bank Complaints & Reviews

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Updated: Apr 29, 2026
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S
sudipta chanda burman
from Bengaluru, Karnataka
Jun 6, 2017
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Address: 700091
Website: www.hdfcbank.com

I have been using credit card ending 6463 for last 2 years. After getting pregnant on april 2017, i had missed my payment on may 2017, and they have now put a hold on my salary account from hdfc. The credit card manager rimpa das is saying that i will be a defaulter by next bill generation, and then they will deduct whole amount. My may 2017 bill shows rs 48, 713, but now they are asking for rs 81, 000.
We have no idea how the amount can increase so much from the last time i paid and the last time i had my statement balance of may.
Additional to that, even after repeatedly sending mails and giving my medical issue details, there is still no reply from the hdfc bank.
The people who speak to us has been very bad mouthed to me and my husband. They are always saying that the whole amount will be deducted and they will take the amount as necessary.
As a result, i am not able to use my money or make the minimum due payment : rs 14, 292 from the account and they are forcibly making me defaulter.
Please help to release the account before the due date of 9th june.
Jul 8, 2017
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Jun 07, 2017
HDFC Bank Customer Care's response
Dear Customer,

I request you to share your complete issue, along with your account/card and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance
I have provided the mail to [protected]@hdfcbank.com. Please do the needful ASAP.
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    A
    aashu_62
    from Panaji, Goa
    Jun 6, 2017
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    Address: Pune, Maharashtra, 411032
    Website: www.hdfcbank.com

    I have given in writing filling all the forms to close my account but it is still not done and they are still deducting money from my account it has been more than 8-10 months now and the bank deducted the balance which was credited by my previous company as well.

    Can any one please resolve this for me i have been to the vishrantwadi branch as well for this but even after waiting for 1 hr no resolution was given

    They were busy handling a client with a fat pocket and ready to overlook some policies as well but in our case no resolution

    In case any hdfc person reads this please contact me

    Ashish patare
    [protected]
    Jul 8, 2017
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Jun 07, 2017
    HDFC Bank Customer Care's response
    Dear Customer,

    I request you to share your complete issue, along with account/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

    -Bejoy
    HDFC Bank Customer Assistance
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      P
      pravakar pravakar
      from Dimapur, Assam
      Jun 6, 2017
      Resolved
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      Address: New Delhi, Delhi, 834001

      I am getting a call from a person who is asked me to buy a lifeinsurance frm hdfc life worth rupess 90000 for 10yrs and get a load of rupees 900000. Then he asked me to go to bharti axa life insurance as hdfc age limit is not as per the required. The no that i am gettng calls from are
      [protected]
      [protected]
      [protected]
      They have already got me to bharti axa insurance and is asking me to go to hdfc after getting the insurance to get my loan amount. They called me regarding hdfc small term loans for appliances and electronics. And then convinced me to go for this big load amount of 900000. Then they said that they ll give me load of 1080000 and not 90000 for which i have to give a premiuim of 90000 for 12 years and the maturity of the policy wuld also be claimed by them. I. E. A loan at zero percnt of rate of intrest. They asked me for my pan no. And said that they ll check my civil before. Then they said ur civil is ok. Then i asked them for which branch should i visit... They said that its from head office from delhi and dont require any visit from the office except the insurance company.
      Jul 9, 2017
      Complaint marked as Resolved 
      HDFC Life customer support has been notified about the posted complaint.
      Verified Support
      Jun 07, 2017
      HDFC Life Customer Care's response
      Hi, I request you to be cautious and on guard against such unwanted calls. Also, I would request you not to act on any such information received in the name of HDFC Life, IRDAI and/ or anyone else as HDFC Life will not indulge in such unethical practices to solicit business. The Notice Corner link on the Customer Service section of our website www.hdfclife.com is also updated to create awareness of this issue being faced by the insurance industry, as a whole. Please refer the IRDAI Notice on Spurious Calls by visiting the below mentioned link: http://www.hdfclife.com/irda-public-notice-on-spurious-calls.- Manish.
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        R
        Rsingh1709
        from Raha, Assam
        Jun 6, 2017
        Resolved
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        Address: Ghaziabad, Uttar Pradesh

        I got a call from various numbers ([protected]. [protected]. [protected]. [protected]. [protected]) as hdfc loan division section. When i enquired about 12lakhs loan, they asked for my pan number and told me ring back by checking my cibil. I got a call next day that i could avail a loan of 1080000/- for which i will have to buy a insurance for same value. The premium would come for about 90000/_ per year for 12 years. The proposal sounded too good to be true. First they offered policy from hdfc life but next day changed to bharti axa. This created suspicion as why would hdfc offer loan on axa policy. On confirming from bank they suggested to beware from these calls.
        Jul 8, 2017
        Complaint marked as Resolved 
        HDFC Life customer support has been notified about the posted complaint.
        Verified Support
        Jun 07, 2017
        HDFC Life Customer Care's response
        Hi, I request you to be cautious and on guard against such unwanted calls. Also, I would request you not to act on any such information received in the name of HDFC Life, IRDAI and/ or anyone else as HDFC Life will not indulge in such unethical practices to solicit business. The Notice Corner link on the Customer Service section of our website www.hdfclife.com is also updated to create awareness of this issue being faced by the insurance industry, as a whole. Please refer the IRDAI Notice on Spurious Calls by visiting the below mentioned link: http://www.hdfclife.com/irda-public-notice-on-spurious-calls.- Manish.
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          S
          sarfroz basha
          from Bengaluru, Karnataka
          Jun 6, 2017
          Resolved
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          Address: 560037
          Website: www.hdfcbank.com/personal/credit_card/cc_track

          Dear hdfc

          Please note that i applied for hdfc credit card and got reference no : [protected]s2. I got all verification done at my office and residence too. I got multiple calls at office too for verification.

          Today got checked in hdfc link showing track your card application. Found the reason as follows.

          Application reference number
          [protected]s2
          Status
          Disapproved
          Remarks
          Disapproval of the credit card application does not reflect in anyway on your credit standing or your financial stability

          May i know what the reason.

          Regards
          Sarfroz basha p
          Jul 8, 2017
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Jun 07, 2017
          HDFC Bank Customer Care's response
          Dear Customer,
          We have taken note of your comments expressed with regard to your credit card application and the same is being reviewed as appropriate. You may look forward to receive a response to your e-mail id in 3 working days. We request you to bear with us in the interim. For any further clarifications, You may write to us at: [protected]@hdfcbank.com and we shall assist you. The reference number for this interaction is [protected].
          -Manoj
          HDFC Bank Customer assistance
          Hdfc bank sucks! Got deducted unnecessary charges in the name of Ergo accidental policy without my consent.
          Sir,
          I am using hdfc credit card from last 9 years . nearly from last one year
          monthly statements not received and email update purpose request form given but no response. so plese update my email id and monthly statements. complints two times given but no response.
          mobile no [protected]


          thank you
          mr reddy
          Your bank management is harassing me
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            arul raj1980
            from Delhi, Delhi
            Jun 6, 2017
            Resolved
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            Resolved

            Credit card settlement issue

            Address: 600064

            Sir i have credit card in hdfc bank, last 6 months i don't have job right now, so that i have plan settlement my credit card, last 3months the hdfc peoples contact with, i am told to him, pl give the settlement, but the people is not interest to settlement my credit card, they peoples always to confuse me and they are spoke to me, settle this month afterwards they are not contact with me and i called some numbers they are not picking my call....
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            S
            Sivakumar Pathiyat
            from Aurangabad, Maharashtra
            Jun 6, 2017
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            Address: 400705
            Website: www.hdfcbank.com

            I have purchased innova crysta with hdfc auto loan; the vehicle was booked through wasan toyoto; i have opted for state bank of india loan as there was no fore closure involved. However loan executive in wasan toyota convinced me take hdfc loan as they will not charge foreclosure charges after 18 months. Despite of repeated reminders and requests, hdfc is not ready to even provide loan agreement executed between us and even not sure fore closure charges are waived after 18 months.
            HDFC Bank customer support has been notified about the posted complaint.
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              R
              rashmimanu20
              from Dhule, Maharashtra
              Jun 6, 2017
              Resolved
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              Address: Yamuna Nagar, Haryana, 135001

              I have my women saving account in hdfc bank ltd. They are deducting 115 rupees every quarterly from my account. When i asked about the details of this deduction they said this amount is for programme management fee. I asked that i never authorised this kind of deduction then they said you have to visit the branch to resolve this issue. I have tried to send mail to my customer representative of hdfc bank but mail or not delivering on his mail id.
              Amount is deducting from 1 jan 2016.

              Kindly help.
              Rashmi upadhyay
              Jul 8, 2017
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Jun 07, 2017
              HDFC Bank Customer Care's response
              "Dear Customer,

              I request you to share your account/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

              -Bejoy
              HDFC Bank Customer Assistance"
              I, P. Achyutham, have an account with HDFC bank, Mayur Vihar Phase II branch. I am being charges Rs.115.00 quarterly from January 1, 2017, as program management fee in lieu of which I am not being given any benefits. I request that the issue may please be looked into.
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                G
                gayathrichiranth
                from Bengaluru, Karnataka
                Jun 6, 2017
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                Address: 583123

                Sir,
                on My credit card with out my approval and with out any intimation they have activated the one assist card facility and have charged 1799 rs, Even spoke with customer care number for cancellation they told with in 3 days will receive call from one assist team cancellation, 5 days over no call has come. Kindly deactivate and refund the 1799 rs on card.
                Don't activate this type of subscription in future.. With out my knowledge..
                Otherwise I will cancel My account in HDFC credit card..
                Credit card Ending: 7346
                Mobile no: [protected]
                HDFC Bank customer support has been notified about the posted complaint.
                On 6th dec I did transaction by BOB atm, but account in HDFC .

                there I did not get rs 2000 and same time I have lodge the complaint and mails still going on with HDFC BANK, so far not give any solution and no one calls me back even ?

                my rs 2000 stuck last 7 months ?

                pls help

                Deepak
                [protected]
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                  J
                  javed hajimalang mulla
                  from Nagpur, Maharashtra
                  Jun 6, 2017
                  Resolved
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                  Resolved

                  Credit card suspended

                  Address: Kolhapur, Maharashtra, 416121
                  Website: [email protected]

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                  M
                  Mukeshgm2000
                  from Mumbai, Maharashtra
                  Jun 6, 2017
                  Resolved
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                  Resolved

                  Address: Mumbai City, Maharashtra, 400077
                  Website: www.hdfcbank.com

                  I was transferring my home loan from icici bank to hdfc bank. I had told hdfc executive to sanction loan of 21 lacs at the time of initial submitting of documents. After the submission of all documents 11500 inr was deducted from my account as processing fees. Soon after the fees was deducted there was no response or update from hdfc executive about the loan. Always i was the one to call and ask for the latest update. I was getting mails from hdfc bank to submit the documents which was already submitted to the executive on the first day. There are many other things which i want to discuss and which is not mentioned here. I am getting sanction letter after 1.5 months of amount 1786016 inr. This mistake was accepted by executive as well. Now i don't want any loan from hdfc and want to continue my loan with icici bank because of several mistakes made by hdfc bank executive and the way of speaking. I have salary nre account in hdfc bank since 2008 (Classic customer). Please help me out as i want 11500 inr back. I want to discusss this matter with any senior personnel and close this matter asap.
                  Jul 7, 2017
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Jun 06, 2017
                  HDFC Bank Customer Care's response
                  Dear Mukesh,

                  We assure you that our team is looking into your concerns & will get back on the same

                  Regards,
                  Team HDFC Home Loans
                  Hdfc bank sucks! Got deducted unnecessary charges in the name of Ergo accidental policy without my consent.
                  I have use credit card from 8 years. First monthly statement receive me by post. But last 2 years I have not received credcard monthly statements. So. Send me urgently statement on my email address. My address [protected]@gmail.com
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                    A
                    amritans
                    from Kanpur, Uttar Pradesh
                    Jun 5, 2017
                    Resolved
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                    Resolved

                    Address: Sant Ravidas Nagar, Uttar Pradesh, 221303

                    The matter is related to hdfc bank joginaka branch gopiganj uttar pradesh.
                    I am shukdeo mishra and my account number is [protected]. My mobile no. Associiated with the account is [protected]

                    I went to hdfc bank joginaka branch in december 2016 to close this acount. But the branch managger asked me to continue the account and deposit money. He assured me that the negative balance of 4140 rs will be reversed by him after i will use my account regularly. So i deposited the money and start using the amount.

                    Then after december2016 i revisited the branch in may 2017. And i saw that none of the negative balance was reversed. I again requested the branch manager to reverse the negative balance (Charges). Then the bm sent me to avinash tripathi for reversing the negative balance. Avinash refused to accept any written application and assured me that my negative balance (Charges) will be reversed.

                    I kept on visiting the branch and asking avinash to do my work and he kept on giving me false assurance for more than a month. Slowly about a month has passed. Then again i talked to bm and branch manager said to me to give avinash a written application and write in it that a total 4140 rs has been deducted from my account as charges and please reverse it. On 29 of may i gave the written application and got a receiving.

                    Branch manager and avinash both has assured me that full 4140 amount will be reversed. Bm also said that im not required to do any comlaint to customer care, and if avinash will not reverse the amount even after getting written application then the bm himself will do complaint against him.

                    I am harrassed for more than a month and today on 5-6-2017 when i visited the branch nothing was done for reversing my money. And moreover the branch manager changed his words and said that only two deductions will be reversed and total 4140 will not be reversed. However from december 2016 to may 2017 the branch manager himself had assured me that my full
                    Money 4140 rs will be reversed.

                    Avinash has harrrassed me for more than a month and bm has changed his words, firstly he said that he will reverse my full negative balance then after harrassing me for more than month he is saying only two transactions will be reversed.

                    I request the customer care to please call me and understand the topic properly. Branch manager used to say that all the deductions will be reversed one by one but today on 5-6-2017 he directly refused to reverse my deductions.
                    Jul 7, 2017
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Jun 06, 2017
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    We have checked your account and note that here are no outstanding charges in your account. Kindly check your account and verify the same. For any further clarification, please feel free to speak to our Branch Manager.

                    -Anay
                    HDFC Bank Customer Assistance
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                      R
                      Ramu Bhat
                      from Kanniyakumari, Tamil Nadu
                      Jun 5, 2017
                      Resolved
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                      Resolved

                      Address: 581334

                      Hi sir i am dinesh g naik having account no [protected] ifsc code hdfc 0002315 i have taken many loan from your bank and it is clear in time i am working in lg company as a service engineer now i am doing my own business and i require around 8 lack rupees in that i am having 3 lack and having shortage of 5 lack in that amount i have to bring led repair mechine already i have invested heavily to my new office i'm turnovering 50 to 75 thousands in my hdfc bank account i have asked 5 lack from hdfc kumta branch manager agreed to give loan but unfortunately the last manager was transferred no if i ask loan the head of hdfc sirsi named pradeep refuse to give loan if i made same turnovering in other bank account they have been esilly given me the loan so kindly cordinate this essue and give me the solution thanks regards dinesh g naik
                      Jul 10, 2017
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Jun 07, 2017
                      HDFC Bank Customer Care's response
                      Dear Customer,
                      We are working on your concerns and will get back to you in 5 working days. -Anay

                      -Anay
                      HDFC Bank Assistance
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                        K
                        knowledge guru (Kuch bhi)
                        from Varanasi, Uttar Pradesh
                        Jun 5, 2017
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                        Address: 221011

                        Book come on branch anheqd get it. So i tell that this time i leave in other state and not possible receving and ask have any charges cut for cancelletion. He says no its tottly free so i says cancel this but cut my charges on 23 april. And not recive any message regard this. Today i open ac for upade profile see this cut charges and feel badly. Please help me sir.

                        Stop cheque chgs incl st & ec[protected]/-
                        My coustmer id 52618493
                        Account no.
                        [protected]
                        Branch
                        Sector 15 part-ii
                        Name
                        Saurabh kumar singh
                        [protected]@gmail.com
                        Thankyou
                        HDFC Bank customer support has been notified about the posted complaint.
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                          S
                          Saloniinsmu
                          from Raichur, Karnataka
                          Jun 5, 2017
                          Resolved
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                          Resolved

                          Address: 560076

                          I hold my salary account as well as current with hdfc bank since past 5 years. I have a credit card as well with hdfc. I was unable to make the payment for past 4 months as a i was overseas and returned
                          Currently. Without any information my both the accounts under a my name in hdfc has a been blocked.


                          I am so disgusted with this sort of behaviour. Do you guys understand how much i have suffered with all these stuffs. I have visited bank 4/5 times. Called customer care like continuously for past 3 days with a lame reply cc department will get back to you.

                          To reach to a customer care i have been repeatedly dialling select 1 for language 2 for cc etc... This calls off the patience anyhow. And still no resolution. They don't even check that the customer has been paying without fail for the past 4 years. If there was a lag for 4 months they treat the customer this way. First you guys repeatedly call and make us get the credit card and later put us in trouble. This is really unacceptable.
                          Jul 7, 2017
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Jun 06, 2017
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          I request you to share your account/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

                          -Anay
                          HDFC Bank Customer Assistance
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                            rahuldhamnaskar2392
                            from Dhule, Maharashtra
                            Jun 5, 2017
                            Resolved
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                            Resolved

                            Address: New Delhi, Delhi, 110001
                            Website: hdfclife.com

                            +91 [protected] mukesh agarwal = claiming hdfc loan sr. Manager
                            +91 [protected] ronak arora = claiming hdfc loan assistant manager

                            I got a call from above numbers stating that this guys are from hdfc loan department and put forward an proposal of loan with 6.5% reducing rate of interest against new policy of hdfc life - super income plan of 8 years of 95000 amount against my loan amount 20 lacs. They purposely told me to take an policy for which they will grant home loan within 30 days and told me not to share strictly any information to hdfc life officials on call or face-to-face that purpose of policy is loan only and better tell them that your requirement is for tax saving only to avoid 5% to 30% commission.

                            I got happy and submitted documents to hdfc life executive with my details and updated them purpose as tax saving since was guided by mr. Mukesh from claiming hdfc loan department. I received continuous follow up calls almost 45 calls in 3-4 hours after submitting documents and for payment of premium. Post that i searched on net and took suggestion from my friend working in banking sector guided me that there is no such loan plan in picture which can grant you loan in your personal bank account under rbi rule for new property.

                            Hence post this i tried to search it on internet and thank god i found this website and was saved from entering into an investment without my consents. Policy is genuine but there is a racket going which proposes loan against policy which should be stopped to avoid mental harassment and waste of time to valued prime customer for last 5-6 years and other new customers.

                            I request all members to be aware in this matter while speaking to such representatives and verify there details before going into an investment.
                            Below are the fake details provided by the agency.

                            Employee id: 5049127
                            Email id: mukesh. [protected]@gmail.com
                            Delhi barakhamba branch

                            Totally fake calls be aware!!!
                            Jul 11, 2017
                            Complaint marked as Resolved 
                            HDFC Life customer support has been notified about the posted complaint.
                            Verified Support
                            Jun 06, 2017
                            HDFC Life Customer Care's response
                            Hi, I request you to be cautious and on guard against such unwanted calls. Also, I would request you not to act on any such information received in the name of HDFC Life, IRDAI and/ or anyone else as HDFC Life will not indulge in such unethical practices to solicit business. The Notice Corner link on the Customer Service section of our website www.hdfclife.com is also updated to create awareness of this issue being faced by the insurance industry, as a whole. Please refer the IRDAI Notice on Spurious Calls by visiting the below mentioned link: http://www.hdfclife.com/irda-public-notice-on-spurious-calls.

                            Further, we strongly encourage our customers to go through product brochures before applying for any plan. Customers can either visit to any of the near by HDFC Life branches to conduct an enquiry on the product or the same can be find on our website as well. Please note that we are trying to make things as much transparent as we can by uploading all the requisite information's regarding the policies and products on our website. Also, we are attempting to upload all the additional information's like charges, fund performance, lock in period etc on our website to make customers aware of all the product features..--Manish.
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                              S
                              sunilddsouza
                              Jun 5, 2017
                              Resolved
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                              Resolved

                              Dear sir / madam

                              I have been following for the original documents of the following policy from past six months with mr. Sidesh ramesh naik and ms. Swapnil of hdfc life krm-borivali west branch. I was supposed to receive these policy in dec 2016.

                              They keep promising to send the documents but do nothing. I have got some stupid lam excuse such as "our office peon was on holidays so could not courier the documents", "i am on annual leave", "today i am sick so not in the office"

                              If this is the way hdfc life treats you then what can one expect during claim?

                              Regards
                              Sunil dsouza
                              Jul 7, 2017
                              Complaint marked as Resolved 
                              HDFC Life customer support has been notified about the posted complaint.
                              Verified Support
                              Jun 06, 2017
                              HDFC Life Customer Care's response
                              Hi, apologies for the inconvenience caused to you. This being an open platform, we recommend you to write your concern to us at [protected]@hdfclife.com from your registered Email ID. If you wish to share your policy no. here, kindly provide the same for us to look into the issue raised by you further.
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                                manojbas93
                                from Mumbai, Maharashtra
                                Jun 5, 2017
                                Resolved
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                                Resolved

                                Address: Chennai, Tamil Nadu, 600078

                                I swipped my hdfc credit card for 17, 000 rs on october 2016. Later i had a discussion with customer care to cahge that amount into emi for 24 months. He assured that he will do the same. Recently i checked into that. Afer this i came to know that it is not yet converted into emi. It's not my mistake. I need a solution reg this. Kindly help into this
                                Jul 7, 2017
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Jun 06, 2017
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                I request you to share your credit card, transaction and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

                                -Anay
                                HDFC Bank Customer Assistance
                                I block my credit card in 2015 and got expired in 2016, but got an sms that statement outstanding amount to be paid on May 12.

                                could you check and revert.
                                Contact number [protected]
                                Expired card number: [protected]
                                3RD PARTY CASH TXN has been done from my HDFC account twice without my knowledge & what does this transaction mean?
                                they have been deducted 345 rupees from account
                                I have taken two wheeler loan in 2004 from centurion bank Chembur branch which got completed in[protected] and I dint got noc from it so it's problem to sell out my two
                                Wheeler so pls guide me that wer I will get noc from so I can move further as it's merged with hdfc bank
                                Thanks
                                Regards
                                Manish jain
                                [protected]
                                My activa no mh01 QA 9608
                                Please note i get atleast 10 calls a day from HDFC asking me to apply for a loan or a credit cards.

                                inspite of my several requests they are not deactivating calls on my cell.

                                it is big hazard for me in my busy schedule of office.

                                if it does not stop in a day I am going to lodge a police complaint against HDFC bank. my no. is [protected]
                                I had applied for renewal of my credit card number . My new address is lt hno 3-31, post:jannepally, navipate, nizamabad 503246. You are requested to issue me a fresh credit card on priority at my new address. My mobile number is [protected], [protected]. Regards. puppala ganesh kumar.
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                                  atharfahad
                                  Jun 5, 2017
                                  Resolved
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                                  Resolved

                                  Credit card status is in process

                                  Address: New Delhi, Delhi, 110025
                                  Website: www.hdfcbank.com/personal/credit_card/cc_track

                                  Hi

                                  Actually i was applied for credit card around month ago. All the verification has been done like on call and physical verification.
                                  Credit card status is showing in progress from more than 20 days.
                                  Please help me out and i stucked even i call to bank but no respond
                                  Credit card application Number:- [protected]N1
                                  My mobile number:- [protected]...
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                                  Alisha786
                                  Jun 4, 2017
                                  Resolved
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                                  Resolved

                                  Address: Chandigarh, Punjab, 160047
                                  Website: www.HdfcBank.com

                                  This is to inform you about the harassment my family has faced from HDFC bank. I Alisha Dhawan d/o Poonam Dhawan both had a fixed deposit in HDFC since Jan 2014 and had a credit card along with it. On on 22nd April HDFC personal banker Abhishek Chauhan forced us to upgrade our credit card whereas my mother shared the fact that we need to break the FDR so even have to close the credit card as required, he claimed that closure of credit card will not be required on 8th May 2017 we both went to HDFC Kharar branch to break the fixed deposit and get the money back as I was in need of money to pay my international tuition fees. We got to know that we have to pay our credit card dues before getting FDR money.
                                  Since 8th May 2017, my mother have been making payments for all the emails that HDFC is asking just to get the fixed deposit close at any cost but in response we are just getting another request from there end with a simple email it will take next 7 days and a new reference number.
                                  We are mentally harassed and exploited as my fees has been taken from my relative and we promised the person to return in 10-15 days. Now we are getting harassed by family even.
                                  Jul 6, 2017
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jun 05, 2017
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  I request you to share your complete issue, along with card details, branch details and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

                                  -Bejoy
                                  HDFC Bank Customer Assistance
                                  As I was informed to call on pff toll free number but they arn't receiving my call as i had called on that number more than 1000 time.
                                  Please help to get my own money as soon as possible..Iam annoyed with the system and please try to come up with new solution.
                                  Statement
                                  I have forgot my credit card pin number so please provide me my new pin number on my registered mobile number.
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