HDFC Bank Complaints & Reviews

My hdfc credit card number [protected] received bill without any single transaction. The card was in a sealed envelope provided by bank till date.
Received 1150.00 rupees bill where the was not even activated.
Myself went to the bank to log a complaint. The banker said, it is because the activation of the card not done from my side. But, the banker never told this clause during applying for the credit card. The banker was all the time behind me to get a credit card.
Now, hdfc bank issuing wrong bill.
I would not pay this bill as the card is not used for a single transaction.
I hereby request to deactivate this card and settle the bill at the earliest.

Thank you,
Sandeep Joshi

Dear team,

Pl. Look in the issue.

I have done one transaction of rs: 3266/- on 17th may 2017 however that amount is not credited to the third party account. I called hdfc call center very next day to register a complaint however they refuse to raise the same and advice me to wait for 48 hrs post which complaint can be raised. Now on 20th again when received a call from the third party that amount still not credited to his account i again called cc, they again refuse to raise complaint and unable to provide resolution. Now they are asking me to wait for 5-7 days post which they will raise complaint.

Pl. Let me know the following asap :-

Why customer will wait for 7 days?
Why hdfc cc will not raise complaint for this issue?
Whether these procedure are mentioned on hdfc website?

Note : this concern is highlighted to their md mr. Aditya puri however their is no update. Kindly revert with the resolution asap else i will raise this to consumer court.

Regards
Tarun
[protected]

My policy number:15039263
My cheque number: 018965, union bank of india.

I paid the yearly premium of my policy to hdfc insurance staff perumal on march 20, 2017. When i asked for a receipt, he said there is no need as he will personally deposit the cheque in my account. After that, there has been no contact from him. This happened in hdfc insurance, dlf it park, porur, chennai. After that, i have made 5 complaints in total over the phone to hdfc customer care and amazingly, all 5 times i was just given a normal template, "we will get back to you in 48-72 hours". It has been more than 2 months and no agent has gotten back to me with a resolution. And the last agent who spoke with me said an interesting thing that hdfc will not take any complaint over the phone and the only way to complaint is to email.

An amazing fact to note: my last year's premium was made to the same office via cheque to a different agent and it took one and half months for your agent to deposit my cheque, that too after some 3-4 complaints.

Please note that i had paid my cheque well within the due time and i will not be responsible for any penalty for this delayed payment of my premium.

This is my 6 th attempt. If hdfc is not going to answer me, i will have to proceed this legally and i will also spread this incident in all the social media applicable.

I personal went to kumbakonam hdfc bank brank and ask to updated my mobile number for my ext account. They ask to pay 7999 to activate my account bec once it was sal acc then sav acc and now its domarnt acc...
My email ids are updated but they never share any details reg this but they charge hidden charges..
They tell some new system & explaination now only never ever previously and not communicated propely
Old number [protected] and my new [protected] but they are not ready to even to update the new number also...

I am Anuradha from Bangalore; Savings Account No.: [protected], K R ROAD-BANGALORE

For Mar2017 and Apr2017 i see deductions of amount of 172.5 and 517.50 respectively from my account and i see my balance amount is decreasing. If you want to deduct, kindly inform the customer first. Requesting you to refund for all this amount, else i will go to rbi and proceed further accordingly. How dare you deduct my hard earned money ?

I have attached a picture of your fraud for your kind reference.

Dear team,

From last 15 days we are receiving continously calls from your bank call center & also i was told your customer care executive regarding the issues lot of time but they are took lightly.
From today if i receive any call from your call center then i will be launch complaint against your bank in consumer court.
So take necessary action on priority...

I want to complaint against hdfc bank mumbai My reference number is [protected], customer id[protected] kindly see following pic for my complaint from last 21 days i still complaining but I didn't get any positive response from your end after sending a proof also your not cosidering my request i am request to kindly send me my 5000, 8 vouchers other wise i will go to consumers court and ombudsman complaint desk by RBI.
And i am also file case against hdfc bank for frauding with people and making them fool, with the following proofs.
Following attachments are in sequences respectively
1.it showing 5000 while reediming voucher
2.i reedem 8 vouchers of 5000 INR each
3. I recived 8 vouchers of 1000 INR each only
4. I recived message of voucher delivery of 8 vouchers of 5000 INR each

As my residence varification done before four days but when i cheked application status it shows disapprova.what is the reason clarify it otherwise i will close my saving accoubt no. Already my account is in big amount and I am a regular cudtomer of hffc bank and pl is continue since two years.

Credit card application number is
[protected]F2
Prakash kumar swain

Interaction ID: HDFCSL=[protected]
Hi HDFC Team,

I am continually chasing since last 3 year regarding my deductions of RS. 330. But still we have not received any satisfactory reply on that.
We are unable to locate the deducted amount.

Pradhan Mantri Jeevan Jyoti Bima Yojana
(PMJJBY)

Thanks & Regards,

Gurucharan Singh

Mob: [protected]

Regarding my HDFC negative balance

Dear Team,

My name is Sanjay Chougule.

It’s more than two years since I left IT Company, I’m no longer associate with the company or your HDFC Salary Account. It is illegal to charge for not maintaining the minimum balance.Below are my account details.

Name: LAVLESH Agrawal
A/c No: [protected]
Branch: Bomanhally, . Bangalore
Contact Number: [protected]

I am no longer using any of your HDFC services. I do not need this account due to personal inconvenience.
you are still deducting money from this account A/c No
I had deposited 5000/- some day ago But they deducted that amount and I didn't get any money. I request you to please get my money back.

This is really inappropriate and irresponsible behavior from a reputed bank like HDFC Bank.
So I request you to kindly close my HDFC salary account A/c No:[protected] because it’s no longer required since I left the company and I don’t want to continue with your services.
I have moved to my hometown so it won’t be easy for me to contact home branch.

I am requesting please consider this mail a final, closure of HDFC Salary Account A/c No and want to get my money bank
Your assistance in this regard will be highly appreciated( I am requesting you to please waive the penalty).if not, i will take this to the court in name of the branch ofiicer

Thank you,
Lavlesh Agrawal

This is regarding my policy no. 18498508 with HDFC Life. The sales agent who came to me and explained the policy wrongly informed me the Policy administration charges. It is levied on monthly basis however I was informed that it is levied on annually. So I decided to withdraw my amount but they are telling me that they will levy withdrawal charges will lock in my money for 5 years.
I have been complaining regarding this since 3 months but they are just allotting me different Grievance Redressal Officer and not taking any action on this. I have all the proofs including mail to support my claim.
I am extremely tired of this now, If they dont address it in a week I am going to move to consumer court and sue them for much bigger amount,

I have been receiving email to pay Rs30450 from HDFCLIFE even after i have paid the premium amount on 5th of May.

One email was sent just 3 days after on 8th may and it's sent again on 17th may. These guys are causing unnecessary stress by asking 30K amount again and again.

Please request them to stop fraudulent practices of demanding money multiple times from customer!

Hdfc bank u make my office account as my saving and now u are showing me -2800rs. I will sue u in court u cheaters u liars. You... Going to jail. U hdfc bank.
U neither inform me about negative charges and why should i pay?? Did u guys not read what rbi say?? Are you guys out of your mind??? Anyways o don't care i will sue u in court

Pravel pratap singh
[protected]//[protected]

As per RBI rule no private bank charges consumer for non-maintaince saving account. However today 19 May 2017 HDFC bank deducted 4084 amount from my account and when I told about rule and problems for which I couldn't maintain my account, they refused to refund as well as said there is as such no rule.

Kindly resolve my issue.

RBI my last hope!!!

Dear sir,
I am cust of HDFC bank since 2012 having salary a/c and credit card, All payments were regular and timely.but due to some family problem which has already intimate to bank, there was due of 57000 till 3rd may which I have cleared off.Only request you to continue my old card which has already requested grievance cell but not received any response till date.

Regards
Sarfaraz
[protected]

I have got the card sometime during Q3 of 2016 after so much of pushback from my side but went ahead with the promised statement that it would be a life time free card provided I make one transaction in next 60 days. Everything went fine till Jan or Feb 2017, where I have been asked to pay annual maintenance fee of Rs.2875.

I was literally shocked that organization like HDFC could not be trusted and called “n” number of times to customer care telling my plight. They have requested to write to Chennai address (Credit Card Division) to cancel my credit card with the reason ( I have written 3 times) and every time I just get a message saying that it has been not approved without any reason been given for all the three times. After each message I have called the customer care and I need to start from the first taking lot of time with the same resolution given, “ Please give a request to Chennai - Credit Card Division” to get the card cancelled.

I am really aggrieved that HDFC as an institution is having people who are mis-selling of the product and also having a poor customer resolution. I have reached you trusting that you would help me to solve the issue. I cannot pay an annual fees for the card which I am not using and also that the card or product has been sold to by misleading statements.

Can you please help to solve this request?

Thanks, have a nice evening!!!

I got a call from one of your executive and she asked me whether i want a hdfc credit card. To which i replied i already have a credit card. She replied me back saying am i mad or what since she asked me about hdfc credit card and abused me. If she is frustrated that doesn't mean she will call anyone and throw her anger on them. She has no right of doing such thing and i would request you to look into this matter. There is absolutely no point...

Cancellation of One Assist Membership
I am a HDFC bank credit card holder . The bank has auto debited Rs. 1299/- from my credit card number ending with 2602 without my concern on date:15/05/2017. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of Rs.1299/-

OneAssist Relationship Number : 2073857
Name :- Devendra Ramchandra Sawant
Mobile No. :- [protected]
Credit Card Number Ending :- 2602

Today i went to hdfc bank for a money transfer there is one employee who i requested to take my cheque but he shouted at me and saying bad words in front of everyone and that something i really dont like. He disgrased my honor and pride. I can give you whole infoe about him :-
Name:- abhishek vohra
Mobile no:-[protected]
Bank:- hdfc
City:-gandhidham

I am a non resident, and had visited mumbai for two days in end of february. I was approached by hdfc life executive for a term plan.

I had clearly informed him that i have only one day, hence if he can get all the medicals and formalities sorted out within a day, i am ready to take the policy.

Hdfc life then sent me an email for an appointment with appollo hospital for a list of test on the very next day.

I visited apollo hospital and conducted all the tests that was required giving a clear medical history. An infection which was seasonal was also informed to the doctor and doctor confirmed it was not required to be mentioned in the tests etc.

The premium installment was withdrawn from my account.

I proceeded back to uae, and the ordeal started.

I received an email that i need to conduct further tests at mumbai. When i spoke with the hdfc life personnel, he informed that when i was sent the first list of test, hdfc life personnel forgot to include the other tests that were now being requested. I told him clearly that i am not returning to india any sooner and was asked to submit the entry and exit pages of my passport to confirm i am not in india.

However, inspire of clarifying this, the emails and letters to my residence continued and all my representations and information fell on deaf ears.

I gave hdfc life a complete description of the situation, still i kept receiving emails with fresh and different requirements for medical tests with appointments at apollo hospital for the test.

Finally, i have received an email from hdfc life stating that the policy is cancelled.

No explanations or clarification was provided by hdfc life when it was the mistake of hdfc life to have missed out on the medical tests in the first place. Inspite of confirming to hdfc life that i have never undergone any of the tests listed, they repeatedly kept harassing me for further tests, when it was the hdfc life officials at faults for errors in initial medical request, and understanding of the situation.

I have still not received any refund for the premium paid, nor an explanation for the lack of systems and procedures and finally it is us, the customer, who are harassed for poor service and understanding of the companies.

I will be pleased to forward any further details that may be required and can be contacted at saket [protected]@gmail.com, although i do not expect hdfc life to even acknowledge or respond having a first hand experience of their poor service.