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HDFC Bank Complaints & Reviews

2.9
Updated: Dec 15, 2025
Complaints 32882
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HDFC Bank reviews & complaints page 1233

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K
kunnu12
from Mumbai, Maharashtra
Apr 4, 2017
Resolved
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Address: Mumbai City, Maharashtra, 401501
Website: Www.hdfcbank.com

I have applied for hdfc credit card, my credit card application no is [protected]w1, i fullfilled their necessary eligibility for credit card, and they said sir your credit card will be approved, but after some days i got email that they rejected my application, but i want to know why?? They rejected my application i want my documents back.
This should be tell before taking my documents.
+1 photos
May 22, 2017
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Apr 11, 2017
HDFC Bank Customer Care's response
Dear Customer,

Dear Mr. Kunnu, we have taken note of your comments expressed with regard to your HDFC Bank credit card application and the same is being reviewed as appropriate. You may look forward to receive a response to your e-mail id in 3 working days. We request you to bear with us in the interim. For any further clarifications, You may write to us at: [protected]@hdfcbank.com and we shall assist you. The reference number for this interaction is [protected].

-Bejoy
HDFC Bank Customer Assistance
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    Rahul Garg101
    from Noida, Uttar Pradesh
    Apr 4, 2017
    Resolved
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    Resolved

    Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
    Website: www.hdfcbank.com

    Since 2 weeks i have been following up with hdfc but with no response.
    My account was debited with 50k without any intimation due to which my account balance is currently in negative state.
    Even my this month salary was adjusted in negative state and i am facing very hard times due to the same.
    Even my relationship manager is not picking up my calls.
    I have no idea who will be able to help me in this kind of situation when a bank which runs on customer's money is not respecting his customer.
    May 7, 2017
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Apr 06, 2017
    HDFC Bank Customer Care's response
    Dear Customer,

    Request you to write to [protected]@hdfcbank.com along with your complete issue, transaction details, account/customer Id and registered contact details with ref ID-TTO06041704 in the subject line. Will get back to you.

    -Bejoy
    HDFC Bank Customer Assistance
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      A
      Ameertheen M
      from Chennai, Tamil Nadu
      Apr 4, 2017
      Resolved
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      Address: 641602

      In personal loan (Loan no[protected] committed interest rate only 12.85% and i confirmed with representatives mrs. Sathya (Emp id 851966) but disbursed loan interest rate is 16.80% they never confirm reveised interest rates with me before disbursements of my loan amount, since i was asked about that to her, her response was very rude and no response
      Thanks and regards
      Ameertheen
      [protected]
      May 21, 2017
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Apr 10, 2017
      HDFC Bank Customer Care's response
      Dear Customer,

      Please write to [protected]@hdfcbank.com with the below details:
      Loan Application number:
      Name of applicant / loan favoring ( as per Loan Application):
      Date of birth of the applicant (as provided in Loan Account):
      Address as provided in Loan Account:
      Loan amount:
      Contact Number.

      -Bejoy
      HDFC Bank Customer Assistance
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        G
        George Livingston
        from Mumbai, Maharashtra
        Apr 4, 2017
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        Address: 600040

        I applied a Home loan in the month of September. Loan is neither approved nor I got my money, You took my money of 11, 615/-(I gave through Cheque).

        I called you several times for this. But most of the time you were busy and several times I spoke to you and reminded you about the money. But I did not get anything so far. Please give my money back.
        May 23, 2017
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Apr 10, 2017
        HDFC Bank Customer Care's response
        Dear Customer,

        We would like to share with you that HDFC Bank, under an arrangement, sources home loans for HDFC Ltd. The loans are then sanctioned and disbursed by HDFC Ltd. You are henceforth requested to write to [protected]@hdfc.com for resolution of your query/complaint.

        -Anay
        HDFC Bank Customer Assistance
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          K
          kumarnitesh17
          from Kolkata, West Bengal
          Apr 6, 2017
          Resolved
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          Address: 700091

          Unexpected deduction on 1st branch transaction for the month.
          172.5 rs has been deducted from my account when someone deposited 2300 in my account from outside the home city branch. This was the 1st branch transaction for this month and when i am trying to contact to customer care i am not reachable to them.
          May 10, 2017
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Apr 08, 2017
          HDFC Bank Customer Care's response
          Dear Customer,

          I request you to share your issue details, account/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

          -Bejoy
          HDFC Bank Customer Assistance
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            N
            Neeraj wadhwani kumar
            from Pune, Maharashtra
            Apr 4, 2017
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            Address: Thane, Maharashtra, 421004
            Website: Payzapp

            Dear Sir,

            I have added some of the amount to my payzapp account which was successful but when i was doing a payment through this app it got declined by payzapp and amount deducted from my account. Now when i spoke with payzapp people they told money will credited to my account in 12 days but still money has not credited to my account. I am trying to reach them with in many ways not able to speak with them. Request you to kindly do the needful as it has been more than 12 daya now want the refund with interest as they have kept the fund with them for 12 days..
            I am a payzapp user I transferred 2000 rs to axis bank through payzapp but its failed. The amount deducted from my payzapp account. I called customer care but its busy tone. Please do it needful .
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              D
              deven waiting for true luv
              from Delhi, Delhi
              Apr 4, 2017
              Resolved
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              Resolved

              Hdfc netbanking

              Address: 122001
              Website: Www.Hdfcnetbanking.co.in

              I am using hdfc netbanking service from last almost 1 year without any problems. But nowadays its not working from last 2 or 3 days it is showing loading when i entered login id and password. I am using through hdfc netbanking mobile application. I also try to open it from Google chrome but the problem is remain same. It is showing that my last session is not terminated. I hope you will work on it and solve this problem Asap. Thankyou....
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              S
              SWAPAN DAS
              from Delhi, Delhi
              Apr 4, 2017
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              Address: 474001
              Website: www.hdfcsec.com

              Client ID 31897290 DP ID :IN301549 Trading ID :1309376

              The IDFC BOND has been paid out automatically from my Demat account.

              I have not received redemption amount in my saving account.

              Today I have visited at HDFC Bank Ltd and Karvy Computershare Pvt Ltd at Gwalior.

              Kindly take necessary action .

              Attached Bank Statement
              Demat Statement

              Regards

              SWAPAN DAS

              On Thursday, 30 March 2017 6:08 PM, "InterimSolution.[protected]@hdfcbank.com" wrote:

              Dear Customer,

              Reference No: 5200941

              This is with reference to your query regarding demat account statement.

              Please find attached herewith email statement for your demat account.

              Kindly refer to the following instructions for Opening the Email Statement:
              HDFC Securities customer support has been notified about the posted complaint.
              Registrar/ your respective depository services should be able to help you in this regards.
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                J
                Joshmic2
                from Bhavani, Tamil Nadu
                Apr 4, 2017
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                Address: Pune, Maharashtra, 411014

                I received a call from a guy saying he is calling from Citi bank and they are providing 0% interest for personal loans we just have to buy the hdfc life police and give them the details they will then approve the loan and give us the money I removed 2 policies since I wanted a loan to buy a house but when I understood it was a fake call just to sell the policy me and my husband went to the hdfc life office to return the policy we were being told that the grace period is over and nothing can be done I still receive a call from that number saying that we are processing your loan but due to system issues cannot realize it
                May 10, 2017
                Complaint marked as Resolved 
                HDFC Life customer support has been notified about the posted complaint.
                Verified Support
                Apr 06, 2017
                HDFC Life Customer Care's response
                Hi, we regret any inconvenience caused. We would request you to write to [protected]@hdfclife.com from your registered email ID for further investigation. Please mention the policy number in your mail. Thanks
                Apr 10, 2017
                Updated by Joshmic2
                I did write there they are not agreeing to return my money back i am been fooled and need an action soon
                May 04, 2017
                Updated by Joshmic2
                Who told this complaint is resolved
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                  S
                  sahsuraj
                  from Thanesar, Haryana
                  Apr 3, 2017
                  Resolved
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                  Address: Dehradun, Uttarakhand, 263621

                  Hello Sir,

                  I have purchase items from Easy Day Store on 30 November 2016. i have made payment using debit card . three times payment deducted from my card -

                  Cheque/Ref. No[protected] Refunded

                  Cheque/Ref. No[protected] Success for EasyDay Store

                  Cheque/Ref. No[protected] Time[protected]: 19:37:40 ) not Refunded- After lots of complaint it were refuned and resolved on 20/12/2016 cheque/Ref no are [protected] issue on

                  but today 3 april 2017 same 1350.00 deducted from my account again for this . why hdfc made mistake always please resolve my issue soon otherwise i will go to conusmer complaint for this . find the attachment again.

                  Date- 3 april 2017

                  POS 416021******6988 DT[protected] IC17033

                  Cheque/Ref. No.[protected]

                  Amount- 1350.00
                  +1 photos
                  May 11, 2017
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Apr 06, 2017
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  Request you to write to [protected]@hdfcbank.com along with your complete issue, transaction details, account/customer Id and registered contact details with ref ID-TTO06041706 in the subject line. Will get back to you.

                  -Bejoy
                  HDFC Bank Customer Assistance
                  Apr 07, 2017
                  Updated by sahsuraj
                  i sent an email to your with subject ref ID-TTO06041706 from [protected]@gmail.com. kindly check issue asap.

                  Thanks
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                    B
                    Bsvm
                    from Mumbai, Maharashtra
                    Apr 3, 2017
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                    Resolved

                    Amount wrongly deducted under DC INTL POS TXN MARKUP + ST

                    Address: Thane, Maharashtra, 421503
                    Website: www.hdfcbank.com

                    Amount wrongly deducted under DC INTL POS TXN MARKUP + ST from my act without my notice on 1st April 2017.

                    As per my understanding this is "Txn - Transaction. Markup - Foreign currency markup. St - Service tax. It is the foreign currency markup charges charged to your card for doing swiping your card at an International location. ... HDFC bank charges 3.5 of the transaction amount as a fee for using your debit card for a transaction...
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                    B
                    bismiangel
                    Apr 3, 2017
                    Resolved
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                    Address: 695581
                    Website: HDFC

                    Amount 28 is getting deducted with the description NWD DEC CHG (ATM Withdrawal charges) eventhough my account was opened as salary account and was said there will be no sur charges for any no of withdrawals from ATM other than HDFC. There were no intimation regarding the policy change if any also. This is very bad and unprofessionalism as a reputed worldwide bank shouldn't be doing this.
                    May 6, 2017
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Apr 04, 2017
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    I request you to share your account and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

                    -Anay
                    HDFC Bank Customer Assistance
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                      V
                      vinodray Manek
                      from Delhi, Delhi
                      Apr 3, 2017
                      Resolved
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                      Resolved

                      Address: Jamnagar, Gujarat, 361002

                      Amidst more confusion and utter regret, I put to your kind notice the malign tactics adopted by Mr.Gaurav Chudasama – the Manager, HDFC Home Loan Limited, Jamnagar. The synopsis of the case is that I am a customer bearing No.[protected] and have secured Home Loan amounting to Rs.13, 00, 000 on 23 march 2017 contact for reduce of rent in my above home loan I have proceed and fill up a form and issue cheque of rs 1570/- (net and lean) after 3 days I inquired about cheque why not comming in clearing and last I have required on 31/03/2017 I shocked and found that bank has return my cheque
                      with reason that ink is spread on amount of cheque, I immediately contacted Mr.Chudasama and asked as how he has happen Upon my presentation, instead of accepting his blunder, he was furious and exhibited all his arrogance saying that we are not bound to say who has done this negligence you give me cheque otherwise we sending for clearing if return you got penalty I was very perturbed because o[censored]nbecoming attitude of a Officer of a prestigious Bank. I shall, therefore, request you to kindly make a deep routed inquiry and take sterner step against the responsible officer to set an example and also to safeguard the brighter image of the Bank. I only know and want to writing sorry it is human mistake but he is refuse
                      image attached
                      +1 photos
                      May 8, 2017
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Apr 06, 2017
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      We would like to share with you that HDFC Bank, under an arrangement, sources home loans for HDFC Ltd. The loans are then sanctioned and disbursed by HDFC Ltd. You are henceforth requested to write to [protected]@hdfc.com for resolution of your query/complaint.

                      -Bejoy
                      HDFC Bank Customer Assistance
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                        A
                        Aditya121212
                        from Mumbai, Maharashtra
                        Apr 3, 2017
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                        Address: Mumbai City, Maharashtra
                        Website: hdfcbank.com

                        I took one personal loan from HDFC bank in Aug 2014. I don't remember my loan account number, and without account number I would not be able to get the statement.
                        I called HDFC customer care many times (since last week I am chasing them) and each time nobody knows how to furnish me with me loan account number or its statement.

                        They are just passing the ball from one person to other, even I visited nearest branch also but again same result.
                        Moreover there is no option available on website to raise a complaint or query for my problem.

                        Customer care number:[protected]
                        May 7, 2017
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Apr 06, 2017
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        Request you to write to [protected]@hdfcbank.com along with your complete issue, Branch details, Loan details/customer Id and registered contact details with ref ID-TTO06041707 in the subject line. Will get back to you.

                        -Bejoy
                        HDFC Bank Customer Assistance
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                          bhematnitin
                          from Ahmedabad, Gujarat
                          Apr 3, 2017
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                          Address: Ahmedabad, Gujarat, 382350

                          I got call from [protected] neha from hdfc finance services and told me that hdfc finance service offer me loan on 0% roi. She called me multiple time and i also try to digest how's this possible? She explained me as this is possible as they will take policy from hdfc life insurance and against this policy they will give me porsonal loan without interest rate. Even i also asked my relationship manager and inquire about the same and she told, no this kind offers are not genuine, this is fraud and do not share any details with them.

                          I clearly said i dont want this loan but they are calling me and following up for loan and policy.

                          Please be aware from this kind fraud call and save your money.

                          Thanks to my rm to provide me details.
                          HDFC Life customer support has been notified about the posted complaint.
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                            Bvvvasudev
                            from Irinjalakuda, Kerala
                            Apr 3, 2017
                            Resolved
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                            Resolved

                            Address: West Godavari, Andhra Pradesh, 534211

                            My policy number 15620704. Hdfc offficials told me lies saying you have to pay for five years and sold this policy after i came to know i had to pay 11 years. I came to know that i got cheated after paying three years. I have paid 1.5 lakhs now they are saying my surrender value is 71k. Is it good for u cheating retired employee like this? See like helping me to come out of their cheating
                            May 5, 2017
                            Complaint marked as Resolved 
                            HDFC Life customer support has been notified about the posted complaint.
                            Verified Support
                            Apr 04, 2017
                            HDFC Life Customer Care's response
                            Hi, please write to us at [protected]@hdfclife.com from your registered Email ID for us to investigate your concern further.
                            Call for lapse policy No. 10085328 by sonia by her mobile no. [protected] and asked me to contact rajeev sexna at [protected] for details. I had never bought this policy and this is an spam . proper action should be taken against culprits
                            I also paid approx 1, 58, 000/year for 5years. In total I paid 7, 76, 020. Now they say I get approx 7, 43, 000 if 6% bonus is declared. Their usless agents intially claimed 12% bonus would be given. Whenever I call their customer care number and ask what’s the avg bonus declared in the past, they say we don’t have that info. As per my analysis(google) they have never paid bonus greater than 6%. I also ask them what’s the difference in amount I would get when I opt for ‘enhanced cash’ & ‘enhanced cover’, once they said slight difference again when I spoke to other lady she says no difference. They don’t have updated info, bluddy hell. If they can’t tell perfectly how would I choose between ‘E cash’ & ‘E cover’. Such a useless policy I say. And here in this forum ‘HDFC customer care’ responds send us a mail. your people are not knolwledgable what the hell they going to reply. Who the hell on earth would accept less money than what he has paid. It’s a common sense. ‘HDFC life’ is just fooling us.
                            And they say it’s ‘sampoorn samridhhi’. means it’s a complete gain to ... ?? Only to HDFC life. How the customer is gaining through this? Can you pls explain. Be sensible at least while naming a policy.
                            HDFC Life Customer Care's response, Aug 20, 2018
                            Hi, if policyholder have any unresolved issue with respect to your HDFC Life policy. Kindly inform to the customer that write to us at [email protected] from his / her registered id to have the same look into and addressed.
                            Initially while opting for this policy your agent (who sold this to me) said its 'Sampoorn Samriddhi', means you get good returns (obviously more than what you pay) and the insurance cover. Gain in both ways. Thats the only reason i opted for this. If i would have known i would get lesser money than what i pay, why on earth i would choose this senseless policy.There are hell lot of policies & good return options in the market.

                            Please do something about this. This is really disturbing me and making me feel that i am totally cheated/fooled.
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                              A
                              Asif Jabed
                              from Silchar, Assam
                              Apr 3, 2017
                              Resolved
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                              Resolved

                              Address: Nagaon, Assam, 782435

                              Sir,

                              With due respect I would like to inform you that I have need my two wheeler loan a/c details and statement(loan no[protected].
                              Therefore I request you kindly give the statement as soon as possible.

                              Thanking you
                              Yours faithfully
                              . Kulsuma Begum
                              Vill-Gopal Nagar
                              P. O-Gopal Nagar
                              P. S-Hojai
                              Pin-782435
                              Dist-Hojai
                              Mob.no-[protected]
                              May 12, 2017
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Apr 11, 2017
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              Pls mail us at [protected]@hdfcbank.com along with below details for further assistance:

                              · Your date of birth
                              · Mailing Address as per our records
                              · Loan Amount
                              · EMI amount
                              · Name of Bank/ Branch and account number through which EMIs are being paid by you. With ref ID-TTU[protected] in the subject line

                              -Bejoy
                              HDFC Bank Customer Assistance
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                                S
                                suchit N
                                from Delhi, Delhi
                                Apr 3, 2017
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                                Address: 411027
                                Website: netbanking.hdfcbank.com

                                Please reissue me cheque book & debit card as my old cheque book is fully used & debit card panel is damaged. I have tried with both Phonebanking & Website, Both not giving any kind of response. Even nearest branch people were not cooperating.

                                My Details are as follows:

                                Account Name : Suchit Nikam
                                Account Number : [protected]
                                IFSC Code: : HDFC0000149
                                +1 photos
                                HDFC Bank customer support has been notified about the posted complaint.
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                                  A
                                  akshi Agarwal
                                  from Washim, Maharashtra
                                  Apr 2, 2017
                                  Resolved
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                                  Resolved

                                  Address: Pune, Maharashtra, 411014
                                  Website: www.hdfcbank.com

                                  29 mar 2017 inter-brn cash chg incl st & ec 27031 29 mar 2017 172.50

                                  I want to know why this money was deducted from my account without my knowledge and prior permissions. Hdfc bank refund my money now..

                                  Savings account no.: [protected], khadki
                                  Customer id: 42871042

                                  I also see there is deduction of another 29 mar 2017 imps p2p[protected]#[protected] mar 2017 5.75
                                  What are these charges for?

                                  Please resolve my issue at the earliest.

                                  Email: - [protected]@gmail.com
                                  +1 photos
                                  May 11, 2017
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Apr 06, 2017
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  We are working on your concerns vide ref no:[protected] and will get back to you in 3 working days.

                                  -Anay
                                  HDFC bank Assistance
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                                    C
                                    from Kolkata, West Bengal
                                    Apr 1, 2017
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                                    Resolved

                                    Address: Kolkata, West Bengal, 700092
                                    Website: www.hdfcbank.com

                                    Hello Team,

                                    This is to inform you that I am a very old customer of HDFC Bank. Details as below:
                                    Name: APURBA GHOSH
                                    A/c No. : 5010******0924
                                    Customer ID : 67106010
                                    Branch code: 2807
                                    Debit Card No. : 4059********5917

                                    Problem is that on 1-March-2017, Rs.575/- was debited from my A/c(A/c No. : 5010******0924) for “DEBIT CARD ANNUAL FEE-Feb[protected]”. This is totally irresponsible job at your end. When I have opened this A/c, Their branch adviser asked me that Debit card annual fee will be approx. Rs.172/- but now Rs. 575/- debited from my A/c. I have reached at my home branch but they have refused for REVERSE my amount. So that’s why I have made HOTLIST(blocked my card) from my net banking.

                                    I need reverse my amount ASAP otherwise I have to close my 2 Bank A/c’s with all credit cards, FD & RD.

                                    Can you please look into this matter ASAP & revert back to me as early as possible so that it will be easy for me to take decision for closing my all A/c’s.

                                    Thanks & Regards,
                                    Apurba Ghosh
                                    Contact: +91 [protected]/ +91 [protected]
                                    May 10, 2017
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Apr 02, 2017
                                    Updated by [email protected]
                                    Thanks .They called me & heard the issue but till now not received any positive feedback from their end .
                                    Pls look into this matter.
                                    Verified Support
                                    Apr 02, 2017
                                    HDFC Bank Customer Care's response
                                    "Dear Customer,

                                    I request you to share your account/card and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                                    -Bejoy
                                    HDFC Bank Customer Assistance"
                                    Apr 02, 2017
                                    Updated by [email protected]
                                    When you called me, I have provided all the details via telephonic.
                                    However I have just sent all the details(Via email) ..as requested.
                                    Now can you pls process my Reversal?
                                    Waiting for your reply!
                                    Apr 03, 2017
                                    Updated by [email protected]
                                    Can you pls update me? Till now I have not received any resolution or positive feedback from their end.
                                    Apr 05, 2017
                                    Updated by [email protected]
                                    Till now I have not received my reversal.
                                    Can you pls look into this matter ASAP. Its already too late.
                                    Thanks!
                                    I have taken a personal loan of 40 lakhs from HDFC 12 months back, now i have topped up with revised rates but they have deducted rS 20K from myprevious balance without any explanation, my loan no. is 46276566. i am anurag singhal from ghaziabad
                                    Dear Team,

                                    This is Sajeeth Ahamed,

                                    I request you to Remove the Debit Value of Rs.5019.76/- from Saving Account No: [protected].
                                    Already i have Complain many times to the Customer care, but not yet closed by them.

                                    Kindly do the needful.
                                    Thanks
                                    Sajeeth Ahamed.N
                                    [protected]@yahoo.in
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