Apr 18, 2017
Updated by Naveenchandra K Dear sir
I am forwarding message to you which is received by me from easemytrip.com regarding refund amount of Rs.17091/-
As per the below mail they refunded the money into my account on 13th April 2017.But still date you have not credited the amount into my account. I emailed to your customercare several time but there is no reply from you.
The account details are as follows
Name-NAVEENCHANDRA K
HDFC Bank saving account number-[protected]
Branch-Mangalore, Karnataka
1) Exact date of debit from My account -11th April 2017
2) Exact Amount of transaction- Rs 17091(seventeen thousand ninety one rupes)
3) Transaction reference number - Cheque / reference no[protected], PAY U ID-[protected] / PAYUINDIA
Transaction and Refund details given by Ease my trips
Request ID [protected]
PayU ID [protected]
Action capture
Amount 17091
Status Success
Date and Time[protected]:27:43
Refund details
Request ID [protected]
PayU ID [protected]
Action refund
Amount 17091.00
Status success
Date and Time[protected]:30:[protected]:59:57
therefore I request you to refund the amount immidately .
Dear Sir/Madam,
Greetings from Ease My Trip!!!
This is in regards to booking id- BET[protected]
Your refund already proceed from our side against the PAYU ID-[protected]
Kindly find the Refund Transaction Detail pasted below :-
ACTIONS TAKEN
Request ID PayU ID Bank Ref No. Action Amount Status Requested Time Success Time Bank ARN
[protected] [protected] NA capture 17091.00 SUCCESS [protected]:27:43 [protected]:27:43 NA
[protected] [protected] NA refund 17091.00 success [protected]:30:54 [protected]:59:57 NA
We would suggest you to get in touch with your bank if still not credited to you.
Feel free to contact us in case of any further assistance.
Thanks & Regards,
Deepak
Board Line :[protected],[protected] Lines)
Visit us at http://www.EaseMyTrip.in
http://www.EaseMyTrip.Com
http://Bollywood.EaseMyTrip.Com
B2B Agents: http://Agents.EaseMyTrip.Com
Head Office :-
Easy Trip Planners Pvt Ltd.
Building No. 223,
Patparganj Industrial Area,
New Delhi - 110092
India
We would like to inform you that the TXN for the Payment Id [protected] has been refunded from our end on 13/04/2017. Same should reflect in your respective account within 3 to 5 working days.
For any more assistance, you can also contact us at [protected]@payumoney.com or just create a ticket at our end through https://www.payumoney.com/contactus-ticket.html?userType=buyer
Regards,
Team PayU
So far I have not received the refund amount Rs.1709/- from Easemy trip. they intimated that maximum monday on date 17th april 2017 I will get rhe payment .But now they are telling another 3days are required.Please refund the amount immidately.
With regards
Naveenchandra K