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HDFC Bank Complaints & Reviews

2.9
Updated: Dec 15, 2025
Complaints 32882
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18416
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HDFC Bank reviews & complaints page 1232

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R
from Noida, Uttar Pradesh
Apr 6, 2017
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Address: Agra, Uttar Pradesh, 28201

Phone rang and got a call from hdfc caller you have a loan offer of 12000/- @12%, I said ok . loan approved now the movie starts: he did not tell me that my card will go over limit by taking this loan...but my question is once my card limit is set how can he over limit it because once you use it outside at any retail outlet or online it will decline your transaction saying you have no limit left which is a good thing but only HDFC bank can do it withour telling the card holder by giving me loan by going over limit, now they charge 500/- over limit fees every month till i don't make complete payment...now the maths part 12000/- loan+1200/-interest on loan +6000 over limit fees +19200/- in one year...now i know why hdfc performing well in stock market...never the less i ll pay complete amount and surrender my card after using it for 9 years ...I ll say one word frauds in legal way...mohit [protected]
May 11, 2017
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Apr 08, 2017
HDFC Bank Customer Care's response
Dear Customer,

I request you to share your credit card details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance
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    piyushkumarsharma
    from Meerut, Uttar Pradesh
    Apr 6, 2017
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    Address: Bulandshahr, Uttar Pradesh, 203001

    Hi i am piyush from bulandhahr U.P. i was using a hdfc credit card the card limit is 42000 and i was doing minimum payment of this card on due dates. I have 20000 in my hdfc saving account and the money is automatic debited in my account but the money is not credit in hdfc credit card. when i saw the account is -29000. and your bank employee said to me the card is permanently blocked why this happening with me pls resolve this matter pls relese the money in my credit card or bank account and i need to card activated with in 24 hours any how revert me asap.

    Credit card no. [protected]
    mob no. [protected]
    May 15, 2017
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Apr 10, 2017
    HDFC Bank Customer Care's response
    Dear Customer,

    We are looking into the issue and will respond to you with e-mail reference number[protected] within 2 working days.

    -Bejoy
    HDFC Bank Customer Assistance
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      A
      Anthony F Fernandes
      from Canacona, Karnataka
      Apr 6, 2017
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      Address: North Goa, Goa, 403702

      Hi, it took lot of humbleness and patience to write this, i have been an old customer of hdfc + nri. As i need some cash on 6/4/2017 went to the bank to withdraw with chq. For amount of rs. 50000/- found out the net or the link not working. They request me to go to another branch, after 8 km riding to another branch, found out no cash in that bank.
      My complaint is what an hdfc bank no money no net
      May 8, 2017
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Apr 07, 2017
      HDFC Bank Customer Care's response
      Dear Customer,

      Request you to write to [protected]@hdfcbank.com along with your complete issue, branch details, account/customer and registered contact details with ref ID-TTU0741703 in the subject line. Will get back to you.

      -Bejoy
      HDFC Bank Customer Assistance
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        S
        SonaS
        from Delhi, Delhi
        Apr 6, 2017
        Resolved
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        Resolved

        Lost my food card

        Address: 411057

        Hi,

        I had lost my Food Plus card, i am a TCS associate, could you block the card and issue the new card.Also my old card has balance money in that account around 3K.

        Could you please transfer the amount in the new card. I am waiting for you response.

        The food card number is : [protected]

        Please resolve this matter asap.

        My email : snehal.[protected]@tcs.com...
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        Anuj Palreya
        from Indore, Madhya Pradesh
        Apr 6, 2017
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        Address: Indore, Madhya Pradesh, 452010

        I am anuj palreya. My employe code 163991. I was working in indore at mahalaxmi nagar branch (3812) I have resigned from my post and still i didn't get my releaving letter.
        I have mailed you about my salary slip but didn't get revert.

        What should i do ti get that or still i have to suffer for the same
        Waiting for salary slip and releaving letter

        Please help me out to give me all that details mentioned above

        Thanks
        Anuj palreya
        May 9, 2017
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Apr 08, 2017
        HDFC Bank Customer Care's response
        Dear Customer,

        Please write to fnf.[protected]@cnergyis.com / pad.[protected]@hdfcbank.com/ nikhil.[protected]@hdfcbank.com for assistance.

        -Anay
        HDFC Bank Customer Assistance
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          S
          Stellaceleen
          from Bengaluru, Karnataka
          Apr 6, 2017
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          Address: 560033
          Website: www.hdfcbank.com

          I had a outstanding of credit card, but not able to pay for 8 months without job, i got my first salary credited, without my knowledge they have taken my whole amount, after 8 months I am getting my first salary no cash for basic needs, I am so surprised they did this, I will write to HDFC in this that they are big thretners and commit sucide only because of HDFC BANK, they are big cheaters, I made they payment evry month for 3 years and did noy use the card for pat 2.5 years, they only has interest every month, without job for 8 months I was not able to pay, but now this is my first salary and was willing to pay atleast minimum balance, but they took my whole salary without even intiating me, now I dont have money to go back home, eat, or have no money for the rest of the month, how they can even do this ????? Bloody HDFC BANK !!! YOU WILL NOT GET A SINGLE RUPEE hereafter after I die ...
          May 14, 2017
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Apr 08, 2017
          HDFC Bank Customer Care's response
          Dear Customer,

          I request you to share your issue details, credit card details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

          -Bejoy
          HDFC Bank Customer Assistance
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            Vishnutripathi007
            from Vijayawada, Andhra Pradesh
            Apr 6, 2017
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            Address: 560001
            Website: [email protected], [email protected], [email protected]

            Dear team, I applied my pf claim settlement last month itself but didn't receive my claim even when I m checking online it's not showing. This is the first company where I m facing the problem. I worked at icici nd reliance but I didn't faced this problem there. Here for getting my money only I did more than 18 mail but still my case didn't get solve.

            My detail:-

            Name :- vishnu kumar tripathi
            Employee id:- 142599
            PF ID:- MH BAN[protected]
            HDFC Life customer support has been notified about the posted complaint.
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              Nirav Raval
              from Ahmedabad, Gujarat
              Apr 6, 2017
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              Address: Indore, Madhya Pradesh, 452010

              I wanted to close HDFC SB Account on because of various unforeseen charges levied on my account. I was informed by the branch to close all SIPs before closing the account. I filled up the SIP closure forms and submitted to all the MFs SBI, ICICI Pru, HDFC MF and Birla MF in the last week of January. I was informed that SIPs will be closed within next 20-25 days. Recently I observed that all the SIPs were hitting in the account and they were not closed by MF. Upon questing the MFs customer care I was informed that you had created these SIPs through a channel partner (guess who??? HDFC) and the channel partner is not allowing to close the SIPs. I was informed by respective MFs to send a request again to HDFC Bank for the closure of SIPs. My question if HDFC Bank was to cancel the SIPs why the branch did not educate me in the first place?? The same branch issued me an ATM card stating I will not be charged and I was charged some Rs 900 for ATM/Debit card issuance. It is Indore Mahalaxmi Nagar Branch. I am fade up with the bank, attitude of their staff and misguidance all across. That the reason I want to close my bank account and SIPs, please help
              May 8, 2017
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Apr 07, 2017
              HDFC Bank Customer Care's response
              Dear Customer,

              Request you to write at [protected]@hdfcbank.com along with your complete query, account / charges details/branch details and registered contact details. Please mention Ref ID- TTU07041704 in the subject line for me to track your mail & assist you better. -

              -Bejoy
              HDFC Bank Customer Assistance
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                S
                sinnavee
                from Mumbai, Maharashtra
                Apr 6, 2017
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                Address: New Delhi, Delhi, 110052

                Dear sir,
                I am an old and proud account holder in your reputed bank, I fulfill all my bank related necessities with HDFC bank only and have never tried other banks in spite of vivid offers. My car loan and personal loan is credited by HDFC only. Sir, I also use credit card issued by your bank, a certain amount is overdue on me which, due to some personal reasons I am not able to pay but I pay minimum required amount regularly. Sir, this month my account has been hold by your department without giving me any intimation, due to which I have faced some really grave situations. Sir I am feeling really harassed because prior to holding this amount your department didn't even bothered to notify me. Sir please make sure that this amount is released ASAP so that I can pay my dues which also includes my car and personal loan, and please ensure that I am not harassed like this in future.
                Regards:
                Naveen Singh
                Mob: [protected]
                May 23, 2017
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Apr 08, 2017
                HDFC Bank Customer Care's response
                Dear Customer,

                I request you to share your loan details. credit card details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                -Bejoy
                HDFC Bank Customer Assistance
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                  Prateek Chawda
                  from Bengaluru, Karnataka
                  Apr 6, 2017
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                  Resolved

                  Address: 411057
                  Website: www.hdfclife.com

                  Dear sir / madam,

                  I am holding hdfc life sampoorn samridhi plan with policy number: 15908808, which was commenced on 11/03/2013 for 5 years, and i have regularly paid approx. Rs. 83000 per annum to it.

                  During the policy commencement, hdfc life policy person told me that the returns on it will be minimum 12-13% & can further increase as well.

                  But as per the latest communication with the customer care after i have paid all 5 premiums, they have sent a document where the maturity amount has been calculated on 6% or 10% & has been mentioned that it can also be calculated on minimum 3%.
                  The maturity amount with all these percentages suggest that i would be getting much lesser amount than i have invested on it.
                  I have invested a lot in this policy even compromising on my current financial needs, hoping to get benefits in 2018. But it has completely destroyed my hopes & plans i had since past 2-3 years. I will suffer a huge loss.

                  I feel cheated, misguided & misinformed by the brand hdfc with which i have had a long association.

                  Regards,
                  Prateek
                  May 11, 2017
                  Complaint marked as Resolved 
                  HDFC Life customer support has been notified about the posted complaint.
                  Mar 31, 2017
                  Sulendra kumar kamat's response
                  I am highly dissatisfied from hdfc health insurance policy generated without my approval plz kindly take care
                  Verified Support
                  Apr 06, 2017
                  HDFC Life Customer Care's response
                  Hi, we regret any inconvenience caused. We request you to write your concern to [protected]@hdfclife.com from your registered email ID. Thanks
                  Verified Support
                  Apr 10, 2017
                  HDFC Life Customer Care's response
                  Hi we would request you to kindly write to [protected]@hdfclife.com from the registered email ID for us to investigate further. Thanks - HDFC Life
                  Hi
                  I am sulendra kumar kamat
                  My contact details [protected]
                  HDFC health insurance policy generated without my approval plz kindly take care &cancelled my insurance policy . I have alredy a heath insurance though my company maruti suzuki so plz cancelled my health insurance and refund my amount plz kindly take care
                  Please send payment receipt for the paid premium for Policy no.
                  15092868.The payment for the premium was done on 31.03.2017. But after 5 to 6 days, I diid not the reciept for the payment. So requested to please do the needful in that regard at earliest.

                  Regards
                  Dhian Singh
                  Mob. no. [protected]
                  HDFC Life Customer Care's response, Apr 12, 2017
                  Hi, we would request you to write to [email protected] from registered email ID to have your request actioned upon. Thanks - HDFC Life
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                    Veeramanigandan
                    from Chennai, Tamil Nadu
                    Apr 5, 2017
                    Resolved
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                    Resolved

                    Address: Chennai, Tamil Nadu, 600056
                    Website: Whoeasy.com

                    I have made a transaction previously with a service provider 'whoeasy.com" for which i have been charged a sum of ₹1331.13 on 13.03.17

                    I have raised this iasue with the HDFC bank but i did not received any response from them.

                    Today, again a debit of ₹1033.97 has been charged from my credit card towards whoeasy.com without my confirmation for the second time.

                    I state these two debit are fraudulent ones and i am claiming for a refund towards these debits.
                    +2 photos
                    May 8, 2017
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Apr 07, 2017
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    Request you to write to [protected]@hdfcbank.com along with your complete issue, card details/charges details/transaction details and registered contact details. Please mention Ref ID- TTU07041706 in the subject line for me to track your mail & assist you better.

                    -Bejoy
                    HDFC Bank Customer Assistance
                    My credit card bill was 15500. And I have paid bill of 13000 before due date. Now the interest of 3.5% should be calculated on remaining amount i.e. 2500. But they calculated on total bill amount 15500. This is not at all logical as then there is no meaning of paying any amount if they calculate interest on total bill amount.
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                      sam06
                      from Gurgaon, Haryana
                      Apr 5, 2017
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                      Resolved

                      Address: Bangalore, Karnataka, 12001

                      Hi,

                      This is in reference to the transaction made into my account without intimating me by hdfc bank.

                      An amount of Rs 575.00 has been debited on 15th feb'2017 from my salary account, mentioning about 'depository charges DEPOSITORY CHARGES JAN17 - with regard to my demat account. I have never used this account.

                      When the account was opened, I was told that it would be absolutely free. This is clear exploitation of customers.

                      Samridhi Wadhwa
                      [protected]@gmail.com
                      May 7, 2017
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Apr 06, 2017
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      Request you to write at [protected]@hdfcbank.com along with your complete query, account / charges details and registered contact details. Please mention Ref ID- TTO06041702 in the subject line for me to track your mail & assist you better.

                      -Bejoy
                      HDFC Bank Customer Assistance
                      Sir,
                      We hereby inform you that i am hdfc credit card holder having credit card no..[protected].
                      We already mail to cancel our credit card so many times but they ignored that matter & didn't even replied at once.
                      We request you to please do the needful & oblige in this matter

                      Thanks & regards
                      Sangeeta verma
                      [protected]
                      Very power resort sir customer care and pls help me one time password sent to my mobile no pls I generate an pin hdfc ATM sir pls helpme
                      I lost money as ATM transaction fee. they didn't keep promises.
                      This is a real loot.
                      Please do something.
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                        H
                        Hemant78
                        from Chennai, Tamil Nadu
                        Apr 5, 2017
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                        Address: Satara, Maharashtra, 412801
                        Website: HDFC bank

                        Dear Sir/Madam,

                        I have apply for a personal loan on 1/4/2017 . I have got a mail from bank for approval loan but till date amount is not credited in my account. All verification has to be done by your side . I have already give the blank check to bank executive .
                        application no. 46857365
                        account no.[protected]
                        HDFC Bank

                        Regards,
                        Hemant Bhor
                        [protected]
                        [protected]@gmail.com
                        HDFC Bank customer support has been notified about the posted complaint.
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                          Skjo jo
                          from Gurgaon, Haryana
                          Apr 5, 2017
                          Resolved
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                          Resolved

                          Address: New Delhi, Delhi, 110062

                          I ve also got a call mob. No.[protected] (Pankaj pandey) and his senior anil chakkarwarti from hdfc loan dept. Gurgoan, offering loan of 100% amount of insurance policy... And very cunningly explaining me to buy bharti axa insurance so it can be mortgage by hdfc and with 0% interest. So i purchase the policy as he guided with all lesson... Saying don't reveal the loan process to the verification department.

                          After 10 days again he called me to confirm my policy no. And said loan procedure is in neft process if you want to do neft you have to purchase another insurance as a guarantee which is hdfc policy in name of family member which will be refunded by cancelling or else if you want to do rtgs there is a charge of 30% of loan amount and 12% of service charge which means almost 42% of loan amount will be deducted then they transfer the loan amount.

                          I said i dont have money to purchase another policy better you do cancel my application or send via rtgs but he tried to convince for purchasing another policy which is 35000/- per year otherwise 31st march 2017 is last day for this process.

                          After 2 days he again called me to convince to purchase policy this time i doubted and i begin to questioning him about his own word of last day process and about office address etc. But he easily manage to answer my question, i said just give me an assurance of passing the loan on behalf of this policy he have no answer for this, simply saying this is company offer for you and rest is upto you...

                          Don't believe them and i've checked their office number +[protected], +[protected] from truecaller these number are insurance agencies not from hdfc loan dept.
                          May 11, 2017
                          Complaint marked as Resolved 
                          HDFC Life customer support has been notified about the posted complaint.
                          Verified Support
                          Apr 10, 2017
                          HDFC Life Customer Care's response
                          Hi, we would request you to write to [protected]@hdfclife.com from the registered email ID for any HDFC Life policy related issue. Thanks - HDFC Life
                          Apr 12, 2017
                          Maridurai Raja's response
                          This policy discontinued my payment refund

                          Respected sir, Payment renewal convert the EMI Not properly following the customer service so I'm this policy please discontinue I'm not settlement money
                          HDFC Life Customer Care's response, Apr 13, 2017
                          Hi, we request you to write your concern to [email protected] from the registered email ID. Thanks - HDFC Life
                          Hi maridurai Raja can you tell me process to cancel my policy and get back money please help
                          HDFC Life Customer Care's response, Jul 14, 2017
                          Hi, please write your request to [email protected] from your registered Email Id by mentioning the details related to your request. We will have a look into it and accordingly, the response basis your request would be sent to you by us. It is mandatory that your email should be from your registered Email Id only.
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                            krishkkb
                            from Hyderabad, Telangana
                            Apr 5, 2017
                            Resolved
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                            Resolved

                            Address: 500034

                            Hi,
                            i am kishore, i have sent some amount using IMPS, two times deducted IMPS charges from my account, please let me know the reason.
                            below is the IMPS details, and please find the screenshot.

                            IMPS P2P[protected]#[protected]Rs.5.75 was deducted)
                            IMPS P2P[protected]#[protected]again Rs.5.75 was deducted)

                            Thanks,
                            Kishore
                            +1 photos
                            May 8, 2017
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Apr 07, 2017
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            Request you to write to [protected]@hdfcbank.com along with your complete issue, transaction details, card details/Charges details and registered contact details with ref ID-TTU07041702 in the subject line. Will get back to you.

                            -Bejoy
                            HDFC Bank Customer Assistance
                            Hi, am uday...My account got locked with out my permission.unable to use debit card for fuel..its not working for online transaction..need help[protected] is my number..
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                              AbhayShitole
                              from Pune, Maharashtra
                              Apr 5, 2017
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                              Address: Pune, Maharashtra, 411046
                              Website: Hdfc

                              Hello,
                              I have having a negative balance around 10900 in my savings account of HDfC kharadi branch, Pune. Customer no is 47639002. I can you please get the account closed. I used the account for three years and stopped the use in Mid of April.
                              Can u please help. I have been to kharadi branch but they are not ready to waive off the charges.

                              Regards,
                              Abhay
                              HDFC Bank customer support has been notified about the posted complaint.
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                                ritika khokha
                                from New Delhi, Delhi
                                Apr 5, 2017
                                Resolved
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                                Resolved

                                Address: Gautam Buddh Nagar, Uttar Pradesh, 201308
                                Website: Hdfcbank.com

                                My HDFC Savings Account No.: [protected], GREATER NOIDA, UP

                                I have seen the following charges in my hdfc savings account.

                                1. Hdfc has started charging isaqmc once every quarter

                                2. Inst-alert chg inc st & oct-dec2016 - charging for instant alert for the account. When opening the account they mentioned that this service was free and now they are charging.

                                3. I asked in my branch and they said they don't know what it is ? and not read to help me understand why this deduction happen in every quarter.

                                They should inform the customer before charging. You cannot hold the customer at ransom.

                                I am not sure how to resolve this please advice...
                                May 13, 2017
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Apr 11, 2017
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                We have taken up the matter vide ref id[protected] with concerned branch and will revert to you on your registered email id in 5 working days

                                -Bejoy
                                HDFC Bank Customer Assistance
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                                  LPatra
                                  from Rajkot, Gujarat
                                  Apr 5, 2017
                                  Resolved
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                                  Resolved

                                  Address: 396155

                                  As usual it was being shoped from Amazon online shopping site but dis time I got the balance deduction message from HDFC but not from Amazon site.
                                  From Amazon the message is RETRY PAYMENT and then I went on revising the method but again it was going to be deducted.
                                  That's y i cancelled an I have a complain here .
                                  I want this issue must be sorted out very soon.

                                  Thanking You.
                                  May 8, 2017
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Apr 06, 2017
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  Request you to write to [protected]@hdfcbank.com along with your complete issue, transaction details, account/customer Id and registered contact details with ref ID-TTO06041703 in the subject line. Will get back to you.

                                  -Bejoy
                                  HDFC Bank Customer Assistance
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                                    C
                                    cyber cop
                                    from Chennai, Tamil Nadu
                                    Apr 5, 2017
                                    Resolved
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                                    Resolved

                                    Address: Mumbai City, Maharashtra, 421202

                                    Hi guys, it took overriding lot of humbleness and patience to come here and write this, i have been a old customer of hdfc credit cards for more than 3 yrs and my credits have must have gone in lacs of rs (all which were paid on time), a year back i lost my credit card and blocked it, i did get a replacement card, i tried multiple times to get it activated, through there sms service and all, now already have two other cards from other banks which i shifted to using full time after HDFC dint have the time to activate my card, seems they have too much buisness. The feeling of going through the whole process almost 13 calls to customer care each of which gave me a different story and response. I tried registering a complaint never got an acknowledgement about the complaint.
                                    Its like i have to go through hoards of government offices with so much ignorance .. My No is [protected]. hope their systems have not lost my reference..really i wonder how their systems work.
                                    May 14, 2017
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Apr 06, 2017
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    Request you to write at [protected]@hdfcbank.com along with your complete query, Card details and registered contact details. Please mention Ref ID- TTO06041701 in the subject line for me to track your mail & assist you better.

                                    -Bejoy
                                    HDFC Bank Customer Assistance
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                                      Krishnamurthy A
                                      from Chennai, Tamil Nadu
                                      Apr 4, 2017
                                      Resolved
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                                      Resolved

                                      Address: 600073
                                      Website: HDFC CREDIT CARDS

                                      On viewing my credit card statement for March, 2017 i.e. bill dated 19th March, 2017 I found the petrol bills debit wrongly made. I used to put for ''Rs.200 only everytime and as such i received message for Rs.200 each time. But in my statement petrol bill debit made as 202.70. 211.30 like that at all times. Why this error? So far i have not checked my bills every month. This month only I occasionally checked. and noticed. In this connection I already wrote to you and no reply was received. Please consider.
                                      A.KRISHNAMURTHY.
                                      May 9, 2017
                                      Complaint marked as Resolved 
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Apr 04, 2017
                                      Updated by Krishnamurthy A
                                      Till date no reply for my previous letter.
                                      Verified Support
                                      Apr 06, 2017
                                      HDFC Bank Customer Care's response
                                      Dear Customer,

                                      Request you to write to [protected]@hdfcbank.com along with your complete issue, transaction details, Credit card details and registered contact details with ref ID-TTO06041711 in the subject line. Will get back to you.

                                      -Bejoy
                                      HDFC Bank Customer Assistance
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