HDFC Bank Complaints & Reviews

MY HDFC Life policy has matured on 27th March; I was informed in February that I need to submit my KYC details and a cancelled cheque to [protected]@hdfclife.com; I submitted these documents on 28th of Feb. I received no acknowledgment and no response from HDFC life. On 3rd of march i was advised that I need forward the email to [protected]@hdfclife.com which I did. I was asked to submit the details in pdf format which I did. Again i was told there are some documents missing (a discharge voucher and a confirmation letter which was not shared to me earlier). I re-submitted these docs on march 8th and I got an acknowledgement that my claim is under process on 10th march and if there is any requirement i will be notified. I did not hear from HDFC life post that. On 30th of march when i called the service helpline i got a response that the documents are not clear; when i enquired as to what is the issue with the documents i was told they are not aware. Tired and frustrated i visited their branch and submitted the physical copies (where i was asked for additional kya details). Again, I was told in case there is a requirement i will hear back from hdfc life which did not happen. When i called their helpline today 7th of April i was told the beneficiary address is not matching i need to submit a address change request.
Its been more than a month since 28th feb when i initially submitted the documents there has been absolutely no communication from HDFC life on further requirements, when i call them only then i know there are details required. While accepting physical copies in branch no one informed that a address change is required, and i am being asked to submit addres proof again?

Hi Concern,
Today morning I got a call from a no. [protected]. He was asking for my card details. And after that call, i've got few otps and my amount got deducted 3 times (Rs. 1117 * 3). I m sure this is some sort of fraud case. Please resolve at the earliest.

Thanks in advance.
Regards,
Neha Valecha
[protected]

I am Raghavi K, account holder in HDFC bank. I was making online payment for clubfactory online shopping site, I entered the OTP which I got from HDFC and the clubfactory server took very long time to respond, and I got a error message telling "server encountered an error, payment was unsuccessful", but the amount Rs.1496.69 from my HDFC bank account got debited. The order is not placed in the online site but, amount had got debited from my HDFC bank account.

My bank details are as below:
Acc no : [protected]
Branch : IT Park, whitefield, bangalore
My mobile number associated with bank account : [protected], [protected]

Date of incident : 5/4/2017.

I waited for refund which was supposed to happen within 24 hours from bank, but the wait was waste. Waiting for refund as soon as possible. As the amount got debited is preferably not small amount.

I have attached the message from HDFC bank regarding the amount which got debited.

Please do refund the amount as soon as possible, and do the needful.

Regards,
Raghavi Keshavamurthy

HDFC ERGO is a cheat company...I will tell you how it works. One of their agents will call you up(who must have a target to meet by month end), he called me up and said theres an insurance against credit card loss which is only about 7300/- you have to pay for 24 months on an EMI basis. After 24 months if you dont claim against any loss, the entire money will be refunded back to you. So I thought the amount is not big, so lets go ahead with it, cos they will refund me back anyhow. Last year I felt I want to cancel this policy, I called them up to cancel it. Again they said ""Ma'am only few months left to finish 24 months, pls continue paying else the money wont be refunded back to you. 24 months was supposed to finish this April. Now they are saying theres no such policy as refunding and even theres no such credit card loss insurance. I raised complaint in Consumer's Forum. Ergo people tactfully has recorded only that part of the conversation where I agree to continue with the policy. The entire explanation, negotiation, persuasion to continue with the policy has either not been recorded or they are denying. This is a cheat company. Ppl have raised similar complaints in their own website. But as I dont have any proof from my end, I cant do anything else, because it was based on trust and faith that I went ahead paying months after months without realising their true intentions. NEVER EVER CARRY OUT ANY BUSINESS WITH THEM.

Dear Sir/madam

Date : 09/03/2017
My HDFC Branch No. :[protected]
I'm transferred money (17K) to Mom SBI account via IMPS fund transfer.while I was checked in payment details payment status "Processor Down" . it's almost 1 month completed of transaction .

- Request for resolution : [protected]@hdfc.com, nitin.[protected]@hdfcbank.com and [protected]@hdfcbank.com, [protected]@hdfcbank.com also talk to customer care of HDFC and SBI Both

Dear sir/madam i want to draw ur kind attention that my hdfc credit card has been blocked without informing me as i had some payment issues beacuse of total couise at that time in kashmir valley my payment was pending in Aug 2016 bcz of curfew for almost 4 months in srinagar then bank blocked my salary account and debities rs 44000 from my hdfc acct even after that they blocked my card now my request is to issue me a new credit card that would be ur most kindnss

This complaint is against hdfc banks in favour of their employees. The employees of hdfc are always sit late in the branch as these employees are not allowed to go home by their supervisors. Sometimes the supervisors are also using abusing language and bad language to their employees. If the employees are taking any initiative to complaint against their branch or their supervisors to hr team then hr team also not taking any action against the supervisors and ignoring their complaint and problems.

Kindly visit or focused on some branches so that the employees can work and go to their homes according to their working hours.

Some of the branches are new defence colony, lajapat nagar etc.

Phone rang and got a call from hdfc caller you have a loan offer of 12000/- @12%, I said ok . loan approved now the movie starts: he did not tell me that my card will go over limit by taking this loan...but my question is once my card limit is set how can he over limit it because once you use it outside at any retail outlet or online it will decline your transaction saying you have no limit left which is a good thing but only HDFC bank can do it withour telling the card holder by giving me loan by going over limit, now they charge 500/- over limit fees every month till i don't make complete payment...now the maths part 12000/- loan+1200/-interest on loan +6000 over limit fees +19200/- in one year...now i know why hdfc performing well in stock market...never the less i ll pay complete amount and surrender my card after using it for 9 years ...I ll say one word frauds in legal way...mohit [protected]

Hi i am piyush from bulandhahr U.P. i was using a hdfc credit card the card limit is 42000 and i was doing minimum payment of this card on due dates. I have 20000 in my hdfc saving account and the money is automatic debited in my account but the money is not credit in hdfc credit card. when i saw the account is -29000. and your bank employee said to me the card is permanently blocked why this happening with me pls resolve this matter pls relese the money in my credit card or bank account and i need to card activated with in 24 hours any how revert me asap.

Credit card no. [protected]
mob no. [protected]

Hi, it took lot of humbleness and patience to write this, i have been an old customer of hdfc + nri. As i need some cash on 6/4/2017 went to the bank to withdraw with chq. For amount of rs. 50000/- found out the net or the link not working. They request me to go to another branch, after 8 km riding to another branch, found out no cash in that bank.
My complaint is what an hdfc bank no money no net

Hi,

I had lost my Food Plus card, i am a TCS associate, could you block the card and issue the new card.Also my old card has balance money in that account around 3K.

Could you please transfer the amount in the new card. I am waiting for you response.

The food card number is : [protected]

Please resolve this matter asap.

My email : snehal.[protected]@tcs.com...

I am anuj palreya. My employe code 163991. I was working in indore at mahalaxmi nagar branch (3812) I have resigned from my post and still i didn't get my releaving letter.
I have mailed you about my salary slip but didn't get revert.

What should i do ti get that or still i have to suffer for the same
Waiting for salary slip and releaving letter

Please help me out to give me all that details mentioned above

Thanks
Anuj palreya

I had a outstanding of credit card, but not able to pay for 8 months without job, i got my first salary credited, without my knowledge they have taken my whole amount, after 8 months I am getting my first salary no cash for basic needs, I am so surprised they did this, I will write to HDFC in this that they are big thretners and commit sucide only because of HDFC BANK, they are big cheaters, I made they payment evry month for 3 years and did noy use the card for pat 2.5 years, they only has interest every month, without job for 8 months I was not able to pay, but now this is my first salary and was willing to pay atleast minimum balance, but they took my whole salary without even intiating me, now I dont have money to go back home, eat, or have no money for the rest of the month, how they can even do this ????? Bloody HDFC BANK !!! YOU WILL NOT GET A SINGLE RUPEE hereafter after I die ...

Dear team, I applied my pf claim settlement last month itself but didn't receive my claim even when I m checking online it's not showing. This is the first company where I m facing the problem. I worked at icici nd reliance but I didn't faced this problem there. Here for getting my money only I did more than 18 mail but still my case didn't get solve.

My detail:-

Name :- vishnu kumar tripathi
Employee id:- 142599
PF ID:- MH BAN[protected]

I wanted to close HDFC SB Account on because of various unforeseen charges levied on my account. I was informed by the branch to close all SIPs before closing the account. I filled up the SIP closure forms and submitted to all the MFs SBI, ICICI Pru, HDFC MF and Birla MF in the last week of January. I was informed that SIPs will be closed within next 20-25 days. Recently I observed that all the SIPs were hitting in the account and they were not closed by MF. Upon questing the MFs customer care I was informed that you had created these SIPs through a channel partner (guess who??? HDFC) and the channel partner is not allowing to close the SIPs. I was informed by respective MFs to send a request again to HDFC Bank for the closure of SIPs. My question if HDFC Bank was to cancel the SIPs why the branch did not educate me in the first place?? The same branch issued me an ATM card stating I will not be charged and I was charged some Rs 900 for ATM/Debit card issuance. It is Indore Mahalaxmi Nagar Branch. I am fade up with the bank, attitude of their staff and misguidance all across. That the reason I want to close my bank account and SIPs, please help

Dear sir,
I am an old and proud account holder in your reputed bank, I fulfill all my bank related necessities with HDFC bank only and have never tried other banks in spite of vivid offers. My car loan and personal loan is credited by HDFC only. Sir, I also use credit card issued by your bank, a certain amount is overdue on me which, due to some personal reasons I am not able to pay but I pay minimum required amount regularly. Sir, this month my account has been hold by your department without giving me any intimation, due to which I have faced some really grave situations. Sir I am feeling really harassed because prior to holding this amount your department didn't even bothered to notify me. Sir please make sure that this amount is released ASAP so that I can pay my dues which also includes my car and personal loan, and please ensure that I am not harassed like this in future.
Regards:
Naveen Singh
Mob: [protected]

Dear sir / madam,

I am holding hdfc life sampoorn samridhi plan with policy number: 15908808, which was commenced on 11/03/2013 for 5 years, and i have regularly paid approx. Rs. 83000 per annum to it.

During the policy commencement, hdfc life policy person told me that the returns on it will be minimum 12-13% & can further increase as well.

But as per the latest communication with the customer care after i have paid all 5 premiums, they have sent a document where the maturity amount has been calculated on 6% or 10% & has been mentioned that it can also be calculated on minimum 3%.
The maturity amount with all these percentages suggest that i would be getting much lesser amount than i have invested on it.
I have invested a lot in this policy even compromising on my current financial needs, hoping to get benefits in 2018. But it has completely destroyed my hopes & plans i had since past 2-3 years. I will suffer a huge loss.

I feel cheated, misguided & misinformed by the brand hdfc with which i have had a long association.

Regards,
Prateek

I have made a transaction previously with a service provider 'whoeasy.com" for which i have been charged a sum of ₹1331.13 on 13.03.17

I have raised this iasue with the HDFC bank but i did not received any response from them.

Today, again a debit of ₹1033.97 has been charged from my credit card towards whoeasy.com without my confirmation for the second time.

I state these two debit are fraudulent ones and i am claiming for a refund towards these debits.

Hi,

This is in reference to the transaction made into my account without intimating me by hdfc bank.

An amount of Rs 575.00 has been debited on 15th feb'2017 from my salary account, mentioning about 'depository charges DEPOSITORY CHARGES JAN17 - with regard to my demat account. I have never used this account.

When the account was opened, I was told that it would be absolutely free. This is clear exploitation of customers.

Samridhi Wadhwa
[protected]@gmail.com

Dear Sir/Madam,

I have apply for a personal loan on 1/4/2017 . I have got a mail from bank for approval loan but till date amount is not credited in my account. All verification has to be done by your side . I have already give the blank check to bank executive .
application no. 46857365
account no.[protected]
HDFC Bank

Regards,
Hemant Bhor
[protected]
[protected]@gmail.com