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HDFC Bank Complaints & Reviews

2.9
Updated: Dec 15, 2025
Complaints 32882
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18416
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HDFC Bank reviews & complaints page 1236

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S
Sulendra kumar kamat
from Delhi, Delhi
Mar 28, 2017
Resolved
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Resolved

Address: Gurgaon, Haryana

Hi
I am sulendra kumar
I have a call from hdfc health insurance . Sir aap ke liye offer hain aap health insurance karwa lijiye .maine bataya mere paas company through alredy policy hai mai abhi nahi karwaunga . Fir usne bataye sir mai policy bhej deta hu agar aap ko achha nahi lage to mat lena .aur mujhe 30 day ka time diya gya tha . Bina approval ke meri policy generated kar di gyi plz cancelled my policy and refund my amount plz kindly take care
Apr 28, 2017
Complaint marked as Resolved 
HDFC Life customer support has been notified about the posted complaint.
Verified Support
Mar 28, 2017
HDFC Life Customer Care's response
Hi, apologies for the inconvenience. Kindly share the application no. or policy no. for us to assist you. Alternatively, you may write your issue to us at [protected]@hdfclife.com from your registered Email ID for us to look into it.
I am not happy with my policy and want to surrender my policy . But the company people saying i will get my refund after 5 years. What kind of service is this ?
We cannot get our money back ?.
Why should i wait for 5 years to get my money back.
Why are the agents making fake promises about policies.
HDFC Life Customer Care's response, Apr 4, 2017
Hi, kindly write your concern to us at [email protected] from your registered Email ID. It will be checked and investigated further.
Call for lapse policy No. 10085328 by sonia by her mobile no. [protected] and asked me to contact rajeev sexna at [protected] for details. I had never bought this policy and this is an spam . proper action should be taken against culprits
HDFC Life Customer Care's response, Apr 4, 2017
Hi, please write to us at [email protected] from your registered Email ID for us to look into it.
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    M
    mahishah
    Mar 28, 2017
    Resolved
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    Resolved

    Address: Vadodara, Gujarat, 390023
    Website: Hdfc bank

    I take requst of jumbo loan pre close on 13 feb' 17 of card ending 3188. At that time suggest figure was 1, 05000 for conside all amount +Emi so i paid on 15 feb17. But now march'17 Statment emi deduct . It is very hopless service.

    During preclose tume no of time i ask about running month emi but only one answer everthing cover for that i have recording bank representative statement.

    If 4960 rs not credited withing one week i will go consumer court.
    +1 photos
    May 5, 2017
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Mar 30, 2017
    HDFC Bank Customer Care's response
    Dear Customer,
    We regret any inconvenience you may have faced. Request you to write to [protected]@hdfcbank.com with your Credit card number, contact number and the reference id TTU[protected]. A bank representative shall contact you as soon as we receive this information.

    -Anay
    HDFC Bank Assistance
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      D
      devi rita
      from Leh, Jammu and Kashmir
      Mar 27, 2017
      Resolved
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      Resolved

      Address: 182301
      Website: www.hdfcbank.com

      In ref to the subject cited above i am to bring in your notice that i am the preferred customer of hdfc katra branch(j &k)holding acc no.[protected] on 22nd of march 2017.i submitted statement request form in the concern branch.i am sorry to say that till date i.e 27th of march 2017 undersigned have not recieved the statement with affect from 01/04 /2015 to 31/03/2016 which are required to submit my annual return.but nobody bothered in the concerned branch.treating me quack.so there is no other option for me to knock the door of consumer court

      rita devi
      May 12, 2017
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Apr 01, 2017
      HDFC Bank Customer Care's response
      Dear Customer,

      With regards to your query we understand that the statement has been handed over to you on[protected].

      -Bejoy
      HDFC Bank Customer Assistance
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        N
        Nitin9760
        from Gurgaon, Haryana
        Mar 27, 2017
        Resolved
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        Resolved

        Harassment

        Address: New Delhi, Delhi, 110076

        Hi,

        I have a credit card with HDFC BANK and I want to inform that I received a call from HDFC Bank (RAJAT ARORA) for making a payment for the same and I informed him that I made a payment of 8000 for the other hdfc card and said to him will make a payment on April 1st week for 2300 but he said that he need now. I tried to make him understand about my financial situation I am not able to pay this month and he said that he will...
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        S
        siddu thekura
        from Bengaluru, Karnataka
        Mar 27, 2017
        Resolved
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        Resolved

        Address: Bellary, Karnataka, 560040
        Website: www.hdfcbank.com

        Hi,

        Hdfc bank deducted my 800+ rs money by saying depository charges. when i contacted branch they told demat account is opened because of that its deducted.

        i have not told to open any demat account and i didnt get any demat id/username/pass . Hdfc bank cheating customer by opening demat account without intimating customers. i want my money back please help me out

        even my so many friends faced the same issue.

        thanks& regards
        R Thekur
        [protected]
        May 1, 2017
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Mar 29, 2017
        HDFC Bank Customer Care's response
        Dear Customer,

        Please write to [protected]@hdfcbank.com with the Acocunt number, date of charge and the branch that you visited.

        -Bejoy
        HDFC Bank Customer Assistance
        I have bought 2011 honda activa in kun motorcycle pvt ltd in adyar i have iiypothecation and i have completed all my loan but till now not recevird my noc from hdfc bank my vehicle my vehicle number is tn 22 cb6455 my number

        m.Kamala kannan
        [protected]
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          V
          venkateshmani
          from Delhi, Delhi
          Mar 27, 2017
          Resolved
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          Resolved

          Address: Bangalore, Karnataka, 560001
          Website: Personal loan

          Hi,
          I have applied for a personal loan on 14th March, still i have not received any response from the HDFC Bank representative, by Mrs.Poojitha, Mr.Venu and Mr.Manju who actually co-oridinated with me and when ever i call, they just disconnect my call and will not respond me again, this quit embarrassing me.
          I request you to, kindly look into this issue and clear it on priority.

          Loan Req number[protected]
          Name - Venkatesh M

          Regards,
          Venkatesh M
          May 13, 2017
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Mar 27, 2017
          Updated by venkateshmani
          Hi,
          I have applied for a personal loan on 14th March, still i have not received any response from the HDFC Bank representative, by Mrs.Poojitha, Mr.Venu and Mr.Manju who actually co-oridinated with me and when ever i call, they just disconnect my call and will not respond me again, this quit embarrassing me.
          I request you to, kindly look into this issue and clear it on priority.

          Loan Req number[protected]
          Name - Venkatesh M

          Regards,
          Venkatesh M
          Verified Support
          Mar 29, 2017
          HDFC Bank Customer Care's response
          Dear Customer,

          Please write to [protected]@hdfcbank.com with the following details:
          Loan Application number:
          Name of applicant / loan favoring ( as per Loan Application):
          Date of birth of the applicant (as provided in Loan Account):
          Address as provided in Loan Account:
          Loan amount:
          Contact number:

          -Bejoy
          HDFC Bank Customer Assistance
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            B
            BROCK Tennyson
            from Thiruvananthapuram, Kerala
            Mar 27, 2017
            Resolved
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            Resolved

            Address: Chennai, Tamil Nadu, 600037

            I am Rajasivaji R date of Birth is 28/08/1968 I had take the HDFC SL Youngster super premium Policy No.15959307 dt. 25/03/2013 on 25/03/2013 paid one year premium amount of Rs. 25000/-but not able to continue the same the further period, Kindly arrange to issue the refund which is amount available as per rules and regulation.

            Thanks

            Rajasivaji R - [protected]
            Apr 28, 2017
            Complaint marked as Resolved 
            HDFC Life customer support has been notified about the posted complaint.
            Verified Support
            Mar 28, 2017
            HDFC Life Customer Care's response
            Hi, please write your request you [protected]@hdfclife.com from your registered Email ID for us to reply you.
            Verified Support
            Mar 28, 2017
            HDFC Life Customer Care's response
            Hi, please write your request to [protected]@hdfclife.com from your registered Email ID for us to reply you.
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              A
              AJAY JIRATI
              from Indore, Madhya Pradesh
              Mar 27, 2017
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              Address: Indore, Madhya Pradesh, 452001

              I am Ajay Jirati Customer of HDFC BANK PVT LTD. My A/C number : [protected]
              And Customer Id : 47593736 at A B ROAD-THE ARCADE Branch Indore

              As i was go to bank to withdrawal money and discuss at enquiry section, Is there is any charges to withdrawals cash money on my A/C ? and she confirm with there executive person there is no charges on withdrawal amount. So i processed and withdrawal amount and after 2 days i checked my A/C they deducted 575 rupees with "INTER-BRN CASH CHG INCL ST & EC 240317"
              So i want to know and i accept my money back in my Account.

              My Email :- [protected]@gmail.com
              Moblie Num :- [protected]

              This is the Reference code : INTER-BRN CASH CHG INCL ST & EC 240317
              HDFC Bank customer support has been notified about the posted complaint.
              Mar 22, 2017
              Ambati Vishnu's response
              I just got a call from bank they told to install payzapp I installed but no conformation about this plzzz rectify my concern
              Sir,
              my account no is [protected] my name is Rakesh Shetty send me a new cheque book my old book is finished..MY contact no is [protected]...Sir,
              my account no is [protected] my name is Rakesh Shetty send me a new cheque book my old book is finished..MY contact no is [protected]...
              It's almost 25 days donee butt I dint not got my credit card when I visited bank they are telling the backend issues how many days I'll take it's very bad I need cl from ur customer care immediately [protected]
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                V
                Vasu16
                from Bengaluru, Karnataka
                Mar 27, 2017
                Resolved
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                Resolved

                Address: 560023
                Website: www.hdfcbank.com

                Hi Sir/Madam,

                I hold an account with HDFC and also loan and credit card. I found that these people overcharging me. even after paying the EMI on time, they charging me bouncing charges. This month, March, I had enough fund on my account, but these bank people did not take the amount on time, but credit card people even after making the payment took the fund my account as their bill. The same day I funded the bank with enough amount for loan EMI and they did not take the money. Now they charging me bouncing charges. I found that these people always worried about making money instead of solving customer issues. When I spoke to banking people, they all giving different answers. None of them are giving right solutions to my query.
                Apr 30, 2017
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Mar 29, 2017
                HDFC Bank Customer Care's response
                Dear Customer,

                I request you to share your issue details, credit card & charges details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                -Bejoy
                HDFC Bank Customer Assistance
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                  A
                  a4alok1234
                  from Jabalpur, Madhya Pradesh
                  Mar 27, 2017
                  Resolved
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                  Resolved

                  Address: Guna, Madhya Pradesh, 473001
                  Website: www.hdfcbank.com

                  I am not using my hdfc bank account since 10 to 11 months. And now i want to close my account but bank manager ask me to pay 3000 as maintenance charges because he is saying in my account there is debit of 8200 rupees for non maintaining 10000(the minimum require balance). So help me out because I need to close this account without paying any charges.
                  May 4, 2017
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Mar 28, 2017
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  I request you to share your account, branch details and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

                  -Anay
                  HDFC Bank Customer Assistance
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                    R
                    Rajesh Bangali
                    from Pune, Maharashtra
                    Mar 27, 2017
                    Resolved
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                    Resolved

                    Address: Nashik, Maharashtra, 422401
                    Website: HDFC Bank Complain

                    I've preferred account with your bank hence your rm had been approached to me to open a family account wherein i had asked him to open my kids account dated on 1st sept'16 & still that account has not been opened & today i've been asked for some more signature is pending that too after repeated discussion with your rm - this is 2nd time when i am experiencing such a bad services from a reputed bank - i regret to say that your processes are weak & has no control rather than only sales push - you really need to revisit on your existing processes to make it smooth.

                    Earlier also i had paid approx 25-30k from my pocket to your bank for your bank employee's mistake in past & now i cannot lose any single penny for your poor services - i want 6mth's interest amt of 10k amt which was taken by me through chq.

                    I am documenting & bringing in your notice that i want my previous 25-30k amt which was paid by me for fd related issue (Approx 4-5 yrs back when nitin bhosale was a bm of this branch) & also i want all benefits of this account which i may be missed because of such delays
                    Apr 29, 2017
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Mar 27, 2017
                    Updated by Rajesh Bangali
                    on 8th March I've submitted birth certificate for KID account as asked & also Adhar details - resolution not yet done.
                    Verified Support
                    Mar 28, 2017
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    I request you to share your account application, Rm, branch details and ur contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

                    -Anay
                    HDFC Bank Customer Assistance
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                      S
                      Shahe
                      from Delhi, Delhi
                      Mar 26, 2017
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                      Address: New Delhi, Delhi, 110025
                      Website: Irda

                      Respected sir,

                      My name is Shahe Alam. I have joined hdfc life insurance company limited as an agent 4 years back. I have doing job in max life insurance co.ltd.my license validity also expired but my pan number looked up Irda portal.
                      Please removed my URN in IRDA portal

                      Name SHAHE ALAM
                      Father Name M
                      Date Of Birth 01 Jun 1980
                      URN HDFI[protected]
                      License No 9507137
                      Certificate No -
                      Type Individual
                      Business Information
                      Insurer Name HDFC STANDARD LIFE INSURANCE CO LTD
                      Agent ID DLU300613LIHDFHDF009
                      Email- [protected]@gmail.com
                      HDFC Life customer support has been notified about the posted complaint.
                      Hi, My policy Number is 16641130 i have paid premium of 7397 on 25 jan as due date was on 12th feb. But they cheated and now mailed me to again pay. moreover they are responding on mails last 7days. they dont care about customers and i have wasted my time.

                      Removed urn - Comment #2688322 - Image #0
                      HDFC Life Customer Care's response, Mar 28, 2017
                      Hi, kindly confirm the Email ID from which you have sent an email to us and also please share the Email ID to which the email has been sent by you for us look into it.
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                        A
                        abdulrk
                        from Chennai, Tamil Nadu
                        Mar 26, 2017
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                        Address: Chennai, Tamil Nadu, 600052

                        Hi, I am Abdul K.

                        I want to cancel my HDFC ERGO insurance policy due to some personal reasons. Kindly cancel my insurance policy as soon as possible.

                        Insurance dated: 21.05.2015
                        Health Suraksha Policy No.:[protected]/1

                        Sarv Suraksha Policy-Personal Accident Policy No.:[protected]/2

                        Phone: [protected]
                        Email: [protected]@ymail.com

                        Thank you
                        HDFC ERGO General Insurance customer support has been notified about the posted complaint.
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                          J
                          Jivraj Kodiyatar
                          from Rajkot, Gujarat
                          Mar 26, 2017
                          Resolved
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                          Resolved

                          Address: Porbandar, Gujarat

                          My name is jivabhoja kodiyatar my cibil clear please my bike no GJ25L9939 hdfc bank my name clear of cibil please my other metter is stop in my name is cibil ignore no metter is my life my cheq return in my poor possition and no metter another pls pls pls pls my name remove the cibil your loan is clear of me remove my name cibil please my credit up
                          Apr 30, 2017
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Mar 29, 2017
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          I request you to share your issue details, loan details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                          -Bejoy
                          HDFC Bank Customer Assistance
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                            Address: Palakkad, Kerala, 678541

                            I have lost money from my account and I don't know for what it's been charged.
                            I feel like a theft or loot from the second largest private bank
                            Date, transaction details, and the amount are mentioned below.
                            My Account Number is [protected]

                            23 Mar 2017 - INTER-BRN CASH CHG INCL ST & EC 210317 - INR 253.00
                            23 Mar 2017 - BRN CASH TXN CHGS INCL ST & EC 210317 - INR 172.50
                            20 Mar 2017 - INTER-BRN...
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                            S
                            shaikh786
                            from Contai, West Bengal
                            Mar 26, 2017
                            Resolved
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                            Resolved

                            Address: Khordha, Odisha

                            Ref:- Credit Card NO:-[protected].

                            Dear Sir,
                            As per your scheme I had purchased jewellery form TANISQ & contacted
                            your customer care center. They had told me that discount will
                            automatically go to your Account within 45 day But it still not
                            reflected in my Account.

                            Hence, you are requested you to kindly look into the matter and
                            resolve it in next Statement.
                            Thanking you,
                            With regards,
                            For, Shaikh Abdul Jahangir.
                            May 10, 2017
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Mar 30, 2017
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            I have taken note of your comments expressed and you may look forward to receive a response to your e-mail id in 3 working days. We request you to bear with us in the interim. The reference number for this interaction is [protected].

                            -Anay
                            HDFC Bank Customer Assistance
                            I am a HDFC bank credit card holder . The bank has auto debited Rs
                            1799 from my credit card number ending 4264, without my
                            authorization . And I don't want this membership so
                            cancel the membership and refund the same.
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                              F
                              foster
                              from Mumbai, Maharashtra
                              Mar 26, 2017
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                              Address: 400029

                              Called Up the above mentioned Number at least 20 times during
                              the last 3 days and every time I did that the executive at that
                              end just kept disconnecting the line. He or She just hung up.
                              Very frustrating. This I did because I got an email from HDFC
                              Life promoting your New Immediate Annuity Plan.
                              Is your staff or your outsourcing call centre not ready to
                              provide service.
                              HDFC Life customer support has been notified about the posted complaint.
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                                B
                                from Bengaluru, Karnataka
                                Mar 26, 2017
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                                Address: 560076
                                Website: Indian Consumer Complaint forum

                                Dear Madam/Sir,

                                This is a very serious complaint against HDFC Ergo general insurance company. We had bought our new duster vehicle in March 2015 covered by Reliance general insurace. When it was due to pay next insurance in March 2016 (March 25th 2016) we planned to take HDFC Ergo general insurance as their charges were comparatively lesser. The agent of HDFC insurance came and we gave him our previous reliance insurance for details. He calculated and we gave him the cheque they quoted for. Hdfc came back telling that Reliance are not giving the certain docs, are stating that we have claimed insurance with them. Then we talking to reliance insurance rectified things and forwarded the NCB from reliance to HDFC. Now HDFC guys come back and charge Rs. 626 extra stating we have covered 25% of NCB, this was the mistake made by HDFC people instead of covering 20%. They force us to pay Rs. 626/- instead of them rectifying the NCB to 20%. When we don't pay Rs.626/-, they have cancelled our insurance policy in the month of May-June 2016 itself. We unaware about the cancellation make multiple trips in the month of of August to December, luckily nothing happens to us or the vehicle. Now my question is, is it not the responsibility of HDFC to intimate through phone call about cancellation followed by a letter. If cancelled May-June, why did not they make an immediate arrangement of paying us our remaining balance amount back to us.

                                The above mentioned cancellation comes into picture only when we have to make the following years payment. I call up to HDFC customer care and arrange for a call
                                with the Senior and Sasikala calls me up on 21st March 2017 evening, when I question her she doesn't have a convincing answer and very intelligently makes the modification of showing the policy expiring on 11th March 2017(actual date of expiry should have been 26th March 2017) considering the Rs. 626 that we have to pay. Now pissed of with this when I go to other insurance agency for renewal he tells tha HDFC guys have made your NCB zero and you will have to go for a fresh policy which will cost us more or left with the only option of going ahead with HDFC itself for more amount than other insurance agency quoted. Which is a clear cut backstabbing to their(HDFC) customer.

                                Request you to take the action against HDFC General Insurance and do justice to us.

                                Yours faithfully
                                Seema
                                W/O SandeSha KP
                                HDFC ERGO General Insurance customer support has been notified about the posted complaint.
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                                  Monoj21
                                  from Pune, Maharashtra
                                  Mar 25, 2017
                                  Resolved
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                                  Resolved

                                  Address: 411028
                                  Website: netbanking.hdfcbank.com

                                  Hi Team,
                                  I have used credit card for filling petrol on Dec 31, 2016 . The transaction amount was of Rs 300 but hdfc bank charged me Rs 313.50/-. When I have complained to their customer care team they have mentioned we have no instructions received from Govt. and customer needs to pay the additional charge.

                                  I have attached screenshot of my credit card statement and email communication with hdfc bank's customer care team. Let me know if you need any additional details in this regard.

                                  Please find below details

                                  Date: 31/12/2016
                                  Desirable Resolution : Refund of additional charge.
                                  +2 photos
                                  Apr 30, 2017
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Mar 25, 2017
                                  Updated by Monoj21
                                  Indian govt has already declared that consumers need not to pay any additional charge in petrol pumps when paid via cards. Also petroleum minister recently declared the same. But these banking sectors keep on pushing these additional charges to consumers which is a cheating. Please take necessary action.
                                  Verified Support
                                  Mar 28, 2017
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  I request you to share your card, transaction and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

                                  -Anay
                                  HDFC Bank Customer Assistance
                                  Sir,

                                  My account no is [protected] my name is Servesh Gupta send me a new cheque book my old book is finished.

                                  Thank You

                                  Address :-
                                  House no.- 4A/1, Raj Narayan Road
                                  Near Maiden Hotel Cilvil Lines
                                  North Delhi-110054
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                                    Rishikrant
                                    from Savantvadi, Maharashtra
                                    Mar 25, 2017
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                                    Address: 380054
                                    Website: www.hdfcergo.com

                                    Sir,

                                    My bike Passon pro has been stolen from Wankaner(Gujarat) on 01/05/2016, and Police registered my FIR after two months becouse they were not ready to take my complain instantly So, i complained it to grievances cell, Gandhinagar and SP Cell, Morbi. Sir, I am attaching my application and documents with this complain.

                                    Now, HDFC Ergo made my claim as "NO CLAIM" on the basis of late FIR, I talk to the insurance official but they are denying the documents proof and saying there is no claim after late registering of FIR.

                                    Please HELP.
                                    +7 photos
                                    HDFC ERGO General Insurance customer support has been notified about the posted complaint.
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