HDFC Bank Complaints & Reviews

I ve also got a call mob. No.[protected] (Pankaj pandey) and his senior anil chakkarwarti from hdfc loan dept. Gurgoan, offering loan of 100% amount of insurance policy... And very cunningly explaining me to buy bharti axa insurance so it can be mortgage by hdfc and with 0% interest. So i purchase the policy as he guided with all lesson... Saying don't reveal the loan process to the verification department.

After 10 days again he called me to confirm my policy no. And said loan procedure is in neft process if you want to do neft you have to purchase another insurance as a guarantee which is hdfc policy in name of family member which will be refunded by cancelling or else if you want to do rtgs there is a charge of 30% of loan amount and 12% of service charge which means almost 42% of loan amount will be deducted then they transfer the loan amount.

I said i dont have money to purchase another policy better you do cancel my application or send via rtgs but he tried to convince for purchasing another policy which is 35000/- per year otherwise 31st march 2017 is last day for this process.

After 2 days he again called me to convince to purchase policy this time i doubted and i begin to questioning him about his own word of last day process and about office address etc. But he easily manage to answer my question, i said just give me an assurance of passing the loan on behalf of this policy he have no answer for this, simply saying this is company offer for you and rest is upto you...

Don't believe them and i've checked their office number +[protected], +[protected] from truecaller these number are insurance agencies not from hdfc loan dept.

Hi,
i am kishore, i have sent some amount using IMPS, two times deducted IMPS charges from my account, please let me know the reason.
below is the IMPS details, and please find the screenshot.

IMPS P2P[protected]#[protected]Rs.5.75 was deducted)
IMPS P2P[protected]#[protected]again Rs.5.75 was deducted)

Thanks,
Kishore

Hello,
I have having a negative balance around 10900 in my savings account of HDfC kharadi branch, Pune. Customer no is 47639002. I can you please get the account closed. I used the account for three years and stopped the use in Mid of April.
Can u please help. I have been to kharadi branch but they are not ready to waive off the charges.

Regards,
Abhay

My HDFC Savings Account No.: [protected], GREATER NOIDA, UP

I have seen the following charges in my hdfc savings account.

1. Hdfc has started charging isaqmc once every quarter

2. Inst-alert chg inc st & oct-dec2016 - charging for instant alert for the account. When opening the account they mentioned that this service was free and now they are charging.

3. I asked in my branch and they said they don't know what it is ? and not read to help me understand why this deduction happen in every quarter.

They should inform the customer before charging. You cannot hold the customer at ransom.

I am not sure how to resolve this please advice...

As usual it was being shoped from Amazon online shopping site but dis time I got the balance deduction message from HDFC but not from Amazon site.
From Amazon the message is RETRY PAYMENT and then I went on revising the method but again it was going to be deducted.
That's y i cancelled an I have a complain here .
I want this issue must be sorted out very soon.

Thanking You.

Hi guys, it took overriding lot of humbleness and patience to come here and write this, i have been a old customer of hdfc credit cards for more than 3 yrs and my credits have must have gone in lacs of rs (all which were paid on time), a year back i lost my credit card and blocked it, i did get a replacement card, i tried multiple times to get it activated, through there sms service and all, now already have two other cards from other banks which i shifted to using full time after HDFC dint have the time to activate my card, seems they have too much buisness. The feeling of going through the whole process almost 13 calls to customer care each of which gave me a different story and response. I tried registering a complaint never got an acknowledgement about the complaint.
Its like i have to go through hoards of government offices with so much ignorance .. My No is [protected]. hope their systems have not lost my reference..really i wonder how their systems work.

On viewing my credit card statement for March, 2017 i.e. bill dated 19th March, 2017 I found the petrol bills debit wrongly made. I used to put for ''Rs.200 only everytime and as such i received message for Rs.200 each time. But in my statement petrol bill debit made as 202.70. 211.30 like that at all times. Why this error? So far i have not checked my bills every month. This month only I occasionally checked. and noticed. In this connection I already wrote to you and no reply was received. Please consider.
A.KRISHNAMURTHY.

I have applied for hdfc credit card, my credit card application no is [protected]w1, i fullfilled their necessary eligibility for credit card, and they said sir your credit card will be approved, but after some days i got email that they rejected my application, but i want to know why?? They rejected my application i want my documents back.
This should be tell before taking my documents.

Since 2 weeks i have been following up with hdfc but with no response.
My account was debited with 50k without any intimation due to which my account balance is currently in negative state.
Even my this month salary was adjusted in negative state and i am facing very hard times due to the same.
Even my relationship manager is not picking up my calls.
I have no idea who will be able to help me in this kind of situation when a bank which runs on customer's money is not respecting his customer.

In personal loan (Loan no[protected] committed interest rate only 12.85% and i confirmed with representatives mrs. Sathya (Emp id 851966) but disbursed loan interest rate is 16.80% they never confirm reveised interest rates with me before disbursements of my loan amount, since i was asked about that to her, her response was very rude and no response
Thanks and regards
Ameertheen
[protected]

I applied a Home loan in the month of September. Loan is neither approved nor I got my money, You took my money of 11, 615/-(I gave through Cheque).

I called you several times for this. But most of the time you were busy and several times I spoke to you and reminded you about the money. But I did not get anything so far. Please give my money back.

Unexpected deduction on 1st branch transaction for the month.
172.5 rs has been deducted from my account when someone deposited 2300 in my account from outside the home city branch. This was the 1st branch transaction for this month and when i am trying to contact to customer care i am not reachable to them.

Dear Sir,

I have added some of the amount to my payzapp account which was successful but when i was doing a payment through this app it got declined by payzapp and amount deducted from my account. Now when i spoke with payzapp people they told money will credited to my account in 12 days but still money has not credited to my account. I am trying to reach them with in many ways not able to speak with them. Request you to kindly do the needful as it has been more than 12 daya now want the refund with interest as they have kept the fund with them for 12 days..

I am using hdfc netbanking service from last almost 1 year without any problems. But nowadays its not working from last 2 or 3 days it is showing loading when i entered login id and password. I am using through hdfc netbanking mobile application. I also try to open it from Google chrome but the problem is remain same. It is showing that my last session is not terminated. I hope you will work on it and solve this problem Asap. Thankyou....

Client ID 31897290 DP ID :IN301549 Trading ID :1309376

The IDFC BOND has been paid out automatically from my Demat account.

I have not received redemption amount in my saving account.

Today I have visited at HDFC Bank Ltd and Karvy Computershare Pvt Ltd at Gwalior.

Kindly take necessary action .

Attached Bank Statement
Demat Statement

Regards

SWAPAN DAS

On Thursday, 30 March 2017 6:08 PM, "InterimSolution.[protected]@hdfcbank.com" wrote:

Dear Customer,

Reference No: 5200941

This is with reference to your query regarding demat account statement.

Please find attached herewith email statement for your demat account.

Kindly refer to the following instructions for Opening the Email Statement:

I received a call from a guy saying he is calling from Citi bank and they are providing 0% interest for personal loans we just have to buy the hdfc life police and give them the details they will then approve the loan and give us the money I removed 2 policies since I wanted a loan to buy a house but when I understood it was a fake call just to sell the policy me and my husband went to the hdfc life office to return the policy we were being told that the grace period is over and nothing can be done I still receive a call from that number saying that we are processing your loan but due to system issues cannot realize it

Hello Sir,

I have purchase items from Easy Day Store on 30 November 2016. i have made payment using debit card . three times payment deducted from my card -

Cheque/Ref. No[protected] Refunded

Cheque/Ref. No[protected] Success for EasyDay Store

Cheque/Ref. No[protected] Time[protected]: 19:37:40 ) not Refunded- After lots of complaint it were refuned and resolved on 20/12/2016 cheque/Ref no are [protected] issue on

but today 3 april 2017 same 1350.00 deducted from my account again for this . why hdfc made mistake always please resolve my issue soon otherwise i will go to conusmer complaint for this . find the attachment again.

Date- 3 april 2017

POS 416021******6988 DT[protected] IC17033

Cheque/Ref. No.[protected]

Amount- 1350.00

Amount wrongly deducted under DC INTL POS TXN MARKUP + ST from my act without my notice on 1st April 2017.

As per my understanding this is "Txn - Transaction. Markup - Foreign currency markup. St - Service tax. It is the foreign currency markup charges charged to your card for doing swiping your card at an International location. ... HDFC bank charges 3.5 of the transaction amount as a fee for using your debit card for a transaction...

Amount 28 is getting deducted with the description NWD DEC CHG (ATM Withdrawal charges) eventhough my account was opened as salary account and was said there will be no sur charges for any no of withdrawals from ATM other than HDFC. There were no intimation regarding the policy change if any also. This is very bad and unprofessionalism as a reputed worldwide bank shouldn't be doing this.

Amidst more confusion and utter regret, I put to your kind notice the malign tactics adopted by Mr.Gaurav Chudasama – the Manager, HDFC Home Loan Limited, Jamnagar. The synopsis of the case is that I am a customer bearing No.[protected] and have secured Home Loan amounting to Rs.13, 00, 000 on 23 march 2017 contact for reduce of rent in my above home loan I have proceed and fill up a form and issue cheque of rs 1570/- (net and lean) after 3 days I inquired about cheque why not comming in clearing and last I have required on 31/03/2017 I shocked and found that bank has return my cheque
with reason that ink is spread on amount of cheque, I immediately contacted Mr.Chudasama and asked as how he has happen Upon my presentation, instead of accepting his blunder, he was furious and exhibited all his arrogance saying that we are not bound to say who has done this negligence you give me cheque otherwise we sending for clearing if return you got penalty I was very perturbed because o[censored]nbecoming attitude of a Officer of a prestigious Bank. I shall, therefore, request you to kindly make a deep routed inquiry and take sterner step against the responsible officer to set an example and also to safeguard the brighter image of the Bank. I only know and want to writing sorry it is human mistake but he is refuse
image attached