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HDFC Bank Complaints & Reviews

2.9
Updated: Oct 4, 2026
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HDFC Bank reviews & complaints page 1236

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Y
Yogitapankaj
from Pune, Maharashtra
Apr 26, 2017
Resolved
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Address: Nagpur, Maharashtra, 440012

There was mis-communication from Mumbai office to local office.call received from no.[protected]., Kept me waiting for 2 hrs in loan dept. not even bothered to say that it would take time I can complete your other work if any, no alternative staff was present to operate locker and staff was making fun of me when I told them that they are in private sector. Manager instead of taking action was advocating for the staff mistake.
May 28, 2017
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Apr 27, 2017
HDFC Bank Customer Care's response
Dear Customer,

I request you to share your branch details, issue details and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance
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    S
    Suman@1234
    from Gurgaon, Haryana
    Apr 26, 2017
    Resolved
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    Resolved

    Address: 122015

    My name is suman das ph no [protected] i want my credit card deliverey at my office address plot no 425 udhog vihar phrase 4 near mts building gurgaon pin-122015. Please send my card in my office address on urgent basis. My name is suman das ph no [protected] i want my credit card deliverey at my office address plot no 425 udhog vihar phrase 4 near mts building gurgaon pin-122015. Please send my card in my office address on urgent basis.
    May 28, 2017
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Apr 27, 2017
    Updated by Suman@1234
    Your excecutive call me and ask me abount my atm pin. And net banking details first i deney he said i send you sms from hdfc bank for your confirmation when i infirm him he ask me abount otp. Now i am warry abount this. I think he hak my account. Please help me to resolve this issue. I want assurance from hdfc bank that my account details was save. And my account was not used by anyone.
    Apr 27, 2017
    Updated by Suman@1234
    please do the needfull
    Apr 27, 2017
    Updated by Suman@1234
    his number-[protected]
    Verified Support
    Apr 27, 2017
    HDFC Bank Customer Care's response
    "I request you to share your card /customer Id and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

    -Bejoy
    HDFC Bank Customer Assistance""
    "
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      A
      Aditya Adhi
      from Bengaluru, Karnataka
      Apr 26, 2017
      Resolved
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      Address: Bangalore, Karnataka, 560008
      Website: Hdfc

      So this is regarding my credit card and emi... my apologies for missing on my payment or delaying it is can say. But I think other banks understand a customers situation if I can say I met with an accident and had to undergo a surgery which I had to be on complete bed rest... I explained the situation to the people who called me to follow up regarding the payment... none of them understood my situation. They kept calling me when I had to be on bed rest with medicines. This was a 100% mental torture for me! N the executive who spoke to me spoke so rude when I said I was really left with no money. I even promised I would make the payment with the fines what ever Is shown and I am not going to miss it. If i answer the call and talk is this what is the respect I get back from them? Try to go find defaulters like this and Sue them instead of sueing people who are making their payments and are picking up the calls. Ridiculous customer service and I think especially in hdfc they dont know anything called customer relationship management. They are just behind money and want money from people even if they are dieing.
      May 28, 2017
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Apr 27, 2017
      HDFC Bank Customer Care's response
      "Dear Customer,

      I request you to share your card /customer Id and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

      -Bejoy
      HDFC Bank Customer Assistance"
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        S
        sehgalsanchit92
        from Mumbai, Maharashtra
        Apr 26, 2017
        Resolved
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        Website: hdfcbank.com

        I deposited 35, 000 rupees in my salary account and they have deducted 172.50 Rupees, teller didnt convey me that charges will be there for depositing the money.
        Also this is my first time in the month that I am depositing cash in my account.
        Also this amount is less than 50, 000 then what is the reason for deduction.
        Plz look into this.
        Didnt expect this thing from HDFC Bank
        Also there is no reference number for the same.
        Please refer below attached screenshot for that the transaction details
        Expecting the response soon.

        email- [protected]@gmail.com
        May 28, 2017
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Apr 27, 2017
        HDFC Bank Customer Care's response
        Dear Customer,

        I request you to share your accoutn details and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

        -Bejoy
        HDFC Bank Customer Assistance
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          R
          Rishabh Singh Chandel
          from Mumbai, Maharashtra
          Apr 26, 2017
          Resolved
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          Resolved

          Address: Sirmaur, Himachal Pradesh, 173025

          1. I have an account in HDFC Paonta Sahib, Himachal Pradesh.
          2. I tried to make a purchase worth Rs.705 on 8th April, 2017 using netbanking facility linked to my account.
          3. The action was abruptly aborted because of loss in connectivity and the payment was aborted.
          4. I rang up the merchant and he acknowledged verbally the failure of the payment and also sent me a mail confirming the same.
          5. However the bank account statement says that money was deducted for the failed transaction.
          6. I have contacted the bank through mails over three times now, but no satisfactory response has followed. Even the call centres do not connect because they ask for phonebanking pin just for speaking to their representatives.
          7. Such behaviour from HDFC Bank is not at all customer and user friendly. The bank should smoothen it's channel for the ease of access of it's customers.
          8. Kindly refund my hard earned money back to me at the earliest and save me further inconvenience.

          Contact No. [protected]
          E-mail ID : [protected]@yahoo.co.in
          Thank You!
          May 3, 2017
          Complaint marked as Resolved 
          Rs. 680 out of the transaction amount of Rs. 705 refunded back to my account. The refund is still incomplete but the merchant and not the bank is responsible for the money still held back. My complaint is resoved.
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Apr 26, 2017
          HDFC Bank Customer Care's response
          Dear Customer,

          Kindly mail us at [protected]@hdfcbank.com from registered email ID along with Customer Id, issue details, transaction details, date/time of transaction and your registered contact details mentioning reference Id TTU[protected] in the subject line. The concerned department will assist you.

          -Bejoy
          HDFC Bank Customer Assistance
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            D
            Deepika krishnamoorthy
            from Madurai, Tamil Nadu
            Apr 29, 2017
            Resolved
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            Resolved

            Address: Chennai, Tamil Nadu, 600024

            Hi Team

            I had previously blocked my food card. I got my lost card now.Could you please unblock it ?

            My food card number is [protected]. please unblock it ASAp, So that I can use it.
            Please address this now..My previous complaints were left unaddressed.can someone please look into it and work on resolving this issue.
            Please unblock the card number mentioned in this complaint.

            Regards
            Deepika krishnamoorthy
            Jun 2, 2017
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Apr 29, 2017
            HDFC Bank Customer Care's response
            Dear customer,

            We express our inability to service your request basis your post on Social Media. Please call us on our Phonebanking number to place your request or visit our nearest branch.

            -Bejoy
            HDFC Bank Customer Assistance
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              D
              Divya Kiran
              from Mohali, Punjab
              Apr 25, 2017
              Resolved
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              Resolved

              Address: Chandigarh, Punjab, 160022
              Website: hdfc

              My customer id is 52700864. I have applied for new debit card; HDFC bank deducted my Rs. 750/- from my account but I have not received my new card.

              I have been following this from a month, now I don’t want any new card. Kindly refund my money on urgent basis as now I don’t want ant new card from HDFC Bank.

              This has been very disappointing that HDFC bank do such false commitments and deduct unnecessary money from accounts.
              May 27, 2017
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Apr 26, 2017
              HDFC Bank Customer Care's response
              Dear Customer,
              The debit card for your account as sent to your registered communication address through blue dart courier service vide ref id [protected] on March 31, 2017. The card got returned to us for the reason consignee shifted. You need to visit the nearest branch and submit request for updation of your latest mailing address in order to redirect the card on new address. Alternately you may submit address change request online.

              Address updation through Netbanking :

              Please follow the below steps to update the address through Netbanking:
              Log in to your NetBanking account
              Click on “Update contact details” on top of the page
              Click on “Update address”
              Click “Update” tab. You will be redirected to upload the self-attested scanned copy of document.
              Update your address under "Address details"
              Select the document type that you wish to upload from the drop down menu under "Address proof"
              Click "+" and select the document
              Click "upload"
              Type the code shown in the box
              Select "I/we confirm that we have read the Terms & conditions and that all details provided on the form are true & correct"
              Click on "Submit"
              Following are the documents that you can upload as Address Proof during the above procedure:

              1) Passport
              2) Driver License
              3) Voter's Card
              4) Aadhar Card
              5) Central or State Government issued ID Card.

              If the request / document is in order, the address would be updated in 2 working days.

              -Anay
              HDFC Bank Assistance
              I have not informed for the charges which are applied on my account. the total charge they applied is 2242.5 Rs. so I want my refund amount
              My new debit card was not delivered in correct address which i have updated. While calling to customer care also call not connecting. I just want to know where my card was delivered.

              Thanks,
              Mohanapriya S
              [protected]
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                A
                alby8527
                from Delhi, Delhi
                Apr 25, 2017
                Resolved
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                Resolved

                Address: Ghaziabad, Uttar Pradesh, 201017

                Hi i am also facing the same problem my negative balance is 10, 000. I have given a request to close my salaried account in HDFC bank 3 years back and i am not using it also. yesterday i just checked the account statement and i was shocked to see the balance. What i have to do further please suggest, as i am not going to pay such a big amount. i joined in another organization where i opened salaried account in another bank after i left from there, they are not deducting any money as HDFC
                May 27, 2017
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Apr 26, 2017
                HDFC Bank Customer Care's response
                Dear Customer,

                Request you to write to [protected]@hdfcbank.com along with your account and registered contact details. Please mention Ref ID-TTU26041705 in the subject line for me to track your mail & assist you better.

                -Bejoy
                HDFC Bank Customer Assistance
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                  vijayprabhuguna
                  from Dharwad, Karnataka
                  Apr 25, 2017
                  Resolved
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                  Resolved

                  Address: 044
                  Website: www.consumercomplaintsin

                  Hdfc life death claim under policy no: if000028, claim no: ic012756, uin. 101n005v04
                  Janalakshmi group loan application no: [protected].

                  Hdfc life letter dated on 28.03.17, details mentioned of death claim approved and payments details given, but 'now a days we are not received our cheque or payment. What is reason of payment delay? So please find the matter immediately
                  May 27, 2017
                  Complaint marked as Resolved 
                  HDFC Life customer support has been notified about the posted complaint.
                  Apr 25, 2017
                  Updated by vijayprabhuguna
                  hdfc life cheque no: 010470, dt: 28.03.17, but now a days, we are not received cheque or payment.
                  Verified Support
                  Apr 26, 2017
                  HDFC Life Customer Care's response
                  Hi, we regret any inconvenience caused. Please write to [protected]@hdfclife.com for us to investigate further. Thanks - HDFC Life
                  I am come this office two time but office has closed. Not signed this office why
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                    A
                    Ajaysri
                    from Rajapalaiyam, Tamil Nadu
                    Apr 25, 2017
                    Resolved
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                    Resolved

                    Address: 600056

                    V have paid entire emi on dec, 2016 and eventhough v have cleared the penal charges also but so far we didnt receive noc, this loan is dealing by such a worst person mr murli (Hdfc)-cont-[protected]) first of all he ll never pick call and if he picked ll say in this week u ll received, eventhough last week he gave mr vel no while we done enquiry he said instead of loan account no they sent receipt no for getting noc and same he communicated long back ago to mr murli but he is no more serious..
                    May 27, 2017
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Apr 26, 2017
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    I request you to share your account/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

                    -Bejoy
                    HDFC Bank Customer Assistance
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                      R
                      Rinky Biswas
                      from Mumbai, Maharashtra
                      Apr 25, 2017
                      Resolved
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                      Resolved

                      Address: 400614
                      Website: www.hdfcbank.com

                      My debit card was swiped for a transaction at a restaurant amounting to 4000 inr. But it was not successful, and the amount got deducted. Next morning i receive a message from the restaurant stating that the money has been reversed to my account. But it doesnt get reflected in my bank account. Its been 10 days from the incident but nothing is happening. The customer care executives cant give a proper solution to the problem, every time i call they come up with some stupid responses. Really disappointed to see this state of such a popular bank. Deductions happen within a minute but when it comes to reversing this takes an indefinite amount of time.
                      May 27, 2017
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Apr 26, 2017
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      I request you to write to [protected]@hdfcbank.com along with ur complete issue, transaction dtls, card and registered contact dtls with ref ID-TTU2641703 in the subject line. Will check and get back to you.

                      -Bejoy
                      HDFC Bank Customer Assistance
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                        Bhavesh Sanghvi
                        from Mumbai, Maharashtra
                        Apr 25, 2017
                        Resolved
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                        Resolved

                        Address: Mumbai City, Maharashtra, 400007

                        My name is Bhavesh Sanghvi
                        I gave and application for opening of current account on the name of Kataria metal at HDFC bank Ltd, lord house, maharshi karve Marg, opp charni road station, Mumbai - 400004
                        Before opening of company account I told them that it's very urgent and I need cheque book within 5days to apply for VAT TIN no and they agreed to do same.
                        I have submitted all the documents on 18/04/2017 and address verification was also done on the same day.
                        From last few days every day I am coming to bank and they are saying that Ac no is still not issued

                        Please do the Needful on priority basis as all my work is stopped

                        Thanks & Regards
                        For Kataria Metal
                        Bhavesh Sanghvi
                        Mob : [protected]
                        Email : [protected]@katariametal.com/[protected]@gmail.com
                        May 27, 2017
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Apr 26, 2017
                        HDFC Bank Customer Care's response
                        Dear Ratikant,

                        Request you to raise ur complete issue at [protected]@hdfcbank.com along with branch details, your account/customer Idand registered contact details with ref ID-TTU26041704 in the subject line. Will get back to you.

                        -Bejoy
                        HDFC Bank Customer Assistance
                        Vishal Laxmipat Bachhawat
                        [protected]
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                          A
                          Anil Barud
                          from Pune, Maharashtra
                          Apr 25, 2017
                          Resolved
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                          Resolved

                          Address: 411013
                          Website: netbanking.hdfcbank.com/netbanking/CCLogin.html

                          This HDFC is sucks. I have bought a product on Amazon in Amazon festival offer and till yet waiting for cashback, as per amazon they have offer from 1 to 5th october 2016, and HDFC people are saying they have offer from 13 to 17 october 2016, and I got mail from amazon that they have processed my cashback and I forwarded same to HDFC, but still no resolution
                          May 28, 2017
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Apr 25, 2017
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          I request you to share your account/card details, offer details and contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                          -Bejoy
                          HDFC Bank Customer Assistance
                          I have complained regarding charge in dispute form in hdfc bank . instead of giving me solution they have added it to my bill. they have not investigated it properly and they dont even replay back . now they have add it my bill.they should properly responded to my complain
                          Dear Sir

                          We Corporate Account with HDFC Bank since 1 year. On 14th we swipe a amount of Rs 10300 and after few time it is Void manually from EDC machine, but that amount is not credited to customer account. So kindly solve the Problem as soon as possible.

                          Contact : [protected]
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                            Timv
                            from Madikeri, Karnataka
                            Apr 24, 2017
                            Resolved
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                            Resolved

                            I used to receive calls randomly saying that I'm eligible to apply for a credit card. Finally I decided to take one and told them to do the needful. They took a lot of details from and asked me to approve the same in my mail. After that I received another call for validation. They mentioned that the same will be delivered in 8 days and this was on the 12th of april. Its been almost 2 weeks now but the status still says "In process". My application number is
                            "[protected]VM"
                            May 28, 2017
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Apr 26, 2017
                            HDFC Bank Customer Care's response
                            Dear Customer,
                            We have taken note of your comments expressed with regard to your credit card application and the same is being reviewed as appropriate. You may look forward to receive a response to your e-mail id in 3 working days. We request you to bear with us in the interim. For any further clarifications, you may write to us at : [protected]@hdfcbank.com and we shall assist you. The reference number for this interaction is [protected] .

                            -Anay
                            HDFC Bank Assistance
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                              Vijay134
                              from Mumbai, Maharashtra
                              Apr 24, 2017
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                              Address: Pune, Maharashtra, 411023

                              Hello,
                              The failure of money transfer occurs on 16th April and Its already 10 days since the issue is raises and I am only getting the same response of 5 days every time.
                              While trying to contact the customer care, the phone no. is always busy and no one answering there.
                              This is clearly indicates that Payzapp people are not going to provide me the refunds.
                              I have escalated the issue but again it seems to be useless. As the complete system is made to loot people's money.
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                                Christopher Evers
                                from Kolkata, West Bengal
                                Apr 24, 2017
                                Resolved
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                                Resolved

                                Address: Kolkata, West Bengal, 700023
                                Website: [email protected]

                                Dear all,

                                As per hdfc i took a loan in the year 2007, when i was working with ge capitals, however did not pay off the loan amount, i took only close to 70000/-, however could not pay due to recession, i lost job the same year, however hdfc did deduct some money directly from my account, now after almost 10 years, i started receiving calls and letters asking me to pay off, they have kept my salary account on hold with an amount of 20000/-, i did request for a settlement. However did not get any answer.

                                Kindly help as i have already resigned from this job too.
                                May 27, 2017
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Apr 26, 2017
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                Request you to raise your complete issue at [protected]@hdfcbank.com along with your Loan account/registered contact details with ref ID-TTU26041706 in the subject line. Will get back to you.

                                -Bejoy
                                HDFC Bank Customer Assistance
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                                  Kiran mantina
                                  from Shahabad, Haryana
                                  Apr 24, 2017
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                                  Address: 531116
                                  Website: HDFC ergo

                                  A claim of three components of my car which was damaged by self accident and the same was refused by your surveyor today and approved for only one component and he was asking me for a FIR police complaint to claim rest of things via insurance which is not possible.I want appropriate justice on this procedure to avail the claims for my authentic reason at the earliest.
                                  HDFC ERGO General Insurance customer support has been notified about the posted complaint.
                                  Apr 20, 2017
                                  Shriharsha Phatak's response
                                  pl help
                                  I have taken out car insurance for vehicle with regn no MH12MB0166 for the period 21/05/2016 TO 20/05/2017.I have not received the policy copy, now for renewal purpose i need the same. Pl help immediately
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                                    Raj12@@
                                    from Noida, Uttar Pradesh
                                    Apr 24, 2017
                                    Resolved
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                                    Resolved

                                    Address: New Delhi, Delhi, 110085
                                    Website: www.hdfcbank.com

                                    Hi team,

                                    I registered an online complaint to hdfc with complaint reference number as (Delc[protected]) for reversing my deducted amount of rs 8000. I received rs 2000 on last friday itself but no update on my remaining money ie rs 6000. Moreover today they deducted rs 1200 more.

                                    This is really troublesome situation for me and i need this money on urgent basis.
                                    May 27, 2017
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Apr 25, 2017
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    I request you to share your complete issue, account/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                                    -Bejoy
                                    HDFC Bank Customer Assistance
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                                      Gandharv Sharma
                                      from Noida, Uttar Pradesh
                                      Apr 24, 2017
                                      Resolved
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                                      Resolved

                                      Address: New Delhi, Delhi, 110018

                                      Hi, team

                                      I have applied for card in Feb 17, was issued however the same was blocked and the reason was unknown to me. Now I have applied for loan and the same is also denied stating credit card reference. I am highly disappointed with the bank being a corporate customer I have to face this all. I will soon be raising a complaint against the same at ombudsman RBI and will try to get the corporate tie up cancelled for HDFC. I am highly disappointed with the services.

                                      Gandharv Sharma
                                      [protected]
                                      May 27, 2017
                                      Complaint marked as Resolved 
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Apr 25, 2017
                                      HDFC Bank Customer Care's response
                                      Dear Customer,

                                      I request you to share your complete issue, loan details, credit card details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                                      -Bejoy
                                      HDFC Bank Customer Assistance
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                                        P
                                        priyanka dharmaraj
                                        from Delhi, Delhi
                                        Apr 24, 2017
                                        Resolved
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                                        Resolved

                                        Hi,
                                        I am an salary account holder of hdfc bank. There is an intermittent deduction from my account under the narration neft chgs incl st & cess. I request you to revert the money back to my account.

                                        Amount deducted details:
                                        Rs.5.75 twice has been deducted from my account on april 24, 2017, without any neft transfer done during the past week. Amount deducted without any reasons are quite annoying! Please do return the amount back to my account.
                                        May 26, 2017
                                        Complaint marked as Resolved 
                                        HDFC Bank customer support has been notified about the posted complaint.
                                        Verified Support
                                        Apr 25, 2017
                                        HDFC Bank Customer Care's response
                                        Dear Customer,

                                        I request you to share your account details, charges details and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

                                        -Bejoy
                                        HDFC Bank Customer Assistance
                                        I Dipak Bhatt Ex.Employee of HDFC BANK..EMPLOYEE CODE CB08039. I have not receive my Releaving cum experience letter till date.

                                        2 to 4 times mail sent to HDFC BANK but not response

                                        Request to you please generate my Releaving letter ASAP.

                                        My contact detail is,

                                        Dipak Bhatt
                                        [protected]
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