Claimed

HDFC Bank Complaints & Reviews

2.9
Updated: Dec 16, 2025
Complaints 32920
Resolved
18418
Unresolved
14502
Contacts

File a complaint to HDFC Bank

Having problems with HDFC Bank?

File a complaint and get it resolved by HDFC Bank customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

HDFC Bank reviews & complaints page 1236

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
M
Manoj Wadhai
from Pune, Maharashtra
Apr 1, 2017
Report
Copy

Address: 560066

I had to open Nps account, I tried calling hdfc security people mumbai 15 times while filling the form but no one pick up the phone.Again I tried on different day still same thing happened.I couriour my form then I got the rejection mail.Again I tried to call them but still same thing is happening.still that process is in continuous state and I don't know when my nps account get open.suggesion:i[censored] don't think you are capable to provide service then please shut down.
HDFC Securities customer support has been notified about the posted complaint.
Their website has an option where one can enter the his/her details and they immediately get in touch on request received. I opened my account doing this and din't face any trouble.
Helpful
Found this helpful?
1 Comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    N
    Nitebhar
    from Gurgaon, Haryana
    Mar 31, 2017
    Resolved
    Report
    Copy
    Resolved

    Address: Gautam Buddh Nagar, Uttar Pradesh, 122001
    Website: www.consumercomplaints.in/new_complaint

    Hi,

    My A/c No. is [protected] Was open by my company on 2012, i left the organization on 2013 Sept. after that no transactions happen in this account.
    Now on 2017 ask any hdfc a/c, So i check from HDFC it's open or closed yet. it's still open, i got the salary and seeing approx 13000 Rs. has been deducted from my account like AMB CHRG INCL ST & CESS and INST-ALERT CHG INC ST & EC.

    Pl make it solve on priority.
    May 3, 2017
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Apr 01, 2017
    HDFC Bank Customer Care's response
    Dear Customer,

    We are working on your concerns vide ref no:[protected] and will get back to you in 4 working days. -Anay

    -Bejoy
    HDFC Bank Customer Assistance
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      A
      ArunKumar Sankar
      from Bengaluru, Karnataka
      Mar 31, 2017
      Resolved
      Report
      Copy
      Resolved

      Address: Chennai, Tamil Nadu, 600063
      Website: hdfc food plus card

      Today company credited 3000rs amount in my hdfc food prepaid card, after that they debited 410rs and told kuwait plaza mudhir nilayan claimed 403 rs on 15th march 2:20pm. Actually my balance is 1 rs as per march 10th 2017, how come they gave 403 rs to customer without i purchased from my card, even i didnt get message and email.
      Please help me to get the 410 rs amount
      May 4, 2017
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Apr 01, 2017
      HDFC Bank Customer Care's response
      Dear Customer,

      I request you to share your complete issue, along with card and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

      -Bejoy
      HDFC Bank Customer Assistance
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        A
        aman1487
        from Madurai, Tamil Nadu
        Mar 31, 2017
        Resolved
        Report
        Copy
        Resolved

        Address: Gurgaon, Haryana, 122001
        Website: [email protected]

        Hi Team,
        I have been using HDFC Account Since 2010 and Card is using since 2013 but never face the problem but since last 6 Month i am facing lots of Problem Aditional Charges Amount Deduction Without any information.

        Last Few Month lots of amount has been debited without information but never complained. Last Month 10 K Debited but i did not complain but this month 57K has been debited without any information and when i called to customer care they asked me to call on Collection team as we can not do any thing. I dont why Customer service is there if they can not help..

        When i Called[protected], 02 they just disconnecting the call.

        So if customer can not Connect with HDFC. Please suggest what should i do..

        MY ID :[protected]
        Email ID :- [protected]@gmail.com
        Number:- [protected]
        May 3, 2017
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Apr 01, 2017
        HDFC Bank Customer Care's response
        "Dear Customer,

        I request you to share your account/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

        -Bejoy
        HDFC Bank Customer Assistance"
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          V
          VirenderSinghSaini
          from Mumbai, Maharashtra
          Mar 31, 2017
          Resolved
          Report
          Copy
          Resolved

          Address: Gurgaon, Haryana, 122001
          Website: www.hdfc.com

          There was an offer on Iphone 7, i[censored] buy Iphone 7 through HDFC credit card then you will get 6000 cashback. I have contacted HDFC PhoneBanker/CustomerCare Exeecutive multiple times to enquire about this offer and they told me that offer is applicable on Iphone 7. After taking confirmation from Phone Banker, I have purchased Iphone 7 through HDFC credit card because my credit limit is 50k and iphone 7 price was 53k, Exceeded amount of 3k above my credit I have paid through another payment mode after taking confirmation from ur executive and they told me still u will be eligible for cashback. All these queries, I have already explained to the Phone Banker and HDFC abnk executive and they told me the offer is still applicable, u can do payment of exceeded payment via another payment mode. Now, I have purchased the phone and they are saying we won't give you confirmation that you will receive cashback. I have already done the payment and my credit card limit is exhausted because of buying Iphone 7 and still after taking confirmation from ur phone banker HDFC people are saying u are not eligible for cashback. Because of Fraudulent Information Provided from your side. I am 6000 bucks down.
          May 3, 2017
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Apr 01, 2017
          HDFC Bank Customer Care's response
          "Dear Customer,

          I request you to share your account/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

          -Bejoy
          HDFC Bank Customer Assistance"""
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            S
            Satendra.Kumar
            from Aligarh, Uttar Pradesh
            Mar 31, 2017
            Resolved
            Report
            Copy
            Resolved

            Address: Mumbai City, Maharashtra, 246761
            Website: www.hdfclife.com

            Sir I had taken a health policy no[protected] in the month on 23/02/2016 . Then problem started in my body in the month of September/October 2016 like gripping of hands, climbing of stairs from March/April 2016.Then I went to AIIMS New Delhi in the month of November 2016. There doctors asked me about my past history while discussion then I told them there was hardness in my finger tips and all.but It was my feeling only which I was discussed I did not know that I am suffering from so and so disease. Then at AIIMS my tests were conducted and then finally they diagnosed it is CIDP after that my oral treatment was started but I did not get any relief so In emergency I admitted at AIIMS and IVIG was injected. The cost of which is Rs. 150000/-. and some test was also done.Finally I applied for reimbursement . After seeing discharge summary company rejected the claim because doctors written paraesthesia on the basis of discussion but there is no proof because company did not ask any medical test report before giving policy and I was also not aware this hardness of finger due to this disease and that hardness is only in winter season. and this IVIG was given due to CIDP which is diagnosed not due to paraesthesia. So I request you to take into consideration as patient is mentally stressed due to this.
            As after taking even medical insurance no use.
            May 1, 2017
            Complaint marked as Resolved 
            HDFC Life customer support has been notified about the posted complaint.
            Verified Support
            Mar 31, 2017
            HDFC Life Customer Care's response
            Hi Satendra, our team has responded to you via email on March 30, 2017.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              C
              caliberseven
              from Coimbatore, Tamil Nadu
              Mar 31, 2017
              Report
              Copy

              Address: Coimbatore, Tamil Nadu, 641006

              This is for your information & action

              To day i had visited your hdfc ergo general insurance br in coimbatore (l & t building, race course) to renew my car insurance policy no: [protected]

              And i've paid 3395/- by cash to mr sekar (your staff in coimbatore), and asked for receipt, he said the policy (soft copy) will be delivered to your email by 1 pm, along with the receipt.

              But till now i had received any communication regard to my policy

              Would appreciate to have it done immediately

              R j priya
              HDFC ERGO General Insurance customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                S
                shubhamgpt
                from Pune, Maharashtra
                Mar 31, 2017
                Resolved
                Report
                Copy
                Resolved

                Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
                Website: www.hdfcbank.com

                I have applied for a credit card approx 2 month ago both from branch as well as online, my one application reject due to another one is in process however second disapproved due to income document, I have submitted the document in noida hdfc branch on 10th march on 17th march i received the message from hdfc that they are in reprocess of my application however till it is showing disapproved ..

                Regularly i am following with hdfc bank customer care as well as over the mail they dont have any answer of my application.
                May 8, 2017
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Mar 31, 2017
                Updated by shubhamgpt
                ref no - [protected]O2
                contact no - [protected]
                Verified Support
                Apr 06, 2017
                HDFC Bank Customer Care's response
                Dear Customer,

                Request you to write at [protected]@hdfcbank.com along with your complete query, Branch details, Card application details and registered contact details. Please mention Ref ID- TTO06041709 in the subject line for me to track your mail & assist you better.

                -Bejoy
                HDFC Bank Customer Assistance
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  K
                  Karuppan Chetty
                  from Bengaluru, Karnataka
                  Mar 31, 2017
                  Report
                  Copy

                  Address: Bangalore, Karnataka, 560029
                  Website: www.amazon.in

                  I suppose to get a cash back offer for the oct 2016 sale. I have read through the terms and conditions that was posted on amazon site and then used my corporate credit card as there is no mention about corporate card. I suppose to get my cash back by jan 05 2017 but i did not get and when i approach them they said the offer is not eligible for corporate cards. I send them the terms and conditions posted at amazon during offer period asking them to point out where it was mentioned. But they took all these days do simply copy paste the recorded message instead of replying to my query. From day one i am asking this for which i did not get a reply till now. This is really frustrating. I copied the nodel officers but i feel they are sleeping. There is no value of ccing them in the mail. They dont even respond to me. Also i am not sure whether they are checking their mails. I have all the mail threads and attachments. If any one from the back is really interested to solve this, please get in touch with me so that i can send all the details to you.

                  I have attached the offer screen shot along with Terms and Conditions mentioned in the website.
                  +3 photos
                  HDFC Bank customer support has been notified about the posted complaint.
                  Apr 03, 2017
                  Updated by Karuppan Chetty
                  Please note i did not get any response from HDFC. You just forwarded this to HDFC. The status is still open. Its not resolved. Kindly update the status accordingly still i get resolution from HDFC. I have already attached all the proofs and their terms and conditions as well.
                  Apr 06, 2017
                  Updated by Karuppan Chetty
                  I have not heard back anything. Is some one working on this towards resolution.
                  Apr 27, 2017
                  Updated by Karuppan Chetty
                  How long will it take to get a resolution.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    P
                    pramodreddy2006
                    from Hyderabad, Telangana
                    Mar 31, 2017
                    Resolved
                    Report
                    Copy
                    Resolved

                    Address: Ranga Reddy, Andhra Pradesh, 500092
                    Website: www.hdfc.com

                    I hold the HDFC Home loan with floating rate of interest for last two years. My rate of interest is not reduced. When I enquired about the same, they responded saying I have to pay to get the interest rate reduced.

                    Why should we pay to get the interest rate reduced. This won't be the case if the rates are raising.

                    This is not how I expect it to be in case of floating option.
                    May 11, 2017
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Apr 06, 2017
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    Request you to write to [protected]@hdfcbank.com along with your complete issue, Branch details, Loan details/customer Id and registered contact details with ref ID-TTO06041708 in the subject line. Will get back to you.

                    -Bejoy
                    HDFC Bank Customer Assistance
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      C
                      Chpavankumar
                      from Chirala, Andhra Pradesh
                      Mar 30, 2017
                      Resolved
                      Report
                      Copy
                      Resolved

                      Address: Krishna, Andhra Pradesh, 521105

                      Request for Salary Slip,
                      Dear Sir/Madam,
                      My self Pavankumar. I was an employee of HDFC Bank Ltd as a Bso Bapulapadu, Hanumanjunction. My Employee Code was 125037. I joined your organisation on D. 05/06/2014 and resigned on D. 04/03/2017. I want my all Salary slips from December 2016, January2017, February2017. So this is deeply request to you, please send me the Salary slips on my mail id : [protected]@gmail.com

                      Thanks & Regards,
                      Pavankumar Ch
                      May 2, 2017
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Mar 31, 2017
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      Pls write to exit.[protected]@hdfcbank.com from further assistance in this regard with ref ID- TTU[protected] in the subject line. Will assist you better.

                      -Bejoy
                      HDFC Bank Customer Assistance
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        H
                        Hithayath
                        Mar 30, 2017
                        Resolved
                        Report
                        Copy
                        Resolved

                        Address: Chennai, Tamil Nadu, 600020
                        Website: www.hdfcbank.com

                        I want to know my personal loan balance EMI's how much emi am paid and how much emi is pending to finish my personal loan and there is any possible to pay onetime full payment and if I pay one time full payment what is the interest for that onetime full payment and when is my last emi date for my personal loan and when it was started and when its going to finish
                        Please conduct me in mail
                        My mail address-hithaya.[protected]@gmail.com
                        Thank you
                        May 7, 2017
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Mar 30, 2017
                        Updated by Hithayath
                        I want to know my personal loan balance EMI's how much emi am paid and how much emi is pending to finish my personal loan and there is any possible to pay onetime full payment and if I pay one time full payment what is the interest for that onetime full payment and when is my last emi date for my personal loan and when it was started and when its going to finish
                        Please conduct me in mail
                        My mail address-hithaya.[protected]@gmail.com
                        Thank you
                        Verified Support
                        Apr 04, 2017
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        I request you to share your loan account and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected]in the subject line. Will assist you better.

                        -Anay
                        HDFC Bank Customer Assistance
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          A
                          AnkitTyagi22
                          from Delhi, Delhi
                          Mar 30, 2017
                          Resolved
                          Report
                          Copy
                          Resolved

                          Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
                          Website: www.hdfcbank.com

                          Hello Team,

                          I am not using HDFC bank service since 2013 as i joined some other company in 2013 and that company have differenet bank account. So there is no salary credited to HDFC bank account and it is non operative since 2013.

                          I have also not made any transaction from HDFC account from last 3.5 years

                          Still i am getting message of negative balance, i dont want to use HDFC bank services anymore.Please close this account ASAP.

                          Please waive off this negative balance and close it as i dont need it anymore.I am not able to visit branch that's why mentioning here my problem.

                          As per RBI bank cannot charge you negative balance for so long.

                          Awaiting your kind response

                          Thanks
                          Ankit Tyagi
                          May 9, 2017
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Mar 31, 2017
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          I request you to share your complete issue, account/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                          -Bejoy
                          HDFC Bank Customer Assistance
                          Mar 31, 2017
                          Updated by AnkitTyagi22
                          Hello Team,

                          I have been continuously trying to reach your customer care executive on phone but every time my call gets cut after i provide customer id and phone number.

                          I have also discussed with your executives 3 years back to close my account but it is still open.And every time negative balance get deducted from my account.

                          My last company opened this account and now i have other bank account as per new company.

                          From last 2.5 years i am not using this account.It is strongly recommended to close this or tell me the process to follow for closure of account.

                          As per RBI Rule bank cannot apply you non maintenance penalty still hdfc deducting amount which is not acceptable anymore,

                          Account Number : [protected]
                          Customer Id : 40070966
                          Contact Number : [protected]

                          Please close this contact.I am not using this account anymore.I do not have hdfc debit card anymore with me. From last 2.5 yrs i haven't done single transaction

                          Due to time and location issue i am not able to visit bank for the same.

                          I have also written the same to rbi regarding this issue.

                          Please do the needful action and close this account.

                          Awaiting for your kind response.

                          --
                          Thanks

                          Ankit Tyagi
                          [protected]
                          Apr 03, 2017
                          Updated by AnkitTyagi22
                          Any update on this.
                          I didn't get any call also i personally mailed you.

                          Thanks
                          Ankit Tyagi
                          My account no. Is [protected]. An amount of Rs22000/- has been put on hold without my consent.Upon asking I have been told that this is because of a credit card I hold, however I do not have a credit card.Please release this amount immediately or else I am filing a case in consumer forum for harassment of Rs 1000000.
                          Regards,
                          David Rahman
                          Helpful
                          Found this helpful?
                          1 Comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            A
                            Arun1309
                            Mar 30, 2017
                            Report
                            Copy

                            Address: 500016
                            Website: www.hdfcergo.com

                            I hold an account with HDFC, Branch Begumpet, Hyderabad. I was offered credit card. This was in the second quarter of 2015. As I had recently relocated to Hyderabad I was busy with my work and didn't use my credit card for long, due to this my CC was blocked. Meanwhile i got a call from HDFC ERGO saying I am entitled for a HDFC ERGO insurance for which the premium will be 6200/ per year. My Policy no: is 52101531/00001. I agreed and the deduction happened. Now i wanted to activate my Credit card hence I made my credit card payment. Still the CC didn't get activated. Since then i have been calling CC department and HDFC ERGO on their customer care number which is a big challenge to get connected, but both of them have been blaming one another. I call HDFC CC department they would ask me to contact HDFC ERGO, and when I call HDFC ERGO department they would ask me to get in touch with HDFC CC department. Finally, I had cancelled my insurance as my CC was not active. I was promised by HDFC ERGo that I will be refunded the amount of pro rata bases which was around 5900/-
                            Sorry to say nothing has happened so far. I have visited HDFC Begumpet Branch so many times regarding the same. There is this helpful girl at the help desk tried hard to help me but no luck. I want to thank this girl I guess here name is Pooja or Poonam. Now please refund my money. I am shocked if this is the treatment with live people then what kind of security are we looking for if we don’t exist. It’s a shame.
                            Please note the Reference numbers for HDFC ERGO
                            [protected] - Prassana
                            [protected]
                            [protected]
                            [protected] - Karthik
                            [protected]
                            There were few more reference numbers which I didn't make a note of, so imagine so many calls, reference all this is a waste of time.

                            Asi Arun Kumar Reddy.
                            HDFC ERGO General Insurance customer support has been notified about the posted complaint.
                            Mar 30, 2017
                            Updated by Arun1309
                            It was a Individual Personal accident Plan 1

                            Asi Arun Kumar Reddy.
                            Apr 20, 2017
                            Updated by Arun1309
                            What is the update on my complaint status. You guys don't bother or care for your customers when they are alive, and you guys give ads in TV and expect us/ our nominee to feel secure. What a shame.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              B
                              bandari123
                              from Gurgaon, Haryana
                              Mar 30, 2017
                              Resolved
                              Report
                              Copy
                              Resolved

                              Address: 500015
                              Website: cosumercomplaints.in

                              Today morning as my two son's are not keeping well suffering from high fever I wanted 10000.00 and HDFC ATM never has money in the city which is very bad and worst. I used Canara Bank ATM at trimulgherry center (Baggi Reddy CX) around 8:14, date: 30/03/2017 with Station ID: 08788076.
                              However, ATM gave only 2500.00 and 7500 was not dispensed by the ATM. I was very worried and called customer care Name: Swapana she gave complaint number 1283759 and told it will take 7 days to reslove the issue. I can't wait please for God sake can some help me and I need my money back. It's my salary. Please give my money back. If anything happens I will definitely take this to higher level and will give my peace of mind...just put yourself in my place and than imagine and then resolve the issue.
                              May 2, 2017
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Mar 30, 2017
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              We take this opportunity to update you on your complaint regarding Rs. 7500.00 not received but debited from your HDFC Bank account for an amount of Rs. 10000.00 /- while trying to withdraw the same from a Canara Bank ATM on March 30, 2017.

                              As an HDFC Bank customer, when you transact at a non-HDFC Bank ATM the transaction is routed through ATM networks authorized and governed by the RBI. As per the extant RBI guidelines, disputes pertaining to non/short dispensation of cash need to be resolved by way of Charge Back, wherein the card issuing bank raises a chargeback on the acquiring bank whose ATM was used to conduct the transaction. The acquiring bank has to revert with a valid proof in the form an ATM Log indicating that the funds were successfully dispensed failing which the customer’s account will be credited within 7 working days from the date of complaint. Furthermore, as per the network operating guidelines, the ATM log is sufficient and conclusive proof of successful cash dispensation.

                              We would like to inform you that immediately on receipt of your complaint dated March 30, 2017 we have raised a chargeback on Canara Bank vide Reference number: 1283759. If the acquiring bank whose ATM was used to conduct the transaction does not revert with a valid proof in the form an ATM Log indicating that the funds were successfully dispensed, the amount will be credited to your account on the 7th working day from the date of complaint. Incase the acquiring bank provides a proof of the validity of the transaction the same will be forwarded to your home branch. A letter to that effect will also be sent to you and the account will not be credited. The status of the complaint will also be communicated to you through SMS on your mobile number.

                              We appreciate your patience in this regard.

                              -Bejoy
                              HDFC Bank Customer Assistance
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                S
                                siva_100
                                from Hyderabad, Telangana
                                Mar 29, 2017
                                Report
                                Copy

                                Address: Chennai, Tamil Nadu, 600089
                                Website: www.hdfcsec.com

                                Hi All,

                                My current brokerage rate is 0.25%, but if buy or sell shares of transaction value less than 10000, hdfc is charging 25rs which is greater than 0.25 of trading value and DP charges for demat account is very high compared with other brokerage firms, I have sent a mail to HDFC securities several time to reduce the brokerage rate to 0.10 for delivery, but they never responded back. If my brokerage rate is not reduced to 0.10, I am going to close all my accounts associated with HDFC.

                                HDFC Securities charges are very high when compared with other brokerage firms, so don't opt for hdfc, there customer service is very very worst
                                HDFC Securities customer support has been notified about the posted complaint.
                                The brok seems pretty competitive.
                                I am a customer and am happy with the overall services. The rate despite discounts are subject to a minimum of Rs.25/- or 2.5% cap on the trade value.
                                Helpful
                                Found this helpful?
                                1 Comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  V
                                  Vikash123m
                                  from Dimapur, Assam
                                  Mar 29, 2017
                                  Resolved
                                  Report
                                  Copy
                                  Resolved

                                  Address: 800008
                                  Website: www.hdfcbank.com

                                  Dear Sir/Mam,
                                  I am Vikash Kumar. My HDFC corporate account number(zero balance account) is [protected]. That was my salary account. I am trying to close this account since 1 year approximately. I was opened this account at Agra(UP). Now days the bank are telling me there OD of -10400(INR). My account statement says that there is 0 balance. I'd talked to the bank for close my account. But they are saying me 1stly I have to pay the amount for closer. Every moth they are chaging more and more amout. Requesting you that, please suggest me what I've to do.

                                  Regards,

                                  Vikash Kumar
                                  Mar 31, 2017
                                  Complaint marked as Resolved 
                                  1st of all thanks a lot HDFC bank for resolving this issue. Also thanks for your prompt action. They reoslve this issue with in 48hrs. These kind of employees makes a organazation good to great. I also wants to thanks to Mr Piyush Prabhakar & Ms Tripti Verma. Thanks a lot everyone. Regards, Vikash Kumar
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Apr 01, 2017
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  We understand that our branch official has contacted you and has addressed your concerns. For any assistance, please feel free to speak to Branch Manager Mr. Piyush Prabhakar on [protected].

                                  -Bejoy
                                  HDFC Bank Customer Assistance
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    P
                                    parmeshwarkarale
                                    from Pune, Maharashtra
                                    Mar 29, 2017
                                    Report
                                    Copy

                                    Address: Pune, Maharashtra, 411046
                                    Website: hdfcbank.com

                                    I have bank customer from since 6+ years and credit card customer from since 5+ years & I am really happy with your all services. But from last 10 days I am really unhappy with your credit card services.

                                    On 20th March 2017 I have got SMS about deducted 1299.00 for ONE ASSIST MFEE from my credit card. I have called & emailed several time to ONE ASSIST & your bank customer care but no one taking care of my request to refund my money.

                                    ONE ASSIST guys saying me they have not received any amount till from HDFC bank credit card. But I can see debited money in to online banking; I have attached credit card deduction screenshot for your information.

                                    Also I have called HDFC bank customer care on 20th March 2017 & raised complaint about this deduction & they have told me to we have raised complaint about refund my money within 7 days. But as if now no refunded my money.

                                    This is my humble request to you guys please refund my money with immediate effect & please please don’t auto debit any money from my credit card in future.

                                    As per your information I have already blocked my credit card because of this all issue. If you are not able to refund my 1299.00 which is debited without any notification & intimation to me, then I will also close my bank account soon.

                                    I am writing this email from my register email address. If you need any information please let me know.

                                    Hope you guys help me with this asap.

                                    Thanks,
                                    Parmeshwar Karale
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      A
                                      Anil K Khiara
                                      from Delhi, Delhi
                                      Mar 29, 2017
                                      Resolved
                                      Report
                                      Copy
                                      Resolved

                                      Address: New Delhi, Delhi, 110015

                                      The bank has been deducting money from me & my wife's saving account quietly without my knowledge or consent i don't know since when. To find out how much money has been deducted i have to check bank statement's & i don't know from where to start, since i have account with this bank way back since may be 1995 or near by years, can't say exactly.
                                      I won't like to disclose my account numbers on line, I have accounts with west punjabi bagh branch, new delhi. The accounts are in name of Anil Kishinchand Khiara & Dropadi
                                      The amounts were deducted from both accounts on 21st Jan., 2017 which i can observe now after looking at the statements.
                                      Please let me know if any more details are needed.
                                      Apr 30, 2017
                                      Complaint marked as Resolved 
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Mar 30, 2017
                                      HDFC Bank Customer Care's response
                                      Dear Customer,

                                      I request you to share your account/customer Id, transaction detials and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                                      -Bejoy
                                      HDFC Bank Customer Assistance
                                      Over night increase of 6 times in locker rent and indifference shown to a customer.
                                      GOPALAPURAM branch
                                      CHENNAI 600086
                                      Helpful
                                      Found this helpful?
                                      1 Comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        S
                                        Satish Sabharwal
                                        from Gurgaon, Haryana
                                        Mar 29, 2017
                                        Resolved
                                        Report
                                        Copy
                                        Resolved

                                        Address: Faridabad, Haryana, 121001

                                        We as Precision Engineers opened an limit account in your bank A/C no [protected]. Right from the day go there are problems as under
                                        *net banking not activated for the account it took us long time to activate the same.
                                        *Once the net banking started fund transfer not possible from account, it lso took very long time
                                        *Request made for Debit card, N times followed up finally informed not possible linked with this account
                                        * Request made for opening Current account all documents submitted and later informed no need of new account for getting Debit card, the same will be issued against CC account.
                                        * Finally your staff informed the card is in transit and will be delivered shortly on your registered address, Many telephonic enquiries made the same reply every time. More over out of many calls only few are acknowledged.
                                        * Now finnaly got reply from the bank that debit card can not be issued with subject account.
                                        * Is it not a clear case of harsment ?
                                        WHAT CUSTOMER SHOULD DO, CAN ANY BODY REPLY.
                                        Very sorry to wright that HDFC bank staff is good for nothing, They do not have basic work knowledge. Please let me know how to esclate to top person in HDFC Bank.
                                        May 7, 2017
                                        Complaint marked as Resolved 
                                        HDFC Bank customer support has been notified about the posted complaint.
                                        Verified Support
                                        Apr 06, 2017
                                        HDFC Bank Customer Care's response
                                        Dear Customer,
                                        We understand that our Branch Official Mr. Rajeev Mahajan (Mobile Number: [protected]) has contacted you and conveyed that we will not be able to issue Debit Card in OD/ CC account.
                                        -Anay
                                        HDFC Bank Assistance
                                        HI ALL,

                                        I have taken a PL from HDFC bank . After paying few EMI's I lost my job. Still I paid 3 months EMIS . And also requested the bank to reschedule my loan.

                                        I don't get any response from them. After this also the recovery agents are calling my relatives and friends and threatening them.

                                        Can anybody help me on this
                                        Helpful
                                        Found this helpful?
                                        1 Comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit