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HDFC Bank Complaints & Reviews

2.9
Updated: Dec 15, 2025
Complaints 32882
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18416
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HDFC Bank reviews & complaints page 1237

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A
akhiniru12
from Mumbai, Maharashtra
Mar 25, 2017
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Address: 400084
Website: www.hdfcbank.com

Dear sir/madam,

I am akhilesh sharma, i was having a hdfc credit card without taking the confirmation from my

End bank have activated the credit card, which i have received on 25th april 16. And the details are
1. Card no. 8183
2. Card no. 5244 and it was fully closed on 29th dec 16, also have the noc certificate from the

Bank.
This is for your kind attention that later one week back, i had applied a personal loan from hdfc

Bank but it was rejected due to low cibil score. I humbly request you to kindly look in to my

Concern and resolve my cibil score problem at the earliest to get a personal loan from hdfc

Bank.
Request you to please look into the matter.

Thanks!
Akhilesh sharma
[protected]/[protected]
HDFC Bank customer support has been notified about the posted complaint.
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    S
    santoshkukreja
    from Kanpur, Uttar Pradesh
    Mar 25, 2017
    Resolved
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    Resolved

    Address: dont know

    Sir,
    Maine apne account no. [protected] se[protected] ko debit card sa dwara through net banking finance department ko 45000 Rs ki payment ki thi. Mere account se paise usi samay with tax kat gaye thi lekin payment data bank dwara load na hone ki vajah se payment finance department ko nahi pahunchi aur maine jo sale deed apne plot ki karwani thi, finance department ko payment no pahuchne ki wajah se stamp paper generate na ho saka or meri ragistri na ho saki. Main kai dino se hdfc bank branch shahabad, kkr mein chakkar laga raha hoon, lekin meri koi sunvai nahi ho rahi. Aapse prarthna hai ki kripya mere above said account se jo payment 45000 tax sahit kati gayi uska data load kiya jaye taki main jald se jald registri karwa saku.
    Apr 30, 2017
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Mar 25, 2017
    Updated by santoshkukreja
    [protected]@gmail.com
    Verified Support
    Mar 27, 2017
    HDFC Bank Customer Care's response
    Dear Customer,

    We regret any inconvenience you may have faced. Request you to write to [protected]@hdfcbank.com with your account number, Date & amount of transaction and the reference id TTU[protected]. A bank representative shall contact you as soon as we receive this information

    -Bejoy
    HDFC Bank Customer Assistance
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      M
      muttukuru aven
      from Mancheral, Telangana
      Mar 25, 2017
      Resolved
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      Resolved

      Address: 517502

      My salary account (In hdfc bank) was created in my first company, so once i left the company and joined somewhere else i had to open another salary account. Now my salary account in hdfc bank has been converted to savings account
      After that i never logged in to my account through net banking and i do not have a debit card (Lost and i never requested for a new one).
      I logged into my account for some reason and i see that i have rs -2776 in my account.
      I request you to please take action against this bank..
      They have no right what so ever to do whatever they want without informing the customer
      +1 photos
      May 3, 2017
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Mar 28, 2017
      HDFC Bank Customer Care's response
      Dear Customer,

      I request you to share the account details and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

      -Bejoy
      HDFC Bank Customer Assistance
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        M
        murty27
        from Tasgaon, Maharashtra
        Mar 24, 2017
        Resolved
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        Address: 500049
        Website: HDFC bank

        Hi,
        I have noticed that every month amount is being deducted from my account even though i have kept suficient amount in the saving account. The deduction is being happened from si hdfc[protected] central power. Kindly deposit the deducted amount to the account. Account details: savings account no.: [protected], hitec city.

        Ph no: [protected] (Hyderabad)
        Email id: murty. [protected]@gmail.com

        Regards,
        Narsimhamurty
        Ph: [protected]
        May 1, 2017
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Mar 27, 2017
        Updated by murty27
        Waiting for conclusion
        Verified Support
        Mar 30, 2017
        HDFC Bank Customer Care's response
        Dear Customer,
        We understand that the issue is being looked into and will respond to you within 3 working days with reference number[protected]

        -Anay
        HDFC Bank Assistance
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          L
          LESLIE Aaviyil
          from Mumbai, Maharashtra
          Mar 24, 2017
          Resolved
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          Resolved

          Address: Mumbai City, Maharashtra, 40064
          Website: hdfc

          It shows on hdfc bank net banking that mtnl tractions has failed and yet I was billed for the same.
          my mtnl line got disconnected due to nonpayment of bill. I had to pay the bill manually via an ant other card to get the service restored
          now hdfc bank customer service tell me they have made the pay mint and I have to run to the aces of mtnl to get the second payment of my bill which I have refused .
          bad experience with the service team who promised call back since Jan 17 but even after two branch visits no call back.
          Kindly note the query reference number for this correspondence with bank is [protected].
          they have also reversed the late payment charge of Rs.400.00 plus taxes levied on my card account for the payment made on time at their bank (proof of stamp available).
          May 1, 2017
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Mar 30, 2017
          HDFC Bank Customer Care's response
          Dear Customer,

          I have taken note of your comments and you may look forward to receive a response to your e-mail id in 3 working days. We request you to bear with us in the interim. The reference number for this interaction is [protected].

          -Anay
          HDFC Bank Customer Assistance
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            C
            Cleatus
            from Pune, Maharashtra
            Mar 24, 2017
            Resolved
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            Resolved

            Address: Dharwad, Karnataka, 580008

            Sir, For the past 4 years i ham connected with HDFC bank for my personal loan and two wheeler loan also.
            My revised personal loan number is #41792627. I have missed the March months EMI due date on 4th march as i am into some urgentr financial problem. For the past 4 years i am paying my EMI regularly. This time i missed as i am into a serious family health problem hence could not arrange money during my DUe date.
            One of your Customer care agent Mr. Gangadhar D, had called me and alerted me about the due date, i said to your agent that due to cash crunch i couldnt pay the money, but i will pay the money by March 30th, still the customer agent mr. Gangadhar D is calling me and threatening me always. because of this behaviour of your customer agent i wont try any new services or product from HDFC hence after. I was your customer from past 4 yeras. I have also pai all my dues of Two wheeler loan too.
            Still such a bad behaviour from your agent.
            Apr 30, 2017
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Mar 29, 2017
            HDFC Bank Customer Care's response
            Dear Customer,

            Please write to [protected]@hdfcbank.com with the following details:
            Loan number:
            Name of applicant / loan favoring ( as per Loan Application):
            Date of birth of the applicant (as provided in Loan Account):
            Address as provided in Loan Account:
            Loan amount:
            Contact number:

            -Bejoy
            HDFC Bank Customer Assistance
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              A
              amanjeet12
              from Bengaluru, Karnataka
              Mar 24, 2017
              Resolved
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              Resolved

              Address: Bangalore, Karnataka

              I have changed my job recently and i'm have problems with the payments i have always stayed in touch with the bank guys. There is this guy named Ram from Hdfc Bank HAL Old airport road branch. He is using foul language and telling me i'm doing fraud by not paying my emi and he will talk in a rude way only to my type of people. He also is threatening me and telling me to come to the bank and then he will talk to me there. And tells me don't come empty handed bring the money.He tells me you cant pay Emi and you are talking so much.
              Apr 30, 2017
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Mar 29, 2017
              HDFC Bank Customer Care's response
              Dear Customer,

              I request you to share your issue details, loan details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

              -Bejoy
              HDFC Bank Customer Assistance
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                M
                Mahesh bhatt11
                from Delhi, Delhi
                Mar 24, 2017
                Resolved
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                Resolved

                Address: 110094
                Website: www.hdfcbank.com

                On 08/02/2017 Withdrawn an amount of Rs.5000/- from SBI ATM ID 727132 but the amount came out from machine an amount of Rs. 500/- only.
                On 17.3.2017 i had called the customer care representative of HDFC bank and the officials assured me that your case seems genuine and i shalll get the amount credited in my account on 19.3.2017 but till now amount couldn't be credited.
                May 2, 2017
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Mar 29, 2017
                HDFC Bank Customer Care's response
                Dear Customer,

                I request you to share your issue details, ATM details, account/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                -Bejoy
                HDFC Bank Customer Assistance
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                  V
                  Vaibhav5108
                  from Gurgaon, Haryana
                  Mar 24, 2017
                  Resolved
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                  Resolved

                  Address: New Delhi, Delhi, 110017
                  Website: www.hdfcbank.com

                  Praveen kumar, HDFC bank teller, geetanjali marg branch, new delhi.
                  The guy refused to make DD and asked me to get it done at my own bank.
                  There was no signing authority in the bank, No B.M, no R.M.
                  The way he responded was never expected and I was ashamed I front of more than dozen people in the branch.
                  Unfortunately I am tended to close all my connection with HDFC.
                  Apr 26, 2017
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Mar 24, 2017
                  Updated by Vaibhav5108
                  I'd like to hear from you asap. I've worked in customer service centre and I know the actions taken against such issues.The behaviour of the representative is not acceptable and unethical, this was really not expected from HDFC.
                  Verified Support
                  Mar 25, 2017
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  I request you to share your complete issue, along with branch details, account/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

                  -Bejoy
                  HDFC Bank Customer Assistance
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                    L
                    Loy Lobo
                    from Bangalore, Karnataka
                    Mar 24, 2017
                    Resolved
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                    Resolved

                    Address: Mumbai City, Maharashtra, 400080

                    Hi

                    On 14th Feb. 2017, I had visited to your HDFC life Mulund branch, Mumbai and there your HDFC staff Vaishali Jadhav who was present started explaining on HDFC pro growth. She explained the details and when I got the mail what she had stated and what we had got was there was lot of difference . I stay in Bangalore and we send an authority letter along with my Father in law to cancel the policy to the branch, staff misbehaved with my father in-law and started saying that it is only 1 lac what is it for you. She refused to cancel the policy when it is clearly mentioned that the policy can be cancelled with in 15 days .

                    We went to Bangalore M.G Road, Nagaraj who was attending us mentioned that Bank statement and application form for cancelling the policy is sufficient . We gave the details to them and acknowledgement was given for cancelling the same . After 1 week we get an email that we cannot cancel as Pan Card is missing . All these details and proofs was submitted at the time of opening the policy.

                    Still also we went to Bangalore Silk board branch and we gave the PAN card copy for cancelling the policy Application number[protected] and she informed that it is completed .

                    After 1 week we get an email that your request has been processed . it is 24th March and still we have not get our funds back . It is more than 1 1/2 month and we have not got our funds back . I am preferred customer for HDFC bank and they deduct 115 Rupees per quarter from my saving account . Is this is the service they provide for their preferred customers. I am disappointed by the service provided and hence raising a complaint to get my money back .

                    Application No.:[protected] | Premium: INR 100000
                    Plan: HDFC Life ProGrowth Plus| UIN: 101L081V02

                    Life to be Insured: Ms. RENITA DALMEIDA
                    Client ID: 10260632
                    Apr 27, 2017
                    Complaint marked as Resolved 
                    HDFC Life customer support has been notified about the posted complaint.
                    Verified Support
                    Mar 25, 2017
                    HDFC Life Customer Care's response
                    Hi, regret the inconvenience caused to you. I have noted your issue and would be replying to you with an update on the same ASAP.-- Manish.
                    Verified Support
                    Mar 27, 2017
                    HDFC Life Customer Care's response
                    Hi Renita, I wish to inform you that the refund amount for the cancelled application is being processed. Further, the refund would be received by you with in next 4-5 working days.
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                      B
                      Bajpai Ãnjali
                      from Hyderabad, Telangana
                      Mar 24, 2017
                      Resolved
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                      Resolved

                      Address: New Delhi, Delhi, 110049
                      Website: www.hdfc.com

                      Hello,

                      My name is Anjali Bajpai and i am using HDFC credit card since last 5 years.
                      Since right now i m jobless i was not able to make the payment since last 2 months.
                      Since last 15 days, I am using threatening calls from Collections Department of Axis Bank.They are calling the person whose number I have given as reference my credit card application and threatning him as well.
                      They are using abusive language and threatening me .
                      May 8, 2017
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Mar 25, 2017
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      I request you to share your complete issue, caller details, card and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

                      -Bejoy
                      HDFC Bank Customer Assistance
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                        M
                        Manojyns2
                        from Noida, Uttar Pradesh
                        Mar 24, 2017
                        Resolved
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                        Resolved

                        Address: Firozabad, Uttar Pradesh, 205141

                        Hi,

                        I am hdfc credit card user. I have been charged with 575 for renewal mem fee incl st & cess which i have never been informed about. The card has been issued as free for lifeline. It just ridiculous to free card.
                        Requesting you to explain what would have caused this charge on my credit card account. ​

                        Customer id 68502925
                        Manoj yadav
                        Mob. [protected]
                        May 2, 2017
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Mar 30, 2017
                        HDFC Bank Customer Care's response
                        Dear Manoj,

                        I have taken note of your comments and you may look forward to receive a response to your e-mail id in 3 working days. We request you to bear with us in the interim. The reference number for this interaction is [protected].

                        -Anay
                        HDFC Bank Customer Assistance
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                          I
                          Israel Khan
                          from Zamania, Uttar Pradesh
                          Mar 24, 2017
                          Resolved
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                          Resolved

                          Address: Sitapur, Uttar Pradesh, 261135

                          Sir hamne aapki hdfc baink lakhimpur kheri ke atm se 4000 rupye nikale the 01/01/2017 ko lekin paise atm se nahi nikle aur hamare khte se kat gaye hamara khata allahabad baink ki salarpur shakha me ha i jo distrikt sitapur up me hai hamne kai bar complaint ki waha kaha ja raha hai ki tranjection succesful hai apse vinamra nevedan hai ki ap cctv futtej nikalkar hamko nyay dilane ka kast karen
                          +1 photos
                          May 2, 2017
                          Complaint marked as Resolved 
                          Verified Support
                          Mar 25, 2017
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          I request you to share us ATM details, date and time of the transaction and ur contact details to [protected]@hdfcbank.com with ref ID-TTU[protected]in the subject line. Will assist you better.

                          -Anay
                          HDFC Bank Customer Assistance
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                            A
                            Abhijit211
                            from Vadodara, Gujarat
                            Mar 24, 2017
                            Resolved
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                            Resolved

                            Address: 411057
                            Website: hdfc

                            I am using personal loan service from HDFC. Since last two year .

                            Due to medical emergency in this month I was not able to pay Emi for the month and I called up HDFC. And mailed also about the reality and informed that I will pay outstanding by last working day of month as I will get salary on this day.
                            On call Hdfc agreed and unnecessary in background they triggered ECS 3 time in month on 6 the 9 the and now set on 24 the march which charged me as ECS return 450/- Everytime .

                            On what rule basis Hdfc trigger ECS more than 1time I n month without informing to customer and charging separately .

                            Please assist as I already facing financial issue and due to Hdfc I am losing money.

                            Thanks,
                            Abhijit

                            HDFC BANK PERSONAL LOAN
                            Apr 26, 2017
                            Complaint marked as Resolved 
                            HDFC Life customer support has been notified about the posted complaint.
                            Mar 24, 2017
                            Updated by Abhijit211
                            HDFC BANK PERSONAL LOAN#31856395
                            Verified Support
                            Mar 25, 2017
                            HDFC Life Customer Care's response
                            Hi, please write to HDFC Bank at [protected]@hdfcbank.com for getting the speedy resolution on your issue.
                            Mar 29, 2020
                            Updated by Abhijit211
                            Thanks closed loan from hdfc will not recommend to any one
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                              Nidhi Singh1
                              from Bengaluru, Karnataka
                              Mar 23, 2017
                              Resolved
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                              Resolved

                              Address: Bangalore, Karnataka, 560100

                              I am a customer of HDFC bank for about 10 years and I am really shocked to see and experience their deteriorated and sub-standard tactics to befool customers and elicit money!

                              I have zero transaction made on my credit card and they lieved me a late fee of Rs. 500 on one of the previous transactions ( as I was 5 days delayed in the payment). When I contacted the customer support in this regard, they assured me that as this has happened for the first time, they shall lift the penalty on grounds of long patronage with the bank...however to my dismay and utter shock, they did not remove the panelty and instead kept charging interest on the Rs. 500 late fee and now the amount stands out to be Rs. 5000/- Really???? Do you think that customers are crazy?

                              How can a bank charge interest and subsequent penalty on a late fee charged--that was agreed to be lifted!! This is purely insane! And to add-on to my grievances, there is no answer on any of the numbers provided ever!

                              I have all the details with me and in case this issue does not get resolved amicably, I shall raise a litigation on defamation & fraud case against HDFC Bank.
                              Enough is Enough! If you do this to a loyal customer of a decade how can anyone new trust you???

                              I am going to close all my accounts in this bank and opt for a better bank for my employees and company.
                              Apr 26, 2017
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Mar 24, 2017
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              I request you to share your complete issue, along with charges details, card and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

                              -Bejoy
                              HDFC Bank Customer Assistance
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                                S
                                shairavi
                                from Bengaluru, Karnataka
                                Mar 23, 2017
                                Resolved
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                                Resolved

                                Address: 500094
                                Website: www.hdfbanbk.com/netbanking

                                I have seen the following charges in my hdfc savings account.

                                1. Hdfc has started charging isaqmc-jan-mar17 once every quarter

                                2. Inst-alert chg inc st & ec oct-dec2016 - charging for instant alert for the account. When opening the account they mentioned that this service was free and now they are charging

                                They should inform the customer before charging. You cannot hold the customer at ransom.

                                I am not sure how to resolve this please advice...
                                Apr 27, 2017
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Mar 24, 2017
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                I request you to share your account and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

                                -Anay
                                HDFC Bank Customer Assistance
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                                  P
                                  Poonammehta7
                                  from Delhi, Delhi
                                  Mar 23, 2017
                                  Resolved
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                                  Resolved

                                  Address: New Delhi, Delhi, 110044
                                  Website: www.hdfcbank.co.in

                                  This is to inform you that I have salary account with HDFC bank. I have make a payment of 11663 Rs to a merchant name Anand son's goyal son's zaveri on 12.03.17. the amount was debited from my account but was not credited to merchant account. Merchant has given me a slip of declined payment. I have also filed a complaint in Hdfc. My complaint no is 1274029. Till today I.e 23.03.17 I have not received any update from the bank. Everytime I receive a mail from bank which states that my complaint is under investigation. I don't know how many days will this investigation takes. I am a salaried woman and not a business woman.
                                  I have written many mails to Hdfc and called many times to hdfc, Everytime I have received a mail that my complaint is under investigation. 13 days has passed and still I am at the same place.
                                  Copy of declined payment is attached for your reference.
                                  Now a days govt is promoting digital payment but I am really scared to pay through debit or credit cards.
                                  I don't know how long it will take??
                                  +1 photos
                                  Apr 27, 2017
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Mar 27, 2017
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  The amount has been credited to your account on 27/03/2017

                                  -Bejoy
                                  HDFC Bank Customer Assistance
                                  Dear sir my AC no [protected] at offer December 2016 loan interest 11.25%
                                  Loan senssion 350000 rupey loan AC no
                                  3980059 but Emi cutting my AC 13.25%
                                  Please check offer and currection my loan
                                  Emi interest rates
                                  thanks
                                  Rishipal Singh graziano transmission india pvt limited greater Noida

                                  Regarding dispute payment of 11663 Rs - Comment #2686990 - Image #0
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                                    V
                                    vishaladdi
                                    Mar 23, 2017
                                    Resolved
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                                    Resolved

                                    Address: Gurgaon, Haryana, 122001

                                    Name - Vishal Thakur
                                    Loan Account - 3616356
                                    Loan Amount - 130000/-

                                    1. I took Personal loan on 08/21/2015 and have been paying EMI till now.
                                    Whenever I deposit the EMI amount in my saving account I am being charged by mentioning "AMB CHRG INCL ST & CESS FOR JAN2017" every month. Due to this my EMI amount get affected and also being charged for the late payment. I also getting calls from the collection department to pay the remaining amount.

                                    "Please stop this"

                                    2. From next month I wont be able to pay the EMI, However I will pay the whole pending amount after 2 months.
                                    Reason for not paying the EMI onwards that I have lost the job and waiting for the PF amount which will be credited on the 3rd month after relieving from the job. After getting the PF amount I would be able to pay my remaining amount.

                                    3. I wont be able to stay in Gurgaon for long because I am unemployed and its hard to survive without money in Gurgaon. Before going back to home town I would like to pay the remaining amount in single payment.

                                    I also had the credit card and paid the whole amount in a single payment after 2 months.

                                    So, Please understand the situation give me some time to pay the remaining amount with the help of friends and after getting the PF amount.

                                    I am really thankful that HDFC Bank provided me the personal loan and I would really appreciate if you people settle down the above mentioned request.

                                    Thanks
                                    Vishal
                                    Apr 27, 2017
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Mar 27, 2017
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    We regret the inconvenience caused. Our team has made a note of your concerns and will contact you soon with an update on your issue with in 3 working days on your register e mail ID.

                                    Case is pending with Reference number for your query is[protected]

                                    -Bejoy
                                    HDFC Bank Customer Assistance
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                                      Sakthikumar Chandrasekaran
                                      from Chennai, Tamil Nadu
                                      Mar 23, 2017
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                                      Address: Mumbai City, Maharashtra, 600088
                                      Website: www.hdfcergo.com

                                      Hello hdfc ergo,

                                      My father-in-law is holding a hdfc health suraksha policy. Policy was initiated on 14/12/2012. Last month he was admitted in sri ramachandra hospital for bypass surgery. Still he is recovering in icu with ventilator support.

                                      When we send you cashless claim request, you have rejected the same with note "patient is a known case of diabetes mellitus for 20 years before the first inception of the policy (14/12/2012). Insured had not disclosed the ailment while purchasing the policy."

                                      I would like to explain you that, around 15 to 20 years back (1997 to 1999) once he has undergone medical treatment for malaria at local doctor at madurai. When the doctor was tested his blood he came to know that the sugar level in his blood was high and advised to take medicine for few months. After few months, doctor was advised to stop taking medicine because of his blood sugar values are normal. There after he didn't took any medicine for diabetes till may 2013.

                                      Four years back (28/05/2013) he was admitted at avn hospital, madurai for lumbar spondylosis. Dr. Biju was advised to take blood test upon his arrival for treatment. His blood glucose level was bit high (224 mg/dl) so he prescribed to take medicine for the same. Thereafter my father-in-law was taking medicine continuously.

                                      On 24/03/2016, he went to pon malligai hospital, adambakkam, chennai. There also doctor suggested to take medicine for his elevated glucose level. Till 11/02/2017 he took the same medicine.

                                      He was admitted to sri ramachandra hospital, porur, chennai on 11/02/2017 for chest pain. After several tests, doctor identified that he is having blocks in his heart blood vessels. Also they advised to go for open heart surgery (Coronary artery bypass grafting (Cabg). Surgery was done on 20/02/2017. Before surgery one of the doctor in the sri ramachandra hospital was asked about his medical history and he informed all his medical history for past 20 years. There he mentioned that 20 years back he took medicine for high blood sugar for few months.

                                      He took hdfc medical insurance policy on 15/12/2012. From 28/05/2013 he is taking medicine for diabetic as advised by dr. Beju, avn hospital, madurai.

                                      Since last 32 days he was taking treatment in icu. So far the medical treatment charges comes around rs 11, 00, 000 (Rupees eleven lakhs). We don't know when he is going to become normal.

                                      He is illiterate and dont know about pre existing disease. Also he took medicine for high blood glucose level for few months in 1997. There after he didnt take any medicine for diabetic until may 2013. Your representative sold the insurance policy singly getting few signatures and didnt ask about diabetic. Now he is in need of claim amount but you have denied. He is not taking treatment for diabetic. He is admitted for cabg.

                                      Please review the condition of the patient.
                                      HDFC ERGO General Insurance customer support has been notified about the posted complaint.
                                      Mar 23, 2017
                                      Updated by Sakthikumar Chandrasekaran
                                      HDFC ERGO ID : ER[protected]-01E
                                      CCN No : RC-HS[protected]
                                      Chandrasekhar, I am also policy holder of other health insurer, i will give you some insurance information for your guidance. As per guidelines of health insurance while buying health policy insured has to disclose all pre existing health conditions in proposal form which constitutes an important document for all claims In absence of pre existing disclosure, which will be treated as non disclosure & liable to cancellation of policy besides decline of claim even treatment is not connected with pre existing. This is based on experience to my colleague who is having health policy.
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                                        shyam bajaj123
                                        from Bahula, West Bengal
                                        Mar 23, 2017
                                        Resolved
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                                        Resolved

                                        Address: Kolkata, West Bengal, 700006

                                        Date: 22.03.2017
                                        To
                                        The bank manager
                                        Hdfc bank
                                        Burrabazar branch,
                                        Kolkata – 700007
                                        Dear sir,
                                        Ref: a/c no. [protected].
                                        Sub: closure of a/c.
                                        We have been holding a/c with your bank since 10 years but i am sorry to inform you that due to rude and impolite behaviour of the rm associated with my a/c mr. Joy sengupta, i would not be able to continue association with your bank.
                                        The association with your organisation, when other institutions are also available, was with an expectation that i would get due services and a decent behaviour befitting an esteemed customer. But with utmost agony i have to inform you that the behaviour meted out to me by mr. Joy sengupta was demeaning which was unbecoming of the conduct of an official associated with an organisation as esteemed as yours.
                                        With an adversely affected self esteem, my continuance with you is not possible anymore. I am surrendering the cheque book with a request to close my above mentioned bank account.

                                        Thanking you
                                        With regards
                                        For shivam agency

                                        1. C. C. To mr. Deepak s. Parekh.
                                        2. Branch manager burrabazar branch
                                        3. Rbi complain cell
                                        4. Pmo delhi.
                                        Other accounts we have with you
                                        Account holder name. Account number
                                        1. Meera devi bajaj [protected]
                                        2. Sunil bajaj [protected]
                                        3. Nitu bajaj [protected]
                                        4. Shyamsunder bajaj [protected]
                                        5. Sweta bajaj [protected]
                                        6. Sabita tibra [protected]
                                        7. Sunil bajaj huf [protected]
                                        8. Shyamsunder bajaj huf [protected]
                                        Apr 30, 2017
                                        Complaint marked as Resolved 
                                        HDFC Bank customer support has been notified about the posted complaint.
                                        Verified Support
                                        Mar 30, 2017
                                        HDFC Bank Customer Care's response
                                        Dear Shyam,

                                        We understand our branch official Joy Sengupta has contacted you and addressed your issue. Trust your issue stands resolved.

                                        -Anay
                                        HDFC Bank Customer Assistance
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