| Address: Mumbai City, Maharashtra, 400705 |
Date:28th March 2017
#Myself MrJatin Bhatt
#Working with GTL limited, Mahape, Navi Mumbai
#I did applying for PRAN generation for opening NPS account on 3rd March 2017 & application was submitted to HDFC securities, Kanjurmarg Branch, Mumbai on 6th March 2017 thru corporate HR
#Purpose was to avail additional tax rebate during current financial year ending on 31st March 2017.
#As per TAT - NSDL processes application within 12 working days and generate PRAN no and send intimation to applicant on their mobile no & email mentioned in application form.
#I did mention mobile no :[protected] and email Id:[protected]@gmail.com in Application form.
#Till date I didn't receive any communication either from NSDL or from HDFC securities.
#Mr.Pritam Oswal (mobile no[protected] is the person designated by HDFC securities, with whom our corporate HR coordinates .
#Since past 5days, While enquiring with Mr Pritam, everyday he keeps saying that PRAN will get genrate by EOD
#In fact his approach is very casual & negligence of customers and not giving exact reasons for the delay.
#According my conversation with Pritam so far, to me it looks he has not processed application in good time and hence the delay as well he is hiding the facts.
#In all this episode as a result due to delay in generation of PRAN, As an applicant I will not be able to get benefits of additional Tax rebates by availing Government NPS schemes in current Financial year.
#Hence I would request consumer complaint forum to help me out, getting details of chronological events with stage wise dates and time of processing of application and interim communication if any done by either NSDL or HDFC securities to the Applicant and Company corporate HR.
#Also do let me know in case should you need any further information.
Thanking you,
Yours faithfully
Jatin Bhatt
[protected]
[protected]@gmail.com
HDFC Securities customer support has been notified about the posted complaint.