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HDFC Bank Complaints & Reviews

2.9
Updated: Dec 16, 2025
Complaints 32919
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HDFC Bank reviews & complaints page 1238

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V
Vasu16
from Bengaluru, Karnataka
Mar 27, 2017
Resolved
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Address: 560023
Website: www.hdfcbank.com

Hi Sir/Madam,

I hold an account with HDFC and also loan and credit card. I found that these people overcharging me. even after paying the EMI on time, they charging me bouncing charges. This month, March, I had enough fund on my account, but these bank people did not take the amount on time, but credit card people even after making the payment took the fund my account as their bill. The same day I funded the bank with enough amount for loan EMI and they did not take the money. Now they charging me bouncing charges. I found that these people always worried about making money instead of solving customer issues. When I spoke to banking people, they all giving different answers. None of them are giving right solutions to my query.
Apr 30, 2017
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Mar 29, 2017
HDFC Bank Customer Care's response
Dear Customer,

I request you to share your issue details, credit card & charges details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance
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    A
    a4alok1234
    from Jabalpur, Madhya Pradesh
    Mar 27, 2017
    Resolved
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    Address: Guna, Madhya Pradesh, 473001
    Website: www.hdfcbank.com

    I am not using my hdfc bank account since 10 to 11 months. And now i want to close my account but bank manager ask me to pay 3000 as maintenance charges because he is saying in my account there is debit of 8200 rupees for non maintaining 10000(the minimum require balance). So help me out because I need to close this account without paying any charges.
    May 4, 2017
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Mar 28, 2017
    HDFC Bank Customer Care's response
    Dear Customer,

    I request you to share your account, branch details and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

    -Anay
    HDFC Bank Customer Assistance
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      R
      Rajesh Bangali
      from Pune, Maharashtra
      Mar 27, 2017
      Resolved
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      Resolved

      Address: Nashik, Maharashtra, 422401
      Website: HDFC Bank Complain

      I've preferred account with your bank hence your rm had been approached to me to open a family account wherein i had asked him to open my kids account dated on 1st sept'16 & still that account has not been opened & today i've been asked for some more signature is pending that too after repeated discussion with your rm - this is 2nd time when i am experiencing such a bad services from a reputed bank - i regret to say that your processes are weak & has no control rather than only sales push - you really need to revisit on your existing processes to make it smooth.

      Earlier also i had paid approx 25-30k from my pocket to your bank for your bank employee's mistake in past & now i cannot lose any single penny for your poor services - i want 6mth's interest amt of 10k amt which was taken by me through chq.

      I am documenting & bringing in your notice that i want my previous 25-30k amt which was paid by me for fd related issue (Approx 4-5 yrs back when nitin bhosale was a bm of this branch) & also i want all benefits of this account which i may be missed because of such delays
      Apr 29, 2017
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Mar 27, 2017
      Updated by Rajesh Bangali
      on 8th March I've submitted birth certificate for KID account as asked & also Adhar details - resolution not yet done.
      Verified Support
      Mar 28, 2017
      HDFC Bank Customer Care's response
      Dear Customer,

      I request you to share your account application, Rm, branch details and ur contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

      -Anay
      HDFC Bank Customer Assistance
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        S
        Shahe
        from Delhi, Delhi
        Mar 26, 2017
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        Address: New Delhi, Delhi, 110025
        Website: Irda

        Respected sir,

        My name is Shahe Alam. I have joined hdfc life insurance company limited as an agent 4 years back. I have doing job in max life insurance co.ltd.my license validity also expired but my pan number looked up Irda portal.
        Please removed my URN in IRDA portal

        Name SHAHE ALAM
        Father Name M
        Date Of Birth 01 Jun 1980
        URN HDFI[protected]
        License No 9507137
        Certificate No -
        Type Individual
        Business Information
        Insurer Name HDFC STANDARD LIFE INSURANCE CO LTD
        Agent ID DLU300613LIHDFHDF009
        Email- [protected]@gmail.com
        HDFC Life customer support has been notified about the posted complaint.
        Hi, My policy Number is 16641130 i have paid premium of 7397 on 25 jan as due date was on 12th feb. But they cheated and now mailed me to again pay. moreover they are responding on mails last 7days. they dont care about customers and i have wasted my time.

        Removed urn - Comment #2688322 - Image #0
        HDFC Life Customer Care's response, Mar 28, 2017
        Hi, kindly confirm the Email ID from which you have sent an email to us and also please share the Email ID to which the email has been sent by you for us look into it.
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          A
          abdulrk
          from Chennai, Tamil Nadu
          Mar 26, 2017
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          Address: Chennai, Tamil Nadu, 600052

          Hi, I am Abdul K.

          I want to cancel my HDFC ERGO insurance policy due to some personal reasons. Kindly cancel my insurance policy as soon as possible.

          Insurance dated: 21.05.2015
          Health Suraksha Policy No.:[protected]/1

          Sarv Suraksha Policy-Personal Accident Policy No.:[protected]/2

          Phone: [protected]
          Email: [protected]@ymail.com

          Thank you
          HDFC ERGO General Insurance customer support has been notified about the posted complaint.
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            J
            Jivraj Kodiyatar
            from Rajkot, Gujarat
            Mar 26, 2017
            Resolved
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            Resolved

            Address: Porbandar, Gujarat

            My name is jivabhoja kodiyatar my cibil clear please my bike no GJ25L9939 hdfc bank my name clear of cibil please my other metter is stop in my name is cibil ignore no metter is my life my cheq return in my poor possition and no metter another pls pls pls pls my name remove the cibil your loan is clear of me remove my name cibil please my credit up
            Apr 30, 2017
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Mar 29, 2017
            HDFC Bank Customer Care's response
            Dear Customer,

            I request you to share your issue details, loan details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

            -Bejoy
            HDFC Bank Customer Assistance
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              Address: Palakkad, Kerala, 678541

              I have lost money from my account and I don't know for what it's been charged.
              I feel like a theft or loot from the second largest private bank
              Date, transaction details, and the amount are mentioned below.
              My Account Number is [protected]

              23 Mar 2017 - INTER-BRN CASH CHG INCL ST & EC 210317 - INR 253.00
              23 Mar 2017 - BRN CASH TXN CHGS INCL ST & EC 210317 - INR 172.50
              20 Mar 2017 - INTER-BRN...
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              S
              shaikh786
              from Contai, West Bengal
              Mar 26, 2017
              Resolved
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              Resolved

              Address: Khordha, Odisha

              Ref:- Credit Card NO:-[protected].

              Dear Sir,
              As per your scheme I had purchased jewellery form TANISQ & contacted
              your customer care center. They had told me that discount will
              automatically go to your Account within 45 day But it still not
              reflected in my Account.

              Hence, you are requested you to kindly look into the matter and
              resolve it in next Statement.
              Thanking you,
              With regards,
              For, Shaikh Abdul Jahangir.
              May 10, 2017
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Mar 30, 2017
              HDFC Bank Customer Care's response
              Dear Customer,

              I have taken note of your comments expressed and you may look forward to receive a response to your e-mail id in 3 working days. We request you to bear with us in the interim. The reference number for this interaction is [protected].

              -Anay
              HDFC Bank Customer Assistance
              I am a HDFC bank credit card holder . The bank has auto debited Rs
              1799 from my credit card number ending 4264, without my
              authorization . And I don't want this membership so
              cancel the membership and refund the same.
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                F
                foster
                from Mumbai, Maharashtra
                Mar 26, 2017
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                Address: 400029

                Called Up the above mentioned Number at least 20 times during
                the last 3 days and every time I did that the executive at that
                end just kept disconnecting the line. He or She just hung up.
                Very frustrating. This I did because I got an email from HDFC
                Life promoting your New Immediate Annuity Plan.
                Is your staff or your outsourcing call centre not ready to
                provide service.
                HDFC Life customer support has been notified about the posted complaint.
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                  B
                  from Bengaluru, Karnataka
                  Mar 26, 2017
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                  Address: 560076
                  Website: Indian Consumer Complaint forum

                  Dear Madam/Sir,

                  This is a very serious complaint against HDFC Ergo general insurance company. We had bought our new duster vehicle in March 2015 covered by Reliance general insurace. When it was due to pay next insurance in March 2016 (March 25th 2016) we planned to take HDFC Ergo general insurance as their charges were comparatively lesser. The agent of HDFC insurance came and we gave him our previous reliance insurance for details. He calculated and we gave him the cheque they quoted for. Hdfc came back telling that Reliance are not giving the certain docs, are stating that we have claimed insurance with them. Then we talking to reliance insurance rectified things and forwarded the NCB from reliance to HDFC. Now HDFC guys come back and charge Rs. 626 extra stating we have covered 25% of NCB, this was the mistake made by HDFC people instead of covering 20%. They force us to pay Rs. 626/- instead of them rectifying the NCB to 20%. When we don't pay Rs.626/-, they have cancelled our insurance policy in the month of May-June 2016 itself. We unaware about the cancellation make multiple trips in the month of of August to December, luckily nothing happens to us or the vehicle. Now my question is, is it not the responsibility of HDFC to intimate through phone call about cancellation followed by a letter. If cancelled May-June, why did not they make an immediate arrangement of paying us our remaining balance amount back to us.

                  The above mentioned cancellation comes into picture only when we have to make the following years payment. I call up to HDFC customer care and arrange for a call
                  with the Senior and Sasikala calls me up on 21st March 2017 evening, when I question her she doesn't have a convincing answer and very intelligently makes the modification of showing the policy expiring on 11th March 2017(actual date of expiry should have been 26th March 2017) considering the Rs. 626 that we have to pay. Now pissed of with this when I go to other insurance agency for renewal he tells tha HDFC guys have made your NCB zero and you will have to go for a fresh policy which will cost us more or left with the only option of going ahead with HDFC itself for more amount than other insurance agency quoted. Which is a clear cut backstabbing to their(HDFC) customer.

                  Request you to take the action against HDFC General Insurance and do justice to us.

                  Yours faithfully
                  Seema
                  W/O SandeSha KP
                  HDFC ERGO General Insurance customer support has been notified about the posted complaint.
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                    M
                    Monoj21
                    from Pune, Maharashtra
                    Mar 25, 2017
                    Resolved
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                    Resolved

                    Address: 411028
                    Website: netbanking.hdfcbank.com

                    Hi Team,
                    I have used credit card for filling petrol on Dec 31, 2016 . The transaction amount was of Rs 300 but hdfc bank charged me Rs 313.50/-. When I have complained to their customer care team they have mentioned we have no instructions received from Govt. and customer needs to pay the additional charge.

                    I have attached screenshot of my credit card statement and email communication with hdfc bank's customer care team. Let me know if you need any additional details in this regard.

                    Please find below details

                    Date: 31/12/2016
                    Desirable Resolution : Refund of additional charge.
                    +2 photos
                    Apr 30, 2017
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Mar 25, 2017
                    Updated by Monoj21
                    Indian govt has already declared that consumers need not to pay any additional charge in petrol pumps when paid via cards. Also petroleum minister recently declared the same. But these banking sectors keep on pushing these additional charges to consumers which is a cheating. Please take necessary action.
                    Verified Support
                    Mar 28, 2017
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    I request you to share your card, transaction and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

                    -Anay
                    HDFC Bank Customer Assistance
                    Sir,

                    My account no is [protected] my name is Servesh Gupta send me a new cheque book my old book is finished.

                    Thank You

                    Address :-
                    House no.- 4A/1, Raj Narayan Road
                    Near Maiden Hotel Cilvil Lines
                    North Delhi-110054
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                      R
                      Rishikrant
                      from Savantvadi, Maharashtra
                      Mar 25, 2017
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                      Address: 380054
                      Website: www.hdfcergo.com

                      Sir,

                      My bike Passon pro has been stolen from Wankaner(Gujarat) on 01/05/2016, and Police registered my FIR after two months becouse they were not ready to take my complain instantly So, i complained it to grievances cell, Gandhinagar and SP Cell, Morbi. Sir, I am attaching my application and documents with this complain.

                      Now, HDFC Ergo made my claim as "NO CLAIM" on the basis of late FIR, I talk to the insurance official but they are denying the documents proof and saying there is no claim after late registering of FIR.

                      Please HELP.
                      +7 photos
                      HDFC ERGO General Insurance customer support has been notified about the posted complaint.
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                        A
                        akhiniru12
                        from Mumbai, Maharashtra
                        Mar 25, 2017
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                        Address: 400084
                        Website: www.hdfcbank.com

                        Dear sir/madam,

                        I am akhilesh sharma, i was having a hdfc credit card without taking the confirmation from my

                        End bank have activated the credit card, which i have received on 25th april 16. And the details are
                        1. Card no. 8183
                        2. Card no. 5244 and it was fully closed on 29th dec 16, also have the noc certificate from the

                        Bank.
                        This is for your kind attention that later one week back, i had applied a personal loan from hdfc

                        Bank but it was rejected due to low cibil score. I humbly request you to kindly look in to my

                        Concern and resolve my cibil score problem at the earliest to get a personal loan from hdfc

                        Bank.
                        Request you to please look into the matter.

                        Thanks!
                        Akhilesh sharma
                        [protected]/[protected]
                        HDFC Bank customer support has been notified about the posted complaint.
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                          S
                          santoshkukreja
                          from Kanpur, Uttar Pradesh
                          Mar 25, 2017
                          Resolved
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                          Resolved

                          Address: dont know

                          Sir,
                          Maine apne account no. [protected] se[protected] ko debit card sa dwara through net banking finance department ko 45000 Rs ki payment ki thi. Mere account se paise usi samay with tax kat gaye thi lekin payment data bank dwara load na hone ki vajah se payment finance department ko nahi pahunchi aur maine jo sale deed apne plot ki karwani thi, finance department ko payment no pahuchne ki wajah se stamp paper generate na ho saka or meri ragistri na ho saki. Main kai dino se hdfc bank branch shahabad, kkr mein chakkar laga raha hoon, lekin meri koi sunvai nahi ho rahi. Aapse prarthna hai ki kripya mere above said account se jo payment 45000 tax sahit kati gayi uska data load kiya jaye taki main jald se jald registri karwa saku.
                          Apr 30, 2017
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Mar 25, 2017
                          Updated by santoshkukreja
                          [protected]@gmail.com
                          Verified Support
                          Mar 27, 2017
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          We regret any inconvenience you may have faced. Request you to write to [protected]@hdfcbank.com with your account number, Date & amount of transaction and the reference id TTU[protected]. A bank representative shall contact you as soon as we receive this information

                          -Bejoy
                          HDFC Bank Customer Assistance
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                            M
                            muttukuru aven
                            from Mancheral, Telangana
                            Mar 25, 2017
                            Resolved
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                            Resolved

                            Address: 517502

                            My salary account (In hdfc bank) was created in my first company, so once i left the company and joined somewhere else i had to open another salary account. Now my salary account in hdfc bank has been converted to savings account
                            After that i never logged in to my account through net banking and i do not have a debit card (Lost and i never requested for a new one).
                            I logged into my account for some reason and i see that i have rs -2776 in my account.
                            I request you to please take action against this bank..
                            They have no right what so ever to do whatever they want without informing the customer
                            +1 photos
                            May 3, 2017
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Mar 28, 2017
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            I request you to share the account details and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

                            -Bejoy
                            HDFC Bank Customer Assistance
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                              M
                              murty27
                              from Tasgaon, Maharashtra
                              Mar 24, 2017
                              Resolved
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                              Resolved

                              Address: 500049
                              Website: HDFC bank

                              Hi,
                              I have noticed that every month amount is being deducted from my account even though i have kept suficient amount in the saving account. The deduction is being happened from si hdfc[protected] central power. Kindly deposit the deducted amount to the account. Account details: savings account no.: [protected], hitec city.

                              Ph no: [protected] (Hyderabad)
                              Email id: murty. [protected]@gmail.com

                              Regards,
                              Narsimhamurty
                              Ph: [protected]
                              May 1, 2017
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Mar 27, 2017
                              Updated by murty27
                              Waiting for conclusion
                              Verified Support
                              Mar 30, 2017
                              HDFC Bank Customer Care's response
                              Dear Customer,
                              We understand that the issue is being looked into and will respond to you within 3 working days with reference number[protected]

                              -Anay
                              HDFC Bank Assistance
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                                LESLIE Aaviyil
                                from Mumbai, Maharashtra
                                Mar 24, 2017
                                Resolved
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                                Resolved

                                Address: Mumbai City, Maharashtra, 40064
                                Website: hdfc

                                It shows on hdfc bank net banking that mtnl tractions has failed and yet I was billed for the same.
                                my mtnl line got disconnected due to nonpayment of bill. I had to pay the bill manually via an ant other card to get the service restored
                                now hdfc bank customer service tell me they have made the pay mint and I have to run to the aces of mtnl to get the second payment of my bill which I have refused .
                                bad experience with the service team who promised call back since Jan 17 but even after two branch visits no call back.
                                Kindly note the query reference number for this correspondence with bank is [protected].
                                they have also reversed the late payment charge of Rs.400.00 plus taxes levied on my card account for the payment made on time at their bank (proof of stamp available).
                                May 1, 2017
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Mar 30, 2017
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                I have taken note of your comments and you may look forward to receive a response to your e-mail id in 3 working days. We request you to bear with us in the interim. The reference number for this interaction is [protected].

                                -Anay
                                HDFC Bank Customer Assistance
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                                  C
                                  Cleatus
                                  from Pune, Maharashtra
                                  Mar 24, 2017
                                  Resolved
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                                  Resolved

                                  Address: Dharwad, Karnataka, 580008

                                  Sir, For the past 4 years i ham connected with HDFC bank for my personal loan and two wheeler loan also.
                                  My revised personal loan number is #41792627. I have missed the March months EMI due date on 4th march as i am into some urgentr financial problem. For the past 4 years i am paying my EMI regularly. This time i missed as i am into a serious family health problem hence could not arrange money during my DUe date.
                                  One of your Customer care agent Mr. Gangadhar D, had called me and alerted me about the due date, i said to your agent that due to cash crunch i couldnt pay the money, but i will pay the money by March 30th, still the customer agent mr. Gangadhar D is calling me and threatening me always. because of this behaviour of your customer agent i wont try any new services or product from HDFC hence after. I was your customer from past 4 yeras. I have also pai all my dues of Two wheeler loan too.
                                  Still such a bad behaviour from your agent.
                                  Apr 30, 2017
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Mar 29, 2017
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  Please write to [protected]@hdfcbank.com with the following details:
                                  Loan number:
                                  Name of applicant / loan favoring ( as per Loan Application):
                                  Date of birth of the applicant (as provided in Loan Account):
                                  Address as provided in Loan Account:
                                  Loan amount:
                                  Contact number:

                                  -Bejoy
                                  HDFC Bank Customer Assistance
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                                    A
                                    amanjeet12
                                    from Bengaluru, Karnataka
                                    Mar 24, 2017
                                    Resolved
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                                    Resolved

                                    Address: Bangalore, Karnataka

                                    I have changed my job recently and i'm have problems with the payments i have always stayed in touch with the bank guys. There is this guy named Ram from Hdfc Bank HAL Old airport road branch. He is using foul language and telling me i'm doing fraud by not paying my emi and he will talk in a rude way only to my type of people. He also is threatening me and telling me to come to the bank and then he will talk to me there. And tells me don't come empty handed bring the money.He tells me you cant pay Emi and you are talking so much.
                                    Apr 30, 2017
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Mar 29, 2017
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    I request you to share your issue details, loan details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                                    -Bejoy
                                    HDFC Bank Customer Assistance
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                                      M
                                      Mahesh bhatt11
                                      from Delhi, Delhi
                                      Mar 24, 2017
                                      Resolved
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                                      Resolved

                                      Address: 110094
                                      Website: www.hdfcbank.com

                                      On 08/02/2017 Withdrawn an amount of Rs.5000/- from SBI ATM ID 727132 but the amount came out from machine an amount of Rs. 500/- only.
                                      On 17.3.2017 i had called the customer care representative of HDFC bank and the officials assured me that your case seems genuine and i shalll get the amount credited in my account on 19.3.2017 but till now amount couldn't be credited.
                                      May 2, 2017
                                      Complaint marked as Resolved 
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Mar 29, 2017
                                      HDFC Bank Customer Care's response
                                      Dear Customer,

                                      I request you to share your issue details, ATM details, account/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                                      -Bejoy
                                      HDFC Bank Customer Assistance
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