HDFC Bank Complaints & Reviews

I suppose to get a cash back offer for the oct 2016 sale. I have read through the terms and conditions that was posted on amazon site and then used my corporate credit card as there is no mention about corporate card. I suppose to get my cash back by jan 05 2017 but i did not get and when i approach them they said the offer is not eligible for corporate cards. I send them the terms and conditions posted at amazon during offer period asking them to point out where it was mentioned. But they took all these days do simply copy paste the recorded message instead of replying to my query. From day one i am asking this for which i did not get a reply till now. This is really frustrating. I copied the nodel officers but i feel they are sleeping. There is no value of ccing them in the mail. They dont even respond to me. Also i am not sure whether they are checking their mails. I have all the mail threads and attachments. If any one from the back is really interested to solve this, please get in touch with me so that i can send all the details to you.

I have received suspicious calls today with the following numbers asking my 16 digit card details for id verification. They said 30% discount on every purchase i do

(Shopping, restaurant, etc). 2 vacations expenses anywhere in india & asia from check-in to check-out (4* hotel)

+[protected]
+91 [protected]
+91 [protected]
+91 [protected]
+91 [protected]
+91 [protected]
+91 [protected]

I denied to provide my card details. I confirmed from the bank and they said no such offer is given. I also checked truecaller app and found that there are already over 150 spam reports on these numbers.
The hdfc bank should take action against such fraudulent calls to protect consumer's interest.

Dear team,

My hdfc sb account no - [protected], anna nagar chennai branch

The following are the deductions made with out reason. I have complained many times to avoid as i am not having any mutual fund account facility. Pl check and respond immediately to take this forward. I have given below the deductions details.

Date narration withdrawal amt.
* * *
20/05/16 isaqmc-apr-jun[protected].25
18/08/16 isaqmc-jul-sep[protected].36
19/08/16 isaqmc-jul-sep[protected].74
26/08/16 isaqmc-jul-sep[protected].4
02/12/16 isaqmc-oct-dec[protected].5
18/03/17 isaqmc-jan-mar[protected].5

This is in reference to the transaction made in my account under the header of depository charges; without any intimidation by the hdfc bank.

Kindly be informed that an amount of rs 862.50/- was deducted from my savings/salary account on 14 march 2017 under the name of depository charges feb[protected].

This is very bad and disappointing. And i have never used the demat account till now.. If i call the customer care they will not have answers. And they will not communicate that they are charging.. If they would had communicated that even if i don't use the account, still would be charged then i would have closed the account.

And after all we are working hard and earning money. Kindly suggest how do we proceed with the same to ensure that in future, no such issue is encountered.

Also, i request you to please refund the deducted amount to my savings account.

Thanks and regards,
Ragesh

Dear all, i have cleared my credit card due and closed my account at that time received noc letter at your end but as per credit report still my hdfc credit card account due reflecting at my cibil report so due to this my loan got rejected i m facing lot of problem so kind request to you please update it at cibil on priority.

Hdfc card no-[protected].
Name-pintuna dalai

Sir

this is to inform you that on 15/02/2017 you have charged an amount of Rs. 3616 on IBIBO WEB PVT Ltd Gurgaon which is not done by me and I don't remember any such transaction done by me. kindly reverse the amount and look in to the matter. I have given complaint to the phone banking agent and registered to block my card and and they have given me the details to post this through your site. I hereby submit my card holder dispute form duly attesting for further action.

Hi, i m the priority client of hdfc bank, i tc chennai branch. I m unable to deposit my cash into tiruvannamalai teller desk. The teller refused to accept my amount to deposit. My knowledge and my rm confirmed that priority client can deposit 1 to non branch. But teller balaji redited to accept my deposit. I want solution for that..

Thanks
Mouril
[protected]

Hi HDFC Support team,

This is in regard to my account no[protected] which is with your bank at branch Gurgaon Global Business park. I’m unable to do any kind of debit transactions on my mentioned account, when contacted the Phone banking I was suggested to visit the nearest branch at Hinjawadi Pune and on visiting the branch, the associates were unable to assist and mentioned that there is a No Debit applied on my account and when asked for the reason I was given a wearied answer that there is no reason mentioned by the person who has blocked the account. On requesting the associate, she initiated a mail and also called the Gurgaon Global Business Park branch where my account is and following were the responses :-

1. We will check and revert back to the mail which the associate had initiated from Hinjiwadi Pune but it passed an entire day there was no response
2. The branch mentioned that they will call me in next 30 to 45 minutes with the reason and solution but again as usual there was no response.
3. To have an updates I was given a number of the person at Gurgaon Branch but I have been trying since morning (10 15 times) but the person did not even bothered to answer my call at once or give a callback.
4. When I was not left with any other option I again contacted the Hinjawadi branch Pune and it really came as a surprise to me that the bank had updated that they had called me but were unable to get connected with me which completely is a false statement.
5. Additionally the Hinjawadi branch associate mentioned that since they were unable to contact me over the phone so they will revert to me via mail which I never received till now.

This is really an insane and a surprising incident which I have never ever faced in my life till date, there might be some valid reason behind the lock on my account but is it not the duty of the bank to first inform the customer that there is so and so problem and it will have such and such impact. The account being linked with my salary has so many dependencies on EMI’s and other expenses and HDFC showcased such an insensitive act that it completely shocked me.

Please look into the matter with immediate effect.

I have trace on email the last month statement.

Pls send me the statement of hdfc credit card (Month of feb) thru e-mail. Since last months, i have not received statement through local post & email not on phone also

I hope u will send me e-mail statement as soon as possible & i have received massage of overdue.

Pl check why this happened.

What is a regular procedure to issue statement.

Dear Sir/Madam,

I am Akhilesh Sharma, I was having a HDFC Credit Card without taking the confirmation from my end bank have activated the credit card, which i have received on 25th April 16. and the details are
1. Card no. 8183
2. Card no. 5244 and it was fully closed on 29th Dec 16, also have the NOC certificate from the Bank.
This is for your kind attention that later one week back, I had applied a personal loan from HDFC bank but it was rejected due to low CIBIL score. I humbly request you to kindly look in to my concern and resolve my CIBIL score problem at the earliest to get a personal loan from HDFC bank.
Request you to please look into the matter.

Thanks!
Akhilesh Sharma
[protected]/[protected]

I am zakheer hussain from kadapa i be applied for a two wheeler loan at vijayawada for the bike renegade commando worth it rs 1.65 lakhs i be submitted all the documents and my civil code was clear

Manager venkat has refused for loan

As i'm having a status to buy spot cash
He has refused 6 persons loans as well
U can make a query in um amaravati show room

I ve buyied a um renegade commando for cash because of refusal of loan

The loan was not even applied by the personal and refused
I came to know by one of my friend said u will get an sms when application is processed


O strongly recommend to take action 7 customers are already lost

Dear Sir/Ma'am,

I have requested many for settlement for my cc due but no body has contacted me i have received a call from hdfc service department but she was suppose to call me back but i have not relieved.
I do not a single penny my landlord ask me to go vacant flat as i ma outsider and staying on rent and because of my salary hold was not able to pay my rent i am not able to survive please try to under stand my situation and wave off my due balance you have already deducted 41, 000 rs from my account.

see my below emails.
Dear Sir/Madam,

I am writing this email to you in depression as i got my salary hold for this month and hdfc is not allowing me to withdraw a single penny.
I do understand but sir/madam please see my all attached email after loosing my credit card i wanted to settlement though my credit limit was only 20k and i used some 7k approx though all were interest.

when i got to know about my salary hold i called to collection agencies they were not picking my phone after 1 day i spoke with somebody and her name was sudha and she was very rude and when i talk about negotiation she told me that she will call me back but i never heard it back from her. next day again i called her she again said that she will call me back even i asked that where i can call for help she didn't suggest anything and she was very rude and hung up on me. after that i have not received any call from her.
as per letter receive it says that after 15 days my amount will get deducted from my bank.

I work in mnc i stay here alone and i am suffering with financial crises since first may i have not paid my rent my land lord asking to vacant the house and i have my mother whom i need to take care. you can not understand how is my condition right now.

when i was staying in delhi i was ready to pay when balance was 25k approx and i got settlement for 15k approx as i remember but no body came to collect money then i had to shift Mumbai because of my job.

I am not doing any fraud with hdfc bank. i wanted to settle it down but this way i am suffering a lot mentally.
i would not have any choice left just one as suicide and HDFC will be responsible for it..
i am attaching my all email which i have wrote to hdfc bank. i was seeking help from hdfc but i am not getting any help. i would say when i told these thing to lady i as speaking she told me that its my responsibility though i have just use my 7k from card and rest money is only interest amount.

i am including cc consumer court email so i can get help as i tried many times with hdfc i called them i email them but i have not received any response on this yet today is 16.05.2016 and its been 16 day i have not slept because of tension. i am mentally disturb and harassed

Thank you in advance.

Thank you,
Himanshu
[protected]

Hi this is madan lal bunkar having hdfc bank diners club international credit card last one year.My last four digit of card is 2526.
I never got my e statement on my email.I always made calls to customer care, your staff said, we have sent the mail.
My bill generating date is 12th of month.
Last month my outstanding balance showing 100700 around.
I paid 20000 after 12th before my due date.
Then i made international purchasing around 62800 rs.
My perivious 80k balance and 62800 rs balance goes to this month on 12th march .
This 12 th march i got message from bank, my total outstanding is 155000 something.
But i got my minimum due 43000 rs.
I dont know,
how it can be possible.If total outstanding is 155000 rs, then mini due should be 5%.
I made calls on 15th as well as 16th march.Nobody made me stisfied.
Still i didnt get my e statement.
I am using sbi, indusland and cti bank credit card also.
I am frequently making international purchasing.But till now no bank is doing like hdfc.

Last night i made call to customer care, he gave me request no
[protected]
still nothing is done.

Please do needful
[protected]@gmail.Com

I have personal loan account #31067207 in HDFC Bank for EMI gets deducted from my ICICI Bank salary account, unfortunately on 7th EMI date I could not maintain sufficient funds, I informed collection agent that fund would be available on 20th March, however without intimation they did ECS again on my ICICI account for which I have been charged,
I want to understand who gave you rights to do ECS again and that to without info customer.
I phoned collection manager swapna more and retika gawde, none are answering my call, even phone banking is helpless.
This is unethical way to do collection and cheating customers.

Edwin J
[protected]

Please note my gold loan Account no.29689731 Std.12.09.2014 for Rs.1, 17, 800 ...I would like to forward my serious complaint towards the same account that the same Account has been closed & fully repaid on 10.06.2015 in cash Rs.1, 17, 800 at your Mira Road branch ( 0665) & at the same day your Mira Road branch has issued loan release order ( Ref.: Index No.29689731 Std.10 Jun 2015 ) to me...hence, the above said loan account indicate " Active" with overdue for Rs.1, 17, 800 till today in CIBIL report ... Please treat the matter is very serious & you have to update as " Account Closed with " 0" bal. Outstanding dtd. 10.06.2015 in my CiBIL account...due to your mismanagement i m in trouble to get Housing loan... Please clear the same & update in CIBIL immediately...I want the same in writing with your prior confirmation...This is last & final reminder to you.. waiting your positive response without delay within 2 working days...Regards, Sanjay Arjun Sondkar, mob.no.[protected]/ [protected]

Hi Everyone, I would like to talk about something that I am just very excited about; I had a small restaurant and in my apartment I had a bad credit. It became very though for my family, because people do not want to loan; banks and other financial institution do not want to loan money to us due to bad credit. So I needed to find someone that was very lenient and also could pay really quick to us. We wanted to add on to our restaurant in other words we needed an $80, 000 loan which was really difficult at that time. So a friend of mine 'Sarah William' said checkout: [protected]@yahoo.com or [protected]@outlook.com. I was like okay.. because I already lost $4, 300 to scams, I didn't want to get scammed again. and she said' just email or call/ text: +[protected], On a second thought i took the risk and applied for the loan. That day I got a response, luckily for me I got funded, I was overwhelmed and I couldn't believe how quick it was. I now own a home, my business has expanded and I have a decent credit. Anyways thank you guys at Tenterden Funding Plc. I couldn't have done it without you, thank you for saving us the hassle

Dear concern my self p Pranitha having sb account in Raichur branch since from 2 years, due to some personal problems I am unable continue the said account with mini balance as instructed by bank, hence I have requested to close my sb ac no.[protected], but as on date my said account not closed due to which my account charged for min Bal not maintain, and on daily am asking staff regarding closure no one is taking care and telling will close today but still no result... Am fed up with this type of service from leading Pvt bank...

Request you to pls help in this regard

The hdfc bank atm is in kodinar ambujanagar, is installed at outside new north colony. It has been always observed that there is no money in atm and we have to visit other atm's to travel to around 08 kms to withdraw money.

It may please be seen that atm should be equipped with money so as to avoid inconvenience to the customers.
Your immediate attention is solicited.

Dear Sir,

My name is Bhaskar Tiwari and I am having a salary account number [protected] with Kottivakkam, Chennai Branch. On 16.03.2016, around 23:20, I have received 5 consecutive SMS from HDFC Bank stating withdrawal of Rs. 10, 000 in each transaction using my HDFC card at Chakrata road around 23:20 but ATM card was with me at that time. I was in Gurgaon at that time.

I immediately checked through the net-banking and withdrawal was done through some ATM in Dehradun. I informed customer care and my ATM card and net-banking were blocked. The customer care guy informed me the ATM ID of the ATM. The ATM ID is S1CW3123. He told me to register a FIR and to visit nearby HDFC branch with FIR copy.

I again checked with the customer care to reassure and they told me that my ATM and net-banking is blocked and my complaint number is MUMC[protected].

I have already filled the dispute form with HDFC Bank Branch sco-39, Sector-56, Gurgaon on 17.03.2017.

I would like to assure that these transactions were not authorised by me and my ATM card was with me all the time. Please look into the matter on urgent basis.

Sir,
My card no [protected]
As per last statement i get redemption process fee rs75. Two times on date of 27/2/17 and 4/3/17
For generating vocher. Its not good for using voucher generation rs 100 ur debitting 75 and sevice tax it comes around 85 to 90 rs. As i early i spoken to your customer care they told for generating voucher there is no charges. Now they charging me. Earlier it was not charged. Can u justify me please why u make us give and take policy.

Regards,
Raghunath