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HDFC Bank Complaints & Reviews

2.9
Updated: Dec 16, 2025
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B
banaisingh
from Delhi, Delhi
Oct 30, 2016
Resolved
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Resolved

Address: New Delhi, Delhi, 110092

Dear sir,
With reference, the
Policy - pp000066,
Date: 22/09/2016,
Exp: 21/09/2020
That you done with amount 2840.57, service tax 426.09.
I never said about this policy ii denied many times after that you did buy why i was not in favor of this policy
Kindly cancel this policy asap.
I cant afford
Banai singh, +91 [protected]
D-58a, block-d, laxmi nagar delhi 110092.

Pls inform me on phone or mail me
[protected]@gmail.com

Thanks
Dec 1, 2016
Complaint marked as Resolved 
HDFC Life customer support has been notified about the posted complaint.
Verified Support
Oct 31, 2016
HDFC Life Customer Care's response
Hi, kindly write your concern to [protected]@hdfclife.com for getting your issues addressed.
Dear sir
With reference the police no pp000208 I have taken loan from Bajaj Finserv nd given me HDFC life insurance policy on 20/07/18 nd amount singles premium-16, 948.98 with tax-3, 050.82 so I don't want this insurance policy nd terms nd condition they mention if don't want policy then it can cancelled so I can't afford above amount pls cancel my policy my name-paragonda B Naik
[protected]@gmail.com
Thanks
HDFC Life Customer Care's response, Aug 29, 2018
Hi, kindly connect with MPH(Master policy holder) or visit nearest branch from where loan is taking for addressing your queries.
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    A
    arvind lalji shah
    from Morbi, Gujarat
    Oct 29, 2016
    Resolved
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    Resolved

    Address: Kutch, Gujarat, 370230
    Website: [email protected]

    I shri arvind lalji shah residence of gandhidham kutch gujarat having a saving account with hdfc bank at kasez. Branch code 2312, ifsc code: hdfc0002312. I am getting repeatedly messages from bank on my mobile no. [protected] for maintaining minimum account balance .I am sending man for deposite cash in my account from last two days unfortunately bank is not receiving cash due to unconnectivity of their internal problem they are not co-operating and not collecting cash also. I request either they stop message or collect cash from me today itself.
    Dec 2, 2016
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Nov 01, 2016
    HDFC Bank Customer Care's response
    Dear Customer,

    I understand that our branch official Mr. Paresh Ruparel has contacted you and addressed your query. Trust the matter has been resolved.

    -Bejoy
    HDFC Bank Customer Assistance
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      P
      Preyesh
      from Delhi, Delhi
      Oct 28, 2016
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      Address: Thane, Maharashtra, 400607

      On 17th Oct 2016 i withdraw 900 rupees from dns bank ATM in manpada (Thane). Money was deducted from my credit card but i didn't received the money from the bank. I launched a complain and got the complaint number[protected]. i was told that i will get refund by 7 working days. After 7 days when not getting refund i again launched a complain and got complaint number [protected]. Today is 28th Oct 2016 and till now i have not received my credit card refund. I request to kindly refund the money as soon as possible.
      HDFC Bank customer support has been notified about the posted complaint.
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        S
        Sanjiv Bakhshi
        from Gurgaon, Haryana
        Oct 28, 2016
        Resolved
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        Resolved

        Address: Mumbai City, Maharashtra, 110017
        Website: www.hdfclife.com

        (1) 3 policies were taken on behalf of my wife for which premium was paid by me - no. 10134941, 10139804, 10140276 thru my hdfc bank a/c.
        (2) on maturity, address change was communicated to them many times with address proofs but amount has not been recieved till date even after detailed reminders for the last 3 yrs.
        (3) complaints have been made to all levels for escalation & documents loaded to their whatsap no. / on - line site also.
        (4) deliberate delay by them.
        Dec 2, 2016
        Complaint marked as Resolved 
        HDFC Life customer support has been notified about the posted complaint.
        Verified Support
        Oct 31, 2016
        HDFC Life Customer Care's response
        Hi, regret the inconvenience caused. I am looking into the details of your concern and would be updating to you shortly on the same.- Manish
        Verified Support
        Nov 01, 2016
        HDFC Life Customer Care's response
        Hi, I would like to inform you that your complaint is being looked into by our team and shortly the revert will be provided to you by us.-- Manish.
        Furnished wrong information by the employee concern at time of policy selling My Application No.[protected], I want to rejected the policy so I want refund the 1st installment of Rs-24000.00 .in my a/c of HDFC Bank, Katwa BR., Dist -Burdwan.
        HDFC Life Customer Care's response, Nov 3, 2016
        Hi Subhas, kindly write your request for cancellation of the aforesaid application to [email protected] from your registered Email ID for us to process the same.
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          T
          Tarun Kumar Bardhan
          from Delhi, Delhi
          Oct 28, 2016
          Resolved
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          Resolved

          Address: Sonipat, Haryana, 131021
          Website: www.hdfc.com/escalation

          In response of your mail ref. [protected] I hereby explain the details. I was cheated by hdfc care on 10.10.2015. I received a phone call from hdfc care regarding my credit card limit. One of gentle ladies tried to convince me to take an insurance plan in which the limits of credit card would be increased. Long discussions were going on. At last the deal was final and I agreed to take an insurance plan. My entire voice recordings were given to One assist and they debited money through my credit card. This year also renewed it by hdfc care. When deal was between bank and me, why did they pass it to One Assist
          Dec 3, 2016
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Nov 02, 2016
          HDFC Bank Customer Care's response
          Dear Customer,

          We have taken note of your comments expressed with regard to your credit card and the same is being reviewed as appropriate. You may look forward to receive a response to your e-mail id in 2 working days. We request you to bear with us in the interim. For any further clarifications, You may write to us at: [protected]@hdfcbank.com and we shall assist you. The reference number for this interaction is [protected].

          -Anay

          HDFC Bank Assistance
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            N
            Neelakantan Suresh
            from Bengaluru, Karnataka
            Oct 28, 2016
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            Address: 560078

            HDFC Bank — Hdfc bank charges are too high for a common working citizens

            1 Review
            Ne Neelakantan Suresh on Oct 25, 2016 Mark as Resolved

            This complaint is not resolved as your records show. The same old pathetic reply from them as they cannot reduce the amount even for a regular customer for nearly 7 years now

            Hdfc bank always charges high rates for return cheque charges i have raised this issue many times but it is the same pathetic reply from them.

            I have lost rs 1200 now due to this and they keep reducing this charge automaticcaly when money gets credited.
            I want action to be taken on this as the amounts are high for a working person.

            I am fed up with this, as this is happening for a long time ago, really pathetic service from them


            HDFC ACCOUNT NO: [protected]
            NAME: NEELAKANTAN SURESH
            HDFC Bank customer support has been notified about the posted complaint.
            Oct 28, 2016
            Updated by Neelakantan Suresh
            THE SAME OLD POSTING OF COMPLAINTS AND SAME OLD NO RESOLUTION FROM UR WEBSITE ALSO.
            Nov 03, 2016
            Updated by Neelakantan Suresh
            THIS COMPLAINT HAS NEVER BEEN RESOLVED. I[censored]R SITE CANT RESOLVE THESE GENUINE CUSTOMER COMPLAINTS THEN WHAT IS THE POINT OF ME POSTING IT AGAIN
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              S
              Sarita Manral
              from Gurgaon, Haryana
              Oct 28, 2016
              Resolved
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              Resolved

              Policy premium payment made twice

              Address: New Delhi, Delhi, 110093
              Website: Hdfclife

              I accidentally made a payment towards HDFC policy premium twice. I made it via HDFC insurance site as well as HDFC insurance App, An equal amount got debited twice from my back account. When I'm now checking my bank account I still see two of those similar payments, I need one of the payments reversed and amount credited into my account.
              Policy # 16363986...
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              J
              Jaishreepadma
              Oct 28, 2016
              Resolved
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              Resolved

              Address: Bangalore, Karnataka, 560008

              Dear hdfc,

              I have not opted for any extra services from hdfc. Then why you have deducted rs.115 from my account without any intimation.
              Below is the transaction information.

              Narration: programmanagement fee jul-sep16 121016
              Date: 15 oct 2016
              Amount: 115.00

              Please revert the amount as soon as possible to my account.

              Regards
              Jaishreepadma.R
              Nov 28, 2016
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Oct 28, 2016
              HDFC Bank Customer Care's response
              Dear Customer,

              We regret for the inconvenience caused.

              To help you with, kindly write to us at [protected]@hdfcbank.com with your customer Id/account number, charges details and registered contact number, mentioning Reference Id TTU[protected] in the subject line for us to assist you better.

              -Natasha
              HDFC Bank Customer Assistance
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                A
                Ahmad md
                from Manuguru, Telangana
                Oct 27, 2016
                Resolved
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                Resolved

                Address: Hyderabad, Andhra Pradesh, 500006
                Website: WWW.HDFCBANK.COM

                I buy a car nov 2015 @ loan from hdfc bank .at the time of loan prossing hdfc exicute told to me you take insurance and you get after 6 months no pre closing charges this offer for limited customer only free of cost pre closer after 11 emi complete i asked to loan dep they told to 7% closing charges other wise you bring a letter from bank exective he told to me he resined the job and now hdfc bank cheting to customers
                Dec 3, 2016
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Nov 02, 2016
                HDFC Bank Customer Care's response
                Dear Customer,

                Regret the inconvenience caused. Request you to write to us at [protected]@hdfcbank.com along with the following details:

                • Loan application Number and date of application
                • Type of Loan (e.g. Personal/Express Loan Plus/Auto )
                • Your Address and contact number(s)
                • Executive details (Name and contact number)

                Kindly quote the ref ID TTU[protected] in subject line.

                -Natasha
                HDFC Bank Customer Assistance
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                  A
                  Anamika Shar
                  Oct 27, 2016
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                  Address: 500034

                  Hi sir/mam,

                  Kindly help me with the process of getting the insurance for my husband as he got a paralytic stroke. As per the company policy the insurance company should help him with the reimbursement but they deny that they can not process it as it not given any where in the company policy.

                  Initially they said they will process it and lost the documents, when resubmitted the document once again received an email that they are processing the claim, but after a period of 4 months they denied that the claim can not be processed.

                  Please help me.

                  Regards

                  Anamika sharma

                  [protected]@gmail.com
                  HDFC ERGO General Insurance customer support has been notified about the posted complaint.
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                    S
                    soumende123456
                    from Bengaluru, Karnataka
                    Oct 27, 2016
                    Resolved
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                    Resolved

                    Address: Bangalore, Karnataka, 560054

                    I am mr. Soumen de, an icici a/c holder make a transaction in your hdfc atm mechine (Id no-s1awbg04, rmv extention branch, new bel road) of rs 7300.00. Due to some server problem the amount was deducted from my account but it was came from the atm mechine. My icici atm card no is[protected] and icici a/c no is[protected].. Please sort out the problem along with icici bank so that i can get the amount as soon as possible.
                    Nov 28, 2016
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Oct 28, 2016
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    We request you to submit a complaint /dispute letter to the card issuing bank. The issuing Bank will liaise with us for details of the transaction. Depending on the case details, you will receive response through your Bank.

                    -Natasha
                    HDFC Bank Customer Assistance
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                      B
                      bittoo bittoo
                      from Delhi, Delhi
                      Oct 27, 2016
                      Resolved
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                      Resolved

                      Address: 110016

                      Very poor branch and the senior staff are worst. I have been working in this branch from past few months and have noticed that there is no value and image of the staff working there. I can't disclose my identity because i know if i do this then my seniors are not enough fair to understand the concern which i will be mentioning below... I'm simply continuing my frustration and anger and i think i have a strong reason for mentioning my complaint.
                      My main motive of writing this complaint is branch manager's non co - operative behave towards staff. He himself doesn't know about the terms and conditions of the bank, then how would he become branch manager. He doesn’t know how to behave with the staff (Always speak in “tu - tadak”, kaha ja raha hai / rahi hai, always speak in loud voice and sometime i feel like to say that he is just a pain for all who are working here in hdfc). He is completely a non professional man. He is always non co-operative and wants us to according to him only. We feel like a slave while working in hdfc. If i personally say then he is a prejudice. He always takes a side of a person (Only sometime) whom he likes a lot and he always wants everyone to work according to him.
                      We all know that he is our senior but i believe that we all are not his servants. Though, i know no one will speak or admit in front of him about his behavior and would even try to speak against him not even i would but today i believe that i have to do this………and yes one of the important thing is that he always makes everyone to go home late and lie down to work as per his requirement.
                      If i talk about office timings then i regret to say that we have to be present at our office by the time our senior wants but we do not have timing to go back home. Nobody gets appreciation when they comes early and go home late but yes everyone get a huge lecture when they comes late even for one minute. Secondly, there is only an incentive policy for the sales person and for rest they have a big nothing. Many times we have been ordered to go for a meeting even after official hours. The main concern which i have noticed is that, there is no cab facility for the staff, even for girls. It clearly shows that once the staff put their step out of the office premises, then the organisation keeps no responsibility for anyone. I have seen girls going home a late night sometime by 9 pm and we all are mature enough to understand how the girls feels going alone late night in the city where we guys are not even safe. Organisation should have some time limit for the girls. It is even written on rbi guidelines and even in hdfc that the office timing are till maximum 6.30 pm. Being a boy we could mange sometime but for girls, i believe they should go home on time. I have even noticed outsiders discussing about timing issues and even discussed with me about all such things. Two of the old lady literally asked me that (Yaha ladkiyo ko itni der tak kyu roka jata hai?) and i had nothing to answer them. But in the protection i said ma’am, due to official work they have to work for longer and sir trust me, they just laughed at me. I felt so bad and helpless.
                      Everyone knows that hdfc is the one of the biggest organization in the growing world and there should be even must have some helping hand for the employee too. We all have some commitments towards our family but i personally believe that we are worth less for our family. Earning money is not enough to support our family. We should be physically there when our family needs us. We spend more time at our office than our home but it is getting very hectic to work in such a poor atmosphere where we have no one to understand our situations / feelings. We feel like slaves who are working for getting paid and we work as per the bosses requirement and go back only when boss want us to go.
                      We all personally went to our hr (Individual session) and found no solution. I have even noticed that hr doesn’t even bother to look in to the situation and no one solved the way for us. Hr said, for any help and support go to branch manager and the branch manager said he can’t help us and we need to speak to the management. I do not understand where we would actually find the way to get our problem resolved.in our branch (Cr park) we do not have our alternates for the work and if we speak to our branch manger to provide us the alternate, we usually get revert that we have small branch so go ahead with the same.
                      I would like to share my suggestion that if company is arranging an individual session for employees then we should also understand their each and every concern. After all employees gives their 100 percent to the company then why not the company understand their situations
                      Being a responsible citizen i did not find things going good in hdfc and seriously i love my organisation and doesn’t want anyone speak bad about hdfc. I am expecting the way out and want support from our senior management. I would request to all senior staffs to please look in to the matter and make your employees to feel good and supportive. Hope i have not offended anyone by the thing i have mentioned above. Hope the problem will get resolved soon.
                      Thanks and regards
                      You’re sincerely.
                      Oct 27, 2016
                      Complaint marked as Resolved 
                      No reason to prove my earlier coma plaint is resolved.I will write the complaint again.
                      HDFC Bank customer support has been notified about the posted complaint.
                      Oct 27, 2016
                      Updated by bittoo bittoo
                      Very Poor Branch and the senior staff are worst. I did work in the branch (CR Park) and now shifted to another branch, but I still remember the time I spent in CR park branch.
                      I did notice that there is no value and image of the staff working there. I can't disclose my identity because I know if I do this then my seniors are not enough fair to understand the concern which I will be mentioning below...I'm simply continuing my frustration and anger and I think I have a strong reason for mentioning my complaint.
                      My main motive of writing this complaint is Branch Manager's non co- operative behave towards staff. He himself doesn't know about the terms and conditions of the bank, then how would he become Branch Manager. He doesn’t know how to behave with the staff (Always speak in “Tu- Tadak”, kaha ja raha hai / rahi hai, always speak in loud voice and sometime I feel like to say that he is just a pain for all who are working here in HDFC). He is completely a non professional man. He simply wants to impress the senior management by their work even though the rest staff may get suffer. He is always non co-operative and wants us to according to him only. We feel like a slave while working in HDFC. If I personally say then he is a prejudice. He always takes a side of a person (only sometime) whom he likes a lot (the person who gets the information for him) and he always wants everyone to work according to him.
                      We all know that he is our senior but I believe that we all are not his servants. Though, I know no one will speak or admit in front of him about his behavior and would even try to speak against him not even I did but today I believe that I have to do this and I really wanted to write this before but today I m doing it.
                      One of the important thing is that he always makes everyone to go home late and lie down to work as per his requirement. If I talk about office timings then I regret to say that everyone have to be present (anyhow) at our office by the time our senior wants but we do not have timing to go back home. Nobody gets appreciation when they comes early and go home late but yes everyone get a huge lecture when they comes late even for one minute. Secondly, there is only an incentive policy for the sales person and for rest they have a big nothing. Many times we had been ordered to go for a meeting even after official hours. The main concern which I have noticed is that, there is no cab facility for the staff, even for girls. It clearly shows that once the staff put their step out of the office premises, then the organisation keeps no responsibility for anyone. I have seen girls going home a late night sometime by 9 pm and we all are mature enough to understand how the girls feels going alone late night in the city where we guys are not even safe. Organisation should have some time limit for the girls. It is even written on RBI guidelines and even in HDFC that the office timing are till maximum 6.30 pm. Being a boy we could mange sometime but for girls, I believe they should go home on time. I did even notice outsiders discussing about timing issues and even discussed with me about all such things. Two of the old lady literally asked me that (yaha ladkiyo ko itni der tak kyu roka jata hai?) and I had nothing to answer them. But in the protection I said ma’am, due to official work they have to work for longer and sir trust me, they just laughed at me. I felt so bad and helpless.
                      Everyone knows that HDFC is the one of the biggest organization in the growing world and there should be even must have some helping hand for the employee too. We all have some commitments towards our family but I personally believe that we are worth less for our family. Earning money is not enough to support our family. We should be physically there when our family needs us. We spend more time at our office than our home but it is getting very hectic to work in such a poor atmosphere where we have no one to understand our situations / feelings. We feel like slaves who are working for getting paid and we work as per the bosses requirement and go back only when boss want us to go.
                      We all personally went to our HR (individual session) and found no solution. I even noticed that HR did not even bother to look in to the situation and no one solved the way for us. HR said, for any help and support go to Branch Manager and the Branch Manager said he can’t help us and we need to speak to the management. I never understood where we would actually find the way to get our problem resolved. In our Branch (CR Park) we do not have our alternates for the work and if we speak to our Branch Manger to provide us the alternate, we usually get revert that we have small branch so go ahead with the same.
                      I would like to share my suggestion that if company is arranging an individual session for employees then company should also understand their each and every concern. After all employees gives their 100 percent to the company then why not the company understand their situations.
                      Being a responsible citizen I did not find things going good in HDFC and seriously I love my organisation and doesn’t want anyone speak bad about HDFC. I am expecting the way out and want support for my friends from our senior management. I would request to all senior staffs to please look in to the matter and make your employees to feel good and supportive. Hope I have not offended anyone by the thing I have mentioned above. Hope the problem will get resolved soon and I will get the positive response.
                      Thanks and Regards
                      You’re sincerely.
                      Verified Support
                      Oct 28, 2016
                      HDFC Bank Customer Care's response
                      Dear Employee,

                      Kindly write to us at exit.[protected]@hdfcbank.com along with your Emp code. The concerned department will assist you.

                      -Natasha
                      HDFC Bank Customer Assistance
                      Account Number-[protected]
                      NEFT/RTGS/IFSC- HDFC0000053
                      A bangalore based real estate company issued 100s of cheques to customers as refund.All the cheques are bouncing with " No Fund ' remarks.Still the bank is issuing 100s of leafs and allow happily to issue 100s more.
                      What about your control mechanism, ethics as bank.
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                        P
                        prachi akre
                        from Mumbai, Maharashtra
                        Oct 27, 2016
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                        Address: Mumbai City, Maharashtra, 400016

                        I received a call from delhi for HDFC Super Income Plan. They claimed that they are employees of HDFC Life, but later understood when I received the policy that they were from Probus Insurance Broker Limited.

                        I had take Rs. 100000 policy (payment to be made for 8 years)) on 20th May 2016, and been promised following things during taking the policy:

                        a) Pension - INR 3500 every month from August 2016 till 16years.
                        b) 40% discount on the policy amount for all 8 years (because of disability clause).
                        That means he will have to pay only INR 60000 (for 8 years).
                        c) Revisionary Bonus of INR 30000 for all 16 years.
                        d) All medical bills and medical claims of all 4 family members attached to this policy.
                        e) Money back on INR 112500 (from 8th year to 16th year - every year)

                        I have received only Welcome letter, which does not have any of the above benefits mentioned in it.

                        Probus Insurance Broker Limited people kept on promising me dates till 4 months saying you will receive all benefits in next 15 days. But that date dint arrive. And finally I came to know that they were fraud people and say anything to lure the customer to take policy.

                        We invest in HDFC Life company thinking reputed companies dont cheat their customers. But HDFC Life is not taking any responsibility of their brokers. And even not ready to refund a single amount. Inspite of knowing their brokers talk all fake benefits to customers they continue to keep them and cheat all customers.
                        HDFC Life customer support has been notified about the posted complaint.
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                          A
                          ashabose
                          from Dhamtari, Chhattisgarh
                          Nov 11, 2016
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                          Address: Raipur, Chhattisgarh

                          Sir i chanchal bose took a bike of hero honda cd deluxe black my first installment was in check no_725881 and last installment was in check no_725899 colour engine no-06J29F49063 chhasis no-06J29E48836 registered no -cg 04 cr 3070 in the year 2006 from centurion bank of punjab i have paid all its installments then i have not recieved my bike noc now I want to recieved my noc please hand over my noc to me what is the further action sir
                          +7 photos
                          HDFC Bank customer support has been notified about the posted complaint.
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                            A
                            Avan Tank
                            from Chennai, Tamil Nadu
                            Oct 27, 2016
                            Resolved
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                            Resolved

                            Credit card wrong email registered by your authorities

                            Address: 380052
                            Website: www.hdfcbank.com/personal/customer-centre?src=hp_top_nav

                            I have Apply for HDFC credit card, I have received after 2 months. Also, There is the mistake by your Authorities to update e-mail Id on your database. I have fill in form [protected]@hotmail.com, But your Authorities add AVAN.[protected]@hotmail.com. Unfortunately, I have registered for E-statement. So I am not able to see my statement.
                            When I want to change my E-mail ID, Your Phonebanker say that I have download request form from the site...
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                            J
                            Jitendra singh yadavjsy
                            from Bithur, Uttar Pradesh
                            Oct 26, 2016
                            Resolved
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                            Address: Jhansi, Uttar Pradesh
                            Website: Hdfc cyber cell

                            To the cybercell hdfc bank. I jitendra singh account holder of state bank of india account number [protected] have given complain to cybercell paytm for rs.5000 debited from my account against pos paytm 97998 at paytm txn #107316. Message received on my mobile number [protected]. Order is not placed by me then why amount is debited from my account. Also showing the sbi debit card last number 3336. And rs.4000 debited from my account on 22nd oct'2016 against pos [protected] at one97 communication lt txn #359701. This order is not placed by me at all then why the amount is debited from my account. Message is received on my mobile number [protected]. Paytm has provided us the following information regarding the account details of hdfc bank in which the amount was transfered. Kindly follow the details. You are requested to provide the name of the account holder and the branch name and also resolve the issue. Yours sincerely. Jitendra singh
                            Nov 28, 2016
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Oct 28, 2016
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            Regret for the inconvenience caused.

                            To help you with kindly write to us at [protected]@hdfcbank.com with the sms details, transaction details (date, time and amount) and your contact number, mentioning Reference Id TTU[protected] in the subject line for us to assist you better.

                            -Natasha
                            HDFC Bank Customer Assistance
                            Hdfc dilivered by credit card on blue Dart courier service in 15/10/2016, accepted dilivery date 17/10/16 but blue dart courier dont recive phone and details further information ..please follow my complaint
                            Name -Satish pardeshi
                            Triveninagar, Talwade
                            Mob no [protected]
                            I want to return my credit card due to high annual charges.
                            Pl tell me the procedure.
                            My Name is P.Marutharaju. I have an Account in SBI Thanthonimalai Branch. A/c Number :[protected]

                            A transaction has been done by One97 Communications LT without my knowlegde from my debit card
                            an amount of Rs.5000 has been deducted by One97 COmCTN-P on 31/11/2016

                            below is the details:

                            Transaction Date Description Amount

                            This is the message i got from SBI:

                            To pay Rs.5000.00 to ONE97 COMCTN - P, From Your card XXXX.1854, Use OTP. BEWARE! ONLY fraudsters ask OTP on Phone. OTP is 864140. Don't Share with Anyone.

                            Thank you for using your SBI Debit Card 459XXX1854 for a purchase worth Rs 5000 on POS [protected] at ONE97 COMMUNICATIONS LT tnx #[protected]

                            Kindly look into this as soon as possible

                            Regards,
                            P.Marutharaj
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                              S
                              Sudheer Salavadi
                              from Delhi, Delhi
                              Oct 26, 2016
                              Resolved
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                              Address: 560071
                              Website: www.hdfcbank.co.in

                              This complaint is about HDFC bank's inefficient systems and processes.

                              Unfortunately I did 10005 Rs. IMPS transfer to wrong ICICI account. I entered correct account name and IFSC code though. HDFC netbanking website didn't validate beneficiary's IFSC Code and Account Number.

                              It took IFSC Code of ICICI account that is in Mysore and Account number of ICICI account that is in Mohali. The account to which I transferred money is in dormant state and account holder is unreachable.

                              I Visited nearest HDFC branch in Bangalore to request refund. Bank said only home branch(Which is in Hyderabad) can initiate the process. I talked to home branch manager who was helpless. Then I talked to customer care and they said they can't help. They told me that there is no process to initiate refund process. They asked me to write an email to [protected]@hdfcbank. Its been over a month since I made the transfer. I'm fed-up walking/talking to HDFC bank.

                              Is there any way that I could get my money back?

                              Few details about my transaction
                              reference:
                              "IMPS-P2A[protected]To Naman-Naman Mathur"

                              Date: 29th September 2016
                              Amount: 10005 Rs.
                              Nov 28, 2016
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Oct 28, 2016
                              Updated by Sudheer Salavadi
                              No reply from HDFC bank yet. Such lazy people
                              Verified Support
                              Oct 28, 2016
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              We regret for the inconvenience caused.

                              Request you to mail us at [protected]@hdfcbank.com along with your customer ID, issue details, transaction details, date/time of transaction and registered contact number. Kindly mention reference Id TTU[protected] in the subject line for us to assist you further.

                              -Natasha
                              HDFC Bank Customer Assistance
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                                S
                                shakil7183
                                from Dhanbad, Jharkhand
                                Oct 26, 2016
                                Resolved
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                                Resolved

                                Address: East Singhbhum, Jharkhand, 832110
                                Website: www.hdfclife.com

                                I recive i call from hdfc life, they told me about my old policy no[protected] which is discontinued.They told me if you want to refund the policy money you have to paid one .But they make my new policy by fraud.Mr manish gupta contact with me his contact no-[protected], [protected], i have not any sing in documents, pls refund my money...Thanks
                                shakil ahmad
                                jamshedpur, jharkhand
                                Nov 27, 2016
                                Complaint marked as Resolved 
                                HDFC Life customer support has been notified about the posted complaint.
                                Verified Support
                                Oct 27, 2016
                                HDFC Life Customer Care's response
                                Hi Shakil, please write your concern to [protected]@hdfclife.com from your registered Email ID for us to look into the matter and to provide you the resolution.
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                                  H
                                  Harpreet1
                                  Oct 26, 2016
                                  Resolved
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                                  Resolved

                                  Address: Mohali, Punjab, 140301
                                  Website: HDFC Bank

                                  Staff is not clear about the process.
                                  Phone bankers disconnect the call in between.
                                  When emailed they say, call @ customer care. When called at phone banking they said email us.
                                  Courier they sent, returned back with no intimation or call.
                                  All phone bankers say different things.

                                  My CC # is [protected]
                                  There is a refund pending of amount 1 lac 13k since August and it's now 26th Oct now that my payment is still not refund.
                                  Wrong payment done becoz of phonebankers misguide.

                                  Phone banker said Draft sent finally after more than 50 followups on 11th Oct But It's been 15 days still pending.

                                  I need the money very urgently, my family is stuck bcoz of funds. I am taking money on interest and suffering.

                                  When HDFC need the payment, they charge finance chargeds and late fee of around 18% plus taxes.
                                  They can do anything But customer has to wait for months for payment... BS
                                  Dec 2, 2016
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Nov 01, 2016
                                  HDFC Bank Customer Care's response
                                  Dear Customer,
                                  we have taken note of your comments expressed with regard to your credit card and the same is being reviewed as appropriate. You may look forward to receive a response to your e-mail id in 2 working days. We request you to bear with us in the interim. For any further clarifications, You may write to us at: [protected]@hdfcbank.com and we shall assist you. The reference number for this interaction is [protected].

                                  -Anay
                                  HDFC Bank Assistance
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                                    A
                                    Ashu Mehndi
                                    from Hyderabad, Andhra Pradesh
                                    Oct 26, 2016
                                    Resolved
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                                    Address: Ranga Reddy, Andhra Pradesh, 500019

                                    I have HDFC Credit Card, I placed a request to update my phone number on 3-Oct, because my old phone number was closed and hence want to update so that I can use the services. There was no update hence I called them on 22-Oct and the customer care executive informed that call back after 3 working days, we have received your request. Now I called them back on 25-Oct, the executive informed that the request was rejected on 4-Oct because of signature mismatch on 4-Oct itself. Now why this information was not provided to me on 22-Oct when I first time called to check the status. Further, the executive informed we tried to reach you on phone and you were not contactable, they tried to reach me on my old phone number and it was not reachable as closed they didn't even bothered to update me through my registered email or communication address, the billing statements are sent on email why this information was not updated on registered email that the request has been rejected, I enquired and was told as per procedure we will contact on the phone, what a great experience and standards are being set by the bank. they are making sure to convert a customer to a dis-satisfied and dont use the services. are there not standard process and procedures for the bank to prevent such issues for customer, if I dont make payment will not bank try to reach me on email or come to my residence or they will just keep trying to reach me on my disconnected phone, why only 1 way street where we say consumer is king
                                    Nov 28, 2016
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Oct 28, 2016
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    We regret for the inconvenience caused.

                                    Write to [protected]@hdfcbank.com with your a/c details, contact details & details which u wish to be changed . Kindly mention ref ID TTU[protected] in subject line . Will check and get in touch with you.

                                    -Natasha
                                    HDFC Bank Customer Assistance
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