HDFC Bank Complaints & Reviews

Dear sir/madam
I have purchased refrigerator throguh credit cred i want convert emi rs 17, 200/-
I have inform to customer care, they told that emi option available on credit card option but one month later on purchased after that they told me in credit card conversion option not available, huge amount i have bear how, my credit card no [protected] (Emi for 6 or 9 months), (My no [protected])

Respected sir,
I am ex employee of hdfc standard life insurance and my employee id is 114217, after leaving the company i applied for pf and after several reminders to hr through emails, telephone calls and visits to branch and even i called pf deptt for the release of pf no one concernd is taking steps, i called up several times to pf department but they are not listening to my query and i am following the issue from last one year but i am unable to solve my query. Even to know about my pf no i had to call several times to hr department and the pf department.

I have purchase a mobile on filplkart through emi and filpkart showing the emi 6 month amount - 1904 and hdfc bank calculated different amount for e. G - 2435, 2031 and i call to hdfc customer care they are not pick up my call.

Please send me the summary calculation of emi which was you calculation otherwise i complaint to comsumer form.

Contact me - [protected].

Hi,
I am shivaji,
On 26th sep 2016, a customer care executive from hdfc ergo called me n told about hdfc ergo health insurance,
I told i am not interested, he told abt the policy, i asked him is that mandatory, he replied "its ur new credit card so u can (must) take it", i asked him twice or thrice, he replied the same, i thought it was mandatory n told ok,

But later i came to know its not mandatory, so i called [protected] requested for cancellation of the policy, they told ur request for cancellation is taken, the policy reference number is hn[protected], after 2 days some customer care executive called me n spoke for 30mins, stating its not possible to cancel, i told him i need to cancel the policy, after few mins he told, ok we'll cancel the policy n told it leads a "black mark in cibil rating" (my name would be added in defaulter list of cibil) n he told its "only 438rs per month", so whatever he told abt cibil was true n told to continue with the policy, later came to know that cibil is only for credit rating n nothing to do with insurance,

So called [protected] n told to cancel, they told ur request is taken.

I called [protected] n i re-requested for cancellation, same thing repeated,
Now i need to know, why they need to call me?

Plz cancel my policy n refund all my money to my credit card

Regards,
Shivaji

My hdfc acc [protected]
I did an imps on 4 sep to sbi acc
[protected] worth rs 150000 with ref no.
[protected].
Neither the beneficiary acc has been credited and my acc has also been debited.
Kindly help

Catalyst insurance broker pvt. Ltd., had cheated me by providing false information that they will provide me personal loan of rs. 5 lakh with 3% interest rate and have to pay that amount after 15 years when my policy matured reliance will deduct that amount from maturity amount, if i buy hdfc life insurance. After buying insurance they never turned back. I paid premium of rs. 60, 000/-. The catalyst insurance broker pvt. Ltd, executive name...

Hi Team,

I hold HDFC account and my account number is [protected] and Customer id: 38893025 and registered mobile# [protected].

I am not able to get my debit card still which I had applied long back as my current debit card was expired and my address has been changed. Also I am not able to perform net banking as I forgot my password and the system is asking for card number and expiry date details.
br...

I am an account holder [protected] branch Hitech city 2, i hold a credit card with HDFC bank as i am a customer and i have made payments to my credit card on 17th july, 28th may, 25th april, 26th March 2.5 k each time in these specific dates and 7.5 k on 2nd sept'16 which was my minimum due for this month. But still my account has been kept on hold and customer care is not responding to me and the loan collections guys are not giving me a call back to unfreeze my account. i have called them 20 times since friday but to no avail. i have put in my complaint nos too. it is [protected]. please understand i am a middle class salaried person and if my account is on hold how do i make my rent and other expenses payments. i have 2 Personal Loan emis to get deducted on 4th sept, they will bounce and i am not going to pay extra charges for it as my account has sufficient balance of 32 k to pay it. A cc rep and a bank branch rep told me to pay the min due amt and then they will unfreeze the account so i did so borrowing money from a friend. it has also got credited to my card. they are now asking me to pay all 26 k but i have no money and i cannot pay now. i can pay it if given 2 more months time post which i will hand over the card. Kindly unfreeze my account at the earliest. i have also raised a grievance in your portal for redressal.
Each time the payment gets delayed the collections guys call my parents back home, they are old and ageing and this causes tension and rift in the household. i fail to understand who has given you the authority to call my home. this is ethically wrong and as per law illegal.
Stop harassing a lady this way. i understand you are an Organization with high values and this does not suit you to harass a lady who is working in a reputed IT MNC. We as a family have HDFC as our primary bank for years now and this is a very bad taste you are leaving me with.

My card number is [protected]

Card Holder name- Priyanka Biswas

Account Number- [protected]

- 3 SEP
-CARD number ([protected])
- someone used my card . Made payment of 6628 . I dont know who ordered from amazon .I want back refund.
- I want refund back in my saving account. My account number is [protected] . Bcoz my card is blocked and i requested for reissue.

someone used my card and i want this payment back as soon as possible. Its not my fault i didnt ordered anything from amazon .REFUND BACK MY MONEY!1

I had a salary account with HDFC. I left the company in 2014 . I had a balance of Rs 700. The company was closed in 2016. Though I do not owe any money to the bank & infact the bank owed me Rs700 the bank has hit me with total Rs5000 fine for non maintainence of acount. Due to my pregnancy I could not keep a tab on my account & moreover I have not received any sms alert or mail stating that a minimum balance of Rs 10000 was required to maintain. When I visited the branch the person assisting me said that they have the proofs that mails have been sent & it is mentioned in terms & conditions which is BS. He asked to pay Rs2500 to payoff with 50% waiver & close the account. I did pay Rs2500 today.This is pure robbery where the bank owe me Rs700 & took another Rs2500 which is a total of Rs3200 from me. Iam highly unsatisfied & i would never recommend the products & services of the bank to my family & friends.

When Background verification team from one of the companies I am joining reached HDFC bank they have told that no account use to exist for the mentioned account number. This was a salary account and now Background Verification team are thinking that I was not working in the company and that experience and bank account is fake. When I personally reached bank they have told me that there was some migration because of which data was not available before 2012. The customer ID for my account is 36644403. The account is currently in closed status but some how the HDFC bank team doesn't have records of the same. They only have Customer ID in their database and no account number linked to the same. Please help me urgently as this is risking my job prospect in the organization. Also if you can please share with me my account statement for the mentioned period it will be of much help. Also if I can get an acknowledgement from HDFC that such an account use to exist it will be of much help. My name account number and other details are as below:

Account Number - [protected]
Customer ID[protected]
Account Status - Closed

I shortsell shares of Rcom and due to server issue from HDFC sec end, I was unable to buy back. I should not be responsible for the server as it has make me incurred losses and shares were also not automatically squared off as per the agreement also. kindly check and reply ASAP. Also find attach the screenshot of the shares that was supposed to be buy back [protected]@ 48.15. I should not be responsible for the losses done due to server fault. Please find attach the screenshot.

Sir,
It is unfortunate to receive such message from HDFC SEC that

Dear Customer,

Due to power outage at our data center we are having an unforeseen situation wherein, we are unable to take your orders. We expect to resolve the issue soon. Inconvenience caused is highly regretted.

I am unable to connect today 02/09/2016 HDFC sec website from 13:50 to till 1530 hrs in during trading hour. At the same time i was unable to place the order to staff in Mumbai office by calling. If you are unable to restore the system during trading hour then what about your alternate arrangement.

it means lot of things are running behind the curtain. how can you be so insensible to trader. I was having two positions i f&O and unable to decide what to do.

It is clearly understood that you are part of a foul play and playing with customer, thus a question of loss of confidence in your ability to perform.

CAN YOU ANSWER, WHO IS RESPONSIBLE FOR unmanageable LOSS BECAUSE OF YOUR FAILURE TO PERFORM?

JAYVEER

This is inform you that, I have raised a request with collection department 4 months back asking for settlement, since extra charges have been added in my credit card bill, even I told them the same thing from the past 4 months. However they have blocked my account. I have not told that I am not going to pay the bill, I am ready to pay the bill (actual purchase amount + interest) excluding overdue and late pay charges.

They are not ready to take the request from the past 4 months. Please advice why should I pay the bill when they are not ready to take the complaint.
I got a call from collection department 3 days back, they are ready to kill also, I am planning to raise a complaint police station for my safety.

Request you to close the issue ASAP, I am ready to pay the bill (actual purchase amount + interest) excluding overdue and late pay charges. I don’t want use credit card any more.

Name : RAVIKUMAR
Card # : [protected]

Hi,

I have opted for plot loan in hdfc limited, i paid the processing fee around 11000 and the agent processed the loan and created the loan application no[protected] but as the plot was panchayat approved, it was not processed. But as per the rules they should detect around 3000 and should return the remaining amount to my account but this was not happened.
I chase the agent for 2 to 3 months and i got frustrated and leave it.
And again i thought of calling the customer care today to know the details, they transferred the call to adyar branch Chennai and they are purposefully attending hearing the queries and disconnect the call, i have made around 50calls from today morning.
Such a irresponsible people.

Please help me getting back the amount

Hdfc limited adyar branch
Agent name ravishankar
Front office raghavi, subash
Accounts dept srinivasan

I was working with hocl/ ambalamugal/ cochin since 13/1/1993&holding a post of dy. General manager/prod.
Ii was holding your credit card with the above mention number since 2008
As my father mr. T. P. Kunhiraman was hospitalised at amrita hospital due to cardiac arrest was icu for 3 weeks finally he died on 9.9.2009. I had to pay a bill of 8.65 lakhs.
Due to these crisis i cluld not my card dues in time so after taking a settelment through your executive mr. Riyas hdfc ekm ph.[protected]. I have settelment as per request for 12 thousand rs, but there was a delay of paying the last amount of 450 rs for 3 months.
Even though after this payment letter came from bank for which when approched riyas he told me in card is settel and he replied to the concerned person. So as per mr. Riyas words i have taken into granded card settelment is complete.
As iwas getting my salary for 12 months, i compelled to resign topay my house loan dues which was 7.26 lakhs which is under the case for settelment.
After my resignation my pf amt from company was credit it to the above said hdfc acct. Which you put a 109, 573.60 and also you have debited the amount on 1/9/2016.
I kindly request you to give back the amount which you have debited. I will wait for 3days, other ways i will register a complaint to the banking ombudsman. Also i will publise this mater in media like t. V channels and news papers, as just for delay of 4 months for paying 450 rs you have debited 109, 573.60 rs. For cheating me in this critical financial period. Thayapurayil prasad. Ph. [protected]. (My old no.[protected]). 13g tower of faith valathol jn. Thrikkakara ekm.

Above policy was sold to me through our bank relation officer mr. Vishal sarin working at hdfc bank limited bk chowk nit faridabad, on the basis of single premium plan by investing rs.5lac being my self a retired person mr. Vishal sarin got signed an a blank application from me along with a cheque of rs. 5lac in favor of hdfc life insurance company, soon after purchase this policy my brother in law found suffering from cancer and he was got operated in medanta city gurgoan haryana, during this period i was busy and could not see the detail of policy, later on over one year when i was requested to pay premium of rs. 5lac i socked to know that the policy plan issued me wrong, i requested mr. Vishal sarin that i m retired person and this was not possible to me to invest rs.5lac per annum for the pension plan and this will not beneficial to me as how long i will be alive and he assured that this plan will be changed in to one time investment for five year and after this period you will get refund with maximum benefit but my problem is still unsolved, i am feeling that i have been cheated by the above fellow further mr. Vishal sarin has collected an application for to discontinue above policy in person in which i had requested for the refund of money so that i could return the money taken as borrow from my relatives which was spent for the treatment of my brother in law that is around rs.15.5lac though a confirmation call from your Mumbai off received by me against above application but no action thereafter, because i am retired person so now this is very worst condition of me .
You are requested to please close this policy and refund the money which is wrongly taken from me and i request you to please instruct to the concerned person not play such type of game with any retired person and help me in getting refund of above money…

I have misguided and false statement has done to me, due to some reason i was not able to pay credit card payment for two months. I got the call from HDFC to pay the money and Mr. Chandan kumar (+91-[protected] & +91-[protected]), Assistant Manager, Retail Portfolio Management, HDFC Bank Card Division, Vikaspuri, came to me and said to me clear the payment and I was ready to done the payment but he told me to pay only 13000 right now and rest...

Very ridiculous service provided by Hdfc customer care... Their ivr Numbers are wrong.. I have wasted my 54₹ calling their ivr numbers to get connect with their associate.. i was in emergency but Hdfc failed to provide me service when I was in need... Also they charged extra meaningless fine..on asking abt those fine they try to make people fool by answering false reasons..

Hi
I spent approx 1 hour to generating my ATM pin in while Hdfc customer care
Mr.
Pankaj
Singh
√Is not able to understand client questions
√And ignoring the client request
√ complain Hdfc does not have customer care help line options front face while ibr
We have to waste our time to find customer care people to discuss
I'm first time use
Not a got
Good impression
In Hdfc bank
Pathatik
Service ever comparison other banks

Regards
Rakesh Kumar
[protected]
[protected]
Mumbai