Claimed

HDFC Bank Complaints & Reviews

2.9
Updated: Mar 24, 2026
Complaints 32945
Resolved
18420
Unresolved
14525
Contacts

File a complaint to HDFC Bank

Having problems with HDFC Bank?

File a complaint and get it resolved by HDFC Bank customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

HDFC Bank reviews & complaints page 1302

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
U
uddhav balaji Nemane
Sep 11, 2016
Resolved
Report
Copy
Resolved

Address: Aurangabad, Maharashtra, 431001
Website: www.hdfcdispute.com

Dear sir

U have inform your HDFC employee wrong add or registered biller mobile no at my credit card .then rs 1264 debit from my credit card please see below mobile no.
[protected]- RS 812
[protected]-rs 402
I am always call on costumer care but not proper response .
I will decide to block or stop my credit card
So please reverted my money actual balance with due balance
For your information & necessary action within 2 days as soon as possible .
My Complaint no [protected]

Thanks
Uddhav balaji nemane
Oct 17, 2016
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Sep 16, 2016
HDFC Bank Customer Care's response
Dear Customer,

We have taken note of your comments expressed with regard to your credit card and the same is being reviewed as appropriate. You may look forward to receive a response to your e-mail id in 3 working days. We request you to bear with us in the interim. For any further clarifications, You may write to us at: [protected]@hdfcbank.com and we shall assist you. The reference number for this interaction is [protected].

-Natasha
HDFC Bank Customer Assistance
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    K
    krishna sharma
    from Mumbai, Maharashtra
    Sep 11, 2016
    Resolved
    Report
    Copy
    Resolved

    Address: 781006
    Website: netbanking.hdfcbank.com/netbanking/CCLogin.html

    I had purchased two mobiles on 8th august 2016 from flipkart availing emi facility. I cancelled one of the purchase and flipkart refunded the whole amount. As my billing date is 10th august 2016 i was charged the emi for that month amount to rs. 3300 (Approx). I contacted hdfc customer care and the response was not upto the mark and they asked me to contact flipkart. I got a response from regarding the same and they told me that everything is settled from their end and regarding emi deduction they asked me contact hdfc. Kindly resolve this issue.
    Oct 14, 2016
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Sep 13, 2016
    HDFC Bank Customer Care's response
    Dear Customer,

    Kindly mail us at [protected]@hdfcbank.com with customer id/card number, transaction details, date/ time of transaction and registered contact number mentioning reference Id TTU[protected] in the subject line. The concerned department will look into your issue.

    -Natasha
    HDFC Bank Customer Assistance
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      D
      Deepak87
      from Bengaluru, Karnataka
      Sep 10, 2016
      Resolved
      Report
      Copy
      Resolved

      Address: Bangalore, Karnataka, 560076
      Website: hdfc.com

      I am Deepak. I deposited an HDFC cheque # 755733 on Thursday, the 8th of Sept' 2016. It was in favour of Prashmita Das, my wife. I filled up the deposit form and submitted the same in the bank. I deposited the same in her HDFC account number. Today I see the status of the cheque was CHEQUE INVALID on her netbanking. The name was perfectly fine. I am not sure of the reason why it got rejected. This cheque has been issued by BAJAJ ALLIANZ and has been provided us by the court as a penalty to the Insurance company. If this cheque gets rejected for some worthless reason, it will be very very difficult to get the cheque reissued again.

      Again if something was amiss in the cheque, the teller would have informed me the same then and there while I deposited there. Its the bank's fault and I in no way am going to suffer for your fault.
      Oct 14, 2016
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Sep 13, 2016
      HDFC Bank Customer Care's response
      Dear Customer,

      Kindly mail us at [protected]@hdfcbank.com with customer id, cheque details, complete address of branch you visited and registered contact number mentioning reference Id TTU[protected] in the subject line. The concerned department will look into your issue.

      -Natasha
      HDFC Bank Customer Assistance
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        A
        Amber Singhal
        from Noida, Uttar Pradesh
        Sep 10, 2016
        Resolved
        Report
        Copy
        Resolved

        Address: Ghaziabad, Uttar Pradesh, 201010
        Website: hdfcbank.com

        Hi Team,

        I Amber Singhal, credit card number-[protected] am writing to you regarding a big concern I am facing..

        Around 24k money on hold due to non payment of Credit card due to insufficient funds.

        I was making payments of the min dues with the interest every month since last 2years..I am trying to reach the collection department for the settlement of the card since last 10 days but all in vain..Two days back one of the customer care exec took my complain and told me I will receive a call by 7-8 Sep and this happened..No body bothers to receive calls on the numbers-[protected]/02/03/04..

        Please release the funds because I don't think its possible to survive without salary..I understand the policies but the bank could have deducted the min dues..why the whole amount and that to without any notification..I didn't make the payment because I was advised not to by the bank..

        I really need assistance because I am in great trouble..

        Really, really look forward to you for some assistance..
        Oct 19, 2016
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Sep 12, 2016
        Updated by Amber Singhal
        No call from HDFC Bank
        Verified Support
        Sep 18, 2016
        HDFC Bank Customer Care's response
        Dear Customer,

        We regret the inconvenience caused. Our team has made a note of your concerns and will contact you soon with an update on your issue with in 5 working days.

        Case is pending with Reference number for your query is[protected].

        -Bejoy
        HDFC Bank Customer Assistance
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          V
          Vinit Fichadia
          from Rajkot, Gujarat
          Sep 10, 2016
          Resolved
          Report
          Copy
          Resolved

          Imperia Banking - IMPS not credited to HDFC account

          Address: Rajkot, Gujarat, 360001
          Website: www.hdfcbank.com

          Dear agent,

          Sender has made payment of rs. 10000/- from citibank to my hdfc imperia account on sep 7, 2016 but till date haven't received the amount in my account.

          We spoke to citibank customer care and confirmed that amount has been successfully transferred from citibank.

          Below are required details.

          Sender bank: citibank
          Recipient (My) account number:
          Name: vinit...
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy
          G
          gaggu123
          from Delhi, Delhi
          Sep 10, 2016
          Resolved
          Report
          Copy
          Resolved

          Address: New Delhi, Delhi, 110074
          Website: www.hdfc.com

          Hi,
          This is to inform you that i have some dispute with the credit card enquiry. My name is Gagan singh and my no is [protected].
          On 10th of august i took a balance transfer of Rs 18000 from my sbi credit card no. ending in 5636 to hdfc credit card no. [protected], however due to some mistake it went to someone others hfdc credit card no . [protected]. After that on 24th of august i mailed a statement of sbi card ending in 5636 and with all the detail in pmt refund form through ATM drop box, then i came to know through text that hdfc bank has recieved that letter on 31 st of august. So today is 8th of september but as off now i did'nt see any refund.
          So i request you to refund my Rs 18000 to my correct card ending in 0548 as soon as possible.
          Oct 17, 2016
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Sep 10, 2016
          Updated by gaggu123
          please see me query as soon as possible
          Verified Support
          Sep 16, 2016
          HDFC Bank Customer Care's response
          Dear Customer,

          We have taken note of your comments expressed with regard to your credit card and the same is being reviewed as appropriate. You may look forward to receive a response to your e-mail id in 3 working days. We request you to bear with us in the interim. For any further clarifications, You may write to us at: [protected]@hdfcbank.com and we shall assist you. The reference number for this interaction is [protected].

          -Natasha
          HDFC Bank Customer Assistance
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            V
            Vedang Mehta
            from Wankaner, Gujarat
            Sep 10, 2016
            Resolved
            Report
            Copy
            Resolved

            Address: 380007
            Website: leads.hdfcbank.com/applications/webforms/apply/HDFC_CustomerCenter/Customer_Center.aspx

            SUB:-I have complaint for loan NO[protected]
            I would like to inform you for the complaint against DSA "Apple Financial, Ahmedabad" and person Mr.Ramiz m)[protected].
            I have current loan whith Kotak Bank @ 14%, and this person was offer me personal loan from HDFC Bank @11.5%, but it was not done when I came to know the same interest rate, I gave the instruction for stop the procedure, but because of target completion, he has continue the procedure and without the foreclosure letter issue the loan in the name of the kotak bank
            HDFC Bank issue the loan Demand Draft on my company address intentionally because I come to know at the time of my first EMI
            My request to you that I want to cancel my loan
            Oct 19, 2016
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Sep 10, 2016
            Updated by Vedang Mehta
            https://leads.hdfcbank.com/applications/webforms/apply/HDFC_CustomerCenter/Customer_Center.aspx
            Verified Support
            Sep 18, 2016
            HDFC Bank Customer Care's response
            Dear Customer,

            We regret the inconvenience caused. Our team has made a note of your concerns and will contact you soon with an update on your issue with in 3 working days.

            -Bejoy
            HDFC Bank Customer Assistance
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              A
              ANAND DESAI SURAT
              from Bengaluru, Karnataka
              Sep 9, 2016
              Report
              Copy

              Address: Surat, Gujarat, 395006
              Website: www.hdfcergo.com

              Dear sir/madam,

              we have taken home loan from hdfc ltd. Having loan account no.[protected] and[protected]. And contact no.[protected].

              After loan sanction, sale representative (snehal) of hdfc ergo on behalf of hdfc ltd. Comes to meet me to give general informations of various different types of policies.

              He told me to compulsorily take policy to get your loan cheque.Otherwise cheque will not be made. So, i got details of policies as per his discussion that policy will cover full loan period that is 15 years and premium will be about 1 lac.

              Due to his force, i agree with him to take policy to go further my cheque preparation process.

              Then, when i got policy, its comes to my note that he has give me two policies
              one having no.[protected] and premium of rs.1, 42, 892 and coverage sum assured is only rs.18, 42, 891 and policy coverage period is only five years.

              Two having no.[protected] and premium of rs.67, 243 and coverage sum assured is only rs.8, 67, 243 and policy coverage period is only five years,

              so, dear sir/madam,

              i want to tell you that what a different in policy coverage period.

              There is a big premium for short cpverage period and short sum assured.

              So, i go to hdfc ergo general insurance company ltd., majura gate, surat to cancel my policy. They told me that we will not cancel your policy. You have to meet your hdfc ltd. Person to do it. Its every insurance company's responsibility as per irda regulations to cancel policy if insured person got cheated through wrong details of policies.

              So, i go to hdfc ltd, and there i met to shailendra thakur to cancel my policy . He told me to meet to snehal who come to give information of policy during cheque preparations. So, i me to snehal to cancel my policy due to cheating with me. He told me that we will not cancel your policy. It is compulsory to take policy in home loan.

              So, due to this types of cheating case, i make my present case towards legal friends and relatives. I come to know that i hdfc ltd., insurance policy is not compulsory to take. And hdfc department has given power to hdfc ltd for only home loans. Not to sell insurance policies.

              So, there is no need to go to hdfc ltd, to cancel it. But this both company hdfc ltd, and hdfc ergo are rounding rounding me to continue my policy.

              As a result, i got no policy cancellation process and final outcome.

              This all have used me to earn commision through this big insurance premiums.

              So, its my humble request to all of you to give me fruitfull result and i have already loss many dayss to cancel this policy and i have visit many all required offices, do calls, mails to all authorised persons. But got no result,

              i hope for your support.

              Thank you.
              HDFC ERGO General Insurance customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                A
                Aman Bhadauria
                from Durg, Chhattisgarh
                Sep 9, 2016
                Resolved
                Report
                Copy
                Resolved

                Address: Gwalior, Madhya Pradesh, 474005
                Website: www.Hdfc.com

                I was surprised when I got the message of available INR 2300 which was supposed to be 3800. I quickly consulted HDFC but it refused to refund my money back.

                When I opened my account summary it was showing
                AMB INCL ST AND CESS of Aug 2016
                AMB INCL ST AND CESS of July 2016

                And deducted 690 INR twice in a single day. I am really disappointed by this thing.
                I need my money back. Please help.
                Oct 14, 2016
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Sep 13, 2016
                HDFC Bank Customer Care's response
                Dear Customer,

                Regret the inconvenience. Request you to mail at [protected]@hdfcbank.com with customer ID/account number, charges details and registered contact number. Kindly mention reference Id TTU[protected] in the subject line so that we can assist you further.

                -Natasha
                HDFC Bank Customer Assistance
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  S
                  Shruthi MU
                  from Gurgaon, Haryana
                  Sep 9, 2016
                  Report
                  Copy

                  Address: Bangalore, Karnataka, 560034
                  Website: www.hdfcbank.com

                  Hi Team,

                  I have raised a complaint couple of days back and still I do not see bank representatives trying to reach me or respond to me.

                  The complaint ID: 1371749. Also note reiterating my issues below:

                  1. Need address change to #18, Block-3, Godavari block, KSRP officers qtrs,
                  Koramangala, Behind Krupanidhi college, Bangalore - 560034

                  2. Debit card has been expired over 6 months ago and I had re-applied but dint receive the same due to which I am unable to perform daily transactions.

                  Account# [protected] Customer ID: 38893025.

                  I am reachable @ my phone: [protected]/ [protected]
                  Email address: Shruthi.[protected]@gmail.com

                  You can reach me to above details and help me to perform my pending transactions please.

                  Kindly escalate this issue immediately..

                  Awaiting your response.

                  Thanks,
                  Shruthi
                  HDFC Bank customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    S
                    Sachin_Blr
                    from Bengaluru, Karnataka
                    Sep 9, 2016
                    Resolved
                    Report
                    Copy
                    Resolved

                    Address: 560037
                    Website: www.hdfcsec.com

                    HDFC securities Case ID:[protected]opened: 21st July 2016)
                    HDFC securities cheated me by sending their branch manager assuring me of high returns in 6 months via money market with min investment. They not only transferred cash from my bank account but also mortgaged by stocks. They kept on making loss and without my consent and discussion started selling my stocks and debiting money from my savings account (linked to trading account). Since more than a month I am running pillar to post to stop all these transactions but see no action from their end.
                    I have already lost more than Rs.90K till date and they continue to transact on my account.
                    emails have been sent to all these deptt:
                    [protected]@hdfcsec.com, [protected]@hdfcsec.com, [protected]@hdfcsec.com
                    Pls suggest what action can be taken now?
                    Oct 18, 2016
                    Complaint marked as Resolved 
                    HDFC Securities customer support has been notified about the posted complaint.
                    Sep 17, 2016
                    Veeranagowda's response
                    Without clear problem close above complaints Mr.Roopesh contact no +[protected] and his Boss Mr.Rudresh contact no +[protected]
                    1)RE:'HBL=[protected]' Web - Complaint Form - Demat Account
                    2)RE:'HBL=[protected]' Web - Complaint Form - Demat Account
                    This is the same issue even we are facing .
                    What is the final settlement you had .

                    B.Regards,
                    Rajesh Sawant
                    [protected]
                    My issue is not resolved yet but decided to donate this amount to add to the Bank's Top line. Let them be happy robbing customers who have no time to go to court.
                    I closed my demat with HDFC sec and moved over to another Bank.
                    Helpful
                    Found this helpful?
                    3 Comments
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      Y
                      yufnueiwfrhb
                      from Mumbai, Maharashtra
                      Sep 9, 2016
                      Resolved
                      Report
                      Copy
                      Resolved

                      Address: 400066
                      Website: www.hdfcbank.com

                      I have applied for personal loan from hdfc since I was getting regular calls from sales. my loan got approved on 30th August but after that there is no response from bank. I have written to MD & Keki Mistry but no reply have been received!!! Sales manger as well as relationship managers no's are out of service not reachable. Their name are RAJENDRA RAWAT & ALTAMASH SHAIKH. Branch manager is also not responding positively. If you show them investment they will come running like a dog.

                      Just waiting for a situation were i can drag hdfc in consumer court and RBI grievance.
                      Oct 16, 2016
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Sep 15, 2016
                      HDFC Bank Customer Care's response
                      Dear Rohit,

                      Regret the inconvenience. Request you to provide us your customer ID, loan application number & registered contact details by writing us a mail at [protected]@hdfcbank.com mentioning reference Id TTU15091605 in the subject line. The concerned department will get back to you for assistance.

                      – Bejoy
                      HDFC Bank Customer Assistance
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        A
                        Anil Kumar Mall
                        from Bengaluru, Karnataka
                        Sep 9, 2016
                        Report
                        Copy

                        Address: 560016

                        I am being associated with HDFC Bank / HDFCSec since last 15 Years.

                        HDFCSec is charging 0.50% brokerage on my trading. Even after my repeated request, Nothing has been done so for.

                        After comparing other security charges, I am getting much better offer with them. If Reducing Brokerage is an issue from yours end, Pl. confirm so that I will switch my Account.

                        Thx. & Regards - Anil
                        [protected]
                        Email - [protected]@gmail.com
                        HDFC Securities customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          K
                          Kunwar Ankit Thakur
                          from Bengaluru, Karnataka
                          Sep 9, 2016
                          Resolved
                          Report
                          Copy
                          Resolved

                          Address: Bangalore Urban, Karnataka, 562106
                          Website: www.hdfcbank.com

                          I m HDFC bank customer named-Ankit singh, saving a/c-[protected] . I got my savings account balance negative, even i did not recieve any notification or mail in this regard. I am not able to pay negative balance as i am student and i have no source of income. I want to reimburse my negative balance . As per the RBI rule- first bi-monthly policy announced on april1, 2014, banks are not allowed to charge for any non-maintenance of minimum balance. Otherwise i will raise my concern to banking ombudsmen.
                          Oct 19, 2016
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Sep 18, 2016
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          We have responded to your e-mail on September 12, 2016 with reference number[protected]. Incase of further queries, please write to [protected]@hdfcbank.com for assistance.

                          -Bejoy
                          HDFC Bank Customer Assistance
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            S
                            ShivajiVarkhade
                            Sep 9, 2016
                            Resolved
                            Report
                            Copy
                            Resolved

                            Address: 411033
                            Website: www.hdfc.com

                            Dear Sir,

                            My name is Shivaji Varkhade. I have received a call from HDFC Bank for HDFC ergo policy & they have inform to me Rs 438. EMI charges will applicable for this policy. Now they will charge to my credit card Rs. 9213 (Total Policy Charges) without any confirmation or information.

                            Yesterday again received a call from HDFC Bank & they told to me your Rs 9, 213 amount will be credited on your account within 24 hrs & EMI Rs.438 will star at earliest., But till now no any confirmation or call to me regarding refunding my amount.

                            if they are not refund to my money to me then i will destroyed my HDFC card & also i dont paid any amount of credit card...

                            Please do the needful..
                            Oct 10, 2016
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Sep 09, 2016
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            I request you to share your card and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better .

                            -Bejoy
                            HDFC Bank Customer Assistance
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              R
                              Rawat Raj
                              from Gurgaon, Haryana
                              Sep 8, 2016
                              Resolved
                              Report
                              Copy
                              Resolved

                              Address: 110096

                              Dear Concern,

                              I would like to draw your kind attention towards the alarming situation of HDFC ATM Machine. Today in the evening by 8:30 I went to a nearest HDFC ATM to withdraw amount of 10000 rupees (although it is a SBI Card of my Mom), I had 10 note of 1000 rupee but unfortunately there was one note of 1000 was in a very pathetic condition it was taped from the right top corner & his actually number is not visible now. That time I was looking for a security guard so that I can tell him my problem but unfortunately nobody was there that time.

                              ATM is located in Dallupura More (East Delhi 110096).

                              It's not a single incident when I was facing such problem, most of the time I find notes in very pathetic condition. It's a serious concern what I want to bring in your notice. Such small things laying down the reputation of HDFC.

                              Also find enclosed the attachments for the same. Now my concern is how to get a new note or how to replace such note since his number is can't be read & nobody will take this now. Kindly suggest the to help me out, hopefully looking forward from your end.

                              Many Regards,
                              Rajendra Singh Rawat
                              [protected]
                              Oct 10, 2016
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Sep 08, 2016
                              Updated by Rawat Raj
                              In my previous mail continuation also let me know the correct mail ID where i can send the attachment of taped note.
                              Verified Support
                              Sep 09, 2016
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              We request you to visit any of the nearest HDFC bank Branch for further assistance.

                              The complete address and contact details of our Branches are available on www.hdfcbank.com> Find your nearest > Branch.

                              -Bejoy
                              HDFC Bank Customer Assistance
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                Y
                                Yamu629
                                from Bengaluru, Karnataka
                                Sep 8, 2016
                                Resolved
                                Report
                                Copy
                                Resolved

                                Hi Sir/Madam

                                This is regarding my HDFC credit card ending 7184 which I applied unable to bear a telephone call requesting to apply credit card. As I have been ignorant of the card, the card got blocked due to non-usage. Last year when I tried 3 times to apply for a credit card and it got rejected as bank showed that I already own a card. Through backend am trying to get a new card and in that name I have already paid 52000 to Harini for the card. Because of this I do not have a reference number also to approach bank. She had promised me card with 70000 free credit as a starting offer with the card and also return the money I have already paid for the card when the card is delivered. Later the offer turned into two cards. From April transactions have been going and till July I have transferred 52000(about 10-15k per month with various reasons shared by them) for this cause as requested. In July I was informed, that someone is coming to deliver the card and finally he didn't because he lost the cheque he was supposed to bring. Since it's already crossed 5 months from April when the initial chargesheet payment was made for the card and I see no response from Harini who keeps changing her phone number day to day basis and does not reply to mails or keep me informed, I request you to look into this matter. Also, I would like to remind that money value is decreasing everyday as cost is going high and I understand that bank is not going to give any benefit for the money they return back or this free credit they give many months later. If card issuance is going to take longer, kindly cancel the application and give me back the money. Pls let me know what details are required from me and settle this at the earliest.
                                Oct 10, 2016
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Sep 09, 2016
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                I request you to share your card and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better .

                                -Bejoy
                                HDFC Bank Customer Assistance
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  A
                                  atul0909
                                  from Mumbai, Maharashtra
                                  Sep 8, 2016
                                  Resolved
                                  Report
                                  Copy
                                  Resolved

                                  Address: New Delhi, Delhi, 110044
                                  Website: hdfcbank.com

                                  I am atul kumar, having account number - [protected] and net banking login id is 47008877 address :d-2, dharmveer market, badarpur, new delhi.110044.

                                  On 07th september deduction was done from my account with out any information. If you want to deduct, kindly firstly inform. So requested you to refund for all this amount, otherwise i will go rbi and further action.
                                  Oct 10, 2016
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Sep 09, 2016
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  We have checked our records and confirm that said charges are debited towards Average Monthly Balances (AMB) Charges.

                                  Average Monthly Balance is calculated out at the end of the month. This is the average of the closing credit balance in the Account at the end of each day during the calendar month (i.e. a total of the daily closing credit balance divided by the total number of days during the month). In case this average is less than the minimum prescribed for your account, the charges for non-maintenance will be levied at the beginning of the following month along with the service tax and education cess at the applicable rates.

                                  You may visit http://www.hdfcbank.com/search/FAQ_Search.jsp?faq_srh=average+monthly+balance&x=67&y=5 for more details of how the Average Monthly Balance is calculated. For a Regular Savings Account, the charges for non-maintenance of Average Monthly Balance is available on http://www.hdfcbank.com/personal/product/productdetails/regular-savings-account/gts8mio3

                                  -Anay
                                  HDFC Bank Customer Assistance
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    J
                                    Jeewan S. Jeena
                                    from Agra, Uttar Pradesh
                                    Sep 8, 2016
                                    Report
                                    Copy

                                    Address: Nainital, Uttarakhand, 263139
                                    Website: www.hdfc.com

                                    मैंने होम लोन लिया था, इस साल मैंने टॉप अप के लिए आवदेन किया। डॉक्यूमेंट मैंने HDFC executive श्री राहुल शुक्ला को दे दी, उसके बाद श्री शुक्ला द्वारा मुझसे सुविधा शुल्क के 2500 रु नकद लिए गए, जिसकी संस्तुति उन्होंने शाखा प्रबन्धक श्री हर्ष सिंघल जी के समक्ष की है।
                                    आज तक मेरा प्रोसेसिंग फी और सुविधा शुल्क का रु वापस नहीं मिला है।
                                    FILE NO.[protected]
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      S
                                      sapnadas
                                      from Pune, Maharashtra
                                      Sep 8, 2016
                                      Resolved
                                      Report
                                      Copy
                                      Resolved

                                      Hi,

                                      This is sapna. I am a HDFC bank account holder and credit card holder too. This is regarding my credit card payments. This is the second incident of harassment by the bank. Due to some reason I was not able to pay my payments for few months. They put my account hold in the month of February and then called several times to the bank and the other departments for the settlement or if they can help me in the situation. I was out of my town because of some office work and they deducted 45000/- from my account without any prior notice and being a girl it was a situation for me to die. It was a strange city and I was alone and I left with no money. I called them many times but they didn't bother to help. This was the first incident. Second incident is very recent one. Now the due amount on my credit card is 27000/- They again put my account on hold on 24/08/2016 and then again I called for the settlemnt to the settlement department of HDFC bank and the concerned person was Mr Neeraj Rathi who asked me to pay 1200/- so that he can forward my case to the concerned department. I make the payment. I was chasing him daily. He kept on repeating it wil take another 2-3 days. I told him that my account is on hold and salary was credited into my account and I don't have money . My family is dependent on me and again I got the same answer. I called several times to the Debt department but as usual no response. At the end the salary which was credited into my account 26000/- that was deducted on 07/09/2016 and I told this thing to Mr Neeraj Rathi that this is going to be happen but he said no it will take time atleast 15 days. Now, I am helpless . Its a situation to die for me. Because My family is dependent on me. I called to the BNodal office of HDFC they also said that they will look into this. No response till. Its just a matter of 26000/ but for me its a very critical situation. Its very depressing for me. If because of this someone will die in my family or if some mishappening happens to me then who will responsible to this. I am very depressed because of all this and this may leads to some mishappening to me and HDFC responsible to this.
                                      Oct 10, 2016
                                      Complaint marked as Resolved 
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Sep 09, 2016
                                      HDFC Bank Customer Care's response
                                      Dear Customer,

                                      I request you to share your card and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better .

                                      -Manoj
                                      HDFC Bank Customer Assistance
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit