| Address: Kanpur, Uttar Pradesh, 208017 |
Dear Sir,
I am holding salary account in HDFC Bank, Account No: [protected]
I am using UBI ATM at Sarai Maswanpur Kanpur Nagar branch for cash withdrawal for Rs. 2, 000/- on dated 27/08/2016 .
Due to non networking, we cannot get cash for ATM machine, againt Ref. No[protected] dt. 27/08/2016 .
In same day our balance is rs. 5966/-
After not received cash from HDFC, I am using more one time withdrow money 500 Rs.
Our passbook HDFC Bank Debited 2000/-, which cash not received by ATM and
UBI ATM also debited Rs. 2000/-, which we get cash.
So, Please reverse the entry againstRef. No[protected] dt. 27/08/2016 . and credited recovered amount of Rs. 2000/-
Rgds
Pramod Yadav
Mobile No: [protected]
Sep 29, 2016
Complaint marked as Resolved
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Aug 29, 2016
HDFC Bank Customer Care's response Dear Customer,
We like to confirm that Reference number/docket number for your is 1135478, You can also get the status update by speaking to our Phonebankers quoting the above Reference Number.
For our phone banking numbers, kindly visit http://www.hdfcbank.com/personal/find-your-nearest/find-phone-banking
-Natasha
HDFC Bank Customer Assistance
find it difficult to understand that when i approached with my valuable time to phone banking, few branches in Mumbai, i don't find anywhere i can put my request to be heard and solved, how come now get response for a contact detail to put this issue to right point and place... i pity on some scenarios struggling on services.
Regards
S. Kashinath