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HDFC Bank Complaints & Reviews

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Updated: Apr 29, 2026
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HDFC Bank reviews & complaints page 1302

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R
ranjans3091
from Pune, Maharashtra
Sep 12, 2016
Resolved
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Address: 700091

I have IMPS transaction from my HDFC salary account on 12th September 2016 to my SBI Acc No:[protected], but amount did not credited to SBI (State Bank Of India) account and in status it is showing "Your last transaction has been timed out. You will receive your status in your mobile shortly".Kindly help me in this regard.I have tried contacting HDFC but received poor service .
Ref Number:[protected]
Oct 17, 2016
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Sep 13, 2016
Updated by ranjans3091
My HDFC Account Number :[protected]
Verified Support
Sep 16, 2016
HDFC Bank Customer Care's response
Dear Customer,

We regret the inconvenience caused. Our team has made a note of your concerns and will contact you soon with an update on your issue with in 3 working days.
Case is pending with Reference number for your query is[protected].

-Natasha
HDFC Bank Customer Assistance
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    D
    Divya23490
    from Hyderabad, Telangana
    Sep 12, 2016
    Resolved
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    Resolved

    Address: Hyderabad, Andhra Pradesh, 500088
    Website: www.hdfc.com

    I have one hdfc salaried account which means I can keep zero balance. However last month I kept 19k and this month 5k still AMC charges are deducted from my account. Till now 1170 have been deducted without any notification too. I want the money to be refunded to me. Else I will close this account. I tried putting up a complaint too calling at the customer care but the executive have not shared the complaint id or have not send any mail till now
    Oct 14, 2016
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Sep 13, 2016
    HDFC Bank Customer Care's response
    Dear Customer,

    Regret the inconvenience. Request you to mail at [protected]@hdfcbank.com with customer ID/account number, charges details and registered contact number. Kindly mention reference Id TTU[protected] in the subject line so that we can assist you further.

    -Natasha
    HDFC Bank Customer Assistance
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      V
      Vijayvpatel
      from Ahmedabad, Gujarat
      Sep 11, 2016
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      Website: www.hdfcergo.com

      Hello,

      My name is vijay kumar. I want to cancel my health insurance policy as i never wanted it.

      One of your executive called me and told me about this policy and i asked him to give me 2-3 days time. Some days after first call i received frequent call from hdfc for health insurance but i told them that i don't need it yet so please cancel it anyway.

      The Way their executive talk over the phone is very rude and its look like thay dont have manner. They force you to accept the policy.

      Than your executive told me that it could not be possible to cancel the policy as the amount has been blocked from my hdfc credit card.

      Than few days later again when i received the call i told him the same to cancel the policy, but he said you can cancel it within 15 days after approval so i gave him approval to proceed. He said if i cancelled this policy within 15 days after approval than i will get my full booked amount back.And afterwards according to the EMI deduction.

      Please look into this matter urgently, Now i need to cancel my policy, Please cancel this policy. on let me know the way to cancel the policy.

      I called on customer care to cancel my policy and the executive said, we are processed your request of cancellation of the policy and it will take upto 15 days time to cancel the policy.

      But on the same day after my cancellation request i received another call to purchase some investment plan. I told to the executive that i am not interested, He argued with me.

      I just need to cancel my policy and want my money back in my credit card.
      HDFC ERGO General Insurance customer support has been notified about the posted complaint.
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        U
        uddhav balaji Nemane
        Sep 11, 2016
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        Address: Aurangabad, Maharashtra, 431001
        Website: www.hdfcdispute.com

        Dear sir

        U have inform your HDFC employee wrong add or registered biller mobile no at my credit card .then rs 1264 debit from my credit card please see below mobile no.
        [protected]- RS 812
        [protected]-rs 402
        I am always call on costumer care but not proper response .
        I will decide to block or stop my credit card
        So please reverted my money actual balance with due balance
        For your information & necessary action within 2 days as soon as possible .
        My Complaint no [protected]

        Thanks
        Uddhav balaji nemane
        Oct 17, 2016
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Sep 16, 2016
        HDFC Bank Customer Care's response
        Dear Customer,

        We have taken note of your comments expressed with regard to your credit card and the same is being reviewed as appropriate. You may look forward to receive a response to your e-mail id in 3 working days. We request you to bear with us in the interim. For any further clarifications, You may write to us at: [protected]@hdfcbank.com and we shall assist you. The reference number for this interaction is [protected].

        -Natasha
        HDFC Bank Customer Assistance
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          K
          krishna sharma
          from Mumbai, Maharashtra
          Sep 11, 2016
          Resolved
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          Resolved

          Address: 781006
          Website: netbanking.hdfcbank.com/netbanking/CCLogin.html

          I had purchased two mobiles on 8th august 2016 from flipkart availing emi facility. I cancelled one of the purchase and flipkart refunded the whole amount. As my billing date is 10th august 2016 i was charged the emi for that month amount to rs. 3300 (Approx). I contacted hdfc customer care and the response was not upto the mark and they asked me to contact flipkart. I got a response from regarding the same and they told me that everything is settled from their end and regarding emi deduction they asked me contact hdfc. Kindly resolve this issue.
          Oct 14, 2016
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Sep 13, 2016
          HDFC Bank Customer Care's response
          Dear Customer,

          Kindly mail us at [protected]@hdfcbank.com with customer id/card number, transaction details, date/ time of transaction and registered contact number mentioning reference Id TTU[protected] in the subject line. The concerned department will look into your issue.

          -Natasha
          HDFC Bank Customer Assistance
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            D
            Deepak87
            from Bengaluru, Karnataka
            Sep 10, 2016
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            Resolved

            Address: Bangalore, Karnataka, 560076
            Website: hdfc.com

            I am Deepak. I deposited an HDFC cheque # 755733 on Thursday, the 8th of Sept' 2016. It was in favour of Prashmita Das, my wife. I filled up the deposit form and submitted the same in the bank. I deposited the same in her HDFC account number. Today I see the status of the cheque was CHEQUE INVALID on her netbanking. The name was perfectly fine. I am not sure of the reason why it got rejected. This cheque has been issued by BAJAJ ALLIANZ and has been provided us by the court as a penalty to the Insurance company. If this cheque gets rejected for some worthless reason, it will be very very difficult to get the cheque reissued again.

            Again if something was amiss in the cheque, the teller would have informed me the same then and there while I deposited there. Its the bank's fault and I in no way am going to suffer for your fault.
            Oct 14, 2016
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Sep 13, 2016
            HDFC Bank Customer Care's response
            Dear Customer,

            Kindly mail us at [protected]@hdfcbank.com with customer id, cheque details, complete address of branch you visited and registered contact number mentioning reference Id TTU[protected] in the subject line. The concerned department will look into your issue.

            -Natasha
            HDFC Bank Customer Assistance
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              A
              Amber Singhal
              from Noida, Uttar Pradesh
              Sep 10, 2016
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              Address: Ghaziabad, Uttar Pradesh, 201010
              Website: hdfcbank.com

              Hi Team,

              I Amber Singhal, credit card number-[protected] am writing to you regarding a big concern I am facing..

              Around 24k money on hold due to non payment of Credit card due to insufficient funds.

              I was making payments of the min dues with the interest every month since last 2years..I am trying to reach the collection department for the settlement of the card since last 10 days but all in vain..Two days back one of the customer care exec took my complain and told me I will receive a call by 7-8 Sep and this happened..No body bothers to receive calls on the numbers-[protected]/02/03/04..

              Please release the funds because I don't think its possible to survive without salary..I understand the policies but the bank could have deducted the min dues..why the whole amount and that to without any notification..I didn't make the payment because I was advised not to by the bank..

              I really need assistance because I am in great trouble..

              Really, really look forward to you for some assistance..
              Oct 19, 2016
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Sep 12, 2016
              Updated by Amber Singhal
              No call from HDFC Bank
              Verified Support
              Sep 18, 2016
              HDFC Bank Customer Care's response
              Dear Customer,

              We regret the inconvenience caused. Our team has made a note of your concerns and will contact you soon with an update on your issue with in 5 working days.

              Case is pending with Reference number for your query is[protected].

              -Bejoy
              HDFC Bank Customer Assistance
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                V
                Vinit Fichadia
                from Rajkot, Gujarat
                Sep 10, 2016
                Resolved
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                Resolved

                Imperia Banking - IMPS not credited to HDFC account

                Address: Rajkot, Gujarat, 360001
                Website: www.hdfcbank.com

                Dear agent,

                Sender has made payment of rs. 10000/- from citibank to my hdfc imperia account on sep 7, 2016 but till date haven't received the amount in my account.

                We spoke to citibank customer care and confirmed that amount has been successfully transferred from citibank.

                Below are required details.

                Sender bank: citibank
                Recipient (My) account number:
                Name: vinit...
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                G
                gaggu123
                from Delhi, Delhi
                Sep 10, 2016
                Resolved
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                Resolved

                Address: New Delhi, Delhi, 110074
                Website: www.hdfc.com

                Hi,
                This is to inform you that i have some dispute with the credit card enquiry. My name is Gagan singh and my no is [protected].
                On 10th of august i took a balance transfer of Rs 18000 from my sbi credit card no. ending in 5636 to hdfc credit card no. [protected], however due to some mistake it went to someone others hfdc credit card no . [protected]. After that on 24th of august i mailed a statement of sbi card ending in 5636 and with all the detail in pmt refund form through ATM drop box, then i came to know through text that hdfc bank has recieved that letter on 31 st of august. So today is 8th of september but as off now i did'nt see any refund.
                So i request you to refund my Rs 18000 to my correct card ending in 0548 as soon as possible.
                Oct 17, 2016
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Sep 10, 2016
                Updated by gaggu123
                please see me query as soon as possible
                Verified Support
                Sep 16, 2016
                HDFC Bank Customer Care's response
                Dear Customer,

                We have taken note of your comments expressed with regard to your credit card and the same is being reviewed as appropriate. You may look forward to receive a response to your e-mail id in 3 working days. We request you to bear with us in the interim. For any further clarifications, You may write to us at: [protected]@hdfcbank.com and we shall assist you. The reference number for this interaction is [protected].

                -Natasha
                HDFC Bank Customer Assistance
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                  V
                  Vedang Mehta
                  from Wankaner, Gujarat
                  Sep 10, 2016
                  Resolved
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                  Resolved

                  Address: 380007
                  Website: leads.hdfcbank.com/applications/webforms/apply/HDFC_CustomerCenter/Customer_Center.aspx

                  SUB:-I have complaint for loan NO[protected]
                  I would like to inform you for the complaint against DSA "Apple Financial, Ahmedabad" and person Mr.Ramiz m)[protected].
                  I have current loan whith Kotak Bank @ 14%, and this person was offer me personal loan from HDFC Bank @11.5%, but it was not done when I came to know the same interest rate, I gave the instruction for stop the procedure, but because of target completion, he has continue the procedure and without the foreclosure letter issue the loan in the name of the kotak bank
                  HDFC Bank issue the loan Demand Draft on my company address intentionally because I come to know at the time of my first EMI
                  My request to you that I want to cancel my loan
                  Oct 19, 2016
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Sep 10, 2016
                  Updated by Vedang Mehta
                  https://leads.hdfcbank.com/applications/webforms/apply/HDFC_CustomerCenter/Customer_Center.aspx
                  Verified Support
                  Sep 18, 2016
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  We regret the inconvenience caused. Our team has made a note of your concerns and will contact you soon with an update on your issue with in 3 working days.

                  -Bejoy
                  HDFC Bank Customer Assistance
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                    A
                    ANAND DESAI SURAT
                    from Bengaluru, Karnataka
                    Sep 9, 2016
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                    Address: Surat, Gujarat, 395006
                    Website: www.hdfcergo.com

                    Dear sir/madam,

                    we have taken home loan from hdfc ltd. Having loan account no.[protected] and[protected]. And contact no.[protected].

                    After loan sanction, sale representative (snehal) of hdfc ergo on behalf of hdfc ltd. Comes to meet me to give general informations of various different types of policies.

                    He told me to compulsorily take policy to get your loan cheque.Otherwise cheque will not be made. So, i got details of policies as per his discussion that policy will cover full loan period that is 15 years and premium will be about 1 lac.

                    Due to his force, i agree with him to take policy to go further my cheque preparation process.

                    Then, when i got policy, its comes to my note that he has give me two policies
                    one having no.[protected] and premium of rs.1, 42, 892 and coverage sum assured is only rs.18, 42, 891 and policy coverage period is only five years.

                    Two having no.[protected] and premium of rs.67, 243 and coverage sum assured is only rs.8, 67, 243 and policy coverage period is only five years,

                    so, dear sir/madam,

                    i want to tell you that what a different in policy coverage period.

                    There is a big premium for short cpverage period and short sum assured.

                    So, i go to hdfc ergo general insurance company ltd., majura gate, surat to cancel my policy. They told me that we will not cancel your policy. You have to meet your hdfc ltd. Person to do it. Its every insurance company's responsibility as per irda regulations to cancel policy if insured person got cheated through wrong details of policies.

                    So, i go to hdfc ltd, and there i met to shailendra thakur to cancel my policy . He told me to meet to snehal who come to give information of policy during cheque preparations. So, i me to snehal to cancel my policy due to cheating with me. He told me that we will not cancel your policy. It is compulsory to take policy in home loan.

                    So, due to this types of cheating case, i make my present case towards legal friends and relatives. I come to know that i hdfc ltd., insurance policy is not compulsory to take. And hdfc department has given power to hdfc ltd for only home loans. Not to sell insurance policies.

                    So, there is no need to go to hdfc ltd, to cancel it. But this both company hdfc ltd, and hdfc ergo are rounding rounding me to continue my policy.

                    As a result, i got no policy cancellation process and final outcome.

                    This all have used me to earn commision through this big insurance premiums.

                    So, its my humble request to all of you to give me fruitfull result and i have already loss many dayss to cancel this policy and i have visit many all required offices, do calls, mails to all authorised persons. But got no result,

                    i hope for your support.

                    Thank you.
                    HDFC ERGO General Insurance customer support has been notified about the posted complaint.
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                      A
                      Aman Bhadauria
                      from Durg, Chhattisgarh
                      Sep 9, 2016
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                      Resolved

                      Address: Gwalior, Madhya Pradesh, 474005
                      Website: www.Hdfc.com

                      I was surprised when I got the message of available INR 2300 which was supposed to be 3800. I quickly consulted HDFC but it refused to refund my money back.

                      When I opened my account summary it was showing
                      AMB INCL ST AND CESS of Aug 2016
                      AMB INCL ST AND CESS of July 2016

                      And deducted 690 INR twice in a single day. I am really disappointed by this thing.
                      I need my money back. Please help.
                      Oct 14, 2016
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Sep 13, 2016
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      Regret the inconvenience. Request you to mail at [protected]@hdfcbank.com with customer ID/account number, charges details and registered contact number. Kindly mention reference Id TTU[protected] in the subject line so that we can assist you further.

                      -Natasha
                      HDFC Bank Customer Assistance
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                        S
                        Shruthi MU
                        from Gurgaon, Haryana
                        Sep 9, 2016
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                        Address: Bangalore, Karnataka, 560034
                        Website: www.hdfcbank.com

                        Hi Team,

                        I have raised a complaint couple of days back and still I do not see bank representatives trying to reach me or respond to me.

                        The complaint ID: 1371749. Also note reiterating my issues below:

                        1. Need address change to #18, Block-3, Godavari block, KSRP officers qtrs,
                        Koramangala, Behind Krupanidhi college, Bangalore - 560034

                        2. Debit card has been expired over 6 months ago and I had re-applied but dint receive the same due to which I am unable to perform daily transactions.

                        Account# [protected] Customer ID: 38893025.

                        I am reachable @ my phone: [protected]/ [protected]
                        Email address: Shruthi.[protected]@gmail.com

                        You can reach me to above details and help me to perform my pending transactions please.

                        Kindly escalate this issue immediately..

                        Awaiting your response.

                        Thanks,
                        Shruthi
                        HDFC Bank customer support has been notified about the posted complaint.
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                          S
                          Sachin_Blr
                          from Bengaluru, Karnataka
                          Sep 9, 2016
                          Resolved
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                          Resolved

                          Address: 560037
                          Website: www.hdfcsec.com

                          HDFC securities Case ID:[protected]opened: 21st July 2016)
                          HDFC securities cheated me by sending their branch manager assuring me of high returns in 6 months via money market with min investment. They not only transferred cash from my bank account but also mortgaged by stocks. They kept on making loss and without my consent and discussion started selling my stocks and debiting money from my savings account (linked to trading account). Since more than a month I am running pillar to post to stop all these transactions but see no action from their end.
                          I have already lost more than Rs.90K till date and they continue to transact on my account.
                          emails have been sent to all these deptt:
                          [protected]@hdfcsec.com, [protected]@hdfcsec.com, [protected]@hdfcsec.com
                          Pls suggest what action can be taken now?
                          Oct 18, 2016
                          Complaint marked as Resolved 
                          HDFC Securities customer support has been notified about the posted complaint.
                          Sep 17, 2016
                          Veeranagowda's response
                          Without clear problem close above complaints Mr.Roopesh contact no +[protected] and his Boss Mr.Rudresh contact no +[protected]
                          1)RE:'HBL=[protected]' Web - Complaint Form - Demat Account
                          2)RE:'HBL=[protected]' Web - Complaint Form - Demat Account
                          This is the same issue even we are facing .
                          What is the final settlement you had .

                          B.Regards,
                          Rajesh Sawant
                          [protected]
                          My issue is not resolved yet but decided to donate this amount to add to the Bank's Top line. Let them be happy robbing customers who have no time to go to court.
                          I closed my demat with HDFC sec and moved over to another Bank.
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                            Y
                            yufnueiwfrhb
                            from Mumbai, Maharashtra
                            Sep 9, 2016
                            Resolved
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                            Resolved

                            Address: 400066
                            Website: www.hdfcbank.com

                            I have applied for personal loan from hdfc since I was getting regular calls from sales. my loan got approved on 30th August but after that there is no response from bank. I have written to MD & Keki Mistry but no reply have been received!!! Sales manger as well as relationship managers no's are out of service not reachable. Their name are RAJENDRA RAWAT & ALTAMASH SHAIKH. Branch manager is also not responding positively. If you show them investment they will come running like a dog.

                            Just waiting for a situation were i can drag hdfc in consumer court and RBI grievance.
                            Oct 16, 2016
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Sep 15, 2016
                            HDFC Bank Customer Care's response
                            Dear Rohit,

                            Regret the inconvenience. Request you to provide us your customer ID, loan application number & registered contact details by writing us a mail at [protected]@hdfcbank.com mentioning reference Id TTU15091605 in the subject line. The concerned department will get back to you for assistance.

                            – Bejoy
                            HDFC Bank Customer Assistance
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                              A
                              Anil Kumar Mall
                              from Bengaluru, Karnataka
                              Sep 9, 2016
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                              Address: 560016

                              I am being associated with HDFC Bank / HDFCSec since last 15 Years.

                              HDFCSec is charging 0.50% brokerage on my trading. Even after my repeated request, Nothing has been done so for.

                              After comparing other security charges, I am getting much better offer with them. If Reducing Brokerage is an issue from yours end, Pl. confirm so that I will switch my Account.

                              Thx. & Regards - Anil
                              [protected]
                              Email - [protected]@gmail.com
                              HDFC Securities customer support has been notified about the posted complaint.
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                                Kunwar Ankit Thakur
                                from Bengaluru, Karnataka
                                Sep 9, 2016
                                Resolved
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                                Resolved

                                Address: Bangalore Urban, Karnataka, 562106
                                Website: www.hdfcbank.com

                                I m HDFC bank customer named-Ankit singh, saving a/c-[protected] . I got my savings account balance negative, even i did not recieve any notification or mail in this regard. I am not able to pay negative balance as i am student and i have no source of income. I want to reimburse my negative balance . As per the RBI rule- first bi-monthly policy announced on april1, 2014, banks are not allowed to charge for any non-maintenance of minimum balance. Otherwise i will raise my concern to banking ombudsmen.
                                Oct 19, 2016
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Sep 18, 2016
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                We have responded to your e-mail on September 12, 2016 with reference number[protected]. Incase of further queries, please write to [protected]@hdfcbank.com for assistance.

                                -Bejoy
                                HDFC Bank Customer Assistance
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                                  S
                                  ShivajiVarkhade
                                  Sep 9, 2016
                                  Resolved
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                                  Resolved

                                  Address: 411033
                                  Website: www.hdfc.com

                                  Dear Sir,

                                  My name is Shivaji Varkhade. I have received a call from HDFC Bank for HDFC ergo policy & they have inform to me Rs 438. EMI charges will applicable for this policy. Now they will charge to my credit card Rs. 9213 (Total Policy Charges) without any confirmation or information.

                                  Yesterday again received a call from HDFC Bank & they told to me your Rs 9, 213 amount will be credited on your account within 24 hrs & EMI Rs.438 will star at earliest., But till now no any confirmation or call to me regarding refunding my amount.

                                  if they are not refund to my money to me then i will destroyed my HDFC card & also i dont paid any amount of credit card...

                                  Please do the needful..
                                  Oct 10, 2016
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Sep 09, 2016
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  I request you to share your card and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better .

                                  -Bejoy
                                  HDFC Bank Customer Assistance
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                                    R
                                    Rawat Raj
                                    from Gurgaon, Haryana
                                    Sep 8, 2016
                                    Resolved
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                                    Resolved

                                    Address: 110096

                                    Dear Concern,

                                    I would like to draw your kind attention towards the alarming situation of HDFC ATM Machine. Today in the evening by 8:30 I went to a nearest HDFC ATM to withdraw amount of 10000 rupees (although it is a SBI Card of my Mom), I had 10 note of 1000 rupee but unfortunately there was one note of 1000 was in a very pathetic condition it was taped from the right top corner & his actually number is not visible now. That time I was looking for a security guard so that I can tell him my problem but unfortunately nobody was there that time.

                                    ATM is located in Dallupura More (East Delhi 110096).

                                    It's not a single incident when I was facing such problem, most of the time I find notes in very pathetic condition. It's a serious concern what I want to bring in your notice. Such small things laying down the reputation of HDFC.

                                    Also find enclosed the attachments for the same. Now my concern is how to get a new note or how to replace such note since his number is can't be read & nobody will take this now. Kindly suggest the to help me out, hopefully looking forward from your end.

                                    Many Regards,
                                    Rajendra Singh Rawat
                                    [protected]
                                    Oct 10, 2016
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Sep 08, 2016
                                    Updated by Rawat Raj
                                    In my previous mail continuation also let me know the correct mail ID where i can send the attachment of taped note.
                                    Verified Support
                                    Sep 09, 2016
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    We request you to visit any of the nearest HDFC bank Branch for further assistance.

                                    The complete address and contact details of our Branches are available on www.hdfcbank.com> Find your nearest > Branch.

                                    -Bejoy
                                    HDFC Bank Customer Assistance
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                                      Y
                                      Yamu629
                                      from Bengaluru, Karnataka
                                      Sep 8, 2016
                                      Resolved
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                                      Resolved

                                      Hi Sir/Madam

                                      This is regarding my HDFC credit card ending 7184 which I applied unable to bear a telephone call requesting to apply credit card. As I have been ignorant of the card, the card got blocked due to non-usage. Last year when I tried 3 times to apply for a credit card and it got rejected as bank showed that I already own a card. Through backend am trying to get a new card and in that name I have already paid 52000 to Harini for the card. Because of this I do not have a reference number also to approach bank. She had promised me card with 70000 free credit as a starting offer with the card and also return the money I have already paid for the card when the card is delivered. Later the offer turned into two cards. From April transactions have been going and till July I have transferred 52000(about 10-15k per month with various reasons shared by them) for this cause as requested. In July I was informed, that someone is coming to deliver the card and finally he didn't because he lost the cheque he was supposed to bring. Since it's already crossed 5 months from April when the initial chargesheet payment was made for the card and I see no response from Harini who keeps changing her phone number day to day basis and does not reply to mails or keep me informed, I request you to look into this matter. Also, I would like to remind that money value is decreasing everyday as cost is going high and I understand that bank is not going to give any benefit for the money they return back or this free credit they give many months later. If card issuance is going to take longer, kindly cancel the application and give me back the money. Pls let me know what details are required from me and settle this at the earliest.
                                      Oct 10, 2016
                                      Complaint marked as Resolved 
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Sep 09, 2016
                                      HDFC Bank Customer Care's response
                                      Dear Customer,

                                      I request you to share your card and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better .

                                      -Bejoy
                                      HDFC Bank Customer Assistance
                                      Helpful
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