HDFC Bank Complaints & Reviews

Dear Representative at HDFC Bank,

I would like to bring to your notice that your IVR system one of the most complicated to understand as well as worst in order to reach a customer care representative in any banking history.

On 26/08/16, I lost my entire mobile balance (more than Rs.100) but couldn't talk to your representative that could solve my problem.

I had a basic query to "active the newly...

Dear sir
I Yayati ignatius Vinayak Pawar, I have taken loan from HDFC bank for two wheeler ( Mahindra duro ) in 2013 then due to some financial problem I could not pay the EMI but in 2015 I have done the settlement accoutring to hdfc but still my name is been showed in cibil and I am not getting any loan cause of this
And I was told that henceforth their will be no outstanding on my name n they have givin me NOC also

Regards
Yayati Pawar
[protected]

After complete my emi this March month they deducted my AMT from my account in July month.
I write a mail many time to them they informed me ur check was bounced that why ur AMT was deducted.
First of all I already cleared my all emi I have a bank statement. Second if I have any pending AMT why they not informed me. They have my two cheque and both cheque AMT is approx 10000 RS how it possible to bounced because they deducted 15000 from my account so there is no possibility to bounce.
Again my question is why u submitted my security cheque.
As per Amit(agra branch) u don't have any pending AMT to clear only after that they started to deduct my emi from my account no is [protected]

They have been telling me that I paid a bill of 20000 for pizza in June-July 2014 and till now not able to provide me with the information. Even they informed me about the same fraud charge almost after one year from the charge accord on my card. I asked them to investigate and inform as that can be a fraud charge as I never paid any bill for pizza of 20000. They kept on saying that we have investigated and you made the payment. Since the card is on your name you have to make the payment. I denied making the payment and now they want top add the credit card payment account to my Car Loan account which never had any pending payment in last 3 years.

I have been forced and getting so many threatening calls from the recovery team and when I denied they said they will do anything to get the money.

Dear sir/ madam
i Ibrahim Tamboli . Loan a/c#41521404 having applied to PL through DSL by agreeing on term that int @ 11.49 and with zero processing fees and part payment/foreclosure charges and I want all the things written on emails, he Yes will get but approval of loan but once approved still didn't get on mail later he send person with agreement of 11.69% int rate including processing fees and Part payment / foreclosure charges, , , and convince me to signed doc for the time being so that if he had agreement in hand he will convince manager easily to reduce the rate to 11.25 or atleast 11, 49 % excluding any other charges also said me before finalising I will receive a confirmation call and email of interest rate, EMI amt, all other details.

But when HDFC person( mr Sunil ) called me and said interest rate higher than what mentioned in doc. not what I have agreed 11.49% and I said I don;t agree to it don't disbursed then called 2nd with same info and I disagree and third time he called me along with one lady who explain rate 13., , , something I said pagal ho kiya, , Check the document what it is written then she said 11.69% than I said no I dont want loan. Later DSL called me and try to convinced that he will get all the refunds of extra charges from bank dont worry i'm from native place only will not cheat you. than etc n all. DSL convince Manager after days of talk I receive directly disbursement message on last Saturday evening 8 PM around.
As soon as I call customer care who is not available and then immediate drop the [protected]@hdfc email to stop this forcefull Disbursement of loan I have not allowed to it. No action was take until 48 hrs and Tuesday I receive a call someone just to confirm what is issue and no action is taken yet.

Then I talk to costumer care raise a complained she denied and ask to visit bank if not send proxy. so may brother went as proxy along all documents. Hei requested you staff, for closer/ of a/c
i was informed that it need approval from manger as he in meeting for whole day, so i went next day did all formality, 25th Aug, now they told me they will do today Friday 26 Aug within a 10 mints task is this. Let see what happened.
Now nearly 4 days I have receive amt in my account on Monday and they are delaying the process and asking me to charges 1000 rs unnecessarily where forcefully loan has given to me on the term which i was not agreeing.
i request kindly look in to this matter asap .
i didnt expected this, such big brand bank, hdfc. your staff is private company must be very pro-active, with great pain and regret, This is not the ethical business to do.

Finally spoke with Prashat and he showed positive signed but let see what best can be happened.

Regards,

Ibrahim
[protected]

Dear sir/ madam
i barkat ramjee ravjani . sb a/c no[protected] having a/c with your
kurla kamani branch,
decide to close my a/c .so, i requested you staff, for closer/ of a/c
i was informed that it need approval from manger as he in meeting, so i went next day did all formality, 1 wk of aug, they told me they will give cal in 3 days
nows nearly 20 days no reply,
i request kindly look in to this matter asa possible .
i didnt expected this, such big brand bank, hdfc. your staff was rude. they did want to give cell no of manager.,
with great pain and regret, regquest pl understand the customer, he does not deposit his money, only but his faith and time also thank you

Dear Sir
Your when your loan salesman sign me from loan agreement form he can't fill the preccesing fee charges he said me your processing fee is 0% but when my load amount deposit into my ac they charges Rs 1221/- from my loan amount he fill after processing fee charges when i ask about him for this he said your file login on[protected] but am deposit my documents on[protected] your salesman cheat with me
My loan ac. 41349418
123810xxx34350
[protected]

Applied for personal loan with HDFC bank with loan reference number:41466604 on 1st Aug 2016 in BANGALORE.
Submitted all documents including 4 blank cheques as security.
After few verification, the bank employees informed over phone that my loan request got rejected.
I have not recieved formal communication regarding the same.
I mailed to saubhagya.[protected]@hdfcbank.com and an assistant Manohar with phone no: +91-[protected] asking the same was in vein.
The documents are not returned to me back.

However, the bank employees have not kept the confidentiality of the loan application and leaked my details with other banks.
I have been getting frequent calls for personal loan from other banks saying "your application is being rejected by HDFC. We offer better rates with no pre-condition" .
This is a serious offence.
How, does such confidential information gets leaked out of HDFC bank?
Why the bank is hesitant to give the confidential documents that i submitted? I heard repeatedly that only blank cheques will be submiteed back.

There is no response from the bank.
Only a bunch of people who are like sales agents would answer the call only to delay.

Can i file a criminal case against bank for such breach of conduct?
Who fixes the accountability of banks in this regard?
What penal action would be taken against bank for such breach?

Hi sir/madam,
This is regarding my personal loan which i have taken from hdfc bank
Loan number[protected]. My emi amount 17, 455 i unable to pay some unavoidable situation unable to pay last 2 months its 35000 around. I will pay this month end clear a emi and next most probably i clear the amcontionslyount and reagularise my account. I’m getting the threaten call, home knocking and unwanted words to use executives and and associates continuously. As soon i will my emi and pre closure my loan my level best.

Last time a executive to use bad words and he offer serve my wife.

Please let us know how to resolve this.

Regards
Rameshkumar

My name is Vignesh M, I am holding a HDFC credit card since November and my credit limit is 30k, out of this I spend 3k & 27k which includes 2 EMI's for amount 10k and 17k. These people never told the cons of credit( ie. min due) which literally affected me lot. Being 1st time credit card user I am really not aware of the crap behind the min due. Unknowingly I paid 2 r 3 months and suddenly a month i unable to clear due on time and collection team called for clearing due and gave me a shock asking me pay certain which seems on higher side and that time also promoting to pay min so that we won't disturb. After clear discussion came to know that min due won't make impact in due amount. But my financial situation forced me to pay min due and continuing the same till date for last 9 months (nearly 20k or more paid) and still my outstanding is 27 k. I am highly forced to be mental pressure. If asking clarification they are trying to prove and justifying their deduction.

I need help through this forum to close this Credit card with minimal pay considering the amount paid by me so far and get me relieved out this mental pressure.

I have done transactions using payzapp from mobile for 2xrs.2500 and rs.400 and rs.100 for a total of rs4500 with tata sky one after other as each of them kept failing. I have confirmed with tata sky that the money did not get credited to them.
I have raised complaints numbers 1133972, 1133973, 1133975 with hdfc and yet they are making me jump all the hoops, trying to part me with my hard earned money.

This experience happened with my spouse's debit card too. For some reason, if a transaction fails, say goodbye to your money. They will make the process as unfriendly as possible in case the transactions fail so that you'll get vexed and ignore it.

Shame on them!

- siva

The bank has charged my account for two quarters Rs.114 and 115 towards program management fees. The bank did not intimate about this. Account holder's confirmation is necessary before charging any such amount. The bank has done this unilaterally. I request that such amount should be credited back. Otherwise I will be compelled to close my account.

Cust id 35190927
many times and many request are pending from more than 1 yr
all un resolved

ot even reply after many emails and calls
also took 14 times followup
my credit card chargeback now sums upti 50k and stil they r wasting time on fianance charges

Its happening from last one year, even multiple followups were ignored and valuble money and time is wasted in nonsense

Hi,
when i log in the HDFC credit card net banking. It shows no card registered and when i try to register my card it shows it is already registered and contact customer support for further assistance but shows no details of my card.
I have called customer care 5-6 times but every time they come up with an excuse that systems are not working.
Please consider my request and do the needful.

Thanks
Naveen Sharma
Mb: [protected]

Sir i am sorry to inform you that at the time of telecalling by your bank reprsentive she assured me issue life time free credit card. I conveyed her if you cannot give me life time free card then no need to issue me. Then why your bank issued me credit card. I have recording of this conversation. If their is no provision in your bank for life time free card why she committed me. You check your record this is purely shows that your bank is doing fraud with the public. Recently talked with your bank person he said after confirmation i will convey yu but till date he not conveyed me, now you said if you are not interested you send the request for closer. If necessary action not taken i have to take the support of legal cell.

Regards
Tirlochan singh

I am a credit card holder of HDFC Bank, credit card No. is [protected]. I am not using the credit card services and have already deposited all the liable amount on it month wise, but still some unnecessary charges are being imposed on it. I asked bank officials several times over phone to discard these charges. But there is no satisfactory response from their side. Kindly please arrange to deactivate the credit card service with immediate effect.

Thanks.

Numbers of policy along with credit card without my confirmation & acknowledgement. I neither activate nor swipe my credit card till now. But bank automatically sold me hdfc policy & automatically deducted amount... I following back six months but not answer me hdfc. I loss 30000 rs. I inform to hdfc refund my loss amount within 7 days and close my bank account and credit card account asap.

I requested online for credit card. Application accepted & provide me the credit card. But company sold me the medical policy along with credit card without my confirmation & acknowledgement. I neither activate nor swipe my credit card till now. But bank automatically sold me hdfc standard life insurance medical policy & automatically deducted amount from my salary account for three months. When i ask to bank about my acknowledge of policy. They did not provide me any acknowledgement. I also talk with tollfree no. They did not give satisfied answer. They tell me all insurance premium amount paid once through your credit card. Now bank inspite refunding my deducted amount he block my transaction inspite the sufficeint amount. The bank harassing me. I required urgently money but i could not do so instead of sufficient amount in my salary account. Please help me because i am very much depression due to harassment by bank.

Dear sir/madam,
I rajiv singh holding hdfc bank credit card ([protected]) from last many years but, from last few months i am continuously facing problem on my credit card and having lots of issues and also i am not getting proper response from customer care on my issues.
Now, i would like to inform you that i had registered for smart pay on my lic policy’s last year but as per your customer care agents i was registered late or it got approved late, i was told to make the payment last year from my side. Again this time i called up customer care before my due date to confirm wheather who is going to make the payments for my lic policies. And they told me that the payment will be done from the hdfc bank but, i haven’t received any confirmation of payment from hdfc bank before the due date of my first policy who’s policy number was :[protected]And due date was 09/07/1017). I waited till 7th july 2016 to receive any confirmation from bank. And finally i had done the payment on 07th july 2016.

Again i contacted the bank to confirm for the payment of my 2nd lic policy:[protected] for which due date was 28th july 2016. And they told me that for this policy the bank is going to make the payment but again this time i had not received any confirmation from the bank till my due date and finally i had the payment for my 2nd policy on the last due date from my credit card on 28th july 2016. I got a mail on monday, august 1, 2016 8:56 am, from smart pay [protected]@billdesk.in.

That:

Dear rajiv singh.

You have the following new bill for payment on hdfc bank smart pay:

Biller name: lic
Policy number:[protected]
Premium amount: 4186

Due date: 28th august 2016
Bill amount (Rs ps): 4263.00
Payment amount (Rs ps): 4263.00
Pay date: 18th august 2016
I don’t know from where you got this date that my due date is 18th august 2016. I am sending the scan copy of my policy documents and the payment receipt i request you to please go thru it.

After i received this mail i send a mail to priorityredressal. [protected]@hdfcbank.com on 10th august 2016 @ 09:53 am and inform them by sending my scanned policy documents and payment receipt to cancel the payment from smart pay as i had already done the payment from my credit card.

I had not received any reply for the team so; again i send reminder mail on 12th august 2016 @ 12:48 pm to cancel the payment. But finally i got message on my mobile number on 19th august 2016 that my account is debited and payment is made against the policy no.:[protected].
This is my humble request to cancel my all the smart pay which is linked to my account and please solve this matter as early as possible before the billing cycle and give me the exact figure. I am sending the scan copy of my policy documents and payment receipt for your reference.

Please do the needful as earliest.

Regards
Rajiv singh

This sis an in ethical gesture and crime by hdfc bank.
A person who lost his job and his life came in turmoil and challenges du to family responsibility;
He stopped getting salary credits in his account and therefore was not able to keep minimum balance in hid hdfc account.
But hdfc bank keep on adding penalties to make his account negative; the person and his family and not educated but hdfc did not make attempt to call or approach this person (Sudharshan bagdi) for understanding reason for not keeping minimum balance in his account ([protected]);
After many years when sudarshan approached hdfc bank, he was humiliated and harassed as his account was in negative balance due to non –maintenance of funds as he was not getting salary for many years in his account.
I had approached my relation ship manager (Gracy nadar), i will post this article against insensitive and a cheat bank who works like dacoit on poor helpless people of india, apart from posting this help to numerous ngo’s in india,
If required i will tweet this to entire nation and create a petition and movement against hdfc bank for this cruel behavior of hdfc bank against poor indian national.
And showcase this as an incident which will only bring shame to hdfc.

I request hdfc to call me at [protected] and help sudharshan close this account ([protected]) forever with hdfc bank. Shame on hdfc for harassing a poor man.