HDFC Bank Complaints & Reviews

I am saving a/c customer of hdfc vidyadhar nagar, jaipur, my s/b a/c no [protected] was opened as zero balance a/c by bank refrence. But bank debited minimum balance charges time to time, for this reason i mail to close my a/c and send closer form. After this bank again debited minimum balance charge and not close the a/c. After i personally visit the bank and a/c closing proccisor complite with deposit of minimum balance charge, all minimum balance charges are against the rbi guideline. Please take the action against the bank, and force to bank reclaim my minimum balance charges which are debited time to time from my saving a/c.
Gyanesh b sharma vidyadhar nagar jaipur (Raj) mobile no [protected] / [protected] [protected]@yahoo.Com

I have tried calling to the hdfc customer care executive to get clarification on the message i had received saying if i purchase any samsung product i'll be getting rs.2, 000/- as a cask back & according to that i had made the transaction. Firstly 2 customer care executive took all the details & kept on hold which i was holding continues for 15-20mins & disconnected the call. Again made an attempt to call back rukhsar had answered the call & even she did the same. After that when i again called person with the name rizwan came online & kept the call on waiting n didn't turned up.

I am dharmender kumar, having account number - [protected], address :50, masudpur, vasant kunj, main road, new delhi.110070.

On 25th july to 11 aug 10 deduction was done from my account with out any information. If you want to deduct, kindly firstly inform. So requested you to refund for all this amount, otherwise i will go rbi and further action.

25 jul 2016 - amb chrg incl st & cess for may2016 172.24
29 jul 2016 - amb chrg incl st & cess for may2016 198.12
29 jul 2016 - amb chrg incl st & cess for may2016 0.64
29 jul 2016 - amb chrg incl st & cess for may2016 175.12
29 jul 2016 - amb chrg incl st & cess for may2016 114.75
10 aug 2016 - amb chrg incl st & cess for may2016 18.51
10 aug 2016 - amb chrg incl st & cess for jun2016 45.99
11 aug 2016 - amb chrg incl st & cess for jun2016 471.51
11 aug 2016 - amb chrg incl st & cess for jun2016 9.98
10 aug 2016 - amb chrg incl st & cess for jul2016 690.00

Total:- 1896.23


Dharmender kumar

[protected]

[protected]@gmail.Com

I sent a mail to hdfc bank on 4th august regarding my cibil issue due to credit card payment. On 6th aug 2016 at 3:19 pm, i got a call from miss monika khanna, of new delhi branch, one of your executive in credit card quality team. She just told me there is nothing wrong from their side and they cannot do anything for this. I asked her to suggest me how can i get rid of this problem, but she was very rude and said this is my problem and i have to deal with it, but they cannot help anything on this regard.

My concern is very simple. My cibil score got decreased as per my payment history from a certain descent score. Now i cleared all my dues. So should not it get updated to the previous existing score? If its not like that how can i get back my previous score to avail any credit in future? Please help or suggest in this regard. This same question i was asking to that lady. But she was not in a mood to explain anything.

The personal loan dept is saying that the status of my captioned loan account in cibil is correctly updated as “blank”

I have mailed to cibil customer care regarding this. They are saying this depends upon credit institutions. So i can't understand what should i do?

Another thing i wanted to request you that i have not received my noc after clearing the credit card dues. I have been requesting mr ashish sharma of new delhi branch, one of the credit card executive, but he is not giving any response.
So please send my noc at the earliest to my mail id.

Dears,
Today(11.08.2016) morning I had used our hdfc debit card for IRCTC ticket booking. But first transaction was declined by irctc due to ticket availability. And I took second transaction on same irctc. it was booked. so no issue on this second transaction. Kindly refund first transaction immediately because it's needful.

ACCOUNT NAME : SURESHBABU S
ACCOUNT NUMBER: [protected]
AMOUNT : Rs.1731.00
Type : irctc ticket booking

Stopmasage to my mobile number [protected]. Hdfc bank jaisalmer account number, 28800503

Respected Team, I am writing my concern which makes me irritate about the banking Services. I've made a self deposit on July 22nd on Siruseri branch. When I checked with person who is on teller counter told me to wait 3 working days.On fourth day, i called customer care and come to know abt tht my check was not cleared due to undated in the respective columns.
On what basis teller has issued an acknowledgement receipt to me?Also, I've struggling still for that check and visited the same branch so many times .Still, that cheque leaf has not been handover to me.For a simple transaction, I've lost so many valuable hours and days.Please help me to resolve my issue. Would like to re -deposit the same cheque into my account as that person is out of station now.Kindly help me to solve my problem

My mother was having account in hdfc bank and lastly we check the balance was 3000rs afterwards we lost the atm and passbook of the bank and after a year nope bank showing us the negative balance of -4900rs for non maintenance, and telling that will not close it until we pay charges, please look in the same and guide wht legal action should we take? Neede to claim in consumer court?

Amount 28.75 is getting deducted with the description eaw dec chg (Atm withdrawal charges) eventhough my account was opened as salary account and was said there will be no sur charges for any no of withdrawals from atm other than hdfc. There were no intimation regarding the policy change if any also. This is very bad and unprofessionalism as a reputed worldwide bank shouldn't be doing this.

It has been around 6-7 months i have applied for the credit card for hdfc bank but due to their poor services i am still waiting for my credit card. I have applied many times for card and their employes didn't respond well. They have taken a reference number 3-4 times but not action taken till now. So please look at this matter and solve my issue as soon as possible also i am having all the documents required. There is delay from their side only.

Dear sir
I inform you that i had aplied personal loan your bank so all document require from your hand submited but employee give me knowledge careless and reject my loan 1400hundred rupees destory not konw policy your employee
I am very sad your customer service please see the mater and do the need full


Very sadness
Abhishek ranjan
Mob-[protected]

Dear sir/mam,

I'm using hdfc credit card
524216xx xxxx 1005

I'm using hdfc credit card. Last year december i have purchased one of the phone using credit card with emi. I have paid emi till february some family i have miss emi. So after 2 month i have paid twice emi but surpriselly bank closed my emi account. When i called customer care he told me we have send you notification on phone and your address. But not receive any single notification. Same i have told customers care he just niglet all thing and tell me if have paid all closed amount in shot if it not possible i have paid 6300 rs immediately. So we can rearrange emi and you can start emi account on remaining amount. I have paid 6300rs amount and called customer are this tym i got other representative same i have tell all scenario and he just tell me we can not told our customer like this you have paid all amount.
I have just frustrated and shoking when i was haird from him.

After they i have received call from hdfc bank lady he just told i have paid 1000 as remaining amount but when i have tell him send mi mail for confirmation so she told mi i have confirmed the same. So i have a just awaiting for called since 3 days not receive called from hdfc bank.

I need to solved this issue asap.


Regards,
Sameer r mundekar
[protected]

I v k srivastava wanted to intimate you that i have four savings accounts and services provided by bank earlier was excellent now a days from last two months it is very difficult to get the work done in hdfc swarupnagar bank kanpur
Even i was told we r having classic bank account.
I therefore request you to please close my account

A month ago i requestted to open recurring account min bal ten lac after two days i was informed they are fail to open this account because officers are absent in these days

Yesterday i asked for accountstatement of previous session

They told me to give a request we have given written request
Now today in morning we are continuously calling but they are not picking up phone when i send my staff they informed today not possible. These are the problem we are facing see if you can resolve.

Vijay srivastava customers i'd 40252678
Ruchi srivastava customer id 40252629

Dear concern;
As my credit card expired on 05/16 bearing no :- [protected] and had asked our hdfc branch in leh for re-issue of credit card which should not be case.
It has been now almost two months, as a normal routine it has to be delivered to the customer before the old one expires. Its really very bad experience for me to continue as a hdfc customer if your services remains like this.
So kindly up date me if the card will be issued if yes then when. Your response towards customer service reminds me of old govt banks..
Looking forward for an early reply.
Regards.
Ajaz radhu

I have applied for credit card on june 6 and still not received. The status shows as disapproved even after submitting all documents and completion of physical verification. The hdfc phone bankers is not giving the reason for rejection as well as not providing solution to continue the processing of the current credit card for which i had applied.

My reference number is [protected]s2.
Email id - shank. [protected]@gmail.Com

Dear sir
I am hirendra kumar having account in rajnagar ghaziabad branch no. 153 within 15 days 1725rs charged from my account when i request to reversed my amount they told me as mean behavior your amount ll not reverse. I fully dissatisfied with that branch bankers and manager.
So something otherwise i legally impose a case on there as undisciplined behaviour.
My acc[protected]
Contact [protected]
[protected]

Dear sir

I am filling this complaint against hdfc bank boisar tarapur branch siv kala arcade.

On 1st august 2016 i am in meeting with my client, so i send my friend to deposit rs 3102 cash in my saving account, this cash deposited for loan emi for my activa scooty, which is deducted from my saving account.

Now bank is saying this is third party transaction and we have charged for this.
br...

Hi all,

This is the mail send from hdfc bank at 14:00hrs as on 08/08/2016

Dear mr. Saxena,

Thank you for your patience and co-operation.

It has been our constant endeavor to serve our customers with required element of precision in service and thereby striving for customer delight.

We would to like to inform you that both the account numbers ending with *9255 and *3423 have been closed. Hence, you will not receive any sms for the same.

We would like to thank you for your feedback and assure you of our best services.

Should you require any further clarification, please feel free to contact ms. Avantika ahuja at avantika. [protected]@hdfcbank.Com.

In line with our focus and commitment to customer service, we trust the issue has been resolved to your satisfaction. If you are not satisfied with the resolution, you may write to our grievance redressal officer mr. Shrikant shashikant sapre at hdfc bank ltd., 5th floor, tower b, peninsula business park, ganpatrao kadam marg, lower parel (West), mumbai 400013 or e-mail at grievance. [protected]@hdfcbank.Com.

Alternatively, you can call our grievance cell at toll free:[protected] or tel:[protected].


At 16:27hrs on 08/08/2016, hdfc bank is asking money from me via sms [screenshot attached]. I must say that i had already closed down my account and the same has been confirmed by hdfc bank in written mail that why hdfc bank is asking money from me???

I must say that hdfc bank is poor bank and already most corrupted bank that why asking money from me. I had already put this matter to ombudsman this time.

Regards,
Sankalp
+91-[protected] (Mobile)

Dear sir,

Called mr. Ansh gujral 45 time6s who attended call at 10 pm and says that he is mr. Chindesh rajput and denied to give the number of mr. Anurag srivastava who said that is sr. Rm but now number not working. Mr. Rajput is abusive and no one listening with still to receive bond paper. I also made another policy of 1.44 lacs after 40 percent discount but things are different what they gave in writing and now no one attending. They dealt with id's
Mail id - srivastava. Anurag. [protected]@gmail.Com
Anurag. [protected]@hdfclife.In t:[protected]
E: gujral. [protected]@gmail.Com t:[protected]

Kindly help.

Dear, hdfc. I am getting sick due to simultaneous call from your loan department executives on 7-8 times in a day. Believe, me i am on the extreme of irritation due to such activity. Please stop calling me for loans. I dont want any services from your bank as today and in future also. Else, i would have to drag you to the trai. Or senior consumer authorities.