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HDFC Bank Complaints & Reviews

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Updated: Apr 29, 2026
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P
pramod Kr.yadav
from Mumbai, Maharashtra
Aug 28, 2016
Resolved
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Address: Kanpur, Uttar Pradesh, 208017

Dear Sir,

I am holding salary account in HDFC Bank, Account No: [protected]

I am using UBI ATM at Sarai Maswanpur Kanpur Nagar branch for cash withdrawal for Rs. 2, 000/- on dated 27/08/2016 .

Due to non networking, we cannot get cash for ATM machine, againt Ref. No[protected] dt. 27/08/2016 .

In same day our balance is rs. 5966/-

After not received cash from HDFC, I am using more one time withdrow money 500 Rs.
Our passbook HDFC Bank Debited 2000/-, which cash not received by ATM and
UBI ATM also debited Rs. 2000/-, which we get cash.

So, Please reverse the entry againstRef. No[protected] dt. 27/08/2016 . and credited recovered amount of Rs. 2000/-


Rgds

Pramod Yadav
Mobile No: [protected]
Sep 29, 2016
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Aug 29, 2016
HDFC Bank Customer Care's response
Dear Customer,

We like to confirm that Reference number/docket number for your is 1135478, You can also get the status update by speaking to our Phonebankers quoting the above Reference Number.
For our phone banking numbers, kindly visit http://www.hdfcbank.com/personal/find-your-nearest/find-phone-banking

-Natasha
HDFC Bank Customer Assistance
Dear Sir/Madam

My name is Arvind M Patel and my account no. is [protected] please send me new cheque book becoz my old cheque book already finished .


Regard,
Arvind Patel
I asked HDFC bank to open a saving account for my minor daughter & bank informed that opening an account is not possible without surname, I am very surprise to know this and they denied for opening an account.

my daughter name doesn't have surname
Atin Kumar
[protected]
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    23911079
    from Mumbai, Maharashtra
    Aug 27, 2016
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    Resolved

    Refund of money

    Address: Karnal, Haryana, 132001

    Shagun chhabra.credit card no.[protected]..from March I registered auto pay minimum as I am not aware about it bank has cut charges for this..today I cum to know about this from one of the employee of the bank..nw i deregisertered auto pay .so I request the authorities to refund my money back which is cut as bank charges...I shall b very grateful to you for this....
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    A
    Atul Bhola
    from Mohali, Punjab
    Aug 27, 2016
    Resolved
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    Resolved

    Address: Mohali, Punjab, 160064
    Website: hdfcbank.com

    I transferred 2400 Rs via IMPS to SBI account on 12 August 2016. But payment transferred failed.

    Status:-
    ""Your last transaction has been timed out. You will receive your status in your mobile shortly""

    I registered the complaint in HDFC customer Care as well ( complaint number moh c[protected] .

    Today is 27 August 2016 but I didn't get my money back neither it has been transferred to SBI account of Jaswinder singh.

    Please refund my money ASAP. My account number is :- [protected]
    May 15, 2017
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Aug 31, 2016
    HDFC Bank Customer Care's response
    Dear Atul,

    We regret the inconvenience caused. Our team has made a note of your concerns and will contact you soon with an update on your issue with in 3 working days. Reference number for your query is[protected].

    -Anay
    HDFC Bank Customer Assistance
    Aug 31, 2016
    Updated by Atul Bhola
    call me at +91-[protected]
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      M
      manish karera
      from Hyderabad, Telangana
      Aug 27, 2016
      Resolved
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      Resolved

      Address: Thane, Maharashtra, 400603

      The lady from hdfc bank called me and asked for credit card.

      He told the card limit will be between 50000 to 100000

      But when i checked rite now after receipt of card they are telling the limit is of only 20000.

      When i called up the hdfc customer care there executive (rohit dhangare)
      He said the limit will be 20000 only and he is unable to help me for same and he said you can write a letter to chennai.
      This guy was unable to understand that i am escalating an issue to which he was taking very casually.

      I told him to connect me to any senior he said none of them can help you they will also say same thing.

      This customer care guy was very casual on approach to handle my query and concern that is the reason why i am putting my query and complain on this forum
      Oct 1, 2016
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Aug 31, 2016
      HDFC Bank Customer Care's response
      Dear Customer,

      Kindly mail us at [protected]@hdfcbank.com with customer ID/credit card number, issue in details and registered contact number mentioning reference Id TTU[protected] in the subject line. The respective department will look into your issue.

      -Natasha
      HDFC Bank Customer Assistance
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        A
        Akash21092
        from Pune, Maharashtra
        Aug 26, 2016
        Resolved
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        Resolved

        Address: Pune, Maharashtra, 911403
        Website: www.hdfclifeservices.com

        There is a deduction of hdfc life insurance EMI from my credit card account since last 6 months, which i have activated.
        When i call credit card service dept. they are saying that i have activated hdfc policy and when i call hdfc life service dept they are saying that there is no any policy activated on there database records.I have not receive any documents regarding this policies
        I neither got response from hdfc credit card services nor from hdfc life insurance services and my EMI are goes on deducting from my account.I have also visit hdfc bank as well as hdfc life insurance office both are pointing towards each other I have also call recording from both of the dept please help me out.
        This is very frustrating situation.
        Aug 6, 2021
        Complaint marked as Resolved 
        HDFC Life customer support has been notified about the posted complaint.
        Aug 26, 2016
        Updated by Akash21092
        I have not activated any policies as such please suggest some help
        Hi Akash, apologies for any inconvenience caused. Please email us your HDFC Bank credit card statement to [protected]@hdfclife.com for us to investigate on the raised issue further.
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          B
          bablibani
          from Delhi, Delhi
          Aug 26, 2016
          Resolved
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          Resolved

          Pl.note that I have taken a personal lon from HDFC (Loan Account No.[protected] for a tenure of 60 months and have been paying my EMIs regularly without default starting from 04.12.2015.Recently I had applied for a top up of my current loan (Rs.3 lakh approx)(Loan Ref.[protected] that too on your bank personnel's regular insistence.But to my surprise, I came to know that the application has been declined by the concerned Credit Manager because my employer TRF LTD.(A TATA ENTERPRISE) has gone into BIFR.I would like to state that our Co. is a TATA Group Co. and already we have made a turnaround by posting Profit in June Qr'16 as submitted to Stock Exchange.So credibility of a TATA Co. cannot be questioned like this.Hence, I would request you to reconsider my application and sanction it.
          Sep 30, 2016
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Aug 30, 2016
          HDFC Bank Customer Care's response
          Dear Customer,

          We are looking into the issue and will respond to you with e-mail reference number[protected] within 3 working days.

          -Anay
          HDFC Bank Customer Assistance
          sir my name vijay kumar chauhan .62 year old.retaired service man.my name cibil in list..ples delete my name in cibil.
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            S
            Shakti Thapa
            from Noida, Uttar Pradesh
            Aug 26, 2016
            Resolved
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            Resolved

            Misleading IVR System Resulting in Loss of Mobile Balance as well as increased Anger

            Address: 110070

            Dear Representative at HDFC Bank,

            I would like to bring to your notice that your IVR system one of the most complicated to understand as well as worst in order to reach a customer care representative in any banking history.

            On 26/08/16, I lost my entire mobile balance (more than Rs.100) but couldn't talk to your representative that could solve my problem.

            I had a basic query to "active the newly...
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            Y
            Yayati Ignatius Pawar
            from Pune, Maharashtra
            Aug 26, 2016
            Resolved
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            Resolved

            Address: Aurangabad, Maharashtra, 431002
            Website: Consumer complaint

            Dear sir
            I Yayati ignatius Vinayak Pawar, I have taken loan from HDFC bank for two wheeler ( Mahindra duro ) in 2013 then due to some financial problem I could not pay the EMI but in 2015 I have done the settlement accoutring to hdfc but still my name is been showed in cibil and I am not getting any loan cause of this
            And I was told that henceforth their will be no outstanding on my name n they have givin me NOC also

            Regards
            Yayati Pawar
            [protected]
            Sep 27, 2016
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Aug 27, 2016
            HDFC Bank Customer Care's response
            Dear Customer,

            Kindly mail us at [protected]@hdfcbank.com with loan account number, issue in details and registered contact number mentioning reference Id TTU[protected] in the subject line. The concerned department will look into your issue.

            -Natasha
            HDFC Bank Customer Assistance
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              N
              nav.rananep
              Aug 26, 2016
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              Address: New Delhi, Delhi, 110085
              Website: na

              After complete my emi this March month they deducted my AMT from my account in July month.
              I write a mail many time to them they informed me ur check was bounced that why ur AMT was deducted.
              First of all I already cleared my all emi I have a bank statement. Second if I have any pending AMT why they not informed me. They have my two cheque and both cheque AMT is approx 10000 RS how it possible to bounced because they deducted 15000 from my account so there is no possibility to bounce.
              Again my question is why u submitted my security cheque.
              As per Amit(agra branch) u don't have any pending AMT to clear only after that they started to deduct my emi from my account no is [protected]
              Oct 1, 2016
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Aug 31, 2016
              HDFC Bank Customer Care's response
              Dear Customer,

              Our senior management team is investigating in the matter and will update you in 3 working days.

              -Anay
              HDFC Bank Customer Assistance
              Dear Sir'

              I have availed personal from HDFC bank and paying the installements
              regularly, I want to have loan track record for availing housingloan
              I have forgotten Loan Account Number

              Request to provide assistance
              my PAN NO. ACCPK0265C, ADHAR NO.[protected]
              NAME KANCHIRAJU GANAPATHI RAO
              NALGONDA
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                J
                Jeet22
                from New Delhi, Delhi
                Aug 26, 2016
                Resolved
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                Resolved

                Address: New Delhi, Delhi, 110051
                Website: www.hdfcbank.com

                They have been telling me that I paid a bill of 20000 for pizza in June-July 2014 and till now not able to provide me with the information. Even they informed me about the same fraud charge almost after one year from the charge accord on my card. I asked them to investigate and inform as that can be a fraud charge as I never paid any bill for pizza of 20000. They kept on saying that we have investigated and you made the payment. Since the card is on your name you have to make the payment. I denied making the payment and now they want top add the credit card payment account to my Car Loan account which never had any pending payment in last 3 years.

                I have been forced and getting so many threatening calls from the recovery team and when I denied they said they will do anything to get the money.
                Sep 27, 2016
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Aug 27, 2016
                HDFC Bank Customer Care's response
                Dear Customer,

                Kindly mail us at [protected]@hdfcbank.com with customer ID/credit card number, issue in detail and registered contact number mentioning reference Id TTU[protected] in the subject line. The concerned department will look into your issue.

                -Natasha
                HDFC Bank Customer Assistance
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                  I
                  Ibrahim Tamboli
                  from Mumbai, Maharashtra
                  Aug 26, 2016
                  Resolved
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                  Address: 411042

                  Dear sir/ madam
                  i Ibrahim Tamboli . Loan a/c#41521404 having applied to PL through DSL by agreeing on term that int @ 11.49 and with zero processing fees and part payment/foreclosure charges and I want all the things written on emails, he Yes will get but approval of loan but once approved still didn't get on mail later he send person with agreement of 11.69% int rate including processing fees and Part payment / foreclosure charges, , , and convince me to signed doc for the time being so that if he had agreement in hand he will convince manager easily to reduce the rate to 11.25 or atleast 11, 49 % excluding any other charges also said me before finalising I will receive a confirmation call and email of interest rate, EMI amt, all other details.

                  But when HDFC person( mr Sunil ) called me and said interest rate higher than what mentioned in doc. not what I have agreed 11.49% and I said I don;t agree to it don't disbursed then called 2nd with same info and I disagree and third time he called me along with one lady who explain rate 13., , , something I said pagal ho kiya, , Check the document what it is written then she said 11.69% than I said no I dont want loan. Later DSL called me and try to convinced that he will get all the refunds of extra charges from bank dont worry i'm from native place only will not cheat you. than etc n all. DSL convince Manager after days of talk I receive directly disbursement message on last Saturday evening 8 PM around.
                  As soon as I call customer care who is not available and then immediate drop the [protected]@hdfc email to stop this forcefull Disbursement of loan I have not allowed to it. No action was take until 48 hrs and Tuesday I receive a call someone just to confirm what is issue and no action is taken yet.

                  Then I talk to costumer care raise a complained she denied and ask to visit bank if not send proxy. so may brother went as proxy along all documents. Hei requested you staff, for closer/ of a/c
                  i was informed that it need approval from manger as he in meeting for whole day, so i went next day did all formality, 25th Aug, now they told me they will do today Friday 26 Aug within a 10 mints task is this. Let see what happened.
                  Now nearly 4 days I have receive amt in my account on Monday and they are delaying the process and asking me to charges 1000 rs unnecessarily where forcefully loan has given to me on the term which i was not agreeing.
                  i request kindly look in to this matter asap .
                  i didnt expected this, such big brand bank, hdfc. your staff is private company must be very pro-active, with great pain and regret, This is not the ethical business to do.

                  Finally spoke with Prashat and he showed positive signed but let see what best can be happened.

                  Regards,

                  Ibrahim
                  [protected]
                  Sep 29, 2016
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Aug 29, 2016
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  Our team has responded to you through email vide ref id[protected] on August 29, 2016 11:49 AM. Do revert to our email in case of any pending issue.

                  -Bejoy
                  HDFC Bank Customer Assistance
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                    B
                    baba1
                    from Mumbai, Maharashtra
                    Aug 25, 2016
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                    Address: Mumbai City, Maharashtra, 400070

                    Dear sir/ madam
                    i barkat ramjee ravjani . sb a/c no[protected] having a/c with your
                    kurla kamani branch,
                    decide to close my a/c .so, i requested you staff, for closer/ of a/c
                    i was informed that it need approval from manger as he in meeting, so i went next day did all formality, 1 wk of aug, they told me they will give cal in 3 days
                    nows nearly 20 days no reply,
                    i request kindly look in to this matter asa possible .
                    i didnt expected this, such big brand bank, hdfc. your staff was rude. they did want to give cell no of manager.,
                    with great pain and regret, regquest pl understand the customer, he does not deposit his money, only but his faith and time also thank you
                    Sep 25, 2016
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Aug 25, 2016
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    We sincerely apologies for the inconvenience caused to you. You account has been already closed on August 04, 2016.

                    -Bejoy
                    HDFC Bank Customer Assistance
                    Many deductions happened in account stating DC INTL POS TXN MARKUP.Lot of money got deducted without any reason.It is very inconvenient to deduct money without reason.I feel very bad.nearly 2000k rupees
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                      V
                      Vishalgill
                      from Srinagar, Jammu and Kashmir
                      Aug 24, 2016
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                      Address: Ludhiana, Punjab, 141001

                      Dear Sir
                      Your when your loan salesman sign me from loan agreement form he can't fill the preccesing fee charges he said me your processing fee is 0% but when my load amount deposit into my ac they charges Rs 1221/- from my loan amount he fill after processing fee charges when i ask about him for this he said your file login on[protected] but am deposit my documents on[protected] your salesman cheat with me
                      My loan ac. 41349418
                      123810xxx34350
                      [protected]
                      HDFC Bank customer support has been notified about the posted complaint.
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                        B
                        bkvinayak
                        from Bengaluru, Karnataka
                        Aug 24, 2016
                        Resolved
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                        Address: 560085

                        Applied for personal loan with HDFC bank with loan reference number:41466604 on 1st Aug 2016 in BANGALORE.
                        Submitted all documents including 4 blank cheques as security.
                        After few verification, the bank employees informed over phone that my loan request got rejected.
                        I have not recieved formal communication regarding the same.
                        I mailed to saubhagya.[protected]@hdfcbank.com and an assistant Manohar with phone no: +91-[protected] asking the same was in vein.
                        The documents are not returned to me back.

                        However, the bank employees have not kept the confidentiality of the loan application and leaked my details with other banks.
                        I have been getting frequent calls for personal loan from other banks saying "your application is being rejected by HDFC. We offer better rates with no pre-condition" .
                        This is a serious offence.
                        How, does such confidential information gets leaked out of HDFC bank?
                        Why the bank is hesitant to give the confidential documents that i submitted? I heard repeatedly that only blank cheques will be submiteed back.

                        There is no response from the bank.
                        Only a bunch of people who are like sales agents would answer the call only to delay.

                        Can i file a criminal case against bank for such breach of conduct?
                        Who fixes the accountability of banks in this regard?
                        What penal action would be taken against bank for such breach?
                        Oct 1, 2016
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Aug 31, 2016
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        Your email has been received vide ref id[protected]. Our team will respond to you in 3 working days.

                        -Anay
                        HDFC Bank Customer Assistance
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                          R
                          Rameshkumar Panneerselvam
                          from Chennai, Tamil Nadu
                          Aug 24, 2016
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                          Address: Chennai, Tamil Nadu, 600041
                          Website: www.hdfcbank.com

                          Hi sir/madam,
                          This is regarding my personal loan which i have taken from hdfc bank
                          Loan number[protected]. My emi amount 17, 455 i unable to pay some unavoidable situation unable to pay last 2 months its 35000 around. I will pay this month end clear a emi and next most probably i clear the amcontionslyount and reagularise my account. I’m getting the threaten call, home knocking and unwanted words to use executives and and associates continuously. As soon i will my emi and pre closure my loan my level best.

                          Last time a executive to use bad words and he offer serve my wife.

                          Please let us know how to resolve this.

                          Regards
                          Rameshkumar
                          HDFC Bank customer support has been notified about the posted complaint.
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                            Vigneshmani092
                            from Bengaluru, Karnataka
                            Aug 24, 2016
                            Resolved
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                            Resolved

                            Address: Bangalore, Karnataka, 560029

                            My name is Vignesh M, I am holding a HDFC credit card since November and my credit limit is 30k, out of this I spend 3k & 27k which includes 2 EMI's for amount 10k and 17k. These people never told the cons of credit( ie. min due) which literally affected me lot. Being 1st time credit card user I am really not aware of the crap behind the min due. Unknowingly I paid 2 r 3 months and suddenly a month i unable to clear due on time and collection team called for clearing due and gave me a shock asking me pay certain which seems on higher side and that time also promoting to pay min so that we won't disturb. After clear discussion came to know that min due won't make impact in due amount. But my financial situation forced me to pay min due and continuing the same till date for last 9 months (nearly 20k or more paid) and still my outstanding is 27 k. I am highly forced to be mental pressure. If asking clarification they are trying to prove and justifying their deduction.

                            I need help through this forum to close this Credit card with minimal pay considering the amount paid by me so far and get me relieved out this mental pressure.
                            Sep 26, 2016
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Aug 26, 2016
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            Kindly mail us at [protected]@hdfcbank.com with customer ID/credit card number, issue in details and registered contact number mentioning reference Id TTU[protected] in the subject line. The concerned department will look into your issue.

                            -Natasha
                            HDFC Bank Customer Assistance
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                              S
                              ssanagav
                              from Hyderabad, Telangana
                              Aug 24, 2016
                              Resolved
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                              Resolved

                              Address: Hyderabad, Andhra Pradesh, 500082

                              I have done transactions using payzapp from mobile for 2xrs.2500 and rs.400 and rs.100 for a total of rs4500 with tata sky one after other as each of them kept failing. I have confirmed with tata sky that the money did not get credited to them.
                              I have raised complaints numbers 1133972, 1133973, 1133975 with hdfc and yet they are making me jump all the hoops, trying to part me with my hard earned money.

                              This experience happened with my spouse's debit card too. For some reason, if a transaction fails, say goodbye to your money. They will make the process as unfriendly as possible in case the transactions fail so that you'll get vexed and ignore it.

                              Shame on them!

                              - siva
                              Sep 26, 2016
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Aug 24, 2016
                              HDFC Bank Customer Care's response
                              Dear Siva,

                              Apologies for the inconvenience caused.

                              Request you to please share your registered contact details and transaction details on the below Link:

                              https://leads.hdfcbank.com/applications/webforms/apply/Payzapp_Feedback/index.aspx. You can also call us on our TOLLFREE no [protected] for further assistance.

                              Anay
                              HDFC bank - Customer Assistance.
                              Verified Support
                              Aug 26, 2016
                              HDFC Bank Customer Care's response
                              Dear Siva,

                              We are yet to hear from your end, kindly share your details using the link shared. 

                              Anay
                              HDFC bank - Customer Assistance.
                              same thing happend with me
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                                Y
                                ydparikh
                                Aug 24, 2016
                                Resolved
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                                Resolved

                                Address: 380063
                                Website: consumercomplaints.in

                                The bank has charged my account for two quarters Rs.114 and 115 towards program management fees. The bank did not intimate about this. Account holder's confirmation is necessary before charging any such amount. The bank has done this unilaterally. I request that such amount should be credited back. Otherwise I will be compelled to close my account.
                                Sep 24, 2016
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Aug 24, 2016
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                HDFC Premier Banking Programme is committed to provide quality experience to our customers. As a privileged customer, you are entitled to a host of exclusive privileges like discount on locker charges, preferential pricing on loans and cards, dedicated Relationship Manager, unlimited free usage of domestic ATMs and many others. Kindly provide us your account details or registered contact details so that we can reach out to you. Alternately you can write to us at [protected]@hdfcbank.com or contact your Relationship manager for any more information on the same.

                                -Anay
                                HDFC Bank Customer Assistance
                                Sir i had a bike loan of 32000 from hdfc bank . They charge me 1780 rupees in name of loan file charge . Is that right amout and how much file charge of 32000 loan . Please help . Thanks
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                                  Vijay Kudal
                                  from Aurangabad, Maharashtra
                                  Aug 26, 2016
                                  Resolved
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                                  Resolved

                                  Address: 411016

                                  Cust id 35190927
                                  many times and many request are pending from more than 1 yr
                                  all un resolved

                                  ot even reply after many emails and calls
                                  also took 14 times followup
                                  my credit card chargeback now sums upti 50k and stil they r wasting time on fianance charges

                                  Its happening from last one year, even multiple followups were ignored and valuble money and time is wasted in nonsense
                                  Oct 1, 2016
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Aug 31, 2016
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  We have responded to you via e-mail on August 01, 2016 with reference number[protected]. Pleas write to PriorityRedressal.[protected]@hdfcbank.com or call on[protected] for any further clarification or assistance that you may require in this regard.

                                  -Anay
                                  HDFC Bank Customer Assistance
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                                    naveen6489
                                    from Delhi, Delhi
                                    Aug 23, 2016
                                    Resolved
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                                    Resolved

                                    Address: 110092
                                    Website: HDFC credit card net banking

                                    Hi,
                                    when i log in the HDFC credit card net banking. It shows no card registered and when i try to register my card it shows it is already registered and contact customer support for further assistance but shows no details of my card.
                                    I have called customer care 5-6 times but every time they come up with an excuse that systems are not working.
                                    Please consider my request and do the needful.

                                    Thanks
                                    Naveen Sharma
                                    Mb: [protected]
                                    Oct 1, 2016
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Aug 31, 2016
                                    HDFC Bank Customer Care's response
                                    Dear Naveen,

                                    I have taken note of your comments and you may look forward to receive a response to your e-mail id in 3 working days. We request you to bear with us in the interim. The reference number for this interaction is [protected].

                                    -Anay
                                    HDFC Bank Customer Assistance
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