HDFC Bank Complaints & Reviews

I got a call from hdfc regarding personal loan and I applied for it however they never gave me update on to . I had to ask again and again and suddenly one day I was informed that loan is not approved. I was okay with it and then one day I got a call from the same agent and he asked for the documents. I gave it but again I have no response from them pathetic service and I want to escalate this.

I had applied for home loan before 2 months. All procedures were done and verification were also done but no response from bank.
So please let me know the status of my home loan.
My file number is[protected]. Respond as soon as possible.
Contact: [protected](amit sardhara)
Ac number: [protected]
And if I'll not get response I'll close my account.

Dear team,

I am a using credit card [protected] and my bill date was 15/08/2016.
During that time i received call from one esha from number [protected] asking rudely to pay the amount. During this she asked me my bank balance which i feel was unnecessary. I was unable to pay bill and on 17/08/2016 i got new bill with penalty/late fees charges added. As my next bill payment date is 6/9/2016 i am going to pay the amount on 1 sept 2016. But today on 19/08/2016 at 4 pm i got call from [protected] same caller asking me to pay her 10000 rs. I told her that as i got the bill with penalty i will pay on 1/9/2016. But she insulted me by saying rudely that why u r using the credit card i[censored] cant pay the bill. I keep asking who she was either manager or who she didnt disclose her idenitty and kept harrasing me till i loose my cool.
I want to bring to your notice that i have paid rs 2.37 lacs in july. So how can your bank insult your customer uin this manner. Hope you will wait upto 1 sp 2016 before asking such harrasing persons calling me

Please let me know about my personal loan application status. & if it is rejected then why?(i have applied 2 times and every time i faces rejection)
They just picked the documents and after a month told me that my application is rejected.
It is a case of big harassment that earlier you told you are eligible & after a month rejected.

Reference Number[protected]
Name-Swagat Sukumar Sahoo

Hello,
Trans Ref # :[protected]
Acoount No : [protected]
Mobile No : [protected]
Transaction Amount : 2000
Beneficiary AccNo : [protected]
Beneficiary Bank : State Bank of India, Konni Branch

I have done a transaction of Rs.2000 on 17 Oct 2016.The transaction got failed but the money has been debited from my account. The transaction got failed because of the timeout error which happened at the hdfc bank’s end. Please look into this issue and resolve it asap

This is regarding transaction reference no: 383573; where i used payzapp to pay for order no mguo[protected]
At big basket where it was clearly mentioned on big basket mobile app on (Thursday, august 18th 2016) that customer will get cashback of 200/- rs on paying through payzapp for order above;

I paid through payzapp an amount of 1035/- but i am yet to get the cash back.
Neither hdfc nor big basket is responding.

I will myself
- never use hdfc debit card or any products in my lifetime;
- never use hdfc credit card;

I have 10 years old account and i will close this account and terminate all my relationship with hdfc bank if hdfc bank does not give justice and behaves ethically.
And of course i will never shop using payzapp again.

I am educated and aware customer and you cannot gain anything from fooling and cheating customers like us;
Payzapp no [protected]

My name: m. Gopalakrishnan
My loan application for top-up loan : file no.[protected]

I wanted urgent loan for around 11 lacs. I approached hdfc limited chembur branch, mumbai and enquired about the eligibility. As i have already having house loan with hdfc limited they only instructed me to apply for top-up loan against existing property loan.

As per their instruction and guidelines only i have applied for loan. I have told everything about my requirement and present conditions.
I have paid the fees only after getting confirmation from hdfc chembur branch team member and your pune office (Sonali shelke)
The top loan option was not coming on online. I have enquired about the same to ruchita gala (Chembur) and sonali shelke (Pune hdfc limited).
Both of them told there is no problem, you apply through house extension/house improvement option we will internally change it as top up option.
I have submitted all the forms online. After submission of online application, i received call from chennai office from mr. Suresh who has informed that you should not apply online for top-up anyhow for verification it will come to us only. He has emailed me hard copy of the form and instructed to me to apply loan through hard copy, wherein processing fee was higher around 11000 rupees for 11 lakhs loan plus bond paper charges
When i have enquired chembur and pune representative they have told in different way, advised me not to bother about applying through hard copy
Will process it properly by changing internally. I believed it and applied loan and paid fees of around 3700 rupees online after getting confirmation from sonali shelke.
Now i have received communication from hdfc limited that because my ecs transaction was bounced because o[censored]navailability of fund in last one year, loan cannot be granted to me.
My ecs was kept on month end (27th of every month). I have put application to change ecs date to 1st of every month in your chennai office long back when i have visited chennai. But so far it has not been changed. I accept that ecs was bounced due to certain unavoidable circumstance, but i have never defaulted the payment. Immediately i have paid every month emi payment through cheque without any further delay. I have guaranteed your team also such recurrence of ecs bouncing will not happen in future. Despite of it people have chosen to deny top-up loan for me saying the above mentioned reason.

Hdfc limited people are having so much difference of opinion in the mode of applying top-up loan and there is no guidelines how to apply top-up loan and they are ready to bend /twist their own procedures by asking people to apply for house extension and then internally change the same to top-up just for doing business and getting processing fee from customer. After bending so much rules by hdfc limited members, their credit team is saying emi bouncing as the reason to deny loan to me and say we cannot change our internal policy. Hdfc people are able to internally bend the rules/policies to change it to top-up action to get processing fees from customer and giving them hope.

Hdfc limited is not following standard policy while accepting loan request asking customer to apply house extension and saying we will adjust and pay loan through top-up scheme, why they cannot accept such minor ecs bouncing due to circumstances and sanction loan to me? So far i have not failed to pay any monthly emi to hdfc limited. I have not delayed for more than 5 days in fact i paid the amount with interest also. For getting processing fee hdfc limited ready to do any compromise without seeing procedure but for sanctioning any loan they will look all small mistakes? In what way it is justifiable?

I feel it is because of i have applied online despite of advise from chennai member (Suresh), the revenge action has been taken by hdfc chennai credit verification team to deny loan to me. Such kind of action is highly unacceptable.

I have applied loan because of hdfc limited team assurance after verification of my record i have paid processing fees. If hdfc limited is not in a position to sanction the loan to me due their own regulations/rules/internal difference/ business clashes due to personal interest, they should refund me the processing fee paid by me.

I have written to hdfc limited grievances cell three times on the same issue, but i am not getting any fruitful reply.

Hope you will try to resolve it in amicable way.

Dear Sir/Mam,

I was working with the HDFC Bank from Nov 2010 to July 2015. My employee id was S13005 but my pf balance is yet to be transferred to me EPF account with my present employer.

I tried to transfer my EPF balance on epf claim portal by using this id S13005,
but it showed this as invalid.

Therefore please provide me exact PF number with establishment code so that I may be able to transfer my EPF balance in HDFC Bank to my present EPF account.

Regards
Saurabh Gulati
HDFC Employee ID: S13005.

Respected Sir/ Madam,

This is for your kind information that, I have applied for credit card. Acknowledgment received in the mail, that executive will approach me for further formalities. First applied on 31/ July and Secondly on 16th August). During this time, somebody from MG Road Cochin branch has called 4 or 5 times and asked me, whether I have applied for credit card. I had always replied positively. They promised me that they will call me after some time. They never called after that. I feel it as a sarcastic approach toward a senior citizen. Let me know what happened.


Thank you,


P. N. Thankachan.

Retd. Station Manager ( Southern Railway)

Hi team,
My no-[protected]
This is with regards to the transaction i had done yesterday
I used my atm which has balance. I tried to take out rs 1000.
After inserting the pin, screen went blank and money did not came.
On checking it, my money was deducted.
I have got the message as well.

Also the transaction slip was generated.
Please refund my money as soon as possible.

Hi This is to Bring your notice that my brother has applied for load and now this Hdfc guys has give some policy which they are not ready to refund.
i have mail several time and they are not ready to refund, now they have blocked me on Fb and i am now ready to sue hdfc life and take this to higher authority.
Policy 18532218

My salary account (In hdfc bank) was created in my first company, so once i left the company and joined somewhere else i had to open another salary account. Now my salary account in hdfc bank has been converted to savings account (Without informing me or warning me) in the month of march i had called customer care and raised a request to close my account as i did not want to use the account and they did say that they will follow up with the request and close the account.

Please close my account
Account no - [protected]

Regards
Ezhilarasan
[protected]

Hello,

I would like to brink into your notice about the extreme unprofessional behaviour of your bank.

I have a loan with hdfc, with account# 33213086. The emi is due every month on 4th. I have received a call from the bank stating the emi is pending. I checked into the account and informed that i have deposited the amount into my account on the 4th of august.

Now, the lady said that emi is pending and you have to make payment in the middle of the month towards your loan emi. I told her that, the payment is deducted automatically every month on the 4th.

She then said that if the amount is pending on the credit card, then balance in the account is taken for the credit card payment and then if the amount is left, it will be utilized towards the loan. I told her that, it has never happened in last 12 months and if this is the case, then is high level o[censored]nprofessionalism. This is not the way to treat your customer, who is with the bank for more than 6 years now.

I said that this has never happened and this should not have happened, that too without informing me about that it would be taken for the credit card payment first which is pending.

She said she cant do anything about this as she is not from loan department, again service no from hdfc rather than saying she will raise the compliant or transfer the call. So, very unprofessional hdfc.

Now, i would like to make it clear that, i will not be able to make a payment in the middle of the month and will not pay any charges for loan not paid on time, which is 4th august. I demand an apology and amount should be credited towards the loan account and will pay the min due to the agent of hdfc as i do always.

E - mail : [protected]@ymail.com

Jaspreet singh

Hello,

I would like to brink into your notice about the extreme unprofessional behaviour of your bank.

I have a loan with hdfc, with account# 33213086. The emi is due every month on 4th. I have received a call from the bank stating the emi is pending. I checked into the account and informed that i have deposited the amount into my account on the 4th of august.

Now, the lady said that emi is pending and you have to make payment in the middle of the month towards your loan emi. I told her that, the payment is deducted automatically every month on the 4th.

She then said that if the amount is pending on the credit card, then balance in the account is taken for the credit card payment and then if the amount is left, it will be utilized towards the loan. I told her that, it has never happened in last 12 months and if this is the case, then is high level o[censored]nprofessionalism. This is not the way to treat your customer, who is with the bank for more than 6 years now.

I said that this has never happened and this should not have happened, that too without informing me about that it would be taken for the credit card payment first which is pending.

She said she cant do anything about this as she is not from loan department, again service no from hdfc rather than saying she will raise the compliant or transfer the call. So, very unprofessional hdfc.

Now, i would like to make it clear that, i will not be able to make a payment in the middle of the month and will not pay any charges for loan not paid on time, which is 4th august. I demand an apology and amount should be credited towards the loan account and will pay the min due to the agent of hdfc as i do always.

Contact# [protected]

Jaspreet singh

I am using HDFC platinum plus credit card since 4 years and they informed that the reward points will be calculated as below criteria.

2 points per Rs 150 spent upto 50, 000

3 points per Rs 150 for spends above 50, 000 per statement cycle

But for the "Aug 2015, Nov 2015, Dec 2015, June 2016, July 2016 and Aug 2016 months" when i spend more than 50, 000 Rs, the reward points are not calculated as per above plan.
They have calculated 2 points per Rs 150.

I have addressed this issue to customer care and they said within 7 working days they will resolve this. But still this is not resolved.

I have all the mail proof where they mentioned about my HDFC credit card reward point calculation feature and credit card statements with me.

Dear sir


I was employee of hdfc bank at rajkot - gujarat. I have applied fp withdraw on 13/07/2016. And my hdfc bank pf account no is 131997x. So please kindly provide my pf withdraw application status.


Thank you
Jagdish madresaniya
Emp id -131997
Mo. [protected]


Above text i was sent to "pad. [protected]@hdfcbank.com" this mail id but no any one reply. So please kindly provide my pf withdrawal application status. I think as per 2016 year rule pf withdrawal process tat approx 15 days but still i am not getting my amount

I am writing this with such angry and harassment faced by hdfc collection team. I have been writing to the hdfc bank too and called them stating that there has been some crisis in the family due to which the payment was pending and i told them it will be made fully next month. I also got a call from the complain team when i escalated this but today again i am receiving calls and as an emergency have given my mother contact who is not a resident of delhi, they call her i do not know why. Now i have decided that i will not make them a single payment and will not answer any call. I do not have money for them and will deactivate all the accounts. If i receive another call to my mother contact i swear i will do something bad.

This is the second time hdfc bank changed my customer status without taking my consent. Last year they changed my status to “preferred” banking customer and when i browsed through the criteria i was not even close to it still they changed it to preferred and middle of this year they changed back to regular and informed me i did not meet the criteria. First of all i did not ask them to change my status as “preferred”. As a normal banking practice if the bank changes any of the service rules and regulations they should inform the customer.

Now again this month they changed myself and my wife as “classic” banking customer again they did not take our consent for such change.

I would like to know why a reputed bank like hdfc bank doing such an unethical practice and tarnish the bank’s reputation and causing inconvenience to the customers.

I have hdfc atm card, withdraw the amount of rs 4000 from icici bank somal wada, wardha road atm. Transaction on paper happened but did not get the money from atm. I approached to icici bank counter they told to register complain in hdfc bank. Then i registered the complain, my complain no. : 1121439.

Following is the detail about the transaction:

Date: 29th july 2016 time: 7:29 pm.

Txn no.: 3917

Atm card no. : last 4 digits: 5204

Branch: hingana, nagpur.

I am an HDFC credit card customer for many years . I find that since past few months they have not been mailing me the bill, email or hard copy . They send me no reminder on my phone . When the due date has passed suddenly they start bombarding me with calls about payment made by extremely rude representatives . This is leading to my bill not being paid in time and causing immense anxiety to me .