HDFC Bank Complaints & Reviews

This is the second time hdfc bank changed my customer status without taking my consent. Last year they changed my status to “preferred” banking customer and when i browsed through the criteria i was not even close to it still they changed it to preferred and middle of this year they changed back to regular and informed me i did not meet the criteria. First of all i did not ask them to change my status as “preferred”. As a normal banking practice if the bank changes any of the service rules and regulations they should inform the customer.

Now again this month they changed myself and my wife as “classic” banking customer again they did not take our consent for such change.

I would like to know why a reputed bank like hdfc bank doing such an unethical practice and tarnish the bank’s reputation and causing inconvenience to the customers.

I have hdfc atm card, withdraw the amount of rs 4000 from icici bank somal wada, wardha road atm. Transaction on paper happened but did not get the money from atm. I approached to icici bank counter they told to register complain in hdfc bank. Then i registered the complain, my complain no. : 1121439.

Following is the detail about the transaction:

Date: 29th july 2016 time: 7:29 pm.

Txn no.: 3917

Atm card no. : last 4 digits: 5204

Branch: hingana, nagpur.

I am an HDFC credit card customer for many years . I find that since past few months they have not been mailing me the bill, email or hard copy . They send me no reminder on my phone . When the due date has passed suddenly they start bombarding me with calls about payment made by extremely rude representatives . This is leading to my bill not being paid in time and causing immense anxiety to me .

To
HDFC bank

From
Nadeem Hasan NAIK
Customer I'd : 27640577

This is regarding of fraud call received from an anonymous number of india from U.P. one person saying that my atm card blocked due to adhar card and pancard not submitted and give me your atm number so I can checked it. He is continuously call us regarding same. Please take my complaint do some necessary action. The number is [protected]. Please take some action regarding the same urgently.

I withdrawn 10000/- rs from hdfc atm at bandra west railway station around 11:20 pm on saturday 13/8/2016, but i didn't received that cash amount and receipt from the machine. I checked with another atm machine of hdfc the amount was deducted. My a/c is with union bank and my debit card no. Is [protected]. I was waiting for amount to reverse but still its not done. So please reverse the amount soon

I am an HDFC credit card and account holder. I am in the process of closing the account and settle the credit card due.
I am single woman who lives in Mumbai and takes care of my ageing mother and grandmother. I am a dentist and an entrepreneur . In the recent past due to some unforeseen circumstances I had to max out my card - and I have been unfortunately irregular on the payments. Now, however with my business taking off i have been making payments every month, a few days late at the most.
I now come to the point of this complaint- since your call centre has not only my bank details but my address as well- you have given some absolute scumbags complete access to all my contact details. I WAS THREATENED LAST SATURDAY BY YOUR EMPLOYEE NIKHIL UDAS FROM THE COLLECTION DEPARTMENT. I have a Rs.5010/- to be paid which due to the bank holidays (13th/14th/15th August 2016) got delayed but I promised it would be done by 18th since 17th is a bank holiday too.
NIKHIL UDAS CALLED ME ALL SORTS OF NAMES AND THREATENED TO SEND SOMEBODY WHO WILL STAND OUTSIDE MY HOUSE TILL THE PAYMENT CLEARS!!! I AM EXTREMELY WORRIED FOR MY SAFETY. THERE HAS TO BE A BETTER WAY TO GET PAYMENTS FROM CUSTOMERS. My mother and grandmother live alone when I am at work- they have already misbehaved with them before. I AM TERRIFIED.

This about HDFC bank drive in branch ahmedabad staff who misguided me and forcefully tried and torchered me to buy product which i dont want. 2.'My cheque was bounced becoz of their mistake and no apology and return charges was debited from my a/c 3. I was ready to give them huge investment but due to lead my investment to put in their prnduct i widraw all thogh i am 15 yrs old customer of bank they treated me very badly, staff name is mr. Tejas and mr. Tushar. Bank should take proper action in this matter,

Car insurance policy old [protected] 000
Car insurance policy new[protected]
The motor accident was reported with complete details. survey was conducted by surveyor office employee which seems to be lacking for the details reqd. to be explained to the officer /approving authority.
Against the claim of damage due to impact only rs.14000/- approved and i have to sale off rs.26750/- from my pocket.
The comprehensive policy need to cover metal parts on both the side of driver, but the damage on right was rejected for reason unknown. no explanation provided either by surveyor or hdfc ergo.
Please be advised that being a govnt. approved valuer and loss assessor registered with irda, such type of reduction without any justifiable reason i can not accept. it is better you send your expert to explain me the reason for such rejection.
Apart from this i recd. sms that only rs.6146.28 approved.
Also i recd. a notice ref. rm[protected]in m-123070 dated 02/08/2016 (recd. on 12/08/2016) drafted in mafia language, threatenin me to pay additional amount rs.779/-else the period of policy will be reduced. why do i accept hdfc ergo for such unprofessional work culture. please train your constituted attorney to learn the language to be used with client who trusted hdfc ergo and renewed the policy well in advance.
If i have to pay additional amount on account of the accident reported after the renewal, kindly refund my premium in full as i prefer to deal with icici.
There are many option available at client's disposal now a days.in spite of that i trusted hdfc ergo on account of good rm of hdfc bank mr. rohit vishwakarma ([protected]).
I request to reconsider the survey report and arrange joint meeting to arrive at correct estimate. i shall appreciate your reply soon in order to decide further action plan to escalate the matter.
With regards
Satishkumar mandirwala
Surveyor and loss assessor (irda licence no.42019)
Govnt approved valuer.
+91 [protected]

Dear sir,
I hv taken a two wheeler loan, n hv been constantly paying the Emi.
From last 2 months, there stands a big problem.the emi gets cut on whatever dates they like n not on 5 the as advised.Also although the Emi has been cut, it is not updated in system n customer care constantly calls n uses unethical behaviour for emi.
Later after 10-15 days they say sorry n say tht system was not updated.
This is very harassing.
Even today some ms bhagvati in noida called behaved very badly for not paying the Emi.
What should we do.plz help

Harsh

My HDFC Credit Card Application with Reference number is [protected]W4. An executive came to collect documents for HDFC credit card and he took all my documents and committed me that my card will be approved. After few days when I tracked my application status, it showed disapproved.
They even didn't mentioned any proper reason for disapproval and then still calls me to apply for another credit card which is very annoying.
If they want to disapprove then why do they send their executives even after verifying all my credentials, income proof etc? They should stop wasting time of customers and should return my documents back as there are chances of my documents being misused.
Never trust HDFC bank and their employees. They are totally irresponsible for further clarification on application.

The imps amount of 1600rs is not credited to Sandeep medasani SBI account the date of the transaction is[protected] and the transaction no is[protected]

To Whomsoever it may Concern,

Me and my Family has been a Classic customer Account Holder with HDFC Bank, Sasthamangalam Branch, Thiruvananthapuram, Kerala for the past one year.As our family concern opted for a new Current Account for our newly registered Partnership Firm M/s Violet World, we approached the branch and we got an assurance that the account will be open within 7 days.And the following true copies of the following documents were handed over to the Branch along with the filled up application form on[protected].

1) Partner ship deed
2)Registration Certificate of the Firm given by the Registrar of Firms Kerala
3) PAN card of the firm and the PAN card of the partners.
4)Cheque for 1, 00, 000/-
5)Identity proofs for the the partners.(Aadhar Cards)
6) Authorization Letter for Managing Partner to operate the account.

After a week we got a call from the branch that the Manger wants to See the premises of the firm and he came on the evening of 23/07/2016 to examine and took report.

After 5 days ie: on 28/07/2016 I called my Personal Banker and enquired about the opening of account and tat that time he promised that it will be up by 30/07/2016 .On that particular instant I asked him that if the account is not opened by 02/08/2016 then please inform me, as I will have to submit some very urgent invoice to my clients, But he once again assured me of opening the account by 02/08/2016 itself.
Days passed, and on 2nd August 2016 I got a call from the Deputy Manager that I have to give an Annexure -A duly signed by the partners that they are not holding any accounts with any other branch and an additional address proof for the address of the firm.I

On 09/08/2016 I submitted the Annexure -A and the true Certified copy of the Register of Firms Maintained U/s 59 of the Indian Partnership act 1932..

On 11/08/2016 I got a call from the branch that that the Stamp Paper date and date on the Registration Certificate is in contradictory .
I described the Person ie the Deputy Branch Manager that the the Firm is Registered under the Provisions of Indian Partnership act 1932 and has been registered on 11/02/2016.After the Registration process was completed, we prepared the Partnership Deed which was made made on 6th June 2016 and in that deed itself it is categorically stated that the Firm is registered in Pursuance with the Indian partnership Act 1932 and the Reg No and date of Registration is also specified well.The deputy Manager told that he will look into the matter and resolve the same

The next day I called my banker and he said that the account status is still in processing.As the deputy manager had took many hardships for the account opening process i feeled that he wiil be unable to help me in this situation I called the Branch Manager Mr .Abhilash, who answered my call very precariously and promised to call by the day itself and till now to avail he has called me.

If this is the plight of a classic customer, then I should advise everyone be vigilant.

My name is nishkant puri. I have made a payment nios citrus, noida.
On date 30/07/2016 evening 7:00 to 8:00 pm but payment not submitted but i want return my payment amounting rs.1800 and rs.2100. Codes of payment.
Payment code-079883, payment code-021130 and compliant no. Is [protected], [protected]

I was using HDFC credit card long time back.I had received repeated calls from credit card division for some pending amount that is due. Bank officials said that they will provide NOC certificate and CIBIL update once payment is done. I have done the payment for around a month and chasing the officials for NOC certificate. But none from the bank is sending me the NOC.

Dear sir
Am register a compaint against hdfc bank regarding missguaided and cheat with me they call me and said your loan processing fee is 0% but when my loan amount deposit in ac they charges rs 1221/- from my loan amount when i compaint for this on your cunsumer compaint site they harrassment me and missbehavior by there employees they said me to give back your compaint or we will freeze your salary acount today hdfc executive call me from number [protected] and missbehave with and said give back your compaint or we will freeze your salary acount

I have Raised request to cancel my credit card long time back but every month call and asking for to pay money.some time i am getting treating call from bank to pay money.

1. I have sent email and confirm for NOC still not sharing to me

2. Since they never shared for my statement and asking to pay money

3. we request to kindly help us to relieve from the HDFC Credit card

My Card No:[protected]

Regards,
Palani

I had done my hdfc credit payment by bill desk hdfc from my bob ac before 3 days.
But still payment not received by hdfc.
Why it is so delayed.
Credit card no. [protected]

Payment done by bob ac
[protected]

I paid more than 1 lac as a single premium for a home sureksha policy 2015 April, however I have not got neither a proposal policy documents nor I have clue what I am covered for. HDFC ergo is the worst insurance company I have seen so far, I registered for customer portal this is asking me to add the policies. This insurance was compulsion for my home loan for HDFC. I later come to know that this was not at all required.

I cant even raise a grievance in their site without policy or proposal number. I would want my money back with interest.

Please provide me noc of my cradit card my card is already locked
Card no-[protected]

This is in reference to the transaction made into my account without intimating me by hdfc bank.

An amount of rs 575.00 has been debited on 12th aug 2016 from my salary account, mentioning about 'depository charges jul[protected]' on demat account.

I heard that opening demat account was absolutely free.
Also i have never used this account for any transaction. Please resolve this at the earliest