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HDFC Bank Complaints & Reviews

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Updated: Mar 24, 2026
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S
sankalp_700
from Delhi, Delhi
Aug 8, 2016
Resolved
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Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
Website: www.hdfcbank.com

Hi all,

This is the mail send from hdfc bank at 14:00hrs as on 08/08/2016

Dear mr. Saxena,

Thank you for your patience and co-operation.

It has been our constant endeavor to serve our customers with required element of precision in service and thereby striving for customer delight.

We would to like to inform you that both the account numbers ending with *9255 and *3423 have been closed. Hence, you will not receive any sms for the same.

We would like to thank you for your feedback and assure you of our best services.

Should you require any further clarification, please feel free to contact ms. Avantika ahuja at avantika. [protected]@hdfcbank.Com.

In line with our focus and commitment to customer service, we trust the issue has been resolved to your satisfaction. If you are not satisfied with the resolution, you may write to our grievance redressal officer mr. Shrikant shashikant sapre at hdfc bank ltd., 5th floor, tower b, peninsula business park, ganpatrao kadam marg, lower parel (West), mumbai 400013 or e-mail at grievance. [protected]@hdfcbank.Com.

Alternatively, you can call our grievance cell at toll free:[protected] or tel:[protected].


At 16:27hrs on 08/08/2016, hdfc bank is asking money from me via sms [screenshot attached]. I must say that i had already closed down my account and the same has been confirmed by hdfc bank in written mail that why hdfc bank is asking money from me???

I must say that hdfc bank is poor bank and already most corrupted bank that why asking money from me. I had already put this matter to ombudsman this time.

Regards,
Sankalp
+91-[protected] (Mobile)
Sep 10, 2016
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Aug 10, 2016
HDFC Bank Customer Care's response
Dear Customer,

We wish to re-confirm that your account numbers: 5010****739255 and 5010****483423 are closed. Kindy disregard the sms received by you.

-Natasha
HDFC Bank Customer Assistance
Previous complaints links against HDFC Bank :

http://www.consumercomplaints.in/hdfc-bank-harassment-caused-by-hdfc-bank-by-sen...

http://www.consumercomplaints.in/hdfc-bank-harassment-caused-by-hdfc-bank-by-sen...
Thank god you don't have account. See how it goes horrible with HDFC when you try to have one!

https://dhrumilbhankhar.blogspot.in/2017/02/opening-saving-account-with-hdfc-is....
Hi all,
I am having HDFC bank account by some mistake i took that and i am not using this account for last 5-6 month cause of account balance is deducted. but still I am getting message of AMB deduction. Is there any possibility to close account automatically. It will affect me anyhow or i have to be calm. I can't close this account because I moved to other city from bank branch.
Richa Gera's reply, Mar 14, 2021
Dif u got the money?
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    K
    KHALIDHASAN
    Aug 8, 2016
    Resolved
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    Address: New Delhi, Delhi, 226018
    Website: www.hdfclife.com

    Dear sir,

    Called mr. Ansh gujral 45 time6s who attended call at 10 pm and says that he is mr. Chindesh rajput and denied to give the number of mr. Anurag srivastava who said that is sr. Rm but now number not working. Mr. Rajput is abusive and no one listening with still to receive bond paper. I also made another policy of 1.44 lacs after 40 percent discount but things are different what they gave in writing and now no one attending. They dealt with id's
    Mail id - srivastava. Anurag. [protected]@gmail.Com
    Anurag. [protected]@hdfclife.In t:[protected]
    E: gujral. [protected]@gmail.Com t:[protected]

    Kindly help.
    Jan 25, 2018
    Complaint marked as Resolved 
    HDFC Life customer support has been notified about the posted complaint.
    Hi Hasan, please write your concern to [protected]@hdfclife.com from your registered Email ID along with the policy no. for us to investigate the case and to offer you the best possible resolution on same.
    Pls mail all the problem in mail


    [protected]@gmail.com
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      A
      ajay sharma
      from Mumbai, Maharashtra
      Aug 8, 2016
      Resolved
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      Address: Pune, Maharashtra, 411014

      Dear, hdfc. I am getting sick due to simultaneous call from your loan department executives on 7-8 times in a day. Believe, me i am on the extreme of irritation due to such activity. Please stop calling me for loans. I dont want any services from your bank as today and in future also. Else, i would have to drag you to the trai. Or senior consumer authorities.
      Sep 10, 2016
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Aug 10, 2016
      HDFC Bank Customer Care's response
      Dear Customer,

      In case if you wish to stop receiving promotional calls, you may visit the link below and filling you details
      https://leads.hdfcbank.com/applications/misc/dnc/dnc.htm

      - Bejoy
      HDFC Bank Customer Care
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        D
        dalua
        from Gurgaon, Haryana
        Aug 8, 2016
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        Address: Nainital, Uttarakhand

        Sir, iam sbi a/c holder. I have purchased some items from numero uno rr clothing co by bill no 487 at haldwani through atm card swapping on 10 july 16. The swapping machine install by hdfc bank haldwani in a/m numero uno showroom. Two time money rs. 5416/- has been deducted from my a/c by swapping on a/c of showroom who is the a/c holder of ibid bank. But no action taken regarding to refund the money by the showroom incharge neither hdfc bank. You ar e requested to take necessary action against both of them to refund the money at the earliest please. Thanking you. Ak joshi.
        Sep 9, 2016
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Aug 09, 2016
        HDFC Bank Customer Care's response
        Dear Customer, Kindly mail us at [protected]@hdfcbank.com with issue in details and contact number mentioning reference Id TTU[protected] in the subject line. The concerned department will look into your issue. -Natasha HDFC Bank Customer Assistance
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          swapn14
          from Mumbai, Maharashtra
          Aug 8, 2016
          Resolved
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          Address: Raigad, Maharashtra, 400704

          Its been more than 45 days now after the medical test is done. And their system is not able to update my documents. I have called their status check helpline 5 times now. It has taken my call back request couple of times but still i am waiting to receive their call and confirmation on this. I have already paid my first year premium and now after this discrepancy i was fed up and wanted to cancel this and get a refund. Company refused to refund full amount saying they will deduct my medical test fees.
          Aug 6, 2021
          Complaint marked as Resolved 
          HDFC Life customer support has been notified about the posted complaint.
          Hi, apologies for the inconvenience caused. Please confirm your proposal/ application no. for us to assist you.
          swapn14's [Complaint's author] reply, Aug 10, 2016
          Proposal Number : 1200040064136
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            ARPIT 5657
            from patel nagar, Delhi
            Aug 8, 2016
            Resolved
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            Address: 177201
            Website: www.hdfcbank.com

            My account is in hdfc bank with a name of arpit sharma. About one and half year ago the personal banker (Mr. Karan gupta now manager in icici bank) which have been assigned to me and my father who have fdrs in the same bank of over 10lacs repeatdely told us to have a credit card for which we are not interested initially but due to regular calling we said yes to him and he charged us both a rs of 1118.00-/ which he told will refund back as soon as you get credit card (Karan told us this a charge for credit card). And after that he resign from the bank and joined icici bank but we dint get any credit card yet.
            And the other persons from the banks repeatedly told us for 1year that he has done similar type of frauds with others. And when i asked assistant manager to give me details about the transaction of 1118.00-/ last week he told me that this amount is for some life insurance hdfc ergo and the thing is i din't even get the cover note of that insurance also. Now i urge you to please help me in getting my money back and to give such proffessionals a lesson so that he may not misguide others in future
            Sep 10, 2016
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Aug 09, 2016
            HDFC Bank Customer Care's response
            Dear Customer, Kindly mail us at [protected]@hdfcbank.com with account number, issue in details and registered contact number mentioning reference Id TTU[protected] in the subject line. The concerned department will look into your issue. -Natasha HDFC Bank Customer Assistance
            Really very shameful need some strict action agains them
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              K
              krishna544
              from Bengaluru, Karnataka
              Aug 8, 2016
              Resolved
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              Address: 560037

              What the hell and worst service, i opened a salary account on january, 2016 but on the same month i resigned my job so that i'm not using this account, today i receive the message you have charged rs.690+609 for non-maintenance in june and july. What is this with out any information or warning you have charged to me.


              The silly thing is for both months i receive message today only, very bad service i want to close my account with out paying any charges.
              Sep 11, 2016
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Aug 10, 2016
              HDFC Bank Customer Care's response
              Dear Customer,

              Incase you wish to close your account held with HDFC Bank, please submit the account closure form (available on www.hdfcbank.com> Forms Center> Personal Banking) along-with Extended KYC annexure ( available on www.hdfcbank.com> Forms Center > Personal Banking > Extended KYC Annexure ) at any of our nearest Bank branches.
              Kindly refer the below link for contact details of branch :
              http://www.hdfcbank.com/personal/find-your-nearest/find-nearest-branch/all-facilities/gxissh3j
              Addressing your concern we wish to clarify that Combined closure form is a common form which is required to fill in by an account holder incase he holds more than a single product with the Bank.
              By filling this form our customers can close all other accounts/products and delink the same along with Savings account held with the bank. For ex : ISA account/ Depository account / Credit card etc.
              You will need to tick the relevant boxes mentioned on the form.
              This application must be signed by all Joint Holders where the account is held jointly in the same order of names as appearing on the account or by sole holder in case of sole ownership account to be closed. In case the account is in debit balance, or reversal of charges, please request the branch official to consider the same removal or reversal of the same before account closure.
              In case the account is dormant, please submit a letter at the branch for activation of your account. Your account closure request can be processed only post activation of your account.
              We regret that we are unable to process the request for account closure received through PhoneBanking, NetBanking, e-mail, scanned or faxed copy for security and authentication purposes. In case you are unable to visit the branch, you can send the account closure application to the branch by postal service or courier.
              We also request you to destroy or surrender the cheque book and Debit Card at the time of account closure.
              In case of any further queries, please email us [protected]@hdfcbank.com along with your account details and we will assist you.
              We look forward to opportunities to serve you in the future.

              -Natasha
              HDFC Bank Customer Assistance
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                T
                Tsedor
                from Bengaluru, Karnataka
                Aug 8, 2016
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                Address: 560076

                After i got hdfc credit card, they also offered me this ergo insurance. I was interested. But before accepting this insurance, i have told them that i need to receive the documents which can shows all the coverage of this insurance. Logically, its not possible for people to accept insurance on their verbal promises. So i told them, first send me the documents, then i will accept this insurance. But just today, i realised my credit card balance has reduced, eventhough i am sure i didnt use it even once. So i called hdfc customer care, they said the ergo insurance cut my money. And provided me a number to call for cancellation. I called and got connected to a person. But after i explained my situation, the call got disconnected suddenly. I tried to call back many times using the same phone number, but automated message indicated that the line was busy, cannot be connected. So i tried to call using my mobile number, its getting through. Immediately, i used the other number to call them, its again saying cannot be connected. So the case here is, if i use the number i tried before, i will not get through. But if i use a brand new number, its getting through. This is outrageous.

                I need to receive a call from your side about my issues. And please dont just ring once. None will pick up a call at its first ring.
                HDFC ERGO General Insurance customer support has been notified about the posted complaint.
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                  S
                  sbankewar
                  from Pune, Maharashtra
                  Aug 8, 2016
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                  Address: 411028

                  Hello sir,

                  My name is sandip bankewar.
                  Please find below details

                  Account number: [protected]
                  Branch: bhandarkar road

                  I have open my account in 2007 and used for around 4 years and then for around 4 years it was dormant account. Now in four month back in may 2016, i have again started my salary credit to the same account.In four years period the negative balance was around 7000 and i had a discussion with bank executive and they told me that we will first deduct this amount and will again credit to your account once you open salary account with us.
                  My salary is already started crediting to this account.
                  Now its almost 4 months and heard that they are still escalating this issue.
                  I am not sure for how many month we should follow up with bank.
                  If bank is committed something then they should act on this.

                  Could you please help me on this.

                  10/06/16 amb chrg incl st & cess for jun2015 [protected] 10/06/16 402.50
                  10/06/16 amb chrg incl st & cess for jul2015 [protected] 10/06/16 402.50
                  10/06/16 amb chrg incl st & cess for aug2015 [protected] 10/06/16 402.50
                  10/06/16 amb chrg incl st & cess for sep2015 [protected] 10/06/16 402.50
                  10/06/16 amb chrg incl st & cess for oct2015 [protected] 10/06/16 690.00
                  10/06/16 amb chrg incl st & cess for nov2015 [protected] 10/06/16 690.00
                  10/06/16 amb chrg incl st & cess for dec2015 [protected] 10/06/16 690.00
                  10/06/16 amb chrg incl st & cess for jan2016 [protected] 10/06/16 690.00
                  10/06/16 amb chrg incl st & cess for feb2016 [protected] 10/06/16 690.00
                  10/06/16 amb chrg incl st & cess for mar2016 [protected] 10/06/16 690.00
                  10/06/16 amb chrg incl st & cess for apr2016 [protected] 10/06/16 690.00

                  Regards,
                  Sandip bankewar
                  May 16, 2017
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Aug 11, 2016
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  We wish to inform you that the charges have been aptly levied to your account. As per the terms and conditions, Salary account gets converted to savings account if there is no salary credit for 3 consecutive months.

                  The bank notifies the customer about non salary credit by SMS/ email/ letter etc. for 3 consecutive months, post which the account is converted to Regular Savings Account and the customer needs to maintain the average monthly balance applicable as per terms & conditions applicable. At the time of conversion, the bank intimates its customer the requirement of maintaining minimum balance applicable to the account & levying of charges in case of non-maintenance of the minimum balance requirement and in case of any changes in the charges the customer is intimated one month in advance. Further, in case the average minimum balance is not maintained, the bank notifies the customer by SMS/ email/ letter that in the event of the minimum balance not being restored in the account within a month from the date of notice, the applicable charges would be levied.

                  The details of the same can also be viewed on our web site, www.hdfcbank.com

                  Further we wish to inform you as a one time service gesture, we can reverse 50% of service charges which were levied to your account.

                  Request you to please contact branch official Mr Abhishek Sarvagya on [protected] or at abhishek.[protected]@hdfcbank.com or Mr Rameshwar Bang on [protected] or at rameshwar.[protected]@hdfcbank.com

                  -Bejoy
                  HDFC Bank Customer Assistance
                  Aug 12, 2016
                  Updated by sbankewar
                  Hello Sir,

                  I have been committed that once you start your salary account again then they will revert all amount which has been deducted.

                  This is my concern as I have again started salary account with HDFC bank and they told me it will get reverted.
                  Request you to look into this.

                  Regards,
                  Sandip Bankewar
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                    A
                    Ashish Awasak
                    from Bengaluru, Karnataka
                    Aug 8, 2016
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                    Address: Ahmednagar, Maharashtra, 422605

                    Mobile recharge by just rechargeit.com transaction successful.
                    Debit 60 rs my account but mobile recharge not successful payment by debit card online recharge (otp)
                    Please see needful
                    Hdfc acc no. [protected]
                    Branch - sangamner ifsc coad-0000463
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                      R
                      rajani dhakate
                      from Ashta, Maharashtra
                      Aug 8, 2016
                      Resolved
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                      Resolved

                      Address: 440015

                      Rajani dhakate empolyee of mmodal ITpark nagpur i am facing problem from last 5 month regarding debited amount 690\month hdfc bank not changed my saving account to salary account company HR provided a letter misplaced again company HR provided 2nd lettter still hdfc brach has not converted my saving account into salery accont from last 5 to 6 month the hdfc branch deducted the amount .. thnaks . rajani dhakate
                      Sep 9, 2016
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Aug 09, 2016
                      HDFC Bank Customer Care's response
                      Dear Customer, Kindly mail us at [protected]@hdfcbank.com with customer Id, issue in detail and registered contact number mentioning reference Id TTU[protected] in the subject line. The concerned department will look into your issue. -Natasha HDFC Bank Customer Assistance
                      Sep 12, 2016
                      Updated by rajani dhakate
                      my complaint id 1348466 complaint date 8/8/16 has not solved yet
                      Dear sir my loan is pad up but not received noc latter my mail id [protected]@gmail.com
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                        G
                        Gajender Kumar sehrawat
                        from Delhi, Delhi
                        May 30, 2017
                        Resolved
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                        Address: New Delhi, Delhi, 110043

                        Hello,

                        Very unfair and fraud bank - hdfc bank. I checked my account and found deduction of rs. 100 + service task and that is for deduction of program management fee. What type of fees is this... No intimation from bank for such deduction, no news highlight

                        Would like to close my account or waveoff this fee.

                        Savings Account No.: [protected]
                        Savings Account No.: [protected]
                        Savings Account No.: [protected]
                        Jul 3, 2017
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Jun 02, 2017
                        HDFC Bank Customer Care's response
                        Dear Customer,
                        We have taken up the matter with concerned team and will revert to you on your registered email id in 5 working days[protected].
                        -Manoj
                        HDFC Bank Customer assistance
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                          Website: www.essaroil.co.in

                          I Asit sharma struggling to redeemed my share essar oil from my demat account no.24696151. DPID IN301151 OF 1000 share due to delisted from BSEandNSE.I already sent my exit offer letter to link intime india pvt ltd signed by me.Received response from them still your share been in demat need to transfer in escrow account through my DP.I don't know the procedure to transfer the share from my DP. I mail to hdfcsec on 31-07-16 through my mail...
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                          krishna gopal Vishwakarma
                          from Dehra Dun, Uttarakhand
                          Aug 7, 2016
                          Resolved
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                          Resolved

                          Address: New Delhi, Delhi, 110092

                          Sir,
                          i am Krishna working in dmrcl. I received a call from hdfc bank executive for a credit card. I was told that they are providing life time free card to to selected customers. I was agreed to take it.Even i didn't get my Card PIN till now But after some time of card receipt, i got a statement of nearly 2000 rs. and they are claiming for nearly 7000 rs right now & disturbing me through calls.
                          please take necessary action soon.

                          warm regards
                          krishna
                          Oct 25, 2016
                          Complaint marked as Resolved 
                          no resolution is provided till now Krishna Gopal Vishwakarma, CC No.- 5459648900865123, i recieved a call from hdfc executive (Mr. Sachin, mob num-9811332528) offering a life time free CC to DMRC employees. So I decided to have one also as it is free of cost as per the executive & also many of DMRC employee have it. so i gave my documents to him. After receiving my card i again received a call from a executive for protection of my card against fraud. He told me that he has a offer, no money is required for this, only some amount(1800/-) will be freezed in my CC & i able to use full limit of my CC from next year. I have to say 'YES' to a calling party to which hdfc will coordinate. after it i have called many times for sending of my CC pin but still not received it. From past 2-3 month i am having a call from hdfc, insisting me to pay an amount of 7000/- for the shopping i have done. But i still not received my CC PIN to shop anything, it is useless to me till now. but They are calling me & warning me regularly to pay 7000/- which i did not shopped. please help me
                          HDFC Bank customer support has been notified about the posted complaint.
                          Dear Hdfc Team,

                          Urgent required Settlement dated on 27.7.2016 .Tid no is 41128325.


                          Kindly do the needful asap.send mail of settlement as per details given below.


                          My contact no is [protected]
                          Name: venkat gowda
                          email id : [protected]@libertyrevolutions.com.
                          Dear Customer,

                          Kindly mail us at [protected]@hdfcbank.com with credit card number, issue in details and registered contact number mentioning reference Id TTU[protected] in the subject line. The concerned department will look into your issue.

                          -Natasha
                          HDFC Bank Customer Assistance
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                            R
                            Ravin24
                            from Delhi, Delhi
                            Aug 7, 2016
                            Resolved
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                            Resolved

                            Address: New Delhi, Delhi, 110041
                            Website: netbanking.hdfcbank.com/netbanking

                            I am Ravinder Ludhiarich. holding acc. no. [protected] (branch - Sector14 Gurgoan, haryana), without any information amb charges are deducted from my account.

                            At the time of opening the account, they said, it's a salary account and the minimum balance can be 0 rupees. however, after leaving the job, hdfc converted my salary account to a regular savings account automatically without informing. the problem is, they didn't inform me the minimum balance i should keep on the account. according to reserve bank guidelines, every banks are required to inform the customer about the minimum charge he should maintain prior in his a/c to levy penalties.
                            Aug 6, 2021
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Still no reply from HDFC bank...i am a 10 year old customer and mine is a prime account and still no action is been taken till now...this shows how HDFC bank services are going down day by day...i will recommend everyone to close their account with HDFC
                            Dear Customer,
                            The charges levied are as per the schedule of charges . Please find attached below the link for the schedule of charges applicable to your account.

                            http://www.hdfcbank.com/personal/fees_charges/fees_charges

                            As a one time service gesture we have reversed Rs 1550.25 and the reversal will reflect in your above account in the next one to two working days.

                            Incase you have any further queries, please get in touch with our Branch Manager Mr Anand Gupta at anand.[protected]@hdfcbank.com
                            Trust the above resolves. We Thank you for banking with us.
                            -Anay
                            HDFC Bank Assistance.
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                              D
                              dinesh nadgouda
                              Aug 7, 2016
                              Resolved
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                              Resolved

                              Address: Kolhapur, Maharashtra, 416004

                              Hi I am Dinesh nadgouda.
                              My HDFC credit card got expired, want to know how I can get a renewal?
                              I haven't got any mail from HDFC bank for renewal before it expires.
                              What is the procedure for renewal of credit card. From last 9 months I am in outside of India.
                              Can I get a new revised card through post outside India?
                              Please let me know what I have to do to get a new card.

                              Thanks in advance.

                              Regards,
                              Dinesh.
                              Aug 6, 2021
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Dear Customer,

                              Kindly mail us at [protected]@hdfcbank.com with credit card number, issue in details and registered contact number mentioning reference Id TTU[protected] in the subject line. The concerned department will look into your issue.

                              -Natasha
                              HDFC Bank Customer Assistance
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                                1
                                123viveksonu
                                from Indore, Madhya Pradesh
                                Aug 7, 2016
                                Resolved
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                                Resolved

                                Address: Nashik, Maharashtra, 422005

                                Hi all,

                                Please help me.. i am getting frequent emails regarding hdfc bank account. hdfc bank and its officials are cheating on to me and this would be proved by the evidences and circumstances which i would be sharing... i had a salaried account opened with hdfc on 09/10/2014 when i resigned. after that in my new company they want me to take icici bank account for salary purposes.

                                I am getting lot of emails & sms like this. "credits in a/c are subject to clearing." what does it mean? whether i have to pay them these minus balance amount? this account is currently inactive.
                                Dear customer,

                                The balance in a/c no. xxxxxxxxxx7402 - nasik as of 20-jul-16 is inr -7, 251.19.
                                You have received alert by subscribing for banks instaalerts. to unsubscribe/ modify alerts login to netbanking or visit nearest branch. check a/c for current balance.
                                Credits in a/c are subject to clearing.

                                Account No. : [protected]
                                Account Branch : THATTE NAGAR

                                Address : VASTUSHRI No.3
                                THATTE NAGAR
                                GANGAPUR COLLEGE, LINK ROAD
                                City : NASHIK 422 005
                                State : MAHARASHTRA
                                MOB- [protected]
                                Aug 6, 2021
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Aug 07, 2016
                                Updated by 123viveksonu
                                I want to close i hdfc bank a/c to without my permission hdfc bank update my adhaar . where bank get my adhaar card .
                                vivek kumar
                                a/c [protected]
                                branch thatte nagar
                                gangapur colany link road nasik
                                ifsc code -HDFC000064
                                NASIK
                                PLEASE DO NEED FULL ON URGENT BASIS.
                                Dear Customer,

                                Your email has been received vide ref id[protected]. Our bank official has already taken up the matter on top priority with concerned branch. Our team will update you in 3 working days.

                                -Bejoy
                                HDFC Bank Customer Assistance
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                                  S
                                  Sourav Bardhan
                                  from Kolkata, West Bengal
                                  Aug 6, 2016
                                  Resolved
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                                  Resolved

                                  Address: Mumbai City, Maharashtra, 400075
                                  Website: www.hdfcbank.com

                                  I have an account with HDFC Bank A/C No: [protected].
                                  On 5th August, 2016 I have made an IMPS transaction of Rs.24, 000 Reference No:[protected] to SBI A/C No: [protected], IFSC Code: SBIN0013033, however I have received a SMS from HDFC that "Your fund transfer for Rs.24000 on 05-08-16 has got timed out at beneficiary end.
                                  IMPS Ref No[protected]
                                  I am sending you the screenshot of my bank account.
                                  The amount has been deducted from my A/C but the beneficiary did not receive it yet. Its 6th August 11:00p.m and I am yet to get any solutions.Kindly do the needful ASAP.
                                  Sep 11, 2016
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Aug 11, 2016
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  On receipt of your Post, We had attempted to contact you at the numbers recorded with us. However, we regret to note that our attempts to reach you, did not meet with success. We request you to provide us your latest contact numbers and the convenient time to enable us do the needful and assist you further in this regard.

                                  We request you to write to share your account statement on [protected]@hdfcbank.com with and the reference id:TTU[protected]. A bank representative shall contact you as soon as we receive this information.

                                  -Bejoy
                                  HDFC Bank Customer Assistance
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                                    R
                                    Raghv
                                    from Delhi, Delhi
                                    Aug 6, 2016
                                    Resolved
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                                    Resolved

                                    Address: New Delhi, Delhi, 110085
                                    Website: HDFC BANK

                                    I received a call from[protected]Phone in the name of Mr.Avinash Pandey as per TRUE CALLER SEARCH ENGINE)at 3.49 PM on 6th Aug.2016 to submit KYC form of my second joint holder name of my saving account, otherwise my saving account will be blocked from 8th Aug.2016 on wards in a threatening way, (7th Aug.16 being SUNDAY). I don't understand what type of service is being provided to customers, and how such people are employed who behave in such a rudely manner with customers.
                                    Sep 9, 2016
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Aug 09, 2016
                                    HDFC Bank Customer Care's response
                                    Dear Customer, Regret the inconvenience. Kindly share with us phone number from which you have received calls, issue in detail & your contact details by writing to us at [protected]@hdfcbank.com mentioning reference Id TTU[protected] in the subject line. The concerned department will look into your issue. -Natasha HDFC Bank Customer Assistance
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                                      N
                                      Nagarik
                                      from Pune, Maharashtra
                                      Aug 6, 2016
                                      Resolved
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                                      Resolved

                                      Address: Pune, Maharashtra, 411001

                                      I have been harassed by so called HDFC bank telecallers (They claim so) regarding personal loan and credit card. I have been putting these callers in my blocked list for so long. I also request the telecallers to stop calling on this number and put me in their "No Calls" list. But it still keeps coming, and with an even higher frequency.

                                      I now decided to do something about it as it is affecting my personal space and daily routine. Calls come at any time, when I am resting on weekend or on weekdays while I am in some important meeting or waiting for an important call, or even driving.

                                      Its a big nuisance in my life. Situation is going out of hand. High time that it stops.

                                      I request the competent authorities and the concerned Companies / Organizations to bring some relief by curbing these unnecessary and nascent callers.

                                      Regards,
                                      A peeved citizen
                                      Sep 10, 2016
                                      Complaint marked as Resolved 
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Aug 10, 2016
                                      HDFC Bank Customer Care's response
                                      Dear Customer,

                                      In case if you wish to stop receiving promotional calls, you may visit the link below and filling you details
                                      https://leads.hdfcbank.com/applications/misc/dnc/dnc.htm

                                      - Bejoy
                                      HDFC Bank Customer Care
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