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HDFC Bank Complaints & Reviews

2.9
Updated: Dec 9, 2025
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HDFC Bank reviews & complaints page 1312

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S
Sumalatha Nandru
from Hyderabad, Telangana
Jul 26, 2016
Resolved
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Address: Hyderabad, Andhra Pradesh, 500084
Website: www.hdfcbank.com

I also having same problem, in my hdfc account -7000 rs it showing.In the year of 2014 september i joined in a company there they provide me hdfc salary account. After 2 months i quit that company. After 2 years recently i joined in my dream organisation here i am facing problem with opening a new hdfc account. They said they wont provide new account after 7000 clearance only they will open new account. With out any intimations how it come -7000. Can you please any one help me how to handle this issue. Please provide suggestion.
Jul 28, 2016
Complaint marked as Resolved 
Thanks for resolved my issue...Today only HDFC Bank people called me and they resolved my account problem.. Thank you so much... If anyone have problems with HDFC then they just mail your issues to [email protected].. Within two days they solved my account problem.. Really thanks a lot
HDFC Bank customer support has been notified about the posted complaint.
Dear Customer,

Kindly mail us at [protected]@hdfcbank.com with customer id, charges details and registered contact number mentioning reference Id TTU[protected] in the subject line. The concerned department will look into your issue.

-Natasha
HDFC Bank Customer Assistance
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    R
    Ronak Ubhan
    Jul 25, 2016
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    Address: Gurgaon, Haryana, 122002

    I got a torn note of rs. 500 (left side) from hdfc tower a b cyber greens, gurgaon atm, incidentally there was no guard in the atm and therefore no one to claim however there were guard for dlf building. i tried calling hdfc customer care but could not get through. the call was getting disconnected again and again...

    How should get replaced currency against torn note of rs. 500. image is attached
    +1 photos
    HDFC Bank customer support has been notified about the posted complaint.
    HDFC has started deducting amount of 115 for something called "programmanagement fee" without informing me first. HDFC should have notified me first else it has no rights to deduct such amount. Please refund back the amount or else I will go to consumer court and will also get my account closed. I am not interested in paying such unnecessary fees.
    HDFC Bank Customer Care's response, Jul 27, 2016
    Verified Support
    Dear Ronak,

    You are requested to visit our nearest branch and present the note at the teller counter who will assist you. Please also present the ATM slip for the transaction. In case you do not have the ATM slip, please share the ATM ID that is displayed on the ATM Machine.

    -Natasha
    HDFC Bank Customer Assistance
    HDFC Bank Customer Care's response, Jul 27, 2016
    Verified Support
    Dear Customer,

    Regret the inconvenience. Request you to mail at [email protected] with account number, charges details and registered contact number. Kindly mention reference Id TTU-270716-11 in the subject line so that we can assist you further.

    -Natasha
    HDFC Bank Customer Assistance
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      P
      pranati9909
      from Hailakandi, Assam
      Jul 25, 2016
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      Address: 788001

      Dear sir,

      I would like to inform you that i issued a cheque of rs. 14, 775/- on27/06/2016 for payment of my hdfc life insurance premium policy no.16148416 but my cheque was returned. i am told that premium has been increased by rs.50/ now rs.14, 825/-i never heard that premium increases!. even if it is increased then hdfc life insurance should have informed me by email, phone, sms. have you sent notice to me.! how i will know that premium has been increased. why hdfc bank has not debited insurance premium from my account which is auto debited for insurance premium. i deposit the cheque on 27062016 bank officer informed me on 22nd july after gap of 25 days! had earlier inform me i could have issue fresh cheque at increased premium. or why your staff hasn’t taken the cheque rest rs.50/- only i could have paid them through another cheque. now they are telling me to pay penalty - why should i pay penalty for no fault of me. this unfair and unwanted. if i shall not get justice then i will withdraw my policy. kindly tell what i have to do withdraw my policy. its disgusting and oblige.
      Thanking you


      Yours truly

      Pranati das
      Mobile no=[protected]
      HDFC Life customer support has been notified about the posted complaint.
      Hi Pranati, apologies for the inconvenience caused. I would like to inform you that your concern is being looked into by me and I would be updating you shortly on the same.-- Manish.
      Dear Sir

      Thank you very much for your concern. I am looking forward to your action. Hope hear fro you very soon so that I can take right action Plz.do it at your earliest I am receiving call after call from HDFC .and oblige.

      yours truly

      policy no[protected]
      Hi Pranati, I tried contacting you on your registered contact no. available no. in our records. However, I was unable to connect with you. Please confirm your alternate contact detail along with the feasible contacting time for me to reach you. Alternatively, you may write your concern to [protected]@hdfclife.com from your registered Email ID for us to assist you on the same if you not wish to disclose your contact detail on this platform.-- Manish.
      Dear Sir,

      I thank you for your sincerity . Well I am not using mobile as per doctor's advice. You may contact with my bothers sumanta das my brother phone no - [protected] you can call him now. I am suffering due to no fault of mine. Plz.do something positive . I am to pay . Insurance if you settle the case unless have to close policy as a mark of protest. . Hope you will solve the problem at your earliest. and oblige.

      yours truly
      pranati das
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        D
        Divya.garg2311
        from Bengaluru, Karnataka
        Jul 25, 2016
        Resolved
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        Resolved

        Address: 560037
        Website: HDFC

        I had filed a complaint with hdfc bank [mumc[protected] ] 10 days back regarding my
        I'm in bangalore and my debit card is with me.
        And in delhi 4 atm transactions have been made from my debit card.
        I don't trust hdfc security anymore. I'm really heart broken that i have lost 36k.. I can't bear this much loss. And i am going through all this coz of your pathetic security services.
        I would like to inform you that in my bank details you can see that today i have made a pos transaction in bangalore at tallado salon. Around the same time 4 transactions from my account from delhi..

        I also want to know that hdfc bank asked me to file an fir before they can act on my complaint. But as i am in bangalore, i tried filing fir in bangalore but police did not agree to file it here as the crime happened in delhi. Luckily my parents are in delhi and we wre able to file fir over there.
        I want to know if the crime had happened in some other state where i cant go, hdfc would not act on my case as fir will not be there. Should i close my account with hdfc?
        Aug 6, 2021
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Its been 10 days. HDFC has not acted upon it. I submitted my documents to marathalli branch in Bangalore which had customer dispute form and the FIR copy. I had also sent all the proofs to complaint i raised with HDFC over the emails. WHen i get calls for the verification over my case, they dont have the FIR copy. When i get another call for verfification they dont have my dispute form, when I had submitted it one week back in an hdfc firm.. This is the level of inconsistency in the services of hdfc bank.
        Really Pissed.
        Dear Customer,

        We understand that you have also raised your concerns at Phone banking vide Reference Number MUMC[protected] and you will receive a response from them.
        Your association is greatly valued by the Bank and will spare no efforts to resolve the matter quickly. Looking forward to your patience and cooperation in the interim.

        -Natasha
        HDFC Bank Customer Assistance
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          A
          adityajawahar
          from Mumbai, Maharashtra
          Jul 25, 2016
          Resolved
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          Resolved

          Photo passbook

          Address: Mumbai City, Maharashtra, 400001

          Hi,

          I am trying to get a photo passbook from hdfc which could be used as a valid id and address proof as per circular by the ministry of external affairs. Please find below link containing details
          http://passportindia.Gov.In/apponlineproject/pdf/circular_add_proof. Pdf
          However when i went to the branch for the same i was told that the bank doesn't give photo passbooks. Can you please let me know how do i get...
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          B
          Baidurjya Choudhury
          from Delhi, Delhi
          Jul 25, 2016
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          Address: Kolkata, West Bengal, 700136
          Website: www.hdfc.com

          My home loan a/c no.[protected]
          I have fully paid the principle component on 5th july.
          But hdfc bank tried to debit emi as ecs after the loan has been finished on 11th july.
          Even i wrote to hdfc home loan brach by mail not to deduct emi as ecs on 5th july but they didn't reply.
          Can you believe?
          Not only that, after paying homeloan fully, i didn't have sufficient balance in my bank so ecs returned.
          Then hdfc bank imposed a fine for ecs return as inr 402.50 on 21st july.

          Can you believe, after paying home loan fully, a bank like hdfc is trying to deduct ecs and imposing fine inr. 402.50 for ecs return?

          This is cheating, this is really not fair, i need inr. 402.50 back to my bank account...
          2 mails attached.

          Thanks,
          Baidurjya choudhury
          Baidurjya. [protected]@gmail.com
          Phone - [protected]
          +2 photos
          HDFC Bank customer support has been notified about the posted complaint.
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            A
            Amit Jaiswal
            from Pune, Maharashtra
            Jul 24, 2016
            Resolved
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            Address: Pune, Maharashtra, 411045
            Website: hdfcbank.com

            I am an existing hdfc bank account holder for over 12 years now (preffered customer) and i had a totally free visa signature credit card without any annual fee. sometime in 2014 my card was "upgraded" by hdfc to regalia card which gives more reward points on every money you spend, and that too life time free card.
            Card# xxxx xxxx xxxx 8815
            Pune
            Hdfc regalia

            Now every year i am being charged around 2800 rs. why???
            I talked to my relationship mgr, she asked to complain in customer care.
            Customer care refused to revert. i also asked to downgrade my card or close the credit card. nothing happened, money didn't come back.
            I got busy in work now a yer passed and now this year again the charges are slapped.
            Really hdfc?
            This is how you make money?
            Aug 6, 2021
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Dear Amit,

            Request you to provide the following details to [protected]@hdfcbank.com to enable us to do the needful.

            1.Name as mentioned in the card account,
            2.Last four digit of your credit card (xxxx xxxx xxxx 1234),
            3.Contact number as updated in the card account and latest contact number.

            The reference number for this interaction is [protected].

            -Anay
            HDFC Bank Customer Assistance
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              L
              laxman gatade
              from Mumbai, Maharashtra
              Jul 24, 2016
              Resolved
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              Resolved

              Address: Pune, Maharashtra, 4110017
              Website: www.hdfcbank.com

              I wants to close the my credit card account from hdfc bank, i have blocked the credit card but account is not been blocked yet, close it on hight high priority
              my previous credit card number is =[protected] my name is laxman anant gatade, close this account very high priority else i will go to the next level.
              Aug 6, 2021
              Complaint marked as Resolved 
              Dear Laxman,

              We are fully sensitized to your query raised with regard to your credit card and you may look forward to receive a response to your e-mail id in 3 working days. We request you to bear with us in the interim. The reference number for this interaction is [protected].

              -Anay
              HDFC Bank Customer Assistance
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                G
                Gauravchugh
                from Barpeta Road, Assam
                Jul 24, 2016
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                Address: 110080
                Website: netbanking.hdfcbank.com/netbanking/CCUserReg.html

                Hi my name is gaurav chugh.
                I am a credit card holder of HDFC bank .
                My registered mobile number is [protected]
                from last 3-4 days i am trying register my card for netbanking customer id
                but not able to do so, can somebody help me out with
                Dear Customer,

                Regret the inconvenience. Request you to mail at [protected]@hdfcbank.com with credit card no., issue in details and registered contact number. Kindly mention reference Id TTU[protected] in the subject line so that we can assist you further.

                -Natasha
                HDFC Bank Customer Assistance
                On hdfc credit card login, unable to reset my password, it shows error message "unable to carry out your instructions, pls try again later"
                From the past one week im try to change the password but the same error message coming!

                Register credit customer net banking we are unable to carry out your instructions. - Comment #3781141 - Image #0
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                  J
                  jasimalfarhan
                  from Ernakulam, Kerala
                  Jul 24, 2016
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                  Dear sir,

                  I have get two-wheeler loan 2004 through centurion bank calicut byepass branch. Completed the two-wheeler loan, after completion of my loan i have received the original rc book from bankers. My vehicle no. Kl-11- t. 517. That time they have told me noc send through by courier but till now i have not receive the noc

                  We need the noc to proceed further.
                  As per the current situation me and family are not available in india. So please send noc to my email id or the below given address as soon as possible.

                  With regards
                  Jasim alfarhan

                  [protected]@gmail.com

                  Address
                  Jasim
                  C/o mobile clinic kerala
                  Andimadham, (Near rail nagar)
                  Malampuzha road
                  Olavakkod, palakkad
                  [protected]
                  HDFC Bank customer support has been notified about the posted complaint.
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                    J
                    Jayasheela Palmurkar Patil
                    from Hyderabad, Telangana
                    Jul 23, 2016
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                    Address: Hyderabad, Andhra Pradesh, 500056
                    Website: www.hdfclife.com

                    Reference number: 18305464. I have paid the premium and completed all the formalities. I have completed my medical check-ups.

                    There was inordinate delay in processing and after nearly 90 days that too after a lot of follow up over phone/mail, they came up with a response saying that a specific medical test was not done and i have to again undergo medical test for that and pay for the same. I tried to reason out that it’s not my fault as the tests were done at a laboratory identified/registered with hdfc. And if any test was not done, it is not my mistake.

                    Disappointed with the service, i demanded a full refund of the premium, but the company deducted the charges and refunded balance amount.

                    I want proper response from the company to this...
                    HDFC Life customer support has been notified about the posted complaint.
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                      R
                      rajrajan001
                      from Hyderabad, Telangana
                      Jul 23, 2016
                      Resolved
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                      Resolved

                      Address: Hyderabad, Andhra Pradesh, 500001

                      I am an ex employee in hyderabad. I am getting torchered by my previous sm ranjan singh r 6748 his code. Hyd zone. I would like to complaint in consumer court and in commission office who want to handle my individual right of my dicison. If the things were happens like dis i will suicide by writing ur names first and last message to u people
                      Aug 6, 2021
                      Complaint marked as Resolved 
                      Dear Customer,

                      Request you to write to [protected]@hdfcbank.com along with your contact number, Complete complaint details. A bank representative shall contact you as soon as we receive this information.

                      -Anay
                      HDFC Bank Customer Assistance
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                        W
                        wajidfathima
                        from Chennai, Tamil Nadu
                        Jul 23, 2016
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                        Address: Bangalore, Karnataka, 560029
                        Website: HDFC

                        I was working in motherhood hospital sarjapur, bangalore last year 2015 april, company has opened the salary account till august i worked than i quitted. Now i have started working from last month june in this company also same account hdfc, so thought to continue same account. After deposting the cheque of 13k, immediately they deducted 1000k change, again within a week 600. After enquiring they said that the bank will turn my salary account into saving, now you people are deducting my hard earning money. I want to close this account.

                        Find the details below of deducting the amount.
                        19 jul 2016 inst-alert chg inc st & ec apr-jun2016 19 jul 2016 17.25 86.40
                        18 jul 2016 imps p2p[protected]#[protected] jul 2016 5.75 103.65
                        11 jul 2016 inst-alert chg inc st & ec apr-jun2016 11 jul 2016 17.25 109.40
                        11 jul 2016 aqb ser chgs inc st & cess jan-mar2016 11 jul 2016 495.85 126.65
                        09 jul 2016 aqb ser chgs inc st & cess apr-jun2016 09 jul 2016 517.50 622.50
                        06 jul 2016 imps-p2a[protected]twelve thousand - 06 jul 2016 12, 000.00 1, 140.00
                        HDFC Bank customer support has been notified about the posted complaint.
                        Dear Customer,

                        Request you to mail us at [protected]@hdfcbank.com with your account details, charges detail details and registered contact number. Kindly mention reference Id : TTU[protected] in the subject line. We will get back to you on the same.

                        -Natasha
                        HDFC Bank Customer Assistance.
                        In my Fixed Deposit of 6month n 1 day... my principal amount and Maturity amount is same .. :(
                        why is that so?????
                        _____
                        reply ASAP or solve the issue ASAP
                        _____not expected from HDFC :/
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                          D
                          devraj4375
                          from Hyderabad, Telangana
                          Jul 23, 2016
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                          Address: 500040

                          I hold a credit card with hdfc bank. Due to some reasons i haven't paid last month's bill which is rs. 2361.13. A new bill is generated with interest to the last month bill amount.

                          When i first received call from number [protected], i said i will pay the amount as soon as possible. But then she started saying you have to pay it now.

                          I don't know why and how she was demanding me to pay it immediately. I said i have received new bill as well and it has a due date till august 10th and i will clear that.

                          She was not listening at all. And i again she started calling. I received a call today at morning 7.30am and i say that this is not a time to call.

                          She also demanded me to pay the bill by today before 12pm and she also made a text message starting 'regards you hdfc credit card minimum due. Remit today by 12pm to avaoid block and cibil updation.

                          Who the hell is she to update my cibil score?

                          I have decided now only to make my payment on last day of my bill due date.

                          I receiving multiple calls from different numbers. I want your team to make sure that they are in their limits.
                          HDFC Bank customer support has been notified about the posted complaint.
                          Dear Customer,

                          Regret the inconvenience caused. Request you to mail us at [protected]@hdfcbank.com with your card details, caller detail and registered contact number. Kindly mention reference Id : TTU[protected] in the subject line. We will get back to you on the same.

                          -Natasha
                          HDFC Bank Customer Assistance.
                          I already did that as well..

                          For your information

                          'HBL=[protected]' Harassment for Credit card bill of Rs. 2361.13
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                            S
                            Subhrakanta Thamb
                            from Bhubaneshwar, Odisha
                            Jul 23, 2016
                            Resolved
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                            Resolved

                            Address: Khordha, Odisha, 751024

                            I have applied for money back credit card through hdfc bank agent bhubaneswar near to big bazzar petrol pump. Verification was done properly. Reveived the verification call from kolkata hdfc head office on jul15 2016. After 1 week i received the kit. But found the card was not money back credoit card... It was diner club international rewardz credit card.

                            Please look into the issue.

                            Credit card application ref no - [protected]e8
                            Name subhrakanta thamb
                            Oficial address of receved the card: tcs bhubaneswar, chandaka real estate, patia.
                            Dec 30, 2018
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Nov 26, 2018
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            We sincerely regret the inconvenience. Please share the last four digits of your credit card number, registered mobile number, and e-mail id, to enable us to resolve the issue. You may send the details to [protected]@hdfcbank.com. Thank you.

                            -Anay
                            HDFC Bank Customer Assistance
                            Dear Subhrakanta,

                            Kindly mail us at [protected]@hdfcbank.com with credit card number, issue in detail and registered contact number mentioning reference Id TTU[protected] in the subject line. The concerned department will look into your issue.

                            -Natasha
                            HDFC Bank Customer Assistance
                            I received Wrong Credit Card. Applied for Regalia First but I received Jet privilege card.
                            I have no use of this. How can I get the replacement.
                            @rjsharma111 I received the same but i applied for moneyback.
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                              G
                              Gangadharam Boorsu
                              from Hyderabad, Telangana
                              Jul 22, 2016
                              Resolved
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                              Resolved

                              Dc intl pos txn markup+st 050716 080716 without my notice.

                              Address: 560045
                              Website: www.nvidia.co.in

                              Why i have been charged in below txn without my notice. Could you please let me know at the earliest.

                              1. Dc intl pos txn markup+st[protected] charged 379.32.
                              2. Dc intl pos txn markup+st[protected] charged 25.99.
                              3. Dc intl pos txn markup+st[protected] charged 46.13.

                              I used to ignore but know it is costing me more money.


                              Regards,
                              Gangadharam....
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                              B
                              Bheem khanjarpur
                              from Mumbai, Maharashtra
                              Jul 22, 2016
                              Resolved
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                              Resolved

                              Address: Ghaziabad, Uttar Pradesh, 201204
                              Website: HDFC BANK

                              First i applied for cheque book in may month and now july is about to go and i am fighting for getting my cheque book. Hdfc bank team is so smart that they cant even update the customer address so after looking their response someone suggest me that these guys just throw the paper in dustbin so apply online for addresss update and its done now. Then again i applied for cheque book and followed process and get the drop mail from my nearset branch but again after 7 days of wait i acme to know that my cheque book cant delivered to my address.
                              Is this hdfc bank??? I am surprise no one is worry for customer satisfaction??? I got so many things via speed post at my home?? Shame on you guys that you are not even confirm to delivery agencies whether they deliver at customer address or not???
                              This situation is like worst nothing to say on this casual approach???
                              They must have sent it through speed post.
                              Mast ram masti mein aag lage basti mein...
                              Thosusand of call i receive regarding to get credit card but what i need is not update to me...
                              I am really fed up... Please send me or give my cheque book either on official address at ghaziabad or nearest modinagar hdfc branch...
                              Docket no [protected] is the no through my cheque book dispetched.
                              Aug 6, 2021
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              worst
                              Dear Customer,

                              Request you to mail us at [protected]@hdfcbank.com with your account details, branch details and registered contact number. Kindly mention reference Id : TTU[protected] in the subject line. We will get back to you on the same.

                              -Natasha
                              HDFC Bank Customer Assistance.
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                                D
                                Devesh Rathi
                                from Murtajapur, Maharashtra
                                Jul 22, 2016
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                                Address: Akola, Maharashtra, 444001
                                Website: Www.Hdfclife.com

                                During policy surrender the claim amount was different without any mention of tax. Then came tax. Then the agency changed which asked to submit papers again. This took more than a month. Then annual, half yearly, quarterly and monthly pension options were given of which agent had no clues of calculation. The annual amount was changed in 15 days due to their fortnightly change in rates. The problems are there is no document supporting these rates calculation and hdfc life sets the rates on their own. Processing is slow by clueless agents who ask to talk to seniors on little matters, who again are clueless and depend on system generated information.
                                HDFC Life customer support has been notified about the posted complaint.
                                Hi, apologies for any inconvenience caused. Please share your policy no. for us to assist you with your queries and concerns. Alternatively, you may write to [protected]@hdfclife.com from your registered Email ID for us to look into the matter and assist you on it.
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                                  Bhavya Raavi
                                  from Delhi, Delhi
                                  Jul 22, 2016
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                                  Address: 500081
                                  Website: HDFC Bank Customer Care

                                  I've raised a closure request for jumbo loan which i've taken on my credit card. Customer care executive informed i can pay it in 2 ways which are netbanking and through hdfc branch. Unfortunately, i lost my credentials and cannot retrieve them as i don't have the registered mobile number. Again i called customer care to check if i can pay it from other bank netbanking. One executive said yes we can pay from other banks netbanking and one more said i cannot do that. He informed i can go to nearest bank and pay it by cash.
                                  One of the branches they said they don't accept jumbo closure. Again i called and checked with customer care, can it be done or not by paying cash in bank and the answer from executive is yes. I wasted one more half day going to bank and again the same response saying its not a valid account number. I'm totally pissed off. And finally, now one more executive game me information that it can be done only through cheque and not by cash.
                                  Are the customer care executives trained or not? Don't they have proper information about the products? If not, why are they placed there to answer customer queries? It's really creating more problem than helping customers in resolving the issue.
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Dear Customer,

                                  Regret the inconvenience cause. Request you to mail us at [protected]@hdfcbank.com with your customer ID, branch details and registered contact number. Kindly mention reference Id : TTU[protected] in the subject line. We will get back to you on the same.

                                  -Natasha
                                  HDFC Bank Customer Assistance.
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                                    laxman73jogula
                                    from Mumbai, Maharashtra
                                    Jul 22, 2016
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                                    Address: 400705

                                    Due to financial crisis i missed one emi against the personal loan availed from hdfc bank. as a result i asked hdfc representative for some time to pay the amount. after 2-3 days i started receiving threatening calls using abusive language who they said they work with hdfc bank. how come this third grade people got inducted into this bank. one of the person went to my home in my absence snatched my mothers phone and started abusing me in front of my mother. i told him to wait i will be there in few minutes but sensing some trouble he left the place as he was under the influence of drugs. i think hdfc bank is hiring drug addicts and goons to get money extorted from there customers by harassing and abusing them. i also want to bring to your notice that as per sc orders no third party should indulge to extort money from someone. this is the mobile no:[protected]/[protected]. this no. will be handed to crime branch extortion cell for harassing and threatening me and my mother after filing fir against this drugs addicts and goons hired by hdfc bank. i want a reply on this asap.
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Dear Customer,

                                    Regret the inconvenience cause. Request you to mail us at [protected]@hdfcbank.com with your loan account details, above mentioned details and registered contact number. Kindly mention reference Id : TTU[protected] in the subject line. We will get back to you on the same.

                                    -Natasha
                                    HDFC Bank Customer Assistance.
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