HDFC Bank Complaints & Reviews

Ear hdfc bank,

My name is lovedeep singh and holds a credit card and i am writing this mail in regards to the threatening call received from hdfc bank credit card collection department's agent gaurav kumar and his senior tripathi. They've been the most rude and mafia guys i have ever spoken to as they used these sentences "bank tere hisaab se nahi chalega be", "tere ghar ka bank hai be", "payment kar nahi toh phir dekh kya karte hain hum", "defaulter me daal iska ka naam" misbehaved with my mom stating "itni si umar hai iski itna loan le rakha hai us ko bolo aaj k aaj paise chukaye nahi to acha nahi hoga". This all happened despite of my request in the beginning of the call itself that i had financial crisis due to which i could not make payments in the recent past and asked if can get any arrangement or a weeks time to clear off the minimum amount.Instead of replying they started to shout on call to make this payment and said all the above mentioned stuff. I am damn sure the was not getting recorded as per the indian compliance and if it is recorded then i want you to retrieve that to take the legal action against them

Dear hdfc bank, if you check my transaction history before march'2016 i have rarely failed to pay minimum amount or if missed have paid that with the late fee and it's financial charges. It's not a 6 months old card, it is 4 years old card. Had never been dissatisfied with hdfc in past 4 years but this last conversation has made my mind to change my bank to a different company as i cannot tolerate the such behavior at all.

Post your reaponce, i am going to post this on social media and almost 90 social media groups that i am added to so that everyone gets a clear picture of experience we have from hdfc bank. Further, if it is not a satisfactory action on my complaint regarding the behavior of your collection employees the will file a complaint in consumer forum on the mental harassment i had.

I never said no to clear my dues on my credit cards and will surely settle this if any of your sincere staff can speak to me via mail or can drop me their no. To contact as my no. Might not be reachable due to network problems at home and i keep my phone in locker during my office hours.

Hope that you have all their details and wouldn't give excuses by asking their further details. Such instances are keeping your goodwill of being one of the best bank at stake.

Regards,
Lovedeep singh

Dear sir/madam
I have been trying to contact customer care since three days but in vain...
I would request you that i'm using a debit card which is not honoured internationally.. This is second time where in have felt the embarrassment... Before travelling i have been to the hdfc bank in hyderabad... They said the issue is resolved n you can use the card.. The problem lies the same.
Kindly provide me a solution asap as i'm out of country n unable to use my debit card for any purpose of mine...
Dr irfan mohammed

Hdfc representative made a false commitment and now they are admitting it. I want to listen the recording which they are not sharing with me and not ready to accept the mistake.

It was related to my cheque payment and has impacted me a lot.

I want consumer complaint to help me in listening to the recording which these guys are hiding so that i get the process expidite.

Sir
I have applied for salary account before 15 days. But my account is still not activate. Concern person is not goving any response or giving poor response. He is handover kit before 15 days.
Our company Kamal ced solutions llp has more than 200 saving and current account in your bank branch IMT Manesar gurgaon.
If you are not able to give services we will shif our all account in any other Bank.

Details are as under
Name. Meenakshi
ID. 70072002
Acc no. [protected]
Id. [protected]@gmail.com
Mob [protected]
[protected]

Hi,

I had taken a policy from hdfc life but the same had to be discontinued for some reason. Now the same is in discontinuation fund, the term of which is getting over this year. So i am expecting the payout in a couple of months.

I wanted to know from the customer care what are the documents required to be shown at the time of collecting my money. I called up the customer care and they informed me that i will...

Hi,

This is to inform you regarding wrong money deduction from my account.
They deduted money @1685/- from my account as demat a/c charges but the truth is i have never opened demat account in my account.

I have visited to nearest branch but nobody helped me.

Kindly help to get back my money back.

My account number - [protected]
Bank name - hdfc bank
Branch - dlf galleria
Customer id[protected]
Date of deduction - 18/03/2015
Amount - 1685/-

My mail id - rajendra. [protected]@gmail.com
Mob no - [protected], [protected]

Hi,
My name is dr. Vipasha sharma, i have purchased maruti celerio from autopace, industrial area, chandigarh on june, 2016 by sanctioning loan from hdfc bank. The emi paying date has been decided by them on 7th of every month. Which means the date of payment lasts with 12.00 a. M of 7th. But they put the penalty of rs. 345/- at 10.00 am of 7th. However, i receive my salary on 7th evening of every month. Then how they can fine us, on the other hand they said that emi will be automatically deducted from our sbi account, which did not happen.

For that purpose we talked to relation manger, mr. Summit with phone number [protected] to resolve the issue. But nothing came positively. Thenafter we asked for the loan account to deposit the money but they said their executive will collect the cash from our house.
However, i have already paid the emi as it has been collected from my house by authorized representative of hdfc on dated 16/7/16 but surprisingly i have received message from hdfc for penality of rs. 365/- for not paying the emi as dishonor of security cheque on dated 21/7/16.

Therefore in total

Cheque bounced two times for 345 x2= 690/-
Penality fined by hdfc= 631/- for late fee depositing the emi.

Therefore we gave 5973 including emi + penality

The phone number of executive is [protected]

My only belief in on you as now i am left with you to resolve the issue.

Regards

Vipasha sharma
#1105, sec-68, mohali
[protected]

I have requested for credit card facility twice before opening a new saving account in hdfc bank and executive had call me and i also provide information like, i am a government officer, from legal department, gujarat, drawing net salary around rs.83000/- p. M. And my job is transferable. But i didn't get any reply from the bank. Thereafter i opened new savings account in hdfc bank and after receipt of e-mail suggesting to apply for credit card, i again applied for the same and i again get a call as before and provide the same information but didn't get the reply. So i want to know, whether person from legal department is barred or blacklisted to avail credit card facility of hdfc bank?

Hi all,

Please help me.. i am getting frequent emails regarding hdfc bank account. hdfc bank and its officials are cheating on to me and this would be proved by the evidences and circumstances which i would be sharing... i had a salaried account opened with hdfc on 2012 december which lasted till 2014 august when i resigned. after that in my new company they want me to take sbt bank account for salary purposes.

I am getting lot of emails & sms like this. "credits in a/c are subject to clearing." what does it mean? whether i have to pay them these minus balance amount? this account is currently inactive.


Dear customer,

The balance in a/c no. xxxxxxxxxx4665 at m g road - trivandrum as of 20-jul-16 is inr -7, 751.19.
You have received alert by subscribing for banks instaalerts. to unsubscribe/ modify alerts login to netbanking or visit nearest branch. check a/c for current balance.
Credits in a/c are subject to clearing.

Regards,
Hdfc bank.

Please help me, what should i do?


With regards,
Nisha l

Hi this vandana shetty. I had taken a loan on the credit cards i was promised that i will be given possessing fee waiver after my ist emi. It is been year that i am paying emi. I have complain end number of time that i dont want this loan i was cheated and given this loan. I am asking for my final closer amount and there is no revert from the customer care team. The customer care put me on hold every time i call and than disconnect my call. I want complete pre closure statement till date what was the amount paid buy me? Loan number 5176xxxxxxxx 6460

I have a regular saving account in hdfc bank. An amount of rs 114.50 and rs 115/- have been deducted from my account in form of program-management fee without any earlier information that is not justifiable. Which type of program bank is offering, i have no locker, no loan, no such type of cards except atm. Kindly be deposited these fees to back my amount otherwise i will be forced for legal remedy.

Dr mukesh

The complaint has been registered thrice, no action has been taken till date.
Amount of rs 689 has been deducted twice in the last month of may. I have called the customer care several times but they have come back saying, it will be done.

The worst bank, i have come across ever with pathetic client services. I will make sure i will never recommend anybody to open the account here.

I have bought a policy though hdfc ergo # 16-02-16 offer on hdfc credit card. I regret to inform you that this is a useless policy and i did not recommend to anyone even not to my enemy. I have a salary account in hdfc bank and also have credit card of same. I received a call from hdfc bank they told me about the policy benefits and did not inform about the loss of same. Till date i did not receive any single document (Bond agreement, insurance card etc.) from their side related to the policy. After buying this policy my husband met an accident and broke his leg. He was admitted to non network hospital for 9-10 days. When he was in hospital i had already informed to insurer that this is happened with us. They suggest me to after discharge please submit the all documents for claim process. And i did so but the result is nil.In the meanwhile my grandfather passed away. I have courier all the documents related to the process # 03-05-16. From my side i had already submitted the all documents to the insurance company but they told me that you have admitted to a non network hospital so that all formalities completed by you only insurance will not playing a role in it. I informed to them remaining documents which was not submitted to you that hospital clearly refuse to handover to the patient insurance surveyor come over there and collect the documents from here. Now they just send me the reminder over reminder. I also trying to cancel the policy but they are not responding in it also. I ma very upset with the services because i am in very trouble and now my husband got slipped down and fracture in his hand. I need your help to sort out this problem. If policy company send their surveyor over there to collect the remaining documents from the hospital or cancel the policy as soon as possible.

Sir,

I am nagesh k bhat with salary saving account [protected], here by requesting you o help me to resolve above subject problem.

I had been to silvassa branch too, but the problem was un resolved. Even followed customer care through [protected].

Kindly help me...

I did a payment at bigbasket.com on 01 july 2016 for over rs 2000 and was supposed to get a 10% cashback (Payzapp transaction id - 99qayi). The app claims to credit the cashback in 5 working days, but its been almost 20 days and it has still not been credited.In fact i wrote a mail after 6 days of the transaction and was promised the cashback will be credited in few days, but its still pending. The level o[censored]nprofessionalism has now gone to the extent that nobody even responds on the mails/calls sent to customer care contact given on the app

While, i am not so concerned about the petty cashback, i am definitely enraged at the bank's unprofessional & unethical behavior. I would appreciate if someone on this platform can help me sue the bank for a hefty fine for wasting my time and taking customers for a ride.

I vikram malhotra wanted to close my trading account no1187677 account with hdfc bank[protected] at kanpur.
I was called to hdfc sec for closure of account by mr sumit sharma but i was told that closure format is not available.
I spent rs300 going from residence to trading office with no reesult.
I was told that mr sumeet will come to my residence with the closure format but as usual false commitment was made
Kindly attend to this greivence

Policy no[protected] is all ready laps but refund ammount not recived

pls confirm stutus of this policy my email [protected]@rediffmail.com my mobile no-[protected]

I have a credit card of hdfc bank. I haven't paid last month's bill. A new bill is generated which have higher value as compared to last month due to obvious reasons (Last month payment+interest+this month payment) mentioning with last date of payment 5th august 2016. However i am getting calls from collection department forcing me to pay all amount before 5th august 2016. I am ready to pay last months outstanding to collection department anytime but i can't understand why collection department is forcing me to pay the lumsum amount before due date. I had a word with your customer care department but they simply refuse to intervene. I request to the concern authority to do the needful. Collection department has no right to force me to pay lumsum amount before due date. As i stated i am ready to pay last months overdue amount while remaining amount will be paid as per scheduled time of billing cycle.

Hi,

I have transferd money to my sbi account through hdfc netbanking using imps but not found in sbi account but amount deducted from my hdfc account. Imps ref no.[protected].
I have transferd money on 18/july/1991.
Please let me know when i will get back money in my account. Already i talked with sbi, they said no money recived yet.

Regards,
Mirza

I have borrowed personal loan of rs.270000 with emi rs.9496 due on 7th of each month. But bank has charged me the rs.200 as bouncing charges even if there was a sufficient balance on due date i. E. 7th june.16. Again today i. E. On 19th july 2016 banks costumer care executive called me today for claiming rs 600 as pending bouncing charges for the same emi. Requesting you the bank's policies/rules/regulation for the such bouncing charges.