HDFC Bank Complaints & Reviews

Dear Customer,

Kindly mail us at [protected]@hdfcbank.com with loan application number, issue in details and registered contact number mentioning reference Id TTU[protected] in the subject line. The concerned department will look into your issue.

-Natasha
HDFC Bank Customer Assistance

Dear Customer,

We have received your email vide interaction ID:[protected] and our Customer Service Executive will respond within 5 working days. In case your query requires further investigation and takes a longer time, we will keep you informed on the time required for resolution.

-Anay
HDFC Bank Customer Assistance

Dear customer,

Regret the inconvenience. Request you to provide us your Loan Account number & registered contact details by writing us a mail at [protected]@hdfcbank.com mentioning reference Id TTU[protected] in the subject line. The concerned department will get back to you for assistance.

– Bejoy
HDFC Bank Customer Assistance

worst service

This has reference to subject request number on personal loan account number 19124530 which is not linked/register to my cbil due to which undersign is facing so many problems just due to negligence at your end.


If something gets delay from the customer end your people literally penalizing but not giving assurance nor time bound response to the above said issue. No official at local branch are supporting nor taking responsibility to give assurance.


I have sent "n" emails to the loansupport hdfc at last stated that they will resolve within 3 working days but no any updates.


Due to which undersign is facing severe problems to avail any financial support from the institutions.


Hope your intervention may conclude the matter with in next 24 hours.

You people are just passing time by asking CIBIL control number which was shared to you in my initial mail itself and even personally submitted @ your Ahmedabad, Parimal Garden loan centre.

Non sense service and making delay in the issue inspite of resolving on immediate basis as this is purely your mistake which should have been done in 2011 itself.

I had paid the premium of Rs 22177/- for my Policy No 10033546 on 08 Jun 16. I have not received the premium receipt as yet. The transaction reference No is GSBI[protected]. Kindly forward the premium receipt for the payment on my email address [protected]@yahoo.co.in forthwith.
Prateek Sahai

Hi Prateek, I wish to inform you that the premium receipt was already sent to your registered Email ID available in our records on June 10, 2016.

Further, I would like to inform you that we have an online customer portal for the customers known as "My Account". You can register for “My Account” (free service to the customers) on our website www.hdfclife.com.

Access or Process the following through ‘My Account’:

 Premium Payment, Acknowledgements and Premium Receipts
 Online Fund Switch, Premium Redirection and Top Up
 Online Account Statement i.e. Unit Statement and Annual Premium Statement
 Other important Policy Details

Now receive alerts on your email ID as well as on your mobile phone for premium due dates, payment confirmation, policy lapse alert, new product launch, etc. by registering through ‘My Account’.

To register, go to https://cp.hdfclife.com/cpweb/OnlineMyAccountRegistration.aspx and follow the given steps:

1. Fill in the policy number and Date of birth and click 'Next'

2. The policy owner name, email ID, mobile number and contact number fields will be pre-populated. Mobile number and contact number fields are editable, if not updated previously.

3. Select the Check box and click Submit.

4. An email will be sent to your email ID that is updated in the registration page. This email will contain an URL which on clicking will validate the email ID and the user ID and password will be sent.

5. The URL is valid for 15 days. If you click on it after 15 days, an error message will be displayed. In such cases, you need to register again by filling the registration page.

6. If the email ID was previously present and the user modifies it, an email is sent to the previous email ID informing of the registration for the service. However, the URL will go to the new email ID.

We hope to have addressed your concern.

Further, I would request you to let me know in case of any further queries and concerns.

Regards,
Manish- HDFC Life.

HDFC Bank — CANCELLATION OF CREDIT CARD

Sir
I have cleared my all dues of credit card & now i want to cancellation of my credit card .Please close my credit card account & deactivate this.
Regds
Ranjan kumar

Dear Customer,

Request you to provide us your customer Id, issue in detail, charges detail & registered contact details by writing us a mail at [protected]@hdfcbank.com mentioning reference Id TTU[protected] in the subject line. The concerned department will get back to you for assistance.

– Bejoy
HDFC Bank Customer Assistance

Hi, myself Himadri Sekhar Haldar. I am a HDFC credit card holder person. Last year on September/2015, I got a call from Sudipa, a customer care executive from HDFC credit card department. She told me about various offers available on my newly HDFC credit card. Also she told me that there was a free health insurance worth Rs. 5, 00, 000 with validity of 2 yrs. But initially I had to pay the premium i.e. Rs. 10, 959 in 24 months EMI @ Rs. 525. At the end of 24 months I will get the full premium amount i.e. Rs. 10, 959 which I later found out nothing but a tricky marketing policy.

So, on 28/Jan/2016 when I decided to terminate the policy, a customer care executive viz. Radha from credit card department suggested me that it would be better if I cancelled it via HDFC credit card department instead of HDFC ERGO General Insurance company limited. The reason behind it I would suppose to get refunded around Rs. 8, 000 - 9, 000 rather than around Rs. 5, 000-6, 000. But it will take 60 to 90 working days to get refunded .So, I choose to cancelled that policy by HDFC credit card department for which she gave me a cancellation no. i.e. CAN00088211 on 28/Jan/2016.

Now when I tried to contact that person (Radha) over telephone[protected], either she was unavailable or if she available she told me that it will take some more time. I don't know how long will it take to get my refund. So, I lost my faith in them and written a cancellation request again over e-mail ([protected]@hdfcergo.com) on dt. 13/June/2016 regarding cancellation of HDFC ERGO Health Suraksha Policy (Policy No.[protected]. In reply of my email, they informed me that they made a note of my cancellation request and I will get a call from them within 3 working days and it will take 15 working days to get refunded.

But, since now neither I got my refund money from HDFC credit card department, nor got a call from HDFC ERGO General Insurance Company Ltd. Instead of that they charged me every month Rs. 525 on my HDFC credit card bill.

My HDFC ERGO Health Suraksha Policy No. is[protected]

So, I please need you to look this matter seriously and cancel my policy and refund my money as early as possible.

Regards,
Himadri Sekhar Haldar
Mob:- 91-[protected]
e-mail id: - sekhar.[protected]@gmail.com

Sorry i dont know my CC no but my complete name is Sudhir Kumar Singh and it was a business Card Name Shown on card was Babbage Solutions and my name pls help me in solving this issue and settleing my account

Dear Customer,

Kindly mail us at [protected]@hdfcbank.com with credit card number, issue in details and registered contact number mentioning reference Id TTU[protected] in the subject line. The concerned department will look into your issue.

-Natasha
HDFC Bank Customer Assistance

Dear Customer,

Kindly mail us at [protected]@hdfcbank.com with account number, charges details and registered contact number mentioning reference Id TTU[protected] in the subject line. The concerned department will look into your issue.

-Natasha
HDFC Bank Customer Assistance

Dear Sir, / Madam,

The following Program Management Charges have been deducted without any intimation from our saving bank accounts:-
A / F No.[protected]Mohan Kumar Budhiraja)
28/03/2016 Jan-March[protected].50
18/07/2016 April-June[protected].00
A / F No.[protected]Sunita Budhiraja)
28/03/2016 Jan-March[protected].50
18/07/2016 April-June[protected].00
[protected][protected][protected][protected]
Total 459.00
[protected][protected][protected][protected]

We are not interested /availed any services. Therefore these charges may please be reversed immediately and oblige.

Thanks and regards
Mohan Kumar Budhiraja
Sunita Budhiraja
[protected] (M)

Hi Jyoti, we request you to write with your exact concern to [protected]@hdfclife.com from your registered email ID. Your concern will be investigated and a reply will be provided at the earliest. Thanks - Ameiya

Some of agents promoted hdfc life insurance against 0% interest loan, please stop them, i also get similar kind of phone from aditya jain, and this people change their mobile no daily

Hi, we request you to write your concern to [protected]@hdfclife.com from your registered email ID. Your concern will be investigated and appropriate reply will be provided. Thanks - Ameiya

Dear Customer,

Kindly mail us at [protected]@hdfcbank.com from your registered email id along with your credit card number., your latest contact number and copy of CIBIL report available with you for further assistance, mentioning reference Id TTU[protected] in the subject line.

-Natasha
HDFC Bank Customer Assistance

Dear Customer,

Kindly mail us at [protected]@hdfcbank.com with credit card number, issue in details and registered contact number mentioning reference Id TTU[protected] in the subject line. The concerned department will look into your issue.

-Natasha
HDFC Bank Customer Assistance

Hi, I am reviewing the issue raised by you and would be reverting you shortly with the required clarification on the same.-- Manish.

Hi, I tried contacting you on your contact no. mentioned in the email communication held with our service team. However, I was unable to connect with you. Please confirm your feasible contacting time for me to reach you.-- Manish.

Dear Customer,

Regret the inconvenience. Request you to mail at [protected]@hdfcbank.com with Gift plus card number, issue in details and registered contact number. Kindly mention reference Id TTU[protected] in the subject line so that we can assist you further.

-Natasha
HDFC Bank Customer Assistance