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HDFC Bank Complaints & Reviews

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Last updated Apr 22, 2024
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HDFC Bank reviews & complaints page 1315

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A
Abhishek Ramgadia
from Bengaluru, Karnataka
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Issues with hdfc smart buy refund

Address:411013
Website:offers.smartbuy.hdfcbank.com

I had booked a ticket from jammu to srinagar on 23rd may 2016.

Hdfc bank smartbuy ref no : [protected]

The booking status was shown to be pending and later i was told that the booking failed and the amount would be refunded to me withing 7 working days.

Since then i have called their customer support 'n' number of times. Each time i got only one response that the refund is under process and...
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S
Suneel Mani
from Delhi, Delhi
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Illegal deduction by hdfc bank as fuel surcharge.

Address:Gautam Buddh Nagar, Uttar Pradesh, 203207
Website:hdfcbank

I am Sunil Mani, an account holder with HDFC Bank with Saving Bank account no. [protected].
It is to inform you that I have been observing in my bank statement that whenever I get my card swiped in Petrol Pumps, a fuel surcharge gets deducted from my account.
Last time it was on 22nd May, 2016 when I used my card to make a payment of Rs. 100, a fuel surcharge of Rs. 11.45 got deducted from my account on 24th May, 2016.br...
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Address:Mumbai City, Maharashtra
Website:www.hdfclife.com

I have been commited in written for amount to receive as surrender value with two employees.Firstly HDFC Bank as sourced by them & told to visit HDFC LIFe to surrender dociment.There also I was given same amount as market was 480 points up.I went previously to surrender this policy in Dec'15 where they sold me one more policty by suggesting to wait till market is up.

But once final amount reveived it was 10, 000/- difference...
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G
Gundam Sushil Kumar
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Re: 3rd party cash txn inc st & ec 310516 & dc intl pos txn markup+st 220516 250516

Address:Hyderabad, Andhra Pradesh, 500028
Website:netbanking.hdfcbank.com/netbanking/entry

Hi,

Why I have been charged in below TXN without my notice. Could you please let me know at the earliest.

1. 3RD PARTY CASH TXN INC ST & EC 310516 - Charged 114.50 Indian Rupee.
2. DC INTL POS TXN MARKUP+ST[protected] Charged 68.92 Indian Rupee.

I used to ignore but know it is costing me more money.

Thanks in advance.

Regards,
G Sushil Kumar...
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P
prakashmishra84
from Mumbai, Maharashtra
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Non maintenance charges - dormant account

Address:Gurgaon, Haryana, 122002

Hi,

I had a salary account with hdfc bank (Geetanjali, new delhi) which was created around end of 2009. After changing the company i gradually changed my address and contact no etc over the years. Because of this later on neither could i update my address or phone number online. (Since they needed an address proof) to update the address. Modifying the contact number was also not feasible since it would send an otp on my number...
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N
nick_thakkar
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Credit card reward points

Address:411037
Website:hdfcbankdinersclub.in

I had a Diners Club Rewardz Credit Card with HDFC bank (card no. ending with 6241). I had around 22, 000 reward points on that. 1 reward point = INR 0.75.
I got a call from my relationship manager (Shoaib) and he informed me that I am eligible for a free upgrade on my card with no charges and all my reward points will be transferred to my new card. I got my new card (ending with 4743) however only 9181 points got transferred. Now he...
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C
cemkrajesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not conveyed properly while upgrading my credit card.

Address:700156

Hi team,

I wanted to raise a complain about my up-gradation of my credit card from titanium edge ([protected]) to allmiles card ([protected])
I was using titanium edge and my reward point was 9070 but i got a call from one of the hdfc credit card representative and hey did not explain and mentioned that while upgrading this i will lost actual reward point. I have upgraded the card to get the benefit. But doing...
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C
Comp2016
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Loan related

Address:Bangalore, Karnataka, 560036

I have got the call from the number [protected] to avail the bank loan. I was convinced with the loan interest rate and i have planned few things in my mind. Then i have given all the doc. to bank and they have called for verification. In the verification call everything was proper but after 2 days they have told to me that loan has been rejected. This is really frustrating and not correct. They have not done the verification properly. Please...
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N
Nbanik
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Irctc transaction rejected by bank but money was deducted from my account

Address:Kolkata, West Bengal, 700075

Today I tried to book irctc ticket twice using hdfc net banking from IRcTC web site.My transactions are rejected by hdfc bank twice and i have the screen shot for that also.I got the transaction rejection message twice from IRCTC.But my money was deducted twice from my account.the total amount debited from my accout isalmost rs 1300.This is really frustrating and get my amount credited to my account...
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Noorali_h
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Jp Mileage Debit Card

Address:Mumbai City, Maharashtra, 400061
Website:www.hdfcbank.com

My JP miles on JETprevilage HDFC debit card is not getting credited to my JET flying miles account. I have tried calling the HDFC cutomer services multiple time and jet airways customer service too.
As per JET airways the flying miles has not been credited by HDFC bank to my account. can you pls assist me with the same before I move for any legal action or complaint in the redressal forum...
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G
Gsingh99
from Dehra Dun, Uttarakhand
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Account balance deduction

Address:New Delhi, Delhi

This is compalane for hdfc bank. Account balance deduct automatically rs 3438.93/-.
According me my account balance is 5764.74/- on date 8 june 2016 in account statement showing right but account balance showing rs 2326.81/- on date 08 june 2016.
We have call hdfc customer care after all verification she said to me that ok sir we are not shair this information.
I have attached screen short of statement & account balance.br...
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R
ruchi240485
from Gurgaon, Haryana
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Fake information provided by hdfc

Address:Ghaziabad, Uttar Pradesh, 201014
Website:hdfclife.co.in

Hello,

I have spoken to so many people regarding the policy, but didn't get any satisfactory response. I did buy this policy from HDFC in January 2016 . I wasn't not aware that the agent who was asking to purchase the policy was given me the fraud information.


I wrote 1st email to HDFC on 1st March 2016 when I came to know that person is not giving me all the benefits which he offered me when he called...
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A
amitja
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Credit card

Address:New Delhi, Delhi, 110041
Website:www.hdfcbank.com

I was approached by the bank executives to apply for a credit card.
I applied for the same. They collected a hell lot of document copies from me.
No communication for a month.
After trying hard I could able to contact the guy who pitched the sales to me.
He then made same efforts to move on the files and i received an acknowledgement number which post 4 days told me that the card is disapproved.
Again...
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D
dgandhi
from Surat, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Forex payment is not getting done on same day

Address:Surat, Gujarat, 395007

Dear Sir,

I have experienced two cases about this complain subject during this week.
1) On 6th May, we have submitted necessary documents well in time for making import payment, also forex rate got confirmed but even though transfer was not done on same day. When i asked for swift advice next day, i got informed that today (7th May) will do the transfer.

2) Today (8th May) also submitted everything but...
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S
sbankewar
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amb chrg incl st & cess in less than 10 days time

Address:411028
Website:www.hdfcbank.com

Hello sir,

Please find below charges cut by hdfc bank.

11 dec 2013 amb chrg incl st & cess for aug2013 11 dec 2013 64.37 0.00
09 dec 2013 amb chrg incl st & cess for nov2013 09 dec 2013 393.26 64.37
29 nov 2013 amb chrg incl st & cess for jul2013 29 nov 2013 393.26 457.63

This is really frustrating. I am not happy and also would not advice other for hdfc bank....
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B
Basha8187
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Deduction

Address:Bangalore, Karnataka, 560068

Money is getting in my HDFC bank salaried account without any prior notification. Every month I'm seeing deduction of amount 100 rupees in my account.

I don't know the reason why they are deducting the amount without any prior notification. Among all the bank's I feel Hdfc have worst service being provided to the customers.

Also, for credit cards related issue they ask us to send an letter to Chennai address....
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A
Atanu.gorai
from Gurgaon, Haryana
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Wrong SIP fund purchased folio no

Address:Purulia, West Bengal, 723101
Website:Www.hdfcfund.com

Sir,
I have applied for quarterly SIP of Rs.3500 selected fund Mid cap
opportunities - growth fund where as today mobile message received that folio no
10698571/35 under Hdfc top 200 fund 10.544 unit purchased which is wrongly.
Kindly do the needful to rectify it as soon as possible because i have
choose mid cap opportunities growth fund not top 200 fund.
In my form i have clearly mention it then...
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N
Naved Sabir
from Delhi, Delhi
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Kindly block and reissue lost credit card

Address:New Delhi, Delhi, 110012
Website:hdfcbank.com

Dear Sir
I have lost my HDFC Bank VISA credit card no. [protected] issued in the name of the undersigned on my New Delhi address. Kindly block the card immediately and reissue new card urgently. Kindly treat it as most urgent as this is the only credit card that I am using currently and would be hard pressed with it.
with regards
Dr Naved Sabir...
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S
Satyabhama
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Poor customer service

Address:560043

I have a HDFC credit card since 2010, i have cleared huge balances twice with them. Now i have a balance of 36000 Rs. The minimum due on that was 1800 Rs. I have been subject to embarrassment, because a call was made to my father who is 71 yrs old, threatening him that they will take against his daughter if Rs 1800 is not paid.
I was angry and called the customer service. This CSR was so annoying that he did not even bother to even...
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D
deepbaldia
from New Delhi, Delhi
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Extra charges on bill

Address:Gurgaon, Haryana, 122001
Website:www.hdfcbank.com

Sir, this is pardeep kumar.
I'm using hdfc credit card since 2014. I paid so much amount but every time outstanding amount getting increased due to extra charges which are not told at any time in the past. I complaint many time to hdfc customer care but not resolve yet. Now i refuse to pay any amount and they calling me and they are making threat.
My card number is [protected].
Please help me to get out of this.br...
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