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HDFC Bank
HDFC Bank Limited
Customer satisfaction rating: 59%
27481
COMPLAINTS
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HDFC Bank Customer Care

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Address
Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel
Mumbai
Mumbai City District
Maharashtra
India - 400013
Landmarks:Opposite Kamala Mills Compound

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
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2541
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1100
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1027
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597

Phone:
Phone:
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1016
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510

Additional info

Customer Centre


Additional Contacts



Andhra Pradesh

+91 99 4949 3333



Chandigarh, Kochi, Indore, Jaipur, Lucknow, Patna

+91 99 4616 0616



Ahmedabad, Bengaluru, Chennai, Delhi & NCR, Hyderabad, Kolkata, Mumbai, Pune

+91 99 6160 6161



West Bengal, Sikkim, Andaman and Nicobar

+91 98 3107 3333



Meghalaya, Tripura, Nagaland, Mizoram, Arunachal Pradesh, Manipur (Toll Free from BSNL landline)

1800 345 3333



Assam

+91 99 5719 3333



Bihar, Jharkhand, Patna

+91 86 0266 6161



Maharashtra (except Mumbai) and Goa

+91 98 9060 3333



Haryana

+91 99 9624 3333



Gujarat

+91 98 9827 1111



Jammu & Kashmir, Himachal Pradesh
(Toll Free)

1800 180 4333



Karnataka

+91 99 4586 3333



Kerala

+91 98 9566 3333



Madhya Pradesh, Chhattisgarh

+91 98 9360 3333



Rajasthan

+91 98 7500 3333



Orissa

+91 99 3790 3333



Tamil Nadu, Pondicherry

+91 98 4067 3333



Punjab

+91 98 1533 1111



View More Information...

Customer satisfaction rating
59%
Complaints
27481
Pending
0
Resolved
15374
Good
Good news! We have a good connection with the company and they're good at resolving user complaints.

Working hours
Mon 12:00 am - 12:00 pm
Tue 12:00 am - 12:00 pm
Wed 12:00 am - 12:00 pm
Thu 12:00 am - 12:00 pm
Fri 12:00 am - 12:00 pm
Sat 12:00 am - 12:00 pm
Sun 12:00 am - 12:00 pm

HDFC Bank Complaints & Reviews

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[Resolved]

V
Delhi, Delhi
Sir,
I have misplaced the envelope containing my user name & password which was given to me for operating my savings account number [protected] through net banking . I therefore request you to kindly activate my net banking by providing me with another user name & password. The same may be sent to the following address :
# 409 , SECTOR 09
R K PURAM ,
NEW DELHI 110022.
Thanking you
VINEETH R.
LOSS OF USER NAME
Complaint marked as Resolved Aug 14, 2020
Sir,
Mera Naam Pankaj hai meri complaint hai ki meri a/c [protected] me kull bal 522.00 ru tha laking wo jab me 27/9/20009 ko bank ke atm se money nikalne gya tha to mere account me 00.00 bal show kar rha tha jabki mere account 522.00 ru tha pahle bhi bank ki karyawahi me meri bakaya bal. hoga ha wo kaat lete hai please mujhe itna bta sakte hai ki mera bal kab tak bapas mill sakta hai aor kya karna hoga kyoki mere pass itna bal nahi hai ki 10000 thonsands karke me bank me ragular account open kar saku kyoki ye mera account aditya birla retail ltd, ki aor se open hua hai mene isme bal rakh rkha tha customer care se bat karne per bhi unhone koi kass nahi btaya please mujhe kuch sagesion dho jisse me kuch kar saku.
Pankaj
hi all
i m janak kumar I have misplaced my ATM Debit card my account numberI( [protected]) this and my debit card number is (5264XXXXXXXX2405). SO please block my ATM card may i have humble request to you . i am very thankfull to you .my contact no.[protected].this is my salary a/c
working in interglobe technologies
Plot No 230,
Udyog Vihar, Phase I,
Gurgaon - 122 016,
Haryana, India
Tel: +[protected]
Fax: +[protected]
Dear Sir,
My User Id : Prathusha
My HDFC Bank SB a.c [protected]

I have lost my dairy containing my User Id and password for my debit card which is linked to the above mentioned SB a./c. I am unable to remind the password for changing the password.
Please provide new user Id and password. for the my debit card
Thanks
K.Vani
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Dear Sir,
My User Id : Prathusha
My HDFC SB a./c [protected]
I have lost my diary containing user id and password for my debit card linked with above mentioned SB a.c. Please provide with another user Id and new password
Thanks
K.Vani
dear sir
sir main hdfc bank ka account dharak hoon aur mera user id kho gaya.main us ko janna cahta hoon.taki main net se sari information le saku.plz meri user id mere mail par send kare.mera a/c no. hai [protected] aur mera debit card no.[protected] hai.
sir mera atm mil gya hai ab aap apni maa chuda sakte hai or agar maa ka laude ko meri chut ki khujli mitani hai to mmujhe contact kare. terms & conditions apply

kirti bisht
contact number= [protected]

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    [Resolved]

    I have availed two plot loans from Centurian Bank of Punjab, Mysore 3 years back, the said bank has been taken over by HDFC Bank. While sanctioning the loans I have been given at market rate of interest rates and they also pushed me to AVIVA insurance policy offering further 0.5% on discount on interest?.

    To nightmare I understood, that I have been sanctioned the loan under 'Business Category' i/o Salaried person under NRI category, which I was never aware of. HDFC Bank is pushing me to provide fresh cheques and increased EMI etc., Curently I have been paying @ 13% though the market rates and again the rates from the same bank ranges between 8.75 ~ 9%.

    After checking with the bank the concerned sales person has made a mistake to get a quick sanction of the loan mentioned as Business Category, which is none of my mistake.

    Since this a part of Centurian Bank of Punjab loans, the HDFC Home Finance does't support any of the querries and I need to rely on HDFC Bank for any querries and their response very poor...............

    Is there way can I get a solution to get charg at market rates or at par with the rates with HDFC Bank on housing loans?

    My loan number are 91184382 & 91104304
    Complaint marked as Resolved Aug 14, 2020
    Dear All,

    Me too am suffering recently in the hands of HDFC Housing Loan Department.
    I have applied for a loan almost a month back, but the same is under processing stage till now where they have a policy of getting it done upto 15 days. I also dont know upto wat stage the same is processed. I have been calling Ms. Beena nair from quiet some time on 67546091, but either the bell rings or the phone is engaged. I have not spoken till now.
    I have never seen such pathetic and unorganised way of working. The Builder is also presurrising me either to release money or will have to pay delayed charge.
    CAN ANYONE GUIDE ME ANY HEAD OF HOME LOAN DEPARTMENT WITH WHOM I CAN PLACE MY COMPLAINTS.

    Regards,

    Amit
    [protected]

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      [Resolved]

      J
      Bengaluru, Karnataka
      Dear Miss.Mary Lopez
      Customer Service Officer,

      With regards it is to bring under your kind notice that I have sent you 2 mail regarding nuisance calls from[protected],I received a call from this number on 11/09/09 at 5.03 pm on my number at Bangalore[protected]though I am not a a credit card holder of your Bank&I never had an account of your bank in spite of I have been served with a notice from your Bank in the name of Mr.Suhas Joshi,whom I never happened to know!I cant understand why am I being targeted by your bank?why your bank is sending legal notice to my shop for Mr.Suhas Joshi whom I don't know at all!I hope this time you will remove all my records from your data base where we are no way related to Mr.Suhas Joshi at all.
      Mr.KVS.Hebbar.
      23404416
      Dear Miss.Mary Lopez
      Customer Service Officer,

      With regards it is to bring under your kind notice that I have sent you 2 mail regarding nuisance calls from[protected],I received a call from this number on 11/09/09 at 5.03 pm on my number at Bangalore[protected]though I am not a Credit Card holder of your Bank&I never had an account of your bank in spite of I have been served with a notice from your Bank in the name of Mr.Suhas Joshi,whom I never happened to know!I cant understand why am I being targeted by your bank?why your bank is sending legal notice to my shop for Mr.Suhas Joshi whom I dont know at all!I hope this time you will remove all my records from your data base where we are no way related to Mr.Suhas Joshi at all.
      Mr.KVS.Hebbar.
      23404416
      Complaint marked as Resolved Aug 13, 2020

      HDFC Bank Ltd. — Nuisance Calls From HDFC Bank Collection Department

      Dear Sir/Madam,
      It is to bring under your notice notice that, I am again harassed by HDFC Bank Credit card collections department.She(Miss Neha) called me for the Third Party Credit Card collection.She called on 10/3/2011 at my residence, my office No as well as on my
      Mobile No:[protected]. I am getting nuisance calls from your collection dept on my mobile no.[protected] as well as on my land line also, on 10/3/2011, 4times I got a call from [protected], [protected] at 16.41pm on my land-line.After that twice I got on my Mobile one at 16.09pm & another at 15.46pm.At 5pm she called up on my office no also.Her name is Miss Neha.I don't understand that in-spite of making so many request why do I get these nuisance calls on my no?The person who called up on my no her name is Miss Neha is very arrogant & rude.
      with me as well as with my family members.I asked her to tell from where she is calling, which branch she is calling but she is not ready to provide me any of her details but she is asking my personal details.She will hung up the call.This has become almost every 6months regular nuisance.As I have mentioned so many times to "The Head Of The HDFC Bank Quality Dept"In spite of my so many complaints I am never given assurance regarding these Nuisance calls.Now I have again started receiving these kind of calls.Though I have changed my no.
      Just to inform here that neither I am having any account from HDFC Bank nor having any credit card then why am I being harassed by HDFC Bank so frequently can you pl.explain me?When ever I asked callers that, "from where did you get this no?They always reply that Mr.Suhas Joshi gave this no.So I just want to ask a question to HDFC Bank authority that did they ever confirm on this particular No:[protected], before giving the Credit card or loan that this No, [protected] belongs to Mr.Suhas Joshi?No never simply they gave credit card to that person Mr.Suhas Joshi without confirming any details.And now when Mr.Joshi is defaulter they are calling on my No:[protected] which never belonged to him.Now it's a height of my tolerance.So I request you pl.look in to this matter & do needful to my complain&see to it that there should not be any more calls from Miss Neha or any other people from collection agency.
      Thanks,
      With regards
      Mr.Hebbar.
      [protected]
      Few days back I got a call From Miss Neha to get a new HDFC credit card.The number is [protected]. When I tried to call back. The number is switched off. Its better to buy one direct from bank

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        [Resolved]

        H
        Davorlim, Goa
        I, Hardik Patel was the employee of HDFC BANK LTD, Ahmedabd. I joined this organisation on 1st january,2009 in the team of Ankit Mahadevia (SALES MANAGER) and Abhishek Sarin (AREA SALES HEAD) as Contract Sales Executive. (Liabilities group)
        Emp. Code : CH02734 Joining Date:[protected] Appointment Letter Date:[protected]

        Abhishek Sarin told me that you join the system from the very first day and your employee code come in 20 to 25 days. I started my business from the very first day and my boss given my business to another my coligue, and told me that when your code will come he give your business back.

        After 1 month he told me that your salary approval for 11500 not accepted by higer authority. then he submitted my joining kit to salary account department. but after 20 days they told me your code was not generated by higher authority.

        After that my boss told me now you are in not my team you are in another AREA SALES HEAD named SIDDHARTH DAS. Then i meet him and he promised me that i give you code in 15 days and i also give you full salary.But after another 1 month he give me my appointment letter for the salary of 8500p.m..

        And also told that I am giving you the salary of current month not last 3 months. I told him that if you are not giving me last 3 months salary i don't want to continue in your organisation. Then i went to ABHISHEK SARIN and told the whole metter but he was not intrested to do something for me, so i told that i complained about you and SIDDHARTH DAS so he told me that you do onething first you open the salary account on the basis of appointment letter and give me the account number. I arranged something and giving you the salary but till date nothing would be credited. I ofently called him up for my salary but he told me all time next month your salary would be credited. but from last 15 days he didn't pick up my phon.


        please do something for me.

        I am in trouble and i need the money.
        Complaint marked as Resolved Aug 14, 2020
        HDFC Bank has also cheated me by not giving salary for the last 4 months also. The sales officer name was MR. Vishnu from Ameerpet branch. He said that he has my PAN card and will track me down since I have complained against him for not giving salary. I have recorded that phone call. I am very scared and want legal help. Please advise.

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          [Resolved]

          S
          Mumbai, Maharashtra
          Hi,
          I have Value Plus Visa Card of HDFC Credit Card which I have never used or swapper a single penny ever but bank has issued me a notice of Rs.11783.05 and when I approached the contact person in notice Ms. Swati Nigam, she is not ready to hear my any words and only replied that when you take the service then you shall pay the whole amount and I can't give you any details regarding swapping or any more and after that I approached to customer care of HDFC Credit Card Division and he only replied me that I have noted your complaint and noted my mobile no. also and said the collection team approached you within 24/48 hours but no one can approached me yet. Please help me to out the situation.
          Complaint marked as Resolved Aug 14, 2020

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            [Resolved]

            A
            Mumbai, Maharashtra
            Sir,

            My Self Atul Verma

            I am HDFC BANK credit card customer. I am holding this card since last one year. Initially bank gave me Silver card of there bank and after some time bank upgraded my card to Gold credit card and I believe that because of my good credit history.
            I made my last payment of 20,000 in july with alldues cleared.

            I purchased some item in August, That's the amount which is still pending

            Because there is some outstanding on my card an HDFC bank recovery representative keep calling me for the same. I told them i will pay the amount next month with late fees and other charges
            and bank have full right to that.

            Now sir, situation that, recovery representative keep calling me and harassing me mentally as i am a Defaulter. As I had already request them but,they do not understand. Now they keeping calling me in odd hours and sending the recovery agent at my residence in absence of me after office timing. This kind of attitude makes me mentally harassed and I am mentally disturbed. Because of this kind of bank attitude my family life is disturbed.

            A Person named Sumit from HDFC BANK recovery department office at Rajouri Garden New Delhi, called at my residence talk to my mother in harsh way. His mobile number is [protected].
            He keep calling from the same number and from[protected].
            Complaint marked as Resolved Aug 14, 2020

            Credit Card — Disturbance by Recovery Agent

            Inspite of talking to the Citi Bank Customer, the recovery agent called at my home and shouted at my parents. Though i talked with the Citi Bank executive asked her to call to confirm the time and place for collection of Rs 1300 as per banks requirement.
            Now inspite of complaining to them about the disturbance they said they had done the right thing and will not ask for any apology.

            HDFC Bank — Recovery Agent

            Dear Sir/ Madam

            These day we are badly harassed by the one recovery agent named Ms. Manisha. She used to call me, my college head (principal) and my all the neighbour.On daily basis we got a call from that lady through Ph. No- [protected] and listen the abusive word.
            Earlier she want the ph no of my son, saying that he has taken a loan and not paying EMI. I have given the no of my son and tell her to call him. My son has given the assurance to pay all the dues as his financial position comes on track but she is not satisfied to him saying pay all amount today at any cost.
            Now she started to disturb us and useing illicit and abusive word. We feel this is very unlawful thing since we are not responsible of any deed of my son at delhi. We are living in very remote area of bihar and not knowing anything.
            So we request to you kindly do something to stop it.

            Regds.

            HDFC Bank — OUT STANDING AMOUNT NEED TO CONVERT IN PL

            ear sir

            Pls go through the bellow detail
            Name-Kumar Anand
            Card-[protected]

            Total out standing-94000




            I m not able to pay minimum due amount due to my bad financial condition i am paying minimum due since 3-4 years but my out standing is not decreasing.



            Sir this is my humble request to you that pls convert my all out standing in a personal loan

            with emi for 24 month so that i can pay the out standing in easy installments.



            i have all ready requested to customer care many times but they are saying offer not available if you can not provide me some emi option,I unable to pay your outstanding amount. If you do not provide me any kind of solution i have only way left that i can stop sending minimum dues amount and ask for settlement which is not good for me as well. Nobody wants to be a defaulter but in current scenario i have only two options to pay emi for converted in loan or be a defaulter by doing settlement with the bank instead of paying minimum dues of my card as my financial condition is not good.

            I am very old customer of HDFC bank and hope you will definitely provide me some way out so that i can easily pay my outstanding to being a good customer of the bank.

            Pls reply me soon


            Thanks and regards
            feel free to contact me
            Kumar Anand
            [protected]
            Thanks and regards
            ADVERTISEMENT
            Hi All

            my complained has been resolved by HDFC senior mangement i will really appriceate the way bank has been resolved my problem thanks HDFC bnk for giving me this offer.

            regards
            kumar Anand

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              I
              Ambala, Haryana
              2nd MAIL --

              To
              The Head / Manager / Mg Sales
              HDFC STANDARD Life Insurance Co Ltd
              [protected]@hdfcinsurance.com...
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              [Resolved]

              A
              Mumbai, Maharashtra
              I have availed person loan from HDFC bank in July -2003 amounting to Rs. 1 lacs. I was regularly paying EMI but I lost my job in jan 2004 onwards and I was unemployed for next 6 months. In Oct-2005, I settled the amount with bank of my pending amount to Rs. 22,000/- through their DSA/ Agent. And i have been given cash receipt.

              Few days back I applied for an AUTO LOAN and I came to know that my name is in negative database of CIBIL and on enquiring the same I came to know that there is still outstanding against Personal Loan a/c of Rs. 42,000 with HDFC Bank. I visited to HDFC bank, ITO 2nd Floor Branch and met Mr Rishabh Jain and narrated him all the story. He asked for that cash receipt but unfortunately after 4 years I didn’t have receipt with me as I shifted to other place. He advised me to settle the amount. After showing him my real circumstances and agent dealing with me he advised me to deposit Rs. 26000 (Rupees Twenty Six thousand only) against full and final settlement. This time I requested him to give me the letter assuring that the bank will issue me NOC and request letter to CIBIL for the removal of my name from negative data base. He issued me the letter same date for settlement, and I have given him cheque of Rs. 26000/- against full and final settlement against the disputed amount and the same has been cleared from my account on 1st sept-09. Although I already settled it but due to non-availability of receipt, I could not argued on the same. i have received the account closure letter from hdfc bank too.

              Now i have settled the said amount with the bank despite that BANK is not liable to remove my name from NEGATIVE / DEFAULTER from CIBIL LIST. On contacting bank advised me to approach directly to CIBIL for removal of my name. Note that bank had already written off my outstanding (which in no case was on my account) but they are smart enough to put my name in negative data base list of CIBIL. but when it comes to removal nothing has been done in this matter. i cannot avail any kind of loan forever despite clearing my outstanding dues. if such kind of regulations are in process then soon court and such organisation rules the people of India. However, i requested by mail to CIBIL authority to look into the matter and i hope so if some solution will come into picture.

              Another interesting story i have come to know that if someone else taken loan BY FRAUD in your name then its not him, your name will be suffer for long life in the NEGATIVE DATABASE OF CIBIL LIST. Sin is done by someone and you have to pay for life long. What a law and regulations!!!!!

              any solutions
              MUKESH
              Complaint marked as Resolved Aug 13, 2020
              i want to clear my name is in DEFAULTER by hdfc bank
              i have to pay my auto loan for 2 mounth same of rupee per month is 1250
              and how i now that my name clear from cibil list
              i have to pay by month that by pls call me [protected]
              my act/no is 2038797
              pls send the solution on my id

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                J
                Delhi, Delhi
                Dear Sir/Madam

                My name is Jithesh Nair and I have Trading and Demat account with Hdfc Securities. On successful...
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                P
                Mumbai, Maharashtra
                Hold my saving a/cs funds by HDFC
                Hold my Salary a/c funds by HDFC
                Hdfc Salary account no [protected] got...
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                last year in march 08 there were some unknown amount /transaction appeared on my monthly statement, for which i asked the...
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                [Resolved]

                P
                Anand, Gujarat
                I had been the employee of HDFC Bank ltd for past 5 yrs & I have resigned recently from the company last month.Before leaving the organisation I had vested my espos allotted to me by the company.I exercised my remaining 300 shares under organisations scheme ESOP 2007 at grant price 630.60 in the month of july'09.While applying I was informed by bank system by default about the exact amount for the purchase of share including FBT amount that was of total amount Rs.227265 including FBT amount of Rs.38085.

                Now When I was credited with my shares in my account bank is asking for funding of my salary account with amount of Rs. 37000 more for direct debit towards the recovery of tax on perquisite.
                My query is to clarify & to understand the concept of prequisite tax as even after paying FBT why am I suppose to pay additional perqusite tax as well.
                Please confirm whether I am suppose to actually pay this perquisite tax over an above FBT or not.
                Complaint marked as Resolved Aug 14, 2020

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                  [Resolved]

                  R
                  Kolkata, West Bengal
                  Hi,

                  This is Rakhi Mukherjee, from Kolkata. Nowadays I am facing a big problem regarding my HDFC credit card account. Actually I have taken a Credit Card from HDFC back last year. I was using the card as well as making the payment for the same till FEB'09. But on FEB'09 I went to Mumbai due to some official work. While moving to Mumbai I lost my purse on the train itself, but I didn’t know where it has been lost. The credit card along with the Official I Card and few documents also lost. After that I have forwarded a mail to HDFC bank stating the current status, didn’t get a single reply from them. Even if I didn’t get a single collection or reminder call from their collection department. I was thinking also to make a settlement of the account as it was really getting a headache. But suddenly on this month (i.e. SEP'09) I was supposed to withdraw my salary from my salary account on 7th SEP'09, co-incidentally it was a also an account from HDFC. But when I checked my salary it was showing pending in Ledger Balance. Then I have confirmed from my office that my salary has been processed from them and from my office I have been informed that may be due to some banking issue its getting delay in crediting. After two day crossed, seeing that I am not able to withdraw my salary, I called up phone banking of HDFC. I have been informed that it may be a Credit Card holding but they would call me up within 24 HRS with the relevant reason. After getting No Response from them after 24HRS I went to my HDFC branch.They also were not able to clarify me the reason also committed to call me back within a span of time. On the same day I got a call from my Branch at 8:30pm stating that "it may be a Credit Card holding, as they also don’t know the reason for the same". Also they asked me to contact with their Credit Card department. I have done the same very next day. I went their Credit card section at Gilender House, Dalhousi, Kolkata-1. They confirmed that it is a Credit Card holding has been done by them only as I had a Credit Card with a different account with my name. Then I approached for a settlement as I also wanted to close the chapter, but they told me that they would not do the settlement as they have already got my salary on hold. I requested to them to release my salary after doing a settlement, i make them realize my current financial condition as I am the only earning member of my family and this is the month DURGA PUJA, so my salary is very much needed as some expectation my family has on me. After couple of days I again visited the Credit Card branch on today regarding the settlement. I talked with Archita Biswas, Avijit and Tapan, concerned person of Credit Card. Again they told me that they wont do the settlement, instead of that they charged me to give the full salary for this month (Rs 12000) and Rs 10000 more with four PDC of my current account. This to make you informed that my total outstanding of my account was near about Rs 20000. I requested them many times for the settlement but instead of doing this they talked with me in very sarcastic way.

                  This is to bring you kind notice that, I also spoken in my office to change my salary account or to process my salary in Cheque but as per their policy it is not at all possible. Means I would be working month on month and would not be able to withdraw my salary as from HDFC they have informed me that they would take the total money of Rs 22000, after that only they would release my salary account. Kindly see my condition that due to HDFC, I won’t be able to continue my JOB. They are hampering my personal as well as my career or professional life. And trust me if they are not releasing my account I have to leave my JOB only, I don’t have a single option other than that. I would be JOBLESS for this HDFC bank


                  Would request you to look my issue and kindly revert with the proper resolution as early as possible as I am really in a pathetic mental condition. I would be glad if you kindly resolve my issue.



                  Rgds,
                  Rakhi Mukherjee
                  [protected]
                  Kolkata-103
                  Complaint marked as Resolved Aug 14, 2020

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                    [Resolved]

                    R
                    Pedana, Andhra Pradesh
                    My complaint is 583rd according to your own listing, and now I don't doubt why it could be so!
                    I opened an account in HDFC Bank on MG Road next to my location of business thinking that it would be very convenient operationally, but within a week they shifted to a location which is so inconvenient that it requires half an hour to reach and 40 minutes to return. The plans for shifting may not have been taken within a week, they never informed me and there could be so many other customers like me who were kept in dark about their plans.
                    There was another branch further down the road on 18th June road, they could have just suggested that I could open my account there.
                    It seems that all they are concerned about having an account in their credit and whether the customer is put thru inconvenience is non of their concern.

                    Then they make a claim that one can operate through any branch, which is so untrue as per my own experience.
                    1. I issued bearer cheques to my employees so that they could withdraw the money from the closest branch, but the branch on 18th June Road refused to give money and asked them to go the the branch in Pato. I had to call up 3 - 4 people to get this sorted.
                    2. Next came the request for cheque book - one cannot make it at any branch, you have to go the branch where you hold the account. Again had to make 2-3 calls and the lady who was assisting had to speak to her manager to be able to accept the request.
                    3. I had made clear that the cheque book was required on a urgent basis and have it delivered at 18th June Road branch for which I was informed that i would have to collect it from Pato branch only as my account is there.
                    4. The icing on the cake is that I receive a message yesterday - "Your cheque book has been sent to MG Road branch on $var4.(cant understand what that means) Pls get in touch with the nearest branch - HDFC Bank." Today when I go to Pato branch to collect my cheque book, they tell me that it has been despatched to my mailing address which is in Mysore! And the best part the person who had called me asking me not to shift my account to 18th June Road branch and dum dumed about any branch operation and blah blah is asking me to get it from Mysore. There is no value for customers time and inconvienence they cause.
                    The Branch Manager was making a show that he was going to go meet customers and do some PR work but ignoring and giving no solution to the person who has a complaint and sitting right in front of him.
                    My request is that there should be an independent body appointed by the government to monitor the atrocities and irregularities being done by these private bank, where the customers are being charged and being misled with false claims of services being offered. A rating systems should be put in place which should be published so the customers make a better choice in dealing with the banks.
                    Complaint marked as Resolved Aug 14, 2020
                    i have a complain towards the attitude of the employ of the hdfc g.s road branch gauhati. your employe is not paying attention to my request that have been mad several time against the di slip of my deemet account.they do have registered my complain verablly but they have not provided me with a response from last 5 months...

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                      J
                      Mar 28, 2019
                      Gaya, Bihar
                      Hi,
                      I have been waiting for my HDFC Debit card which was dispatched on 10th, the air bill no. AWB [protected] BUT HAVN'T...
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                      [Resolved]

                      V
                      Mumbai, Maharashtra
                      Hi i am Virendra Ranka. i have HDFC gold Credit card. when i got gold card from bank they told me i will get 5% cash back on rail and air ticket. but never get that. then called to bank and they told me that minimum credit card statement should be 35000 Rs. then i buy two air ticket from makemytrip.com web site. before buying to ticket to this web i called to bank and they told me i will get 5% cash back when that minimum credit card statement should be 35000 Rs. from any web site.
                      but i never get this 5% cash back. at time of offreing this card they told me as i am from good company. i will get 5% cash back. why this bank is doing this. i need 5% cash back. i am using GOLD card from last 1 year. even they doing this.i need 5% cash back. can some one help me?
                      my cell [protected]
                      Complaint marked as Resolved Aug 14, 2020

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                        [Resolved]

                        To
                        The customers care, HDFC bank ltd.
                        Two wheeler loans,
                        head office.

                        Sub- Regarding ECS bounce charges against Two wheeler loan.

                        Dear,
                        sir/madam
                        I am Bikash karmakar Res-West krishnanagar,Lalganesh Guwahati-34 .I have purchased a two wheeler loan from HDFC bank .My loan a/c no is 14971849 & Emi amount is 1644.00.
                        my salary account is credited on the 7th of every month and ecs is prensented in my acount on the 5th of every month.In that case i have to paid an additional amount of Rs.456 with everi EMI. I talked to HDFC executive regarding any procedure to change the ECS date but they told me NO. Then I told them that I'll pay the additional amount later but they also disagree with this. At present my financial condition is not too good and I my whole family is depedable on me in that case in every month Rs.456 is matter to me. So I request you to plese change the ECS prasentation date or if it's not possible then give some time for this.
                        please do the needfull.


                        Thanking you
                        Yours
                        Bikash Karmakar
                        Complaint marked as Resolved Aug 14, 2020
                        Hey Buddy,

                        This is an absolute information that you received from HDFC. HDFC offers 3 dates (2nd, 5th and 7th) and you can certainly change you ECS date and there is a nominal fee of Rs 250 (Approximately) one time charge payable to the Bank. If you are located in Mumbai there are only 2 designated branches that offer this service (Colaba & Kandivli). Below is the Contact information for the bank, try speaking to Edward, Prachi or Abhijeet, they are very helpful and will guide you thru the process.

                        [protected]

                        Regards,

                        Alecz

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                          [Resolved]

                          S
                          Dhule, Maharashtra
                          Respected Sir,

                          I was working with HBL Global Private Limited as a Sales Executive and on 08th July, 2009 i have tendered my resignation to my head Mr. Rahul Patel who has countersigned the same as a token of Acceptance for my said Resignation.

                          I had work for 32 days for HBL as a sales executive and on termination of my job they have given me salary Rs. 2838 only, as a contract and appotinment letter i have given my Resignation with a period of fifteen days notice and they have given me salary for half month only.

                          I shoul be receiving salary for Rs. 7138.

                          Please look into the matter and do the needful


                          With Regards

                          Sheetal Patel
                          [protected]

                          'Pitruchhaya' Premanand Kavi's Pole, Wadi, Vadodara - 390017.
                          Gujarat
                          Complaint marked as Resolved Aug 14, 2020

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                            [Resolved]

                            Dear Sir,
                            I am a NRI living in Dubai. I have availed Homeloan from HDFC Bangalore. (Loan ac no: .HDFC[protected], bangalore.)
                            I have been sening mails and sending mails to concerned to send me a statement of account of my homeloan which has fallen to the deaf ears of the officials in Dubai.
                            Last time when I was not serviced properly I was upset and wrote to the chairman. Immidiately the officer from Dubai called me and apologised and requested me not to escalate the matter in future and promised good service.

                            I sugget , that there should be a "PERFORMENCE EVALUVATION SYSTEM" for these officers which should have 25% + or - for customer compalint / customer delite aspect and HR should monitor these no of complaints for each employee. If this is done the employee who has more number of complaints will have nagative effect in his increments or promotion or can be sacked.
                            Regards
                            Govindraj K

                            Pl advice.
                            Regards
                            GR
                            Complaint marked as Resolved Aug 14, 2020
                            Does the HDFC bank misguided you with hidden / change in ROI, after availing their home loans?
                            This practices are quite common with the Banks providing Home Loans. I am also looking for Home Loans from HDFC / DHFL / HSBC, but couldn't finalise due to above stated facts.
                            What is your experience as NRI?
                            Sir,

                            I Anil Kumar Sharma, having a HDFC Credit Card facility bearing No.[protected]. Sir I am unable to continue the above credit card in future due to some unavoidable circumstances. Regarding the same, kindly send me STATEMENT OF ACCOUNT till date, enabling me to deposit dues, if any.

                            Regards
                            Anil Kumar Sharma
                            H NO 633 SRI NAGAR
                            RANI BAGH, DELHI 110034
                            Cell: [protected]/ [protected]

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                              [Resolved]

                              Dear Sir,
                              I am a NRI customer having Home loan a/c no.HDFC[protected], bangalore.
                              I have been asked to issue my EMI pay ments advance cheques with out date. I have done the same and also sent several mails asking the concerned not deposit EMI cheques before 10th of every month. But contrary to my request every month my cheque is deposited on 1st of every month. My singale window contact for HDFC home loan in Dubai (he is manager in HDFC Dubai) now says I should have mentioned date as 10th. Actually he is person who has asked me not mention date & as proof I have slip which is written by him as its one of the madatory thing.
                              How do I deal with this kind of attitude?

                              Pl advice.
                              Regards
                              GR
                              Complaint marked as Resolved Aug 14, 2020
                              dear sir,
                              i have applied for home loan through hdfc, i felt poor service somewhere in particular branch(adajan) at surat.it was just 10 mins.passed after specified time of the branch but no one was listened me about my urgency. i tried lot of to explain my difficulty for being late but no used. that time was critical for as i had to send my last disburshment as soon as possible and that date was the last opportunity. no one was ready to listen me. at last i had become unable to send my cheque on time just for 10 mins late.

                              i wish those all responsible fellow has to be punished.

                              regards, , , ,
                              jayesh rathod
                              home loan a/c no.[protected]

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