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HDFC Bank Complaints & Reviews

2.9
Updated: Jul 8, 2026
Complaints 32958
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HDFC Bank reviews & complaints page 1317

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V
Vishalgill
from Srinagar, Jammu and Kashmir
Aug 12, 2016
Resolved
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Address: Ludhiana, Punjab, 141001

Dear sir
Am register a compaint against hdfc bank regarding missguaided and cheat with me they call me and said your loan processing fee is 0% but when my loan amount deposit in ac they charges rs 1221/- from my loan amount when i compaint for this on your cunsumer compaint site they harrassment me and missbehavior by there employees they said me to give back your compaint or we will freeze your salary acount today hdfc executive call me from number [protected] and missbehave with and said give back your compaint or we will freeze your salary acount
May 11, 2017
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Aug 12, 2016
Updated by Vishalgill
My ac.[protected]
loan ac.41349418
Aug 13, 2016
Updated by Vishalgill
Dear Sir
Am compaint against hdfc bank regarding unnecessary charges debit from my loan amount am compaint this for your site and your nodal office chandigarh but no action taken by your officer now Hdfc employees harrassment me and force me to give back my compaint they threat me if i can give back my compaint they ill freeze my salary acount now what can i do They
Said they charges processing fee against rules of RBI
My ac.[protected]
Loan ac.41349418
mo.[protected]
Aug 14, 2016
Updated by Vishalgill
Dear Sir
Am compaint many time regarding cheat with me by hdfc employees but no any action taken by Hdfc now Hdfc bank employees threat me they call me and said give back your compaint or we ill freeze your acount they harrassment me

my ac.[protected]
loan ac.41349418
Verified Support
Aug 16, 2016
HDFC Bank Customer Care's response
Dear Vishal Gill,
Thank you for writing to us with your feedback. It remains our priority to redress your concerns. We would request you to post the details of your concern at http://bit.ly/1GG54RP to help us address the same effectively.

Regards,
Team HDFC Home Loans
Verified Support
Aug 16, 2016
HDFC Bank Customer Care's response
Dear Customer,

In case you have a written confirmation regarding the same, please share it with us by writing an e-mail to [protected]@hdfcbank.com mentioning reference Id TTU[protected] in the subject line, to enable us to check further.

Natasha
HDFC Bank Customer Assistance
Aug 24, 2016
Updated by Vishalgill
Dear sir
Your bank official send me fake emails on my mail id they can't call me and cant solve my problem they cheat with me and threaten by your bank employees Mall road Ludhiana Punjab 141001 forth floor Loan Department
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    P
    Palani Chengalvarayan
    from Chennai, Tamil Nadu
    Aug 12, 2016
    Resolved
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    Address: Bangalore, Karnataka, 560100
    Website: www.hdfcbank.com

    I have Raised request to cancel my credit card long time back but every month call and asking for to pay money.some time i am getting treating call from bank to pay money.

    1. I have sent email and confirm for NOC still not sharing to me

    2. Since they never shared for my statement and asking to pay money

    3. we request to kindly help us to relieve from the HDFC Credit card

    My Card No:[protected]

    Regards,
    Palani
    Sep 18, 2016
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Aug 18, 2016
    HDFC Bank Customer Care's response
    Dear Mr.Chengalvarayan,

    We have taken note of your comments expressed with regard to credit card and the same is being reviewed as appropriate. You may look forward to receive a response to your e-mail id in 2 working days. We request you to bear with us in the interim. For any further clarifications, You may write to us at: [protected]@hdfcbank.com and we shall assist you. The reference number for this interaction is [protected].

    -Natasha
    HDFC Bank Customer Assistance
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      V
      Vishnu001
      from Anta, Rajasthan
      Aug 12, 2016
      Resolved
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      Resolved

      Address: Jaipur, Rajasthan, 302002
      Website: HDFC bill desk

      I had done my hdfc credit payment by bill desk hdfc from my bob ac before 3 days.
      But still payment not received by hdfc.
      Why it is so delayed.
      Credit card no. [protected]

      Payment done by bob ac
      [protected]
      Sep 19, 2016
      Complaint marked as Resolved 
      Verified Support
      Aug 19, 2016
      HDFC Bank Customer Care's response
      Dear Vishnu,

      Our team has responded to you vide ref id[protected] on August 16, 2016 05:58 PM. do write to us in case of any pending issue.

      -Anay
      HDFC Bank Customer Assistance
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        N
        nairpr00
        Aug 12, 2016
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        Address: 560102
        Website: www.hdfcergo.com

        I paid more than 1 lac as a single premium for a home sureksha policy 2015 April, however I have not got neither a proposal policy documents nor I have clue what I am covered for. HDFC ergo is the worst insurance company I have seen so far, I registered for customer portal this is asking me to add the policies. This insurance was compulsion for my home loan for HDFC. I later come to know that this was not at all required.

        I cant even raise a grievance in their site without policy or proposal number. I would want my money back with interest.
        HDFC ERGO General Insurance customer support has been notified about the posted complaint.
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          S
          sanupari
          from Delhi, Delhi
          Aug 12, 2016
          Resolved
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          Resolved

          Address: New Delhi, Delhi, 110017

          Please provide me noc of my cradit card my card is already locked
          Card no-[protected]
          Aug 13, 2016
          Complaint marked as Resolved 
          I called may time in hdfc customer on no 01161606161 but still no update every time he tell us we will send noc with in three working days but still no response
          Verified Support
          Aug 19, 2016
          HDFC Bank Customer Care's response
          Dear Customer,

          We observe from our records that your HDFC Bank credit card number ending with 0668 has been invalidated from further usage with effect from June 02, 2016. We confirm that, there is nil dues on your card account as on date.

          -Natasha
          HDFC Bank Customer Assistance
          Kindly provide me NOC immediately for my credit card [[protected]] to take emergency loan . My card is already blocked and there is no dues in my account. I already reached HDFC customer care and requested for NOC last month and they told me they will send NOC within 3 working days but still I didn't get it.
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            R
            Ram Prakash Narayanan
            from Bengaluru, Karnataka
            Aug 12, 2016
            Resolved
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            Resolved

            This is in reference to the transaction made into my account without intimating me by hdfc bank.

            An amount of rs 575.00 has been debited on 12th aug 2016 from my salary account, mentioning about 'depository charges jul[protected]' on demat account.

            I heard that opening demat account was absolutely free.
            Also i have never used this account for any transaction. Please resolve this at the earliest
            Sep 17, 2016
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Aug 17, 2016
            HDFC Bank Customer Care's response
            Dear Customer,

            Please mail us at [protected]@hdfcbank.com from your registered email id along with your account number, contact details and date of deduction with ref ID-TTU[protected] in the subject line.

            -Anay
            HDFC Bank Customer Assistance
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              S
              Sharwari Kumbhare
              from Pune, Maharashtra
              Aug 12, 2016
              Resolved
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              Resolved

              Address: Pune, Maharashtra

              I am not using my account since last two year. I lost my whole information about account number & card number. I call customer care several times but its not responding. Now I want to close my account. I have just my customer Id ie 47722203. Now they are telling me to pay fine. I will not pay any charges. Customers care told me that it will close if balance is zero.
              Sep 17, 2016
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Aug 17, 2016
              HDFC Bank Customer Care's response
              Dear Customer,

              We request you to write to us at [protected]@hdfcbank.com and provide us the name and address of the branch where you had submitted your request for account closure. Further please also share us your current contact number. Kindly mention ref ID-TTU[protected] in the subject line.

              -Anay
              HDFC Bank Customer Assiatnce
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                K
                kalsin
                from Jammu, Jammu and Kashmir
                Aug 12, 2016
                Resolved
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                Resolved

                I am customer of HDFC Bank. Bank offers me 2 credit cards as per my good cibil. Bank executive told me many offers and privileges to use these card but after using not found such any scheme. HDFC Dinners Card which they offered me not working for any online payment and other credit card swap machine usually. I made my dinners card payment through NEFT, but payment not accept by bank and penalty impose on my account. Before the payment I talked the customer care executive of HDFC Bank regarding payment procedure. Whem I come to know my payment declined I talked the customer care executive of Bank then another attend the call and inform other thing to made payment of credit card. Bank not having any home branch facility for credit card and customer care executive not picking phone and if they picked they take on hold for 10-15 minutes. Due to Bank executive negligence my CIBIL for payment will be become wrong.

                Customer care of bank not provide true information about their services and products also misguide the customer regarding their issues related to card payment.
                Sep 12, 2016
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Aug 12, 2016
                HDFC Bank Customer Care's response
                Dear Customer,

                Kindly mail us at [protected]@hdfcbank.com with customer ID/credit card number, issue in detail and registered contact number mentioning reference Id TTU[protected] in the subject line. The concerned department will look into your issue.

                -Natasha
                HDFC Bank Customer Assistance
                Dear Team,

                My PF A/c # is MH/BAN/46135/354657 & My EMPloyee ID was 130550,
                Request you to kindly provide me the PF A/c Status,

                Regards
                Pandeeswaran
                Hdfc.
                Thiruvanmiyur branch
                Chennai
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                  V
                  vkbhalla
                  from Basi, Punjab
                  Aug 11, 2016
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                  Website: FireFox

                  HDFC concerned officer while selling Policy No. 18566140 did not disclose the
                  any Annual and other charges to be deducted out of Premium paid which is Rs.80000/- . The HDFC LIFE cheated me in its own interest . We having faith in Bank purchased the above product but HDFC shaked our confidence in them. i Insurance Policy Free- look -Period is upto 23/8/16. As such needful be done at the earliest so that I return the Policy latest by 19th. Please instruct the concerned Company to refund Rs.80000/- under an advise to me on my mail [protected]@hotmail.co.uk

                  With thanks and regards
                  Hi, please write the above concern to [protected]@hdfclife.com from your registered Email ID for us to assist you on the same.
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                    S
                    surgicure
                    from Jaipur, Rajasthan
                    Aug 11, 2016
                    Resolved
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                    Resolved

                    Address: Jaipur, Rajasthan, 302039

                    I am saving a/c customer of hdfc vidyadhar nagar, jaipur, my s/b a/c no [protected] was opened as zero balance a/c by bank refrence. But bank debited minimum balance charges time to time, for this reason i mail to close my a/c and send closer form. After this bank again debited minimum balance charge and not close the a/c. After i personally visit the bank and a/c closing proccisor complite with deposit of minimum balance charge, all minimum balance charges are against the rbi guideline. Please take the action against the bank, and force to bank reclaim my minimum balance charges which are debited time to time from my saving a/c.
                    Gyanesh b sharma vidyadhar nagar jaipur (Raj) mobile no [protected] / [protected] [protected]@yahoo.Com
                    May 20, 2017
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Aug 12, 2016
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    We regret the inconvenience caused. Our team has made a note of your concerns and will contact you soon with an update on your issue with in 3 working days.
                    Case is pending with Reference number for your query is[protected]

                    -Natasha
                    HDFC Bank Customer Assistance
                    Aug 30, 2016
                    Updated by surgicure
                    Not responce by HDFC BANK VIDYADHAR NAGAR, JAIPUR, not refund my charges, I am going to CONSUMER FORM and Email to fianence minister or RBI.
                    Regards
                    Gyanes b sharma Vidyadhar nagar jaipur [protected] [protected]
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                      N
                      Noor.Shaikh
                      from Mumbai, Maharashtra
                      Aug 11, 2016
                      Resolved
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                      Resolved

                      Address: Mumbai City, Maharashtra, 400018

                      I have tried calling to the hdfc customer care executive to get clarification on the message i had received saying if i purchase any samsung product i'll be getting rs.2, 000/- as a cask back & according to that i had made the transaction. Firstly 2 customer care executive took all the details & kept on hold which i was holding continues for 15-20mins & disconnected the call. Again made an attempt to call back rukhsar had answered the call & even she did the same. After that when i again called person with the name rizwan came online & kept the call on waiting n didn't turned up.
                      Sep 12, 2016
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Aug 12, 2016
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      Regret the inconvenience caused. Request you to mail at [protected]@hdfcbank.com with account number, transaction details and registered contact number. Kindly mention reference Id TTU[protected] in the subject line so that we can assist you further.

                      -Natasha
                      HDFC Bank Customer Assistance
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                        D
                        dharmenderpdnews
                        from Gurgaon, Haryana
                        Aug 11, 2016
                        Resolved
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                        Resolved

                        Address: New Delhi, Delhi, 110070

                        I am dharmender kumar, having account number - [protected], address :50, masudpur, vasant kunj, main road, new delhi.110070.

                        On 25th july to 11 aug 10 deduction was done from my account with out any information. If you want to deduct, kindly firstly inform. So requested you to refund for all this amount, otherwise i will go rbi and further action.

                        25 jul 2016 - amb chrg incl st & cess for may2016 172.24
                        29 jul 2016 - amb chrg incl st & cess for may2016 198.12
                        29 jul 2016 - amb chrg incl st & cess for may2016 0.64
                        29 jul 2016 - amb chrg incl st & cess for may2016 175.12
                        29 jul 2016 - amb chrg incl st & cess for may2016 114.75
                        10 aug 2016 - amb chrg incl st & cess for may2016 18.51
                        10 aug 2016 - amb chrg incl st & cess for jun2016 45.99
                        11 aug 2016 - amb chrg incl st & cess for jun2016 471.51
                        11 aug 2016 - amb chrg incl st & cess for jun2016 9.98
                        10 aug 2016 - amb chrg incl st & cess for jul2016 690.00

                        Total:- 1896.23


                        Dharmender kumar

                        [protected]

                        [protected]@gmail.Com
                        Sep 12, 2016
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Aug 12, 2016
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        We regret the inconvenience caused. Our team has made a note of your concerns and will contact you soon with an update on your issue with in 3 working days.
                        Case is pending with Reference number for your query is[protected].

                        -Natasha
                        HDFC Bank Customer Assistance
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                          R
                          rabindra_p
                          from Bengaluru, Karnataka
                          Aug 11, 2016
                          Resolved
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                          Resolved

                          Address: New Delhi, Delhi, 110076
                          Website: www.hdfcbank.com

                          I sent a mail to hdfc bank on 4th august regarding my cibil issue due to credit card payment. On 6th aug 2016 at 3:19 pm, i got a call from miss monika khanna, of new delhi branch, one of your executive in credit card quality team. She just told me there is nothing wrong from their side and they cannot do anything for this. I asked her to suggest me how can i get rid of this problem, but she was very rude and said this is my problem and i have to deal with it, but they cannot help anything on this regard.

                          My concern is very simple. My cibil score got decreased as per my payment history from a certain descent score. Now i cleared all my dues. So should not it get updated to the previous existing score? If its not like that how can i get back my previous score to avail any credit in future? Please help or suggest in this regard. This same question i was asking to that lady. But she was not in a mood to explain anything.

                          The personal loan dept is saying that the status of my captioned loan account in cibil is correctly updated as “blank”

                          I have mailed to cibil customer care regarding this. They are saying this depends upon credit institutions. So i can't understand what should i do?

                          Another thing i wanted to request you that i have not received my noc after clearing the credit card dues. I have been requesting mr ashish sharma of new delhi branch, one of the credit card executive, but he is not giving any response.
                          So please send my noc at the earliest to my mail id.
                          Sep 15, 2016
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Aug 15, 2016
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          I request you to share your card and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

                          -Manoj
                          HDFC Bank Customer Assistance
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                            S
                            ssureshbabu107
                            from Indore, Madhya Pradesh
                            Aug 11, 2016
                            Resolved
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                            Resolved

                            Address: 626140
                            Website: Refund

                            Dears,
                            Today(11.08.2016) morning I had used our hdfc debit card for IRCTC ticket booking. But first transaction was declined by irctc due to ticket availability. And I took second transaction on same irctc. it was booked. so no issue on this second transaction. Kindly refund first transaction immediately because it's needful.

                            ACCOUNT NAME : SURESHBABU S
                            ACCOUNT NUMBER: [protected]
                            AMOUNT : Rs.1731.00
                            Type : irctc ticket booking
                            Sep 12, 2016
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Aug 12, 2016
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            We regret any inconvenience you may have faced. Request you to write to [protected]@hdfcbank.com with your correct account number, original date and amount of transaction and the reference id TTU[protected] in the subject line. A bank representative shall contact you as soon as we receive this information.

                            -Natasha
                            HDFC Bank Customer Assistance
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                              S
                              shashiprakash sharma
                              Aug 10, 2016
                              Resolved
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                              Resolved

                              Address: Jaisalmer, Rajasthan

                              Stopmasage to my mobile number [protected]. Hdfc bank jaisalmer account number, 28800503
                              Sep 19, 2016
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Aug 10, 2016
                              Updated by shashiprakash sharma
                              Stopmasage to my mobile number [protected]. Hdfc bank jaisalmer account number is 28800503
                              Verified Support
                              Aug 19, 2016
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              Apologies for the messages. To stop receiving our promotional calls or messages, you can register your number for DNC here: https://leads.hdfcbank.com/applications/misc/dnc/dnc.htm

                              -Natasha
                              HDFC Bank Customer Assistance
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                                J
                                jabanathan
                                from Bengaluru, Karnataka
                                Aug 10, 2016
                                Resolved
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                                Resolved

                                Respected Team, I am writing my concern which makes me irritate about the banking Services. I've made a self deposit on July 22nd on Siruseri branch. When I checked with person who is on teller counter told me to wait 3 working days.On fourth day, i called customer care and come to know abt tht my check was not cleared due to undated in the respective columns.
                                On what basis teller has issued an acknowledgement receipt to me?Also, I've struggling still for that check and visited the same branch so many times .Still, that cheque leaf has not been handover to me.For a simple transaction, I've lost so many valuable hours and days.Please help me to resolve my issue. Would like to re -deposit the same cheque into my account as that person is out of station now.Kindly help me to solve my problem
                                Sep 11, 2016
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Aug 11, 2016
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                Regret the inconvenience. Request you to mail at [protected]@hdfcbank.com with account number, cheque details, complete address of branch where you deposited cheque and registered contact number. Kindly mention reference Id TTU[protected] in the subject line so that we can assist you further.

                                -Natasha
                                HDFC Bank Customer Assistance
                                I'd applied re issue of my credit card, but service is very poor at it's worst. Nor bank satisfied me nor Blue dart deliver the same.
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                                  gungaurav
                                  from Mumbai, Maharashtra
                                  Aug 10, 2016
                                  Resolved
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                                  Resolved

                                  Address: Jalgaon, Maharashtra, 425504

                                  My mother was having account in hdfc bank and lastly we check the balance was 3000rs afterwards we lost the atm and passbook of the bank and after a year nope bank showing us the negative balance of -4900rs for non maintenance, and telling that will not close it until we pay charges, please look in the same and guide wht legal action should we take? Neede to claim in consumer court?
                                  Sep 11, 2016
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Aug 11, 2016
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  Kindly mail us at [protected]@hdfcbank.com with customer ID, charges details and registered contact number mentioning reference Id TTU[protected] in the subject line. The concerned department will look into your issue.

                                  -Natasha
                                  HDFC Bank Customer Assistance
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                                    T
                                    Tushar Sapkale
                                    from Mumbai, Maharashtra
                                    Aug 10, 2016
                                    Resolved
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                                    Resolved

                                    Website: www.hdfcbank.com

                                    Amount 28.75 is getting deducted with the description eaw dec chg (Atm withdrawal charges) eventhough my account was opened as salary account and was said there will be no sur charges for any no of withdrawals from atm other than hdfc. There were no intimation regarding the policy change if any also. This is very bad and unprofessionalism as a reputed worldwide bank shouldn't be doing this.
                                    Sep 10, 2016
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Aug 10, 2016
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    Kindly mail us at [protected]@hdfcbank.com with customer Id, charges details and registered contact number mentioning reference Id TTU[protected] in the subject line. The concerned department will look into your issue.

                                    -Natasha
                                    HDFC Bank Customer Assistance
                                    we think hdfc bank is good pls dnt do such a cheep tricks
                                    Hello hdfc to day my ac was deducted money 575 with out my permission as INTER BRN CASH CHG INCL ST AND EC 260712...DO U THINK CUSTOMERS AS A FOOLS...y r u cuting balance with out any information r permission...pls re send my amount as soon as possible..
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                                      K
                                      KSachin khurana
                                      from Pune, Maharashtra
                                      Aug 10, 2016
                                      Resolved
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                                      Resolved

                                      Address: Gurgaon, Haryana, 122002

                                      It has been around 6-7 months i have applied for the credit card for hdfc bank but due to their poor services i am still waiting for my credit card. I have applied many times for card and their employes didn't respond well. They have taken a reference number 3-4 times but not action taken till now. So please look at this matter and solve my issue as soon as possible also i am having all the documents required. There is delay from their side only.
                                      Sep 10, 2016
                                      Complaint marked as Resolved 
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Aug 10, 2016
                                      HDFC Bank Customer Care's response
                                      Dear Customer,

                                      Kindly write to us at [protected]@hdfcbank.com with complete name, address, city of residence, credit card application number, mentioning reference Id TTU[protected] in the subject line. The concerned department will assist you.

                                      - Bejoy
                                      HDFC Bank Customer Care
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                                        1
                                        12345ggggg
                                        from Delhi, Delhi
                                        Aug 9, 2016
                                        Resolved
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                                        Resolved

                                        Address: 823001
                                        Website: WWW.HDFC BANK .COM

                                        Dear sir
                                        I inform you that i had aplied personal loan your bank so all document require from your hand submited but employee give me knowledge careless and reject my loan 1400hundred rupees destory not konw policy your employee
                                        I am very sad your customer service please see the mater and do the need full


                                        Very sadness
                                        Abhishek ranjan
                                        Mob-[protected]
                                        Sep 11, 2016
                                        Complaint marked as Resolved 
                                        HDFC Bank customer support has been notified about the posted complaint.
                                        Aug 09, 2016
                                        Updated by 12345ggggg
                                        Verified Support
                                        Aug 11, 2016
                                        HDFC Bank Customer Care's response
                                        Dear Customer,

                                        Kindly mail us at [protected]@hdfcbank.com with loan application number and registered contact number mentioning reference Id TTU[protected] in the subject line. The concerned department will look into your issue.

                                        -Natasha
                                        HDFC Bank Customer Assistance
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