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HDFC Bank Complaints & Reviews

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Updated: Mar 24, 2026
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HDFC Bank reviews & complaints page 1320

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J
junej91
from New Delhi, Delhi
Jul 8, 2016
Resolved
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Address: New Delhi, Delhi, 110001
Website: HDFCBANK.com

My number is registered on dnd. still i keep getting atleast 5 calls everyday from hdfc credit card/ loans dept. i have lodged many complaints at their customer care and also told them to delete my no from their database as i don't want anything from them. but all in vain. i am sure this is happening with the other account holders as well. kindly resolve this
Aug 6, 2021
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Dear Customer,

Kindly mail us at [protected]@hdfcbank.com with customer Id, caller details and registered contact number mentioning reference Id TTU[protected] in the subject line. The concerned department will look into your issue.

-Natasha
HDFC Bank Customer Assistance
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    M
    Mishh RS
    from Mumbai, Maharashtra
    Jul 8, 2016
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    Resolved

    Address: Mumbai City, Maharashtra, 400093
    Website: ombudsman

    I have took a credit card through hdfc bank, as my amount s overdue for last 4 months as i was hospitalized. i requested the bank for removing the autopay option which was activated to my savings account. i have been i touch with almost everyone but no one was ever able to help me. i also informed that my salary would be credited and eventually they can deduct amount. as i have already made few payments and still the autopay option is not removed or deactivated. please help me with the same
    Aug 6, 2021
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Dear Customer,

    Kindly mail us at [protected]@hdfcbank.com with credit card number and registered contact number mentioning reference Id TTU[protected] in the subject line. The concerned department will look into your issue.

    -Natasha
    HDFC Bank Customer Assistance
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      S
      SnghAP
      from Jaipur, Rajasthan
      Jul 8, 2016
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      Las a/c closure

      Address: New Delhi, Delhi, 110070

      Never ever ever open an account with hdfc securities. you will repent all your life
      I am fighting a closure of a/c case since june 2 2016 and till today nothing has happened
      The rude behaviour of the concerned officer and the purposeful delay

      The process started with me telling hdfc sec to sell all of a particular scrip. they informed that only that no of scrips which cover the od can be sold by them, i agreed...
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      Zinnia Bhattacharya
      from Kolkata, West Bengal
      Jul 8, 2016
      Resolved
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      Address: Kolkata, West Bengal, 700034

      I have been using credit card no [protected] from november 2013 and have never faced any problem. But i received a call in first week of may to upgrade my card to which i had given my consent by signing in a form for upgrading the card. An executive had visited me and i had also given him a request fr change of my communication address. I had also give relevant docs like ashar card and marriage certificate for changing my address. Subsequently my card got upgraded but my address was not changed. And so i have not received my upgraded card in the last two months. Tjiugh the courrier managed to deliver the pin to my previous address. Now i request you to either deliver the card to my present communication address or else cancel the card so that i can carry on using my previous card.
      My upgraded card ends with 8663. My present card is linked with a number of bill payments and so please kindly cancel the upgraded card at the earliest under intimation to me.

      Thanking you
      Zinnia bhattacharya
      Aug 6, 2021
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Please send Colling list
      HDFC Bank.sir m Haryana state k mahendergarh disst. Se belong krta hu aaj raat 12.30 mujhe kuch paise ki urgent requriement ho gyi thi mne apke nrby hdfc atm pe visit kiya bt vha pr atm khula hone k vaujud Gaurds ne mujhe atm se paise nikalne nhi diya soo plz Imporve your custmer care services
      Dear Customer,

      We have taken note of your comments expressed with regard to your credit card and the same is being reviewed as appropriate. You may look forward to receive a response to your e-mail id in 3 working days. We request you to bear with us in the interim. For any further clarifications, You may write to us at: [protected]@hdfcbank.com and we shall assist you. The reference number for this interaction is [protected].

      -Bejoy
      HDFC Bank Customer Assistance
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        S
        swapanchakraborty
        from Patna, Bihar
        Jul 7, 2016
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        Address: North 24 Parganas, West Bengal, 713213
        Website: Google

        My husband brought a scooty by hdfc loan (hdfc ergo general insurance com. ltd) but my husband dead by critical illness and companies rules - if died person critical illness so insurance automatically covered by company - company not paid insurance and thread and misbehavior with me by hdfc bank staff. so i request as follow at that matter and kindly necessary action and oblige me.

        Thanking you,

        Munmun singha
        [protected]
        HDFC ERGO General Insurance customer support has been notified about the posted complaint.
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          S
          sandeep.jadhav
          from Mumbai, Maharashtra
          Jul 7, 2016
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          Address: 421004

          I have salary account in hdfc bank. I requested check book nearly on 13 jun 2016 on my home address. On 17 jun i got message that my check book is sent through courier but later on 20 jun i got message it delivered in home branch, when i asked about reason customer care executive said my address was not in courier delivery area for that courier service. Then i again requested for delivering it at my nearest hdfc branch so that i get it from at least from there but same thing happened with me again and i again got message that it is undelivered. I went to check in my nearest branch so they told that they also didn't get it. I tried to ask reason to customer care why it didn't get delivered at hdfc branch also, for that i didn't get any answer for it and executive disconnected call acting like he is not able listen my voice. Then i raised complaint on 2nd of july 2016 for my check book for net getting delivered on time not at my home or not at my nearest branch then they said they will resolve my complaint on priority. It's 7 jul now and today i got message that my complaint is registered and they will revert me within 7 more working days. For a single check book bank is troubling me from 20 days. My money is now stuck in their account and i am not able to use it where i want to use from 20 days. Because of there irresponsibleness i will have to suffer late fees panelty or any big loss. I need strict action against bank for causing such big trouble and putting me in such a difficult situation where i will be having financial loss.
          HDFC Bank customer support has been notified about the posted complaint.
          Dear Customer,

          Regret the inconvenience. Request you to mail at [protected]@hdfcbank.com with account number, and registered contact number. Kindly mention reference Id TTU[protected] in the subject line so that we can assist you further.

          -Natasha
          HDFC Bank Customer Assistance
          Very disappointing service, i was informed from home branch that my checkbook is dispatched and will be reach today itself, i made my commitment according to that for my further payment. But I got fooled again as usual from HDFC Bank, waited in branch till 6pm but courier person not arrived neither my checkbook. Not callback from home branch, not even any single update.i am sure there will be lot of customer of HDFC Bank suffering from such a services. It's one month and customer don't gets requested checkbook, its really annoying
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            M
            mohan _r
            from Pune, Maharashtra
            Jul 7, 2016
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            Address: 411044

            I had HDFC salary saving account 2 year back later i stop credit the amount to my salary account because HDFC blocked my salary account without intimation and whatever amount was there in account that amount also blocked .
            Now there is no balance in my salary account & so still bank adding maintenance charge every month. Now its showing -8000 Rs. but, I want to close that account, or reuse without paying charges.
            still the account was in blocked state but HDFC bank applying the maintenance changes .
            Now I want to close / Deactivate this, HDFC have very good service & Reputation but this type of basic features should be on their
            please help me to close my HDFC account .
            HDFC Bank customer support has been notified about the posted complaint.
            my customer ID 45003936,
            Dear Customer,

            Kindly mail us at [protected]@hdfcbank.com with customer ID, charges details and registered contact number mentioning reference Id TTU[protected] in the subject line. The concerned department will look into your issue.

            -Natasha
            HDFC Bank Customer Assistance
            i have sent a mail to [protected]@hdfcbank.com with reference Id TTU[protected]

            I want to know all the details for my account & why my account was blocked . I need a valid reason
            still issue not yet resolved
            I received the mail from HDFC customer care center regarding close the account but the account not yet closed they applying charges for account maintenance again and again

            please help me to close this account

            thanks & regards
            Mohan R
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              G
              GEETIKA DEWAN
              from Delhi, Delhi
              Jul 7, 2016
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              Resolved

              Address: 122018

              Dear Team,

              I am a happy and a privileged customer of HDFC bank, was holding 2-3 accounts with HDFC Bank.

              I was told that all my account will be Zero balance while opening the account however the account has started being charged now for non-maintenance.

              I visited to branch several times and could understand the policy, being told that I cant close my account i.e. [protected] as two loans are linked to my account .

              All my loans have been closed and it is not de linked – not my fault.

              I have been told to call the loan department and get it closed which I very well did, they told it has been delinked.

              I visited branch again, they denied to close the account again for which I am writing to you now.

              Request you to please don’t trouble me more and close my account i.e. [protected] which is of Delhi branch.

              Don’t tell me to visit your branch again for this –I wont & visited enough & interacted enough with your staff- Please close my account [protected] .

              I am ok to maintain one account i.e. [protected] .


              Warm regards,
              Geetika Dewan
              Aug 8, 2016
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Jul 08, 2016
              HDFC Bank Customer Care's response
              Dear GEETIKA DEWAN , Thank you for writing to us with your feedback. It remains our priority to redress your concerns. We would request you to post the details of your concern at http://bit.ly/1GG54RP to help us address the same effectively. Regards, Team HDFC Home Loans
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                M
                Mitika Doshi
                from Indore, Madhya Pradesh
                Jul 7, 2016
                Resolved
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                Address: Vadodara, Gujarat, 390009

                I transferred 49000 rs from icici bank pay any visa care at 30 june 2016 and i till not received that payment in my credit card and i also confirm to icici bank they said all ready pay to visa but not received by hdfc bank credit card.

                Where is my money.?

                I also attach my net banking capcher image with this.
                Aug 6, 2021
                Complaint marked as Resolved 
                you are saying right and i aggre with you because i also face same problem
                Dear Customer,

                Kindly mail us at [protected]@hdfcbank.com with credit card number, transaction details and registered contact number mentioning reference Id TTU[protected] in the subject line. The concerned department will look into your issue.

                -Natasha
                HDFC Bank Customer Assistance
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                  S
                  sudakaran1950
                  from Ernakulam, Kerala
                  Jul 6, 2016
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                  Resolved

                  Address: Ernakulam, Kerala, 682038

                  Sir,
                  I am having the following complaint regarding my policy No.13698720. For the last few years the amount of Rs.3000/- monthly has been debited to my savings bank account through my bank SBI. Accordingly I used to keep sufficient funds in the account. All of a sudden without giving me sufficient notice if ask my banker to remit 35, 000/- yearly, it is not possible. This I informed to your representative when he visited my house to take the policy. Accordingly ECS has been given to you as well as my Bank. This has been doing for the last few years.
                  Sir, I am a retired person from SBI. I will not be able to remit Rs.35, 000/- yearly. Hence if you want to continue as done earlier, I do not kind to remit the amount. Otherwise please credit the proceeds so far accumulated as per your terms and conditions to my SB account. This wind of action is not expected from your well established Organisations without informing to the customer. Hence the complaint.
                  Aug 6, 2021
                  Complaint marked as Resolved 
                  HDFC Life customer support has been notified about the posted complaint.
                  Hi Vinay, we will investigate into your concern and will provide a response to the registered emai ID at the earliest. Thanks - Ameiya
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                    S
                    Sheshank Kumar
                    from Hyderabad, Telangana
                    Jul 6, 2016
                    Resolved
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                    Address: Hyderabad, Andhra Pradesh, 500017

                    Hello,

                    This is sheshank, i have apllied for hdfc credit card recently.

                    I got the application reference number as [protected]s3, verification and everything has been done. my cibil is also good as i checked it through the cibil website.

                    The status of my credit card application is showing as disapproved and there is no reason written there. there is no proper response from the customer care phone banking also.
                    Aug 6, 2021
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Dear Sheshank,

                    Kindly write to [protected]@hdfcbank.com with your application number and registered contact details mentioning reference Id TTU[protected] in the subject line to assist you further.

                    -Natasha
                    HDFC Bank Customer Assistance
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                      P
                      Percy Billimoria
                      from Pune, Maharashtra
                      Jul 6, 2016
                      Resolved
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                      Resolved

                      Address: Mumbai City, Maharashtra, 400036
                      Website: HDFC Standard Life Insurance Co. Ltd.

                      Tele callers from the co called our residential number, very rudely stating that they are calling from i. t. dept & sought my cell no. from my mother who is a senior citizen in the mid afternoon when she was resting.

                      Incident at mumbai on 6th july 2016

                      Initially she refused nevertheless they persisted by making a number of calls & then claiming that there is an it issue

                      When i received the call on my cell i was livid & regret that i used inappropriate language.

                      This infurated the guy at the other end & he thereafter must have called me more than 10 times & when i took the number he has the audacity to tell that we will continue to call & how dare i used inappropriate language.

                      Has hdfc recruited goons instead of tele callers?
                      Aug 6, 2021
                      Complaint marked as Resolved 
                      HDFC Life customer support has been notified about the posted complaint.
                      Hi Percy, thank you highlighting this matter to us. We wish to inform you that we have also received reports of such unsolicited calls made and emails sent to our policy holders by vested individuals, in the name of HDFC Life. We apologise for any inconvenience caused on account of the unsolicited communication received by you. We would like to assure you that HDFC Life does not indulge in any such unethical practices to solicit business. We would request you to kindly write to us at [protected]@hdfclife.com giving details of the exact conversation that was had with the callers and if possible also provide us the contact numbers from which you got the calls to investigate further. Also, we request you to register your mobile number in the National Do Not Call (NDNC) list by logging onto www.ndnc.in to avoid receiving any such promotional calls from us in future. Thank you - Ameiya. HDFC Life
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                        purushothamans
                        from Ahmedabad, Gujarat
                        Jul 6, 2016
                        Resolved
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                        Address: 605001

                        Dear sir, i am saving account with hdfc bank for past 8 years
                        Last 3 month from april 30 th 16 some of rs.455 debited from my account and i have already complaint to hdfc bank but still now no response from bank side so pls request to help me
                        Aug 6, 2021
                        Complaint marked as Resolved 
                        nill
                        Dear Customer,

                        Kindly mail us at [protected]@hdfcbank.com with account number, charges details and registered contact number mentioning reference Id TTU[protected] in the subject line. The concerned department will look into your issue.

                        -Natasha
                        HDFC Bank Customer Assistance
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                          tannachintan04
                          from Mumbai, Maharashtra
                          Jul 6, 2016
                          Resolved
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                          Resolved

                          Address: 400092

                          I Chintan Tanna having a savings account number [protected] and [protected] along with FD in Chamunda circle Borivali west – Mumbai Branch hereby request you to reverse the chrages levied in my account due to non maintenance.

                          The reason being account was in debit freeze mode from November 2015 to May 2016.
                          I was a guarantor in a personal loan for one of my office colleugue in Janseva Sahakari Co-operative bank borivali west.

                          Due to default in his personal loan the Janseva Sahakari bank instructed HDFC Bank to debit freeze my account as i was a guarantor in his loan. Account is in normal mode from this month June 2016

                          For the said reason i was unable to transact in both the accounts and non maintenance charges amounting to Rs 5000 approx has been debited.

                          Hence request you to reverse the said charges as a service gesture considering my past record in your bank. I assure you that since the account is now operative; the balance will be maintained in both the accounts.


                          Thanks & Regards,
                          Chintan Tanna.
                          [protected]
                          Aug 6, 2021
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Dear Chintan,

                          We understand our branch official Ms. Bertha Fernandes has contacted you and addressed your issues relating to charges.

                          Please feel free to write to us at: [protected]@hdfcbank.com mentioning ref id TTU[protected] in the subject line for any further assistance / clarification and we shall be glad to assist you.

                          -Bejoy
                          HDFC Bank Customer Assistance
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                            M
                            manjunath.m.v
                            from Thiruvananthapuram, Kerala
                            Jul 5, 2016
                            Resolved
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                            Resolved

                            Address: Bangalore, Karnataka, 560026

                            On the date of 2nd July I made a payment to Hdfc bank credit card in your web page billdesk still now credit not done to my credit card number which I sent in below photo as the proof .Please go through and revert my amount to my Hdfc bank details as I mentioned below in photo waiting for your reply as I mentioned details please go thru and reply as early as possible
                            Aug 6, 2021
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Dear Manjunath,

                            Kindly write to [protected]@hdfcbank.com from your registered email id, along with the card number, copy of email received by you and registered contact details mentioning reference Id TTU[protected] in the subject line to assist you further.

                            -Natasha
                            HDFC Bank Customer Assistance
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                              S
                              Sumit Sidhwani
                              from Mumbai, Maharashtra
                              Jul 5, 2016
                              Resolved
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                              Resolved

                              Address: Pune, Maharashtra

                              I had called up the hdfc credit card customer services on he early morning of saturday to check the total amount outstanding and the pending emi's amount as i wished to close the dues completely.

                              I was quoted an amount of rs 78320 by the agent on the early morning of saturday and i made a payment of 78500 by going to the hdfc bank brank, ulhasnagar, camp 4.

                              I called up the bank on the saturday afternoon to confirm if my dues are closed as i have made a payment, i was asked how much payment did i make and i quoted the amount that i paid.

                              I was informed that the amount given to me previously was incorrect and i need to make an additional payment and so on to foreclose the emi's.. which i did on monday morning the additional amount rs 1121

                              This was the bank representative's fault who gave me an incorrect amount in the first place. i asked them to lodge a complaint and they gave me the complaints reference number - [protected] mentioning they have now taken the request to foreclose my emis and it shall be actioned.

                              I called up the contact centre again today to check if it was closed and the bank representative's response just blew my mind up saying that it is still not.. nothing is mentioned on my account about emis and i still have to pay the amount and he disconnected the call. unfortunately i couldn't get the agents name.

                              This has caused some serious inconvenience to me as i have already made the payments as mentioned below and it's a huge amount..
                              Aug 6, 2021
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Dear Sumit,

                              We have taken note of your comments expressed with regard to your credit card and the same is being reviewed as appropriate. You may look forward to receive a response to your e-mail id in 3 working days. We request you to bear with us in the interim. For any further clarifications, You may write to us at: [protected]@hdfcbank.com mentioning ref id TTU[protected] in the subject line and we shall assist you. The reference number for this interaction is [protected].

                              -Bejoy
                              HDFC Bank Customer Assistance
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                                umama78
                                from Hyderabad, Telangana
                                Jul 5, 2016
                                Resolved
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                                Resolved

                                Address: Hyderabad, Andhra Pradesh, 500036
                                Website: HDFC Personal Banking

                                Dear concern,
                                I have maintaining my current account in hdfc bank, saleem nagar branch, malakpet, hyderabad for 15 years, i dont know about interbanking well, thats why i have submitted maximum 5 rtgs/neft per day to the branch, but the single window operator his name mr. Anand akkaram does not accept my forms more than 3 forms per day. Hence i have faced lot of transaction problems.
                                Kindly take necessary action on against him.
                                Single window operator name : anand akkaram.
                                Branch: saleem nagar, malakpet, hyd.
                                Ifsc: hdfc0000218.
                                Aug 6, 2021
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Please Respond asap
                                Credit card payment not credit to account
                                Dear Customer,

                                Kindly write to [protected]@hdfcbank.com with your customer id/account number and registered contact details mentioning reference Id TTU[protected] in the subject line. Also, provide branch details by visiting the following link: http://www.hdfcbank.com/personal/find-your-nearest/find-nearest-branch/all-facil... so that we can take it up with the concerned team.

                                -Natasha
                                HDFC Bank Customer Assistance
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                                  Kiran9287
                                  from Anjar, Gujarat
                                  Jul 5, 2016
                                  Resolved
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                                  Resolved

                                  Address: Kutch, Gujarat, 370201

                                  I wish to understand that whether the bank is allowed to charge AMB charges to the savings account.

                                  As per the RBI norms banks are not allowed to show up negative balances in account. So what way out HDFC bank has had is they show the account balance to be 0 INR and as and when people add any funds to the account they deduct charges towards the maintenance of balance for various months in a row. Some of these charges may even be for the previous financial year.

                                  How can the same be charges if it was not carrying a negative balance in their system?

                                  They have made adjustments to the system to just suit the RBI norms but the consumer is yet being affected.
                                  Aug 6, 2021
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Dear Customer,

                                  Request you to mail at [protected]@hdfcbank.com with account number, charges details and registered contact number. Kindly mention reference Id TTU[protected] in the subject line so that we can assist you further.

                                  -Natasha
                                  HDFC Bank Customer Assistance
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                                    V
                                    vijaylaxmi singh
                                    from Delhi, Delhi
                                    Jul 5, 2016
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                                    Address: 110092
                                    Website: www.hdfcbank.com

                                    Hello,

                                    I want to file a case against hdfc bank who has placed a "hold on funds" in my saving bank a/c no [protected] without any information. as per them their is a due of amount rs. 34711/- on my credit card [protected]. i have already send a mail and ask to your customer care representative to close my credit card and covert amount in emi but they did't reply me.

                                    My objection to hdfc bankis that, how they can hold my funds without any information.

                                    Would like to request you to file my complain against hdfc. i can provide you all required documents.

                                    Thanks & regards
                                    Vijaylaxmi singh
                                    E-mail: vijaylaxmi. [protected]@gmail.com
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    I am trying to call HDFC customer care but they are also unable to resolve my problem. They are providing me credit card collection department contact no. but they are not take my call. I trying more than 50 times.
                                    NO. are - [protected]/[protected]/[protected]/[protected]
                                    Dear Vijaylaxmi,

                                    We regret the inconvenience caused. Our team has made a note of your concerns and will contact you soon with an update on your issue with in 3 working days.

                                    Case is pending with Reference number for your query is[protected].

                                    -Bejoy
                                    HDFC Bank Customer Assistance
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                                      C
                                      charan singh dagar
                                      from Bareilly, Uttar Pradesh
                                      Jul 5, 2016
                                      Resolved
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                                      Resolved

                                      Address: Panipat, Haryana
                                      Website: www.consumercomplaints.in/new complaint

                                      My name charan singh, policy no.[protected] [] the policy done by a fraud agent without my original sign [] please surrender my policy []usne mujhe phone par ullu banaya or meri policy karke raffu chakkar ho gaya hai [] meri max life ki policy thi jise main band karna chahta tha [] max ke customer care me manager mr.vijay malhotra jinka mob no.[protected] hain ne mujhe kaha ki aapki max ki policy release ho jaygi par aapko tax se bachne or jayada paisa lene ke liye or policy karvani padengi or usne kaha ki ye policy aapki 15 din me vaapis ho jayegi sirf 3 % file charge katega oo ye kah kar usne mujhe meethi baate karke fasa liya or max life ki policy release karvane ke chakkar me ye policy kar ke gayab ho gaya h [] please help me [] please surrender my policy []
                                      Aug 6, 2021
                                      Complaint marked as Resolved 
                                      HDFC Life customer support has been notified about the posted complaint.
                                      Hi Charan, please provide the correct policy number or client ID for us to assist you better. Alternatively you can also write your concern to [protected]@hdfclife.com from the registered email ID. Please mention the policy number or client ID in the email as well. Thanks - Ameiya. HDFC Life
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