Claimed

HDFC Bank Complaints & Reviews

2.9
Last updated May 9, 2024
Complaints 32730
Resolved
18405
Unresolved
14325
Quick Links
Statistics
Share
Contacts

File a complaint to HDFC Bank

Having problems with HDFC Bank?

File a complaint and get it resolved by HDFC Bank customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
HDFC Bank
Customer Service Contacts

HDFC Bank Phone Numbers

Toll free
1800 425 4332
2792
1352
1800 221 006
1060
653
Phone
+91 22 6160 6161
1090
599
+91 22 2498 8484
362
302
+91 22 6652 1000
262
305

HDFC Bank Website

HDFC Bank Head Office Address

Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel
Mumbai
Mumbai City District
Maharashtra
India
400013

HDFC Bank reviews & complaints page 1320

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
abehera
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Settlement

Address:New Delhi, Delhi, 37

Hello sir,

My name is ashok behera, before2.5 years i was using hdfcbank creditcard. Countinue pay my bill amt[protected] every month but outstanding is heavy, i had lost my job. I did not know about that company. Then i started work in that company. But after 1 month i did not get my sallary, only food money they had provide everymonth. That time my hdfcbank credit card bill was 65000 now 98000. So many time i mailed to hdfcbank...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
I
Indra Patel
from Mumbai, Maharashtra
Report
Copy

Salary account converted into savings account negative balance

Address:Mumbai City, Maharashtra, 400703
Website:www.hdfcbank.com

My salary account(in HDFC bank) was created in my first company, so once i left the company and joined somewhere else i had to open another salary account. Now my salary account in hdfc bank has been converted to savings account(without informing me or warning me) in the month of march i had called customer care and raised a request to close my account as i did not want to use the account and they did say that they will follow up with the...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
N
Nihar Kanungo
from Bengaluru, Karnataka
Report
Copy

Extremely dissatisfied with the unprofessional management

Address:560066
Website:hdfcergo.com

Hi Team,

I would like to bring the following to your notice and want justice for the same.

Policy Number :[protected]
Vehicle Number: KA03ES 1475
Name of Insured : Nihar Kanungo
Incident : Flat Tire

23-May :9:21 PM : Nihar Called[protected] number and reported that he got a flat tire and need support through Emergency Roadside assistance. The call got disconnected.br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Madana krishnan
Report
Copy

Poor customer satisfaction

Address:Chennai, Tamil Nadu, 600021

Hi,

Recently I applied for a top of my personal loan so irritated and upset with the slow process. It's been more month after submitting the required documents however no update on the loan. I just keep getting a message starting that loan has been approved. Frustrating to get a loan approved in such cases, please don't have your facility call the customers repeatedly begging to take loans.. Worst customer service. Hope at...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
C
chirag oberoi
from Hyderabad, Telangana
Report
Copy

Credit card

Address:New Delhi, Delhi, 110034

I haven't been using this credit card at all and would really like to understand how come certain charges are being tagged to my account. Even the last payment, that happened to this credit card was automatically deducted from my bank account post which I surely haven't used the card at all.

All the charges levied and being showed as pending for payment are completely unauthorized charges and are being levied on my card which...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
T
tushgupt
from Delhi, Delhi
Report
Copy

Highly dissatisfied with customer service

Address:New Delhi, Delhi, 110063
Website:www.hdfcbank.com

I am very frustrated with hdfc bank customer service. I did not get my credit card statement in my email for car ending with 4717. And now i am getting threatening calls from collection department to pay the amount. When i am trying to access netbanking to get the details, it is showing me error in system which is also the reply i got from customer care representative. I would like to escalate this matter to the concerned person/team so as...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
P
priyanka salvi
from Mumbai, Maharashtra
Report
Copy

Card debited payment cant reply

Address:Kolhapur, Maharashtra, 416007
Website:www.zedby.com

Priyanka salvi
Kolhapur
Mo.[protected]
Dear sir

Many time call hdfc bank custmer care or sent mail disput forms
Cant help or needful responce from bank so my payment debited 2 month gone cant reply bank so please give me justice or refund my payment 5050/-online recharge
Resit for transation
Priyanka sandesh salvi
Kolhapur
Websiet — www.zedby.com
Card no....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
P
Poojithakomaravelli
from Hyderabad, Telangana
Report
Copy

Unable to avail new credit card

Address:500047

I have availed a credit which I blocked later due to some issues ..when I tried to get a new credit card ..d response is disappointing ..gt to know other than unblocking I do not have any other option..very disgusting .. poor customer service...I got to know that I should nt apply fr other ...irritating .I submitted all the documents unless until I followed upd I don't get any response...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
J
Jay@84
from Mumbai, Maharashtra
Report
Copy

SALARY ACCOUNT HDFC Bank deducted after settlement of payment

Address:Pune, Maharashtra, 431051
Website:HDFC

I am Narsing Gurav was the customer of HDFC credit card No:[protected] which i have closed on 02/03/2015 .One of my LIC policy ECS was registered on the same card which was of amount 8064/- half year basis.The amount was deducted from my credit card on 04/03/2015 which in actual should be deducted in June (Don't know the reason why LIC deducted it in March), i did not received any statement of credit card for the same afterword.I was...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
sucheta2013
from Delhi, Delhi
Report
Copy

Reading PL

Address:110046
Website:hdfcbank.com

Worst services provided by hdfc. As my loan application is still under scrutiny and their support staff are mentally and physically harassing me for document collection again and again. I would like to cancel my loan application no 39754435. I would also tell others not to have any association with hdfc who is providing worst services to a 7 year old salary account holder of hdfc as well as credit card. Please revert back at the earliest...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
B
Babita Mohanty
from Siwan, Bihar
Report
Copy

High rate of interest and improper behaviour from bank employee

Address:Khordha, Odisha, 751010

I used to carry a credit card of HDFC bank which gave me the worst experience ever faced in life. If you query to bank employee they will redirect you to call customer care and again customer care will redirect to bank. You will just run pillar to post to resolve issue and the same will not get resolved for years together. I suggested to all my friends and family for not to take any service from this worst bank. In specific, I am speaking...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
sunil. chaturvedi
from Betma, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

10000 deducted from account and not come out from atm

Address:Dhar, Madhya Pradesh, 454775
Website:www.hdfcbank.com

On dated 30jan-2016 i went to atm at 10:50 am approximately and extracted money 10000 inr from my hdfc account no:[protected] at idbi (Id no.3212) atm located at pithampur. But amount from my account deducted and money not reieved by me, i have done lot of followup with hdfc bak, but they are not giving satisfactory answer and not done any action, kindly help me.
Meanwhile i have also written emailed to hdfc but they reply not give...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
K
kaliyv
from Chennai, Tamil Nadu
Report
Copy

Policy sold by false statement/promises

Dear sir,

I purchased this policy through hdfc life agent ms kanimozhi (Agent code[protected]. She has given so many fake promises. We believed everything what she said because she was selling product for hdfc organization. We trust the organization. That agent said it is a one time investment, no need to pay any further premium

Once i received the policy, i came to know that i should pay the premium every year....
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
A
Ashishya1711
Report
Copy

About service

Address:Udham Singh Nagar, Uttarakhand, 263153

Do refund the money which are deducted by bank details also call the bank customer care executives he give me one complaint no. And tell me the deduction will done within one week but no response am again calling to customers care no. For take query she suggeste me that please wait we will working in your complain and last no response. Today again we call but no reply...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Syed J
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Mishandling to a lady agent from credit card department.

Address:560102
Website:Nodal Department

Hello hdfc bank,

Sorry to say but from bangalore credit card provider agent has been used the mobile number of a lady in personal way and torturing her daily by calling and messaging continiously his name was abid and from credit card department bangalore he was about to call nestaway company employee to offer a credit card and he gone with that number personally and talking rubbish, i request you to kindly find out that and...
Helpful
Be the first one to find this review helpful
Found this helpful?
4 Comments
Report
Copy
D
Dinesh9821
from Pune, Maharashtra
Report
Copy

Fraud call

Address:Mumbai City, Maharashtra, 400709

I got call from delhi the executive told he is calling from hdfc life insurance he gave me details of plan the details was very clear and attractive today i got call from his manager to confirm he was about to send executive when i asked plan name which he told sanchay income plan i called customer care of hdfc life ins found 90% of information given to me was fake i have all calls recorded
U have given agency to such people who ruining...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
S
sivusri
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

CIBIL Score

Address:560016

I am using HDFC Credit Card from more than 18 Months. I never misused Card and i never delayed in Payment. I am using the card as per proper instructions. But still my CIBIL score is not updated in CIBIL Transunion account. I have complaint this to HDFC bank people and Customer Care and Grievance Cell. But no one has not respond properly and no one will give proper reason for my issue. I have raised this multiple times but not yet sorted.br...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
G
getswatisoni
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Credit card

Address:411057
Website:www.hdfcbank.com

My credit card has expired on june 2015 and i have paid credit card bill on 23 nov[protected], all outstanding and everything whatever was showing in mail)

However i am getting mail to pay again 4135 rupees again. There was no phone communication happened. If i have paid all amount on nov 2015 still they are sending me mails to pay outstanding amount in this month.

I have used netbanking to pay that 4224 rupess...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
5 Comments
Report
Copy
A
Ajaya Nandan Gupta
from Bijnor, Uttar Pradesh
Report
Copy

Regarding hdfc atm card

I have complaint in hdfc bijnor up branch on dated[protected] regarding lost of my atm card no [protected] and requested to function of said card to stop immediately. I also give a request to issue me a new atm card titinum card at once, but after passing 08 days i have not recieved atm card, so it is requested please send me t royal atm card at once.
Please take an early action and oblige.

Ajaya nandan guptabr...
Helpful
Be the first one to find this review helpful
Found this helpful?
10 Comments
Report
Copy
D
Dinni singh
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Credit card team misbehave related complaint

Address:Kanpur, Uttar Pradesh, 208001

Dear sir/mam, I, dinesh singh (a/c no- [protected]) am using a credit card from HDFC Bank from where I got a limit of 50000/- but due to some personal reasons this time my payments are not on time.My current outstanding is near by 58000/- regarding this today I received a call from Lucknow mr sachin were on line ([protected]) and he was using the words like that I borrowed money from sachin. He was using slang languages. If I am paying...
Helpful
Be the first one to find this review helpful
Found this helpful?
6 Comments
Report
Copy