HDFC Bank Customer Care

Auto Loan — pf not received

sir,
I am manish khandelwal i was employee in hdfc bank 9 aug 2007 to feb 2009 after then i transferred in hbl global pvt ltd.march 2009 to nov. 2009 after i have resgined but i did not received pf amount. I received pf service in hdfc bank but i did not received pf amount in hbl amount. I sent pf form so plz rply.

my emplyee code :- m12931

Hi Sir,
this is Ritesh chauhan i am employee of religare technova and my A/C no. is [protected] actually sir i haven't got my for 20 days i was working in sec-58 branch but i was shifted to sec-125 so my welcome kit was going back to HDFC bank it was delivered0n 15/03/2010 and my A/Cis blocked but on saturday 10/04/2010 i filled the address change form but till i haven't got my kit.

So please send me the solution how would i get my kit or my money from my A/c as fat as possible

your customer
Ritesh Chauhan
A/C-[protected]

I forgot to add my account number: [protected] on my name Ashman Malhotra

Looking forward to hear from you.

Dear Hdfc

This is My Acount no [protected]
I lost the my debit pin num plz i Requset to u Help my debit pin num i not used a Wedaout pin num Debit Card i given Complaints to Custamer is not given me plz note done to my New num [protected] plz help this matter


Regards

Mohseeb khan
[protected]

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Copy of Mail sent on Tuesday, Dec 22 2009 1:22PM
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Dear Mam,

I had spoken to Mr. Chetan Bakshi and he has confirmed the Bank has given approval on 34000/- approx.

I want a copy of the approval mail to see whether it has approved by Chennai Branch.

Finally I request you to pls. take the matter with the Approval Team once again, as on the limit of 15 Thousand, I have already paid 33 Thousand on behalf of Settelment letter issued in the Month of April-2008 and now in the re-settelment process the Bank Is asking to Pay 34 Thounsand on the current outstanding of Rs. 45725.52

Do you think it is ok, that on Rs. 15 Thousand Card limit one has to pay 67 thousand in 2 time settlement.

I also wish to inform you that on 16th Dec. I received a call from your bank regarding that my settelement was approved on a amount of 20 Thousand in 8 Installement, but after asking the person regarding the settelement letter he told me first you have to pay the 1st Installment then the letter get issued. After Consulting Mr. Chetan Bakshi he told me that you request is still not approved by the bank.

Whats going on in the bank?

Pls. look into my concern and suggest this type of issue is happening in the Bank.

Thanks
Kapil Sinha

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Copy of Mail sent on Tuesday, Nov 3 2009 3:56PM
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Dear Sir,

Pls. help me:

My Name is Kapil Sinha and now i was a Ex - Customer of you bank and used your Silver Credit Card No. : [protected] having total payment due of Rs. 41, 763.87/- till 3-Nov-2009 with a Credit Limit of Rs. 15000/-.

I requested for settlement of above mentioned Credit Card in April-2008 and the payment has to be submitted in 8 Monthly Installment with Amount 25800/- approx. Due to some financial problem i have paid the complete amount on April-2009.

As per your Agents if you continue the payment after the Max period (Dec-2008) including 1 Month Grace period the settlement will not get invalid.

On the faith and goodwill with the bank i have paid the complete amount in April-2009.

Now i received a call in Jun-09 that your settlement was now null and void as you have not paid the amount within the settlement period.

I requested him (Agent : Mr. AMIT - [protected]) to pls. review my payment history of the above settlement and suggest. He told me that for this i have to take approval from my Chennai Branch (HO) and comeback to you. In continuation i received a call from him on 22nd/23rd Jun and he confirmed me that your request has been approved and for this you have to Pay Rs. 6000/-. I have arranged the money from here and their and paid on 24th Jun, 09.

He also confirmed me that you will received a Rs. 0/- balance statement in the month of July-09. I the month of July-09 i received the same with my Payment Due not of Rs. 0/- its the actual Balance. I continuously tried his Cell No. more that 15 Days but he was not picked up the Phone.

Again i received a call from your collection center (Agent : Mr. Nitesh - [protected]) in the month of Aug-09 regarding payment. I told him all the mentioned case history and from him i got one upsetting news that the my above request was rejected by HO because your payment was suppose to be collected before 20th Jun, 09. as request of Mr. Amit was expired on 20th Jun, 09 and i got the confirmation call on 22nd/23rd Jun and Mr. Nitesh Requested me to pay Rs. 1970/- to again sent the request to Chennai Branch (HO) for acceptance. But on 15th/16th Sep, i got the news that your request for settlement is now null and you have to pay the amount of Rs. 39, 034.86/-.

Today i received a call from your collection agent from[protected] regarding full payment of Rs. 41, 763.87/-.

Finally one of my friend told me to write all the communication to the Grievance Redressal of HDFC Bank and they will defiantly help / suggest in this case.

Sir, I belongs from a middle class family and last year i lost my job and due to this my settlement payment got delayed, i have already paid More that Rs. 33, 000/- against the Credit Limit of Rs. 15000/-.

Your are my last Option against all the concern including Higher Authority.

Pls. help / suggest me what to do?

Regards
Kapil Sinha,

I had the same problem, which I did observe after August 20, 2009. When I contacted Paypal, they said, to check with the bank. I had searched in Google and understood that the reason is Verified by Visa enforcement by RBI. I had contacted HDFC Bank, they said, they were in the process of resolving the issue as they had already recieved huge number of compliants, but todate, it's not yet fixed and not all HDFC callcentre representatives know about paypal.com. Basically, they still think it as just another merchant website instead o[censored]nderstanding it's role as an international and multi-currency processing Online Payment Processor. This problem has to be solved quickly and awareness is created well in the form of better training to call centre representatives and bank officials as well so they will try to understand the actual problem of the customers instead of replying with something they understand with purely authentic information that can keep the confidence of the customer.

NOTE: I read in google which shows different websites discussing this same problem, I found this website while I am searching for any other possible solution that we may be availed to fulfill our online payments which are lagging behind in the schedule, thank you.

NOTE2: This is a quite positive input, we wholeheartedly expect this problem to be resolved as quick as possible, thank you

There is a method which works - netsafe has been implemented to make frauds ZERO!

Kindly check link below - and thank you - mr. gupta for your tutorial.

http://www.ankur-gupta.com/blog/tips-n-tutorials/how-to-create-vcc-using-hdfc-ne...⇄

You are right.HDfC generous in sending generic mail and is not bothered about solving customers problem

HDFC sucks, I tried to contact them regarding the same issue, but nothing has been done yet. I am getting an AMEX card soon and will stop using HDFC from now because of its incompatibility with paypal.

Had the same problem...used hdfc netsafe vcc for paypal payment and it worked!!!

HDFC hasnt got a clue as to whats going on. They keep refusing to accept transactions from paypal. I used netsafe to make my first purchase it worked, but then paypal asked me to confirm my bank account ... thats fine too. now that the bank account is confirmed, paypal asked me to confirm my credit card... I used a netsafe card to make the payment that paypal had requested ... but now that paypal is supposed to make a deposit on the same credit card to verify it, I dont know how that's gonna work
sure HDFC sucks, but so does paypal. Any ideas if its the same with ICICI was thinking of changing my bank because of this issue not to mention that the shut early and have bad customer service too

never ever show your Credit Card Number to any one
or even put it on a public website like this one.
This website does not seems to be a government owned so that they can help you to the next level
If it was then why is Google ADs are seen

now you should first go to the consumer court first. they are the right one to take action.

you don't need to pay any, but go there and register a compliant

don't put your hops down. If you don't get any answer then file a RTI this will help you.

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Thanks & Regards

HDFC UNDERSTANDS YOUR WORLD

the service is very poor even am wondering to get terminated my 10 accounts in hdfc bank
i have visited bank 4 times and have called to relationship manager many times for some queries but they dont respond properly

the service is very poor even am wondering to get terminated my 10 accounts in hdfc bank
i have visited bank 4 times and have called to relationship manager many times for some queries but they dont respond properly