Claimed

HDFC Bank Complaints & Reviews

2.9
Last updated Apr 22, 2024
Complaints 32724
Resolved
18403
Unresolved
14321
Quick Links
Statistics
Share
Contacts

File a complaint to HDFC Bank

Having problems with HDFC Bank?

File a complaint and get it resolved by HDFC Bank customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
HDFC Bank
Customer Service Contacts

HDFC Bank Phone Numbers

Toll free
1800 425 4332
2791
1352
1800 221 006
1060
653
Phone
+91 22 6160 6161
1090
599
+91 22 2498 8484
362
302
+91 22 6652 1000
262
305

HDFC Bank Website

HDFC Bank Head Office Address

Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel
Mumbai
Mumbai City District
Maharashtra
India
400013

HDFC Bank reviews & complaints page 1321

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
Shivakumara H S
from Mumbai, Maharashtra
Report
Copy

Credit card emi conversion

Address:Bangalore, Karnataka, 560054

I have hdfc credit card. It is ending with 3949. I have called to customer care regarding emi conversion for my next purchase. Customer care executive told me you can convert your total purchasing amount to emi, he was not mention any specific period regarding the offer. As per his assurance only i have purchased around rs 32500. After that they are telling your card has't have emi offer. Now how can i pay that much amount at a time. And...
Helpful
Be the first one to find this review helpful
Found this helpful?
8 Comments
Report
Copy
Address:411028

In month of March I agreed on a settlement amount with one of the executive form collections department of HDFC bank…her name was veronica… I agreed on an amount of approx. 36000/-.
Later she said she will send someone with a form all I need to do is agree that and then she will call me to discuss about how to pay the EMI in 6 months. A man came with some papers and I agreed and he also informed the same thing that I need to wait...
Helpful
Be the first one to find this review helpful
Found this helpful?
12 Comments
Report
Copy
S
Satish Reddy 2846
Report
Copy

Depository charges apr 16 35396540

Address:500081

The bank has charged me rs 858.75 for depositary charges apr16 – 35396540 on demat account which isn't used by me ever and without intimating me by hdfc bank. Please take the needful action or let me know what needs to be done from my side. I want my money back to my account.
Need a change cant tackle this bull anymore i have a far better dealings and relationship with my axis bank account recommend axis to all yaar.....
Helpful
Be the first one to find this review helpful
Found this helpful?
12 Comments
Report
Copy
J
Justhere200000
from Gurgaon, Haryana
Report
Copy

Wrong credit limit

Address:Pune, Maharashtra, 411016
Website:Www.hdfcbank.com

I have been issed two credit cards. The limit shown in the documents is 40, 000 for one card and 40, 000 for other.
However, the bank claims that this is not the actual limit. The limit I have been given is only 40, 000 for both the cards.
This is a fraud and I want the limit that is reflecting on my documents.
I also want to file a case against HDFC for not responding to my emails and fooling me around....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
4 Comments
Report
Copy
P
Parvatidamodar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Charged low balance penalties from jan-2015 to apr-2016 (about 7937, 23 inr)

Address:Bangalore, Karnataka, 560017
Website:www.hdfcbank.com

I had opened a saving account ([protected]) with hdfc bank, old airport road, bangalore which i was used as salary account. Since i stopped working, i had not maintained the minimum balance 10000 inr in an account. They started charging penalties in my account and it went to minus - 6500 inr as on feb-2016. I had visited the bank in feb-2016 and requested them to reverse it, so that i can start maintaining the minimum balance.
br...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
R
R.V. Madhu
from Srinagar, Jammu and Kashmir
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Double debit of rs 2500/- in my savings account on 12/05/2016 reversal request

Address:600002
Website:hdfc bank

Account no [protected] hdfc itc anna salai branch chennai.

12/05/2016 rs 2500/- purchase o[censored]nits franklin by me. (
12 may 2016 net pi to hsl sec a-c 2204644-[protected][protected].
This is the second entry in my account on 12/05/2016 which i request for re-credit of rs2500/-

12 may 2016 fhdf[protected]-franklin templeton[protected] may 2016 2, 500.00


.....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
P
Priya Samudra
from Pune, Maharashtra
Report
Copy

Fuel Surcharge on my account

Address:Pune, Maharashtra, 411038
Website:HDFC Bank

Hi,

Without my authorization, HDFC Bank has deducted a Fuel Surcharge from my account. I filled in Petrol from HP Petrol Pump, Bavdhan, Pune, on April 28th 2016, amounting to INR 1850/- however, my account has shown an illegal transaction of additional Fuel Surcharge, which I have not authorized for, amounting to INR 52.96/-.

This is not authorized by me & yet the bank has denied to take the complaint. br...
Helpful
1 other people found this review helpful
1 found this helpful
4 Comments
Report
Copy
C
cherry4395
from Hyderabad, Telangana
Report
Copy

Delay in cancellation of my health policy

Address:Hyderabad, Andhra Pradesh

Hi,
I have HDFC life policy on my credit card in the month of September 2015. I have lost my card so i blocked my card immediately. Now i dont want any policy. I have contacted the hdfc customer representatives but it is of no use. My policy no. is 90164488.
I want to cancel my policy as i dont want it.
kindly, please help me with this.
my email id - [protected]@gmail.com...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
V
Vikramkumbhare1
from Bengaluru, Karnataka
Report
Copy

Accruing negative balance against rbi norm - this is theft by hdfc

Address:Mumbai City, Maharashtra, 400013
Website:www.hdfcbank.com

Account number:- [protected]
Name:- vikram h kumbhare

Hdfc,

Why are you accruing negative balances in my savings account when rbi has strictly ordered against it? And you openly claim in the press that you aren't doing so? You are lying and plundering customers like me. Isn't this illegal? You're a bank and you're not following rbi guidelines? Horrible.

I have mentioned my account number...
Helpful
Be the first one to find this review helpful
Found this helpful?
4 Comments
Report
Copy
G
gopi045
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Hdfc worst credit card customer care

Address:Hyderabad, Andhra Pradesh, 500003
Website:www.hdfcbank.com

Am calling since 4 days to solve my credit card issue . No one picking my call. Am calling everyday from dubai, am talking with customer care, they are giving some hyderabad branch number thats it. Am taking number like fool, and making call to them like . No response from them. Is there are thinking no need give respect for customer.[protected], 7501, 7503, 7504 and [protected] ) this are the numbers...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
rerajani
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Letter regarding outstanding dues 7 years after closure of credit card account

Address:560012

I received a letter dated April 2016 recently from HDFC Credit card department mentioning about my inability to pay sum of Rs ~9000 and upcoming legal action for the same. The letter did not carry full credit card number for me to follow up.

I had closed by account, last interaction was on Dec 31 2009, last payment was Rs 2000 from my side, to the satisfaction of the bank.

There has been no communication since...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
S
situ03
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

For cancel my credit card

Address:New Delhi, Delhi, 110019

Sir,

we hereby inform you that i am hdfc credit card holder having credit card no.[protected] .
I lost my credit card so i want to cancel my credit card.I sent mail to HDFC customer care but till now they did not take any action. So kindly cancel my credit card.I hope my credit card will be cancelled . Kindly inform me the status of cancellation.


Regards
ingeshvar
Mob-[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Surendra Kuruguntla
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Demat account

Address:Pune, Maharashtra, 412308
Website:netbanking.hdfcbank.com/netbanking/?_ga=1.76573973.1049575573.1441369213

This is to informing all the customer of hdfc bank who holds an account and opened a demat acount. I noticed that in may 2016 rs. 78.19/- had been auto deducted from my salary account. When i wrote an email to the concern department through internet banking on the same. They replied that the charges have been charged folio manitanance charges for using demant account. I remember that once i had applied for a credit card of hdfc bank that...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
H
HP yadav
from Agra, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Personal loan deductions

Address:304001
Website:HDFC.com

Mere personal loan ac 34959826 me se 1 mahine k ander 3 time deductions ho chuki h emi k alawa jabki mai emi pay kar chuka hu
Details
285/- rs on 8/4/2016
287/-rs.on 8/4/2016 again
285/-rs.on 3/5/2016
Please help me
mail id is
[protected]@gmail.com
Mere personal loan ki emi 5617rs.per month h Jo ecs se cut jati h lekin march month ka payment late ho gaya tha 7april ko emi cutni...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
N
Nakiba
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Against Personal Loan

Address:Kolkata, West Bengal, 700019

Dera Sir,

My self NAKIB UDDIN AHMED, already two personal loan (HDFC ) is running, one is - (Rs- 106000) & one is (Rs-54000) but I have applied online for personal loan ( Top up ) against 1.06 for purpose house renovation (Ref no is[protected] . Already 5th EMI paid against 1.06 laks. and 1 EMI paid against 54000.

After one day ( 1st calling date is - 09.05.16 & time is - 12.35 p.m ) calling from hdfc bank...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
C
ccibil
from Lucknow, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Rude & confusing conversation by executive

Address:831011

Dear team,

I got call from[protected]HDFC CRRDIT CARD) at 1.10PM. Caller confused me about for what reason he called me. I had taken a Health insurance from HDFC.
He told me I have a Accidental policy also, Did I got the card for that ?
I replied no and I don't know about Accident policy, Is it free ?
He replied with other offer of new PIN based card.
I told I know that secure system I will...
Helpful
Be the first one to find this review helpful
Found this helpful?
5 Comments
Report
Copy
K
kanu.patel
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Credit Card

Address:Gandhinagar, Gujarat, 382024

Respected sir/madam
I have already applied for credit card in HDFC bank since March 2016. As per letter I got I have also sent the adhar card copy with my approved ref. no. which is
[protected]W3.
Now when I call to credit card officers, they did not give me proper answers. Even now they did not pick up my call or did not give me reply back in text message of my status. She's no. is
+[protected]. She...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
W
World-Tourist
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Hdfc forex plus prepaid card system down issue

Address:411006

In the month of february 2016, we opted for hdfc prepaid forexplus card to travel to dubai. As part of the regular procedure we provided return flight tickets for purchasing the card, clearly indicating the travel dates.

On 22nd feb 16, hdfc had a planned downtime and this was not informed to us when purchasing the card. This led to rejection of our transactions at various outlet in dubai. As this was the only card we carried...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Saumya Dominic
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

BANK OTP not sent

Address:560103

My salary account is with HDFC BANK, and I use their netbanking services. But while trying to make payments, OTP required for making payment is not sent to my phone and hence could not make payments. I could not book my train tickets couple of times because of the same.Please make sure OTP is sent within required time period or else please disable OTP atleast in cases of railway ticket booking...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
K
kk the great
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Salary account has been blocked

Address:Hyderabad, Andhra Pradesh, 500005
Website:www.hdfc.com

Hi my salary account has been blocked by Hdfc credit card department. i have made my minimum payments and the reason for delay was that i was not getting paper statements after changing my billing address from Gurgoan to Hyderabad.i changed my adress before coming to hyderabad with the customer service people and even updated my telephone no with them. but they failed to send my statements nor could send me any reminders and hece i missed...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy