HDFC Bank Complaints & Reviews

I have an account for almost 9 years in HDFC and still my credit card got rejected.I had provided all the necessary documents asked by the executive but I don't know where it fell short. I didn't received any letter or reason.Really fed up, Very very bad service. customer care services are really bad, half of the time nobody pickup or when attended they are are always like we transferring to that department or this departmentI mean seriously, An employee should know the basic information about a company..Really annoying.. I am even not sure whether I will get any response of my complaint.

I am facing a very serious issue against hdfc bank, As hdfc bank has harassed me in every way.
The bank deduct my amount 687/- twice on 6th of june, 2016, , as total amount debited was 1374/-
I was supposed to use that money for some very important work, but this fraud bank deduct my amount with out any reason.
And when i tried to contact customer care for the same, then the executive suddenly after listening to my complaint, put my call on hold and since 15 mint my call was on hold itself, And since then i am trying to call them but no one is answering the call.
Such a pathetic bank and service, they think that the customer money is for free and they can do anything with our money.
I will not leave them, will take this issue to the higher authority.
I am having all the proof of amount deduction, bank statement screenshot and all.

I will appeal to the high court or will file a PIL against the bank .

I nilay narendrakumar shahhave taken personal loan of rs.200000 from hdfc bank in oct.2014
No:30110873
Repymant mode is ecs (Dated 4th of every month)
As in june bank has issue ecs on 7th june rather on 4th june.
Balance on 4th june:460000
Balance on 7th june:456000 (Ecs has been not cleared becasue my account has been freeze due to transfer of account in anand from vadodara)
Bank has demand rs.633 charges, they have called me many times without respect, they called my wife without respect, they send agencies people to recovery charges and installment. I have mentally harassed.

Kindly reduce charges and give advice to bank people to be respect with others.

Dear sir

This is vidyasagar molathoti from hyderabad, this is to take action on this issue as on sir i never applied for credit card in hdfc bank and also i never submitted any of my kyc to the bank but suddenly your collection executives come and told me that you have credit card in hdfc bank and also they forced to pay money of rs1.20lacs, i was shocked and i never had taken hdfc credit card. When i met the grievance cell department on this regard and they are not at all responding and they are harassing me to pay the entire money. As on sir i am not an infosys employee which you people are saying i am not at all techi guy i am normal pvt employee un necessarily your employees are harassing me and my entire my family is in stress and to tell you sir the mentioned mobile number, email id and address are not pertains to me. And the person who taken the credit card from bank has forged my signature and communication address. This is completely atrocious
And to tell you it is directly affecting my cibil and my job is also in stake i was in a mood that hdfc bank people has some good grievance and people are responsible on their work but here totally reverse is happening

I kindly request sir please look into the matter and tell your people to weak up and resolve the issue on priority

I hope sir you will take necessary action right now and resolve the issue on high importance and please find the upended details which i have raised complaints but still now i have not received any revert from the concern department in hdfc bank.

1) [protected] (Dt 31. Oct.2015) 2): [protected] (Dt 29. Mrach.2016).

• hdfc credit card no:-5337 xxxx xxxx 8352


Thanks and regards:
Molathoti vidyasagar
[protected]
[protected]

I have transferred around 21, 000 from Hdfc to Kvb through Imps transaction on 12/06/2016 for medical emergency. Its is debited from my account but still, It is not credited to my benificary.
Everyday, I am calling to hdfc phone banking and they were raised many complaints and promised me within one day issue will be resolved.
But, its almost five days and i didn't get any proper response from bank. I need to pay money for medical emergency and i am afraid about my money since they were taking so much time to refund money. I am not sure, what is the purpose of doing IMPS?.
Imps Ref no:[protected] Complaint no:BANC[protected]

1. Application for cancellation of diners cluinersb card no[protected]As issued in lieu of all miles card no-[protected]) & issuance of a fresh all miles card free of cost
2. Refund of reward points for new card without my consent
Holder-dipankar choudhury

It is for necessary information & noting by the concerned authority that a representative from hdfc cards division had called on me & appraised on the features benefiting my usages. Now, on receipt of the diners card, i approached for a merchant payment at big bazar, kolkata. But payment was denied, as it came to light that these special types of cards are not acceptable in all edc machines except that of hdfc. May i now place my serious grievances before you why this very important issue was never disclosed by the marketing representative during marketing of product?

Moreover, on receipt of last statement, it further revealed that reward point balance was utilized for issuance of the new card, which too was never highlighted by the marketing representative.

I strongly object to such kind of acts from a bank of high repute & request for urgent cancellation of the diners card, by reissuing free, an all miles visa card as was being used by me. I further request you to ensure that the new card to be totally cost/charge free. I also request you to kindly intervene to see that reward points as used is reverted for the new card, as applied for.

Please treat the matter as most urgent

Dipankar choudhury
Flat-cs-9/3. Phase-i
01st floor
Golf green. Kolkata-700095
Cell-[protected]

Hi,

Im using HDFC Card over a month. I have got internet access too. If i login all my details are updated wrongly including my name, phone number and email id. Because of that im not able to get any SMS alerts for the card i used. how to resolve this. I was not able to update the info through online. All fields are disabled.

Thanks,
Srikanth

Dear sir,
Our complain regarding loan payment from Lucknow HDFC bank staff, request him for un authorized charge way off and collect payments as balance, our loan account no[protected] Pradeep Srivastava,
But he was not given satisfactory answer and see again, please see this matter to solved, otherwise go consumer court against your staff,

Pradeep Srivastava
Lucknow
Loan account[protected]

Respected sir/madam,

I would like to inform you that, i have many time called your customer care toll-free no. [protected] but my call not attended anyone of your customer care center.
I have issued new credit card of your bank side, i used this credit card in any online shopping site and i filled up all required detail related from credit card than at the last transaction failed and after the transaction failed message show on screen "your email id and mobile no. Is not available in our record so please requested contact customer care center" but my email id and mobile no. Is already recorded in our net banking id. So you requested please resolve this issue and after the resolved please revert me my gmail id (Verma. Deepak. [protected]@gmail.com).

For your reference, i have attached a screen shot of error message.

Detail of credit card:
Type card - money back
Holder name - deepak verma
Credit card no - [protected]

Thanks,
Deepak verma
[protected]

I've took hdfc jumbo loan against credit card 2 years before. The amount is 70, 000. Its 36 month tenure, and monthly payment is 2320. I was paying it properly last 2 years. Last month my account balance went down and autopay did not debited the amount (23/may/2016). The bank charged me as following

Payment return fee : 450.00
Autopay returned : 2, 320.99
Autopay thank you : 2, 320.99
Late fee : 500.00
Service tax : 63.00
Jumboloan, int nbr:20, [protected]: 357.90
Jumboloan, prin nb:20, [protected]: 1, 963.09
Cess tax : 2.25

Total : 5, 657.23

Due date 23/jun/2016

2 week before an hdfc representative called for not paying the amount. He told me to pay amount as soon as possible and i said will pay on 3 days after that day. After some time i received call from them regarding same, and it repeated, i cut the subsequent call from them. The next day at 10am i start receiving calls from them, i cut the call and i received approximately 50 call from them that day. Next day about 77 calls. I've amount at my hand but i still not payed the amount, i will be paying on 23/jun/2016 only. From that day to today i've received over 750 call from hdfc bank. They are speaking in a manner that "you should pay some how today, other wise we will continue calling" in small threatening manner but not with the words, in safe language to indicate they are not threatning. When i try to tell something he just keep telling "you should pay some how today" again and again and again.
I receiving calls from following numbers only few listed.
+[protected]
+[protected]
+[protected]
And similar so many numbers. It ring continuously one after another with new phone number using some automated system. Now i'm handling this call using auto reject call feature on my phone. But they call my home landline line number and telling my family that i was not picking the call. Just a second after making one call they call again like nothing happened before. Today i took the call in my phone to tell don't call at home, but no one speaking to me thinking i wont take call as usual. Just after that they called my home telling i didn't picked the call. If i would answer their call i need to sit all day for them. They are doing intentionally just want to irritate us to make payment. I never knew about this kind of new generation banking going around us, before paying the amount i would like to know whats going on since i've a revised fine+return amount with due date on 23/jun/2016.

This is to complaint about mr. Krishna yadav, an employee hired by hdfc bank for managing clients with loan requests
Indulged and committed breach of data protection by sharing my contact details to a third party vendor for axis bank.
Ms. Ekta kothari from the third party loan vendor has confirmed that the contact details were shared with her by mr. Yadav.
This is to my knowledge and it also holds a higher risk now...

Hi all,

I need to focus the attention on the unnecessary harassment caused by the hdfc bank by sending unnecessary sms demanding money from my (Salary account - requested for closeure) hdfc bank account on the pretext of maintaining the minimum balance.

The case is like this that i was holding the salary account with hdfc bank and i had already left my job in last october 2015.In the month of november 2015, i had already withdraw my balance from hdfc bank and do nothing still date with those account. I had already couriered the letter with passbook to close my accounts with them.

But from the last 2 months, i am getting the sms saying that your account balance was not maintained so there is 300 inr something is penalty.
This sms is coming is each month.

I don't know why the hdfc bank people are either illiterate or don't know the govt policies, if not then they should read the following link :

http://timesofindia.Indiatimes.com/business/india-business/no-penalty-for-bank-b...⇄ Cms


I think hdfc bank is the worst bank of clerical people who does not understand the english and that why don't know about the govt. Policies.


I am planning to report this matter to ombudsman against the hdfc

Please note that the next time, if i got any sms of this kind then i will take the necessary action as the indian citizen against the hdfc bank.
Also note that i will neither pay a penny to hdfc bank.


Regards,
Sankalp
Mobile: +91-[protected]

I am using hdfc credit card from past one year, the person from hdfc had introduced the card saying like there is no extra or finance charges are applicable for solitare card, then i took that, i spent almost 40 to 50k, in the first qtr, i was not aware thete are charging me finance charges and all, my credit limit was 40, 000K, suddenly they made 33, 000k with out intimataion & made charges like overlimit charges, then they were adding many charges like fine charges, overlimit charge, service charge, finance charges, late payment charges, for every month they are applying extra charges, , simply they made me to pay extra 15 to 20000rs, i dont want to pay that all charges please help me out in this

Date: 31 may 2016 15:07
Subject: cust id: 20469974 atm withdrawal cash received short by rs.100/- atm id: s10a[protected]
To: "customerservices. [protected]@hdfcbank.com"
Cc:

Sir,
Today @11.24am i withdrew cash amt rs.10, 000/- from sbi atm opposite cosmos mall brookefield, kundalahalli. My cash got stuck in the atm. Somehow i pulled out rs.9900/_one rs. 100/- note got stuck and was sucked inside. Please reimburse 100/- immediately and inform me by return mail.
I further tried to withdraw another 10000/- but i received a message "unable to process" please confirm that this amount is credited back to my account..
I have attached my written complaint with all the details including atm slips for your perusal..

My credit card no.[protected]. To utter my surprise it was de activated without my knowledge, leaving me embraced for non payment of my purchases. I have received a message for payment of rs about less than rs 500/, for renewal of the card, which was paid. You as hdfc bank may treat your business departments separately, as a customer having a loan, like saving account, current account, insurance policies, car insurances, house loans, car loans, stock investments, and some other loans.

My only question is, do i have to deal with different departments for each issue, if please let me know by 24 hours. So that i can plan accordingly. I have all the documents for my complaint.

I went to the bank on[protected] at around 4.30 pm to deposit cheque which i do it every month.when i went the security guard talked to me rudely then when i told the same thing to the bank people but they just smiled and were doing their work.when i came out after depositing the cheque i told him speak with respect for which he started shouting loudly and was coming onto me.he was using very abusive and foul language.everyone were seeing but none came out and stopped him it is when other security guard stopped him he went inside.
kindly i request the branch people to take action against him for his behaviour.

swetha annam

security guard with the gun is the person i want to complain.
branch :himayathnagar, hyderabad.

My salary account(in HDFC bank) was created in my previous company, so once i left the company and joined somewhere else i had to open another salary account. Now my salary account in hdfc bank has been converted to savings account(without informing me or warning me) after that i called to customer care and informed that to close the account, they informed that we will take action and close the account, after that i have not checked about that.

Recently i tried to login with my customer id, i am able to login and they have charged me penalty for not maintaining minimum balance.

Please check and close my account

I have requested to block my HDFC credit card about a year ago & the card got blocked.
Now after a year, they have sent me a bill with which includes the renewal charges, along with the new card number which I have never received.

When I called them they are like you have blocked the card but not closed the card account, (If you have not closed the account, why you didn't sent me the new card, what's the logic of not providing service & charging on it) & when I asked them to close the card account they said they need to send a form to Chennai (which form they are not ready to confirm).

I do not understand if you have blocked the card, what is the relevance of keeping an account & unnecessary charging on that account.

This is simply unacceptable, & customer care people are so pathetic they don't even know which department is handing such query, they just kept on transferring the call to multiple people.

Kindly get this issue solved asap.


Regards,
Jugal Aswani
Card No. [protected]

I am getting several calls from hdfc marketing division for personal loans etc. I have repeatedly asked them to stop calling me. Now they call me almost every day. I am registered under ndnc registry as “fully blocked category”. I still get calls from hdfc. I get call any time of the day which is very disturbing.


The telemarketer number - [protected]
Hdfc bank
Call for personal loan.

To,
Consumer court

Subject: regarding personal loan application (Uap 3672810) which i applied to hdfc bank in april, 2016.

Sir,

My name is om prakash. I am working in it company as sr. Software engineer.
I applied for a personal loan to hdfc bank in april 2016. Hdfc bank staff collected all the required documents needed for personal loan and also done the personal and address verification later on. It was all clear and verified by hdfc bank.

Later on, they agreed to sanction a loan amount of around rs1, 90000. But they offered to merge my previous running personal loan (Loan a/c[protected] with hdfc itself to this new loan. I requested, since i have already paid 16 emis of previous loan so i am not interested to merge it. I requested to sanction a new loan separately as a fresh loan. They agreed to do that.

Since then i have been calling them regarding the updates on that but they never responded. They have ruined all my family plans and all. I was completely distressed and could not concentrate on my work for long.

I am looking forward for your kind consideration for a penalty and punishment for them.