HDFC Bank Complaints & Reviews

Sir,
I have applied for quarterly SIP of Rs.3500 selected fund Mid cap
opportunities - growth fund where as today mobile message received that folio no
10698571/35 under Hdfc top 200 fund 10.544 unit purchased which is wrongly.
Kindly do the needful to rectify it as soon as possible because i have
choose mid cap opportunities growth fund not top 200 fund.
In my form i have clearly mention it then how change it with out my
intimation.
Ples find the attached scanned copy of form which i submitted to siuri Hdfc bsnk branch.

Hope my concern will be taken care and expecting rectification of it.

With Regards,
Atanu Gorai
|Mobile:[protected]

Dear Sir
I have lost my HDFC Bank VISA credit card no. [protected] issued in the name of the undersigned on my New Delhi address. Kindly block the card immediately and reissue new card urgently. Kindly treat it as most urgent as this is the only credit card that I am using currently and would be hard pressed with it.
with regards
Dr Naved Sabir

I have a HDFC credit card since 2010, i have cleared huge balances twice with them. Now i have a balance of 36000 Rs. The minimum due on that was 1800 Rs. I have been subject to embarrassment, because a call was made to my father who is 71 yrs old, threatening him that they will take against his daughter if Rs 1800 is not paid.
I was angry and called the customer service. This CSR was so annoying that he did not even bother to even acknowledge my situation and told me that i was called number time. I had not got any phone call. When i asked him to give me the phone number at which the call was made, he gave a different number. SO the bank did not have the correct phone number, in spite of me writing the letter to Chennai office asking for a phone number updation. He was like we did not receive anything.
I have few questions here, which are the points i am complaining on :
1) Why are Indian customers treated so poorly?
2) Why does the bank such poor attitude towards customers?
2) Why does the bank follow grandfather days procedures of writing letters for every damn change?

I am going to pay off my balance in full and cancel this account with HDFC, along with two other savings account I have with them.
I see that they do not value my business. I bank with another bank called Axis who are very friendly, polite and they respect me for the business.

Sir, this is pardeep kumar.
I'm using hdfc credit card since 2014. I paid so much amount but every time outstanding amount getting increased due to extra charges which are not told at any time in the past. I complaint many time to hdfc customer care but not resolve yet. Now i refuse to pay any amount and they calling me and they are making threat.
My card number is [protected].
Please help me to get out of this.
Thanks & regards

I booked a flat in unitech gardens in 2012 under the subvention scheme, while i continue to pay my emi it does not seem likely that any flat will be delivered in the next few years to come. The subvention scheme is also a big scam since the hdfc is as much complicit as unitech. They were completely in the loop of how unitech has performed and hdfc should as much face the heat as unitech - for poor due diligence.In india it is easy to apportion blame to citizens but unitech and hdfc are examples of organised crime! In our system a hypothecation agreement is often based on trust: that the bank has done due diligence. If this is hdfc standard i am sure it needs to be thrown out of business. Alas its top honchos discourse on credit policies of the rbi etc.

Dear sir
I am inform to you that i have recharge with 350/- in d2h on date 8/5/2016
In my hdfc net banking but till time my amount has not refunded...

My mobile no - [protected]

Failed mail from your side is given below,,,

Recharge failed
Inbox
X
Irecharge online

May 8

To me
Dear ashish srivastava

We regret that the recharge of rs. 350 on your device number[protected] has failed.

We will transfer the amount in your e-wallet at irechargeonline.com. The amount in e-wallet can be used to recharge your devices later

You can get in touch with us at http://support. Irechargeonline.com.

Use the below transaction id for all your communications.
Transaction id : 5ryk643rk3afmq3xzkhv

Webmaster
Irechargeonline.com

Hello I have been using HDFC SEC for past 3 months, I have been charged heavily than the original brokerage percentage, I opened via DLF branch Chennai, Initially the hdfc employee told that the brokerage is 0.5 for delivery and 0.05 for intraday, but they are charging more than that, when I asked the customer care they said min of rs 25 or 0.55 which is higher only will be considered, but this was not informed to me during account opening, and Depository debit charges also not informed to me while account opening, And still now NO DEMO has given to me which was promised by the hdfc employee .most my profit is eaten up by hdfc sec . an d also they told brokerage charges will be reduced to 0.3 but still no now nothing has happened

Hi all,

I never seen such a irresponsible network administration like hdfc.
I could not able to understand whether they hold the users amount from their account knowingly or unknowingly.
Anyways here i want to give a complaint on behalf of hdfc for holding my account and not releasing it. I have called many times to hdfc ph banking number but no one is responding properly. All are irresponsible people in the organization. I need my money back to pay some emi so kindly release my amount soon.

Hello All,

HDFC bank has blocked certain amount on my account without any prior notification or information, I called the phone banking and they are saying that its has been blocked under the payment due for Credit Card. I asked them to provide the clause where it mention that they can block the amount in my account for the credit card payment without any notice. For the information I already paid the Credit Card partial payment a week ago, and I am frighting for the logic with HDFC CC department however instead of replying back to my email they are threatening me to pay the amount. however that's not the point. the point is how can they play with my money and block the any fund in my account, I have issued CHQ if that bounces who will take the responsibility of that? is HDFC bank will take the responsibility. Calling the Phone baking does not help as they don not have any answer and they are laughing. I asked them to provide me the clause where its mention that they can block the fund, I think that the genuine ask however they are not providing with any detail.

Hi,

I had received the following message from hdfc bank.
[dear customer,
Renewal premium of rs.330 for your pmjjby policy & rs.12 for pmsby policy will be debited in may'16. Please ensure required balance in savings a/c]. Note that i didn't initiated any policy request for my account, but without my intervention policy has mapped to my account & getting warning messages to maintain the balance for debit the amount. On 27th march they debited the amount from my account.

Kindly look into this to resolve my query and have to initiate refund which was debited from my account.

Thanks,
Kumaran. G

I was using hdfc hdfc credit card ([protected])
On 19-aug-2015, i've made a transaction of 1300 inr at m/s accelyst solutions pvt mumbai ind. But my monthly statement reflect 1292 inr amount. I file a complaint against this amount and simultaneously i made the payment for balance amount (Around 20k).
As per my discussion with hdfc customer care, they blocked my card as they thought it was hacked.
They took 3 to 4 month to know that i got some 8rs discount from accelyst solutions. So i was ready to pay 1292 amount and asked them to deduct the extra charge (I have that on my mail). As it was not my fault, hdfc took 3 – 4 months to resolve this.

Still now i am ready to pay that amount and close this asap. But didn’t get a single response from hdf bank. Now i am getting calls from random people to pay an amount of 6845 inr.

Attached mail screen shot for reference.

Please help me out in this to resolve this issue asap.

Branch manager of above mentioned branch misbehaved with me when i visited there with my complain on 30.05.2016 at 5pm after talking with her on phone. which was acknowledged to my home br.manager mr. mukesh singh and my Rm supervisor miss rachana khera at the same time they ask me to complain at [protected]@hfdcbank.com where i wrote my complain but after several follow up there is no solution given to me till now.

Sir my name is A.Purushotham prasad i am having savings account in your gudivada branch nearly since 4 years. 15-20 days back i have received a call from your bank that is they are ready to give personal loan to me then he told today evening our employee will call you by 6 o'clock evening but i have received after 4 days.The employee name is phani (the worst in giving service to customers)his phone number is [protected].I have asked him some doubts he told me i will say you within an hour from that day till today i have phoned him for nearly 10-15 times.Sometimes he will lift my phone and say i will clear your doubts today surely but no response my account number is [protected]

After requesting you all for over 5 months. I have still not got resolution for my problems. And recently another problem got added see point 6

1.Investment and demat account closed - forms submitted
2. Bank account moved from salary to normal account
3. Close my current account associated with customer id[protected]
4. Cancel my credit card no.4854xxxxxxxx0728
5. Some new charges have been levied as below :

Date narration chq./ref. No. Value dt withdrawal amt.
* * * * *
19/01/16 isaqmc-st-ec oct-dec[protected] [protected] 19/01/16
286.25
19/03/16 isaqmc-jan-mar[protected] [protected] 19/03/16
286.25
30/03/16 neft chgs incl st & cess 280316 [protected] 30/03/16
28.63
20/04/16 inst-alert chg inc st & ec jan-mar2016


6. I registered for smartpay for my vodafone bill last year in may 2015, no payment was made for last 1 year. Suddenly your bank woke up and made a payment this month after 1 year of registration (After a request for card cancellation is received)

Hi sir/madam,

I applied personal in hdfc bank ltd. I requested for 4lakhs but they have credited 4.80laksh. When i tried to contact to the person who approached me and collected the documents did not pick the call afterwards. I tried to raising the complaint. Customer care rep gave me one branch manger number and asked me to contact to him. I informed the issue to him. He told will get back to you after 3 hours. I called him after 3 hours but no response. I raised this to customer care. They told that it's been 3 months we can't do anything. After 3rd month they told my ecs form got rejected. I have to pay charges. I paid it and asked for alternative way as i moved to other state. They said i have to submit my ecs in hyderabad. I asked for offline payment they said it's not possible. A person from loan dept. Arguing with me that it's my mistake. I am wondering how the bank services can use such a word like mistake and all. I requested for balance transfer the person told there is no such a option in hdfc bank. When i referred site it's available.

I don't have any docs to submit as everything is on the phone call.

Dear Sir,
HDFC life is selling their policy fraudly giving wrong information to customer.
Their executive call me according to open a policy they tell that at the end of year the policy amount will be refunded in your account. But after four months when I spoke to phone banking they said that it is non-refunded policy.
Dear sir please help on same.
Details are below:-
Name:- Ashish Kumar Gupta
Policy Number:[protected]
Insurance Company:- HDFC LIFE
Mob:- [protected]; [protected]
Email:- [protected]@gmail.com

I made the following complain to- consumercomplaints.in on 29 Apr 2016

"Respected Sir,
I had applied for home loan in HDFC bank on dated 18-03-16 with the submission of all necessary documents required by HDFC loan agent Mr Vikram Singh but it could not be processed by HDFC bank in time so I requested HDFC bank to return my fee and documents on[protected] but till now no action is taken .
Thank you

Hoping for a favourable response soon.
Yours Sincerely
Sandeep sharma (A/c no.- [protected], SBI, Pooth Khurd, Delhi-110039)

Add.- H.No.-8, near MCD school, Vill.-Sultanpur Dabas, P.O- Pooth Khurd, Delhi-110039. Mob: [protected] "
The reply of this complain was-

"Dear Customer,

We would like to share with you that HDFC Bank, under an arrangement, sources home loans for HDFC Ltd. The loans are then sanctioned and disbursed by HDFC Ltd. You are henceforth requested to write to [protected]@hdfc.com for resolution of your query/complaint.

-Natasha
HDFC Bank Customer Assistance "

I requested at - [protected]@hdfc.com on 6 May 2016-
"Respected Sir,
I had applied for home loan in HDFC bank on dated 18-03-16 with the submission of all necessary documents required by HDFC loan agent Mr Vikram Singh but it could not be processed by HDFC bank in time so I requested HDFC bank to return my fee and documents on[protected] but till now no action is taken .
Thank you

Hoping for a favourable response soon.
Yours Sincerely
Sandeep sharma (A/c no.- [protected], SBI, Pooth Khurd, Delhi-110039)

Add.- H.No.-8, near MCD school, Vill.-Sultanpur Dabas, P.O- Pooth Khurd, Delhi-110039. Mob: [protected] "

I was asked file numbers by [protected]@hdfc.com on 13 May 2016-
"Please provide your file number so that your concern can be attended to.
Regards
Customercare "
I provided file numbers on 21 may 2016.-
"file numbers are[protected] and[protected]"

And till now my refund is not made so please take legal action.
Hoping for a favourable response soon.

Yours Sincerely
Sandeep sharma (A/c no.- [protected], SBI, Pooth Khurd, Delhi-110039)

Add.- H.No.-8, near MCD school, Vill.-Sultanpur Dabas, P.O- Pooth Khurd, Delhi-110039. Mob: [protected]

Mere papa ne 7 ya 8 saal pahele hdfc life ka ulip plan liya tha..jo ki 20000 rs saal ka bharna tha unhone sirf 1 saal bhara baad me nhi bhar paye due to financial problem
To unhone ne kha ki mai aage nhi bhar paunga aap mujhe mera paisa wapas de do.
To company wale ne kaha ki aapko 3 saal bad milega cut ne to hum logo ne kaha thik hai chalega..
3 saal bad me mai unka ladka gaya lene ke liye to abi tak unlogo ne nhi diya..mai 5 Saal se bhag rha hu aur abi 4 mahina pahele mere pitaji ki death ho gai..maine death certifacate bhi jama kiya fir bhinhi hua

Mai jayda tar out of mumbai kaam par rehta hu
Aur sabse bejar system yeh hai ki in hdfc wale koi mail ka bhi reply nhi derte hai inka customorecare number bhi nhi lagta hai koi bhi maisare number laga ke chek kiya ek bhi nhi lagta hai aur in log contact bhi nhi karte hai
Mujhe case karna hai is company par mai kaise karu batajye mujhe..
My policy number is 12156968

I have been trying to book a flight ticket and also do a hotel booking from ''www.hdfcbankdinersclub.in''. As a part of this, I need to generate the voucher and use it for paying the charges. I am not able to generate the voucher from the above website; so I checked with the Conceirge service team who asked to generate the voucher using the net banking as they are not able to see any points against my credit card. When I go into net banking, I am able to see the accumulated points; though none of them are redeemable. I have been using a card ending 9079 which is due to expire in Sep, 2016. I have been given this new card ending 8778, which shows the points but none of them are available for redemption. This means that I have the points but not able to redeem them when I want them. This is HDFC''s problem which is causing loss and inconvenience to me. After repeated calls to the customer services, I am not able to get this resolved. I want this to be done as early as possible and also I HDFC to book the flights and hotel at the same rate they are currently available - purely because this is HDFC''s problem and not mine.

Respected sir,

By way of introduction, my name is bhawna gosain and i am key account holder in your bank which uses all service like demat and mutual funds since 5 years
I was a holder of hdfc credit card also since 5 years. But my account manager called me 2 years back and converted my credit card to regalia hdfc credit card.
I had no interest in new credit card but my key account manager forced me to get upgrade and promised she will replicate all my transaction on new card.
My previous card had full standing instruction on all payments. She said she will replicate the same. I was not able to withdraw any money from my card since 2 months so i called the call center on 1st may where i got the information that my credit limit has expired. The instruction replicated by my account manager was minimum amount and not total amount. There is a bill of 3 lakhs 16 thousand on my credit card which included taxes of around 35 thousands (Bank charges).
Please note the following points :

1. I had no interest in auto update of card but the key account manager urged me to get the new card. The old points and telephone connections were replicated but the standing instruction of full amount was not replicated by her.Instead she put a standing instruction of minimum amount which i was not aware
2. Apparently i got no mobile alerts or calls from the center. They had forwarded email of monthly credit card transaction which was going in my junk communication.
3. There was no communication on my non billed amount which is completely unprofessional and illegal
4. The total taxes or charges levied by your bank is 35k. If you check my liquidity with hdfc for last 3 years you will find it was never less than 4 lakhs
5. I was not able to do any transaction on my credit card since 2 months and when i call the key account person (Who has changed) i came to know that my credit limit was exhausted
6. Please also find snapshot of my net banking account in which it always showed zero unbilled transaction.

This is a bad and nonprofessional attitude against a loyal customer. I have already done transaction of 2 lakh 90 thousand. Please way off rest charges which were levied by the bank.

Looking forward for your kind consideration

Thanks
Bhawna