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HDFC Bank Complaints & Reviews

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Updated: Apr 29, 2026
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C
chepury.bharathraj
from Visakhapatnam, Andhra Pradesh
Feb 12, 2016
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Address: Hyderabad, Andhra Pradesh, 500055

Hi Every one,

HDFC bank has been debiting cash from accounts for encashing cheques from non home branches and is mentioned under the above narration

This deduction is NOT INFORMED VIA SUBSCRIBED SMS SERVICE and one has to view the account summary in internet banking.

These kind of service charge deductions are not mentioned during transaction either by the bank employees or by the bank people at the time of account opening where they are interested in popularising their mobile apps and the glorious benefits of salary account.

Why this will be happening without intimation ?
HDFC Bank customer support has been notified about the posted complaint.
Dear Customer,

Request you to please mail us at [protected]@hdfcbank.com along with your account details, charges details and contact details. Kindly mention Ref ID- TTU[protected] in the subject. Will take it up on priority.

-Anay
HDFC Bank Customer Assistance
Hi Anay,
i sent you a mail with account details and ref no. and date of transaction. Please check it.

Thanks in Advance
Bharath Raj
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    F
    Firanlal
    from Delhi, Delhi
    Feb 12, 2016
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    Address: 495450

    Dear Sir/madam,

    I will pay my HDFC Life insurance Policy No.: 14957849 | Plan: HDFC SL Sampoorn Samridhi have paid on 10.02.2016 at 10:22 AM. Payment acknowledgement received but i have not receive to my payment receipt pls conform my policy status & please send a soft copy of the premium receipt my mail id .contact my phone no [protected], for tax show.

    thanks.

    Regards
    FIRAN LAL
    Mail ID: [protected]@gmail.com
    [protected]@ntpc.co.in
    Mob:[protected]
    HDFC Life customer support has been notified about the posted complaint.
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      P
      PPrabhakar
      from Kolkata, West Bengal
      Feb 11, 2016
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      Address: 700156

      Hello Sir/Madam,

      Many a times I am getting irrelevant calls from some phone numbers, about loan, offers, etc.., irrespective of I have a DND activated on my mobile.
      Today I got a call about registering for some illogical things, which is chargeable, and when I rejected for the offer, they said that my credit card will be declined.

      Please help me, as I don't want to get into any these kind of calls.
      HDFC Bank customer support has been notified about the posted complaint.
      Dear Customer,

      Request you to please mail us at [protected]@hdfcbank.com along with your card details and contact details. Kindly mention Ref ID- TTU[protected] in the subject. Will take it up on priority.

      -Anay
      HDFC Bank Customer Assistance
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        S
        Suresh Chellam
        from Mumbai, Maharashtra
        Feb 11, 2016
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        Address: Mumbai City, Maharashtra, 421301

        HDFC home loan executive sagar and AMit took all document and cheque saying if loan amount is less the money will be adjusted in my account and I can take 3 part amount

        after the processing fees deducted from my bank saying it is not refundable and i had to take loan amount in one go

        my fees also sucked my HDFC Bank and Thley have not given my loan yet

        will any one help me to save me from this HDFC Robbing me
        HDFC Bank customer support has been notified about the posted complaint.
        Dear Customer,

        We would like to share with you that HDFC Bank, under an arrangement, sources home loans for HDFC Ltd. The loans are then sanctioned and disbursed by HDFC Ltd. You are henceforth requested to be in touch with Aditya Rao ([protected]@hdfc.com) for resolution of your query/complaint.

        -Anay
        HDFC Bank Customer Assistance
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          S
          sujitha jambulingam
          from Bengaluru, Karnataka
          Feb 11, 2016
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          Address: 600004
          Website: HDFC

          I recently lost my HDFC food card. I want it to be Hotlisted and kindly issue me a new Food card.
          I don’t remember my food card number either.

          i have applied for food card but yet to receive it.
          Aug 8, 2021
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Dear Sujitha,

          Please provide your card application details, account details and contact details at [protected]@hdfcbank.com. Do mention the ref ID- TTU[protected] in the subject line. We will get back to you.

          Manoj,
          HDFC Bank Customer Assistance
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            P
            Prakash ap
            from Bengaluru, Karnataka
            Feb 11, 2016
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            Address: Chennai, Tamil Nadu, 600037

            I would like to mention agent name - Arvind from HDFC has called me from the number[protected] with regard to payment of processing fee charges for a rejected personal loan. He was threatening me with strong words stating "you will get legal notice, then to my company HR and RBI etc because my loan was rejected and requires me to pay the processing fees as penalty.

            Why would i pay the processing fee if my personal loan is rejected ??
            HDFC Bank customer support has been notified about the posted complaint.
            Dear Prakash,

            We regret the inconvenience. Request you to provide your contact and loan application details at [protected]@hdfcbank.com. Do mention the ref ID- TTU[protected] in the subject line. We will get back to you.

            Bejoy,
            HDFC Bank Customer Assistance
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              N
              Nitin Lotankar
              from Mumbai, Maharashtra
              Feb 11, 2016
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              Address: Thane, Maharashtra, 401305

              Dear Sir,

              I have register my policy cancellation complaints on 10.02.2016 at 2.45 pm but till not any complaint register number of two policy and no any response received from your customer care / policy agent any one.

              I feel bad your service,

              pls kindly give the ca
              HDFC Life customer support has been notified about the posted complaint.
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                A
                ashlymjoy
                from Bengaluru, Karnataka
                Feb 11, 2016
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                Address: Mumbai City, Maharashtra

                As i have applied for hdfc credit card it has taken more than 20 days and ..when i called today that i came to know ...my application got rejected ...u could hav inform me before so that i would have approch other bank
                HDFC Bank customer support has been notified about the posted complaint.
                u pepole dont hav resposibility
                Dear Customer,

                Please provide your card application details, account details and contact details at [protected]@hdfcbank.com mentioning your ref ID as TTU[protected] in the subject line. We will get back to you.

                Manoj,
                HDFC Bank Customer Assistance
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                  Murali Krishna Recherla
                  from Gurgaon, Haryana
                  Feb 11, 2016
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                  Address: Gurgaon, Haryana, 122001
                  Website: hdfcsmartbuy

                  I have booked 2 air tickets together on goibibo website and payment was done using HDFC Smart buy using my hdfc credit card.
                  SmartBuy Ref : [protected], [protected]
                  I cancelled the ticket got confirmation mail frm goibibo that amount has been credited back to hdfc smart buy, they would credit back to my credit card account.
                  HDFC Bank customer support has been notified about the posted complaint.
                  Hello All,

                  this is Murali.


                  I have booked 2 air tickets together (chennai to delhi) on goibibo website and payment was done using HDFC Smart buy using my hdfc credit card.

                  Below are details,
                  HDFC Bank SmartBuy Ref No : [protected]
                  complaint no : hdfc[protected]
                  Booked on : 21-September-2015
                  Amount : Rs. 4270

                  HDFC Bank SmartBuy Ref No : [protected]
                  complaint no : hdfc[protected]
                  Booked on : 21-September-2015
                  Amount : Rs. 4270

                  I cancelled the ticket on December 31, 2015 and have got confirmation email from goibibo that amount has been credited
                  back to hdfc smart buy and they would credit back to my credit card account.
                  It has been more than a month now and i am yet to receive the amount back on my credit card.

                  they have given couple of reference ids (8549889, 8549862) and saying that we have processed them. follow up with credit card department.

                  but, when i called hdfc credit card, they are saying that the amount is not posted by smartbuy department.

                  thanks,
                  Murali.
                  hello All,

                  Any updates on it?
                  i have not got amount yet.
                  please work on it.

                  thanks,
                  Murali.
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                    A
                    ajit_angaj
                    from Pune, Maharashtra
                    Feb 11, 2016
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                    Hdfc life progrowth plus

                    Website: www.hdfclife.com/savings-investment-plans/progrowth-plus-ulip-plan

                    I tried to buy this policy online on 16th January during transaction my account got debited by 30000 Rs. but at last moment I received message "Transaction got failed" message from HDFC Life. I tried transaction second time through my credit card, this time transaction got successful. Policy creation process has started. But policy creation process is taking very long time and still not completed. I asked them to refund money for first failed...
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                    V
                    v30ishu
                    from Chandigarh, Chandigarh
                    Feb 11, 2016
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                    Address: Kapurthala, Punjab, 144401

                    Hiiii sir, my name is jagdish kumar arora and my customer id is 22717841 and my mob. no. is [protected].my cheque book leaves were finished.sir there is a problem that i have three accounts with same mobile no. sir my a/c no. is [protected]. please issue a cheque book for this a/c.else i will closed my all accounts
                    HDFC Bank customer support has been notified about the posted complaint.
                    Dear Jagdish,

                    Please follow the below steps to submit your request for a Cheque Book through NetBanking:


                    Access your NetBanking account with your Customer ID and NetBanking Password (IPIN)
                    Select "Cheque Book" below the "Request" section on the left hand side of the page

                    Select the Account number (if more than one account)

                    Click on "Continue" and then "Confirm"

                    A reference number will appear on the screen confirming your request. A new Cheque book sent by courier to your address on record so as to reach within 7 working days.


                    There are no charge for issuance of Cheque book of 25 cheque leaves per half year for Savings and Salary account holders. Additional chequebook of 25 leaves will be charged @ Rs 75/- per chequebook.
                    We request you to visit the below mentioned link for information regarding applicable charges.

                    http://www.hdfcbank.com/common/fees_default.htm

                    The request for a fresh Cheque book can also be logged through the ATM (through the option of "others"), PhoneBanking (through the IVR), SMSBanking, Toll Free Mobile Banking or over the counter at any Branch of the Bank. This is recommended in case you wish to place a special request (number of cheque leaves required is more than the standard issue of 25).

                    You may visit the following URL to access information for the complete address and contact details of our Branches as well as our PhoneBanking numbers:

                    Branch: http://www.hdfcbank.com/personal/find-your-nearest/find-nearest-branch

                    Phone Banking: http://www.hdfcbank.com/personal/find-your-nearest/find-phone-banking

                    Please feel free to revert in case receipt of Cheque Book is delayed or any other problem is encountered during the process.

                    Manoj
                    HDFC Bank Customer Assistance
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                      P
                      prakash aanjana
                      from Bengaluru, Karnataka
                      Feb 10, 2016
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                      Address: Dharwad, Karnataka, 580020

                      I was submitted a online proposal No. I was submitted a online proposal No 18204953 for purchased a insurance plan (HDFC click2invest) on 07/02/2016 through representative of policybazaar.com. After that i also paid Rs. 6000/- as advance premium of three months.

                      Due to some domestic issue i want to cancel/withdraw the proposal No.18204953 for this i was contacted with the representative of HDFC life and also drop an e-mail to [protected]@hdfclife.com on 09/02/2016 and again and again. but lapse of more than 2/3 days my proposal not cancel by concerned company. They are also making false call(Hanging call) intentionally to show that they are trying to contact me but not contacted.

                      Kindly look into the matter and direct to HDFC life to cancel my proposal and refund of Rs. 6000/- immediately which is very much required me at this time.

                      prakash choudhary
                      Contact No. [protected] for purchased a insurance plan (HDFC click2invest) on 07/02/2016 through representative of policybazaar.com. After that i also paid Rs. 6000/- as advance premium of three months.
                      HDFC Life customer support has been notified about the posted complaint.
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                        N
                        N. sachin kumar
                        from Hyderabad, Telangana
                        Feb 10, 2016
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                        Address: Ranga Reddy, Andhra Pradesh, 500049
                        Website: www.hdfcbank.com

                        This Complaint is with regards to HDFC Credit card recovery agent from Chennai branch giving false commitment of settlement of credit card with no [protected]
                        My self Mrs. Shilpa T was having HDFC Credit Card [protected] and have used and made payment of the card till March 2014. Later I have not used this card and not received any bill nor call from HDFC CC division. Suddenly I have got a notice from HDFC to my home town saying I have a overdue of ~7000 Rs toward CC payment. We have call the numbers given in the notice and found that they were the recovery agent of HDFC CC Chennai office. The person who we have contacted was Mr.Guruprakash ([protected]) who was a recovery agent. He explained us that there was a Insurance policy of 3200 Rs Approx. taken in April for which the payment was overdue. To our knowledge there was no such policy taken and we have explained him the same, upon much discursion he as accepted that HDFC has not contacted us and accepted to settle the issue on 3600 Rs we have accepted for this because we did not want to get involved in any issues even we have not taken any policy. My Guru have asked us to pay 3600 Rs through ATM to the CC No and send him the transaction no through mail and mobile for which he accepted to send settlement letter. He as given his mail id as Guruprakash.[protected]@in.hdfcbank.com . We have made the transaction on 24/04/15 and sent a mail to the id he has given and noticed that the id was wrong, so call him and informed the same and sent transaction id vide sms to his mobile. Then after whenever we call him we either not lift our call or if he take our call he would be in traffic or lunch. He never reply on the settlement. We also get call from our executive for repayment, upon explaining our case they ask us for the written proof and every time a executive calls he tell a new story about the amount which was charged/ billed but they never reply on our question about the payment we have made (3600Rs). They say u pay the rest amount we will clear the issue.
                        And it’s very sad to say that I have also that even after sending a mail to HDFC banks customer care mail id in mid of year 2015 but there is no reply on it. This is a kind of service HDFC bank provides to customer.


                        Sachin

                        [protected]
                        HDFC Bank customer support has been notified about the posted complaint.
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                          S
                          Shital Lodam
                          from Mumbai, Maharashtra
                          Feb 10, 2016
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                          Address: Pune, Maharashtra, 411021
                          Website: www.hdfcbank.com

                          These days I'm getting calls from HDFC Bank's Loan Recovery Agent (name given by the person is - Vijay Solanki) from Mumbai number :[protected].
                          As per them someone whom I know has taken a personal loan from them which they failed to recover.
                          After I got the first call from HDFC Bank I called the person and told him about this call. To my utter surprise he never gave my number to HDFC Bank. Depsite telling HDFC Bank they are making harassing calls to me and asking me to get in touch with the person for their loan recovery.

                          After long done with my patience I have formally lodged a police complaint against the HDFC Bank.

                          1. If someone didn't provide my number for Loan case as a bank guarantee why are you calling me repeatedly?
                          2. If I have signed any document as a guarantor I'm ready to repay the loan on behalf of the defaulter. But thats not the case here.
                          3. How could you intrude my privacy under the pretext of loan recovery - you should follow a proper court proceedings.
                          4. On top of everything - I'm myself a premium customer of HDFC Bank for past 14 years.


                          [censored]al Lodam
                          HDFC Bank customer support has been notified about the posted complaint.
                          i am also having the same issues in Chennai. collection agent named Rajesh ([protected]) say he hime self a advocate and will bring 10 people to my in-laws house and make noises and simply says like he will do anything he want to us??????? did i got the loan from a RBI ruled bank or a local financial persons to do personal harassment????
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                            A
                            aziz chitalwala
                            from Mumbai, Maharashtra
                            Feb 9, 2016
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                            Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
                            Website: www.hdfcergo.com

                            Policy No. :- [protected]-2825
                            Proposer Name:- Aziz Abid Chitalwala
                            Patient's Name :- Aziz Abid Chitalwala
                            Hospital Name :- Saifee Hospital

                            Dear Sir/Madam,
                            On, 09/12/2015 at around 4:00p.m. I suffered from a severe back pain due to which it was difficult for me to stand or sit or even walk. Somehow with the assistance of my wife and my mother we rushed in the emergency and contacted the concerned doctor. He injected me with a pain killer to soothe my pain, but made no difference even after 2 hours. He then suggested me to admit myself so that he could keep me under observation for which some tests were done.

                            On 12th December i.e. on the third day i again suffered from the same back pain for which then the doctor administered local XYLOCAINE + DEPOMEDROL injection given to my dorsal aspect 7th and 8th Intercostal Space. After that though I was relieved but the pain still exist.

                            I submitted all the documents on 19th December 2015 for reimbursement as mentioned by the company and also requested my doctor to provide with the medical letter twice since they asked for it along with the in-house paper. The TPA Department fellow again visited our house and asked for all the documents which were submitted.

                            My claim was denied immediately the next day after I enquired about the status of my claim. It was mentioned in the denial letter that doctor has administered only Depomedrol injection on the day I was admitted. My query here is what kind of staff does HDFC Ergo has which cannot even clearly state that I was administered 2 injections i.e. local XYLOCAINE + DEPOMEDROL injection and how can you say that without any test I could have got well in OPD, what if something major problem could have happened to me. I have been paying my health insurance premium diligently and without delays. I have never claimed in these 6 years and when i was genuinely in need of help I was denied the mediclaim.

                            I am very disappointed the way the company has handled my claim and for this reason i have even cancelled my next years policy. Hopefully you reply here and I will make sure never to recommend HDFC ERGO Insurance for any purpose.
                            HDFC ERGO General Insurance customer support has been notified about the posted complaint.
                            CCN:- RR-hs[protected]
                            Hi
                            I totally agree with you this insurance company is worst when comes to settle claims. Some employees ask for money to settle such claims.
                            I have taken the policy for last 5 years but they did the same to me
                            My friends also had similar experience
                            So we all have decided to take ICICI Lombard policy
                            Still no reply from hdfc ergo.. Please kindly help
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                              Amutha Balakrishnan
                              from Mumbai, Maharashtra
                              Feb 9, 2016
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                              Address: 400076

                              I applied for HDFC food card and not yet received the same, I am trying to register and system comes with an error message saying " The Employee ID has already registered". I am cognizant associate.
                              HDFC Bank customer support has been notified about the posted complaint.
                              Dear Amutha,

                              I request you to write to [protected]@hdfcbank.com along with your account details, screenshot of the issue you are facing and contact details. Please mention the ref ID- TTU[protected] in the subject. Will take it up with the concerned team & get back to you.

                              -Manoj
                              HDFC Bank Customer Assistance
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                                soyeb alam
                                from Noida, Uttar Pradesh
                                Feb 9, 2016
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                                Address: Kishanganj, Bihar, 855107

                                Dear Sir,

                                This is with ref with the claim intimation sent to HDFC life DATED 28.05.2015, I wish to know the further process to get the claim. There is neither any call from HDFC life nor any response regarding the registered claim. Pls call me and reply me AS SOON AS POSSIBLE.


                                Regards
                                Shabbir
                                [protected]
                                HDFC Life customer support has been notified about the posted complaint.
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                                  S
                                  Sudhaar
                                  from Pune, Maharashtra
                                  Feb 9, 2016
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                                  Address: 400068

                                  I was good customer of hdfc bank . i am using credit card from past 3 years & paying my outstanding on time .Due to personal issue i am paying my minimum due from past 6 month .but last month emi missed by me .This month salary credit in my hdfc account & whole salary hold by credit card team.

                                  I am calling customer care people they r telling they dont have authority regarding this .I visited my J B nagar ( andheri east )Branch also but no one interested in co -ordinating with me regarding this issue .Finally i got 2 landline no[protected]/
                                  [protected] but from last 8 days no one picked my calls .

                                  Now i am in stage that i lost my money but for this Whole bank people not listing now .As per customer service point HDFC CREDIT CARD DEPARMENT IS ONE OF THE WORST TEAM i ever seen .

                                  IMPORTANT NOTE :- I will advice you to all dont sign any AUTO DEBIT Form while opening account with bank
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Dear Sudhaar,

                                  I request you to write to [protected]@hdfcbank.com along with your card details, issue details and contact details. Please mention the ref ID- TTU[protected] in the subject. Will take it up with the concerned team & get back to you.

                                  -Anay
                                  HDFC Bank Customer Assistance
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                                    Unknownxyzabc123
                                    from Budhana, Uttar Pradesh
                                    Feb 9, 2016
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                                    Address: Bangalore, Karnataka

                                    I have tried many times reaching customer care it was waste of money.
                                    If this is th case I dont understand why they want to give the customer care #
                                    Dear Customer,

                                    Apologies for the inconvenience caused. Request you to write to [protected]@hdfcbank.com along with your customer ID, contact details and issue details. Please mention Ref ID-TTU[protected] in the subject line for me to track your mail and assist you better.

                                    -Bejoy
                                    HDFC Bank Customer Assistance
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                                      thakur1984
                                      from Bengaluru, Karnataka
                                      Feb 9, 2016
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                                      Address: Hyderabad, Andhra Pradesh, 500006

                                      Dear Sir,

                                      I am am existing customer of HDFC BANK as i was using credit card of this bank basing on my salary i got the credit card, i am thankful to hdfc that they gave me credit card and after 6 months due to my bad financial condition i am unable to clear my emi amount and i am still today not in condition to make an payment, i went twice to bank and spoke with manager but he said i can settle the card but bank will not issue me the noc, that only i am concern about if i am settling my card for that i must get noc so in future i wont get any kind of issues related to this card,

                                      Request with the concerned team to help me in this as i am ready to settle my card but once i settle the card payment i must get the noc then only it is useful for me...
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Dear Customer,

                                      Request you to email us at [protected]@hdfcbank.com with your card details, details of the branch you visited, issue details and contact details. Please mention the ref ID- TTU[protected] in the subject. Will take it up with the concerned team & get back to you.

                                      -Manoj
                                      HDFC Bank Customer Assistance
                                      Dear Sir,

                                      I am am existing customer of HDFC BANK as i was using credit card of this bank basing on my salary i got the credit card, i am thankful to hdfc that they gave me credit card and after 4months due not paid for fainancial probleam i am ready to setelment bcz i have no job to this time please settel ment to my debited pement i am ready to only debited pement not ready to any charge and fees.
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