HDFC Bank Complaints & Reviews

I dont have the verbal communication proof. But i was promised by hdfc credit card representative who processed my hdfc ergo health insurance, that only one time i have to pay Rs.300 for both the policies taken with thr credit card. Rs.300 already been charged in my Jan-2016 statement. Again Rs.300 is reflecting in unbilled amout for feb billing.My hdfc credit card ending 8538.

I have taken health insurance with my credit card that was processed from hdfc credit card dept. side. i was told that processing fee of 300 will be charged to my creditcard.
EMI for the insurance will be 570/month.

Contradictory to it, i can see total Rs.1017 has been charged by different means instead of 870(570plus300).

kindly remove the additional amounts levied on my credit card ending 8538

Toll free number is missing for HDFC banking, I called the number provided on their website and the call charge was 23 rupees, is it not HDFC bank responsibility to provide its customers, the toll free number?

I am a HDFC account holder (Account NO:[protected]) . On 5 fab, 2016 total amount of Rs.1374 has been deducted from my salary account as "AMB CHRG INCL ST & CESS FOR DEC2015". now i want to revert all money deducted from my account.

My savings account is [protected]. Due to personal financial trouble i was not able to maintain minimum balance of 10000 since last one year. Last week i saw account balance came to -852 rs, so i decided to start save in this account again and depostied 11000. with the deduction of 852 it bacme 10000+. Today HDFC deducted 8000 rs from my account without any notice. It is a fraud showing -852 last week and deducting 8000 today.

My salary account (in HDFC bank) was created in my first company, so once i left the company and joined somewhere else I had to open another salary account. Now my salary account in HDFC bank has been converted to savings account (without informing me or warning me). I had called customer care for query I did not want to use the account and they did say that they will follow up with the request and close the account. After that I never logged in to my account through net banking. I see negative balance now in my that inactive account today. I request you to please take action against this bank. They have no right what so ever to do whatever they want without informing the customer. Even RBI has confirmed that "It should be ensured that the balance in the savings account does not turn into negative balance solely on account of levy of charges for non-maintenance of minimum balance." - RBI

Please provide alternative password for [protected]@rediffmail.com alternatve email id [protected]@rediffmail.com

I have an account with Hdfc bank.my Ac no is [protected]. This account I wanted to close but when I visited nearest branch they asked me to pay 1500rs for closing charges. And they converted my salary Ac to saving Ac without my permission. And they haven't informed me. I am not paying any amount. I am requesting you to please close my salary account.

To

Subject:- Bank A/c blocked without any notice Hdfc Bank

Respected sir

HI this is Narendra satish tiwari from Bandra west mumbai 400050 writhing this letter regarding complaint against Hdfc Bank i am having an salary account in Hdfc since more than 8 years and having credit card more than 4 to 5 years earlier i pad all dues on time since last 1 and half year due some personal issues it was difficult to pay total due so i was paying some of the payment against my Hdfc credit card my toal card limit is of 26000 and now it is overdue condition of 32000 but from march 2014 till Dec 2015 i have paid almost 35500 rs still card is in miniuis i agree doing payment late but never said no to paying, but oin 4.2.16 Hdfc has stopped and freeze my account in which more than 8000 balance was there and has done the balance zero without any notice or any prior information, when i call on HDFC customer care after wasting more than 2 hours with paying higer telephonic charges of 100 rs customer care executive replied that you have to talk to Hdfc credit card recovery department and given me the number on that number([protected]) i have spoken to miss Deepali madam she told you account is stoped due to non payment of minum in month of jan 16 and when i asked her that how Bank can freeze any body account she told it our right to do the same and you will not get your money bank if you want i can arrange call of executive to ask for further help but not a single peron has called up till date, i am salaried person my monthly expense is depening upon, my salary how i could manage such a behaviour from Bank, earlier i have insisted them form last 6to8 month that i want to do the settlement or you can convert my dues to emi basis so that i will be able to pay and clear all my dues but they are not ready,
i hope lot from your sir pls. help me on this pls find the given below details for refrence

Hi Team,

I Sukanta Bagchi, credit card number-[protected] am writing to you regarding a big concern I am facing..

My salary of 35800 something got credited to my salary account and within 2 hrs the whole fund was put on hold..I am in the process of settling my credit card and did not make payments from the last two months as one of the credit card exec told me the card needs to be blocked first for the settlement process..

I was making payments of the min dues with the interest every month since last 3 years..I am trying to reach the collection department for the settlement of the card since last 20 days but all in vain..Two days back one of the customer care exec took my complain and told me I will receive a call by 4-5Feb and this happened..No body bothers to receive calls on the numbers-[protected]/02/03/04..

Please release the funds because I don't think its possible to survive without salary..I understand the policies but the bank could have deducted the min dues..why the whole amount and that to without any notification..I didn't make the payment because I was advised not to by the bank..

I really need assistance because I am in great trouble..

Really, really look forward to you for some assistance..

Thanks,
Sukanta Bagchi
[protected]

I am an Nijith Marath and i am an HDFC BANK customer since last 5 years, my a/c no is "[protected]".

Rs. 687 was deducted on 6th Feb 2016 and Rs. 600 was deducted on 25th Jan 2016 in the name of amb cess.
On complaining the customer care inchrge directly refused to refund the money to me.
Unauthorised money in the form of amb cess is deducted from account every month. this is day light robbery by these white collar banks. they are stealing my hard earned monry.
I want my money back as soon as possible or else i will have to freeze my account with the bank. Thank you

Dear sir,
My self Bimal Kumar Das had paid My HDFC policy no[protected]Plan: HDFC SL Sampoorn Samridhi ) premium of Rs 30080/- on dated 29/1/2016 at 5.23pm. through Net Banking.But i had not received any Receipt of my payment.

Please look in to the matter and revert back.

Please sent my Receipt either by mail or by post.

My Cell no is [protected]

Regards,
B.K.Das

To
The Reserve bank of india .


Subject: complaint against HDFC BANK code 1359 court road (Amritsar) for giving statement to some one illegally .
Respected sir/madam.
I have an salary account no [protected] in HDFC BANK majitha road Amritsar . I am using internet banking from last seven years and didn’t put request for my account statement. The above HdFC bank branch having code 1359 generated my account statement by their employee having code M1186 on 31-july-2015 and given to some one without getting any request from me . so its illegal under IT section 72. Please look into the matter and intimate me .

Thanking you
Manpreet singh
[protected]
130 c gopal nagar
AMRITSAR

Sir,
We are very old customer in your bank, Bhawanipatna. For con-tuning
our regular customer we convert the same account into current
account.But it is regretted to inform you that our customer are all
from other state depositing cash in our account and same you have
collected huge amount of cash deposit charges.

We have many times inform to the bank and they assure us that they
will reimburse in our account.Now after our written complain on
03.12.2015 to the bank, Till now we have not get any response or any
assurance.

From the above i feel that bank is not interested in our any complain
and to keep our accounts further.detail of charges also we are
attaching in this mail.

Hence, we are requesting you to kindly take necessary action in the
above cited matter and oblige.

Thanks & Regards
Amit Agrawal ([protected])

FROM,
GAYATRI AGRO OIL & FOOD PRODUCTS
AT-PODKHAM, PO-SIROL, KESINGA
DIST-KALAHANDI, (ODISHA)

I applied for credit card in Jan16.bt they decline. so I calld 6161 n ask reason they sd nw I can't see any reason here n u will get recept on dat u will get reason..bt after 2 weeks I haven't received any kind of latter.so I calld on 6161 n ask, , they sd lyk last year u applied n It got decline.Dats y this tym also. So I ask dat u hv policy dat I can apply after 6 month n its almost more then a year, , bt he told Icant n hang up.
So I came in hdfc bank n call 6161ask reason bt they treatd me badly.n lie to me

Dear Sir/Madam,

Today HDFC Bank deducted Rs 687/- two times for AMB CHRG INCL ST & CESS. I am totally disappointed. This is my Salary account also. I dont know why they have deducted these money. My Account no. is [protected]. Branch Name: Agartala Branch. I need my money back

Recently I have cancelled a Ticket in APSRTC site to which payment is done initially using HDFC netbanking services.
APSRTC officials are telling that they have made the refund payment to me. Payment ID : 46534358. I havent recieved my Refund yet.
My Account No. :[protected]
Branch :KARAPAKKAM

I had taken an Investment plan( HDFC LIFE Guaranted pension plan). When I visted to HDFC bank branch( sector 40, Chandigarh) where your employee(Mr. Ramandeep convince me take this policy and told me that you have to pay time premium of Rs. 50, 000/- and after five you will get assured return of 5% per annum. My policy number is 18088892, starting date is 22/12/16. But when I got orignal policy at my home and after reading this policy I was shoked you have to pay till 5 years. Then call him and he told that I will put your policy on cancelation if you don't like it & I said please put it on cancelation. After 20 days he told me to go to HDFC INSURANCE HO at sector 43 for last stage of cancelation but when I went there with orignal policy & cancel cheque they told me that after 15 days we can't cancel this policy and they told directly we can't help you. I have three saving accounts with your bank with 5 FD's and this is the way you employees are treating with an old customer. HDFC bank is having so much reputed position in India and this is the service I am getting from your employees ITS A SHOKING FOR ME. I am a retired person I can't pay Rs. 50, 000 per annum so know please requested you to cancel my policy as soon as possible.
Regards
Yash Pal Mehndiratta
DOB 16/01/1956

I am a hdfc credit card holder.. I was calling customer care to know about my bill also I checked in my net banking and I did't get any detail. Call center guys disconnect my call over n over also didn't provide me correct info. We have to spend money to call your land line number and after listing to long IVR option once you connect, agent disconnected my calls multi-pal time. also I have to choose same info on IVR twice. Overall I am very mad about your services. Plese look into the matter.

I am still experiencing the worst service from HDFC life to get my money back.

Myself, Sheeba . I was holding 2 policies with hdfc and surrendered both on Jan 5th 2016 at Jayanagar, Bangalore Branch. As per the policy agreement this has to be credited with in 5-7 working days and I got one of the policy amount credited within 6 days. I was awaiting for the next and it didn’t come even after 2 weeks. I called the[protected] number and there was no update from them and just told its in progress. Since then I called them every day and one fine day someone told its ON HOLD due to address change issue. It was above my logic to understand how address change issue comes for a policy which was taken on the same day with the same details given for 2 policies and one got closed without any issue? There was no answer from customer care exe on this . Surprisingly you will never get any call in response for your grievance complaint as well and there is no direct number to call. Today its 30 days since I surrendered the policy and still no update on the money. Yesterday I came to know through one of the friend who works in hdfc that the branch asked for address change for one policy and the other one should be changed automatically, which was not happened in the system and head office with hold my money.
Question 1: if any issue, the customer should the first one to be informed- why this is not done even after a month ?
2. why there is no response for the grievance call / support mails?
3. Customer deserve an extra payout for the money they are holding illicitly .
4. why “ escalation “ matrix given in site is not working?
5. Unfortunately I am still chasing HDFC for my hard earned money …
6. Never ever recommend hdfc to anyone, it’s a lesson learnt.