HDFC Bank Complaints & Reviews

Hi I am Satbir Singh has taken the HDFC money back Policy for my son Amandeep, Policy no.[protected]. I am eligible for money back this year (11 Sept 2014 as due date) and have submitted all my documents on time . But I did not receive any cash back yet i.e. Around one month after due date. Please help me understand the delay and process my moneyback immediately along with Penalty. I have been calling to Mumbai office and other customer care numbers but did not receive any satisfactory resppnse. If the same continues in future and my money back is not received soonest, I will be compelled to take Legal Action. Hoping for a quick resolution. Thanks Satbir F/O Amandeep (Policy Holder) Poicy No[protected]

It’s been approx. one month since I made online application for a new credit card. Following which your executive Chandu called from Ranigunj, Secunderabad branch to collect all the requisite documents and process the application. I’ve provided each and every document that was asked. I had even offered to provide address proof but Chandu informed that is not mandatory. Thereafter, I’ve waited for 2-3 weeks with no information and only after several follow-ups (with Chandu and Kiran Kumar who collected the documents) and inquiries with the call center I was told that the application is ‘On hold’ for no address proof. I again reached out to Chandu and he informed me that this is a new process and that address proof documents are now mandatory. On knowing this I immediately arranged address proof documents on the same day of 25-Sep and it was again collected by Kiran Kumar from me. It’s been ~2 weeks now and when I inquired with the call center today I was shocked to hear that the application is rejected without any information nor valid reason. I’m now worried that the documents collected from me are for reasons other than credit card processing. Hence, I’m not interested any more in getting my credit card processed but instruct your team to return all my original documents with a declaration that none of the information would be used for purposes other than credit card processing for which they were originally collected from me. Please reply immediately within next 24hours else I will take this matter up with HDFC Consumer Complaint cell. Puneet Gupta Cell# [protected] Application# CC 1987 4547

Dear Sir, My Car policy was up for renewal on 30September 2014. I purchased a Policy from HDFC Ergo on 27th September and made the payment which was successfully acknowledged by insurer. They promised me to provide policy cover letter and policy documents by end of the day. Since my policy was going to expire after 3 days I started asking about the policy document. Given that I have a holidays from 1st Oct to 5th Oct, I have planned...

I am a central govt employee in Indian Armed Forces. I was taken personal loan by centurion bank and paid continue to three years after that i transferred to Port Blair after few months i transferred to abroad for deputation in between my ATM card was broken and then I transferred my salary A/C in SBI. After came back I gone to HDFC bank to close my Loan A/C 91255784 and paid my outstanding amount to bank in cash. The HDFC bank send loan...

Dear Sir, I have worked for HDFC Bank till January 2013. As per my offer letter during my joining, it was mentioned that either i serve 90 days after resignation or pay short period served salary. I have resigned on 21st Dec 2012 with last working day as 5th Jan 2013 and also informed to HR that they can take remaining short period salary amount from my salary account. I have taken many follow ups but still not received my relieving letter. Still I am not receiving relieving letter. Request you to kindly look into matter. My details are as follow : Name : MEHUL PATADIA, Emp Code : M5936. Mobile no. : [protected]. Thanks & Regards, Mehul Patadia, (M) [protected].

I have an account in HDFC BANK and I have transferred Rs 21, 220/- using IMPS on 30th Sep 2014 at 10.25PM to my brother at SBI Odisha. The IMPS Ref Number[protected]. Amount debited from a/c but not yet credited to recipient. I got message that it timed out and status shows in my Netbanking as Transaction Initiated. I have contacted you same day on 30th September . Please do need full URGENTLY . My Account Information Account number [protected] RTGS/NEFT IFSC : HDFC0000044 Benificiary Account Information Benificiary account no. [protected] IFSC code is SBIN0003313 IMPS Reference number[protected] It's urgent & holiday's are ahead, so no working day...Please Help .

Hi, I can not login into netbanking, if i try to generate OTP to change password I'm not at all receiving the OTP message. I'm not even receiving the transaction messages from bank know. It is been almost a year since I'm facing this problem. Dont know how many times i called customer care to resolve this issue. they say that it is network service provider issue. I changed my service provider through number portability. But still it is the same issue. HDFC customer care is not at all responding properly on this issue. enough is enough please take action for the same.. Ashwini FS

I applied for the loan against property file no[protected] in the month of February 2014 My loan application has been rejected without giving any reason after 2 months I had Emailed them to provide the particular reason behind that but they didn't gave reason yet Bank charged me 1500 rupees as an administrative charges for that They can't do this to customer It is bank's responsibility to guide the customer but their employees didn't do that i lost many months just because of the bank's ignorance i request you to do needful Thanks and regards HARSHIT SHAH Mobile - [protected]/[protected]

I applied online IPO application and till date I have not received any thing shares/Refund and when I asked to HDFC Securities customer care they diverting one window to other window.FinalY they send me IPO register company address and suggested that you contact them and short out the matter. If this is case then they should stop Online application service, they are getting comission and every thing so they are responsible and they have to find money or shares My email ID : [protected]@hotmail.com

There are many gaps in insurance policy which was explained by executive. He has told a lie and false discussion with me about policy so I shall not take this policy please stop further processing of insurance policy. I have already cancelled My policy[protected] from your pune office at 12 .09.2014. As per your executive, the amount will be returned within 10 days in my account but I don’t get 25000/- amount in account till date. I request to you that please appropriate amount credit in my account as per your commitment. I have requested so many time but they are not giving any answer to me. Kindly look into the matter and help me. Thanks Harish Kumar Chourey Mobile number-[protected]

There are many gaps in insurance policy which was explained by executive. He has told a lie and false discussion with me about policy so I shall not take this policy please stop furtherprocessing of insurance policy. I have already cancelled My policy[protected] from your pune office at 12 .09.2014. As per your executive, the amount will be returned within 10 days in my account but I don’t get 25000/- amount in account till date. I request to you that please appropriate amount credit in my account as per your commitment. I have requested so many time but they are not giving any answer to me. Kindly look into the matter and help me. Thanks Harish Kumar Chourey Mobile number-[protected]

Good afternoon, My self is Malkeet Singh & this is my requesting mail to you because of which policy money deducted from my credit card that policy I am not requested .one day I received a call from your side that one offer in my credit card after conversation I am asking that I am not interesting in your policy because of financial problem so please I am not able to take your policy but some day after that I got my credit card statement I saw 14569 Rs. Has deduct from my card then after so many times I call to your customer care & gone to HDFC LIFE office in sector 15 gurgaon & given return request to them but still my policy not cancelled. I am financially very tight to submit this amount so it is humble request to you please cancel my policy & credit money in my card. Even I don’t done any signature & nothing know about the policy please sir do the needful as required. I am financially very tight. HDFC LIFE Policy no is :[protected] Name Malkeet Singh DOB 16/06/1976 Mobile no. [protected]

The Purpose of this mail to draw your kind attention towards a issue about duduction of INR 5000.00 for non maintainence of my salary account (Ac/No- [protected]). This is my salary account of Wipro Ltd. But In this particular month of September 2014 INR 5000.00 got deducted. I called up to phone banking for the same issue where I got to know that it's being deducted for non maintainence of minimal balance and guided to Home Branch (Rajarhat, Goplapur) for the same, where I need to inform the bank personnel about the same and the mentioned amount will be reversed. But still I have not received the same. Please look into this matter on an urgent basis. Moreover, one more concern is the bank officials who were there for the customer service are not well mannered. I am bound to pen these lines because when I visited to the branch for my issue they were rude to me and not even in a mood to listen my query/complain. They were going on repeating the same line every time that " Paisa aapko wapas nahin milega... jo karna hai kar lijiye., , hamare paas bahut customers hai, ek customer chala jayega to fark nahin parta". At that i felt like whether i Made a mistake to join Wipro Ltd. whose salary account is at HDFC bank or I made a mistake by visiting my home branch. When I felt that my issue is going to addressed here i visited to another branch at kestopore and they helped and guided to raise a query/complain in HDFC Bank portal and no need to worry, my amount will be reversed. I have filled up a form "convert my saving account to salary account" even then I am receiving sms stating that:- 1. Banace in A/c xxxxxxxxxx0229 has gone below your specified limit of INR 5000. Check A/c for currenbt balance. 2.Banace in A/c xxxxxxxxxx0229 as of 27 sep 14 is INR -342.69. check A/c for current balance. Sir, I belong to a poor family. My father is bedridden (Paralysis patient). I do have a plan for every month for my expenditure. when INR 5000.00 got deducted from my account I had to sell my mobile phone for the medecines of my father. Hence, I request you to be please kind enough for the above matter and get mu money reversed ASAP and please instruct the bank official to be kind and approachable to the customers.

Despite being a Classic customer, I was persuaded to open another account with HDFC. They even promised me to gift an umbrella. HDFC opened the account instantly but for the umbrella, I had to follow up 4-5 times with the branch executive. Furthermore, every time I enquired about it the senior executive laughed about it and only said "we don't have it in stock, we will let you know as we get it". This was getting frustrating. So, I lodged a complaint on their call center. A week later, I tried to get the status of the complaint I had lodged. Much to my surprise, they said there was no complaint from my end. Finally, I had to take it up on their web portal and fortunately, the issue was resolved in a week's time. Although resolved, I didn't expect HDFC to behave in such a manner which truly depicted that they didn't stick to their commitments.

Dear Sir, I have worked for HDFC Bank for approx 1 year. As per my offer letter during my joining, it was mentioned that either I serve 90 days after resignation or pay short period served salary. My last working day as 5th January 2013 and also informed to HR that they can take remaining short period salary amount from my salary account. I have taken many follow ups but still not received my relieving letter. After serving for more then 1 and half year, I am not receiving my relieving letter and Experience letter. Request you to kindly look into matter. My details are as follow : Name : MEHUL PATADIA, HDFC Bank Emp Code : M5936, Employment Location : Jasdan - Gujarat . Mobile no. : [protected] Thanks & Regards, Mehul Patadia, [protected].

Dear Sir/mam My NRE salary account no. [protected] pls send me cheque book of 50 leaves to the Below addreds as soon as possible. Manoj Rawat B-10/11 New Type 2 Raipur Dehradun UTTRAKHAND Pin code -248008 Contact no.[protected]/[protected] Regards Manoj Rawat

Sir my name is pratap my vehicle No:AP01M4104 i had purchased two wheeler vehicle on 2006 yr by loan through centurion bank i had to pay all EMI through SBH my salary account but not Received my verginal RC Because of centurion bank is merged to HDFC Bank on 2008 yr I was compalint to HDFC customer service at Begumpet on august 2010 he reply me no RC ur applied to duplicate RC then what action to HDFC bank & get my original RC plz tell me my Mail ID :Gadde.[protected]@gmail.com

Hi, My name is Sawarmal Agarwal, i am an HDFC Bank account holder since 6 years. My a/c no. is - [protected] (Sahar branch) Recently i got in touch with HDFC bank executive Bhayander West branch with regards to locker facility. I accepted the terms of transferring my account with Bhayander west branch. The most frustrating term was to have an insurance related investment of 200000/- annually only when i can have an Locker facility with the branch. Upon non agreeing to the terms i was told that i cannot have a locker facility. Such stupid terms kept by such a big bank is not acceptable. I will also highlight the case in my office where we have approx 200 accounts with HDFC bank so that even everyone comes to know the game played by banks against the account holders. I put forward my complaint against the bank authorities so that they get aware of the bad practices done by the branch executives and keep genuine terms for all account holders so that everyone can avail the facilities provided by bank. regards, Sawarmal Agarwal

Complaint regarding Credit card DuesJaiveer Singh <[protected]@gmail.com> 1:54 PM (1 hour ago)to support Dear sir, I am Raj kumar Singh and I have a Saving Bank A/c of your HDFC Bank Mayur Vihar, Phase-II Branch New Delhi. My A/c NO. is [protected]. I had issued a Credit Card vide No. [protected]. I have not done any transection from this card till date. I had not used this card upto date. I have also a HDFC Personal Accidental Policy which premium i pay through my account on every month by cheque which Policy No. is 51852604. I received a Credit card statement which shows some deficiencies in the statement. which shows about Rs. 6853.52 due on me. Two BSES payment also shown in the statement but i had not done any BSES payment through this credit card. and Some other charges like Late Fee, Smartpay BSESYA, DAE RTL payment, Finance charges-retail, service tax are also wrongly treated. you are also directed to stop this Credit Card for any payment as early as possible.Please rectified the problem within two days. I am facing mentally harassment due to this.I am enclosing my Credit Card statement. Raj Kumar SinghMob. No. [protected]Attachments areaPreview attachment Picture 492.jpgClick here to Reply or ForwardAdCitibank India - Citibank™ IndianOil CardEarn Over 40 litres Of Free Fuel & Save up to 5% on Your Fuel Bills. Apply Now!5.83 GB (38%) of 15 GB usedManage©2014 Google - Terms & Privacy Last account activity: 15 minutes agoDetails

Dear Sir, I have applied online for click2protectplus policy of income plus for the sum assured of Rs. 1 crore. I had also deposited Rs. 5619 with respect to it. I wish to reduce my sum assured from 1 crore to 50 lacs and mailed to hdfc life insurance regarding the same. But am not getting proper response for the requirement. Even I called to many customer toll free nos., also to mentioned toll free no. ([protected]) but they are just registering the complaint not giving me solution for reduction of sum assured. The policy details are mentioned below: Proposal / policy no.: 17103084 Client ID : 71303223 I request you to look into the matter and help to reduce sum assured amount. yours faithfully, Mehul Dalki M : [protected]