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HDFC Bank Complaints & Reviews

2.9
Updated: Dec 16, 2025
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G
gangesh30624
from Varanasi, Uttar Pradesh
Sep 13, 2014
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Address: Mumbai City, Maharashtra

I My self Gangesh Yadav Having Credit card of HDFC Bank Ltd. Card Number is [protected]. As I am unable to pay my credit card outstanding Payment. As I left my job and started my own business and I got loss in my business. I am in a big trouble and bank is applying extra charges on the card also the bank has blocked my bank account which has some fund in this bank account. I will die without food if the bank will not release the amount. I request you to release the fund of same account and unblock the account for my life. I request to the bank if they wants to collect the same fund they can take my house on rent on the market rate and they can use till the that money. My house address is 1/28 Khatizabai mansion, P.B. Marg, lower Parel, Mumbai 400013. my contact no. [protected], [protected]. Thanks..
Aug 14, 2020
Complaint marked as Resolved 
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    banyal4u
    from Mumbai, Maharashtra
    Sep 13, 2014
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    Address: New Delhi, Delhi

    Hi Team, Not sure why HDFC LTD making false promises with Customer if not capable of completing it. I had a pre-approval for my loan against File No :[protected] . And now my cheque is getting delayed by Munirka, Delhi branch and they are only investigating the file ... Team is telling we didn't receive the file on time from Sales team, Sales team is telling, nothing in their hand... Not sure if any one of them viewed on Demand letter that the Due-Date is 14th September from the builder, which is tomorrow and unfortunately Sunday "HDFC Holiday". I tried reaching to concerned person holding my file, Miss Aditi, who as per her colleagues in on leave today, her senior Megha is still researching my file, her Senior, Mr Priyant/Priyank Tripathy not responding on his Extension No. Mr Bhanu Bhandari (Branch Manager) also not respoding his extension. Why all have extension, if they are not willing to respond for calls. Tried total 100 calls on their extensions. If work is delayed due to someone, who is on leave, not sure how HDFC managing their work force and making commitments with customers. Fees of Rs 11236/- charged to me for the processing of this Loan is totally waste if i have to pay interest to the Builder due to Delay payment. "With HDFC Home Loan, Create your Own Space" is waste tagline for me atleast. After this communiction, not sure how much more delay going to be added for me. But Truth needs to be shared at any cost. Ashish [protected]
    Aug 14, 2020
    Complaint marked as Resolved 
    I hv mailed many times regdg my loan file #[protected], as I deposited emi cheque of 103578/, in the Noida office, which I was told was returned due to error/correction, whereas it was not presented to my bank, and after couple of days, I had to deposit another cheque with Intt..When I rcvd the cheque, ther was absolutely no error/correction, and my bank told me the cheque was not presented to the bank.
    Pls sort out and reverse Intt, and assure me it will not happen again
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      Vivek Lanjekar
      from Malegaon, Maharashtra
      Sep 13, 2014
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      Address: Mumbai City, Maharashtra

      Hi my nane is vivek lanjekar.. 5 years back i had hdfc credit card for which i used to pay regularly, in 2010 i had to go abroad & at that time i missed one 400-800 rs payment. After returning i forgot about this payment. I came to know about its aftereffect when i tried to apply for the loan, my loan was not aproved coz my cibil was effected due to this nonpayed card. I imedietly contacted the bank & came to know that the unpaid odd 400 rs had grown to 9000 rs with all intrest & charges. Whithout giving a second thought i paid the ballace in full on 27/6/04. Bank people promised me my cibil would be cleared in 45 days of payment. But its still not cleared. Iam calling them & they are not responding. Its more than 70 days now. I had not received ant reply from hdfc bank & iam feeling cheated.
      +1 photos
      Dear Vivek,

      Kindly write to [protected]@hdfcbank.com with your card and contact details, issue details and ref id TTU[protected]. Will look into it and get back to you.

      - Anay.
      HDFC Bank customer assistance.
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        H
        harishbabu001
        from Bengaluru, Karnataka
        Sep 12, 2014
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        Address: Mumbai City, Maharashtra

        TODAY UNEXPECTEDLY 1730 AMOUNT HAS BEEN PAID TO savethedeals.in SITE.I AM NOT VERY SURE OF THIS SITE AND WANT MY MONEY BACK AND DONT EVEN KNOW WHY THIS AMOUNT WAS DEDUCTED. TRANSACTION REFERENCE NO:340437 ACCOUNT NO:[protected] BANK:HDFC BANK DESCRIPTION OF TRANSACTION:POS [protected] EVIANO DIGITAL POS DEBIT PLEASE REFUND MY MONEY AS SOON AS POSSIBLE kindly revert back my amount. YOU HAVE NOT MENTIONED ANYWHERE THAT AN AMOUNT OF Rs.1730 will be deducted immediately .Kindly Refund My account. In HDFC bank payment gateway, no OTP or 3D secure PIN was asked.Why this happened for this transaction only usually we get atleast OTP. Also on payment gateway it dint mention 1730 amount would be deducted from my account. Please revert my amount.This is not fair. Its was clearly mentioned that 50 rs will deducted but how come 1730 is deducted from my account. This is not fair plzzz refund this amount as soon as possible. As far as i Know OTP, 3D secure PIN, Debit Card no should be asked for payment before paying to any third party site. This is as per RBI guidelines then why for this transaction none of these were asked.After entering the card details .Amount was deducted from the account and even the amount was not shown before deducting only after the amount got deducted i came to know that 1730 is deducted.Plzz help me to resolve this as soon as possible regards, harish babu [protected]
        +2 photos
        Aug 14, 2020
        Complaint marked as Resolved 
        Dear Harish,

        Kindly write to [protected]@hdfcbank.com with your account and contact details, issue details and ref id TTU[protected]. Will look into it and get back to you.

        - Anay.
        HDFC Bank customer assistance
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          N
          nikki999
          from Lucknow, Uttar Pradesh
          Sep 12, 2014
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          Address: Lucknow, Uttar Pradesh

          HDFC Bank - Unauthorized deduction of money by bank from my account Dated 15.09.2014 To Bank Lokpal Sir, I am having an account no.[protected] in HDFC bank ltd, B-3/178 vibhav khand, gomti nagar lucknow-226010 uttar Pradesh RTGS/NEFT IFSC: HDFC0002623 in the name of Naresh Kumar Jaiswal. I am working in TATA MARCOPOLO MOTORS Ltd LUCKNOW. this a/c was open by company behalf and it is a salary a/c. I was having sufficient balance in my account as per bank rules. I had regularly maintained the balance in my bank account which was more than 10, 000/=. But as you know if salary a/c open by my company rule at any time I maintain zero balance in my account. Due to some personal reasons, I have not sufficient balance my account for few months. In the month of August, when I went to bank for some transaction, I was surprised to know that Rs. 393/= has been deducted by the bank six times i.e. in the month of August 2014. Thus a total deduction of Rs. 1016/= has been deducted from my account by the bank. After contacting from the Manager, HDFC, she said that after two days refund your balance in your a/c. but still now any deducted was not refund in my account. I asked the manager of the bank that I was unknown from the change of the policy of the bank . Further, I was not been informed by the bank neither by written information, nor by SMS on mobile, or by E.mail. Sir, I have maintained my account bank as per banks policy. If bank has changed any policy the same must be provided to me by the bank through letter or by mail. Since bank has not informed about the change in the policy, why should I suffer for the huge amount without any fault. Being amount of RS. 1016/= is sufficient money for me. It is requested to kindly look into the matter and does needful so that I could get refund of money deducted by the bank from my account. With regards yours faithfully Naresh Kumar Jaiswal Tata Marcopolo Motors Ltd. Lucknow
          Aug 14, 2020
          Complaint marked as Resolved 
          Dear Naresh Kumar Jaiswal,


          Kindly write to [protected]@hdfcbank.com with your account and contact details, issue details and ref id TTU[protected]. Will look into it and get back to you.

          - Anay.
          HDFC Bank customer assistance
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            R
            rkarthika
            from Bengaluru, Karnataka
            Sep 12, 2014
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            Address: Coimbatore, Tamil Nadu

            I am paying LIC EMI through ECS option of HDFC.Before 2 months, ECS transaction of Rs.817/- was failed due to insufficient funds.for this failure, HDFC is charging a penalty of around Rs.500/- every month.. I have a raised this concern with HDFC online Consumer center, but there is reply from them yet.
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              V
              Venkatesh Eerni
              from Chennai, Tamil Nadu
              Sep 12, 2014
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              Address: Bangalore, Karnataka

              the bank has deducted Rs. 561.80 in the name of DEPOSITORY CHARGES AUG[protected], i guess this is for the demat account which i was told is for free while opening a salary account and they have charged me with this without even informing.
              even me.DEPOSITORY CHARGES AUG14 852.5 rs has been deducted from my account today[protected] and i didnt receive any alert message too.!
              Worst Service providers HDFC bank...

              Though mine is Salary account they deducted some Despositroy charges ...

              DEPOSITORY CHARGES AUG14 - 33517235 - Comment #2054320 - Image #0
              Same for me as well, DEPOSITORY CHARGES AUG[protected].80INR
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                subodh shyamsukha
                from Kolkata, West Bengal
                Sep 12, 2014
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                Address: Kolkata, West Bengal

                Sir, My Reference Complain Number :- [protected], [protected], [protected]- TTU[protected] Despite of the upper mentioned Complain Numbers the bank has sent me the statement & asking for the complete payment including this Rs1730/-. I am forwarding my statement as attached herewith & request you to waive of this amount & refund me Rs 1730/- immediately I would like to inform that on 28th August 2014 when the amount was debited from my Credit Card No. XXXX XXXX XXXX 6947 without showing the amount & without asking for the password. I understand that I had been cheated. With in 10-15mins I immediately called up the HDFC BANK Credit Card Department & booked a complaint against savethedeals.in & told them to not to pay to the Merchant Even I also submitted the Customer Complain Form my Complaint Number is [protected] but despite of this the Bank made the payment on 3rd August 2014. I am very much dissatisfied with the HDFC Bank Credit Card Division that they do not hear to the customer & did whatever they like & now they are asking me for the payment. I request the Bank to waive of this amount from my statement because I have given them the clear instruction before they made the payment & so now I have no liability for the same. I have sent a mail to [protected]@savethedeals.in but the mail is getting bounce. I request you to pls help me to get my money back. Your kind cooperation in this regard shall highly be appreciated. For any more clarification pls feel free to contact me @[protected] at any time. Hope you will cooperate with me & refund the amount. Thanks & regards Subodh Shaymsukha Kolkata (M)+91-[protected].
                +1 photos
                Aug 14, 2020
                Complaint marked as Resolved 
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                  saibu39
                  from Mumbai, Maharashtra
                  Sep 11, 2014
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                  Address: Chennai, Tamil Nadu

                  Dear sir/madam, This is in reference to the transaction made into my account without intimating me by hdfc bank. An amount of (Rs 643.35+199.35) has been debited on (12th Aug 2014 & 28th Aug 2014), from my salary account, mentioning about "DEPOSITORY CHARGES July[protected]' on demat account. I have never used this account in last years.So I want refund my money as soon as possible (643.35+199.35=842.7) Rs. 842.7PS: Already i sent one mail to you. Till date no response from there. Please register my complaint and should take action immediately. Regards, Fathima, [protected]@gmail.com Ph: (0) [protected]
                  +1 photos
                  Aug 14, 2020
                  Complaint marked as Resolved 
                  Sep 19, 2014
                  Updated by saibu39
                  Dear sir/madam,

                  This is in reference to the transaction made into my account without
                  intimating me by hdfc bank. An amount of (Rs 643.35+199.35) has been
                  debited on (12th Aug 2014 & 28th Aug 2014), from my salary
                  account, mentioning about "DEPOSITORY CHARGES July[protected]' on demat
                  account.

                  I have never used this account in last years.So I want refund my money
                  as soon as possible (643.35+199.35=842.7) Rs. 842.7PS: Already i sent
                  one mail to you. Till date no response from there.

                  Please register my complaint and should take action immediately.


                  Regards,

                  Fathima,
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                    K
                    KB Shankar
                    from Pune, Maharashtra
                    Sep 10, 2014
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                    Address: Nellore, Andhra Pradesh

                    An amount of Rs.7000 has been debited from my account in the same day on 8th sep 2014.and still showing -1700Rs in my account. I dont know what are the policies you people following in the bank policy with out intimating a customer prior to taking proper action in debiting the this much amount at a time on single day.Please tell me the procedure how to file a case on this. Please help in reaching me @ +[protected], [protected]@gmail.com My Account Number is : [protected], Cust ID : 33089822 Bhanu Shankar K
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                      P
                      Prashant Pol
                      from Noida, Uttar Pradesh
                      Sep 9, 2014
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                      Address: Indore, Madhya Pradesh

                      Dear Sir I have a policy of hdfc standard life, no of policy is 13771266, when I took this policy, that time hdfc life executive had sold me this policy giving me wrong information, he told me that it is money back plan, any time I can withdraw my money, and I have taken this plan, but when I went to withdraw my money, They said it is pension plan.and when I complain to hdfc life head office, I didn't received any response, they have denied to return my money, so I just request to you kindly take any action .My policy details are followings.And for my money kindly do the needful NAME OF POLICY HOLDER ::PRASHANT POL NO OF POLICY IS ::13771266 PREMIUM IS ::2000 MONTH LY NOMINY IS :: VARSHA POL COMPANY IS :: HDFC STANDARD LIFE INSURANCE COMPANY LTD. Thanks & Regard Prashant Pol ZydusCND A Division of Cadila Health Care Ltd BO Indore (M.P.) Email.prashant.[protected]@gmail.com [protected]@gmail.com Mob. [protected] [protected]
                      Dear Mr. Pol,

                      We have re-investigated your complaint and have already provided a resolution. We understand that you are not satisfied with our response to your complaint. We regret the inconvenience caused.
                      We assure you that the resolution has been provided after due consideration of all facts and findings.

                      Regards
                      HDFC Life
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                        J
                        joykutty
                        from Jaipur, Rajasthan
                        Sep 9, 2014
                        Resolved
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                        Resolved

                        Address: Jaipur, Rajasthan

                        I have take two wheeler loan no. 26222188 for honda activa on 10.11.2013 for 12 emi basis. Till date i am not received any statement.

                        Joykutty daniel
                        26222188
                        Aug 14, 2020
                        Complaint marked as Resolved 
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                          subodh shyamsukha
                          from Kolkata, West Bengal
                          Sep 9, 2014
                          Resolved
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                          Resolved

                          I would like to inform that on 28th August 2014 when the amount was debited from my Credit Card No. XXXX XXXX XXXX 6947 without showing the amount & without asking for the password. I understand that I had been cheated. With in 10-15mins I immediately called up the HDFC BANK Credit Card Department & booked a complaint against savethedeals.in & told them to not to pay to the Merchant Even I also submitted the Customer Complain Form my Complaint Number is [protected] but despite of this the Bank made the payment on 3rd August 2014. I am very much dissatisfied with the HDFC Bank Credit Card Division that they do not hear to the customer & did whatever they like & now they are asking me for the payment. I request the Bank to waive of this amount from my statement because I have given them the clear instruction before they made the payment & so now I have no liability for the same. Thanks & regards Subodh Shaymsukha Kolkata (M)+91-[protected].
                          Aug 14, 2020
                          Complaint marked as Resolved 
                          Dear Subodh,

                          I would like to inform you that I am in receipt of your blog regarding certain transactions incurred on your credit card and the same is under review for an appropriate resolution. In accordance to the same, you may look forward to receive a email response from our end to the said communication shortly. For any further clarifications, you may write in to us at [protected]@hdfcbank.com and I shall assist you. The reference number for the said interaction with us is : [protected]- TTU[protected].

                          -Anay
                          HDFC Bank Customer Assistance
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                            A
                            Anil Kumar Kurmilla
                            from Hyderabad, Telangana
                            Sep 8, 2014
                            Resolved
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                            Resolved

                            Address: East Godavari, Andhra Pradesh

                            Hello, I have recently applied for salary account Acc no; [protected] I have filled the form correctly stating that my name as "ANIL KUMAR KURMILLA". But, as today my account was activated i have shocked tosee that my name as "ANIL KUMAR KURIMILLA" . so please update my name as "ANIL KUMAR KURMILLA" it really worrying as i dint got salary and it was with held Contact:[protected] Regards Anil Kumar Kurmilla
                            +1 photos
                            Feb 16, 2023
                            Complaint marked as Resolved 
                            Sep 08, 2014
                            Updated by Anil Kumar Kurmilla
                            Hello, I have recently applied for salary account Acc no; [protected] I have filled the form correctly stating that my name as "ANIL KUMAR KURMILLA". But, as today my account was activated i have shocked tosee that my name as "ANIL KUMAR KURIMILLA" . so please update my name as "ANIL KUMAR KURMILLA" it really worrying as i dint got salary and it was with held Contact:[protected] Regards Anil Kumar Kurmilla

                            Sep 08, 2014
                            Updated by Anil Kumar Kurmilla
                            Number [protected]
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                              S
                              sandanaraj1978
                              from Bengaluru, Karnataka
                              Sep 8, 2014
                              Resolved
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                              Resolved

                              Here i having the account from hdfc bank,
                              With out my knowledge they debit rs 2256, for the porepose of personal accident policy,
                              And here i attached the proff of debit my account, and i am not sign any ducoments, and no conformation call about this policy,
                              Policy no [protected],
                              Kindly revert my amonut, otherwise i will send the compliance to rbi,


                              Regards,
                              Sandanarajs
                              [protected]
                              Aug 14, 2020
                              Complaint marked as Resolved 
                              Dear SANDANARAJ,

                              Request you to write to them at [protected]@hdfcergo.com who will ensure that your query concerning your insurance is resolved at the earliest.

                              Alternatively, you may contact the customer care of HDFC Ergo at the below mentioned customer care numbers:

                              Toll-free :[protected]accessible from any Mobile and Landline)

                              OR

                              [protected]accessible from any MTNL and BSNL Lines)

                              -Anay
                              HDFC Bank Customer Assistance
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                                kush00007
                                from Mumbai, Maharashtra
                                Sep 4, 2014
                                Resolved
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                                Resolved

                                Address: Haridwar, Uttarakhand

                                Dear Sir/Madam, I am using Credit card of HDFC bank since December’2013. The day before yesterday I’ve received a call from mobile no: [protected]. They said that I am from HDFC bank & we have an special offer for you. You have selected in our VIP customer out of 5 customers and you have to tell us you card no, DOB, expiry date & 7 digit no (written in backside of your card), I’ve asked that why should I share all of the above information to you. They replied – it’s a verification call to validate your offer, so I’ve given them. After that they have told an scheme to me that we will provide you an extra card, by using this card you will get 30% discount on every purchase, you will get shoes, wrist watch, holiday packages & two movie tickets etc. After listening all of the above offers I’ve asked them that I have to pay something to avail these offers. He said that total amount of Rs. 7850/- will be debited from your credit card. Then I’ve replied immediately to him that I’m not interested in your scheme & will not accept all of the above offers. He said that this amount is already deducted from your credit card & you will receive a message shortly & we will talk later & call was disconnected. After that I’ve received a message from mobile no: [protected] – “Your amount 7850/- has been debited your HDFC credit card 5242XXXXXXXX1976 thanks for using service.” Then I have called back to that number and asked for cancellation of this transaction & refused to avail these offer (I’ve told to him that you can’t give offer & deduct amount from a customer, without taking permission from him), he replied that there is no procedure to reverse/cancel the activation & you must have to pay this amount (it will appear in your monthly statement) or you must say that I am not interested in this scheme & I’ll bear all the cost from my pocket, now again I refused to take benefit of these offers. Then I’ve asked to talk to his senior (Mr. Neeraj Shukla) – He was telling me same thing & tried to convince me again. But I was not ready to accept their scheme. Now please help me, as I’m totally dis-satisfied with these type of service from HDFC ergo. Regards...Kush Mob:-[protected]
                                Aug 14, 2020
                                Complaint marked as Resolved 
                                HDFC ERGO General Insurance customer support has been notified about the posted complaint.
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                                  santiswarupc
                                  from Jamshedpur, Jharkhand
                                  Sep 4, 2014
                                  Resolved
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                                  Resolved

                                  Dear Sir, I have newly opened Dmat account with HDFC Sec as per terms they debit Rs. 999/- as openint charges of Dmat a/c. But further HDFC Sec debit Rs. 1976.41 from my account without any written confirmation and when I call to customer care they ask we will provide the service and you confirmed the same over phone and we can listen your voice recording. But I continuously saying that I don't want any special service even I have send email that please I don't need any special service. They ask me that it is non-refundable. They don't give any written reply of my email. Now I have repeatedly request to refund of Rs, 1976.41 and close my demat account but they are not responding of my email. Please arrange to resolve the issue for refund of money. Regards, Santiswarup Chakraborty
                                  Aug 14, 2020
                                  Complaint marked as Resolved 
                                  HDFC Securities customer support has been notified about the posted complaint.
                                  Hey...suggest you write to their grievance desk on [protected]@hdfcsec.com for quick resolution, u will be addressed asap...
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                                    santiswarupc
                                    from Jamshedpur, Jharkhand
                                    Sep 4, 2014
                                    Resolved
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                                    Resolved

                                    I have opened Dmat account with HDFC Sec and as per conditions they suppose to charge Rs. 999/- but after opening the account they debit Rs. 999/- from account and further they debit Rs. 1976.41. When I contact to customer care they ask it is non-refundable. again and again I mail to Customer care & Grievance Desk but they don't reply of my email. Repeatedly they disturb me over phone call. I don't want any phone call I need reply on email. Even I have requested to close my account but they don't response of my mail. Please advice how to resolve to issue. Thanks, Santiswarup Chakraborty
                                    Aug 14, 2020
                                    Complaint marked as Resolved 
                                    HDFC Securities customer support has been notified about the posted complaint.
                                    Sep 07, 2014
                                    Updated by santiswarupc
                                    Thanks to Consumer Complaints Forum, Matter has resolved HDFC Sec has agreed and refund the debited amount.

                                    Regards,
                                    I suggest you write to their Grievance desk on [protected]@hdfcsec.com for quick resolution.also if you do not wish to get any marketing calls u ask their customer care desk to update you in " DNC", m sure you will be assisted on same.
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                                      gsure43
                                      from Vijayawada, Andhra Pradesh
                                      Sep 4, 2014
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                                      Address: Adilabad, Andhra Pradesh

                                      Hi Sir/madam, I worked as contract sales execitive in HDFC bank Mancherial, Telangana state. I applied to Pf in august 2nd week but till i didnt get my pf amount So please clear my pf pendinf amount as soon as possible i need that money urgent Thanking you, G.Suresh Emp code 106310 Branch mancherial code 0743 State Telangana
                                      Dear Suresh,

                                      Please write to [protected]@hdfcbank.com along with your query details. They will assist you further regarding the same.

                                      -Anay
                                      HDFC Bank Customer Assistance
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                                        wingrider
                                        Sep 3, 2014
                                        Resolved
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                                        Resolved

                                        Address: Bangalore, Karnataka

                                        Dear Sir, I have an account with HDFC Bank since long time and very recently noticed that there has been 2 deductions of around Rs 850 each without any information to me. When tried reaching bank officials, i was told that they have charged annual maintenance fee for Demat account which i had never opted for or used any demat services. Instead of helping me, they rejected my request for reversal of deductions stating that my signature does not match. I would request bank officials to revert back my money or i would be forced to escalate this fraud case to higher level. My account no: [protected] Vinod Kumar ph [protected]
                                        Aug 14, 2020
                                        Complaint marked as Resolved 
                                        Dear Vinod,

                                        Regret the inconvenience caused. Please write to [protected]@hdfcbank.com from your registered email ID along with your account and contact details, details of the charges and ref ID-TTU[protected] in the subject line. Will take it up on priority.

                                        -Anay
                                        HDFC Bank Customer Assistance
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