HDFC Bank Complaints & Reviews

The following is the mails sent to HDFC for A/C No:[protected] but no reply/revised statement received from HDFC
Praveen Gupta
[protected]

Fwd:3rd Reminder reg. mail dtd. 22-5-12 for difference in amortization stt.

Ashok Kumar Gupta Gupta
Jun 12

to pritams
Sir,
I am sorry to taking your time for my earlier mails noted below. Will it not showed that after sale service or when the customers comes in your net, you have no time to remove his grievances. If you have no time, please tell me to whom I should contact. Once again I am waiting for your reply.

Thanks
Yours faithfully

Praveen Gupta
[protected]

[protected] Forwarded message[protected]
From: Ashok Kumar Gupta Gupta <[protected]@gmail.com>
Date: Mon, Jun 4, 2012 at 12:30 PM
Subject: Fwd: 2nd Reminder reg. mail dtd. 22-5-12 for difference in amortization stt.
To: [protected]@hdfc.com


Sir,
I have not received the reply till date.Pl. expedite the intimate the position.
Thanks.Yous faithful

Praveen Gupta
[protected]


[protected] Forwarded message[protected]
From: Ashok Kumar Gupta Gupta <[protected]@gmail.com>
Date: Tue, May 29, 2012 at 7:24 AM
Subject: Reminder reg. mail dtd. 22-5-12 for difference in amortization stt.
To: [protected]@hdfc.com


Sir,
Pl. refer my mail dated 22-05-12 for reply is not received so far. Pl. expedite. Further, As per RBI guide lines, interest rates had been reduced but in my case the same is not implemented. Pl. reduce the interest rate also and let me know the correct position of the balance loan amount.

Thanks Yous faithful

Praveen Gupta
[protected]

[protected] Forwarded message[protected]
From: Ashok Kumar Gupta Gupta <[protected]@gmail.com>
Date: Tue, May 22, 2012 at 7:25 AM
Subject: Difference in amortization stt.
To: [protected]@hdfc.com


Sub:- Difference in closing/opening balance.

Sir

Reg. amortization statement for A/C No:[protected]

On the perusal of the same, it is seen that following transaction/amount paid for the
account is not taken into account. Hence, there is difference in Closing/Opening Balance

1 1st amount paid by cheque no. 285519 as pre EMI which was credited
to HDFC on 24.06.11 & not taken into account Rs. 3792

2 1st regular EMI was paid by cheque no. 285519 (Post dated cheque)
which was credited to HDFC on 05.07.11 but the interest was
charged for full month instead of proportionately. . 12780 Full month Intt.
Hence principal less adjusted by (12780*12/30)-5512 Rs. 7668 5112 proportionate Intt.
3 In view of above 1 & 2, excess interest was charged and less principal 7668 Diff.
is reduced by as per statement enclosed.

4 On 7-01-12, Pre Payment of EMI of Rs. 1,50,000.00 was paid
by cheque no. 22536 including interest of Rs. 221/- which (intt.) is not
shown in the statement.
5 Regular EMI of Rs. 24000/- for month of May (dtd.[protected] appears does not taken into account.
6 On 8-5-12, Rs. 3,06,619-00 was paid by cheque no. 234022
but Rs. 619/- is not shown in the statement.
As per my calculation, balance loan amount after adjustment
of Pre Payment dated 8-5-12 is Rs. 9,51,747/- instead 9,81,432/=.
Please reconcile the account with my statement and intimate me.


Yous faithful

Praveen Gupta
[protected]

Comparision HDFC amortization Copy of[protected].xlsx Comparision HDFC amortization Copy of[protected].xlsx
15K View Open as a Google spreadsheet Download
Ashok Kumar Gupta Gupta

Jun 13

to dharmendrac, vaibhavt, devenders
Sirs,
I am forwarding the mails sent to [protected]@hdfc.com as he replied my mail to contact to you.


Thanks
Yours faithfully

Praveen Gupta
[protected]

I am out of the office until 06/23/2012.

please contact :
[protected]@hdfc.com ,[protected]@hdfc.com ,[protected]@hdfc.com


Note: This is an automated response to your message "Fwd:3rd Reminder reg.
mail dtd. 22-5-12 for difference in amortization stt." sent on 6/12/2012
5:37:56 PM.

This is the only notification you will receive while this person is away.
Comparision HDFC amortization Copy of[protected].xlsx Comparision HDFC amortization Copy of[protected].xlsx
15K View Open as a Google spreadsheet Download
Ashok Kumar Gupta Gupta

Jun 25

to pritams, dharmendrac, vaibhavt, devenders
Sir
I am very sorry to sending this mail again and again as I am not getting response neither from you nor from your office from the person advised by you.

This is the way of your services that you are not bothering about to give him some time to resolve his quarry.

If it is not your work to answer your consumer after he purchased your product. Before purchasing the product the customer you chasing him and thereafter you forget him when he became your customer.

If it is not your job,please tell me to whom I should contact.
Comparision HDFC amortization Copy of[protected].xlsx Comparision HDFC amortization Copy of[protected].xlsx
15K View Open as a Google spreadsheet Download
[protected]@hdfc.com
[image][image] THANKS AND REGARDS VAIBHAV TIWARI Disclaimer :The information ...
Jun 25
Ashok Kumar Gupta Gupta

Jul 6

to pritams
Pl, see my original mail dated May 22, 2012 which still not replied. PL. INTERVENE IN THE MATTER AND GET IT RESOLVE. .

Yous faithfully

Praveen Gupta
[protected]
Ashok Kumar Gupta Gupta

Jul 23 (3 days ago)

to pritams
Sir
I feel very sorry to write again & again but you & your office is not wake up to resolve the matter.
PL. INTERVENE IN THE MATTER AND GET IT RESOLVE. .
Thanks


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People (4)
vaibhavt

I had gone to HDFC Bank branch in Sector 50 Noida and I was forced to take an Insurance policy by HDFC. I complained several times and had paid Rs. 50,000 in 1st year. The HDFC Insurance spoke to me in the 2nd year and told me to pay Rs. 10,000 from 2nd year onwards and take back the money on completion of 3rd year. I paid another Rs. 20,000 in the next 2 years and when I surrendered after 3 years, I got only Rs, 28,000 despite having paid the Insurance Company Rs. 70,000 in 3 years.

I complained to many people but no one listened. When HDFC Bank and HDFC Insurance are 2 separate companies, why did the Bank force the Insurance policy to me? Can I complain to RBI or IRDA? I know these 2 government bodies may also not do much as they have representatives from Banks and Insurance companies working in them.

Please let me know how to proceed on this...

Hello Sir,
1. At the time of applying the credit card the customer representative told that I have won HDFC platinum card as complementary gift, even the brochure they showed me the platinum credit card. But when I got through post I got Gold credit card. I complained the Customer care but no response.
2. I got the HDFC Gold credit card No: - [protected] dated on 06/12. At the time of discussion HDFC representative told me that the is the complementary gift so you don’t need to pay any dispatch & other charges. but in the last 3 days I have got 4-5 messages from hdfc bank for the dispatch bill & min due charges(500rs).There is no proper response for the queries from customer care. Very pathetic service.
Due to this reason i am not interested to use the credit card .So pl.Cancel my credit card.
Note: Even for cancellation there is no proper procedure from HDFC representative

Regards,
Firdose

I have a saving account in HDFC Viman Nagar, Pune branch from 2008.

I requested to convert the same to Salary Account in Aug 2011.

Accordingly, I was told that the account has been converted to salary account with 0 balance in Sept. 2011.

But still the Minimum balance fees(AMB,AQB) is deducted from my account.

When I logged complaint at HDFC, customer care associate replied me saying the account can not be converted to 0 balance account (It is converted to Salary Account).

When I approached Branch Manager of Viman Nagar branch, she told me to meet the HDFC's Corporate Representative for your company.

Accordingly I called Mr.Prabhakar & explained him the scenario on 4 July 2012. He told me that there should not be any min. balance fees for Salary Account. If it is deducted,you will get refund in 15 days.

When I called him after 15 days , he says it will get credited within next 2 days.

There is neither any refund nor any communication from HDFC till now.

Is this the way HDFC works?

Anand
[protected]

Hi

I have applied online for HDFC Gold Credit Card. Within 1-2 days their agent contacted me and came to my home with Application form. While filling the from I saw there is no option for GOLD Card. he told that "Now HDFC Bank stopped issuing gold credit cards so you have to take Titanium edge, and their minimum credit limit is 75,000 - 1,00,000". I have agreed with him. But When I received my card I got only 35000 credit limit. Also one of my officemate received their HDFC GOLD Credit card with 60,000 credit limit, I get shocked, that Agent Misguided me. Why do I pay higher annual fees for less credit limit. Which is similar to GOLD Card.
Annual fees:
Gold card: 199/- + Taxes
Titanium edge card: 599/- + Taxes.

It’s very unfair. I request HDFC to kindly change my card with GOLD Card or tell me the procedure to surrender it ASAP.

Name: Abhay Narayan Singh
Location: Lucknow

Agent Name: Lalit

Please contact on the above number for card/other details.

Thanks.
Abhay Singh

Recently i tried to purchase a flight ticket from spice jet using credit card on 17-06-12 but the transaction was declined from the spice jet so i have purchased a new air ticket from the same spicejet for the same date and time of travel on 18-06-12 and that transaction was executed
the complaint is both the transaction were reflecting in the statement and when we enquired from the spice jet they are declining the transaction on 17-6-12,
but bank is not crediting the amount into the account.
please solve this problem
the details of credit card
no [protected]
hdfcbank, shamshabad, Agra

I am Rajesh sawant and i had tried to withdraw Rs. 2000/- from my AXIS bank debit card at about 7.30 pm on 19.7.12 from HDFC ATM at orlem malad. I tried twice but the message shown was, timed out . I did not receive any money. As there were two machines I tried there but could not withdraw then I withdrew the cash from my wifes Indian Bank debit card. from the other machine in the same ATM. I then received an SMS from AXIS bank that Rs.2000/- has been debited, but actually I did not receive anycash from ny AXIS bank card. It is therefore requested to credit the same in my account.


THank You.

Hi,
My name is veerabhadradra rao kaki, working in a private company hyderabad, i have two accounts in HDFC Bank, savings and salary account, the account numbers are
1) [protected] - Savings Account
2) [protected] - Salary Account

I opened my HDFC savings account ([protected]) on dec 2011 and i applied for Credit Card through online reference no: [protected]S3, after that i got a call from hdfc executive saying that i have to submit the salary slip, address proof, pan card and contact details through courier or hdfc bank to the head office chennai, then i sent all these documents through courier and through hdfc bank also but i didnt get any response from the hdfc executives and i sent those documents five times to chennai head office, and i call to hdfc credit card department executives so many times they are not answering my queries and upto 2 months i called to them but they said my credit card request was rejected, i asked "whats the problem i sent the documents what u said', then they said we are unable to process and after they didnt respond to my calls.

In May 2012 i opened my salary account ([protected]), this time i went to my local branch to apply for credit card reference number and consulted the credit card executive, i filled and submitted the documents what they want and i gave address proof, salary slip, and my company contact details, after 1 week i got a call from hdfc executive and enquired my birth details and company details , and they called to my company and enquired , they got all the information and called me back and said "sir we got the conformation form your company and your address proof is also correct with in few weeks we will process your credit card", after that i saw the online status it was rejected , then i called to the executive[protected] and asked why it was rejected they said " sir we are the third party agency for HDFC BANK, we dont know why it was rejected , but we got the correct information form your company as well as your address proof" and i went to my local branch and asked the executive he checked the status and saying we to dont understand why it was rejected , so many times i contacted the executives and enquired about my rejectyion of credit card , they are unable to answer why it was rejected.

Even though i am submitting all those documents they needed, and their third part agency executives also enquired about my side was true information, they rejected my credit card request , the executives in hdfc banks are not giving proper response,every time iam calling they are telling we dont know ,we dont know and telling false reasons

So please solve my problem as soon as possible, and get the credit card request approved.

Regards,
Veerabhadra Rao K
Mobile:[protected]
badri.[protected]@gmail.com

I am working with hotel vivanta by taj srinagar. I am havina a salary acount with hdfc bank branch karan nagar . The bank is deducting Rs 386 after every two months from last one year. I visited the bank 4 times from last one month and when I asked the bank staff about the deductions i was assured that all the deducted amount will be reversed to my account but requesting repeatedly nothing happened.

I have a very old HDFC CC and was issued some gold card in same card no. which has received regularised payments. Suddenly I strarted being charged 200-500 every month under some apple download . On disputing the same as I dont even have an apple devise to download anything the call centre asked to me lodge a dispute, gave me a ref no. and as they could give no reason how this was being charged they asked me to block the card and get issued a new card to avoid this. I sent seperate letters disputing the apple download charges, blocking the card, giving an add change request for my new mumbai add and a new card request.
My card is blocked though after months my add is still not changed, no new card recieved and to my surprise every month a statement goes to my Kolkata add for some Rs 300 or 500 payment.
When I called the mumbai call centre no. behind my card today 18th of July2012, a lady named Priyanka informed me that my card is blocked, my dispute is registered but yet this strange payments due of meagre amounts go in statement to my kol add and I better make them. She said no new card will be issued(well thankfully i dont even ever want one from such a bank) and when I asked then why was I wrongly guided by the same call centre before to block my card and get a new one and that my dispute has been registered and hence forth false charges would not apply, she couldnt say anything. On asking the name of head of HDFC Credit Card department she disconnected my call. I am absolutely disgusted as I am aware the nuisance HDFC may create and all CIBIL issues cropped out of this little mess later and I want it sorted immediately. I have had enough.
My. Card No. is - [protected]. Name on Card-Haimanti Bhattacharya

Haimanti Bhattacharya

I am working with HDFC Bank, HBL Pvt. Ltd., Vikas Puri, Budela Market. I hereby inform your about our Manager Mr. Pranav Mehta, manager of MECVM Deptt. Mr. Pranav Mehta don’t has etiquettes to speak with his staff. He shout every time. When we join this office that time Pranav told the timing of office from 9.30 to 6.30. Now he leave the staff at 7.30 onwards as he take meeting after 7.00 p.m. onwards. As he harass his staff so much. Example:-
There was a girl name Deepika worked with our office but she resigned due to his misbehavior. He calls late night to Ms. Deepika and he sent messages to her every time. He said her that do friendship with me because “I like you.” He said her come with him to his aunt house at Dwarka. There are so many other cheap talks which we cannot write. We have all the messages which he sent to Deepika and we all will telecast very soon in front of every body. Pranav Mehta is a cheapest Manager in HDFC. Being a Manager he don’t have manners. What he do in office. He flirts with other staff also. We all are requesting you to please taken necessary action against Pranav Mehta. Otherwise we will go to Court for Justice.
FROM ALL STAFF HDFC.

I used PNB ATM card (account number [protected] Hari Nagar branch New Delhi, Account holder Neeraj Kumar) to withdraw amount Rs. 25000 in three installments 10,000+10,000+5,000 total (Rs.25,000) on 17 July 2012 around 12:00 IST from HDFC Bank ATM(P1TNDL17) Virender Nagar. The balance has been deducted from the account but no cash withdrawal was received. The machine did not respond any error. I was in doubt regarding the improper insertion of card that compelled me try three times. I did not receive any slip or written proof for the failure by the HDFC ATM machine. I have lodged the complain to PNB consumer care office. I request you to please refund the amount to the account number as soon as possible.

Yours Sincerely,
Neeraj Kumar

Dear Freinds
This complain is against HDFC BANK for personal loan taken by me.
actually in 2010 one day HDFC representative calls me for loan @ 13%.i was ok & call him in my office for signing the document.but after some months i realize that they are charging me for 16%.so i lodge a complaint aginst their representative & against bank.after some time i have recd. a call from customer care & manager from HDFC bank.i told them the whole stroy & just after the conversation with HDFC manager i recd the call from hdfc representative & he was saying me sorry sir,please take back you compliant ,i am ready to give you diffrence amount of interest otherwise HDFC manager will resticate me.i say him ok because as a human being i trust him & he was ready to give me the diff amount.but he didn't give any refund to me.so i again loadge a complain against HDFC bank represtative.but till date i have not recd any response and now they are charging me for 19% the maximum interest rate.
what shold i have to do.i don't know but i request all people not to take any loan from HDFC bank.I am thier very old customer i have HDFC saving a/c,credit card,persoal load,cash on call.but now i am very unhappy with the service of HDFC bank.i am in th process of close all service from HDFC BANK.

you can confirm the whole statement with HDFC bank query no.[protected].my loan a/c no. is 15799211.

Regards

Hitesh Goswami

After so much harassment from HDFC BANK services. I have my Salary Account in DEFENCE COLONY (HDFC Branch).
On 28 May 2012 , I was withdraw Rs. 500 from my Account from Deutsche Bank ATM ( Sector -58, Noida) at 7:57 PM.
At that time I have left Rs 2596.13 balance in my Account But When I was checked my Account on same day at 10PM .
My account shows the balance left only Rs. 96.13 in My Account. I was shocked that how was this happened. So that i was call HDFC Customer care then The costume care told me that this withdraw of Rs 2500 done by Myself which i was not done. But they did not agree with me after that she register my complain (complain no is 411983). and told me that your problem resolve within 7 days. After 7days my issue are same as .So i was go to nearest HDFC branch ( South Ex Part 2, New Delhi) here the concern guy told me "I am liar, all withdraw done by myself. And refuse my request."
After that i was call again the customer care then they told my that HDFC send me a Claiming Form for that but still i was not got any such kind of form.

My Major concern it that "I was lost Rs 2500 from my account which did not done by myself and after 2 months of contacting many person from HDFC bank and still my problem is not sort-out."

Sub:Request for closing of account of my savings account [protected] if my mega problems of ECS will not be solved in 15days.

Dear mam,

Greetings,

I would like to inform you that my Savings account number : [protected] Pijush Dutta, Brand Vasundhara Enclave Delhi 110096,

I am sorry to say that I am totally unhappy with my home branch regarding my ECS clearance for so many accounts for Airtel, HDFC Equity Fund- Growth folio no: 83098553/91 from 6th feb 2012 onwrads for three to four months.

These are not small ECS problem, I have mailed thousands of problem earlier to customer service but nothing happened from Bank at all.

If by 15 days my ECS problem will not be solved in this time I will closed my Savings account ultimately.

No body does anything from Delhi Home branch . Your bank evry 3 months new personal bankers come without any knowledge of banking at all.

And I need positive result only. No passing the parcel like always you guys throw the ball in my clients account like in airtel acccount mobile bill.

Please do the needful

sir,
I have taken a two wheeler loan from your HDFC Bank ,dhanbad Branch ,I have already cleared my loan i.e loan A/c no.14326837 on dated 22/06/2011 as a final payment but till date i have not received my NOC from HDFC Bank ,I remember many times but result is a big O
therefore i request you to please issue me the NOC of my two wheeler loan as soon as possible.my address is below :Kuldeep kumar gupta
govindpur : dhanbad jharkhand 828109 ( mobile no. [protected] )

Amount 28 is getting deducted with the description NWD DEC CHG (ATM Withdrawal charges) eventhough my account was opened as salary account and was said there will be no sur charges for any no of withdrawals from ATM other than HDFC. There were no intimation regarding the policy change if any also. This is very bad and unprofessionalism as a reputed worldwide bank shouldn't be doing this.

I have purchased a mobile from a shopping mall on[protected] by using my HDFC bank debit card. that amount was debited from my account on the same time. after 19 months same amount debited from account suddenly, when I call HDFC bank customer care I was told that amount was not debited from my account on[protected], so they have taken money from my account after 19 months. they didn't even inform me before they took money from my account.

please advice me how can I proceed on this....

Hi I have a salary account in HDFC Bank which was open 3 months back and also i have a credit card from the same bank which was taken in 2009. There is dispute on this credit card and bank has not replied my simple query of my credit card since last 2 years and they are simply increasing interest charges and other finance charges. The actual amount which i was suppose to pay was 15000 which has now become 40000/-
I stopped payment as i want the query to be resolved and bank still not replying me with any answer even after calling them number of times and writing mails to them. But today they blocked 11000/- from my salary account and when i spoke to customer care they are talking rudely and harassing me saying that bank will recover the money like this only.
They are already harassed me and my family a lot for this and now they are harassing me by blocking my money from my salary account.
Please suggest me what to do and how to proceed this further.
Thanks for your quick help and reply.
I am reachable on +91-[protected]

Regards
Varun

I am not in a position to pay my dues right now and collection agents are harassing me for repayment.I want a reasonable settlement as I have not used the card since last 3 years and have paid dues for the last 2&1/2 years.
S.R.Pattnaik.
[protected]@gmail.com