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HDFC Bank Complaints & Reviews

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Updated: Dec 9, 2025

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Address: Mumbai City, Maharashtra

i have purchased a bike HONDA UNICORN- MH-10 TA 4895 on nov 04 financed by centurion bank of punjab at fort mumbai.
After completion of my loan, they did not send me the noc of my loan.
When i contacted HDFC bank, they are asking for a charge of rs. 1000. Its ridiculous to pay rs 1000 for a noc.

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N

narendra lendave

from Hyderabad, Telangana

Nov 7, 2011

centurion bank mumbai — NOC From bank

Dear Sir,

I had taken a loan from centurion bank in 27/08/2007 from for activa scooter. after i surrender the scooter to bank 0n[protected].That time they told me you will get the NOC.But still i am waiting for NOC.The Loan details are as below-
CENTURION BANK-L0TW[protected] ,DATE OPENED/DISBURSED[protected],DATE OF LAST PAYMENT[protected]

Kindly do the needful for the same.

Thanks

Narendra Lendave

P

Pankaj Kumar Sharma

from Mumbai, Maharashtra

May 29, 2012

sorry the bike no. is MH-01 TA4895

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Address: Gautam Buddha Nagar, Uttar Pradesh

Hello,

My name is Seema Gupta. I have 5 years old A/c. [protected] with
HDFC bank. I applied a credit card in 2008 but I didn't received
credit card from bank. After seven month, some didcation from my
account balance for bajaj life insurance life policy which was not
bought by me & bank charged 1500 rupees by cash from me for
clerification.
I faced lots of troubled from this issue. I complained lots of time
but they ignore me.

If you are not solve my proble then i need to go consumer court & i
will sue on bank.

Regards,
Seema Gupta
Mob No old . [protected]
New Mob. No. [protected]

Aug 13, 2020

Complaint marked as Resolved

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Address: Sabarkantha, Gujarat

I am having an account with your HDFC bank, Panchvati branch. My account number is [protected]. On 29th Feb 2012, I have done trax to withdraw 4000rs money from HDFC ATM mahavirnagar, Himatnagar. But that time I couldn’t receive any amount and my debit card was stocked. I had called to customer care that day they replied that you have to give request for new debit card.
After one month I come to know that amount has been deducted from account, even I hadn’t received that 4000rs. I had raised complaint 29th March 2012 and its complaint no is AHDC[protected]. They told me that you will receive your money within 3 working days; still today I have not received any amount.

in this matter, i have tried to withdraw 4000rs from HDFC mahavir nagar, Himatnagar ATM booth, that time i didn't received any amount and debit card was also stocked in 1st attempt only.

That entry is reflecting in your system 4000rs debited and 4000 rs credited at 23.17 on 29th Feb 12.

I had given complaint to customer care to block my debit card and requested to send new debit card that you can check your side, later on i got to know that 4000rs again debited from my account at 23.32. (after 15mins)

Now please tell me if i am coming to your ATM booth to withdraw money , should i get money immediate or should i wait for 15 min or 30 min of 1 hour.

If your there is a problem in your ATM booth , if it is dispatching money after 15 mins , who one knows??

Now the question is i have not received my 4000rs yet, who is responsible for that.. if you will see the cctv footage for that session i got angry that time not received money and debited card, now you please tell me if any one comes to withdraw money, if he/she gets money what he/she will do , he/she will exit from ATM immediate. will not dispute with Security guard who was there on duty, and even you will also get to know that i was also not there for 15mins in ATM booth.

Please do the needful,

Name: Sanjay Ashokbhai Khilwani
A/c no.: [protected]
Bank: HDFC bank
Branch: Panchvati branch
From- Sanjay A Khilwani
[protected]

Aug 13, 2020

Complaint marked as Resolved

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Address: Ghaziabad, Uttar Pradesh

Sir/Madam,

I availed a Housing loan from HDFC Bank in March 2010. The EMI is Rs 8323.00.

I was paying all the Installments through PDCs. Some of the PDCs could not encased by the Bank, I paid a big interest including humiliation and mental harassment and defaulter in CIBIL Score.
During the arguments with HDFC Bank, Bank told me that bank doing its work very well. So, I must pay the extra charges for delayed EMI due to PDCs.
I deliberately converted my option for loan EMIs through ECS in place of PDCs.
Last ECS was charged by HDFC Bank on 15th March, 2012, the ECS for the Month of April, 2012 and May, 2012 did not charged by the HDFC Bank even there was a sufficient balance was available in my Bank on the ECS date for the months in question.
The HDFC did not communicate me, but deliberately reported me as defaulter in CIBIL score.
I request to the Authority of the HDFC Bank and CIBIL, please tell me that-
Who will responsible for such type of incidents?
Who will pay the defamation charges for this type of defaulter?
Is there any monopoly between Indian Banks and CIBIL to promote private money landing business?

Regards

Ved Prakash
[protected]

Aug 13, 2020

Complaint marked as Resolved

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R

Ravinder Singh Minhas

from New Delhi, Delhi

HDFC BANK LIMITED — Monopoly of the bank.

I am holding a salary saving bank account with HDFC Bank Limited, Vivek Vihar, Delhi.I have made many complaints regarding the behaviour, mismanagement and delay in services to branch as well to their seniors but instead of improving their services they are suggesting me that this is the best we are providing and if you are not satisfied you can close the account or the bank will close this account by force within 30 days.

I

iblawassociates

from Ray, Jharkhand

Nov 14, 2012

Please contact IB Law associates for banking related matters.
[protected]. [protected]@iblawassociates.com

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Address: Maharashtra

HDFC ergo called in to offer health insurance which we took after the caller told certain conditions are covered. The day the policy document was received , it mentioned those conditions as not covered. Immediately called the helpline and they confirmed these are not covered and told our marketing person will never say that was covered. Anyway, I asked them to cancel it immediately and they did. What was surprising was to find changes three months down the line for this coverage in the credit card. Since I didn't realize what it was as amount was different, The payments were made. Only after further query it was known that I am being charged for an active policy which I am unaware of. Credit card company gave me the policy number and on checking with Ergo, they confirmed active policy. I asked them to cancel and they cancelled pro-rated. HDFC card is asking me to make payment for those and have fed the information to CIBIL. What can I do now? Ergo is saying I took two policies over the phone. Why will I take another policy for same amount for same person for same coverage even before my first policy is delivered? And with no history of relationship with ergo?

Aug 13, 2020

Complaint marked as Resolved

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Address: Gurdaspur, Punjab

hdfc life insurance company - NOT GETTING OUR PF [New Complaint]
Dear Sir/Madam, I have worked in HDFC Standard life from 22 MARCH 2010 to 29 JULY 2011. I have resigned by 29 JULY 2011. And at the time of resigning i have been told that i will receive my PF amount .

Aug 13, 2020

Complaint marked as Resolved

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S

sks989

from Kolkata, West Bengal

Jul 27, 2012

I am an MBA. I had joined the company as a trainer on a third party payroll. I was told that I would be confirmed in three months and latest by six months. I was hired as a Trainer consultant so they would not have to pay any PF.
After 3 months there was an assessment done and none o[censored]s were selected. We were told that you are being given 3 months on work on your skills.
3 months later I was transferred to another location in Delhi NCR. The cost of living was almost double to my earlier location. The manager over there was more interested in making me resign from the company rather than helping me out.
Eventually I resigned as I did not see the confirmation happening.
ONE SHOULD AVOID ALL JOBS WHICH ARE ON THIRD PARTY PAYROLL.
THEY ARE MEANT TO MAKE A FOOL O[censored]S AND GET CHEAP SLAVES FOR THE COMPANY.
About the functioning of insurance companies - Most of the policies are MIS SOLD. You can Google it or search in similar forums. It is not only HDFC Life but most of the insurance companies.
It was very common to sell ULIPS asking people to pay premiums for only 3 months and withdraw money the 5th month.
There are bizarre incidents wherein agents have convinced people to invest their PF amount or money saved for their daughter’s wedding in policies informing them that it is similar to a Fixed deposit or single premium policy.

I am an MBA. I had joined the company as a trainer on a third party payroll. I was told that I would be confirmed in three months and latest by six months. I was hired as a Trainer consultant so they would not have to pay any PF.
After 3 months there was an assessment done and none o[censored]s were selected. We were told that you are being given 3 months on work on your skills.
3 months later I was transferred to another location in Delhi NCR. The cost of living was almost double to my earlier location. The manager over there was more interested in making me resign from the company rather than helping me out.
Eventually I resigned as I did not see the confirmation happening.
ONE SHOULD AVOID ALL JOBS WHICH ARE ON THIRD PARTY PAYROLL.
THEY ARE MEANT TO MAKE A FOOL O[censored]S AND GET CHEAP SLAVES FOR THE COMPANY.
About the functioning of insurance companies - Most of the policies are MIS SOLD. You can Google it or search in similar forums. It is not only HDFC Life but most of the insurance companies.
It was very common to sell ULIPS asking people to pay premiums for only 3 months and withdraw money the 5th month.
There are bizarre incidents wherein agents have convinced people to invest their PF amount or money saved for their daughter’s wedding in policies informing them that it is similar to a Fixed deposit or single premium policy.

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Address: East Delhi, Delhi

Hi,
I just wanted to put the light over the worst working people of HDFC BANK.I got a call from HDFC BANK few days back regarding Credit card .
I was not at all interested to take the card. Even than i got all the required document along with me . Now its been very long time that i am not getting any call from HDFC. Which is very bad for the rapo as well as customer dealing.

This is 2nd time where i am facing this problem with the same bank. I will not even continuous with my account also. Coz its all about trust.

if Before that if i will get the cc in my hand.

Regards,
Riyaz
Manager op. India
[protected]

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R

Riyaz Mohd

from Gurgaon, Haryana

Jun 2, 2012

WOW!!!

I am happy to see that you people are still same, who never revert over the complaint.

I KNOW THEE KIND OF COMPLAINT MEANS NOTHING FOR YOU.

BEST OF LUCK...!!!

It was my last reminder to you all.

Will put a mail once again to the higher management.

Regards,

Riyaz
[protected]

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Address: Thane, Maharashtra

HDFC SECURITIES charged my Dmat account in the form of dipository charges in both month March & April, Although they told me my Dmat account is free for 1 year & Charges only annual charge up to 700 rupees & service tax.
They also extended daily SMS alert which is based on share market without any information from one month to one year & charged 794.76 rupees on 20 April 2012.

Aug 13, 2020

Complaint marked as Resolved

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Address: South Delhi, Delhi

Dear Sir,

HDFC bank has been deducted Rs. 112.36 w/o my information.

07 May 2012 INTER-BRN CASH CHG INCL ST & EC 170412 [protected] 07 May 2012 112.36

Thank u
Hemant

Aug 13, 2020

Complaint marked as Resolved

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P

parveen007

from Nagpur, Maharashtra

Aug 23, 2012

Dear Sir,

MY account no is [protected] in Hdfc BANK. HDFC bank has been deducted of 6 -AUGUST-2012 Rs. 265.34 and 22 -AUGUST, 2012--RS 127.92 and 23 AUGUST, 2012, RS-- 112.36 w/o my information.AUGUST MONTH 2012 THREE TIMES DEDUTION IN MY ACCOUNT
PLZ SIR PLZ HELP ME.THIS IS CHITING BY BANK SIDE.

Thank u
PARVEEN KUMAR
[protected]
[protected]

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Address: Thane, Maharashtra

Dear Sir/Madam
I had made an investment in the name of my minor son Zeyan Zahid Khan in HDFC TOP 200 FUND; it was a sip of Rs 1000/- in growth option. I had made a redemption request on 18th May 2012 & my sip was redeemed on 23rd May 2012. But today its 26th May 2012 13:00 pm and i have still not received my cheque. I have called up HDFC MUTUAL FUND CUSTOMER CARE on [protected] several times but they are not giving any concrete answer in fact they even don’t know from which branch or department my cheque is released OR in fact cheque is released or not, they even don’t know cheque is sent by courier or post. And when I asked the customer care executives to help me out with escalation – complaint mail ids and phone numbers, they did not provided me that too. Now I am completely lost what to do and where to go. From last 3 days I am not moving out from my home waiting for my cheque from courier or post. I require my money as urgent as possible.

I don’t know if i am writing my complaint to the correct department. If not than please help me out with the correct contact.

Thanks & Regards
Zahid Shafi Khan
[protected] / [protected]
[protected]@yahoo.co.in

Aug 13, 2020

Complaint marked as Resolved

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N

nvlprabu2

from Hyderabad, Telangana

HDFC Mutual Fund — Cheque did not receive

Sir,
I was redeem my investment from HDFC Mutual fund ten days back, but still i didn't get that cheque.

Ref: folio no - 3415817 / 17 HDFC Equity Fund

Please look in to this as soon as possible.

Regards,
Prabakar T.
[protected].

R

ram vachan yadav

from Gurgaon, Haryana

May 1, 2011

Sir,
I was redeem my investment from HDFC top 200 on dated 20.4.2011, 600 units and 350 unit on dated 25.4.2011, but still i didn't get that cheque. when i call at your customer care every time your executives gives me different reasons.when i asked them to told me POD no of courier they asked they don't have any information about this

Ref: folio no - 5124933 HDFC top 200 fund

Please look in to this as soon as possible.

Regards,
RAM VACHAN YADAV
[protected].
[protected]

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Address: North Delhi, Delhi

Ref My HDFC credit no. 4346 XXXXXXXX 5384

Dear Sir/Madam,

I was holding a above mentioned HDFC credit that unnecessary provided by their agents, in my every billing statement bank charged unjustified charges and every time i was requested to bank to reverse the unjustified charges whenever i gone through the billing statement. and one payment of rs. 640/- was not credited in my CC account that is already brought in the knowledge of bank through it`s call center executive and the fraud of the bank they are levied late payment charges+Interest charges+finance charges on it and for collection of this unjustified outstanding it`s rented agent making me phone calls and threatening me, abusing me.
Sir i am very upset by this problem i am questing you please help me to come out from this problem.

Thanking You,

Mahender Kumar
Mob. No. [protected]

Aug 13, 2020

Complaint marked as Resolved

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Address: Bangalore, Karnataka

I have the same problem I noticed today with my a/c, which were charged as:
15/05/2012 3RD PARTY CASH TXN INC ST & EC 270412.

I suspect that its charged as there was on Cash Deposit on 27 Apr 2012 from outside the city into my a/c.CASH DEP - B H Road, Tiptu - PAVAN[protected] 27 Apr 2012 42000.00 , Have they started charging 'ME' for depositing money into my a/c from outside the city? If yes then on what basis and where is the circular for that?

Interesting thing is that I have the same kind of 3rd party deposit in my Karur Vysya bank, but they are not charging for this type of deposit.

Any idea or clues you got? Please revert.

Thanks in Advance .
Mohan Kumar A.E

Aug 13, 2020

Complaint marked as Resolved

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Address: Lucknow, Uttar Pradesh

Ref: prepayment of your personal loan account no: 17125806
Dear sir,
why HDFC bank take prepayment charges @4% on outstanding principal of loan amount. we know RBI guidelines no any bank charge prepayment charge on outstanding of principal amount.
sir we are very disagree please help me...

sanjay yadav
mob:[protected]
e-mail: [protected]@gmail.com

Aug 13, 2020

Complaint marked as Resolved

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M

Mohannaik

from Gurgaon, Haryana

Apr 16, 2013

Dear sir.

my personal loan account number: 18385892

I really felt very bad know that only HDFC bank is charging 4% prepayment charges and non of other bank does .why it so ?. we always trust HDFC bank leaving all other banks and do max transaction but still we will be charged like this .this is very sad news sir.please do the needful ASAP.

regards
Mohan
[protected]@yahoo.com

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Address: SAS Nagar, Punjab

Dear Sir,

Myself P P Verma, living in derabassi, SAS Nagar (Punjab) , I have taken a HDFC credit card before 3 and half year back. My card no. is [protected]. I have taken a HDFC policy on my HDFC credit card on 27.02.2012. Premium of that policy is 4481. Due to some personal reason i sent him two time letter to cancel the policy. But they did not informed me that my policy had been canceled. Meanwhile they sent me bill of Rs. 4481 plus service charges. When i asked him for the charges they do'nt tell me clearly for so.

So, i request you please settle my bill of credit card.

P P Verma
Derabassi,
SAS Nagar, Punjab
[protected]

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Address: Pune, Maharashtra

hi

I've surrendered my HDFC Insurance ULIP policy (Policy No.[protected] on 29th Feb'12.
As per email received from HDFC -service helpdesk (PP- Mr. Aditya) the fund value on that day was

Fund Value as on 29/02/2012 Rs.62179.38/-
The service desk also told me that I will be receiving Rs. 19314.47/- after deducting
(Surrender Charges + Service tax + Educational cess ) Rs.42864.91/-

But as per policy agreement I should be charged only 50% of fund value because I surrendered the policy during my second year of policy tenure.

Upon asking further clarification , the servicedesk has provided me with the below break-up.
Surrender charges Rs.38862.11/-
Service Tax Rs. 3886.21/-
Educational Cess Rs. 116.59/-

As per insurance agreement, HDFC should deduct only Rs.62179.38/-(fund value)@50%(surrender charge)=Rs.31089.69/- (not Rs.38862.11/-) as surrender charges + service taxes (if applicable).Hence I should be receiving Rs 27086.89/- plus (+) (not 19314.47/-).
I can see an additional deduction of Rs 7772.42 /- plus(+) amount as per HDFC's final settlement calculation.

When I asked for their clarification , servicedesk is responding to me with the same details but not clarifying why they are deducting this additional Rs 7772.42 /- plus(+) amount towards my surrender charges.
It has been 3-months that I 'm following up with all the options ( going to their branch office, calling helpdesk ) but nobody is willing to provide me with clear details . Kindly help me out.

Thanks
Angshuman
cell# +91-[protected]

Aug 13, 2020

Complaint marked as Resolved

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S

sidharth keshari

from Kolkata, West Bengal

Jan 23, 2013

I HAVE APOLICE WHICH I PAY TWO YEARS[protected] TOTAL 50000/- BUT ICANT PAY REGULALY IHAVE SOME PROBLEM NOW IWANTS SURRENDER IT AND HOW MUCH AMOUNT I GET MY MAIL [protected]@gmail.com

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Address: Jamnagar, Gujarat

sir
i have my salary account with hdfc since last 8 years previously i had gold credit card in 2008 unfortunately it was hacked on line and misused I complaint about this to bank and after many months finally bank understood and case was over but they have cancelled my card at that time they agreed that i was a victim and it was not my fault.
now i need credit card so i again applied on line but they disapproved me with out any fault.
not only this they are not giving any reason behind this. i am very much depressed and i am not getting credit card with out any fault what to do?

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Address: South Delhi, Delhi

I was offered titanium Credit card forum by HDFC bank. At the time of the offer I was promised that I would get a limit of RS 70,000 and When I got my card it had a limit of Rs 50,000. After that I made a purchase from that card for Rs 55,000. I asked bank to make EMI and take money from my account and they refused to make EMI saying that I dont have that offer on my card and when I was offered this card, I specifcally asked that will have EMI option. They said yes at that time and now they are refusing in it. I have been a customer of HDFC bank from last 5 years and they have been troubling me a lot. Two months back, they offered me a new debit card free of charge. I took that offer and without informing me they blocked my card. I was waiting for my new debit card and I got to know that bank has dispatched my debit card through regular mail and they always send their document through courier. I never recived that card and to go to bank branch 3 times and then I was given a dublicate card and got charged also for that and the people at bank branch promised that there will be no charge for that. I m really frustrated with HDFC bank and want to file a case against them for not giving proper information to customer and cheating them. Would appriecate if something could be done against HDFC bank.

Aug 13, 2020

Complaint marked as Resolved

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Address: Ahmedabad, Gujarat

sir i m harshraj vaghela from ahmedabad i have account and loan with hdfc. mortgage loan with hdfc bank loan ac. no. is 80127657.in this loan primary ac holder is my father jayendrasinh n vaghela and second holder is harshraj vaghela. my father was expire on 2/5/2012 and hdfc was isuue the policy on my name and not agree to pass the claim. pls help me. sir in this loan account primary ac holder is my father and the issue the policy of the loan is on my name and hdfc will not pass the claim. pls help me what is the solution and alredy paid 16 installment. my cell no is [protected], [protected]

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Address: Ahmedabad, Gujarat

I HAVE HDFC BANK CREDIT CARD AND B4 4 MONTHS THEY HAVE OFFERED ME INSURANCE POLICY AGAINST CREDIT CARD AND THEY SAID I DON'T HAVE TO PAY PREMIUM FOR NEXT 7 MONTHS . THEN I SENT THE APPLICATION FOR CANCELLATION OF CREDIT CARD AND INSURANCE POLICY . THEY HAVE CANCELLED MY CREDIT CARD BUT INSTEAD OF CANCEL THE POLICY THEY HAVE PRE- CLOSE IT AND CONVERT IT INTO THE LOAN SO NOW THEY ARE CALLING ME THE MAKE THE PAYMENTS BUT I DON'T WANT ANY POLICY AND SENT THE CANCELLATION APPLICATION ALSO THEN ALSO THEY ARE CALLING ME TO MAKE PAYMENTS

WHAT I SHOULD DO IN THIS SITUATION ?
I AM AFRAID THAT THEY MIGHT SEND MY NAME TO CIBIL IF I REFUSE TO PAY THE AMOUNT FOR POLICY WHICH I REALLY DON'T WANT NOW

Aug 13, 2020

Complaint marked as Resolved

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Address: Gurgaon, Haryana

This is Bipin Kumar... I have open a salary account in HDFC Bank 3 month ago. I have received account kit 2 month ago and my salary is transferred in account but it has not activated till now. I have contact branch office and verified my ID proof. I don't know why bank delay to activate my account.
I have contact my agent Parvej ([protected]) many times and branch office in Canught Place,New Delhi but he don't take any good step .

my contact no. is [protected]..

Aug 13, 2020

Complaint marked as Resolved

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