HDFC Bank Complaints & Reviews

Respected Sir,
I am working with Union Bank of India & under tie-up arrangement between UBI and HDFC Standard Life I had taken HDFC Assurance Policy No. 10348501 in August 2005. Premium frequency is Annual. Since 2006 my premium is paid through ECS on 13th August every year.

Accordingly, the premium which was due on 13th August 2011 was also paid & I am holding the receipt No.AUS04388 dated 16th August 2011 for the same. In the month of December 2011, I received a call from HDFC asking me to pay Rs. 189/- immediately due to increase in service tax. But my cheque dated 16th December 2011 for Rs.189/- was returned by HDFC saying that the amount due is Rs. 13017 including premium, increased service tax and internal charges. In the last week of December 2011 I received a cheque of Rs. 12194/- of HDFC without any explanation.

Since February 2012 again I am receiving phone calls that my premium due on 13th August 2011 is not received. After trying their Toll Free Numbers which did not work, I have interacted a number of times through e-mail with their customer service officers. Then I received an e-mail from Ms. Binita Upadhyay, Customer Service Officer that I am supposed to pay Rs. 12383/- (premium of Rs. 12194+increased service tax of Rs. 189) and reinstatement fees of Rs. 250 and interest of Rs. 902 is waived. I sent my cheque no. 100272 dated 17th March 2012 for Rs. 12383/- o[censored]BI which was returned by their Operations Department asking me to pay reinstatement fees and interest.

I am paying my premium through ECS since 2006 regularly. How will I know the increased amount of premium without any intimation? As soon as I received a call to pay increased tax I paid the same which was returned by HDFC. As soon as I received an e-mail to pay Rs. 12383/- I sent the cheque which was also returned by HDFC and converted my policy to the paid up policy.

When my premium amount of Rs 12194/- was paid on 13th Aug, 2011 and was returned in the last week of Dec, 2011, so my policy was in force till Dec, 2011. Why should I pay the interest and reinstatement fees and how did they convert my policy into the paid up policy? Why should I bear the loss for the glitches in their systems?

I request you to kindly look into the matter immediately. Awaiting for your response.

Thank You,

Mrs. Mrunal Hendre

Dear Sir,

I have applied for home loan in HDFC and hence payed a cheque of amount 11030.00 via cheque. I was also assured for guaranteed loan for the property i have applied for. After that I received a call from HDFC representative for query about the property for which the loan was required. After having sufficient query they simply deny me for the loan saying the property is not meeting with their requirements.

Now I need my refund of processing fee. They are neglecting my request and are not giving back my processing fee.

Please help/ Suggest.

Thanks & Regards

Amit Agrawal
[protected]
agrawal.[protected]@siemens.com

My credit card No. is [protected]. I dropped Cheque No.655780 drawn on SBH Gunfoundry dt:28.03.2012 for Rs48000/- ,Cheque No.655781 for Rs.100/ dt:28.03.2012 in favour of the above credit card account on 28.03.2012 in HDFC bank at Himayathnagar Branch and the proceeds have been credited to my credit card account on 04.04.2012. For the same finance charges to the extent of Rs.1,140.69 has been debited to my credit card account though the cheque was dropped on 28.03.2012 and my due date is 31.03.2012. Kindly reverse the entry immediately.

Hi,
I am TARAK .I made a online recharge on 10th Apr through my HDFC BANK on TATA DOCOMO website , while recharging their was error on the screen so recharge was not done but the amount was deducted from my a/c .Now when i contacted bank they are saying payment has been done from their side its s fault of TATA DOCOMO and TATA DOCOMO says their is no such payment reflecting in their system.
So can you tell me whom should i contact in this circumstances and how to get my money back because it seems like they both are not ready to take this respnsiblity.I am also attaching the needful.So please help me and reply me asap.

"MHDF[protected]-TATA DOCOMO-Billdesk"

Cheque No.[protected]


REGARDS:-
TARAK

a used car loan is given by HDFC bank on amount Rs. 189590.00 ,As per their schedule the loan agreement no[protected], the loan is issued on 22.03.2011 , when the Cheque is given for my loan of amount Rs.145000.00, i have told several times why the amount is low, they did not pay any heed. it was also told to given a break up regarding deduction of amount but they are not heard my prayer. i have paying regularly my EMI Rs. 4763.00
in this situation i submitted my complaint for resolving the problem, & proper advice regarding leagal action.

Tapan Kr. Singha
35/q/a tribeni kalna Road.
P.O Tribeni .pincode 712503
p.s Mogra, dist- Hooghly
west Bengal

Hi,

I have applied for Home loan in HDFC Ltd in the month of Jan 2012.They have accepted rs 9927 from me as processing fee.After spending more than 2 months for approval of loan they finally ready for disbursement.
But,during disbursement process,they have rejected my approval by reason that some issue with my first Agreement Papers.
Now,I am asking them for refund of processing fee,but they are not responding to my several mail reminders.
My point is that if HDFC is not able to sanctioned my loan they should refund me my processing fee back.

Vaishali...

Res sir,

Your employee ( Mr. Umesh [protected] and Bhadresh [protected] ) committed to us for free gift at the time of new life time free credit card account opening 3 week before.
But still they are not providing free gift to us.
So this is first HDFC credit card impression on us.

This is not a question of free gift but commitments by your employee is create a question against life time free card.
How to believed this is life time free card from your side.

Thanks,

Sir before it I also applied for personal from your bank online smart apply in revert I got a mail my on 19sep2011 I send this mail detail here .but by local side I found a call sir we are providing you only 1 lak of amount sir so I not taken this amount . after that a meham branch open near by me so I again applied here for personal loan and also attached land fard also for increase my loan amount and some reelection on interest rate but...

I am holding a salary account in HDFC BANK since last 3 and half years.I am surprised with the Deduction of AQB CHARGES without informing me for my HDFC SALARY A/C [protected] for branch located at SILVASSA(DNH).Also my account is converted to saving account without informing me through email or communication to my registered address with the bank which I have updated regularly.amount of rs 363 Is deducted.
hence i request to reverse this dud.
rs,
ashok kumar mishra
117,Padam Park soc
makarpura BARODA

N.O.C
SIR,
I AM FROM VADODARA. I WAS HAVING A CAR LOAN FROM HDFC BANK WHICH I HAVE ALREADY PAID TO THE BANK BUT NOW THE BANK IS NOT CO-OPERATING WITH ME IN GIVING MY N.O.C. ( NON OBJECTIONAL CIRTIFICATE). ( LOAN START FROM 07.05.2005 AND LAST DATE OF INSTALLEMENT 07.04.2010 LOAN OF RS.2,00,000 ) I AM REQUESTING THE BANK FROM LAST 2 YEARS SO PLEASE SUGGEST ME WHAT STEP SHOULD I TAKE TO GET MY N.O.C.

RAGHBIR SINGH SIDHU
2,A1/2, NARMADA NAGRI
GORWA, VADODARA390016
+91 [protected]

Sir

My Saving a/c No. [protected] (Cust Id.[protected]with Dlf Branch,Gurgaon is operational since Dec.2006.
I booked two Fix deposits each of Rs.50000 on 15th March 2011(FD No. [protected] and [protected]) for a period of 12 months 16 days @8.50 %.
As per FD Confirmation Advice the maturity amount was Rs. 54599.41(FD No. [protected] ) and Rs. 54599.41(FD No. [protected])
on the contrary I recived Rs.54486.11 and Rs.54486.12(FD No. [protected] and [protected]) which is lesser amount than the Actual Proposed amount.
In such a way I did not recive (113.30+113.29) Rs.226.59.

Here I want to clear that I have submitted Form 15G/15H on 15/2/2012 against (FD No. [protected] and [protected]).I am not able to understand as to why TDS or Hidden charges deducted from the above mentioned FD's even though I have submitted Form 15G in advance to maturity of these particular FD's.
In such a way I bear a total loss of Rs.226.59 because of your inefficient reception Staff member at HDFC Rohini Sector-8 Branch,Delhi 110085.

Due to such a dissatisfaction from HDFC Bank Branch of Sector 8 Rohini I hereby applying for Account closure and final Settlement of accounts.

I am forced to apply for account closure through e-mail because the same reception staff member of HDFC Rohini sector 8 Branch has refused to recive account closure form/application with the reason that the account is maintained at Gurgaon and cannot be closed at Rohini sector 8 Branch .



I hereby attached the documantory proof of Account closing application due to not getting favourable responce from sector 8 Rohini Branch (same Reception Staff).
Kindly Close the Account ASAP and send me the Refund if any after F & F Settlemnt of Account No. [protected].

Regards
Vineet Bhatia
Cust Id.20892777
Ph.[protected]

On[protected] Morning around 02:14, I got 3 SMSs stating that a transaction of 14000 Rs., 15500 Rs. and 18100 Rs. has been done in ETSAFE POS D at NETSAFE on my HDFC Credit card.

I disputed this as illegal transaction done with my card. That morning I called the Customer care and blocked the card.
Regarding this, I filed a Charge Dispute Form and did submit to HDFC BANK LTD, Plot No 2, LSC Mandaveli, Fazalpur, Patparganj,...

Dear all,

Few months back i have received call from hdfc bank regarding making cr. card and after listening there terms and condition i m ready to make card with out any member ship or annual charges, but with my 1st month statement they have charged me annul/member ship fee. after complaining telephonically n by mail there was no action taken by them. so its humble request to all friends dont go for hdfc cr. cards they are big time fraud co.

cr. card no [protected]

I have SBI ATM-Debit card[protected]) against my Savings Bank account in SBI, NEHU Branch, Shillong ([protected]). On April 1, in Guwahati, I went to HDFC ATM ( P1CNGWO1)at Paltan Bazar, Guwahati around 3 PM to withdraw Rs. 30,000/-. When I asked for Rs. 15,000/- initially, I did not get any money. When I tried again, it asked for opting lesser amount. So I asked for Rs. 10,000 and I got the money. I repeated the process two more times and got Rs. 10,000/- each. The transactions record numbers are 8146, 8147 and 8148. When I did last time the balance amount is shown as Rs. 166078.14. But after returning to Shillong, when I saw Mini Statement from SBI Bank ATM, I found that Rs. 10,000 is shown as withdrawn six times on April 1. It appears that Rs. 60,000/- is deducted from my account, when I actually took only Rs. 30,000/- from HDFC ATM.

I request the bank to look into this anomoly and ensure that Rs. 30,000 taken from my SBI account is deposited in my account at the earliest.

With regards,

Dr. H. Srikanth
Department of Political Science
North-Eastern Hill University
Shillong

I Showkat Ahmad Mattoo working as TEAM LEADER in HDFC bank maharaj gunj Branch srinagar jammu and kashmir bearing Employee Code CS08567 has resigned from the services on 31st of december 2011. As I have applied for the PF and other benefits which I have not recieved till date. So kindly look the matter and reply me at early.

As earlier I was told on the phone that my PF and other benefits will be settled quickly and credited to my Account on 28th March 2012, but unfortunately the same has not been credited yet.

Again kindly reply the status of my PF and other benefits on my Cell and on my Mail ID as my details are
Cell No. [protected] Mail ID. [protected]@gmail.com

Regards
Showkat Ahmad Mattoo
Cell No. [protected]
Mail ID. [protected]@gmail.com
Srinagar (jammu and kashmir)

Sir/mam
I have taken a health policy from HDFC Ergo General Insurance .Some days ago my wife has undergone a treatment and provided all the necessary documents asked by the company but the investigator of company has rejected my application on the grounds of misrepresentation of material facts (Gross irregularities between administered drugs & purchased drugs) which according to me is totally wrong . So its my request to kindly guide me to reclaim my policy amount as soon as possible.

Regards. Policy Holder/Patient Name
Sanjay Sharma Rajkumari Sharma
Lucknow Policy No.:[protected]
[protected] Claim No.:-35064

FROM:
SANTOSH J. GUPTA
104/A DHEERAJ VISHWAS NATWAR
NAGAR ROAD NO.1 JOGESHWARI
EAST MUMBAI 400060
MOB:[protected]
REG: HDFC LIFE POLICY#12846091
LOCKER#35 SAVING A/C#[protected]
DEAR SIR,
I AM HAVING SAVING A/C WITH HDFC JOGESHWARI EAST BRANCH ( MUMBAI), 3 YEARS BACK I HAD OPTED FOR LOCKER FACLITY, WITH THE LOCKER BRANCH PEOPLE MADE IT COMPULSORY TO DO INVEST, TO AVAIL LOCKER I HAD TO BUY ABOVE POLICY, WHERE AS I WAS NOT AWARE ABOUT TERMS & CONDITION OF POLICY, THEY TOOK SIGN ON ALL THE REQUIRED PAPERS, AFTER 2 YEARS WHEN I WAS NOT ABLE TO CONTINUE WITH THE POLICY, I APROACHED BANKER TO SURRENDER THE POLICY, THEY MISGUIDED ME ALL THE TIME.
I SENT MAIL TO CUSTOMER SERVICES AS WELL BUT NO SATISFACTORY ACTION IS TAKEN BY THEM, ULTIMATELY I APROACHED HDFC LIF BRANCH ( KHAR WEST MUMABI), REGISTERED A COMPLAINT#[protected]
I HAVE PAID TOTAL 4 REMIUMS 20000/- YEAR I.E. 80000/- WHEN I CHECKED ON INTERNET , MY TTL INVESTMENT VALUE IS REDUCED TO 72000/-
I NEED TO SURRENDER THE POLICY, WITHOUT ANY SURRENDER CHARGES, AS BRANCH PEOPLE MADE ME FOOL TO BUY THIS POLICY, HOWEVER AS PER HDFC LIFE THEY WILL DEDUCT 15% FROM FUND VALUE,

PLEASE HELP ME IN THIS REGARD.
RGDS/SANTOSH GUPTA

I HAVE APPLIED FOR CLICK TO PROTECT PLAN 75 DAY BACK FROM HDFC LIFE BUT TILL DATE THEY HAVE NEITHER GIVE ME MY POLICY DOCUMENT NOR PAYMENT RECEIPT .THEY DO NOT BOTHER TO RESPOND BACK EVEN AFTER MULTIPLE COMPLAINS ON THEIR TOOL FREE NUMBERS AND EMAIL ID .I REQUEST TO GIVE ME MY MONEY BACK IF THEY ARE NOT ABLE TO ISSUE ME MY POLICY .MY APPLICATION NO IS S[protected].

Hi,

My HDFC Credit Card No is [protected], I had an overdue payment on my card, for which I used to pay 2500Rs as an minimum amount every month from my salary. Suddenly i started getting calls / emails / telegrams from the recovery department for the same. I was given an offer for settlement which i did not accept as i didn't wanted to do any settlement. So finally in October 2011, i made a full and final payment of 22,000 Rs from my dad's account. Then i called HDFC credit card customer care to inquire about my NOC they said they will arrange a call in next 3 days. Each time i used to call them i got the same reply, the call never came... Now i am planning to apply for a credit card, but i am not able to get one as my name is still in the CIBIL. I have paid more than the bill amount and i have some amount with HDFC CC. Now i don't see any card registered under my HDFC net banking also..

Can someone please help me with this and let me know what needs to be done to get my name out of CIBIL...

Hi,

I was regular Customer of HDFC bank Limted i had one Credit Card of this compnay in 2008 that limit was 15000/- Rs i have swapped for 13000/- in 2008 . Min. Due Amt amt paid in next month as per statement then after i was not capable for paid that amount . after 10 Months i had talk to hdfc bank for Satalment but no reply

After 2.5 Years Hdfc has deducted 10112 Rs. in account without my permission . and now my total outstanding fugure is 43000/- Rs.