HDFC Bank Complaints & Reviews

Dear Sir,

HDFC bank has been deducted Rs. 112.36 w/o my information.

07 May 2012 INTER-BRN CASH CHG INCL ST & EC 170412 [protected] 07 May 2012 112.36

Thank u
Hemant

Dear Sir/Madam
I had made an investment in the name of my minor son Zeyan Zahid Khan in HDFC TOP 200 FUND; it was a sip of Rs 1000/- in growth option. I had made a redemption request on 18th May 2012 & my sip was redeemed on 23rd May 2012. But today its 26th May 2012 13:00 pm and i have still not received my cheque. I have called up HDFC MUTUAL FUND CUSTOMER CARE on [protected] several times but they are not giving any concrete answer in fact they even don’t know from which branch or department my cheque is released OR in fact cheque is released or not, they even don’t know cheque is sent by courier or post. And when I asked the customer care executives to help me out with escalation – complaint mail ids and phone numbers, they did not provided me that too. Now I am completely lost what to do and where to go. From last 3 days I am not moving out from my home waiting for my cheque from courier or post. I require my money as urgent as possible.

I don’t know if i am writing my complaint to the correct department. If not than please help me out with the correct contact.

Thanks & Regards
Zahid Shafi Khan
[protected] / [protected]
[protected]@yahoo.co.in

Ref My HDFC credit no. 4346 XXXXXXXX 5384

Dear Sir/Madam,

I was holding a above mentioned HDFC credit that unnecessary provided by their agents, in my every billing statement bank charged unjustified charges and every time i was requested to bank to reverse the unjustified charges whenever i gone through the billing statement. and one payment of rs. 640/- was not credited in my CC account that is already brought in the knowledge of bank through it`s call center executive and the fraud of the bank they are levied late payment charges+Interest charges+finance charges on it and for collection of this unjustified outstanding it`s rented agent making me phone calls and threatening me, abusing me.
Sir i am very upset by this problem i am questing you please help me to come out from this problem.


Thanking You,


Mahender Kumar
Mob. No. [protected]

I have the same problem I noticed today with my a/c, which were charged as:
15/05/2012 3RD PARTY CASH TXN INC ST & EC 270412.

I suspect that its charged as there was on Cash Deposit on 27 Apr 2012 from outside the city into my a/c.CASH DEP - B H Road, Tiptu - PAVAN[protected] 27 Apr 2012 42000.00 , Have they started charging 'ME' for depositing money into my a/c from outside the city? If yes then on what basis and where is the circular for that?

Interesting thing is that I have the same kind of 3rd party deposit in my Karur Vysya bank, but they are not charging for this type of deposit.

Any idea or clues you got? Please revert.


Thanks in Advance .
Mohan Kumar A.E

Ref: prepayment of your personal loan account no: 17125806
Dear sir,
why HDFC bank take prepayment charges @4% on outstanding principal of loan amount. we know RBI guidelines no any bank charge prepayment charge on outstanding of principal amount.
sir we are very disagree please help me...

sanjay yadav
mob:[protected]
e-mail: [protected]@gmail.com

Dear Sir,

Myself P P Verma, living in derabassi, SAS Nagar (Punjab) , I have taken a HDFC credit card before 3 and half year back. My card no. is [protected]. I have taken a HDFC policy on my HDFC credit card on 27.02.2012. Premium of that policy is 4481. Due to some personal reason i sent him two time letter to cancel the policy. But they did not informed me that my policy had been canceled. Meanwhile they sent me bill of Rs. 4481 plus service charges. When i asked him for the charges they do'nt tell me clearly for so.

So, i request you please settle my bill of credit card.

P P Verma
Derabassi,
SAS Nagar, Punjab
[protected]

hi

I've surrendered my HDFC Insurance ULIP policy (Policy No.[protected] on 29th Feb'12.
As per email received from HDFC -service helpdesk (PP- Mr. Aditya) the fund value on that day was

Fund Value as on 29/02/2012 Rs.62179.38/-
The service desk also told me that I will be receiving Rs. 19314.47/- after deducting
(Surrender Charges + Service tax + Educational cess ) Rs.42864.91/-

But as per policy agreement I should be charged only 50% of fund value because I surrendered the policy during my second year of policy tenure.

Upon asking further clarification , the servicedesk has provided me with the below break-up.
Surrender charges Rs.38862.11/-
Service Tax Rs. 3886.21/-
Educational Cess Rs. 116.59/-

As per insurance agreement, HDFC should deduct only Rs.62179.38/-(fund value)@50%(surrender charge)=Rs.31089.69/- (not Rs.38862.11/-) as surrender charges + service taxes (if applicable).Hence I should be receiving Rs 27086.89/- plus (+) (not 19314.47/-).
I can see an additional deduction of Rs 7772.42 /- plus(+) amount as per HDFC's final settlement calculation.

When I asked for their clarification , servicedesk is responding to me with the same details but not clarifying why they are deducting this additional Rs 7772.42 /- plus(+) amount towards my surrender charges.
It has been 3-months that I 'm following up with all the options ( going to their branch office, calling helpdesk ) but nobody is willing to provide me with clear details . Kindly help me out.

Thanks
Angshuman
cell# +91-[protected]

sir
i have my salary account with hdfc since last 8 years previously i had gold credit card in 2008 unfortunately it was hacked on line and misused I complaint about this to bank and after many months finally bank understood and case was over but they have cancelled my card at that time they agreed that i was a victim and it was not my fault.
now i need credit card so i again applied on line but they disapproved me with out any fault.
not only this they are not giving any reason behind this. i am very much depressed and i am not getting credit card with out any fault what to do?

I was offered titanium Credit card forum by HDFC bank. At the time of the offer I was promised that I would get a limit of RS 70,000 and When I got my card it had a limit of Rs 50,000. After that I made a purchase from that card for Rs 55,000. I asked bank to make EMI and take money from my account and they refused to make EMI saying that I dont have that offer on my card and when I was offered this card, I specifcally asked that will have EMI option. They said yes at that time and now they are refusing in it. I have been a customer of HDFC bank from last 5 years and they have been troubling me a lot. Two months back, they offered me a new debit card free of charge. I took that offer and without informing me they blocked my card. I was waiting for my new debit card and I got to know that bank has dispatched my debit card through regular mail and they always send their document through courier. I never recived that card and to go to bank branch 3 times and then I was given a dublicate card and got charged also for that and the people at bank branch promised that there will be no charge for that. I m really frustrated with HDFC bank and want to file a case against them for not giving proper information to customer and cheating them. Would appriecate if something could be done against HDFC bank.

sir i m harshraj vaghela from ahmedabad i have account and loan with hdfc. mortgage loan with hdfc bank loan ac. no. is 80127657.in this loan primary ac holder is my father jayendrasinh n vaghela and second holder is harshraj vaghela. my father was expire on 2/5/2012 and hdfc was isuue the policy on my name and not agree to pass the claim. pls help me. sir in this loan account primary ac holder is my father and the issue the policy of the loan is on my name and hdfc will not pass the claim. pls help me what is the solution and alredy paid 16 installment. my cell no is [protected], [protected]

I HAVE HDFC BANK CREDIT CARD AND B4 4 MONTHS THEY HAVE OFFERED ME INSURANCE POLICY AGAINST CREDIT CARD AND THEY SAID I DON'T HAVE TO PAY PREMIUM FOR NEXT 7 MONTHS . THEN I SENT THE APPLICATION FOR CANCELLATION OF CREDIT CARD AND INSURANCE POLICY . THEY HAVE CANCELLED MY CREDIT CARD BUT INSTEAD OF CANCEL THE POLICY THEY HAVE PRE- CLOSE IT AND CONVERT IT INTO THE LOAN SO NOW THEY ARE CALLING ME THE MAKE THE PAYMENTS BUT I DON'T WANT ANY POLICY AND SENT THE CANCELLATION APPLICATION ALSO THEN ALSO THEY ARE CALLING ME TO MAKE PAYMENTS

WHAT I SHOULD DO IN THIS SITUATION ?
I AM AFRAID THAT THEY MIGHT SEND MY NAME TO CIBIL IF I REFUSE TO PAY THE AMOUNT FOR POLICY WHICH I REALLY DON'T WANT NOW

This is Bipin Kumar... I have open a salary account in HDFC Bank 3 month ago. I have received account kit 2 month ago and my salary is transferred in account but it has not activated till now. I have contact branch office and verified my ID proof. I don't know why bank delay to activate my account.
I have contact my agent Parvej ([protected]) many times and branch office in Canught Place,New Delhi but he don't take any good step .

my contact no. is [protected]..

SIR,
WE HEREBY INFORM YOU THAT I AM HDFC CREDIT CARD HOLDER HAVING CREDIT CARD NO.[protected] .
WE ALREADY SEND APPLICATION TO CANCELL MY CEDIT CARD & MEDICAL INSURANCE POLICIES ON DATE[protected] BUT THEY IGNORED THAT MATTER & DIDN'T EVEN REPLIED AT ONCE.
WE REQUEST YOU TO PL DO THE NEEDFULL & OBLIDGE IN THIS MATTER

THANKS & REGARDS
SHARAD KUMAR HEDAU

sir,
I using HDFC DEBIT CARD NUMBER IS [protected] & NAME SANAJAY KULKARNI.
YESTERDAY ABOVE DEBIT CARD WAS IN MY POCKET & AT 12:32 MY DEBIT CARD USED AT VODAPHONE BILL PAYMENT WOTRH RS 2002 AT MUMBAI. HOW IT IS POSSIBLE I DON'T KNOW & THERE IS NO SAFETY IN YOUR NET BANKING & DEBIT CARD

Dear Sir

I am holding HDFC Credit Card No[protected] in the name of Alkesh Gohil which was debited by Rs.38722 on 8th May 2012 , where i did not make any payment out of this card still my account has been debited by Rs38722 and got the message stating that amount has been debited for the YATRA DOMESTIC and used at Gurgaon which is not actually used by me . For that regards i made a complain to the customer care of HDFC Credit Card whose request no is [protected].But still that complaint not been solved by HDFC Credit Card department and my account is still in debit by Rs38722 which is not actually used by me.

This shows the lethargic approach from HDFC Credit Card department and this leads to the cyber crime of credit card.

I have already submitted written complain to locak polica station but they have not still registered my FIR.

For details or communication kindly contact me on [protected] or [protected]
Mail ID:alkesh.[protected]@gmail.com

Respected Sir/Mam,

में अमित मेहता S/o Sh सुरिंदर कुमार मुहला आदर्श नगर शाहकोट जिला जालंधर का रहने वाला हु | मैंने 16 नवबर 2011 को HDFC बैंक ज्वाइन कया था मेरा एम्प्लोयी कोड CA34348 है मजे मेरे बॉस SUKHWINDER SINGH NANDHA की वजह से जॉब छोडनी पड़ी | क्यों की उन की ROODH LANGUAGE थी | मेरे साथ उन्होंने कई बार गलत ढंग से बात की. |फिर मैंने 28 फरबरी 2012 को जॉब छोड़ दी और मुझे कहा गया की तुम्हारी तनख्याह( FULL AND FINAL ) एक महीने तक आ जाये गी | आज 16 MAY 2012 हो गए है पुरे दो महीने से ऊपर हो गए है मगर मेरी तनख्वाह अभी तक नहीं मिली मुझे | कई बार ऑफिस जा चूका हु बहुत बार फ़ोन किया सही बताते ही नहीं है हर बार नया बहाना | कबी कबी तो मेरा फ़ोन ही नहीं उठाते गलती से अगर उठा बी लिया तो किसी और को पकड़ा देगे और बोल देंगे की सर BUZY है या सर यहाँ नही है | कृपया मेरी तन्खवाह तो दिया दीजिये | मे क्या करू जिस से मेरी तन्खवाह मुझे मिल सके | मैंने कोई भी छुटी नहीं की बैंक से इस महीने फिर भी मेरी तन्खवाह रोक रखी है मेरी मदद करो
SHAHKOT JALANDHAR BRANCH CODE 1829 HDFC BANK इस बराच में बहुत गड़बड़ी है बहुत गलत काम होते है लोगो के SIGNATURE खुद ही बॉस कर देते है और जाली डिग्री भी बनाते है जिस के बदले में पैसे लेते है और बैंक में लगवा देते है फिर उस का बैंक कोड आ जाता है और काम करना स्टार्ट कर देता है एस्से बहुत काम है जो वो गलत करते है
AMIT MEHTA
[protected]
PLS HELP ME

Hi I am Suraj Kamble worked in HDFC Bank KalyaniNagar Branch in From June 2007 To Feb 2008 as Sales Excutive. I Cannot received PF. My Empoyee Code CK04123. Last 4 years i follow this problem to HDFC bank but they not take my problem sincerly . Please solved my issue.



SURAJ V KAMBLE

Cell.No.[protected]/[protected]

Copy of letter
To,
The Grivence Cell Officer,
HDFC Bank Credit Card Division.Thiruvanmyur,PO-Chennai-600041. Sub.-Cancilation o[censored]nauthorised deduction of Rs. 30000/- by country club, kolkata
Ref.-E_mails with Balaji RG,Deputy Manager - Correspondence Customer Services, HDFC Bank Credit Card Division and charged dispute form.
Dear Sir,
My credit card no HDFC credit card no [protected] was charged wrongly with falls statement for Rs. 30000/- by country club, kolkata with 18 EMI .It was verbally asked to verify the card balance against a purchase scheme of club member-ship for one time payment of Rs 71000/- and suddenly they (two club representative named Himadri Roy & Biswajit Roy) took the card and charged the amount at their club premises at Marlin Homeland 5th fl. 18-B, Asutosh Mukherji Road, invited by Rupa Chakraborty on 07/04/12, though on written document their office address is 86-B/2-1st floor Gajaraj chambers, park circus connector, Topsia road, kolkata-46. My balance was Rs.26004/- only on that time . They mislead the customers which may be viewed seriously and the said transaction may kindly be cancelled immediately.This is a crime with the customer as well as It is a totally ill-legal manner/ activity. It can not be done in any circumstances. You do not replied on this important point or, silent regarding on that very legal issue. How u permit the country Club to do so?
The receipt was wrongly made signed by them which I disagree totally. This is a crime with the customer which may be placed to Customer Protection Court / Consumer Forum. Informed for your kind consideration.
Your customer care was contracted by me on 9/4/12 at 18-00 hrs and the person with whom I talked with- Madam Mohua. On her suggestion I faxed one charged dispute form to yr. no.[protected] on 10/4/2012 and the same was dropped at your drop box at BBD Bag Br., Kolkata-1 with documents.
I send you E_Mail on 12/4/12, 13/4/12, 16/4/12, 19/4/12, 26/4/11, 27/4/12 ,29/4/12, .2/5/12 3/5/12/, 7/5/12, 11/5/12 at 6.04 pm and 6.23 pm.
Till date you do not reply the cause of '' overdrawn amount without my permission/consent", I asked you repeatedly and what is the term & condition?
You wrote in your last mail dated 11/5/12 "In this regard, we wish to inform you that basis the interactions you had with the merchant, we have initiated our liaison with the concerned merchant establishment on best effort and shall be in receipt of revert from them in 50 working days. In view of the same, we shall revert once we receive response from them and our investigations get completed. "
In ref. to the above, as you charge the disputed amount of Rs1667.67 for Counntry Club in this month statement dated-2/05/12, may be withdrawn immediately and sent revised statement for payment.
Kindly consider the case and do the needful immediately as I am a valued customer of your bank for a long time.
I request u to cancel the said transaction and refund the same to my card balance on urgent basis, otherwise I have to take the whole issue to CONSUMER FORUM/ COURT and also higher Court for protection of customer & also I have to inform the whole matter to Govt. Financial Institutes like as RBI etc.
The decesion is also to be taken by me for withwrawan my card-membership immediately from your bank for lifetime.
Enc.-Copy of E_Mail to Country Club With regards,
Dated14/05/2012 (Mr. Santosh Kumar Shee)
M [protected],Base Ph.[protected].
My office-O/o the CCA, WB circle.Dept. of Telecom. Govt of India.at 8. Esplaned East,
Designation- Asst. Communication Accounts Officer(Gazetted)


***Copy of E_Mail to [protected]@countryvacationsmail.com
Deduction of Rs.30000/- againest HDFC credit card on 07/04/2012 for vacation life membership o[censored]r club
FROM: santosh kumar
TO: [protected]@countryvacationsmail.com
CC:customerservices.[protected]@hdfcbank.com,Thursday, 26 April 2012 7:40 PM
Sir,
I and my wife were called for publicity campaign of your company with a offer of a free gift at your club premises at Marlin Homeland, 5th fl. 18-B, Asutosh Mukherji Road, invited by Rupa Chakraborty on 07/04/12, though we saw latter on written document your office address is 86-B/2-1st fl.,Gajaraj chambers,park circus connector,Topsia road, kolkata-46.
Your staff (two club representative named Himadri Roy & Biswajit Roy) placed some plans for membership of your club, verbally and with a rough white paper, no printed scheme was shown, which is suspicious.Also offered some drinks, and we accepted the drinks. On the time of discussion going on, your staff offered one scheme for Rs.71000/- and asked, was I used any credit card? What was the credit limit? I answered, I am not confirm, but it may be near about 30000/- .
Then Mr Biswajit Roy took my HDFC Card and suddenly charged the amount for Rs. 30000/-against my HDFC credit card no xxxx xxxx xxxx 9583, when my balance was Rs.26004/- only, which I found latter after some quarry , It was also surprising, on that time, the said scheme of club member-ship was for a total amount of payment of Rs 71000/- was required . How they charged my card without my consent and without any arrangement of balance amount?
The receipt was wrongly made signed by them which I disagree totally. I felt letter , I was totally trapped. This type of action against a customer is a serious misconduct, mislead the customers and totally illegal. Now I have no fund is ready for payment. As per verbal discussion, it was then stated by me that my mother was very recent released from a Nursing Home and an expenditure was done for 1(one) Lakh Approx which was paid by me and I have the documents .They agreed and said ,no,no, u not to give any payment now. But they did the wrong thing with us.
Also overdraft can not be done in any circumstances without my permission which is a very important point and a very legal issue also.
Your club staff agreed to give some Ph. nos. and name of old customer then at the table in writing, again at the outside of the gate they said it will be send by massaging. Then on that office reception on last week another senior staff said (Named Imtiaz) No ,No, It only can give our Customer Care If they think fit. What is this ,one issue and three different wrong statements.., what is the policy ? I[censored] have anything!
So, I request u to cancel the said transaction and arrange to refund the same to my card balance on urgent basis,otherwise I have to take the whole issue to CONSUMER FORUM COURT, CONSUMER MINISTRY, GOVT. OF W.B. & also I have to inform the whole matter to Govt. Financial Institutes like as RBI etc., also I can go to the Higher Court because the matter is a case against PUBLIC INTEREST which are informed for your kind consideration please.
Kindly consider the case and do the needful immediately.
With regards,
(Mr. Santosh Kumar Shee)
Designation- Asst. Communication Accounts Officer(Gazetted).
Office-O/o the CCA, WB Circle, Dept.of Telecom. Govt of India. 8, Esplaned East, Rear Building, Kolkata-69.
M [protected], Ph.[protected]R),[protected]O).
(**Different reminders also send to Country Club, kolkata on 27/4/12, 30/4/12, 7/5/12, 11/5/12 etc. and over phone also to their three representatives as stated above.)

Sub: Complain against HDFC Bank credit card division- Kolkata. After settlement Card: [protected] dues but yet
not delet from CIVIL report. For that subject DHFL kolkata branch refuse to pay HBL loan after take processing fees advance.

Respected Sir/Madam,
I am Sankar Das Of South Habra, Swamiji Road, Habra, North 24 Parganas, Westbengal, 743263. By profession I am businessman. Nature of business is Cement sub dealer. Very recent I submitted a HBL loan application in DHFL kolkata Branch for purchase a ready house of our locality. I need Rs 850000.00 (Eight Lakh fifty thousand) as a loan. I have wife & 2 children they all of are select the property for our residence purpose. Last 2 months before I applied this loan in DHFL. After everything inspection now they are told me that they are unable to give this loan due to my "Civil negetive report". My family members are now totally tense about this subject. DHFL concern told me that there are two negetive report in my civil report. 1) Over dues in favour of my useing HDFC Bank credit card. The credit card number is [protected].Before 2 years I have a account with HDFC bank when HDFC bank credit card division sanction a credit card in favour of me.I am not comfortable with this technology so firstly I can't used this card. After some months listen about this method slowly I used this card for purchase some household & pursonal materials & also repayment this dues within their mention time properly. They are told me that if you repaid your dues within 52 days of your billing date when there are no interest will be paid but when they send me statement I found that Rs 200, 300, 400 etc added with that bill. This is very unhappy of me. When there are also a subject happened that was HDFC bank credit card division customer care over the telephone a health mediclaim policy issue in favour of my family. After every month they send me a bill of statement of that mediclaim policy.This is very wrong with me because when I have already mediclaim policy for my family. So after some months I called the representative who endorse the credit card. I told him every things he also agrre with me that no one company issue mediclaim policy over the telephone without the signature of applicant. Then I called the representitive of HDFC Bank credit card division then after all discussion he understood my problem & also agrre with my argument. Then after some days they are send me a proposal for settlement this dues. When I totally settlement this dues with Rs 8000.00 (Probably when dues was 16000.00 approx). They give me settlement copy & Rs 8000.00 bill. 2) Onether dues in Civil report is Loan against Share Rs11000 (Approx). I somely declare that I have not any loan against Share.I have only a demat account with Anandrathi Share & Stock Brokers Ltd. There I have only Rs 426 is debit balance & I have 1137 KGL (Karutari Global Ltd) share in my account. I have also attach this application all relevant papers scan copy.

So Sir/Madam you are easily understood my problem. I am a businessman I can't purchase this house without HBL loan. My wife & children everyday told me that when we would be honour of this house?? but I can't tell them "Your husbend or father's profile is negetive in the Civil report so company yet not agree for funding". After investigate all things you will be give any suggesstion for that subject???? Sir/Madam I request you that after investigate all things in favour me & if satisfied of my statement when please take proper step in favour of me & also inspect my business reputation in our locality. Sir please to do somethings for my appeal to take HBL loan for purchase ready house for my family members. I hope your kind cooperation. I wish your ever success in future.
Thanking you.

Place:South Habra, Habra Yours Faithfully
Date : 12/05/2012 Sankar Das





My Particulars are given below:

1) Name : SRI SANKAR DAS
2) Fathers Name : Sri Bhuban Ch Das
3) Address : South Habra, Habra, 24 Pgs(N), Westbengal, 743263
4) PAN : ANOPD5869M
5) Date of Birth : 10/10/1965
6) Contact No : [protected]
7) Credit Card No : [protected]

Note: Attach with this application 1) Settlement Bill 2) Settlement no objection copy. 3) Share stock statement ledger
4) Companies declaration mail.

I have applied for loan and got approval but still property is under process of approval since 4 months.
After getting into touch with branch office they can't give us proper info and even direct person contact who is looking after the tech. & legal clearance of the property in Mumbai.

The service of HDFC is very slow and complicated as compare to other pvt. bank in the market. They should improve their services of home loans.

Executive, who has collected doc. from us is also given us false information that project approved by bank and now we are facing the lots of problems due to fraud executives of the bank. They are giving us fake information even they are representing to bank.

Indirectly bank is involvee in the things made by executives like as providing wrong information, giving improper knowlege, making misrepresentation etc.

HDFC : Pls note above & take care.