HDFC Bank Complaints & Reviews

Hello Sir/Madam,

I am currently in USA for a training purpose and was issued a HDFC forex card by my company for my expenses here (and i do not have an account with hdfc). Unfortunately i have lost my card during my stay here . I have immediately contacted the HDFC customer care and blocked the card. The card was blocked on 10Th of April 2012. I also requested for a new forex card with the amount transferred to this new one. I have asked the customer care representative the process for re-issual and does my company needs to be involved in this - he suggested otherwise and that i can do it myself.

I was told that it would take 7 business days for re-issual of the card and it would be shipped to my home address back in India. I waited for 7-8 working days and was glad that the bank was processing this quickly enough. But unfortunately i didn't receive my card till date 26Th April 2012. I have raised a complaint on The 21Th April 2012 and haven't heard from that either (be it a call or an email that would indicate the status of my card). Its rather disappointing and frustrating as i have to go through this when i am not even in my home country and i have to depend solely on the money on that card. It would be greatly appreciated if something can be done to expedite the process.
I would be glad to share any additional information on this - you can email me on akhila.[protected]@gmail.com for the same.
Greatly appreciate any quick action to this item!


Thank you,
Akhila

Hi.

I am maintaining a salary account with the HDFC bank . i tried
to withdraw my cash from my account. But that was unsuccessful.Following Cheque/Ref. No. given below

3RD PARTY CASH TXN INC ST & EC 030412
3RD PARTY CASH TXN INC ST & EC 040412
3RD PARTY CASH TXN INC ST & EC 280312
3RD PARTY CASH TXN INC ST & EC 150312

Could you please revert the amount and do needfull.

SIR,
ON DATED 23/04/2012, I DEPOSITED ONE CHEQUE NUMBER 215588 OF AMOUNT 3,66,000/- IN THE CURRENT ACCOUNT [protected] IN THE NAME OF SUKHDEV SINGH HUF FROM FROM OUR C/A[protected] TRUSTLINE SECURITIES LTD IN THE MORNING TIME AND THIS IS ONLY FUND TRANSFER FROM OUR ONE A/C TO OUR ANOTHER ACCOUNT. BUT THEY DID NOT TRANSFER IN THE SAME DAY .ONDATED 24/04/2012 I VISITED THE BANK AT 9.30 A.M. AND ENQUIRE ABOUT THE CHEQUE BUT THEY DID NOT BOTHER, AFTER ONE HOUR THEY TOLD ME THAT WE WILL TRANSFER THIS CHEQUE IMMIDIATELY. BUT I REQUEST THE STAFF THAT MY CHEQUE WILL COME IN CLEARING AGAINST THIS CHEQUE SO PLEASE CLEAR THE CHEQUE. AT 10.40 A.M. AFTER PUNCHING THEY TOLD ME THE CHEQUE IS CLEARED AND THE FUND TRANSFERRED IN YOUR ACCOUNT AND ALSO BANK PROCESS ZIP, HOLD ALSO CLEARED. BUT AT 2 P.M. MY CHEQUE OF CLEARING CHEQUE NO 058327 OF RS. 200717/- DISHONOURED AND WHEN I RECEIVED MOBILE MESSAGE I VISITED THE BANK BUT STAFF DID NOT CORPORATE ME & WITH THE HELP OF CLUSTER HEAD ASHU JI THIS CHEQUE CLEARED AT 3.30 P.M.
IN THE EVENING TIME MR SACHIN INVITED ME IN THE BANK CABIN OF MANAGER FOR SOLVING THE PROBLEM & WHEN I ENTERED THE CABIN MR SACHIN BRANCH MANAGER WITH TWO HIS FRINDS WHICH ALREADY INVITED BY HIM ( NOT BANK EMPLOYEES) SEATING IN THE CABIN AND MR SACHIN WITH THEIR FRIEND THREATED ME & MISBEHAVE ME AND MR SACHIN COMPEL ME FOR CLOSING ALL MY ACCONT IN THE BANK.SIR THAT MR SACHIN PLAY AS GUNDA IN HIS OFFICE CABIN.HE ALSO TOLD ME THAT MR ASHU CLUSTER HEAD IS HIS FAST FRIEND AND MR ASHU WILL FAVOUR HIM.
.SIR I AM REPUTED OLD PERSON IN BATHINDA & I AM MEMBER OF ALL CLUB ,ASSOCIATION AT BATHINDA.MY SON WHO IS BTECH-MBA WORKING MNC REPUTED POST AND MY DAUGHTER & SON IN LAW ALSO REPUTED DOCTORS . I AM PREFERED CUSTOMER OF HDFC BANK LTD AND I AM CUSTOMER OF HDFC BANK FROM LAST 20 YEARS WHEN THE BANK OPEN THEIR BRANCH AT K G MARG, NEW DELHI. MY CUSTOMER ID 239326 IN THE HDFC BANK. SIR, I HAVE NEAR ABOUT 20 SAVING ACCOUNTS AND CURRENT ACCOUNTS IN YOUR BANK.NEAR ABOUT 500 ACCOUNT OF MY CLIENTS IN THIS BRANCH .AT THE OPENING TIME OF THIS BRANCH (BRANCH NO 0187 GURU KANSHI MARG, BATHINDA,) I ALSO HELP TOO MUCH FOR HDFC BANK FOR OPENING NEW ACCOUNT IN VARIOUS PRODUCT AND FOR COLLECTING DEPOSIT. I ALSO MOTIVATE ALL MY CLIENTS FOR OPENING THEIR SAVING ACCOUNT AND DEMAT ACCOUNTS IN THE BANK. I REFERED SO MANY PREFERED ACCOUNT FOR THIS BRANCH. SIR I HAVE NEVER ANY PROBLEM IN THIS BRANCH FOR ANY SERVICE BUT PRESENT NEGATIVE BEHAVIOUR OF THE SOME STAFF & MISBEHAVE BY BRANCH MANAGER , TROUBLE ME. PLEASE TAKE THE ACTION.

THANKING YOU,

YOUR’S FAITHFULLY


DATED : 24/04/2012 GURMIT SINGH SODHI
AUTHORISED SIGNATORY
G.S.SODHI & CO C/A [protected]
SUKHDEV SINGH HUF C/A [protected]
TRUSTLINE SECURITIES C/A [protected]
MEMBER OF NATIONAL STOCK EXCHANGE & BSE STOCK EXCHANGE
TRUSTLINE COMMODITIES C/A [protected]
MEMBER OF NCDEX AND MCX
MOBILE :[protected]
Email:- [protected]@gmail.com
[protected]@yahoo.com

Hi

This is to bring to kind notice that I Jatin Makhija is having an account in your prestigious bank HDFC with the account details mentioned below. Also my father Mr. K.L. Makhija, mother Ms. Shakuntala Makhija and sister Arti Makhija are having same sort of accounts too.
We opened our accounts with zero AQB balance & FD of Rs. 1,00,000 in each of them, & at the time of opening ,it was clearly mentioned that there is no need of maintaining any balance , but as per some policy initiated from the month of Jan’12 there is a need to maintain minimum balance as per the account you have.
This information was not at all communicated to any o[censored]s & when in the month of April’12 my father made a random visit to bank & got to know that on each account a penalty of 551Rs per month starting from Jan’12 has been imposed with no notice i.e. approx.. 2200 from each counting to round about Rs9000 in total
When asked to refund that as there was no notification, the officials there didn’t entertained what my father was saying. He has already made around 10-12 visits in the E-216 East of kailash office branch and no justice is provided.
After such things happened I personally accompanied my father & had a word with the PB authorizer Raman Kumar who along with his manager Mr. Deepak Oberoi didn’t responded to our problem well & after a handsome amount of brainstorming session with my father we had to prematurely close one FD of 1 lakh & deposited 15,000 each in two of the accounts, which again was a loss venture as there were deductions for breaking the Fixed Deposit, Rs. 1159
This kind of behavior of the officials & unnecessary deductions are not at all expected nor acceptable to us.
Kindly look in to the matter & provide the refund as well compensate for the same.

Jatin Makhija : Account No. : [protected]
K.L. Makhija : Account No. : [protected]
Shakuntala Makhija : Account No. : [protected]
Arti Makhija : Account No. : [protected]

You can contact on any of the below mentioned numbers.
K. L. Makhija ([protected])
Jatin Makhija([protected])

Looking forward for a quick & crisp action.

Regards
Jatin Makhija

Dear Sir/Madam,

I have taken two personal loans with HDFC to complete my house in addition to SBI Home loan. Now I have completed my house and would like to close the personal loan with HDFC so that I can keep only the home loan. But when I approached HDFC help desk they haven't provide any option. But if I continue all my loans I need to spend more than 80% my salary as EMI which would seriously affect my other personal spending and the same lead to so many personal problems. Please kindly help me to close both of my HDFC personal loans.

Thank you.

My Loan a/c Numbers:
1 ) [protected] EMI Rs.21168.00 9 months completed
2) [protected] EMI Rs. 10400.00 2 months completed.

Regards,
Sankarganesh

Email:[protected]@gmail.com

Dear Sir ,

HDFC home loan division is taking customer for granted. . Details are as below .

Home loan account no[protected]. EMI Rs 61946/-

1. Payment for Feb 2012 was delayed due to PDC cheque dtd as 30.02.12 ( Date was invalid )

The communication in this regard was posted to me on 29th Feb from HDFC office and I received it only on 9th March with due date for 5th March.

Penalty was levied for delayed EMI payment cleared on 12th. Only EMI cleared and penalty payment was kept pending on request to bank for waiver.

2. PDC cheques for March 2012 , two SBI cheques were submiited EMI amount by mistake. Both cheques were presented by the bank and dual transaction posted in my account , I did visit Gurgaon HDFC branch and informed about dual payment debited from my SBI account , I was informed this will be adjusted for April 2012 . Subsequently i got a communicaton form bank that April cheque will also be presented and this double payment amount will be refunded back , i received the cheque dated 15th April for Rs 61467 /- against the amount 61946 /- .On clarifying with the bank they confirmed the penalty charges for March delayed payment is adjusted against this refund.I don't find any logic in this adjustment. Additional amount debitted from my account should have been refunded back with accrued interest for 15 days .

Also two cheques collection for the same month is not acceptable even if customer had submitted the PDC by mistaek. This looks very unethical when they are enforcing interest payment on delayed payment.

Please look into this and update the way forward. I have all mail communication in this regard and also the bank statement for all transactions.

i have opted Two Wheeler Loan from HDFC Bank which has been cleared in Dec 2011 but i didn`t recieve my NOC tIll now as per HDFC Bank if amount is cleared then NOC get delivered at mailing address automatically & i have waited till 3 months but not recieved then i have visited hdfc centre for the same where they asked 250/-rs from me to get NOC it means that i have given Intrest on the amount which has been cleared & no EMI was reversed...

Dear sir,

I am writing on the behalf of my company Logic IT Solution Pvt. Ltd.

I have an Current account with HDFC bank and all the foreign money transaction will be done through this bank.

From the last few days i am facing problem in recieving money from my client.

They deposite the money in our company account and after many days no money will be credited in our account.

When we ask for this to our client then they told us that they have make the payment and they have the receipt of this.( I am attaching two receipt )

I complaint regarding thins to our bank's (HDFC Bank Sector-63) manager and he asked me to write an email regarding this. I write mail and send it to

bank manager but it is failed because of mail box full then i call him regarding the status but still he do not know where is money gone.

Please see the issue and help us.

Thanks & Regards,

Logic IT Solution PVT. LTD.
B-77
Sector-64
Noida- 201307

[protected]

i have applied for a loan to purchase a land. after completing all processing of documents they refused to sanction the loan .



ranjith pc

Dear Concern,

My self Yatendra Singh Bisht.I have a personal loan a/c no 18742742 an amount of 290000 in HDFC BANK, For which payments are made
regularly.But this month i lost my job due to cost cutting in my company.So i am not able to give EMI from this month.Please give me time 5 to 6 month time to give this loan.ank bank person is pressure me to give EMI i told all the thing which one happen with me and till date i don't got a job and how can i give my EMI if i don't have job.And bank give me loan on my salary base my net salary is Rs 22488 and my EMI is 8519 Rs.So please help me. I have already complain to RBI against bank.

Name :- Yatendra Singh Bisht
Loan A/c no :[protected]
Bank Name:- HDFC BANK
Contact No:- [protected]
Mailing Add:- Yatin.[protected]@gmail.com

Dear Sir,

Regret to say that your down the line making fool of customer,First they offer pre approved Personal loan to me and when i forward the doc's to them now they are not replying on the same.If your company can't give pre approved loan to customer why you offer pre approved loan to them.....
For your kind information i am forwarding details of pre-approved loans as follows..

Name of Customer : Gauri Shankar Agrawal
Pre Approved Loan Amt : 88000
DOB :1 Aug 1988

Dear Sir,


My personal Loan No is 20938240 with Loan amount 4 lakh. I have applied for this loan in Mid of March to HDFC Bank ( Personal Loan Dept.) & requested to disbursed this amount before 20th March to avoid Interest on mentioned amount. But this date was delayed by Bank & disbursed the 386799/- rupees amount after charging additional interest & processing fees & tax. Also Bank issued the loan statement stating that My first EMI ie 13720/- started from 4th May 2014 due to delay in disbursement of Loan amount. So as per bank confirmed & as per issued statement on 28/03/12 my first EMI started on 4th of May 2012. But actually Today on amount of 13720/- is deducted from my account with Cheque no 458474 which is not as per statement & also no one from Bank, has given prior intimation regarding this EMI. Now my balance is low due to this cutting & already I have issued cheques to other Party which will get bounce if the party has submitted that cheque.



This problem arises due to without intimation & post deposited of cheque By HDFC bank. No one responding properly.

Every one is saying action will be taken But in whole day they are just checking no one replying.


If this will not resolved soon then I have to go in to consumer court. Try to resolve this issue as soon as possible.

HDFC complaint no is[protected].


Thanks & Regards

sir,
I have cradit card no [protected], but still have not recive any statement on my postal address/ estatement on registerd mail id ,kindly take it seriosly because i have complaint many time on customer care but their is no responce till now.

with regards

SURYODAI SRIVASTAVA

I will apply for cheque book in that time they will say we are unable to give u cheque your limit is cross after 3 month they will sent me a cheque book . The cheque book is recive in HDFC muzaffarpur branch on 07/02/2012.what can I do on this case .

Yours
Kishore sarraf
[protected]

I created netsafe card to open an account in google play store. But google doesn't except it. So i cancelled it. According to HDFC if i created netsafe card from a Debit card then on cancellation of netsafe card refund should be given in 3 working days. It's been a week, i cancelled my netsafe card on 12/4/2012 and today is 21/4/2012. I never received refund. Can anyone help me?

Sir,

My Name Is Pavan Kumar Varma My brother was unfortunatly died due th Heart Strock .My brother was taken personal loan at HDFC Bank.Bankers was forced my family to pay the all dues .Bankers was not coverage any insurence


Thanks,
Pavan KUmar Varma
[protected]
[protected]

Dear Sir,

I have submitted my PF withdrawal forms to my previous company HDFC BANK LTD, and they have sent it to the EPF, Bandra office. Those documents are received by the office in the month of october 2011.

It is almost six months over, but still the amount is not deposited into my account.

My PF number is: MH/BAN/46135/141200.

Please process my withdrawal application as soon as possible.

Regards,
Sapandeep kaur ALAG.
[protected].

SIR

I HAVE TAKEN POLICY FROM HDFC LIFE POLICY NO. 14808039 IN THE NAME OF NIKUNJ THAPAR R/O FLAT NO 14 JUPITER SOCIETY VIKAS PURI NEW DELHI-110018.THE POLICY WAS TAKEN LAST YEAR AND TILL DATE I HAVE NOT RECEIVED MY POLICY BOND.ON VISIT TO HDFC LIFE OFFICE AT BIKAJI CAMA PLACE ON 14/04/2012 IT WAS TOLD TO US BY SURPRISE THAT THE POLICY BOND HAS ALREADY BEEN DELIVERED TO THE SECURITY GUARD OF THE SOCIETY . NOW HDFC LIFE BEING SUCH A REPUTED COMPANY GETS ADOPTED SUCH AN UNFAIR/UNETHICAL ATTITUTE TO GET THE POLICY BOND DELIVERED TO A SECURITY GUARD. FAIL TO UNDERSTAND HOW CAN MY POLICY BOND BE DELIVERED TO A SECURITY GUARD BEING A MATTER OF MY PERSONAL FINANCES. AND MOREOVER TILL DATE I HAVE NOT RECEIVED MY BOND. PRESENTLY I NEED THE MONEY BACK AS REFUND WITH THE INTEREST OF HARRASEMENT AND MOREOVER THE SAME IS REQUIRED FOR MY SISTERS EDUCATIONAL PURPOSES. AS PER THE LEGAL GUIDELINES THE FREE LOOK PERIOD IS ONE MONTH FROM THE DATE OF RECEIPT OF THE BOND AND THE SAME HAS NOT BEEN RECEIVED BY ME SO I REQUIRE MY POLICY AMT OF RS.1 LACS WITH INTEREST BACK. WHEN THE POLICY WAS REQUIRED AS A MATTER OF SALES PRACTICE BY HDFC LIFE/HDFCBANK PEOPLE WERE AFTER MY LIFE TO TAKE THE POLICY DUE TO THEIR TARGETS. NOW THEY ARE SAYING THAT THE SAME HAS BEEN DELIVERD TO THE SECURITY GUARD AND I CANT GET MY MONEY BACK. THE SAME IS A PRACTICE OF MENTAL TORTURE/HARRASEMENT/UNLAWFUL/ILLEGAL/AGAINST CUSTOMER PRACTISE BEING FOLLOWED BYHDFCLIFE/HDFCBANK.CONTACT NOS [protected] E MAIL IS [protected]@gmail.com

I took a car loan from HDFC bank in Mar'11. But now when I need to sell my car they are asking for prepayment charges as high as 5% and they do not have any provision to tranfer the loan on the buyers name provided his credit check is good. This is a clear case of looting from the customer. I feel the RBI should put in some norms where in such looting can be stopped. We are slogging whole day and we are looted of our har earned money by such lenders.

Dear Sir/ Madam,

I recently placed a redemption request for my HDFC Mutual Fund at the HDFC AMC located at Borivali West on 9th April, 2012 folio #3709940/57 purchased on 23rd March 2007. Along with the request for redemption I also submitted my new bank details (Citi Bank) so that the credit would get posted to the right account. I was asked to submit a cancelled check for my old account (HSBC) and new account (Citi Bank), which I did submit. I was notified by the bank representative that the amount will be credited to my account on T+3 basis.

After waiting for the completion of above said time period on Friday ie. 13th April, 2012 when the amount wasn’t credited to my new account (Citi Bank). I contacted HDFC MF Customer Care and was informed that the amount was wrongly credited to my old account (HSBC). After spending hours speaking with different HDFC executives and their senior management team, I was informed nothing can be done about the redemption going to the wrong/ old account (HSBC).

Since my old account (HSBC) has been inactive for a period of more than 5 yrs the procedure to reactivate the account involves submission of various documents and a processing timeframe of 21 business days.

The redemption request was placed after holding on the units for 5 yrs at a low NAV in order to utilize the funds for an immediate financial requirement. If it was known HDFC would put me through such a hassle I would have never invested in HDFC MUTUAL FUNDS.

I would want HDFC to take ownership of the situation and transfer my funds in the correct account as mentioned in the redemption request, rather than just not providing any assistance in this situation. Also this whole delay has caused me a lot of financial and emotional losses.

Hoping to receive a quick response.

Thanks & Regards,
Cysel Dsouza.