HDFC Bank Complaints & Reviews

My HDFC Card No.[protected]

This is with reference to the later recd from HDFC Bank date 02-Mar-2010, stating that they have recd the copy of Transaction for below dispute Amt 1530.00 raised by me.
And also they have debited my Account for the same .

they have also send me the charge slip for Rs. 1530.00 but I want to clear that THE CHARGE SLIP SIGNATURE IS NOT MATCHING WITH MY SIGNATURE (as per Attachment)
THIS IS FRAUD TRASACTION DONE BY ANY ONE ELSE . How can they accept this transaction without verifying the Card Holder sign.

Deaar sir/madam,

, I have not signed below charged slip, nor physically present at the time of Transaction.
And also my sign is not matching as per the record given to the Bank.


I totally denied this Transaction . Kindly reinvestigate and credit my account with Rs. 1530.00 with penalty charges.

Regards,

Sunil

Contact :[protected]

Read it do not basket it as the matter is very much serious.

This has reference to my previous mail regarding the payment of credit card. I have requested several time to the
persons and the ladies calling from the following nos

[protected],[protected],[protected],[protected],[protected],[protected] as stated in my email
and subsequent threatening calls from the numbers even to my son who is no where concern with all the matter.

Yesterday again I have received the call from the bank or the recovery agency ,for makeing the payment. I told them that I know that it is due and over and I am not able to pay this amount right now. I asked them to make the payment next month. On this the concern caller pass the comments to my son

" अगर तेरा तेरे बाप से कोई रिश्ता नहीं है तो अपने बाप को गली दे! बैंक ने रोटिया तौरने को पैसा दिया है बैंक के पेसे से तेरा बाप का घर चलता है.! बेशर्मी की भी हद होती है! चल जल्दी से खड़ा हो और बैंक जाके पैसे जमा करा के आ, वर्ना हम तोह ऐसे ही फ़ोन करते रहेंगे और तू हमारा कुछ नहीं बिगड़ सकता..

Is this the way to pressurised a person. More over one of the boy Mr. Lalit ( mob No [protected] )came to my house yesterday about 6 PM i.e on 22.03.2010 and then he dialed a number where one Mr. Hervinder had a conversation he is very soft spoken to kill a man. I told him about all the factors.
The limit is now unbearable and the treatment is with me like I have stolen the money from the bank and if I will not pay you people kill me.

Again in the morning Mr. Lalit and Mr. Harvinder forgot the conversation and again pressurised for the payment.

I have no other alternative either I disappear or I will have to use some unfair measures for my self because these people did not allow me to stay in my house peace fully.

Is there someone senior and responsible from HDFC Bank who can resolve these issues and stop these phone calls?? Kindly understand I am a responsible person who wishes to make the payment and clear the whole balance.



Ashok Beri

HDFC CC NO [protected] settled with bank. Settlement Letter Ref No:069942 via 2 cash installments of Rs 17685 & 2500(Total Rs. 42685) dated 27/01/10.

However my HDFC Salary Sav A/c [protected] was marked lien without information on 06/03/2010 & all funds were captioned for the CC balance of Rs. 25493.75 on 21/03/2010.



I have completed settlement as per the banking laws & with completed honesty. I have void Settlement letter from bank for the same. Now Bank ceased & withdrawn salary from my Salary A/c for illegal outstanding of Rs. 25493.75 by claiming invalid Settlement. I am in Financial Crises due to which I am not able to sustain my Family of my wife & 2 year old son. Also I am not able to pay my Housing Loan EMI creating a jeopardized situation for me.

I have communicated this issue with HDFC Branch Personal Banker Mr Bipin Sivdasan (Tel:[protected] and he has escalated this to the Legal Manager Dipti Parik (Mob: [protected] Tel:[protected]/5) but haven’t received any response from them. Also I have send the letter to Chennai office and Logged complaint to HDFC bank Customer Care with Ref No: [protected]. But haven’t received any communication from them.



I want Serious Legal Action against HDFC Bank with reversal of the withdrawn Funds from my salary a/c and Compensation of Rs.25000 for the loss occurred due their harsh steps of ceasing my a/c.

Also removal of my name from CIBIL List of Defaulters.

I was a ex-bank employee of HDFC bank (after Centurian Bank of Punjab merged in HDFC BANK Ltd.)
On date 25th Jan08 when i was in Centurian Bank of Punjab Amt. of Rs. 50000/- was withdrawn from my account without my consent & without any reason. from Bikaner branch (eCBOP) As per system the txn was inputted by user RAVI5210E and authorised by ANU5949E.

Compliant for the same has been made thrice to local branch manger (Mr. Amit & Mr. Rathore) in Bikaner Branch as i was posted in Bikaner at that time. also mailed the same to Cluster Head Mr. Rajeev Bhargava

but nothing tuned up till date. I also have the same on mail i m following up with them since long and nothing is done till now.

Account Holder Name :- Piyush Pal Singh Dhaka
Account in Branch:- Park Street Jaipur

AC no. Old [protected]

New [protected]

Dear Sir,

I am the owner of this credit card with HDFC bank card no 43467810********.The bank has been harassing me for so long.

I have purchase one window A/C with some other purchasing around Rs.26000/- before purchase I asked the bank for EMI than the bank says that is possible and you can purchase after purchasing I have call to bank for EMI than the bank says EMI are not possible now I have been paid Rs.14909/- till last month but my outstanding amount is still increasing which has reached to Rs.37087.20/- bank keeps on charging interest.

The whole story is like this

I earlier talked to one of their reps he said He will convert whole amount in to EMI and your EMI will be 2087/- per month. I said fine. Than I paid Rs.2087/- on 9th July 09 to Mr. Somdutt Dhawan (Executive HDFC Bank). Next month (Aug 09) someone called me and said we have not any information about EMI and he spoke to his boss and said to me that pay Rs.900/- which is minimum amount and I will try to convert your amount in to EMI. I said fine and paid Rs.900/- on 22nd Aug 09 to Mr. Sonu (Executive HDFC Bank). Next month (Sept. 09) again I received a call by Mr. Sonu and he said your EMI request under process and you must pay Rs. 1590/- than I paid that amount to him on 3rd Sept. 09.Next month (Oct 09) Mr. Somdutt Dhawan called me and said your EMI amount is Rs-2087/- than I asked to him about last two month story than he said your due amount already has been convert in to EMI and your latter with details send to you within a week than I paid above amount to him on 18th Oct 09.next month (Nov 09) again Mr. Somdutt called me and told your EMI amount is reduce now you may pay Rs.1150/- I sai fin and than I paid Rs-1150/- to him on 5th Nov 09.Next Month (Dec 09) I received a call by Mr. Sonu and he said me last story that EMI under process than I asked to him about Mr. Somdutt than he says he is not aware about him than I confused and stopped the payment but Mr. Sonu suggest me that if you don’t pay that amount than your previous paid amount can be lost and he insure me that every thinks are cleared than I paid Rs-1700/- to him on 22nd Dec 09.Next month (Jan 10) again I received a call by Mr. Sonu and he repeat same story than I said fin and paid Rs-1718/- to him on 6th Jan 10. Next month (Feb 10) again call me by Mr. Sonu and take Rs-2000/- on 21st Feb 10. Now I have been paid Rs-14909/-till date and I have all the receipts. Now I received a call by Costumer care and she said your card over due and your minimum due amount Rs-1500/- some things than I asked about my previous story than I shock that above all commitment are false and they have not any record of request for EMI than I submit a request for final settlement of my card to convert in EMI of my due amount after few weeks I received a call from costume care and she said your due amount has been convert in to EMI after less 13% amount on over all due amount Rs- 37087/- and you must be pay in 8 EMIs and each EMI amount will be Rs-4032/- than I said hold first I will discussed with our clique than I will be informed you.

Now I don't understand why I do it should be settled with some dignity without harassing the consumer. Now keeping in mind I have used the card for 3 years. After all they have done with my family that is not acceptable at all. Is that what we deserve as Indian Citizens?

They have destroyed all my credit history too. With all fake commitments. I don't know what to do. I am just 32 yrs old and this bank has made my life hell. Please Help me.
Thank you

Sincerely,
Rahat Noor
M-[protected]

I am Mr. Suman Kumar Das, Executive Director of Banmala Commercial Pvt. Ltd. using HDFC Platinum Plus Credit Card since long, and I was very happy with you untill one of your telecaller Ms. Saoli Mitra misbehaved with me very badly. She was trying to cantact me for making the payment as the due date was over. I didnt receive the phone because i was very busy with my personal life. Then she contacted my manger on 20.03.2010 at 4.00 p.m. approx from telephone no. 44053619. Last time when the payment collection boy came to me, I gave my manager no. to the boy and he called my manager and collected the payment. From that record Ms. Saoli Mitra got the phone no. and called my manager and asked him "why he was not picking up the phone? was his intention not to make payment.".

Today Ms. Saoli Mitra called me at 12.42 p.m. from phone no. [protected], and asked for the payment. Then I asked her why did she insulted my manager. and she told me " without talking too much when I will make the payment." and she was continuously shouting at me.

Is this the way HDFC Bank Credit Card section train their telecaller to behave with their customer?

I would request you to check my history with my credit card no. I also think if this continues then HDFC will loose their valued customer.

I dont know how you will treat this matter, but i think i will give a sencond though to use HDFC Credit Card.

Thanks & Regards

Suman Kumar Das

respected sir,
i attach 2 photos of bank statement. please find it. IN MY SAVING ACC. THERE WAS A DEBITED 3413 RS. FROM BANK AND I WAS GAVE APPLICATION TO THE BANK BUT I DIDNT GOT ANY REPLY FROM BANK SINCE LAST 2/3 MONTHS. AND ON 20/03/10 HDFC BANK BRANCH MANAGER , KAPADWANJ BRANCH, DI- KHEDA, HE GIVE ME SUGGATION THAT IS CLOSE UR ACCOUNT.

I having credit card of HDFC BANK & taken loan aginst credit card b& regulerly paid installment as per bank statement per month but financial charges levied by bank is not understandable. Since last 3 year i had paid instalment regulerly but loan amount balance is still remain ,my installment is gone only for finance charges? pls.give suggestion

My card no is [protected] which has been lost in Nov.09. I have informed the Bank but no cognigence taken/nor fresh card sent but reminders for payments of balance amount is frequently coming. I have not received bills from Nov.09 onwards though I have advised my new address -2- times. I onceagain give my address :
Kiran Prakash,
Senior Manager
Bank of Baroda
Bihar Regional Office
"Anand Vihar" 4th floor,
West Boring Canal Road
Patna - 800 001
mobile - [protected]

there is harraresd working conditions for female employees in hdfc

i refill bsnl 55 Rs Rcharge through hdfc online prepaid refill service on 13th march
balance not received amount reduced from my hdfc bank account no [protected] transacition no[protected]

HDFCComplaints - House Loan Application Status
HomeLoan Application Status
I had applied for a housing loan with HDFC BANK
Till today i am searching for my status of application
the concerned DSA is also unreachable.
I am still waiting for my papers and cheque that i had deposited with them.
The DSA (HQL GLOBAL P.LTD.-Ahmedabadmr.divyesh mob ;[protected],[protected]) .did not give me any reference number.
I am not sure how pathetic the service can be.
Numerous times i have called their customer care number, so many times i have visited AXIS BANK,
but seems all have deaf ears (from top to bottom in hierarchy).
Now this is my last resort to sort out the issue.
Kindly Help.
Thanks and Regards.
HARESH RAMOLIA
[protected](

Sir,

This is to bring to your notice that I, Lalit Valecha, holder of Policy No. 13444867 & 13444868, victim of a misleading sale by the HDFC Bank Staff. I had surrendered both of my policies under HDFC Standard life's free look cancellation withing 15 days of issue of the policies. And i was been conveyed by the staff that the refund will take place within 10 days of surrendering the policies for cancellation.

Its been more than a month, as i submitted both of my insurance policies on the 16th day of Feb, 2010.
The premium amount paid by me is Rs. 1 lakh for each policy.

Please look into the matter.

Warm Regards,
Lalit Valecha
Cell:[protected]
R/O - G-13/3 Malviya Nagar,
New Delhi - 110017

dear sir,
My father was died on[protected] in pune. i'm in job in gorakhpur when father got ill and i reached pune my father was in 80% comatic position due to siever brain hamarage. After his death we shifted his all bag & bagage to my home town.
my mother was also suffering from thiorid and depression so i shifted her to delhi for treatment with all my father's document's.
i was not aware that HDFC bank has issued any credit card to my father. Yesterday a phone call came by the no. [protected] they told me that my father has been issued a credit card by them and transactions has been done by the same from [protected] to[protected] in delhi and they used abusing language against me and my family.
sir, when i'm not aware of any credit card and any transsactions against them then why the bank officials are harassing me & my family.
sir, i've lost my father the place which can't be filled.
rightnow i'm not able understand what to do.
please do the needful help against bank so that they stop harassing me and my family.

looking for your help and support as early as possible.

with regards
santosh pandey

My A/c no is - [protected]

This is Salary account which can contain 0 balance.

Still HDFC bank has Deducted AQB SER CHGS - jul-sep & oct-dec

18 Mar 2010 AQB SER CHGS INC ST & CESS OCT-DEC2009 [protected] 18 Mar 2010 827.25 13750.68
18 Mar 2010 AQB SER CHGS INC ST & CESS JUL-SEP2009 [protected] 18 Mar 2010 676.35 14577.93

This is ridiculous, they are looting customers. they are so poor in giving service to the customers, n just want to loot customers.

please look in to this...

I had remitted USD 1000 to my HDFC Bank (cutomer id no.[protected] branch from Finland on 16th February 2010. More than one month has passed & HDFC Bank has not yet confirmed the FCNR deposit for the same.
They have a very stupid system for customer complaint redressal. Whenever I write to them an automated reply comes that they will respond in a weeks time. And after one week they will give some stupid reply without even looking into the issue. If i write again, the same thing gets repeated.
The worst part is no body responds.I do not know what to do now.

It is my sincere request to all the NREs that they should never open an account with HDFC Bank

Thanks & Regards
Rakesh

Please find the trail of mail starting from 17th March 2010 backwards.

Dear Sir/Madam,

I have invested in HDFC standard life insurance with policy no 10434423 from 2nd Dec 2005 with an amount of Rs 1 lakh per annum.

It means that I have already invested more than Rs 5 lakh in the policy.

The recent statement of policy shows the value of the policy as Rs 2.93 lakh.

It means that I have already lost Rs 2.1 lakh on my investement,forget any earning.

I have been coaxed by your designated investment agent Mr Ravi,who is not at all bothered to suggest me any fund switch to increase the fund value, nor contact me about the growth of the fund.

Nor HDFC life is giving any input on the same.

Further as per dedcution HDFC life is gaining around Rs 9600 per lah of my investement per year.

My question is who is responsible for this and why I will drag this policy when I am sure that I will be at loss.

I expect your specific reply (nor generic or evasive) which will allow me NOT to drain down my hard earned investment.

Treat the matter as URGENT and reply ASAP.


Partha Nandy





[protected][protected][protected][protected]
From: Service [mailto:[protected]@hdfcinsurance.com]
Sent: Thursday, May 28, 2009 11:12 AM
To: P P Nandy
Subject: HDFC Standard Life Insurance Co. Ltd. Policy No. 10434423



Dear Mr. Nandy,

Greetings from HDFC Standard Life Insurance Co. Ltd!

With regard to your e-mail, we would like to inform you that we have attached the soft copy of the calculation. Please find the attachment.



We hope to have addressed your query.

Please write to us for any further clarifications you may require.

We assure you the best of our services always.

Warm regards,

Femina Mithran
Customer Service Officer
********************************************************************************...⇄

For any further queries or clarifications, please contact us through any of the following modes:

Call us toll free on[protected] or[protected]Any phone)

Send us a call back request through SMS - sms SERVICE to 5676727

E-mail us at [protected]@hdfcinsurance.com or you may also visit our website www.hdfcinsurance.com
********************************************************************************...⇄



Service/RetOps/HUB/HDFCInsurance
05/25/2009 06:17 PM
To "P P Nandy" <pp.[protected]@secon.in>
cc
Subject HDFC Standard Life Insurance Co. Ltd. Policy No. 10434423Link






Dear Mr. Nandy,

Greetings from HDFC Standard Life Insurance Co. Ltd!

With regard to your e-mail, we would like to inform you that we have forwarded your request to the team concerned. Hence, we request you to allow us sometime. We will revert to you shortly.

Please write to us for any further clarifications you may require.

We assure you the best of our services always.

Warm regards,

Femina Mithran
Customer Service Officer
********************************************************************************...⇄

For any further queries or clarifications, please contact us through any of the following modes:

Call us toll free on[protected] or[protected]Any phone)

Send us a call back request through SMS - sms SERVICE to 5676727

E-mail us at [protected]@hdfcinsurance.com or you may also visit our website www.hdfcinsurance.com
********************************************************************************...⇄



"P P Nandy" <pp.[protected]@secon.in>
05/25/2009 04:29 PM
To <[protected]@hdfcinsurance.com>
cc
Subject FW: HDFC Standard Life Insurance Co. Ltd. Policy No. 10434423







Dear Madam,

I am utterly disappointed with the evasive reply for calculation of mortality rates.

As a customer it is my right to get ALL the information I have sought for.

Without giving any generic comment, give specifically what has been asked for.

Other insurance firms give specific calculation in tabular form.

I am NOT convinced about the belated reply from HDFC and spcifically asking for CALCULATION of fees towards mortality decucted from my fund value.

Hope to receive the reply as asked soon.

Partha Nandy




[protected][protected][protected][protected]
From: Service [mailto:[protected]@hdfcinsurance.com]
Sent: Monday, May 25, 2009 3:23 PM
To: P P Nandy
Subject: HDFC Standard Life Insurance Co. Ltd. Policy No. 10434423


Dear Mr. Nandy,

Greetings from HDFC Standard Life Insurance Co. Ltd!

With regard to your e-mail, we would like to inform you that the formula to be used for calculation of Mortality & Other Risk Benefit Charges is as under.

[Rate/1000 * (Sum Assured + Present Value of the Future premiums payable in case of a claim)]/12

The present value of the future premiums payable is a variable factor that changes every month. Between 2 premium payments this amount would keep increasing, as we get closer to the premium anniversary. This is due to the effect of discounting - the lower the discounting period, higher is the resulting value. At every premium anniversary, after the premium has been paid, this value would decrease and then keep increasing till the next premium anniversary date.

We hope to have addressed your query.

Please write to us for any further clarifications you may require.

We assure you the best of our services always.

Warm regards,

Femina Mithran
Customer Service Officer
********************************************************************************...⇄

For any further queries or clarifications, please contact us through any of the following modes:

Call us toll free on[protected] or[protected]Any phone)

Send us a call back request through SMS - sms SERVICE to 5676727

E-mail us at [protected]@hdfcinsurance.com or you may also visit our website www.hdfcinsurance.com
********************************************************************************...⇄


"P P Nandy" <pp.[protected]@secon.in>
05/22/2009 12:34 PM

To <[protected]@hdfcinsurance.com>
cc
Subject FW: HDFC Standard Life Insurance Co. Ltd. Policy No. 10434423









Dear Mr Kumar,

Please give the conclusive reply.

I have asked for the calculation.

Please provide the same at the earliest.

Partha Nandy


[protected][protected][protected][protected]
From: Service [mailto:[protected]@hdfcinsurance.com]
Sent: Friday, May 22, 2009 12:02 PM
To: P P Nandy
Subject: HDFC Standard Life Insurance Co. Ltd. Policy No. 10434423


Dear Mr. Nandy,

Greetings from HDFC Standard Life Insurance Co. Ltd!

With regard to your e-mail, we would like to inform you that mortality charge varies every month as
it purely depends on the age of the policy holder and the sum at risk.

We hope to have addressed your query.

Please write to us for any further clarifications you may require.

We assure you the best of our services always.

Warm regards,

Rajesh Kumar
Customer Service Officer
********************************************************************************...⇄

For any further queries or clarifications, please contact us through any of the following modes:

Call us toll free on[protected] or[protected]Any phone)

Send us a call back request through SMS - sms SERVICE to 5676727

E-mail us at [protected]@hdfcinsurance.com or you may also visit our website www.hdfcinsurance.com
********************************************************************************...⇄

"P P Nandy" <pp.[protected]@secon.in>
05/20/2009 12:20 PM

To <[protected]@hdfcinsurance.com>
cc
Subject FW: HDFC Standard Life Insurance Co. Ltd. Policy No. 10434423











Dear Madam,

I have received the break-up of policy fee, service charge and mortality fees etc.

Why the mortality fees is varying in EVERY month?

Please provide me the calculation.

Thanks,

Partha Nandy




[protected][protected][protected][protected]
From: Service [mailto:[protected]@hdfcinsurance.com]
Sent: Tuesday, May 19, 2009 1:03 PM
To: P P Nandy
Subject: HDFC Standard Life Insurance Co. Ltd. Policy No. 10434423


Dear Mr. Nandy,

Greetings from HDFC Standard Life Insurance Co. Ltd!

With regard to your e-mail, we would like to inform you that we have mentioned below the charge details for the aforesaid policy.



We hope to have addressed your query.

Please write to us for any further clarifications you may require.

We assure you the best of our services always.

Warm regards,

Prahalathan
Customer Service Officer
********************************************************************************...⇄

For any further queries or clarifications, please contact us through any of the following modes:

Call us toll free on[protected]BSNL/MTNL) or[protected]Any phone)

Send us a call back request through SMS - service to 5676727.

Mail us at [protected]@hdfcinsurance.com or you may also visit our website www.hdfcinsurance.com
********************************************************************************...⇄
"P P Nandy" <pp.[protected]@secon.in>
05/14/2009 04:44 PM

To <[protected]@hdfcinsurance.com>
cc
Subject FW: HDFC Standard Life Insurance Co. Ltd. Policy No. 10434423













Dear Madam,

Please separate out:
1. Mortality Charge;
2. Policy Fee;
3. Service Tax;
4. Education Cess.
Since these are clubbed in the statement.

Thanks,

Partha Nandy


[protected][protected][protected][protected]
From: Service [mailto:[protected]@hdfcinsurance.com]
Sent: Thursday, May 14, 2009 3:34 PM
To: P P Nandy
Subject: HDFC Standard Life Insurance Co. Ltd. Policy No. 10434423


Dear Mr. Nandy,

Greetings from HDFC Standard Life Insurance Co. Ltd!

With regards to your email, we would like to inform you that we have sent the softcopy of the unit statement for your policy no. 10434423 to your email id pp.[protected]@secon.in registered with us. Kindly request you to check the same.

Further you could view the details pertaining to the units allocated and the fund value though the unit statement.

Please find attached the soft copy of the latest unit statement for your convenience.



We hope to have addressed your query.

Please write to us for any further clarifications you may require.

We assure you the best of our services always.

Warm regards,

Archana.G
Customer Service Officer
********************************************************************************...⇄
For any queries contact us in any of the following ways:

Call us toll free on[protected]BSNL/MTNL) or[protected]Any phone)

Send us a call back request through SMS - service to 5676727.

Mail us at [protected]@hdfcinsurance.com or you may also visit our website www.hdfcinsurance.com
********************************************************************************...⇄ "P P Nandy" <pp.[protected]@secon.in>
11/05/2009 03:11 PM

To <[protected]@hdfcinsurance.com>
cc
Subject FW: HDFC Standard Life Insurance Co. Ltd. Policy No. 10434423
















Dear Mr. Hariharan,

No, you have not addressed my query.

I have asked for fund history of my policy i.e from inception till date, how it is working.

Attached file is taken from web portal dated 1st May which is mentioning fund history for[protected]from June 2008).

I want complete history of my fund i.e from 2nd Dec 2005,including deductions made,number o[censored]nits accrued etc.

Request forward the detail ASAP.

Thanks,

Partha Nandy


[protected][protected][protected][protected]
From: Service [mailto:[protected]@hdfcinsurance.com]
Sent: Monday, May 11, 2009 12:37 PM
To: P P Nandy
Subject: HDFC Standard Life Insurance Co. Ltd. Policy No. 10434423


Dear Mr. Nandy,

Greetings from HDFC Standard Life Insurance Co. Ltd!

With regard to your email, kindly follow the steps mentioned below to view Net Asset Value (NAV) details online.
Login to www.hdfcinsurance.com
Click on Unit Price, you will be able to view current NAV of the Unit.
Click on Historical Unit Price, to view The NAV of an earlier date.

We hope to have addressed your query.

Please write to us for any further clarifications you may require.

We assure you the best of our services always.

Warm regards,

Hariharan.J
Customer Service Officer
********************************************************************************...⇄
For any queries contact us in any of the following ways:

Call us toll free on[protected]BSNL/MTNL) or[protected]Any phone)

Send us a call back request through SMS - service to 5676727.

Mail us at [protected]@hdfcinsurance.com or you may also visit our website www.hdfcinsurance.com
********************************************************************************...⇄ "P P Nandy" <pp.[protected]@secon.in>
05/08/2009 04:05 PM

To <[protected]@hdfcinsurance.com>
cc
Subject Policy no[protected]Partha Pratim Nandy-HDFC Unit Linked Young Master Plan

















Dear Sir,

In the HDFC Life Insurance Web Portal, I can see the latest fund statement.

However I would like to see the fund history for my record.

Kindly advise me, how I can see the fund history from Plan Start Date:[protected] till date.

Thanks,

Partha Nandy

With reference to transaction id HF[protected]
I made NEFT transaction from HDFC A/c No.[protected] for lic cfredit cards([protected]) MAD payment Rs 671.21 on 3rd March 2010.
However i made a similar payment on 1st March 2010 and the amount got reverted to my account on same day hence i opted to pay once again through NEFT (HDFC) as stated above.
Eventually the money not credited in my credit card ([protected]) neither it reverted to my HDFC A/c.
Lic Customer service informed that they dont accept any NEFT transaction apart from Coporation Bank NEFT.
I had a word with HDFC and as per their records the same amount has been debited successfully from my HDFC A/c

I am unable to understand where is the conflict
Need your assistance and coordination ASAP.

N.B Transaction record from HDFC NEFT : DRCORP0000476

Hi,
I am writing this, out of my frustration due to the situation I am facing, for which I can only blame HDFC bank and its unprofessional attitude shown towards its customers. I had applied for a new Salary account ([protected]) in the month of Feb 2010 to a local HDFC bank agent here in Bangalore and it was conveyed to me by him that the account would be active with in 4 working days. After around 12 to 14 working days, the HDFC authority called me up saying that there is a mismatch between the DOB provided by me in the form, and the DOB mentioned in the photo ID proof. For that I could not width draw my salary which was due to be transfered on the same account. However, the very next day I called the local HDFC agent and rectified the mistake. I dont know why did HDFC took such a long time to actually realize the error and get back to me after around 12 days. I thing this is the responsibility of the local HDFC authority to validate before processing the account. The drama doesn't end here. It has been around one month since I first applied for the account and still my account is not active. I cannot withdraw money using my ATM Card. I have been chasing the local HDFC guys every day 3-4 times and every time I get a new date or time for the account to be active. And unfortunately every date and time fails. I am a working professional and relocated to Bangalore from some other part of India which is around 2000 Kms away. I am running out of the fund that I brought from my home. I can see my salary debited every month, but cannot do any transaction.
I am really sick of this unprofessional attitude shown by the HDFC authority and I have made up my mind to transfer my account to some other bank.
Pray and hope this is not the issue with other people dealing with HDFC bank.
Thanks
Abhishek Roy

Sir,

With regard I have to inform you that on pursual of my bank statement, I found that Rs. 772.10 were dedected from my saving bank account No. [protected]. Immediately, I contacted the custmer service, HDFC Bank, Credit Card Division telephonically and requested that once the issuance of Credit Card is free from all charges then why the said amount has been deducted from my saving account. The customer care service issured that the amount will be redeposited / credited to my saving account.

But to my dismay the said amount has not been credited back to my account till date. Today, when again made a telephone call to the custmer care service and talk to Ms. Isha, CAC, and she told me that the aforesaid amount could be transferred back to my account only in case I put a written request and her behaviour was totally uncalled for.

You, are, again requested to refund the said amount to my account and it is, further requested to cancel my credit card No. - [protected] classic custmer (R.P. Sharma, D.O.B. 15.02.1956). Repeat cancel the CREDIT CARD IMMEDIDATELY.

THANKING YOU.

Yours Sincerely,

Sd/-
(R. P. Sharma)
43, ITI Staff Qtrs, Sunlight Colony,
New Delhi -110 014