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HDFC Bank Complaints & Reviews

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Updated: Mar 24, 2026
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HDFC Bank reviews & complaints page 164

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P
Prk123_
from Mumbai, Maharashtra
Dec 31, 2021
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The bank took the number from my contact and called my private number. My credit card payment was due for last 20 days which I had to call those people and pay me said.This is not a good thing to say I'm not a Non Performing Asset Customer Please take appropriate action as soon as possible
HDFC Bank customer support has been notified about the posted complaint.
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    Riya74
    Dec 31, 2021
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    My salary account (In hdfc bank) was created in my first company, so once I left the company. Now my salary account in hdfc bank has been converted to savings account (Without informing me or warning me). After that i never logged in to my account through net banking and i do not have a debit card (Lost in 2 years back and I never requested for a new one) I visited to Bangalore branch to close my account as I did not want to use the account and they said that there is a negative balance of more then 5K and this can only be waived off by the home branch in Indore I tried multiple support numbers but I am not able to get in touch with them. I request you to please take action against this bank.. They have no right what so ever to do whatever they want without informing the customer and I want my account closed ASAP.
    HDFC Bank customer support has been notified about the posted complaint.
    Dear Customer,

    We sincerely regret the inconvenience. We have shared your details with the concerned team and our bank official will contact you on or before January 06, 2022.

    -Zubin
    HDFC Bank Customer Assistance
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      Rama Devi Mangalampalli
      Dec 31, 2021
      Resolved
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      ₹500 is deducted from my account, but is not dispensed from ATM.
      ATMID: P3FNHY38
      Location: Metro
      KIMS HOSPITAL KONDAPUR
      Date: 31-Dec-2021
      Time: 9:40AM
      Feb 5, 2022
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Jan 02, 2022
      HDFC Bank Customer Care's response
      Dear Customer,

      At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details and transaction details for us to help you with the solution.

      -Preethi
      HDFC Bank Customer Assistance
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        T
        Tushar2704
        from Delhi, Delhi
        Dec 31, 2021
        Resolved
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        I am student in France and Indian Resident, i have HDFC ForexPlus, on Christmas even I was charged with Euro 142.4 and i tried to complaint as my card was compromised but could not connect call, i thought I might call in morning but another transaction of EUR 77.88 debited with message as "HDFC Bank Visa Multicurrency EUR Card ending with XXXX3039 was used for making a payment of EUR 142.4 at BLS*SITE123COM on[protected]:58", i maild as soon as I saw this, now the thing is HDFC is saying that to have a French Police report, but French Police is denying to file complaint as card was still in my possession and compromised online, HDFC keep on insisting that police report is need, please help me otherwise I have to file a Frace court case and India court case on HDFC, please note HDFC complaint number:MUMP[protected] and CRM case no. 17644277 for your action, and "RE:'HBL=[protected]' Web - Debit Card - Unauthorised Transaction - Unauthorised Transaction"
        Feb 3, 2022
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Jan 02, 2022
        HDFC Bank Customer Care's response
        Dear Customer,

        Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details. Please mention reference number TT[protected] for us to promptly respond to you via email.

        -Anay
        HDFC Bank Customer Assistance
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          P
          popat mali
          Dec 30, 2021
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          Address: andheri police station. compound building. room no.40 , 4th floor, Mumbai-400069

          My fastag sticker was misplaced during an accident.I already have the FASTAG account activated and the fastag wallet is loaded with money. My money was debited from my account during the recharge of fastag but it resulted to failed transaction. i'd like to get my duplicate fastag card.
          HDFC Bank customer support has been notified about the posted complaint.
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            A
            Anil JJ
            Dec 30, 2021
            Resolved
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            Hi,

            There has been debits from my HDFC Fastag claiming to be adjustment entries to the tune of 3700 especially when I have kept the fastag loaded with the money.

            Why would any toll plaza charge 300 or 500 for a car?, I have attached screenshots.

            I called and complained to HDFC Fastag Customer Support and they said they need to update my email address which hasn't happened even after following up for a week.
            Feb 5, 2022
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Jan 03, 2022
            HDFC Bank Customer Care's response
            Dear Customer, for Fastag transaction dispute on your Fastag wallet, kindly send an email (mentioning Fastag wallet id, Acount number/Card number, Transaction date and amount) from your registered e-mail id to [protected]@hdfcbank.com
            Also attach duly signed scan copies of below documents.

            1. Vehicle RC Copy
            2. Vehicle Image
            3. Cash Slip (If you are disputing for double debit, wherein the payment is done through cash as well as the amount is debited from Fastag).

            Note : Transaction dispute needs to be reported in writing within 30 days from date of transaction.

            You can also Login in to NETC FASTag Portal with User ID / Wallet ID and Password.
            Select the option of Service Request -> Generate Service Request.
            Select Request Type as Transaction Dispute to lodge a complaint/dispute with respect to a particular debit on your NETC FASTag Wallet.

            You may contact 24x7 Customer Care on [protected] for any clarification.

            -Zubin
            HDFC Bank Customer Assistance.
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              A
              Atul Yerulkar
              Dec 30, 2021
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              Alert!HDFC Bank Mandate reference no: HDFC[protected] issued to CLIX CAPITAL SERVICES PVT LTD with value Rs. 99999.00 and frequency MNTH is received today for processing.
              HDFC Bank customer support has been notified about the posted complaint.
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                A
                akhil199797
                Dec 30, 2021
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                I've been receiving spam messages every 2 minutes from AD-HDFCBN which claims to be HDFC Bank
                HDFC Bank customer support has been notified about the posted complaint.
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                  A
                  from Kolkata, West Bengal
                  Dec 30, 2021
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                  Hi HDFC bank,

                  Please can you let me know an amount of rs 354 was deducted without any prior intimation and no consent. Also there is no such message/mail that explains the reason for the charges.

                  Below is the snippet of the transaction.

                  Date Narration Cheque/Ref. No. Value Date Withdrawal Deposit Closing Balance
                  20 Dec 2021 DEPOSITORY CHARGES NOV[protected] 20 Dec 2021 354.00
                  HDFC Bank customer support has been notified about the posted complaint.
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                    S
                    Selvadams
                    Dec 30, 2021
                    Resolved
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                    Resolved

                    Dear Sir/Madam
                    Greetings for the day! Myself G Selva Dhamodharan from Tuticorin. I bought a two wheeler ( Pulsar 150 ) TN 69 BJ 8566 through orange financial service in the year 2019, and i have completed paying all my due amount at the right time. It's got completed by November 2021. I think I paid the due amount late by one or two months and you charged the fine amount for that. I have a pending fine of 3650 to orange finance. I told them that I will pay the fine on 31 dec. Already you charged a penalty amount for this month. Again you put my money Rs1952 as hold like MI REVENUE HOLD THROUGH GEFU This is very unfair. I feel very frustrated after hearing this. Is this the way to earn money from a common man's bloodshed? I need a proper solution for this mistake from your side. Remove that Rs1952 from hold or revert the money. I'm ready to go to the consumer court or wherever till I get a proper solution for this issue. Social media is enough to bring my problem to the people. Kindly do the needful as soon as possible. That's all . Thank you in advance.

                    Account number: [protected]
                    IFSC - HDFC0001104
                    Branch: Thoothukudi branch
                    Account type: Salary account
                    Feb 5, 2022
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Dec 30, 2021
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details. Please mention reference number TT[protected] for us to promptly respond to you via email.

                    -Anay
                    HDFC Bank Customer Assistance
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                      Ramesh Nethunoori
                      Dec 29, 2021
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                      Hi Team, I am trying to login to HDFC bank from past couple of days but I am unable to. It was asking for OTP from both Mobile and Email. I am getting OTP in my Mobile number but in my EMAIL I cannot able to see any OTP, because of this I cannot able to login to my HDFC could you please assist on this.

                      Thanks
                      HDFC Bank customer support has been notified about the posted complaint.
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                        Gurudevhanuman
                        Dec 29, 2021
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                        Address: Patiala, Punjab

                        I just have opened a saving account with HDFC bank... as i want to do trading so they told me to open an account first with the bank... and i was told to pay a cheque of ₹10, 000 too... still i agreed... bt today i randomly checked my account and found ₹590 have been deducted for debit card issuance fees... neither i was told about it on opening an account nor any deduction msg i received... even i would have nothing to do with debit card as I was to keep this account for trading only... there are so many same complaints on your portal regarding this... please do something in it... i want my hardearn money back...
                        HDFC Bank customer support has been notified about the posted complaint.
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                          M
                          Mohamed Shameer M
                          Dec 29, 2021
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                          Address: hdfc bank
                          Website: www.hdfcbank.com

                          Hi Team,

                          Rupees 244.86 debited from my account on 28 Dec 2021 with narration INTER-BRN CASH CHG INCL GST 211221-MIR[protected]

                          my mobile : [protected]
                          account no : [protected]

                          Can you please check and update the reason for debiting the amount from my account.

                          thanking you
                          Mohamed Shameer
                          HDFC Bank customer support has been notified about the posted complaint.
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                            S
                            shreygumber
                            Dec 29, 2021
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                            I got a call from hdfc bank on 8th of December and they told me i got a credit card offer and it’s pre approved and then the asked me to submit the documents and after that there was no communication for 10-12 days after that i got a call from hdfc bank recorded line for verification and I asked them when will i get the card and the told me i will get my card in 7-8 days. And today i got a mail from hdfc bank that my application is rejected.
                            HDFC Bank customer support has been notified about the posted complaint.
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                              K
                              Keerthana justin
                              Dec 29, 2021
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                              Ur transaction on HDFC Bank DEBIT/ATM Card ending 5267 for Rs. 1247 has been credited/reversed by www.ajio.com on[protected]:13:08:15
                              This is the message I have received by the bank and when I checked the statement, I haven’t found any credited amount. What shld I do? Can anyone help plz?
                              HDFC Bank customer support has been notified about the posted complaint.
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                                Ramana Reddy MV
                                Dec 29, 2021
                                Resolved
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                                Resolved

                                Customer id:[protected]
                                Mail: [protected]@gmail.com
                                Jan 30, 2022
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Dec 30, 2021
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                We note that our team has replied to you on email on December 30, 2021, vide email Interaction ID:[protected]. In case of any further clarification or assistance, please feel free to reply to us by email.

                                -Zubin
                                HDFC Bank Customer Assistance
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                                  P
                                  Packiaraj j
                                  from Thoothukudi, Tamil Nadu
                                  Dec 28, 2021
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                                  Address: 4-77-2 Davis Puram

                                  Already rbi complaint but no response this no- N[protected] I received from my bank and paid the loan amount. But they took back the loan amount of 1125. 07 Rupees in my bank account for the loan which ended without asking me and they took the money and they assured me that we had taken the money by mistake and we will repay it to your bank account till now but I have not received the money but you have complained to me about it. You have stopped and rejected the complaint without taking action. I humbly ask the government to get my money back with an iron fist on the bank.
                                  HDFC Bank customer support has been notified about the posted complaint.
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                                    ravi ryadav
                                    Dec 28, 2021
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                                    I want to settlement of my hdfc credit card i make minimum amount since 1 year but now i am jobless so thts why i am not able to pay credit card minimum amount.. total outstanding amount is 55000/- i want to settle plz tell me what is the procedure
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Dec 30, 2021
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                                    -Anay
                                    HDFC Bank Customer Assistance
                                    Jan 04, 2022
                                    Updated by ravi ryadav
                                    Dear sir/madam i dont have any refrence no. So please i mention my complaint as above message...i need settlement on my credit card due to some financial issue...
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                                      V
                                      Vinay8852
                                      from Delhi, Delhi
                                      Dec 28, 2021
                                      Resolved
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                                      Resolved

                                      Address: 110 Krishan Kunj Colony, Laxmi Nagar, Delhi 110092

                                      Cashback not recieved till now
                                      POS receipt said you are entitled to receive a cashback of 10% max 3000 but still not recieved after 3 months
                                      Dec 29, 2021
                                      Complaint marked as Resolved 
                                      Resolved
                                      HDFC Bank customer support has been notified about the posted complaint.
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                                        S
                                        Shibendra Das
                                        from Bengaluru, Karnataka
                                        Dec 28, 2021
                                        Resolved
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                                        Resolved

                                        Address: Bangalore

                                        I invest in shares and get quarterly interest payments. HDFC deduct the amount from my interest payment illegally and not provide a satisfying reason and ignoring /closing my complain or complaint ticket. They are not in a position to explain with what power or rights they are deducting money from my interest payment, which they have no right to deduct.

                                        Instance 1 :
                                        Payer Bank

                                        Value Date
                                        [protected]:00:00.000
                                        Initiated On
                                        [protected]:46:35
                                        Customer Reference
                                        10659853
                                        Paid On
                                        [protected]:56:42.781
                                        SWIFT BIC
                                        NA
                                        Payment Credited
                                        1812.02
                                        Currency
                                        INR
                                        Transaction Reference
                                        KL8MIN8XGGBL


                                        Correspondent Bank (HDFC - stealer)

                                        Value Date
                                        [protected]:00:00.000
                                        Charge Indicator
                                        BEN
                                        Charges Amount
                                        413.00
                                        Charges Currency
                                        INR
                                        Initiated On
                                        [protected]:12:54
                                        Customer Reference
                                        G[protected]
                                        Paid On
                                        [protected]:13:44
                                        SWIFT BIC
                                        CITIINBXXXX
                                        Payment Credited
                                        1399.02
                                        Currency
                                        INR
                                        Transaction Reference
                                        [protected]


                                        Instance 2 :

                                        23rd Dec 2021

                                        Amount to be received 1860 and, actual, I got 1447. Bank deducted amount
                                        Feb 5, 2022
                                        Complaint marked as Resolved 
                                        HDFC Bank customer support has been notified about the posted complaint.
                                        Verified Support
                                        Dec 29, 2021
                                        HDFC Bank Customer Care's response
                                        Dear Customer,

                                        At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                                        -Anay
                                        HDFC Bank Customer Assistance
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