Claimed

HDFC Bank Complaints & Reviews

2.9
Updated: Dec 16, 2025
Complaints 32933
Resolved
18418
Unresolved
14515
Contacts

File a complaint to HDFC Bank

Having problems with HDFC Bank?

File a complaint and get it resolved by HDFC Bank customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

HDFC Bank reviews & complaints page 164

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
shreygumber
Dec 29, 2021
Report
Copy

I got a call from hdfc bank on 8th of December and they told me i got a credit card offer and it’s pre approved and then the asked me to submit the documents and after that there was no communication for 10-12 days after that i got a call from hdfc bank recorded line for verification and I asked them when will i get the card and the told me i will get my card in 7-8 days. And today i got a mail from hdfc bank that my application is rejected.
HDFC Bank customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    K
    Keerthana justin
    Dec 29, 2021
    Report
    Copy

    Ur transaction on HDFC Bank DEBIT/ATM Card ending 5267 for Rs. 1247 has been credited/reversed by www.ajio.com on[protected]:13:08:15
    This is the message I have received by the bank and when I checked the statement, I haven’t found any credited amount. What shld I do? Can anyone help plz?
    HDFC Bank customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      R
      Ramana Reddy MV
      Dec 29, 2021
      Resolved
      Report
      Copy
      Resolved

      Customer id:[protected]
      Mail: [protected]@gmail.com
      Jan 30, 2022
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Dec 30, 2021
      HDFC Bank Customer Care's response
      Dear Customer,

      We note that our team has replied to you on email on December 30, 2021, vide email Interaction ID:[protected]. In case of any further clarification or assistance, please feel free to reply to us by email.

      -Zubin
      HDFC Bank Customer Assistance
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        P
        Packiaraj j
        from Thoothukudi, Tamil Nadu
        Dec 28, 2021
        Report
        Copy

        Address: 4-77-2 Davis Puram

        Already rbi complaint but no response this no- N[protected] I received from my bank and paid the loan amount. But they took back the loan amount of 1125. 07 Rupees in my bank account for the loan which ended without asking me and they took the money and they assured me that we had taken the money by mistake and we will repay it to your bank account till now but I have not received the money but you have complained to me about it. You have stopped and rejected the complaint without taking action. I humbly ask the government to get my money back with an iron fist on the bank.
        +1 photos
        HDFC Bank customer support has been notified about the posted complaint.
        Helpful
        1 other people found this review helpful
        1 found this helpful
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          R
          ravi ryadav
          Dec 28, 2021
          Report
          Copy

          I want to settlement of my hdfc credit card i make minimum amount since 1 year but now i am jobless so thts why i am not able to pay credit card minimum amount.. total outstanding amount is 55000/- i want to settle plz tell me what is the procedure
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Dec 30, 2021
          HDFC Bank Customer Care's response
          Dear Customer,

          At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

          -Anay
          HDFC Bank Customer Assistance
          Jan 04, 2022
          Updated by ravi ryadav
          Dear sir/madam i dont have any refrence no. So please i mention my complaint as above message...i need settlement on my credit card due to some financial issue...
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            V
            Vinay8852
            from Delhi, Delhi
            Dec 28, 2021
            Resolved
            Report
            Copy
            Resolved

            Address: 110 Krishan Kunj Colony, Laxmi Nagar, Delhi 110092

            Cashback not recieved till now
            POS receipt said you are entitled to receive a cashback of 10% max 3000 but still not recieved after 3 months
            +1 photos
            Dec 29, 2021
            Complaint marked as Resolved 
            Resolved
            HDFC Bank customer support has been notified about the posted complaint.
            Helpful
            3 other people found this review helpful
            3 found this helpful
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              S
              Shibendra Das
              from Bengaluru, Karnataka
              Dec 28, 2021
              Resolved
              Report
              Copy
              Resolved

              Address: Bangalore

              I invest in shares and get quarterly interest payments. HDFC deduct the amount from my interest payment illegally and not provide a satisfying reason and ignoring /closing my complain or complaint ticket. They are not in a position to explain with what power or rights they are deducting money from my interest payment, which they have no right to deduct.

              Instance 1 :
              Payer Bank

              Value Date
              [protected]:00:00.000
              Initiated On
              [protected]:46:35
              Customer Reference
              10659853
              Paid On
              [protected]:56:42.781
              SWIFT BIC
              NA
              Payment Credited
              1812.02
              Currency
              INR
              Transaction Reference
              KL8MIN8XGGBL


              Correspondent Bank (HDFC - stealer)

              Value Date
              [protected]:00:00.000
              Charge Indicator
              BEN
              Charges Amount
              413.00
              Charges Currency
              INR
              Initiated On
              [protected]:12:54
              Customer Reference
              G[protected]
              Paid On
              [protected]:13:44
              SWIFT BIC
              CITIINBXXXX
              Payment Credited
              1399.02
              Currency
              INR
              Transaction Reference
              [protected]


              Instance 2 :

              23rd Dec 2021

              Amount to be received 1860 and, actual, I got 1447. Bank deducted amount
              Feb 5, 2022
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Dec 29, 2021
              HDFC Bank Customer Care's response
              Dear Customer,

              At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

              -Anay
              HDFC Bank Customer Assistance
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                R
                Rohan Kambli
                Dec 28, 2021
                Report
                Copy

                Your website sucks big time. Not able to add beneficiary because your IFSC code lookup functionality is broken and doesnt give results for IFSC code entered. Search look up is not working ofr HDFC bank as well. Pathetic non user friendly website developed.
                HDFC Bank customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  B
                  breven dcunha
                  Dec 28, 2021
                  Report
                  Copy

                  My name is Breven Dcunha. I have a NRI account with HDFC bank. As I am a seafarer due to covid i was home for 1 and a 1/2 year. Hdfc bank has charged me AMB fees over my account and has generated a negative balance of Rs. 6400/-. As per RBI guidelines and annexure point 6 bank cannot charge me negative balance. I called them up to waive the charges but they weren't helpful. Please help me with my issue.
                  HDFC Bank customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    M
                    Mehul Rathi
                    Dec 27, 2021
                    Resolved
                    Report
                    Copy
                    Resolved

                    Address: HDFC Akola

                    Pathetic customer service!!
                    While opening the account the sales rep would call you 100 times, and once the account is open they don't bother to resolve your issue.

                    Madhav from HDFC Tapadia Nagar, Akola have not been able to open an NRE/NRO account for me from last 3 months and is giving excuses all the time.
                    They did a mistake by entering incorrect details on my wife's account while opening bank account and they want us to visit the branch from overseas to resolve this issue. And we cannot use the account for any transaction.
                    Jan 30, 2022
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Dec 28, 2021
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                    -Anay
                    HDFC Bank Customer Assistance
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      S
                      Sir Auditor
                      Dec 27, 2021
                      Report
                      Copy

                      Address: YOUR NEIGHBOURHOOD SHARING SAME WALLS

                      PLEASE REACH THIS NOTE TO THE CHAIRMAN / OWNER:

                      Since last two years, complaints were lodged and repeatedly requested for correcting and stopping heavy noise raised by your backyard chimneys, generators and exhaust plants. It is appreciated that over a period, this was addressed and resolved by your management and except the noise is now occassional. BUT THE BACKYARD PORTION OF YOUR MALL IS NOW DUMPED WITH ALL FILTH AND SCRAP ITEMS AND CONTINUOUSLY MAKING HITTING, DRILLING, SCRATCHING NOISES THROUGH OUT THE DAY AND EVEN IN LATE NIGHTS AROUND 2 AM 3 AM ETC. TO BE SPECIFIC. THIS IS FACT AND NO EXAGENRATION PLEASE NOTE. NEXT TO YOU IS LARGE SIZE HOSPITAL AND TALL RESIDENTIAL TOWER ALL CALLING FOR SILENCE ZONE, SOCIAL DISCIPLINE, ETHICS AND SCIENTIFIC MANAGEMENT OF YOUR BUSINESS. REQUESTING IMMEDIATE CORRECTIVE ACTION AND RESOLUTION FROM VIVIANA TOP MANAGEMENT . KIND REGARDS.
                      HDFC Bank customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        B
                        from Gurugram, Haryana
                        Dec 27, 2021
                        Report
                        Copy

                        It’s been more than a month now but did not receive any welcome it. Even visited sector 4 Gurgaon, Haryana branch. But still nothing received
                        HDFC Bank customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          D
                          Deeksha03
                          Dec 27, 2021
                          Report
                          Copy

                          Hello Sir,

                          I forgot the pin of my food plus card,
                          I tried to reset through online, but i don't remember my user id/password.
                          Could you please give further assistance on the above issue.

                          Card no: ending in 3171

                          Thankyou
                          HDFC Bank customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            K
                            Kane Lazarus
                            Dec 27, 2021
                            Report
                            Copy

                            Address: Bangalore, India

                            Hello, I have been charged an amount of ₹3091 on my Hdfc account and it says MiRevenue hold through GTFU. When asked customer service they have not given me an reason for the charges. It is my account and any automated transaction that goes from my account without my authority should be explained by the bank. Please explain and reverse.
                            +1 photos
                            HDFC Bank customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              V
                              Vishy007
                              Dec 25, 2021
                              Report
                              Copy

                              Address: Talab tillo Jammu

                              This bank is deducting 18 INR per quarter without telling me or informing and today I came to know more than 800 is deducted from my account for depository fee for which I am not aware.Give me my money back otherwise I will stop using hdfc and through your cards too after taking my money.
                              You guys should at least tell customer or ask customer for any kind of service.
                              Don't make payments by your self.
                              HDFC Bank customer support has been notified about the posted complaint.
                              Dec 25, 2021
                              Updated by Vishy007
                              No response
                              Dec 25, 2021
                              Updated by Vishy007
                              Why it is automatically resolved without giving explanation
                              Verified Support
                              Dec 27, 2021
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              We sincerely regret the inconvenience. We are looking into your emails and will revert to you on or before December 29, 2021. We appreciate your cooperation and patience in the interim.

                              -Zubin
                              HDFC Bank Customer Assistance
                              Dec 27, 2021
                              Updated by Vishy007
                              Ok will wait for your positive response .I hope you will return my money
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                M
                                M K Nagaraj
                                Dec 25, 2021
                                Report
                                Copy

                                Address: https://v1.hdfcbank.com/assets/popuppages/netbanking.htm

                                Hi..,
                                I had cancelled an order in Amazon. I got an message stating " Ur transaction on HDFC Bank DEBIT/ATM Rs. 17499 has been credited/reversed by AMAZON " But when I check the same in my account it's not reflecting there. I am very much tensed.. and in a panic state... I don't know what to do. Please I need help in this regard
                                HDFC Bank customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  S
                                  sanjar arsalan
                                  Dec 25, 2021
                                  Report
                                  Copy

                                  My account is showing 5.90rs on hold as MI REVENUE THROUGH GEFU, may i know why that is in hold..[protected] is my account number
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    A
                                    Abhishek111111111111111
                                    Dec 25, 2021
                                    Resolved
                                    Report
                                    Copy
                                    Resolved

                                    I made a transaction of rupees 730.80 on 21/12/2021 and the money got debited from my account but later the merchant said its a void sale and gave me void sale recipt of hdfc and said refund will be completed within 3-4 days and till now i got no refund
                                    So okease resolve my issue
                                    Feb 1, 2022
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Dec 26, 2021
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                                    -Preethi
                                    HDFC Bank Customer Assistance
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      R
                                      ravi.1409
                                      from Mundi, Madhya Pradesh
                                      Dec 25, 2021
                                      Resolved
                                      Report
                                      Copy
                                      Resolved

                                      Dear sir,
                                      I am ravi Prakash sahu, my hdfc bank account number is [protected], branch Code- 1454, branch city- Raigarh Chhattisgarh, I talk to bank person to several times for downgrading my saving max account to Basic Savings Bank Deposit Account because due to some financial problem I am unable to maintain 25000, but they refuse to take my request and several time welcome desk manager Ayushi singh told me that branch manager not present, please solve my problem, I am having urgent financial need.
                                      +1 photos
                                      Jan 5, 2022
                                      Complaint marked as Resolved 
                                      Issue not resolved till the time.
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Dec 27, 2021
                                      HDFC Bank Customer Care's response
                                      Dear Customer,

                                      Apologies for the inconvenience caused. we are working on your concern vide Ref ID:[protected] and will revert to you by December 30, 2021.

                                      -Zubin
                                      HDFC Bank Customer Assistance
                                      Helpful
                                      1 other people found this review helpful
                                      1 found this helpful
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        M
                                        Matoori Kiran
                                        Dec 25, 2021
                                        Resolved
                                        Report
                                        Copy
                                        Resolved

                                        Address: KARAPAKKAM BRANCH

                                        The hdfc bank has put a hold on my funds of rupees 201.74 as mi revenue hold through gefu, ac number is
                                        Account number: 5010*9822
                                        Ifsc: HDFC0001852
                                        Branch: karapakkam
                                        The customer service is not able to give any info on this.
                                        First of all it's hard to reach customer service because it takes a alot of time and the ivr options are very difficult and tricky to navigate, after all the effort the customer service is not helpful.
                                        Feb 5, 2022
                                        Complaint marked as Resolved 
                                        HDFC Bank customer support has been notified about the posted complaint.
                                        Verified Support
                                        Dec 26, 2021
                                        HDFC Bank Customer Care's response
                                        Dear Customer,

                                        At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                                        -Manoj
                                        HDFC Bank Customer Assistance
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit