| Address: HDFC Loan Branch Moti Nagar & Hdfc Loan Branch sector 62 Noida |
Dear HDFC Loan Team,
Today i have visited two of your branches in Noida Sector 70 ( General Branch) & Sector 62( Loan Branch)- Both of them hasn't solved my queries.
My pending loan amount of 23484/- which is pending due to my personal issue & financial problems, which i have decided to clear now as my financial condition is little stable that i have also discussed with Branch person of sector 70 Noida ( PAN OASIS), he confirmed me the reflected amount of -24000 i have to pay thru cheque is loaned amount ( he didn't confirmed me any other charges), then i have raised a cheque of 32K to my account in order to settled the loan on 14/12/2021. the amount of 23484/- INR got deducted from my saving account [protected] showing as
INR 18995/- in the name of Loan hold Manual charges.+ amount of INR 4489/- deducted against some cheque EMI -S[protected] [protected] .
& Later on amount of INR 7713/- also deducted in the name of Over due amount. as Statement attached
which i have inquired in both branches today-16/12/2021, they concluded still some amount pending to clear this Loan which is shocking.
It is completely harassment from HDFC & yet no query resolved, they just passing the ball as ( completely utter Failure), a customer wants to pay the loan pending amount but, your Bank deducted unnecessary charges first( Loan Manual Hold) instead of Actual Loan amount, which I condemn & ask to return back or deducted in the actual loan amount and Pay me back the Balance amount(7713/-) with NOC.
Your Loan Branch ( Sector 62 Noida) they refer me to your Moti Nagar branch, without telling me the contact person name who is affiliated to this matter. another example of bureaucracy, i dont want to use False language but your query resolving branches & offices are useless.
i am clearly indicating you to take balance Loan Pending amount which was 24K INR (approx) but i will not pay this #Loan Manual Hold Charge.
Kindly Acknowledged this Mail as application from myside & Refund/Transfer the deducted amount of #Loan Manual Hold Charge -18995INR to Overdue amount & pay me back rest of balance amount of INR 7713 along with NOC .
Your Loan Team who is incharge of my loan account can contact me thru mail & Mobile-[protected]. any time
Try to solve this matter in this week.
RegardsHarmunish[protected]
HDFC Bank customer support has been notified about the posted complaint.