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HDFC Bank Complaints & Reviews

2.9
Updated: Dec 16, 2025
Complaints 32898
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18416
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HDFC Bank reviews & complaints page 241

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S
somaninda
Jun 2, 2021
Resolved
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Address: bangalore

I have tried to contact foodcardsupport.[protected]@hdfcbank multiple times to help me out in transferring balance amount from old food card to new food card, but i am not getting any response.
Its been over 1 month and I am still waiting for a response.
Jun 3, 2021
Complaint marked as Resolved 
Thanks to Amit to look into the issue and giving me a callback to ensure that I get proper resolution.. My amount of Rs 1052 got loaded from old food card to new food card within two days of complaint.. Thank you so much. Really satisfied with the platform😀😀
HDFC Bank customer support has been notified about the posted complaint.
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    J
    Joseph Satya 5
    Jun 2, 2021
    Resolved
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    Resolved

    Unable to make CC payment through net banking

    Dear Team, HDFC,

    Due to some medical reasons I couldn’t able to make my previous month card payment.

    I have been paying my minimum due every month. In fact, I have paid more than what I have used in my credit card.

    Now I have been trying to make my CC payment through net banking. Unfortunately, I have received this error message “ The transaction is currently not available for your account....
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    Ruwndar Hilary
    Jun 2, 2021
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    Resolved

    Address: Delhi

    Hello team,
    Due to lockdown, I have to leave for hometown thus impacting on my working. Ever since I didn't work for 3 months however my I have negative balance of 7950.50₹ Mirevenue through GEFU. I visited my nearest branch however they kept giving me excuses.
    This is something that we as customer cannot avoid, so it is not fair to keep balance as negative. Please fix this ASAP. I worked hard to earn my living here in delhi. Please please please..
    Thanks & regards
    Ruwndar Hilary anal
    Aug 6, 2021
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Jun 02, 2021
    HDFC Bank Customer Care's response
    Dear Customer,

    Our sincere apologies for the inconvenience caused to you. We are looking into your query vide reference number[protected] and will respond to you by June 06, 2021. Request your co-operation and patience in the interim.

    -Nadia
    HDFC Bank Customer Assistance
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      K
      karthiknila
      Jun 1, 2021
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      Resolved

      Dear Team, HDFC Home loan login have more option to apply for loan and disbursement. But they do not have an option for principal repayment through online.
      During this pandemic, cannot expect customer to come bank for all this.

      Online principal repayment is the good option for customers which many banks fail to support.
      Aug 13, 2021
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Jun 01, 2021
      HDFC Bank Customer Care's response
      Dear Customer,

      We wish to inform you that, HDFC Bank Ltd. and HDFC Ltd. are two different entities. From the contents, we understand that your query/ concerns pertaining to the home loan applied/availed with HDFC Ltd. and not HDFC Bank Ltd. You are henceforth requested to be in touch with HDFC Ltd. for the resolution of your query/complaint through (URL / Link - http://bit.ly/39UDRfk). Thanking you in anticipation of your kind understanding and cooperation.

      -Zubin
      HDFC Bank Customer Assistance
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        A
        Aravind1022
        May 31, 2021
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        Address: thiruvanmiyur

        My account has been holding for every month like 1000 and 2000 he want to know why you guys doing this i want my money back

        my account is salary account why holding ..

        i want to file complaint against HDFC
        HDFC Bank customer support has been notified about the posted complaint.
        Dear Customer,

        Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share with us your complete concern along with the account details. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

        -Anay
        HDFC Bank Customer Assistance
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          S
          shobithagorur
          May 31, 2021
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          Resolved

          Hi team,

          In this current bill statement, the amount of 28818.08 (26/05/2021) rs has been charged..

          So i want to know, what is this and why is it added in my current bill..

          So please help me in this and send me clarification for further to associate with credit card services..
          Aug 7, 2021
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          May 31, 2021
          HDFC Bank Customer Care's response
          Dear Customer,

          We have reviewed your comments expressed and request you to contact our Phone Banking officers at any of our Phone Banking numbers mentioned in the below URL for any queries in this regard. https://bit.ly/3ySQBQo

          -Nadia
          HDFC Bank Customer Assistance
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            S
            Srinath chandrasekar
            May 31, 2021
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            Resolved

            Hi Team,

            Very frequently I see rs 29.50 is getting debited from my account . When I contacted the phone banking support they want me to check back with merchant regarding the same. It is absolutely insane to get such response from a renowned bank life HDFC. I see lot of such small transactions happening and I don't have any clue regarding that. Mine is salaried account only.

            Registered mobile number: [protected]
            +1 photos
            Aug 10, 2021
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Jun 01, 2021
            HDFC Bank Customer Care's response
            Dear Customer,

            We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

            -Anay
            HDFC Bank Customer Assistance
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              R
              Ravidatt
              May 31, 2021
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              Address: Kanpur

              I have worked with HDFC life but I am not able withdraw my Pf amount so need help & also required Pf no. My Employee id-87251

              Name-ravi datt,
              Mail [protected]@gmail.com,
              Mobile no.-[protected]
              HDFC Bank customer support has been notified about the posted complaint.
              Hi Ravi,

              Apologies for the inconvenience. Please share your employee code, supervisor's name, office location & contact on exit.[protected]@HDFCBank.com.  Please mention reference number TT[protected] for us to promptly respond to you via e-mail. -Anay
              Ravidatt's [Complaint's author] reply, Jun 3, 2021
              Mr. Avinash chauhan,
              Kanpur
              Ravidatt's [Complaint's author] reply, Jun 8, 2021
              No any mail recieved from anyone regarding resolve the issue
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                A
                Amrin Taj I
                May 30, 2021
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                Address: Bangalore

                Dear team,
                I have been charged extra amount on my loan account number-8404855, twice in this month May 21 for amount 649 and 229,
                Request you to kindly check on this matter and refund back my money.

                Thanks and regards
                Amrin Taj I
                +2 photos
                Aug 6, 2021
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Jun 01, 2021
                HDFC Bank Customer Care's response
                Dear Customer,

                We are looking into your query and our official will contact you by June 05, 2021. Request your co-operation and patience in the interim.

                -Nadia
                HDFC Bank Customer Assistance
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                  S
                  suryatst
                  May 30, 2021
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                  Address: vijayawada

                  On oct- 25 2020 I have purchased mobile from SONOVISION and made transaction amount of 21500 from my HDFC credit card
                  and I was entitled for 10% cashback with in 90 working days, and still today( OCT 2020- MAY 2021) I haven't received any cashback.
                  I tried contacting HDFC through mails (customerservices.[protected]@hdfcbank.com ) and calls, but my issue is not resolved.

                  Attaching the invoice copy and offer copy from HDFC for your reference.

                  PFB details.
                  complaint no : HBL=[protected]
                  credit card number : 4014 XXXX XXXX 6752
                  transaction details : 25/10/2020 SONOVISION ENTERPRISES VIJAYAWADA 21, 500.00
                  +2 photos
                  Aug 14, 2021
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Jun 02, 2021
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  We request you to write to us from your registered email id along with the charge slip of the purchase to check on the cash back status.

                  -Zubin
                  HDFC Bank Customer Assistance
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                    K
                    Komali GL
                    from Hyderabad, Telangana
                    May 30, 2021
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                    I had a fraud transaction from my credit card of amount 399 from RAZ-Lagom Labs private
                    Without otp/pin how can this transaction was acceptable / successful?
                    Is this how safe our moneybis?
                    HDFC Bank customer support has been notified about the posted complaint.
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                      S
                      Shivesh9721
                      May 29, 2021
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                      Resolved

                      Address: Greater Noida

                      I am Shivesh Pandey, Salary account holder in HDFC Bank since March 2020.
                      In the month of February, I had applied for fresh personal loan via one agency and provide all required documents to that agency agent like :
                      3 months payslips,
                      Form 16,
                      Aadhar Card,
                      PAN Card etc
                      But my application has been rejected without any reason.

                      I tried to contact HDFC customer care to got to know the reason but didn't get any genuine clarification.

                      After few days, agent informed me that your profile is marked as suspected by HDFC ric department but I sill don't know - why ric team marked my profile suspected ?

                      Even, HDFC Bank have my all required information provided by my organisation as my salary account is in same bank.

                      Now, I have checked my CIBIL report and in that report I saw that there are more than 5 enquiries in HDFC bank within 6 months and that was not done by me.

                      I would like to request to HDFC bank team please look into this issue and tried to resolve it ASAP.

                      Thanks and Regards
                      Shivesh Pandey
                      Aug 11, 2021
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Jun 01, 2021
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the cibil report or control number for us to help you with the solution.

                      -Nadia
                      HDFC Bank Customer Assistance
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                        C
                        Charan2407
                        May 29, 2021
                        Resolved
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                        Resolved

                        Address: JODIMETLA,POCHARAM,HYDERABAD
                        Website: chrome:consumer complaints online

                        I am not hdfc card holder
                        the card has been given hdfc customer in the year 2020

                        the payment details not getting on regular intervals
                        i requuest you to send balance amount to clear the amount asap

                        the card have been lost in the year 2020 which has been not at blocked

                        at that time we dont have idea about:the login id and password

                        i am trying since 3months the problem was not at solved

                        as the problem is not getting sloved the amount is goooing on increasing

                        so kindly request to solved the problem as soon as possible

                        regards:k charan reddy
                        gmail|:[protected]@gmail.Com
                        mobile:[protected]
                        [protected]
                        +1 photos
                        Aug 13, 2021
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        May 31, 2021
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        Please write from your registered email id to customerservices.[protected]@hdfcbank.com or contact our Phonebanking officers at http://bit.ly/3cH0Zjh to review your request for further assistance.

                        -Zubin
                        HDFC Bank Customer Assistance
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                          N
                          Nirdesh Pradhan
                          May 29, 2021
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                          Resolved

                          Unable to carry out your instruction

                          I have been trying to view my account balance and transaction detail via mobile and net banking, but i am unable to view any of those. It displays error message: 'We are not able to carry out your instruction. Please contact the bank.'...
                          +1 photos
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                          S
                          Sushant j
                          May 29, 2021
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                          Service was activated for me with 1800 deduction. I asked them to deactivate the service but I have been given the wrong information and service is not deactivated. I had to pay near about 10000 rs for this. I want my money refunded.
                          HDFC Bank customer support has been notified about the posted complaint.
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                            A
                            Amandeep Malik
                            May 28, 2021
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                            Resolved

                            Address: Karnal

                            Sir maine abhi apni statement check ko to 22 may 2021 me 500 rs NWD Charges debit hue hai. Maine may 2021 me bank se koi bhi transaction nhi ki plz mere paise refund krva diye jaye. Humble request to you
                            Name-Amandeep
                            Acc. no-[protected]
                            IFSC code-HDFC0003989
                            Contact No-[protected]
                            +1 photos
                            Aug 11, 2021
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Jun 01, 2021
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            We have shared your comments with the concerned team and they are looking into the matter. They will revert to you by June 03, 2021. We request your patience in the interim.

                            -Nadia
                            HDFC Bank Customer Assistance
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                              P
                              Phoenix Marketing
                              May 28, 2021
                              Resolved
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                              Resolved

                              Address: Madurai

                              ALERT: Rs.29500.00 spent via CREDIT Card xx9645 at Facebook India Online on[protected]:17:10:12 without PIN/OTP.Not you? Call [protected].
                              Now Don't Have access to my ad account. Someone hacked my ad account and removed me and all the admins from that ad account.
                              I want my money back as it's a fraud transaction. Please help me out. Please refund my amount back to my account.
                              Aug 13, 2021
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              May 30, 2021
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the transaction details along with your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                              -Anay
                              HDFC Bank Customer Assistance
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                                NaveenGupta1011
                                from Faridabad, Haryana
                                May 28, 2021
                                Resolved
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                                Resolved

                                Fraud transaction worth rs 28776/- from micro ATM using Aadhar card finger authentication

                                Address: House No 1011, Sector 28, Ground Floor, Faridabad-121008,

                                I am Naveen Gupta and my wife is Manju Gupta. We both are having account with HDFC bank, Faridabad (NIT and Sector-16 respectively). On 26th May 2021, we faced unauthorized transactions in our bank account using Aadhar card authentication using finger prints on micro ATM machine.
                                To know what is micro ATM and how amount can be withdrawn from your bank account using finger prints only and without using any ATM card, please check below...
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                                Vasumati Nair
                                May 28, 2021
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                                Your Home Branch refused to accept my application for closure of SB Account, stating that some loan is pending. If any loan is pending, there should have been a regular deduction of emi from the SB Account. However, there is no such deduction, as there is no loan pending. Stop harassing a common man.
                                HDFC Bank customer support has been notified about the posted complaint.
                                May 28, 2021
                                Updated by Vasumati Nair
                                what is my complaint no. and how are you showing it as resolved?
                                Verified Support
                                May 29, 2021
                                HDFC Bank Customer Care's response
                                Hi Vasumati,

                                Apologies for the inconvenience. Kindly write to grievance.[protected]@hdfcbank.com to share details of your issue, your Account No. & registered contact details. Please mention reference number IG[protected] for us to promptly respond to you via e-mail.

                                -Anay
                                May 30, 2021
                                Updated by Vasumati Nair
                                Received call from Bank. The issue pertains to the loan department of the bank who have not issue clearance on the loan taken for purchase of electronic items from Croma in the month of July 2019 and on which the last EMI was debited in the month of August 2020.
                                Got a call yesterday from the Branch Manager. The problem is from the loan Department. They have not issued no due certificate or any clearance for purchase made from Croma in the month of July 2019. The last instalment was debited from the SB Account on 05.08.2020.
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                                  Vasumati Nair
                                  May 28, 2021
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                                  Address: A-504, Shivani Flats, Near Mother's Schoo, Off Gotri Road, Vadodara 390 021

                                  SB A/c No.[protected] - I had visited one of your branch for closure of my mother's SB A/c, as she is no more. I was advised to write an application. Today, I visited the home branch along with letter, death certificate and copy of my identity. I was told that the loan department has not issued clearance for the loan I had taken.
                                  I am at a loss, as the loan taken for purchase of electronic items has already been repaid. If you are giving loan at the store itself, what stops you from issuing clearance, when the loan amount is paid along with interest.
                                  Due to this inefficiency of your organisation, I am being made to run from post to post for no fault of mine.
                                  You are requested to look into the matter and issue clearance from your loan department and carry out the procedure for closure of my mother's SB Account.
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  May 29, 2021
                                  HDFC Bank Customer Care's response
                                  Dear Vasumati,

                                  We regret the inconvenience caused to you. We request you to write us at grievance.[protected]@hdfcbank.com and confirm the complete loan number and type of loan to which you are referring so that we can check and assist you. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                                  -Nadia
                                  HDFC Bank Customer Assistance
                                  May 30, 2021
                                  Updated by Vasumati Nair
                                  There were two different loans for purchase made from Croma, Central Square, Vadodara on 21.07.2019 for which EMI of Rs.3794/- and Rs.4966/- was debited from the Month of August 2019 to May 2020 and August 2020. The details can be seen from your records.
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