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HDFC Bank Complaints & Reviews

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Updated: May 26, 2026
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HDFC Bank reviews & complaints page 241

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S
sanjaysavla0308
Jun 11, 2021
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Address: HDFC Bank, Magarpatta City Branch, Pune

I had submit request to the bank on 1st June 2021 with all relevant documents as requested by bank representative and was informed by him that the account will get opened and activate in 3 working days.

Also bank representative asked to provide double amount than what is required to open the account saying that amount can be transferred after 3 days once the account is activated. This is very unethical to seek more amount than required and giving wrong information

I have been chasing the bank representative for the status and every time getting false hope that the account would be activated tomorrow morning.

Its been 10 days now and account is not yet opened. I am not sure where my amount is spend by the bank.

Kindly help to get this sorted and take appropriate action for wrong doing.
HDFC Bank customer support has been notified about the posted complaint.
Date is 03/01/2021
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    jaisree84
    Jun 10, 2021
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    My old food card is expired and i need to transfer the amount to my new food card.
    What is the procedure to do the transfer?
    HDFC Bank customer support has been notified about the posted complaint.
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      Ravi Soni verma
      Jun 10, 2021
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      Hello hdfc bank, my refund has not yet credited to my credit card account. Its been 15 days and no refund credit, merchant has refunded the amount on 24th june.
      And bank has not refunded my amount.

      If i got intrest or any kind of charge on this dispute amount. I will take it to the court.

      My issue id is: [protected].

      My due date is 12th may, i will pay rest of the amount minus disputed amount.

      There should not be any charge or intrest of that disputed amount.
      HDFC Bank customer support has been notified about the posted complaint.
      Dear Customer,

      We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected]along with the requested details for us to help you with the solution.

      -Anay
      HDFC Bank Customer Assistance
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        M
        Mr. W
        Jun 10, 2021
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        Address: HDFC Bank, Ghod Dod Road, Surat.

        I got to know that I'm defrauded by Mr. Pankaj Lathiya, HDFC Bank's Authorized Sales Executive (Home Loan Department), working in HDFC Ghod Dod Road, Surat, Gujarat branch. He defrauded me by falsely assuring me to deposit my EMI [ transferred to his account on 13th July 2020 (amt:40, 334 INR), 18th July 2020 (amt: 40, 337 INR), 30th July 2020 (amt: 40, 335 INR), 25th September 2020 (amt: 40, 334 INR)], interest [transferred to his account on 28th August 2020 (amt:31, 142 INR] and DD (in cash worth 27, 000 INR) to the HDFC Bank but instead of depositing it, he himself kept that money which I deposited in his bank account in IndusInd Bank (A/C:[protected], switched off his mobile (+[protected] and ran away recently before a few days. I informed the Bank about this, but they didn't give me the proper answer.
        HDFC Bank customer support has been notified about the posted complaint.
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          Thoudam Basanta Singh
          Jun 10, 2021
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          Address: Hdfc senapati, manipur

          ALERT:Rs.199.00 spent via CREDIT Card xx6292 at AMAZON1258399 on[protected]:10:40:25 without PIN/OTP.Not you?Call [protected].

          I got this message frequently. And, money is deducted without my knowledge. I have not signed up for any subscriptions.

          Please fix this!
          HDFC Bank customer support has been notified about the posted complaint.
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            1
            10avneesh
            Jun 10, 2021
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            Address: Hdfc bank
            Website: HDFC BANK

            I have a saving account with hdfc bank. I have started with sip in mutual funds (ETMONEY app) using auto-pay option. But i didn't have sufficient balance in sip date so i have been charged ach debit return charges of rs 590 (10 times) and total 5900 rs is deducted from my account . I have 5 days before from the sip date changed my auto pay request from this hdfc to my another sbi account. But that mutual fund company could not able to change this in their own system . But in their app it was shown that auto pay request has successfully completed.

            I have called customer care and they told me that this amount is deducted because of payment bounce.

            I have never been informed that this would be charged due to lack of funds. What are these charges for! Why are they so high. It is not a debt i have to pay. It is sip. How can you inculcate habit of regular savings if you penalise so harshly for not having balance.

            Hdfc bank has to return this money. There was no intimation from the bank on the consequences of not keeping sip amount in account.

            Please help me resolve this. People are losing trust in public banks and now these banks also!!!. Although it doesn't make a difference to hdfc bank for sure, but i will close my account if it is not returned. If auto debiting is a service you provide as a bank, then it is your duty to inform me of the charges for the same. Heights of fraud. You must give me a warning that if funds are insufficient you will be charged. Nothing was there.

            Please please help me resolve this and return my money.
            HDFC Bank customer support has been notified about the posted complaint.
            The issue is still in pending status. Bank is not giving any positive response. I have talked to bank representative and they are are saying these charges can not be taken back.
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              R
              rajnish bhagat
              Jun 10, 2021
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              I purchased galaxy m51 on 12th May through hdfc credit cards. There was a insta cashback offer of Rs 4500. Now the cashback is still pending
              HDFC Bank customer support has been notified about the posted complaint.
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                arun89898989
                Jun 9, 2021
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                The hdfc bank has put a hold on my funds of rupees 810RS. as mi revenue hold through gefu, ac number is
                Account number: [protected]
                Ifsc: hdfc0001209
                Branch: MORINDA
                The customer service is not able to give any info on this.
                First of all it's hard to reach customer service because it takes a alot of time and the ivr options are very difficult and tricky to navigate, after all the effort the customer service is not helpful
                HDFC Bank customer support has been notified about the posted complaint.
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                  N
                  Nagendra1432
                  Jun 9, 2021
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                  My salary account in hdfc bank but april month to may 590 rs debit 4 time narration ach auto debit return charges why are you debit this charge my emi bounce but rbi guidance 3 month relif covid 19 and this really rubbish bank my situation very low till time and am not pay ach debit return charges without any action pls i request to refund this amount
                  Jun 12, 2021
                  Complaint marked as Resolved 
                  Dear sir, Kindly provide the status.
                  HDFC Bank customer support has been notified about the posted complaint.
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                    Priyanka Sarath
                    Jun 9, 2021
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                    Address: Aadya's No 7 18th A cross Sir MV Nagar Tc palya main road ramamurthy nagar

                    I am not able to any transaction. No change in state even after visiting contacting HDFC branch and also customer care.

                    According to the branch my KYC is already updated.
                    HDFC Bank customer support has been notified about the posted complaint.
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                      S
                      Sanjana970
                      Jun 9, 2021
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                      Address: Hdfc bank pune
                      Website: Hdfcnetbanking.com

                      I have an account at hdfc bank and my relationship manager Mr. Harshad Kamble is the most irresponsible unprofessional irritating RM i had to deal with . He was after my life calling me 4-5 times in a day to invest money in this insurance plan ( hdfc life sanchay par advantage) plan and mislead me with his colleague mr .nitish from pune again with the details of this plan . Upon reconfirming and verifying the details from the hdfc life insurance i got to know the actual details of the plan . Now harshad is not only answering my call but his colleague nitish is also not responding . I may tell you that both these employees are of HDFC BANK . Hired and salaried employees of HDFC BANK . Such a fraud not only should be reported but strict actions should be taken against these money makers giving wrong information and practices unethically
                      HDFC Bank customer support has been notified about the posted complaint.
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                        Nagarjun Hegde
                        Jun 9, 2021
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                        Amount has been debited from the account but failed at the merchant end.
                        When I contacted the merchant I was informed that the bank has declined the transaction.
                        Have sent repeated emails from the day1.
                        It’s been over 3 weeks and Yet the amount hasn’t been credited.
                        HDFC Bank customer support has been notified about the posted complaint.
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                          Vivek Dave 76
                          Jun 9, 2021
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                          Address: KISHOR PARK RIJMET ROAD DEESA DISA, MUKHYA DAK GHAR BANASKANTHA

                          Dear Sir
                          My name is Vivek Dave I have HDFC regalia credit card with limit of 3.60 lacks
                          And This Morning i Arrived messeg of your bank that Limit is Reduced To 2.52lacks.i m Your vlunerble Customer and I did not Due single Payment or Emi On Card soo Please Let me Help To Get back my proper Limit bcz its Very Disturbing
                          HDFC Bank customer support has been notified about the posted complaint.
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                            M
                            Mohitchauhan1985
                            Jun 9, 2021
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                            Resolved

                            Address: HDFC bank moradabad road kashipur uttarakhand

                            Dear HDFC,

                            This complaint regarding your branch "hdfc bank moradabad road Kashipur uttarakhand" employee name saurabh verma's behavior, i have completed all the formalities 4 months back to open my NRI account but still my NRI account is not opened, your employee saurabh verma is taken care all the things, now i am out side of india and he is not responding my calls and he is not telling my account opening status.
                            earlier when i was in India and visited to same branch, then this employee was assured me that your account will open in next week but after 4 to 5 months status is still same. please help
                            Jun 24, 2021
                            Complaint marked as Resolved 
                            Thanks you HDFC Team
                            HDFC Bank customer support has been notified about the posted complaint.
                            Dear Customer,

                            Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details. Please mention reference number TT[protected] for us to promptly respond to you via email.

                            -Bejoy
                            HDFC Bank Customer Assistance
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                              S
                              Resolved
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                              Resolved

                              I hav a emi with hdfc... Empty amount will be debited every month 5th.. By 5th noon I credited amount for emi in hdfc.. But still I hav been charged 1350 manual Hold Charges for late payment... But I hav credited the amount on the same day of emi.
                              Aug 8, 2021
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              It's EMI and not Empty
                              Hi,

                              Apologies for the inconvenience. Kindly write to grievance.[protected]@hdfcbank.com to share details of your issue, your Account No. & registered contact details. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

                              -Anay
                              [email protected]'s [Complaint's author] reply, Jun 26, 2021
                              I have emailed and didn't get any response and that's y I filled a complaint
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                                A
                                Ankur20396
                                from Arakkonam, Tamil Nadu
                                Jun 8, 2021
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                                My New NPS account is currently frozen and I am not able to contribute

                                Account date: 04/06/2021

                                Status: Frozen as KYC verification pending/rejected/Employer Confirmation pending

                                Please do the needful at the earliest.

                                Has attached the PRAN Number and other details for reference.

                                PRAN Number[protected]
                                HDFC Bank customer support has been notified about the posted complaint.
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                                  S
                                  Sudisha
                                  Jun 8, 2021
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                                  I I have a complaint against HDFC bank Consumer Durable Loan. I take a loan from the HDFC bank on the year of 2020 to purchase a mobile phone. Every thing is ok. I have only 3 EMIS left. Last month due to some financial crisis i didn't pay the amount on the due date. For which i have to pay the bounce charge. Which is excepted and expected also. After that i try to communicate with them to inform them that i need few day's time through customer care number. But unable to connect them. But again they apply bounce charge against the same EMI. They charge me thrice for one single EMI. HDFC didn't bother to call me or talk to me when i am paying all the EMIS on time. I receive a call from one agent on the 22/23rd of May. I informed him all the issue and i deny to pay unless and until they wave off my extra two bounce charges. He ensure me a manager will connect me soon regarding this issue. But till now i didn't receive any call from the HDFC Bank.

                                  Kindly look into this matter. Three bounce charge for one single EMI is not accepted and expected at all.
                                  HDFC Bank customer support has been notified about the posted complaint.
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                                    Fatima Beaula
                                    Jun 8, 2021
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                                    Address: chennai

                                    Hi, I saw the deduction of money in my debit card in the name of AMB CHRG INCL GST as I was not maintaining a minimum balance in the account. I took a break from my job and am now planning to rejoin, that's the reason for me to still have this bank account. But it is not a professional way to deduct all the money without prior notice. Please refund my money or close the account. I can very well create a new account with any other bank.

                                    Customer ID[protected]
                                    HDFC Bank customer support has been notified about the posted complaint.
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                                      Geeta Gundkal
                                      Jun 8, 2021
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                                      Hi Team, We have order through Flipkart via HDFC UPI ID . Order got cancel & refund done through same HDFC UPI ID . But still amount not credited to Bank as refund stuck in UPI.

                                      UPI ID - [protected]@okhdfcbank

                                      Seller has refunded Rs 1304 to UPI ID - [protected]@okhdfcbank on 4th June 2021 & it got credited by 02:29 AM.

                                      Refund Reference No - PZT[protected]B151N04
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Dear Customer,

                                      We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected]
                                      along with the requested details for us to help you with the solution.

                                      -Anay
                                      HDFC Bank Customer Assistance
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                                        chandani anil
                                        Jun 8, 2021
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                                        Loan manual hold charges Rs 6440/=

                                        Address: 63A krishnanagar lucknow

                                        I have availed gold loan from hdfc loan ac no 73023381 Rs 788600/= on which interest is debited on first of every month. Recently this loan has been renewed by me & margin money paid by me ( Rs 940000/= loan account[protected]. Its usual practice adopted by hdfc to send SMS ALERT for the interest to be debited from bank account. SMS ALERT for the month of jun 2021 was not sent this time to the borrower hence interest could not be debited on...
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